Key Responsibilities

• Manage, operate, administer, and optimise the organisation’s portfolio of cybersecurity solutions, e.g., IDS/IPS, email defences, EPP, DLP, vulnerability management, PAM (Cyberark and Beyondtrust), IAM/IGA, DAM, proxy, NGFW.
• Responsible for day-to-day cybersecurity operational activities pertaining to security solution assigned.
• Responsible for end-to-end security solution design and project implementation.
• Responsible for identifying security controls based on secure-by-design methodology to ensure solutions adopt their required security posture.
• Implement, operationalise, and optimise new cybersecurity solutions as required.
• Own and updates the security solution documents to ensure it update to date.
• Maintain high quality standards as you creatively and strategically problem solve throughout the product delivery process.
• Assist with security incident response activities including containment and recovery as and when arises.
• Stay current on the latest cybersecurity industry trends, technologies, and techniques, and support team in conducting cybersecurity awareness training within the company.
• Support colleagues and covering duties internally from time to time.

Requirements

• Degree or Diploma in Computer Science, Computer Engineering, or Information Security related fields.
• Experience in administer security solution, e.g. Cyberark, Beyondtrust, Trendmicro Deep Security and Apex one, Tenable security center, IMPERVA Securesphere, NGFW.
• Deep understanding of various Operating Systems, e.g., Linux, Unix and Windows.
• Experience with programming/scripting (Python, PowerShell, etc) would be advantageous.
• At least 8 years of experience supporting cybersecurity operations in an AWS environment will be advantageous.
• Security certifications such as GSEC, GCIH, GCIA, GCFA, GCFE or GNFA are highly desirable.
• Product certifications in PAM, DAM, VM are advantageous.
• Familiar with MAS Cyber Hygiene (PSN06) and Technology Risk Management (PSN05) Notices, MAS Technology Risk Management Guidelines, and Cybersecurity Act and Cybersecurity Code of Practice (CCoP).
• Excellent problem-solving and analytical skills with a keen eye for detail.
• Effective communicator who can create and maintain constructive relationships with stakeholders, vendors, and colleagues across departments.
• Able to work independently and manage work well to meet project datelines.

Key Responsibilities

• Manage user account access by granting and reactivating rights through requests raised in a ticketing system.
• Assist in system testing and verification processes following infrastructure changes and system patches.
• Coordinate with external vendors for Level 2/3 support to troubleshoot issues, manage incidents, and oversee software development for change requests.
• Ensure timely resolution of incident tickets and service requests, meeting agreed Service Level Agreements (SLAs).
• Generate and manage reports for user access, application reviews, and other statistical purposes.
• Oversee user management tasks and key performance indicators (KPI) tracking.
• Prepare for production deployment of bug fixes and system enhancements.
• Monitor scheduled jobs and system interfaces, following up with remedial actions when necessary.
• Perform regular housekeeping of system logs and project documentation.
• Transcode media and document files for use in applications and servers.
• Manage the ingestion of digital content, such as images and audio, into relevant systems.
• Carry out additional operational and administrative tasks as required.

Requirements

• A degree in Information Technology, Computer Science, or a related discipline.
• At least five years of relevant experience in IT or the Infocomm sector, with a focus on operational support and system maintenance, particularly web application management.
• Expertise in system administration and operational support is essential.

Employment Type: 6 months contract (renewable subject to work performance)

Location: Changi

Salary: up to S$3,500

Key Responsibilities:

• Drive customer engagement through campaigns and programs, including Rewards Catalogue, promotions, and exclusive events.
• Plan and execute events to increase footfall and sales, managing the entire process from planning to post-event analysis.
• Collaborate with internal teams and external partners to develop new offerings for the Rewards Catalogue.
• Support sales, marketing, and onboarding efforts for eVouchers and monetization strategies.
• Manage the EDM marketing calendar and performance marketing efforts in collaboration with agencies.
• Coordinate CRM EDM needs with business units and implement data-driven marketing initiatives to drive member footfall and spending.
• Handle digital engagement with members across EDM, SMS, website, in-app, social media, and other digital platforms.
• Set up and manage campaigns using CRM systems and campaign tools. Experience with platforms like Session M, Braze, and Adobe Experience Manager is a plus.
• Assist in marketing operations, business development, and growing loyalty programs, including campaign management, tenant marketing, onboarding, billing, and customer service.

Key Performance Indicators:

• Customer visits and engagement
• Spend per member
• Active member penetration
• Rewards Catalogue redemption rate
• Revenue generation

Requirements:

• Bachelor’s degree with 1-3 years of experience.
• Experience in CRM, EDM marketing, or digital marketing.
• Strong analytical skills and data-driven mindset.
• Self-motivated, innovative, and adaptable team player.
• Proficiency in MS Office, with experience in BI tools (e.g., Tableau, Power BI) and customer engagement platforms (e.g., Braze, Session M) preferred.

Location: Tanjong Pagar

Job Overview:

• Provide technical support for internal staff and occasionally for clients. Responsible for troubleshooting, managing IT equipment, and handling onboarding processes. Ensure smooth IT operations within the agency and at client sites as needed.

Key Responsibilities:

• Troubleshoot and resolve hardware, software, and network issues.
• Set up accounts and IT equipment for new hires (onboarding).
• Install, configure, and maintain desktops, laptops, and mobile devices.
• Manage IT inventory and coordinate repairs with vendors.
• Provide on-site support for clients as needed.
• Ensure software updates, system patches, and security protocols are implemented.
• Document support requests and maintain user guides.

Requirements:

• Diploma/Degree in IT or related field.
• 2+ years of experience in desktop support or IT helpdesk.
• Proficient in Windows/macOS environments, Active Directory, and Office 365.
• Strong communication and problem-solving skills.
• Willingness to travel for on-site support when required.

Working Days & Hours: 5 days, 8am-5:30pm
Location: Bukit Gombak

Responsibilities:

• Lead, support, and evaluate the performance of the accounts payable team.
• Validate data and process various types of vendor invoices and employee reimbursements.
• Oversee daily department operations to ensure accuracy and timely completion.
• Maintain detailed and accurate financial records and client information.
• Compile, analyze, and present financial reports to management and stakeholders.
• Establish and drive the achievement of departmental goals.
• Build and maintain positive relationships with team members, clients, and vendors.
• Ensure compliance with company policies, procedures, and controls, ensuring accuracy and efficiency.
• Develop standardized processes to enhance internal efficiency, including creating templates for company-wide use.

Requirements:

• Diploma or Bachelor’s degree in accounting, finance, management, or a related field.
• Strong communication and interpersonal skills.
• Proficiency in MS Excel; experience with SAP is an advantage.
• Strong planning and problem-solving abilities.
• Prior supervisory experience is an asset.

Employment Type: 6-12 months contract with the potential for permanent conversion

Job Responsibilities:

• Lead the setup and commissioning of test processes and machinery for new devices, ensuring equipment is fully operational and meets testing requirements.
• Optimize and maintain testing machines during the engineering phase to ensure efficient and accurate test execution.
• Analyze test results and perform post-build activities such as failure analysis and corrective actions (FACA) to address yield loss and improve processes.
• Collaborate with external vendors and internal teams to develop and deliver testing solutions for new optical modules during the engineering phase, particularly for small-scale production.
• Provide technical support in the development and refinement of test procedures, continuously improving testing methodologies and equipment.
• Ensure regular maintenance, calibration, and repair schedules are followed to maintain high performance and minimal downtime of test equipment.
• Generate clear and concise reports on test results, findings, and recommendations for process improvement.

Job Requirements:

• 3+ years of experience in a Test Engineer role or a similar position, with a focus on optical modules or related technologies.
• Bachelor’s or Master’s degree in Engineering, Physics, Materials Science, or a related field.
• Hands-on experience in functionality testing of optical devices, such as cameras, projectors, range finders, flashlights, and proximity sensors.
• Proven ability to operate, maintain, and troubleshoot test machines, with experience in tooling and configuring machines for new device testing.
• Familiarity with automated test equipment (ATE) and test software, including the ability to develop and refine testing processes.
• Proficiency in analyzing test data, conducting failure analysis, and applying corrective actions to improve yield and product quality.
• Strong understanding of statistical analysis tools and techniques for data interpretation.
• Knowledge of FMEA (Failure Modes and Effects Analysis) and root cause analysis methodologies.
• Excellent written and verbal communication skills, with the ability to work effectively with cross-functional teams.

Job Summary

We are seeking a Reporting and Analytics Developer/Data Engineer (Associate Consultant skill level) to join the Financial Centre Development Department in MAS. The ideal candidate must have strong data modelling and data analysis skills, and familiarity with scripting for automating tasks. The successful candidate will be part of the team that drives data and digital transformation within the development function in MAS. Responsibilities include working with partners to streamline processes and implement automation to improve efficiency and quality of output.

Key Responsibilities

• Analyse the Authority’s data needs and document the requirements.
• Refine data collection/consumption by migrating data collection to more efficient channels.
• Plan, design, and implement data engineering jobs and reporting solutions to meet the analytical needs.
• Develop test plan and scripts for system testing, support user acceptance testing.
• Work with partners to streamline processes and implement automation to improve efficiency and quality of output.
• Work with the Authority’s technical teams to ensure smooth deployment and adoption of new solution.
• Ensure the smooth operations and service level of IT solutions.
• Support production issues.

What we are looking for

· Strong data modelling and data analysis skills are a must.

· Familiarity with scripting for automating tasks using Python.

· Hands-on experience of reporting or visualization tool like SAP BO and Tableau is important.

· Good understanding and completion of projects using waterfall/Agile methodology.

· Good understanding of analytics and data warehouse implementations.

· Hands-on experience in DevOps deployment, ETL tools like Informatica, and data virtualisation tools like Denodo will be an added advantage.

EA License No. - 14C6941

Key Responsibilities:

• Provide high-quality L2 support for Java and web-based applications in a production environment.
• Coordinate and support infrastructure maintenance tasks.
• Manage the implementation of new application releases, ensuring adherence to industry best practices in release management.
• Collaborate with cross-functional teams (including Peer Application Teams, Infrastructure, Vendors, Security, and Change Management) to ensure smooth operations and minimal business disruption.
• Address production issues promptly, meeting agreed-upon Service Level Agreements (SLAs).
• Continuously improve support processes to enhance service levels and overall quality.
• Provide support across various shifts, including night shifts, weekends, and public holidays, as required.

Shift Timing:

• Morning shift: 6 AM to 3 PM
• General shift: 9 AM to 6 PM
• Afternoon shift: 2 PM to 11 PM
• Night shift: 10 PM to 7 AM

Transport Eligibility:

• Transport is claimable for:Before 7 AM (for morning shift 6 AM to 3 PM).
  After 11 PM (for afternoon shift 2 PM to 11 PM).

Qualifications:

• Minimum of 2 years' experience in an L2 application support role.
• Proficiency in Linux and Unix Shell scripting.
• Strong knowledge of SQL (MySQL/MSSQL).
• Hands-on experience troubleshooting and debugging Java and web-based applications.
• Familiarity with OpenShift and Docker.
• Experience with application implementation projects in financial institutions is a plus.

EPS Singapore is an award-winning and trusted Manpower partner established in 1993 in Singapore. We have proven to be one of the leading HR partners in Singapore to assists our clients with their manpower needs.

We are looking for a recruitment consultant to join us in our efforts to better meet our clients requirments. A successful candidate should have the following:

1. Diploma / degree in any profession (HR or call centre background preferred)
2. Fresh graduates welcome as training will be provided (Those with 1-2 years of experience will be advantageous)
3. Good communication and interpersonal skills and is able to speak proficiently in english
4. Ability to commmunicate well and work well with people
5. Candidates with CEA certifications will be advantageous

Interested applicants, please send your updated resume in MS WORD format to [email protected] for faster response. Do include your availability, last drawn & expected salary. We regret that only shortlisted candidates will be notified. Thank you.

Gabriel Liang l R1983062

Working Hours: 9am-6pm

Responsibilities:

• Provide high-quality L2 support for Java/Web-based applications in production.
• Coordinate and assist with infrastructure maintenance activities.
• Oversee and manage the implementation of new application releases, following industry best practices for release management.
• Collaborate with cross-functional teams (Peer Application Teams, Infrastructure, Vendors, Security, and Change Management) to ensure seamless support and minimal disruption to business operations.
• Respond to production issues promptly, adhering to the agreed-upon Service Level Agreements (SLAs) with the business.
• Continuously enhance existing support processes to improve service levels and overall service quality.

Requirements:

• A minimum of 2 years of experience in an L2 Application Support role.
• Proficient in Linux and Unix Shell Scripting.
• Strong SQL knowledge (MySQL/MSSQL).
• Hands-on experience with Java/Web-based application troubleshooting and debugging.
• Familiarity with OpenShift/Docker.
• Experience in application implementation projects in financial institutions would be advantageous.

Job Summary

As a Solution Architect, you will be responsible for the architecture and design of cloud-native application end-to-end. You will be part of an agile team responsible for products used by the Financial Industry and MAS officers for Financial Supervision function.

Key Responsibilities

· Work with business teams and product owners to ideate Solution Architecture and Design.

· Govern implementation to align the proposed solution and design

· Support development teams by providing advice and guiding the engineers in solving technical problems, code review

· Improve software quality using cloud-native and Agile development practices such as TDD, automated CI/CD

· Assist QA on test automation and identify technical pitfalls and challenges.

· Work with other architect to align reusable libraries design

· Coordinate and work with other technical teams (e.g. Infrastructure, Enterprise, Applications, Security) to set up infrastructure, CI/CD pipelines, application integrations and resolve deployment and integration issue.

· Experiment and create prototype for exploratory works.

What we are looking for

· Good Bachelor Degree or Master Degree with minimally 7 years of relevant working experience in application development and design, and business analysis

· Strong knowledge of solution architectures and integration patterns

· Ability to design and develop large scale applications to solve complex business problems

· Proficient in .Net, Java, React.js, Node.js, MYSQL and MongoDB

· Familiar with multi-paradigm programming languages

· Experience in software development lifecycle in an Agile Scrum context

· Experience in OAuth2/OpenID connect

· Experience in containers, microservices and DevSecOps technologies

· Familiar with cloud-native technology.

· Experience in designing and developing applications in AWS cloud environment. Certification on AWS cloud technology is preferred.

· Good understanding of SRE/Service/Security /Compliance Management process including change, incident, problem on cloud platform

· Good analytical skills, and able to multi-task and deliver results in a timely manner

· Ability to resolve complex problems creatively

· Self-driven, creative and team-oriented person with good interpersonal and organizational skills

EA License # 14C6941

Job Responsibilities

*Account Management- Generate sales lead, secure, develop and manage new clients in the assigned territory.

*Meet and exceed sales targets

*Travel to different countries to grow business.

*Working on Database to nurture and grow new client base.

*Establish, develop and maintain positive business and customer relationships.

*Respond promptly to customer inquiries.

*Effectively plan sales activities, including customer visits and calls to maintain good relationship with customers and build a strong sales pipeline.

*Maintain and update account/lead/prospects database.

*Align with our principal's direction on business strategy including targeted segments and products

*Achieve Key Performance Indicators (KPI) set.

Job Requirements

* Customer focused & results driven.

* Good team player with strong communication, listening & organizational skills.

Minimum 1 year of working experience in the related field is preferred.

* Energetic and have a dynamic sales personality Preferred skill.

* Knowledge of Supply chain, cargo handling will have added advantage.
* Excellent time-management and organisational skills in managing multiple priorities.

* Able to commence work immediately or with short notice will be an added advantage.

Be part of a rapidly growing, exciting and progressive thinking organization with people centric approach. We are looking for a dynamic, ambitious & driven individual to grow together with us.

We would like to build up a win-win mutually beneficial relationship with the right candidate.

• Attractive Commissions.
• Yearly Performance/Variable Bonus & Allowance.
• Great Career Progression.
• Suitable Candidates Will Be Trained, Upskilled & Groomed to manage dedicated markets.
• Friendly and Flexible Environment.
• We are not looking for bench warmers.
• 5 Day Work-Week.
• Medical Benefits.

Employment Type: 1-year contract (renewable subject to work performance)

Salary: Up to S$5,500

Location: Serangoon North (onsite)

Key Responsibilities:

• Collaborate with internal stakeholders for tender and quotation updates.
• Liaise with Procurement and Contract Managers on requests.
• Renew maintenance contracts, overseeing the entire process from approval to award.
• Prepare letters of award and compile contract documentation.
• Coordinate contract commencement meetings with vendors.
• Conduct final account assessments before contract expiry.
• Manage and maintain records of maintenance contracts.
• Analyze contractor assessment results and coordinate vendor management with Facilities Managers.
• Assist with audits and reporting related to contracts and vendors.
• Perform administrative tasks as assigned and support team members.

Requirements:

• Diploma/Degree in Quantity Surveying or Facilities Management.
• Minimum 3 years of experience in contract management / procurement in building facilities/ services related.
• Experience in tender process (e.g. calling tender, tender evaluation, and tender award).
• Candidates with Quantity Surveying background is advantageous.
• Strong understanding of procurement processes and budgeting.
• Team player, organized, detail-oriented, and able to work under tight deadlines.
• Proficient in Microsoft Office; experience with e-sourcing tools like Ariba, Acubuy, and SAP is a plus.
• Good verbal and written communication skills.

Duration: 12-month agency contract

Salary: Up to S$3,750 per month + 1-month completion bonus upon successful completion of the contract

Location: Changi Airport (100% on-site)

Working Hours:

• Monday to Thursday: 8:30 AM to 6:00 PM
• Friday: 8:30 AM to 5:30 PM

Responsibilities:

• Handle treasury-related administrative tasks, including opening and maintaining bank accounts and internet banking, requesting fixed deposit rates from banks, and preparing slides or email updates for cash portfolio management.
• Prepare reconciliations for carpark collections and refunds.
• Verify audited sales against reports, and follow up with customers to obtain missing reports.
• Manage various administrative duties such as uploading invoices for customers, scheduling meetings, booking meeting rooms, and performing ad hoc tasks as needed.

Requirements:

• Minimum qualifications: O Levels, A Levels, or Diploma.
• Background in Accountancy, Business, or Finance is advantageous.
• Proficient in Microsoft Office, particularly Excel and PowerPoint.
• Strong attention to detail and accuracy.
• Able to thrive in a fast-paced environment.
• Excellent communication and interpersonal skills.

Job Description:

• We are seeking a skilled Software Developer to join our dynamic team in Singapore. The successful candidate will be responsible for developing, testing, and maintaining software applications. You will collaborate with cross-functional teams to deliver high-quality solutions that meet business needs.

Key Responsibilities:

• Design, develop, and maintain software applications.
• Write clean, scalable, and efficient code.
• Conduct unit testing and debug software issues.
• Collaborate with teams to define and implement new features.
• Optimize applications for speed and scalability.
• Stay updated with emerging technologies and industry trends.

Requirements:

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Proficiency in programming languages such as Java, C#, Python, or JavaScript.
• Experience with front-end and back-end frameworks (e.g., React, Node.js, Spring Boot).
• Strong understanding of algorithms, data structures, and software design patterns.
• Familiarity with version control systems like Git
• Knowledge of databases (e.g., MySQL, PostgreSQL).
• Strong problem-solving and analytical skills.
• Good communication skills and team collaboration abilities.
• Previous work experience in a similar role is preferred.
• Ability to work in a fast-paced and Agile environment.

Employment Type: 1-year contract (renewable subject to work performance)

Salary: Up to S$5,500

Location: Serangoon North (onsite)

Key Responsibilities:

• Collaborate with internal stakeholders for tender and quotation updates.
• Liaise with Procurement and Contract Managers on requests.
• Renew maintenance contracts, overseeing the entire process from approval to award.
• Prepare letters of award and compile contract documentation.
• Coordinate contract commencement meetings with vendors.
• Conduct final account assessments before contract expiry.
• Manage and maintain records of maintenance contracts.
• Analyze contractor assessment results and coordinate vendor management with Facilities Managers.
• Assist with audits and reporting related to contracts and vendors.
• Perform administrative tasks as assigned and support team members.

Requirements:

• Diploma/Degree in Quantity Surveying or Facilities Management.
• Minimum 3 years of experience in contract management / procurement in building facilities/ services related.
• Experience in tender process (e.g. calling tender, tender evaluation, and tender award).
• Candidates with Quantity Surveying background is advantageous.
• Strong understanding of procurement processes and budgeting.
• Team player, organized, detail-oriented, and able to work under tight deadlines.
• Proficient in Microsoft Office; experience with e-sourcing tools like Ariba, Acubuy, and SAP is a plus.
• Good verbal and written communication skills.

Location: Changi Business Park

Job Description:

• We are seeking a highly motivated and experienced LCS Support Analyst to provide 24/7 rotational support for critical banking applications. The ideal candidate will have a strong foundation in incident and problem management, troubleshooting, and system performance optimization. You will be responsible for ensuring the reliability and performance of the production systems while adhering to service level agreements (SLAs).

Key Responsibilities:

• Provide 24/7 application support on a rotational shift basis (including weekends and public holidays).
• Handle incident and problem management, ensuring effective resolution of issues.
• Conduct health checks and monitor the production systems, ensuring that jobs are scheduled and SLAs are met.
• Troubleshoot and resolve performance and reliability issues across the software stack.
• Proactively identify and address system bottlenecks before they impact performance.
• Drive continuous system improvements, including job automation and performance optimization.
• Identify, diagnose, and resolve application bugs.
• Troubleshoot applications running on full stack environments, particularly in Java, Spring Boot, and Microservices.
• Provide support for banking and Anti-Money Laundering (AML) applications.
• Offer support for applications running in Windows and Unix environments.
• Write and debug SQL queries on SQL Server and Oracle databases.
• Work with Linux, Unix, and Windows environments and possess scripting skills.
• Utilize monitoring tools like Grafana (preferred).
• Learn and adapt to new technologies as required.
• Familiarity with GIT, Bitbucket, and Jenkins is a plus.
• Knowledge of Actimize and Hadoop is advantageous.

Requirements:

• Minimum 3-5 years of hands-on experience in production support or a similar role.
• Strong expertise in Unix/Linux environments.
• Solid SQL skills with the ability to write/debug SQL queries.
• Experience with application support for Java, Spring Boot, and Microservices (preferred).
• Familiarity with monitoring tools like Grafana is a plus.
• Experience in banking applications or Anti-Money Laundering (AML) systems is preferred.
• Ability to work in rotational shifts, including morning (6am-3pm), general (9am-6pm), afternoon (2pm-11pm), and night shifts (10pm-7am).
• Knowledge of Windows environments and scripting is a plus (training will be provided).
• Familiarity with GIT, Bitbucket, Jenkins, and Actimize/Hadoop is advantageous.
• Willingness to support during weekends, public holidays, and night shifts as part of the rotational schedule.

Note: The mandatory skills for this role are strong expertise in Unix and SQL. Candidates will be trained in Windows and other required technologies.

Key Responsibilities:

Information Gathering & Reporting:

• Compile and organize project-related information.
• Schedule and coordinate meetings with stakeholders and vendors.
• Prepare meeting agendas and document detailed minutes.
• Follow up on action items discussed in meetings.
• Prepare regular status updates for the Project Manager.

Document Management:

• Maintain and organize all project-related documentation, including minutes from vendor meetings.
• Ensure proper version control of key project files.
• Create and update project documentation as necessary.

Stakeholder Communication & Milestone Tracking:

• Serve as a liaison between the Project Manager and internal stakeholders
• Distribute project updates and communications effectively.
• Address and respond to routine project-related queries.
• Monitor project timelines, flagging potential delays to the Project Manager.
• Track milestone achievements and deliverables.
• Keep project management tools updated with the latest project progress.

Quality Control & Change Request Management:

• Assist with the coordination of quality assurance activities.
• Support the user acceptance testing (UAT) process.
• Collect and organize feedback from UAT sessions.
• Log and track change requests, assessing their impact.
• Communicate approved changes to relevant parties.

Vendor Coordination & Administrative Support:

• Assist in managing daily interactions with vendors.
• Track vendor deliverables and performance.
• Coordinate meetings and communications with vendors.
• Handle administrative tasks related to the project.
• Support the coordination of training sessions for internal teams.
• Assist in developing training materials in collaboration with the vendor.
• Facilitate the security onboarding of new vendor team members.
• Support post-implementation activities.

Requirements:

• A degree in Information Technology (IT), Computer Science, or a related field.
• At least two (2) years of experience in IT project management.
• Proficiency in Microsoft applications such as Word, Excel, and Outlook.
• Experience with project management tools such as Confluence and Jira is a plus.

Location: Chai Chee Road
Salary: Up to S$6,000

Overview:

• We are seeking an Operations Support Engineer to manage and support our IT operations. The role involves developing and scheduling batch jobs, managing cron jobs, and ensuring the smooth functioning of IT systems. The ideal candidate should have experience with .NET, SQL databases, and scripting for operational tasks.

Key Responsibilities:

• Conduct root cause analysis and handle analytical tasks.
• Maintain efficient system processes, ensuring adherence to regulatory standards.
• Communicate issues, updates, and key information to stakeholders and management.
• Monitor backend jobs to ensure stable operations.
• Collaborate with different departments, performing coordination and administrative duties.
• Write and understand basic SQL queries for operational purposes.

Requirements:

• Bachelor’s degree in IT, Computer Science, or a related field.
• 3-5 years of experience in IT operations or support.
• Proficient in .NET programming and SQL databases.
• Experience with cron job scripting and scheduling.
• Strong problem-solving skills and the ability to work independently.

We are seeking a motivated candidate with great communication skills and an understanding of the cybersecurity and network industry. This Presales role involves collaborating with the sales team to understand customer requirements, designing custom solutions, and offering technical expertise. You will play a crucial role in the sales process by helping potential customers understand how a product or service meets their specific needs, providing detailed product demonstrations and addressing technical queriers, ensuring clients see the full range of our offerings.

Your job will also include pitching the company’s products and services as suitable solutions, actively observe customer behavior and predict future needs for solution development. Ultimately, the role of the Presales Manager is to provide technical assistance to our sales team, drive revenue growth, and help build customer relationships that add value to the company.

The Role

To accomplish this goal, your typical responsibilities include:

▪ Assist the sales team in qualifying potential opportunities by providing technical and functional expertise

▪ Identify and understand the specific needs of the clients

▪ Generate new sales opportunities

▪ Engage with prospective customers to understand their technical requirements and business goals

▪ Conduct detailed needs assessments to identify the most suitable network solutions for each customer

▪ Work the sales team to create comprehensive proposals and respond to RFPs (Requests for Proposals) with accurate and compelling solutions

▪ Work closely with the sales team to develop account strategies and sales plans

▪ Deliver presentations and demonstrations to prospective and current clients

▪ Liaise with those developing products/services to gain an in-depth knowledge that you can relate to customers – and to let them in on user behaviour and/or any potential changes clients would like

▪ Design and develop tailored solutions that meet client requirements

▪ Prepare and present proposals and RFIs to clients

▪ Respond timely and accurately to technical and functional product or service queries to clients during the sales process to help clarify any doubts and explain the product’s advantages

▪ Work closely with the sales team and technical team to ensure coordination and smooth execution of sales processes

▪ Consider new markets or clients to contact, based on your knowledge of both the products or services and their uses

▪ Build and maintain strong customer relationships with potential clients throughout the presales process

▪ Train the sales team on the technical aspects of the product or service

▪ Stay up-to-date with product developments and industry trends to provide the most current information to potential clients and during customer interactions

▪ Participate in trade shows and conferences to promote the company’s solutions

Requirements:

▪ Bachelor’s Degree in Computer Science, Engineering, Information Technology, Business qualifications or a related field

▪ Proven 3 to 5 years of experience in presales, sales engineering, or technical consulting. Leadership experience is a plus

▪ Strong understanding of enterprise software and solutions.

▪ Ability to lead and mentor the presales team, ensuring they have the skills and knowledge required to support sales efforts effectively

▪ Clear, concise communication to explain complex technical solutions to both technical and non-technical stakeholders

▪ Proficiency in creating and delivering persuasive presentations tailored to different audiences

▪ Ability to understand and articulate complex technical concepts

▪ Ability to research and keep on top of industry developments

▪ Influencing and negotiation skills with the ability to influence decision-makers and guide prospects through the buying process by highlighting solution benefits

▪ Aptitude for time management and organisational skills to manage multiple client interactions and presentations simultaneously

▪ Solution-oriented analytical skills

▪ Customer-focused attitude with proactive approach to finding solutions that meet client needs while aligning with company offerings

▪ Ability to quickly understand client needs and pivot the strategy accordingly is crucial

▪ Well-versed with Excel and CRM software.

Location: Ubi

*Basic Salary up to $12,000 with commission component. *

Job Descriptions:

The Candidate must possess experience in providing Level 1 and Level 2 support for applications. Have demonstrated the ability to perform the following:

• Grant access rights for user accounts via requests raised in a ticketing system
• Assist with system testing and verifications following infrastructure changes and system patches.
• Liaise and follow up with external vendors on Level 2/3 support for troubleshooting issues/incidents and software development for change requests.
• Ensure all reported incident tickets and service requests meet the agreed Service Level Agreements (SLAs).
• Perform maintenance tasks and documentation reports in periodic and/or unplanned manners (ad-hoc requests).
• Prepare production deployment for bug fixes and system enhancements.
• Monitor schedule jobs / interfaces and follow up with remedy actions when necessary.
• Conduct housekeeping of system logs and project documents when necessary.
• Transcode files (e.g. media, document, etc.) for applications and servers.
• Ingest digital and media content (e.g. photographs/images, audio, etc.) into applications and servers.
• Perform other operational and administrative tasks as assigned by manager.

Job Requirements:

• The Candidate shall possess at least a Degree in Information Technology (IT), Computer Science or equivalent qualification.
• The Candidate must possess a minimum of FIVE (5) years’ professional experience in the IT or Infocomm industry. Good to have experience in the maintenance of web applications.
• The Candidate shall have a good command of English and effective communications skills

Interested candidates may apply to [email protected] with your detail CVs

Location: Bukit Gombak
Working Hours: Monday to Friday, 8:00 AM – 5:30 PM
Salary: S$2,800 - S$3,200

Job Overview:

• Responsible for executing financial and accounting operations, ensuring that all transactions are processed promptly and accurately in alignment with Service Level Agreements (SLAs) established with customers. Maintain accurate accounting records and ensure timely updates for all transactions.

Key Responsibilities:

• Process Accounts Payable (AP) and Accounts Receivable (AR) transactions in the accounting system efficiently and accurately.
• Monitor outstanding AR balances and manage the debt recovery process.
• Prepare bank reconciliation statements, as well as financial and management reports, for review by the Supervisor or Officer-in-Charge.
• Verify expenditure bills, financial records, and reports to ensure compliance with current procedures, guidelines, and accounting practices.
• Conduct briefings and training sessions for finance personnel on policies, procedures, and systems.
• Safeguard financial documents and maintain the confidentiality of customer financial information.
• Address customer queries regarding financial transactions and postings.

Requirements:

• Minimum ITE NITEC in Accounting or equivalent qualification.
• At least 1 year of experience in finance/accounting.
• Knowledge of SAP is an advantage.
• Team player with strong attention to detail, able to work independently, and possesses analytical skills.
• Strong communication and presentation skills.

Duration: 12-month agency contract

Salary: Up to S$3,750 per month + 1-month completion bonus upon successful completion of the contract

Location: Changi Airport (100% on-site)

Working Hours:

• Monday to Thursday: 8:30 AM to 6:00 PM
• Friday: 8:30 AM to 5:30 PM

Responsibilities:

• Handle treasury-related administrative tasks, including opening and maintaining bank accounts and internet banking, requesting fixed deposit rates from banks, and preparing slides or email updates for cash portfolio management.
• Prepare reconciliations for carpark collections and refunds.
• Verify audited sales against reports, and follow up with customers to obtain missing reports.
• Manage various administrative duties such as uploading invoices for customers, scheduling meetings, booking meeting rooms, and performing ad hoc tasks as needed.

Requirements:

• Minimum qualifications: O Levels, A Levels, or Diploma.
• Background in Accountancy, Business, or Finance is advantageous.
• Proficient in Microsoft Office, particularly Excel and PowerPoint.
• Strong attention to detail and accuracy.
• Able to thrive in a fast-paced environment.
• Excellent communication and interpersonal skills.

Employment Type: 6 months contract (renewable subject to work performance)

Location: Changi

Salary: up to S$3,500

Key Responsibilities:

• Drive customer engagement through campaigns and programs, including Rewards Catalogue, promotions, and exclusive events.
• Plan and execute events to increase footfall and sales, managing the entire process from planning to post-event analysis.
• Collaborate with internal teams and external partners to develop new offerings for the Rewards Catalogue.
• Support sales, marketing, and onboarding efforts for eVouchers and monetization strategies.
• Manage the EDM marketing calendar and performance marketing efforts in collaboration with agencies.
• Coordinate CRM EDM needs with business units and implement data-driven marketing initiatives to drive member footfall and spending.
• Handle digital engagement with members across EDM, SMS, website, in-app, social media, and other digital platforms.
• Set up and manage campaigns using CRM systems and campaign tools. Experience with platforms like Session M, Braze, and Adobe Experience Manager is a plus.
• Assist in marketing operations, business development, and growing loyalty programs, including campaign management, tenant marketing, onboarding, billing, and customer service.

Key Performance Indicators:

• Customer visits and engagement
• Spend per member
• Active member penetration
• Rewards Catalogue redemption rate
• Revenue generation

Requirements:

• Bachelor’s degree with 1-3 years of experience.
• Experience in CRM, EDM marketing, or digital marketing.
• Strong analytical skills and data-driven mindset.
• Self-motivated, innovative, and adaptable team player.
• Proficiency in MS Office, with experience in BI tools (e.g., Tableau, Power BI) and customer engagement platforms (e.g., Braze, Session M) preferred.

Working Days & Hours: 5 days, 8am-5:30pm
Salary: Up to S$3,500
Location: Bukit Gombak

Responsibilities:

• Lead, support, and evaluate the performance of the accounts payable team.
• Validate data and process various types of vendor invoices and employee reimbursements.
• Oversee daily department operations to ensure accuracy and timely completion.
• Maintain detailed and accurate financial records and client information.
• Compile, analyze, and present financial reports to management and stakeholders.
• Establish and drive the achievement of departmental goals.
• Build and maintain positive relationships with team members, clients, and vendors.
• Ensure compliance with company policies, procedures, and controls, ensuring accuracy and efficiency.
• Develop standardized processes to enhance internal efficiency, including creating templates for company-wide use.

Requirements:

• Diploma or Bachelor’s degree in accounting, finance, management, or a related field.
• Strong communication and interpersonal skills.
• Proficiency in MS Excel; experience with SAP is an advantage.
• Strong planning and problem-solving abilities.
• Prior supervisory experience is an asset.