Key Responsibilities:

Information Gathering & Reporting:

• Compile and organize project-related information.
• Schedule and coordinate meetings with stakeholders and vendors.
• Prepare meeting agendas and document detailed minutes.
• Follow up on action items discussed in meetings.
• Prepare regular status updates for the Project Manager.

Document Management:

• Maintain and organize all project-related documentation, including minutes from vendor meetings.
• Ensure proper version control of key project files.
• Create and update project documentation as necessary.

Stakeholder Communication & Milestone Tracking:

• Serve as a liaison between the Project Manager and internal stakeholders
• Distribute project updates and communications effectively.
• Address and respond to routine project-related queries.
• Monitor project timelines, flagging potential delays to the Project Manager.
• Track milestone achievements and deliverables.
• Keep project management tools updated with the latest project progress.

Quality Control & Change Request Management:

• Assist with the coordination of quality assurance activities.
• Support the user acceptance testing (UAT) process.
• Collect and organize feedback from UAT sessions.
• Log and track change requests, assessing their impact.
• Communicate approved changes to relevant parties.

Vendor Coordination & Administrative Support:

• Assist in managing daily interactions with vendors.
• Track vendor deliverables and performance.
• Coordinate meetings and communications with vendors.
• Handle administrative tasks related to the project.
• Support the coordination of training sessions for internal teams.
• Assist in developing training materials in collaboration with the vendor.
• Facilitate the security onboarding of new vendor team members.
• Support post-implementation activities.

Requirements:

• A degree in Information Technology (IT), Computer Science, or a related field.
• At least two (2) years of experience in IT project management.
• Proficiency in Microsoft applications such as Word, Excel, and Outlook.
• Experience with project management tools such as Confluence and Jira is a plus.

Location: Chai Chee Road
Salary: Up to S$6,000

Overview:

• We are seeking an Operations Support Engineer to manage and support our IT operations. The role involves developing and scheduling batch jobs, managing cron jobs, and ensuring the smooth functioning of IT systems. The ideal candidate should have experience with .NET, SQL databases, and scripting for operational tasks.

Key Responsibilities:

• Conduct root cause analysis and handle analytical tasks.
• Maintain efficient system processes, ensuring adherence to regulatory standards.
• Communicate issues, updates, and key information to stakeholders and management.
• Monitor backend jobs to ensure stable operations.
• Collaborate with different departments, performing coordination and administrative duties.
• Write and understand basic SQL queries for operational purposes.

Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field.
• 3-5 years of experience in IT operations or support.
• Proficient in .NET programming and SQL databases.
• Experience with cron job scripting and scheduling.
• Strong problem-solving skills and the ability to work independently.

We are seeking a motivated candidate with great communication skills and an understanding of the cybersecurity and network industry. This Presales role involves collaborating with the sales team to understand customer requirements, designing custom solutions, and offering technical expertise. You will play a crucial role in the sales process by helping potential customers understand how a product or service meets their specific needs, providing detailed product demonstrations and addressing technical queriers, ensuring clients see the full range of our offerings.

Your job will also include pitching the company’s products and services as suitable solutions, actively observe customer behavior and predict future needs for solution development. Ultimately, the role of the Presales Manager is to provide technical assistance to our sales team, drive revenue growth, and help build customer relationships that add value to the company.

The Role

To accomplish this goal, your typical responsibilities include:

▪ Assist the sales team in qualifying potential opportunities by providing technical and functional expertise

▪ Identify and understand the specific needs of the clients

▪ Generate new sales opportunities

▪ Engage with prospective customers to understand their technical requirements and business goals

▪ Conduct detailed needs assessments to identify the most suitable network solutions for each customer

▪ Work the sales team to create comprehensive proposals and respond to RFPs (Requests for Proposals) with accurate and compelling solutions

▪ Work closely with the sales team to develop account strategies and sales plans

▪ Deliver presentations and demonstrations to prospective and current clients

▪ Liaise with those developing products/services to gain an in-depth knowledge that you can relate to customers – and to let them in on user behaviour and/or any potential changes clients would like

▪ Design and develop tailored solutions that meet client requirements

▪ Prepare and present proposals and RFIs to clients

▪ Respond timely and accurately to technical and functional product or service queries to clients during the sales process to help clarify any doubts and explain the product’s advantages

▪ Work closely with the sales team and technical team to ensure coordination and smooth execution of sales processes

▪ Consider new markets or clients to contact, based on your knowledge of both the products or services and their uses

▪ Build and maintain strong customer relationships with potential clients throughout the presales process

▪ Train the sales team on the technical aspects of the product or service

▪ Stay up-to-date with product developments and industry trends to provide the most current information to potential clients and during customer interactions

▪ Participate in trade shows and conferences to promote the company’s solutions

Requirements:

▪ Bachelor’s Degree in Computer Science, Engineering, Information Technology, Business qualifications or a related field

▪ Proven 3 to 5 years of experience in presales, sales engineering, or technical consulting. Leadership experience is a plus

▪ Strong understanding of enterprise software and solutions.

▪ Ability to lead and mentor the presales team, ensuring they have the skills and knowledge required to support sales efforts effectively

▪ Clear, concise communication to explain complex technical solutions to both technical and non-technical stakeholders

▪ Proficiency in creating and delivering persuasive presentations tailored to different audiences

▪ Ability to understand and articulate complex technical concepts

▪ Ability to research and keep on top of industry developments

▪ Influencing and negotiation skills with the ability to influence decision-makers and guide prospects through the buying process by highlighting solution benefits

▪ Aptitude for time management and organisational skills to manage multiple client interactions and presentations simultaneously

▪ Solution-oriented analytical skills

▪ Customer-focused attitude with proactive approach to finding solutions that meet client needs while aligning with company offerings

▪ Ability to quickly understand client needs and pivot the strategy accordingly is crucial

▪ Well-versed with Excel and CRM software.

Location: Ubi

*Basic Salary up to $12,000 with commission component. *

Job Descriptions:

The Candidate must possess experience in providing Level 1 and Level 2 support for applications. Have demonstrated the ability to perform the following:

• Grant access rights for user accounts via requests raised in a ticketing system
• Assist with system testing and verifications following infrastructure changes and system patches.
• Liaise and follow up with external vendors on Level 2/3 support for troubleshooting issues/incidents and software development for change requests.
• Ensure all reported incident tickets and service requests meet the agreed Service Level Agreements (SLAs).
• Perform maintenance tasks and documentation reports in periodic and/or unplanned manners (ad-hoc requests).
• Prepare production deployment for bug fixes and system enhancements.
• Monitor schedule jobs / interfaces and follow up with remedy actions when necessary.
• Conduct housekeeping of system logs and project documents when necessary.
• Transcode files (e.g. media, document, etc.) for applications and servers.
• Ingest digital and media content (e.g. photographs/images, audio, etc.) into applications and servers.
• Perform other operational and administrative tasks as assigned by manager.

Job Requirements:

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• The Candidate must possess a minimum of FIVE (5) years’ professional experience in the IT or Infocomm industry. Good to have experience in the maintenance of web applications.
• The Candidate shall have a good command of English and effective communications skills

Interested candidates may apply to [email protected] with your detail CVs

BCS is NETS’ wholly owned subsidiary and is an entity within the NETS Group. It manages and operates clearing and payment infrastructure for the Singapore Automated Clearing House, including Fast and Secure Transfers (FAST), Inter-bank GIRO (IBG), Cheque Truncation System (CTS), and provides services for PayNow and SGQR Central Repository.

Position Summary

The ITSM team ensures BCS ITIL processes are operationally relevant and optimised with sufficient controls, providing Technology Teams with a framework to operate and deliver IT services to our customers.

The Technology Problem Manager is responsible for identifying, analyzing, and mitigating underlying causes of Major Incidents and recurring IT incidents or issues. The role ensures long-term stability of the IT environment by preventing incidents from recurring, improving system performance, and minimizing disruptions.

Key Responsibilities

Problem Management:

• Proactively identify potential problems by analyzing incident trends and service data.
• Lead root cause analysis (RCA) efforts for recurring and major incidents to prevent future occurrences.
• Document the outcome of RCA meetings, ensuring investigations covers all contributing factors, and possibility of systemic issues.
• Document all root cause analyses, action plans, and resolutions in a way that can be easily understood by technical and non-technical audiences.
• Share findings and updates on issues with relevant stakeholders to improve service reliability.
• Maintain and improve the problem management process, ensuring it aligns with ITIL best practices.
• Maintain and manage a Known Error Database (KEDB), ensuring all known errors are accurately documented and accessible to relevant teams.
• Track and monitor known errors to ensure they are being addressed in a timely manner, minimizing their impact on operations.
• Work with incident and change management teams to update or retire known errors as fixes are applied.
• Ensure that known errors and workarounds are shared with relevant teams to enhance incident resolution efficiency.
• Identify risks that could cause potential disruptions and work to mitigate them through proactive problem management.
• Track and report all problem management related KPIs in a timely manner

Requirements

• Minimum 5 years of working experience managing problem investigations in a complex technological environment supporting real time transactions
• ITIL v3/v4 Foundation Certification required, higher ITIL certifications preferred
• Certifications in relevant technologies (e.g. AWS, Azure, Cisco) are a plus
• Strong communication and writing skills and able to articulate complex matters in concise manner
• Strong understanding of IT infrastructure components (servers, databases, networking) and their interdependencies
• Proven record in driving complex root cause analysis and incident resolution in multi-vendor and multi-platform environments
• Familiarity with monitoring and alerting tools (e.g. ELK or SolarWinds)
• Self-motivated and able to work independently
• Strong problem-solving skills with the ability to analyze complex technical issues and effectively perform root cause analysis

About BCS

BCS is NETS’ wholly owned subsidiary, and is an entity within the NETS Group. It manages and operates clearing and payment infrastructure for the Singapore Automated Clearing House, including Fast And Secure Transfers (FAST), Inter-bank GIRO (IBG), Cheque Truncation System (CTS), and provides services for PayNow and SGQR Central Repository.

Position Overview

The role primarily manage all major technology incident that has a severe business impact to BCS customers, driving resolution and ensuring key stake holders are updated timely. He/she will run post incident review under problem management process to determine root cause, lesson learned and driving closure of corrective and preventive actions.

The Enterprise Service & Support Department ensures BCS ITIL processes are operationally relevant and optimized with sufficient controls, providing IT teams a framework to operate and deliver IT services to our customers.

Key Responsibilities

Incident Management:

• Drive of all major incidents to resolutions as quickly as possible
• Provide coordination across all support teams to ensure timely resolution of incidents
• Escalate all process breakdown related cases causing either a delay in resolution or an actual Service Level Agreement (SLA) breach
• Participate in regular incident meetings to review open incidents and drive timely closure
• Prepare periodic service reports for stakeholders
• Perform analysis to identify incident trends
• Review incidents to ensure that they documented correctly as the per the Incident Management process
• Track and report all Incident Management related KPIs
• Perform post incident review for major incidents to capture lessons learned and ensure closure of improvement plans.

Problem Management:

• Run RCA meetings to identify root cause, lesson learnt, and preventive actions.
• Track follow up actions ensuring timely closure of problem tickets.
• Perform analysis to identify and register problem tickets
• Gatekeeper of all known errors
• Track and report all Problem Management related KPIs.

Requirements

• Minimum 5 years of working experience in incident and problem management in a large organisation
• Good understanding of digital payments landscape is a plus
• Good functional and technical understanding of technology infrastructure components
• Strong communication skills and able to articulate complex matters in concise manner
• Good inter-personal skills with the ability to manage customers we
• Strong analytical skills and able to deal with complex technical and process subject matters
• Self-motivated and able to work independently
• Ability to multitask in fast paced environments utilizing different tools.
• Experience executing on processes in scope of ITIL framework.
• Bachelor's or Master's degree in computer science or equivalent.
• Possess ITIL certification

Job Responsibilities:

• General Screening.
• Guarding and Patrolling.
• Access and Egress Control.
• Basic Incident Report.

Skills and Experience:

• 2 Basic Licensing units to be Security Officers.
• RTT – Recognise Terrorist Threats.
• WSQ – Handle security incidents and services.
• WSQ – Provide guard and patrols services.
• Those who are new but keen can join this industry may apply too.

Duties & Responsibilities:

• Routine patrolling and clocking to ensure safety and security
• Respond to emergency incidents/accidents at site
• Manage disorderly conduct and threatening behaviour
• Observe, inspect, and report unusual behaviour or safety/fire hazard
• Manage driveways to ensure smooth flow of traffic
• Monitor CCTV
• Crowd Control

Requirements:

• Minimum 1 year of working experience in related field
• Rotating day and night shift work (including weekends and public holidays)
• Able to communicate and write simple English for recording daily incidents
• Positive working attitude
• Possess valid security license registered with PLRD
• Completed WSQ Security modules in:

a) Handle Security Incidents and Services

b) Provide Guard and Patrol Services

c) Recognise Terrorist Threat or equivalent

• Only Singaporeans / Permanent Residents

Package:

• Gross: $2400 to $2800
• AWS & annual variable bonus
• Lunch provided
• Medical benefit

• Delivers required security service based on Standard Operating Procedures and Work Instructions.
• Conduct indoor and outdoor security patrols.
• Prevent unauthorized entry, trespass, intrusion and acts of vandalism.
• Prevent abuse of facilities provided in the site by occupiers (including visitors).
• Conduct crowd and vehicle traffic control.
• Ensure barriers are always down when no vehicle is entering.
• Ensure security office doors are secured and always locked after office hours.
• Control and direct traffic movements during morning and evening peak hours.
• Ensure that all personnel register at the designated security counters and issue visitor pass in exchange for valid photo identification documents.
• Conduct audit check on security passes to ensure only authorized vehicle and personnel can access.

Qualification:

• Possess a valid Security Licence (by PLRD)
• Possess valid relevant certification including:Guard and Patrol, Access Control Management: Provide Guard and Patrol Services and Operate Basic Security Equipment
  Incident Response: Handle Security Incidents and Services
  Threat Observation: Recognise Terrorist Threats
  
• The job involves working both day and night shifts according to the company's duty roster.
• Working hours (day shift): 0700 to 1900hr
• Working hours (night shift): 1900 to 0700hr

Job Responsibilities

• Manage Full set of accounts and preparation of reconciliation within deadlines
• Manage and maintain proper filing records
• Issue tax invoice with delivery order to customer and manage AR and AP list
• Responsible for the timely month end close and management reporting activities
• Responsible for GST, IRAS etc.
• Experience in doing year-end closing and audit
• Liaise with auditors for internal & external audits
• Perform other ad hoc duties whenever needed

Job Requirements

• Candidate must possess at least Professional Certificate or NiTEC, Diploma or Advanced or Higher or Graduate Diploma, Bachelor or Post Graduate Diploma or Professional Degree in Finance or Accountancy or Banking or equivalent.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably Junior Executive specialized in Finance - General or Cost Accounting or equivalent.

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer system mobile devices, mobile applications and other tech products
• Installation, configuration, and troubleshooting
• Knowledge in network system security
• Liaise with vendors on new IT purchase and implementation
• Excellent problem-solving and communication skills
• Any other ad hoc tasks assigned by supervisor

Duties and responsibilities

• Supervise and support the installation team on the commissioning, preventive maintenance, troubleshooting equipment and rectification works as well as to provide continual technical support to customers.
• Perform testing, configuration and commissioning of CCTV, Access Control, Intercom and other Security & Communication Systems.
• Project management and documentation

Requirement

• Minimum of 5 year’s industry experience working within security installations, servicing, or design.

• Relevant degree or Certifications in Electronic Engineering.

• Highly organized and detail oriented.

• Ability to work independently under minimal supervision.

• Knowledge of networking (e.g. Cisco, TCP/IP, routing, switching)

Job Description

• Perform Electrical Works including wiring and assembly work
• Set up and install Surveillance equipment and systems
• Maintain and perform troubleshooting for Surveillance equipment and systems
• Any ad-hoc duties as assigned

Requirements

• Min. Diploma in Electrical/Electronic Engineering
• Min. 2 years relevant experience
• Preferable with Class 3 driving license
• Ability to work independently and as a team-player
• Able to perform shift work and work on weekends & public holidays

We are seeking an eager System Administrator with an understanding of networks, and common software and concepts used in system administration. The ideal candidate will have some knowledge of hypervisors, common software systems (eg: Microsoft Entra) and basic cybersecurity fundamentals. The candidate will also be involved in the planning and deployment of IT and software systems to internal users.

Roles & Responsibilities

• Handle daily kitchen operations.
• Setting up, cleaning, and organizing workstations
• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.
• Maintain cleanliness of the kitchen and adhere to hygiene standards.
• Recommending ideas for specials or seasonal dishes
• Handling multiple food orders at one time
• Dressing order for presentation
• Storing all food properly
• Reordering stock and food supplies
• Monitoring other cooks and team members
• Assisting other cooks in preparing food or helping other team members when needed

Requirements:

• Obtained Food hygiene certificate.
• Proven work experience as Cook
• Strong organizational skills
• Excellent leadership skills
• Good communication skills and Service Oriented

• Perform Electrical Works including wiring and assembly work
• Set up and install Surveillance equipment and systems
• Maintain and perform troubleshooting for Surveillance equipment and systems
• Any ad-hoc duties as assigned

Requirements

• Min. Diploma in Electrical/Electronic Engineering
• Min. 2 years relevant experience
• Preferable with Class 3 driving license
• Ability to work independently and as a team-player
• Able to perform shift work and work on weekends and public holidays

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer system mobile devices, mobile applications and other tech products
• Installation, configuration, and troubleshooting
• Knowledge in network system security
• Liaise with vendors on new IT purchase and implementation
• Excellent problem-solving and communication skills
• Any other ad hoc tasks assigned by supervisor

Duties and responsibilities

• Supervise and support the installation team on the commissioning, preventive maintenance, troubleshooting equipment and rectification works as well as to provide continual technical support to customers.
• Perform testing, configuration and commissioning of CCTV, Access Control, Intercom and other Security & Communication Systems.
• Project management and documentation

Requirement

• Minimum of 5 year’s industry experience working within security installations, servicing, or design.

• Relevant degree or Certifications in Electronic Engineering.

• Highly organized and detail oriented.

• Ability to work independently under minimal supervision.

• Knowledge of networking (e.g. Cisco, TCP/IP, routing, switching)

We are seeking a motivated Software Developer Intern who is ready to apply the knowledge and skills obtained from their computer science or software engineering courses. The candidate will be involved in many aspects of software development, including but not limited to QC, CICD, planning, etc, and be exposed to the software development environment for SMEs.

The ideal candidate will be expected to be self-motivated and to take initiative, but also to know when to seek help and a second opinion.

L1 - Basic troubleshooting, first-line support, and routine upkeep on behalf of STPL
• System Monitoring
• Monitor software performance, service status and logs for errors
• User Support
• Handle ticketing, password resets and basic troubleshooting
• Data Maintenance
• Verify antivirus, firewall and patch statuses
• Security Checks
• Support cybersecurity related activities
• Updates and Configuration
• Apply minor updates, check compatibility and adjust basic settings
• Reporting and Documentation
• Log incident, create performance reports and update users
• Escalation to L2/L3
• Forward unresolved or complex issues to L2/L3

HR, Admin, Account, Payroll & Operation Executive responsibilities include:

1. Processing employee data, updating company policies and handling of hiring process and work pass application.

2. Processing daily, weekly & monthly payroll or advance, CPF Submission and IR8A e-submission.

3. Handling full set of account, which include weekly staff claims, monthly supplier payment, monthly invoicing, updating of AR & AP Aging list, Bank Reconciliation, Journal Voucher, GST submission & etc.

4. Assisting in operational related paper work and annual evaluation security agency license.

5. Able to work in shift and 6 working days per week.

To be successful in this role, you should have solid organizational skills and be familiar with HR, Admin, Account, Payroll and Operational functions in Security Agency. Ultimately, you will make sure all HR, Admin, Accounting, Payroll & Operations run smoothly.

Job Responsibilities:

• Manage daily kitchen operation
• Ensure that culinary standard (i.e., recipe compliance and found quantity etc) are met
• Develop menus, manage inventory, and manage food costing
• Maintain strict hygiene and cleanliness standards in the kitchen
• Check the freshness of food and ingredients
• Inspect supplies, equipment and work areas for cleanliness and functionality

Job Requirements:

• At least have minimum 5 years of relevant experience in a similar role.
• A degree in catering/food preparation (if any)
• Excellent interpersonal and Organisational skills
• Demonstrated effective leadership skills and delegation skills
• Experience in dish creation and menu planning
• Credentials in health and safety training

Duties and responsibilities

• Supervise and support the installation team on the commissioning, preventive maintenance, troubleshooting equipment and rectification works as well as to provide continual technical support to customers.
• Perform testing, configuration and commissioning of CCTV, Access Control, Intercom and other Security & Communication Systems.
• Project management and documentation

Requirement

• Minimum of 5 year’s industry experience working within security installations, servicing, or design.

• Relevant degree or Certifications in Electronic Engineering.

• Highly organized and detail oriented.

• Ability to work independently under minimal supervision.

• Knowledge of networking (e.g. Cisco, TCP/IP, routing, switching)

Job Description

• Perform Electrical Works including wiring and assembly work
• Set up and install Surveillance equipment and systems
• Maintain and perform troubleshooting for Surveillance equipment and systems
• Any ad-hoc duties as assigned

Requirements

• Min. Diploma in Electrical/Electronic Engineering
• Min. 2 years relevant experience
• Preferable with Class 3 driving license
• Ability to work independently and as a team-player
• Able to perform shift work and work on weekends and public holidays

• Position Title: Temple Assistant
• Location: Jln Senyum (Near Kembangan mrt)
• Working Days: 6 days (off weekday)
• Working Hours: 8.30am – 4.30pm
• Salary: $1,900 - $2,100

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Roles & Responsibilities

• With Class 3 Driving Licence – to drive Volunteers for meetings and errands
• Assist in Temple's and Memorial Hall's daily operations
• Support events organized by the Temple (Vesak, Qing Ming & Ullambana Festival)
• Attend to customers’ enquiries
• Other general / ad-hoc duties as assigned

Requirements

• Basic Computer Knowledge
• Able to work 6-day’s week (including weekends and public holidays)