BCS is NETS’ wholly owned subsidiary and is an entity within the NETS Group. It manages and operates clearing and payment infrastructure for the Singapore Automated Clearing House, including Fast and Secure Transfers (FAST), Inter-bank GIRO (IBG), Cheque Truncation System (CTS), and provides services for PayNow and SGQR Central Repository.

Position Summary

The ITSM team ensures BCS ITIL processes are operationally relevant and optimised with sufficient controls, providing Technology Teams with a framework to operate and deliver IT services to our customers.

The Technology Problem Manager is responsible for identifying, analyzing, and mitigating underlying causes of Major Incidents and recurring IT incidents or issues. The role ensures long-term stability of the IT environment by preventing incidents from recurring, improving system performance, and minimizing disruptions.

Key Responsibilities

Problem Management:

• Proactively identify potential problems by analyzing incident trends and service data.
• Lead root cause analysis (RCA) efforts for recurring and major incidents to prevent future occurrences.
• Document the outcome of RCA meetings, ensuring investigations covers all contributing factors, and possibility of systemic issues.
• Document all root cause analyses, action plans, and resolutions in a way that can be easily understood by technical and non-technical audiences.
• Share findings and updates on issues with relevant stakeholders to improve service reliability.
• Maintain and improve the problem management process, ensuring it aligns with ITIL best practices.
• Maintain and manage a Known Error Database (KEDB), ensuring all known errors are accurately documented and accessible to relevant teams.
• Track and monitor known errors to ensure they are being addressed in a timely manner, minimizing their impact on operations.
• Work with incident and change management teams to update or retire known errors as fixes are applied.
• Ensure that known errors and workarounds are shared with relevant teams to enhance incident resolution efficiency.
• Identify risks that could cause potential disruptions and work to mitigate them through proactive problem management.
• Track and report all problem management related KPIs in a timely manner

Requirements

• Minimum 5 years of working experience managing problem investigations in a complex technological environment supporting real time transactions
• ITIL v3/v4 Foundation Certification required, higher ITIL certifications preferred
• Certifications in relevant technologies (e.g. AWS, Azure, Cisco) are a plus
• Strong communication and writing skills and able to articulate complex matters in concise manner
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies
• Proven record in driving complex root cause analysis and incident resolution in multi-vendor and multi-platform environments
• Familiarity with monitoring and alerting tools (e.g. ELK or SolarWinds)
• Self-motivated and able to work independently
• Strong problem-solving skills with the ability to analyze complex technical issues and effectively perform root cause analysis

About BCS

BCS is NETS’ wholly owned subsidiary, and is an entity within the NETS Group. It manages and operates clearing and payment infrastructure for the Singapore Automated Clearing House, including Fast And Secure Transfers (FAST), Inter-bank GIRO (IBG), Cheque Truncation System (CTS), and provides services for PayNow and SGQR Central Repository.

Position Overview

The role primarily manage all major technology incident that has a severe business impact to BCS customers, driving resolution and ensuring key stake holders are updated timely. He/she will run post incident review under problem management process to determine root cause, lesson learned and driving closure of corrective and preventive actions.

The Enterprise Service & Support Department ensures BCS ITIL processes are operationally relevant and optimized with sufficient controls, providing IT teams a framework to operate and deliver IT services to our customers.

Key Responsibilities

Incident Management:

• Drive of all major incidents to resolutions as quickly as possible
• Provide coordination across all support teams to ensure timely resolution of incidents
• Escalate all process breakdown related cases causing either a delay in resolution or an actual Service Level Agreement (SLA) breach
• Participate in regular incident meetings to review open incidents and drive timely closure
• Prepare periodic service reports for stakeholders
• Perform analysis to identify incident trends
• Review incidents to ensure that they documented correctly as the per the Incident Management process
• Track and report all Incident Management related KPIs
• Perform post incident review for major incidents to capture lessons learned and ensure closure of improvement plans.

Problem Management:

• Run RCA meetings to identify root cause, lesson learnt, and preventive actions.
• Track follow up actions ensuring timely closure of problem tickets.
• Perform analysis to identify and register problem tickets
• Gatekeeper of all known errors
• Track and report all Problem Management related KPIs.

Requirements

• Minimum 5 years of working experience in incident and problem management in a large organisation
• Good understanding of digital payments landscape is a plus
• Good functional and technical understanding of technology infrastructure components
• Strong communication skills and able to articulate complex matters in concise manner
• Good inter-personal skills with the ability to manage customers we
• Strong analytical skills and able to deal with complex technical and process subject matters
• Self-motivated and able to work independently
• Ability to multitask in fast paced environments utilizing different tools.
• Experience executing on processes in scope of ITIL framework.
• Bachelor's or Master's degree in computer science or equivalent.
• Possess ITIL certification

Job Descriptions:

The Candidate must possess experience in providing Level 1 and Level 2 support for applications. Have demonstrated the ability to perform the following:

• Grant access rights for user accounts via requests raised in a ticketing system
• Assist with system testing and verifications following infrastructure changes and system patches.
• Liaise and follow up with external vendors on Level 2/3 support for troubleshooting issues/incidents and software development for change requests.
• Ensure all reported incident tickets and service requests meet the agreed Service Level Agreements (SLAs).
• Perform maintenance tasks and documentation reports in periodic and/or unplanned manners (ad-hoc requests).
• Prepare production deployment for bug fixes and system enhancements.
• Monitor schedule jobs / interfaces and follow up with remedy actions when necessary.
• Conduct housekeeping of system logs and project documents when necessary.
• Transcode files (e.g. media, document, etc.) for applications and servers.
• Ingest digital and media content (e.g. photographs/images, audio, etc.) into applications and servers.
• Perform other operational and administrative tasks as assigned by manager.

Job Requirements:

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• The Candidate must possess a minimum of FIVE (5) years’ professional experience in the IT or Infocomm industry. Good to have experience in the maintenance of web applications.
• The Candidate shall have a good command of English and effective communications skills

Interested candidates may apply to [email protected] with your detail CVs

Location: Chai Chee Road
Salary: Up to S$6,000

Overview:

• We are seeking an Operations Support Engineer to manage and support our IT operations. The role involves developing and scheduling batch jobs, managing cron jobs, and ensuring the smooth functioning of IT systems. The ideal candidate should have experience with .NET, SQL databases, and scripting for operational tasks.

Key Responsibilities:

• Conduct root cause analysis and handle analytical tasks.
• Maintain efficient system processes, ensuring adherence to regulatory standards.
• Communicate issues, updates, and key information to stakeholders and management.
• Monitor backend jobs to ensure stable operations.
• Collaborate with different departments, performing coordination and administrative duties.
• Write and understand basic SQL queries for operational purposes.

Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field.
• 3-5 years of experience in IT operations or support.
• Proficient in .NET programming and SQL databases.
• Experience with cron job scripting and scheduling.
• Strong problem-solving skills and the ability to work independently.

Who Are We Looking For

You will be interacting with customers, responding to their needs. Gather customer’s information and determine the issue by evaluating and analyzing the symptoms. You will follow up and make scheduled callbacks to customers where necessary. You will help build, maintain and troubleshoot the client's infrastructure. You will be working alongside other engineers to ensure highest levels of client service delivery.

Your duties & responsibilities should include, but are not limited to:

• Provide Level 2 / 3 IT support to End-Users & Infrastructure Devices (onsite / remotely)
• Deploy, Manage and Maintain servers and networks (L3)
• Troubleshooting Network and Server devices (Active Directory, GPOs, OUs experiences)
• Producing Reports to clients during Onboarding / Maintenance
• Ensuring Clients’ System Documentation is accurate and up to date
• Provide front-line IT support to employees via walk-ups, tickets, and MS Teams
• Maintain accurate ticketing processes and asset management tracking records
• Provide emergency requests / VVIP support / Project deployment outside of business hours
• Monitor, troubleshoot, and repair IT hardware and software
• Handle hardware and software sourcing / purchasing / liasing
• Write and update technical documentation for end users and the IT team
• Assist in Projects / Audits / Onboarding based task given by the IT team
• Liaising with 3rd party vendors

You’re Good At

• Good interpersonal skills
• Highly adaptable and flexible
• High level of ethics, values, integrity and trust
• High proficiency in both written and spoken English
• Windows Server Knowledge (AD, GPOs, OU Experiences)

Will Be Awesome If You Are/Have

• Highly disciplined and productive when working independently
• Takes initiative to identify gaps and develop solutions to close the gaps
• Good in follow up and follow through to complete tasks
• Powershell / CMD Line Scripting
• Deployment Knowledge (SCCM/Intune/Custom Imagings/Software Centers)

Your Qualifications

• Minimum 5 years of experience providing IT support in a corporate environment
• Experience in supporting and troubleshooting Windows 10, MS Office, Windows Server (ADFS/LDAP/WSUS) in a business environment

**Only shortlisted candidates would be notified**

**Only fully vaccinated with primary vaccination series may apply**

Employment Type: 1-year contract (renewable subject to work performance)

Salary: Up to S$5,500

Location: Serangoon North (onsite)

Key Responsibilities:

• Collaborate with internal stakeholders for tender and quotation updates.
• Liaise with Procurement and Contract Managers on requests.
• Renew maintenance contracts, overseeing the entire process from approval to award.
• Prepare letters of award and compile contract documentation.
• Coordinate contract commencement meetings with vendors.
• Conduct final account assessments before contract expiry.
• Manage and maintain records of maintenance contracts.
• Analyze contractor assessment results and coordinate vendor management with Facilities Managers.
• Assist with audits and reporting related to contracts and vendors.
• Perform administrative tasks as assigned and support team members.

Requirements:

• Diploma/Degree in Quantity Surveying or Facilities Management.
• Minimum 3 years of experience in contract management / procurement in building facilities/ services related.
• Experience in tender process (e.g. calling tender, tender evaluation, and tender award).
• Candidates with Quantity Surveying background is advantageous.
• Strong understanding of procurement processes and budgeting.
• Team player, organized, detail-oriented, and able to work under tight deadlines.
• Proficient in Microsoft Office; experience with e-sourcing tools like Ariba, Acubuy, and SAP is a plus.
• Good verbal and written communication skills.

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Overview:

• The ESG Manager will lead the company’s sustainability initiatives, driving the integration of environmental, social, and governance (ESG) strategies within the consumer electronics manufacturing industry. This role will be responsible for ensuring compliance with sustainability standards, enhancing long-term value, and promoting responsible corporate practices. The ESG Manager will collaborate with both internal and external stakeholders to advance sustainability goals, uphold corporate governance, and ensure transparency in ESG reporting.

Key Responsibilities:

Environmental Responsibility (Sustainability Focus):

• Sustainability Strategy Development: Assess the company’s environmental footprint, focusing on areas such as resource consumption, waste management, energy efficiency, and carbon emissions. Develop and implement sustainable practices aimed at minimizing the company’s environmental impact.
• Regulatory Compliance: Ensure compliance with local and international environmental regulations. Oversee environmental audits and prepare reports for compliance purposes.
• Sustainable Projects Leadership: Spearhead projects that drive the transition to green energy, carbon reduction, and circular economy practices, fostering sustainability throughout the product lifecycle and business operations.

Social Responsibility:

• Employee Wellbeing: Champion the development and implementation of Diversity, Equity, and Inclusion (DEI) policies to create a safe, inclusive, and supportive workplace.
• Community Engagement: Lead community outreach efforts and corporate social responsibility (CSR) initiatives to positively impact local communities through volunteering, philanthropic efforts, and social investments.
• Supply Chain Accountability: Monitor and enforce social responsibility practices within the supply chain, ensuring suppliers meet labor standards, health and safety regulations, and other social criteria.

Corporate Governance:

• Governance and Ethical Standards: Ensure all corporate governance practices align with legal, ethical, and best practice standards. Advocate for strong governance frameworks that promote accountability and transparency.
• Risk Management: Identify and assess ESG-related risks, implementing effective mitigation strategies to protect the company’s reputation and financial health.
• ESG Reporting: Prepare comprehensive ESG reports and communicate key sustainability metrics to internal stakeholders, investors, and regulatory bodies, ensuring transparency and accountability in performance.

Additional Responsibilities:

• Collaboration and Stakeholder Engagement: Foster partnerships with government agencies, NGOs, investors, and other stakeholders to support and enhance ESG efforts.
• ESG Ratings and Performance: Monitor and enhance the company’s ESG ratings across various platforms, positioning the company as a sustainable investment choice for socially responsible investors.
• Market Trends and Policy Monitoring: Keep abreast of global ESG trends and regulatory changes, adjusting corporate strategies as necessary to ensure ongoing compliance and leadership in the field.

Requirements:

• Bachelor’s degree or higher in Environmental Science, Sustainability Studies, Business Administration (with a sustainability focus), Public Policy, or a related field.
• At least 10 years of professional experience, with a minimum of 5 years in ESG management, particularly within the consumer electronics manufacturing industry, and a deep understanding of ESG frameworks and standards.
• Proven expertise in corporate governance and social responsibility initiatives.
• Strong communication, coordination, and collaboration skills, with the ability to influence and engage stakeholders at all levels.
• Previous experience in project or corporate management is highly desirable.
• Willingness to travel frequently and work abroad in China and Vietnam for at least 10 months per year, including annual 4 rounds-trip tickets to Singapore and separate living accommodations.

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Summary:

• We are seeking an experienced Senior Supplier Quality Engineer (SQE) to lead quality and process optimization efforts across our supplier network, with a strong focus on mechanical processes (e.g., metal stamping, forging, brazing, die casting, CNC machining, and milling). The successful candidate will work within the electronics and computing sectors, particularly focusing on thermal cooling solutions, ensuring that our suppliers meet rigorous quality standards and process reliability. You will collaborate closely with suppliers to enhance product quality, optimize processes, and drive continuous improvement.

Key Responsibilities:

• Develop and implement systems to monitor and assess supplier quality. Ensure that materials and components, particularly those related to mechanical processes (e.g., metalworking, tooling, fixture and jig design), comply with specified standards. Address and resolve any non-conformance issues.
• Work closely with suppliers to optimize their manufacturing processes, such as metal stamping, forging, brazing, die casting, CNC machining, and milling. Drive improvements in process yield and consistency to ensure the high quality of materials and components.
• Lead the resolution of abnormal quality issues in collaboration with suppliers, focusing on root cause analysis and the implementation of corrective and preventive actions.
• Perform detailed audits to evaluate suppliers' quality management systems and process capabilities, particularly in mechanical and metalworking processes. Ensure adherence to relevant industry standards, and drive improvement actions based on audit findings.
• Work in partnership with suppliers to develop and enhance their quality processes and manufacturing practices. Ensure that their systems align with company standards, especially in the areas of tooling design and fixture/jig manufacturing.
• Collaborate with internal teams (design, production, procurement) to ensure clear communication of quality expectations and standards.
• Promote a culture of continuous improvement within the supplier network, focusing on enhancing quality management systems and manufacturing practices for metal-based components and mechanical parts.

Requirements:

• Bachelor’s degree in Engineering, Quality Assurance, or a related field.
• Minimum 5-7 years of relevant experience in supplier quality engineering or a similar role within the manufacturing or electronics industry.
• Proven experience with mechanical processes such as metal stamping, forging, brazing, die casting, CNC machining, and milling.
• Strong understanding of supplier quality management systems and industry standards.
• In-depth knowledge of metalworking, tooling design, and the manufacture of fixtures and jigs.
• Strong analytical, problem-solving, and negotiation skills.
• Experience with supplier audits, corrective actions, and continuous improvement processes.
• Six Sigma certification (or similar qualifications) is advantageous.
• Willingness to travel and based in China and Vietnam at least 10 months per year. (separate living arrangements provided, includes four round-trip tickets to Singapore annually)

Job Duties:

The Candidate is to be proficient in information gathering and reporting that include:

• Compile and organise project-related information
• Schedule and organise meetings with stakeholders and vendor
• Prepare agendas and take detailed minutes
• Follow up on action items from meetings
• Prepare regular status reports for the project manager

The Candidate is to be proficient in document management that includes:

• Maintain and organise all project-related documents including minutes of meetings provided by vendor.
• Ensure version control of important files
• Create and update project documentation as needed

The Candidate is to be proficient in stakeholder communications, timeline and milestones tracking that includes:

• Act as a liaison between Project Manager and internal stakeholders
• Distribute project updates and communications
• Manage and respond to routine project-related queries
• Monitor project timelines and alert Project Manager of any potential delays
• Track milestone completions and deliverables
• Update project management tools with current progress

The Candidate is to be proficient in quality control support and change request management that includes:

• Assist in coordinating quality assurance activities
• Help manage the user acceptance testing (UAT) process
• Collect and organise feedback from UAT sessions
• Log and track change requests
• Assist in assessing the impact of proposed changes
• Help communicate approved changes to relevant parties

The Candidate is to be proficient in vendor coordination and administrative support that includes:

• Assist in managing day-to-day interactions with vendors
• Track vendor deliverables and performance
• Coordinate vendor meetings and communications
• Handle project-related administrative tasks
• Help coordinate training sessions for internal staff
• Assist in co-creating training materials with vendor.
• Support the security onboarding of new team members from vendor to the project
• Support in post implementation

Job Requirements:

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• Have at least two (2) years of working experience in the IT projects
• Competent in Microsoft applications including Word, Excel and Outlook.
• Good to have experience using Project Management tracking tools such as Confluence, Jira.

Interested candidates may apply with updated CV to [email protected] and [email protected]

Key Responsibilities:

Information Gathering & Reporting:

• Compile and organize project-related information.
• Schedule and coordinate meetings with stakeholders and vendors.
• Prepare meeting agendas and document detailed minutes.
• Follow up on action items discussed in meetings.
• Prepare regular status updates for the Project Manager.

Document Management:

• Maintain and organize all project-related documentation, including minutes from vendor meetings.
• Ensure proper version control of key project files.
• Create and update project documentation as necessary.

Stakeholder Communication & Milestone Tracking:

• Serve as a liaison between the Project Manager and internal stakeholders
• Distribute project updates and communications effectively.
• Address and respond to routine project-related queries.
• Monitor project timelines, flagging potential delays to the Project Manager.
• Track milestone achievements and deliverables.
• Keep project management tools updated with the latest project progress.

Quality Control & Change Request Management:

• Assist with the coordination of quality assurance activities.
• Support the user acceptance testing (UAT) process.
• Collect and organize feedback from UAT sessions.
• Log and track change requests, assessing their impact.
• Communicate approved changes to relevant parties.

Vendor Coordination & Administrative Support:

• Assist in managing daily interactions with vendors.
• Track vendor deliverables and performance.
• Coordinate meetings and communications with vendors.
• Handle administrative tasks related to the project.
• Support the coordination of training sessions for internal teams.
• Assist in developing training materials in collaboration with the vendor.
• Facilitate the security onboarding of new vendor team members.
• Support post-implementation activities.

Requirements:

• A degree in Information Technology (IT), Computer Science, or a related field.
• At least two (2) years of experience in IT project management.
• Proficiency in Microsoft applications such as Word, Excel, and Outlook.
• Experience with project management tools such as Confluence and Jira is a plus.

Note: This role will require travel and based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Job Summary:

• We are seeking a talented Senior Design Quality Engineer (DQE) to lead quality initiatives for our thermal cooling solutions within the electronics and computing industry. The ideal candidate will be responsible for ensuring design and process quality while driving continuous improvements to achieve product excellence. If you are passionate about quality control, process optimization, and collaborating across functions, we encourage you to apply.

Key Responsibilities:

• Implement advanced monitoring systems to enhance product quality and yield. Identify areas for improvement and lead initiatives to optimize production processes.
• Take charge of addressing and improving abnormal quality issues in manufacturing processes. Collaborate with cross-functional teams to implement effective solutions and preventive measures.
• Strengthen internal quality control processes and improve overall capabilities, particularly in mechanical processes such as metal stamping, forging, brazing, die casting, CNC machining, and milling. Drive initiatives aimed at maximizing operational efficiency.
• Lead corrective actions for customer-reported quality issues and communicate preventive solutions to relevant stakeholders.
• Streamline quality inspection planning by integrating automation and advanced technologies whenever possible.
• Promote effective communication and coordination with design, production, and other teams to ensure adherence to quality standards.
• Manage task assignments, performance, and development of the quality team, ensuring timely completion of deliverables.

Requirements:

• Bachelor’s degree in Mechanical Engineering, Industrial Engineering, Quality Engineering, or a related field.
• Minimum of 5-7 years of experience in quality engineering, particularly in manufacturing and design quality.
• Proven experience in mechanical processes, including metal stamping, forging, brazing, die casting, CNC machining, milling, and knowledge of tooling and the design/manufacture of fixtures and jigs.
• Strong analytical, problem-solving, and leadership abilities.
• Familiarity with quality management systems and standards.
• Six Sigma certification or equivalent is a plus.
• Willingness to travel frequently and work abroad in China and Vietnam for at least 10 months per year (includes four round-trip tickets to Singapore annually and separate arrangements for living accommodations).

Job Summary

As a Dot Net Developer, you will be responsible for leading the design, development, and implementation of scalable and high-performance microservices-based applications, using languages and technologies of the.NET framework.

You will be part of an agile team responsible for products used by the Financial Industry and MAS officers for Financial Supervision function

Key Responsibilities

Supervision Platform Division

Sitting within Information Technology Department, the Dot Net Developer is responsible:

• Work with other development team members and product owners to ideate software solutions.

• Design client-side and server-side architecture.

• Develop and implement microservices to meet the business and technical requirements.

• Design and develop the front-end for applications with good UX.

• Develop and manage well- functioning databases and applications.

• Troubleshoot, debug and upgrade applications.

• Write technical documentation.

What we are looking for

•Preferably more than 5 years of experience as a full stack developer

•Experience in developing end-to-end applications.

•Experience working in both Unix and Windows operating environments are preferred.

•Knowledge of multiple frond-end languages and libraries (e.g. React, NodeJS, Typescript and JavaScript, HTML5, CSS3).

•Knowledge with hands on experience in technologies like .Net core, Net5 above and C#

•Familiarity with databases (e.g., MySQL, Microsoft SQL) with Entity Framework.

•ICT Assessment Certification for software Developer (NUS-ISS) will be an added advantage.

•Web Servers (e.g., Apache) and UI/UX design.

•Experience in CI/CD principles

•Experience in DevSecOps architecture

•Experience of developing cloud native applications

•Strong analytical and problem-solving skills

•Detail- oriented

•Strong Team player

•Good communications and interpersonal skills.

EA License # 14C6941

Job Summary: The Database Administrator will be responsible for performing Database

Administration and Management for databases hosted on premise, in private cloud, or

public cloud. This role includes managing various database technologies, ensuring

database availability, and maintaining database security and performance.

Key Responsibilities:

1. Database Management:

o Support and manage various databases including Oracle, MSSQL, DB2,SAP HANA, MySQL, PostgreSQL, MongoDB, and others.

o Perform database installation, setup, and administration on different platforms (Linux, Windows, Exadata).

o Create and manage database objects, set up and administer DataGuard, Active DataGuard, AOAG, replication, and mirroring.

2. Incident and Problem Management:

o Respond to database incidents according to severity levels and meet service level requirements.

o Handle high-pressure situations, identify problems, and make quick decisions to resolve issues.

o Adhere to incident management workflows and procedures.

3. Documentation and Reporting:

o Maintain and update database documentation, standard operating procedures (SOP), guidelines, and daily checklists.

o Provide timely and accurate reports on database performance, capacity planning, and incident analysis.

4. Collaboration and Coordination:

o Work closely with third-party vendors, application teams, and infrastructure support teams.

o Participate in transition planning and support the onboarding of databases and related technologies.

5. Compliance and Training:

o Ensure compliance with company policies, information security guidelines, and health and safety regulations.

o Provide continuous training to enhance knowledge and skills in database administration and management.

Qualifications:

• Education: Diploma in Information Technology or a related field.

• Experience:

o Minimum of 5 years of experience in database administration and management.

• Certifications:

o Relevant certifications such as OCP, MCSE, Oracle Exadata, AWS Solution Associate.

• Skills:

o Strong technical knowledge of database management systems and technologies.

o Excellent problem-solving and decision-making skills.

o Ability to work independently and as part of a team.

o Strong communication and interpersonal skills.

Working Conditions:

• Ability to work on different shifts, including nights, weekends, and holidays.

• On standby and contactable 24/7 for support and escalation.

EA License # 14C6941

Location: Chai Chee Road
Salary: Up to S$6,000

Overview:

• We are seeking an Operations Support Engineer to manage and support our IT operations. The role involves developing and scheduling batch jobs, managing cron jobs, and ensuring the smooth functioning of IT systems. The ideal candidate should have experience with .NET, SQL databases, and scripting for operational tasks.

Key Responsibilities:

• Conduct root cause analysis and handle analytical tasks.
• Maintain efficient system processes, ensuring adherence to regulatory standards.
• Communicate issues, updates, and key information to stakeholders and management.
• Monitor backend jobs to ensure stable operations.
• Collaborate with different departments, performing coordination and administrative duties.
• Write and understand basic SQL queries for operational purposes.

Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field.
• 3-5 years of experience in IT operations or support.
• Proficient in .NET programming and SQL databases.
• Experience with cron job scripting and scheduling.
• Strong problem-solving skills and the ability to work independently.

Duration: 1 year contract (highly renewable subject to work performance)

Working Location: Changi Business Park

Salary up to S$4,000

Responsibilities

• Design and develop FX applications using microservices, OpenShift, and cloud-native architecture.
• Write efficient, high-performance code for financial systems based on business requirements.
• Optimize applications to ensure maximum performance and scalability.
• Develop and maintain automation scripts and system interfaces.
• Create technical documentation to accurately represent application design and code.
• Collaborate effectively with team members and stakeholders in an Agile-Scrum environment.
• Work closely with QA to develop automation test scripts.
• Deliver high-quality code within tight deadlines.
• Troubleshoot and resolve bugs promptly.
• Communicate effectively with project managers, business users, external vendors, and technology partners.

Requirements

• Proven experience as a Software Developer.
• Strong analytical and problem-solving skills.
• Proficiency in JavaScript, Java/J2EE (e.g., Spring Framework, NodeJS, Hibernate).
• Solid understanding of Core Java, multi-threaded programming, and object-oriented principles.
• Familiarity with microservices, Elasticsearch, WebSockets, and container technologies.
• Strong grasp of scalable application design principles.
• Hands-on experience building reliable and scalable microservices on OpenShift or AWS.
• Practical knowledge of Spring Boot and Spring Cloud frameworks.
• Experience with JSON, JSP, Servlet, Ajax, JavaScript, jQuery, and Java Restful web services (both provider and consumer).
• Proven ability to translate high-level designs into production-ready solutions.
• Good understanding of asynchronous request handling and functional reactive programming.
• Experience with automated testing, unit testing, and BDD (Behavior-Driven Development).
• Proficient in source code version control tools such as Git or Bitbucket.
• Strong communication skills and ability to collaborate with cross-functional teams.
• Experience in a banking environment is a plus.

• Maintain full set of accounts.
• Ensures that the accounting database is maintained accurately, and all relevant internal reports are prepared on a timely basis. You will also be responsible for fundamental accounting functions (bank, cash, authorization controls) including journal preparation and balance sheet reconciliations
• Monitor fund movement through bank reconciliation
• Maintain proper records of assets of the Organization
• Provides timely and accurate reporting of monthly management accounts, investigating variances, correcting errors where necessary
• Prepare and update Financial Reports & schedules for accounts for audit
• Liaising with external auditors for the audit of annual financial statements
• Assist in submission of financial and regulatory reporting on accounts and governance issues to IRAS
• Prepare and submission of Quarterly GST
• Prepare daily & weekly payroll & advances to Security Officers
• Prepare monthly balance salary to Security Officers
• Prepare tax clearance for resigned foreign employees
• Prepare e-submission of employment income for all employees
• General Admin duties assigned, ad-hoc assignment and any other tasks as assigned by Director
• 6 days work per week (able to help with urgent payment at night and on Sunday)

Job Description & Requirements

Business Development Director Job Duties:

• Experience in business development of Security Agency
• Able to travel to India frequently
• Station in both Singapore & India
• Meet the requirements set by PLRD to be Director of Security Agency
• Assists top management in setting goals that promote company growth
• Provides advice and guidance to colleagues
• Develops plans to increase efficiency and reduce costs
• Improves existing systems and policies
• Works closely with other departments
• Identifies improvement areas and plans and implements systems to boost company effectiveness
• Executes plans designed to meet company goals by changing policies and coaching employees
• Liaise with company top management to make decisions for operational activities and set strategic goals
• Review financial information and adjust Company's budgets to promote profitability
• Manage relationships/agreements with external partners/vendors
• Evaluate overall performance of the company by gathering, analyzing and interpreting data and metrics
• Ensure that the company runs with legality and conformity to established regulations
• Strong Legal Knowledge to advise top management of the Company
• Able to work during weekend and public holiday to meet client and tender interview

1. Processing employee data and support hiring process
2. Processing daily attendance and update to HR & Payroll Software
3. Assisting in roster Planning
4. Assisting in operational related paper work and annual evaluation security agency license renewal
5. Able to work in shift and 6 working days per week
6. Support Opeartions Team

Roles & Responsibilities

• Handle daily kitchen operations.
• Setting up, cleaning, and organizing workstations
• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.
• Maintain cleanliness of the kitchen and adhere to hygiene standards.
• Recommending ideas for specials or seasonal dishes
• Handling multiple food orders at one time
• Dressing order for presentation
• Storing all food properly
• Reordering stock and food supplies
• Monitoring other cooks and team members
• Assisting other cooks in preparing food or helping other team members when needed

Requirements:

• Obtained Food hygiene certificate.
• Proven work experience as Cook
• Strong organizational skills
• Excellent leadership skills
• Good communication skills and Service Oriented

Job Description & Requirements

• In charge of hiring process
• In charge of daily roster Planning
• In charge of operational related paper work and annual evaluation security agency license renewal
• Able to work in shift and 6 working days per week
• Able to work during weekends and Public Holiday
• Able to travel to India & China frequently
• Experience in Security Agency
• Station in both Singapore & India
• Manages security logistic stock and inventory
• Assists top management in setting goals that promote company growth
• Provides advice and guidance to colleagues
• Manages operation team workloads in order to meet goals and deadlines
• Improves existing systems and policies
• Promotes and enforces safety in the workplace
• Oversees daily security operation functions
• Works closely with other departments
• Identifies improvement areas and plans and implements systems to boost company effectiveness
• Executes plans designed to meet company goals by changing policies and coaching employees
• Liaise with company top management to make decisions for operational activities and set strategic goals
• Plan and monitor the day-to-day running of business to ensure smooth progress
• Manage relationships/agreements with external partners/vendors
• Evaluate overall performance of the company by gathering, analyzing and interpreting data and metrics
• Ensure that the company runs with legality and conformity to established regulations

Job Description & Requirements

• Customer service
• Processing employee data and support hiring process
• Processing daily attendance and update to HR & Payroll Software
• Assisting in operational related paper work
• Basic Computer Knowledge
• Experience in handling Visitor Management System
• Able to work in shift and 6 working days per week
• Able to work during weekends and Public Holiday

Employment Type: 6 months contract (renewable subject to work performance)

Location: Changi

Salary: up to S$3,500

Key Responsibilities:

• Drive customer engagement through campaigns and programs, including Rewards Catalogue, promotions, and exclusive events.
• Plan and execute events to increase footfall and sales, managing the entire process from planning to post-event analysis.
• Collaborate with internal teams and external partners to develop new offerings for the Rewards Catalogue.
• Support sales, marketing, and onboarding efforts for eVouchers and monetization strategies.
• Manage the EDM marketing calendar and performance marketing efforts in collaboration with agencies.
• Coordinate CRM EDM needs with business units and implement data-driven marketing initiatives to drive member footfall and spending.
• Handle digital engagement with members across EDM, SMS, website, in-app, social media, and other digital platforms.
• Set up and manage campaigns using CRM systems and campaign tools. Experience with platforms like Session M, Braze, and Adobe Experience Manager is a plus.
• Assist in marketing operations, business development, and growing loyalty programs, including campaign management, tenant marketing, onboarding, billing, and customer service.

Key Performance Indicators:

• Customer visits and engagement
• Spend per member
• Active member penetration
• Rewards Catalogue redemption rate
• Revenue generation

Requirements:

• Bachelor’s degree with 1-3 years of experience.
• Experience in CRM, EDM marketing, or digital marketing.
• Strong analytical skills and data-driven mindset.
• Self-motivated, innovative, and adaptable team player.
• Proficiency in MS Office, with experience in BI tools (e.g., Tableau, Power BI) and customer engagement platforms (e.g., Braze, Session M) preferred.

Key Responsibilities:

Information Gathering & Reporting:

• Compile and organize project-related information.
• Schedule and coordinate meetings with stakeholders and vendors.
• Prepare meeting agendas and document detailed minutes.
• Follow up on action items discussed in meetings.
• Prepare regular status updates for the Project Manager.

Document Management:

• Maintain and organize all project-related documentation, including minutes from vendor meetings.
• Ensure proper version control of key project files.
• Create and update project documentation as necessary.

Stakeholder Communication & Milestone Tracking:

• Serve as a liaison between the Project Manager and internal stakeholders
• Distribute project updates and communications effectively.
• Address and respond to routine project-related queries.
• Monitor project timelines, flagging potential delays to the Project Manager.
• Track milestone achievements and deliverables.
• Keep project management tools updated with the latest project progress.

Quality Control & Change Request Management:

• Assist with the coordination of quality assurance activities.
• Support the user acceptance testing (UAT) process.
• Collect and organize feedback from UAT sessions.
• Log and track change requests, assessing their impact.
• Communicate approved changes to relevant parties.

Vendor Coordination & Administrative Support:

• Assist in managing daily interactions with vendors.
• Track vendor deliverables and performance.
• Coordinate meetings and communications with vendors.
• Handle administrative tasks related to the project.
• Support the coordination of training sessions for internal teams.
• Assist in developing training materials in collaboration with the vendor.
• Facilitate the security onboarding of new vendor team members.
• Support post-implementation activities.

Requirements:

• A degree in Information Technology (IT), Computer Science, or a related field.
• At least two (2) years of experience in IT project management.
• Proficiency in Microsoft applications such as Word, Excel, and Outlook.
• Experience with project management tools such as Confluence and Jira is a plus.

Employment Type: 6-12 months contract with the potential for permanent conversion

Job Responsibilities:

• Lead the setup and commissioning of test processes and machinery for new devices, ensuring equipment is fully operational and meets testing requirements.
• Optimize and maintain testing machines during the engineering phase to ensure efficient and accurate test execution.
• Analyze test results and perform post-build activities such as failure analysis and corrective actions (FACA) to address yield loss and improve processes.
• Collaborate with external vendors and internal teams to develop and deliver testing solutions for new optical modules during the engineering phase, particularly for small-scale production.
• Provide technical support in the development and refinement of test procedures, continuously improving testing methodologies and equipment.
• Ensure regular maintenance, calibration, and repair schedules are followed to maintain high performance and minimal downtime of test equipment.
• Generate clear and concise reports on test results, findings, and recommendations for process improvement.

Job Requirements:

• 3+ years of experience in a Test Engineer role or a similar position, with a focus on optical modules or related technologies.
• Bachelor’s or Master’s degree in Engineering, Physics, Materials Science, or a related field.
• Hands-on experience in functionality testing of optical devices, such as cameras, projectors, range finders, flashlights, and proximity sensors.
• Proven ability to operate, maintain, and troubleshoot test machines, with experience in tooling and configuring machines for new device testing.
• Familiarity with automated test equipment (ATE) and test software, including the ability to develop and refine testing processes.
• Proficiency in analyzing test data, conducting failure analysis, and applying corrective actions to improve yield and product quality.
• Strong understanding of statistical analysis tools and techniques for data interpretation.
• Knowledge of FMEA (Failure Modes and Effects Analysis) and root cause analysis methodologies.
• Excellent written and verbal communication skills, with the ability to work effectively with cross-functional teams.

Job Responsibilities:

• Manage daily kitchen operation
• Ensure that culinary standard (i.e., recipe compliance and found quantity etc) are met
• Develop menus, manage inventory, and manage food costing
• Maintain strict hygiene and cleanliness standards in the kitchen
• Check the freshness of food and ingredients
• Inspect supplies, equipment and work areas for cleanliness and functionality

Job Requirements:

• At least have minimum 5 years of relevant experience in a similar role.
• A degree in catering/food preparation (if any)
• Excellent interpersonal and Organisational skills
• Demonstrated effective leadership skills and delegation skills
• Experience in dish creation and menu planning
• Credentials in health and safety training