· Providing impeccable guest service experiences to all dine-in guests

· Ensure guests are properly greeted upon their arrival

· Promptly address guests’ requests, like food allergy

· Actively listen to and resolve complaints

· Ensure special guests like disabled people, elderly and VIPs, receive personalized services

· Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns

· Promote and upsell our range of products to customers

· Manage guest relations team to ensure we comply with all standards and operating procedures

· Liaise with the guest experience team to provide an overall comfortable guest experience

· Analyze customer feedback from various channels and suggest ways to improve ratings and guests’ experience

· Establish friendly relationships with regular customers

· Document all resolved cases and most frequently asked questions in the internal database for tracking and improvement purposes

· Abide to Bacha Coffee’s policies and standards whenever addressing any customers’ feedback

Requirements:

· Proven work experience as a Guest Relations Manager or similar role

· Understanding of all best practices and relevant laws

· Great proficiency in English; knowledge of other languages is a plus

· Customer service drive with outstanding communication and active listening skills

· Excellent problem-solving and multitasking skills

· Leadership skills along with the ability to motivate a team into high performance

· Ability to work flexible hours

· Strong sense of responsibility and a professional presentation

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

As the Manager in the Office of Compliance, you will play a crucial role in safeguarding SingHealth's integrity and reputation by ensuring adherence to regulatory requirements and ethical standards. Working with the Head of department, you contribute to maintaining public trust in our healthcare system and fostering a forward-thinking compliance mindset.

Your job responsibilities include:

• Overseeing the operations of the SingHealth Cluster Office of Compliance, ensuring it provides expertise, monitoring, and offers critical oversight on compliance matters
• Developing and implementing Cluster Compliance programmes, projects and initiatives
• Driving strategic alignment through collaborations with Cluster and Institutional stakeholders and providing advisory services on compliance
• Collaborating with stakeholders to achieve risk management objectives
• Supporting SingHealth internal special reviews and committees to ensure thorough investigation, performing root cause analysis and improving governance of processes
• Using data analytics to perform continuous monitoring projects and compliance reviews for the Cluster
• Ensuring regular updates on cluster compliance to Senior Management and the Board

Requirements:

• Degree in any discipline with at least 8 - 10 years of working experience
• Professional qualification such as CIA/ CISA/ CA/ CRMA/ CFE is preferred
• Experience, knowledge and skills in the areas of audit, risk and compliance is preferred. Prior healthcare industry experience will be advantageous
• Experience in performing special reviews and forensic investigations is preferred
• Practical experience and working knowledge of risk assessment, internal controls, and adoption of data analytics is preferred
• Good leadership, interpersonal and communication skills, with the ability to influence, persuade and work with staff of all levels
• Team player with strong analytical and conceptual thinking ability

Exciting Opportunity: Join Our Dynamic Team as a Human Resources & Content Specialist!

Location: Potong Pasir / Chinatown | Work Hours: Monday – Friday, 10 AM – 7 PM | Salary: $4000 - $6000 + Attractive Benefits

We’re looking for an enthusiastic and creative individual to be an integral part of our vibrant team! If you have a passion for both Human Resources and Social Media, this is the perfect opportunity for you to grow and make a real impact in a thriving organization.

What You’ll Be Doing:

• Full-Cycle Recruitment: You’ll take charge of the entire recruitment process – from writing engaging job ads to conducting interviews and making selections that help build our dream team.
• Seamless Onboarding: Lead the way by ensuring new employees feel welcomed and equipped for success with smooth onboarding and integration processes.
• Supportive Employee Development: Assist with performance appraisals and offer guidance on benefits – helping employees grow and succeed at every stage of their journey with us.
• Training & Growth: Play a pivotal role in shaping the future of our team by managing training and development programs.
• Addressing Employee Concerns: Be a trusted point of contact for employees, handling complaints and grievances with professionalism and care.
• HR Administration: Assist with payroll, benefits administration, and keeping employee records organized and up to date.
• Creative Content Creation: Bring your creative flair to the table by producing compelling content for social media platforms (Facebook, Instagram, TikTok, LinkedIn, and more!). Work with the marketing team to plan and execute exciting content strategies, product launches, and promotional events.

Why Join Us?

• Inspiring Work Culture: We believe in a culture of openness, collaboration, and innovation where your voice matters and your ideas are valued.
• Learning & Growth: Whether it’s through professional development programs or exciting challenges, there’s always room to learn and grow with us.
• Attractive Benefits: Competitive salary package, comprehensive benefits, and a supportive work environment that promotes work-life balance.

What We’re Looking For:

• Education: Diploma in Human Resources, Business Administration, or a related field.
• Experience: Proven work experience in recruitment and HR roles. Experience in live stream content creation is a plus.
• Skills: Knowledge of office management systems and HR procedures, strong communication skills, and proficiency in social media platforms.

If you're passionate about both people and content, this role offers the perfect blend! You’ll not only contribute to a positive and dynamic work environment but also get the opportunity to explore your creativity by managing exciting social media content. It’s a role that’s both rewarding and fun, offering variety and endless opportunities to grow.

Responsibilities:

· Participate in external engagement efforts with industry stakeholders, unions, and government bodies to promote bipartite and tripartite relationships.

· Address labor disputes and participate in mediation processes.

· Stay updated on trends in maritime industry, industrial relations and employment laws.

· Collaborate with internal departments to align industrial relations strategies with the organisation’s broader objectives.

· Prepare reports, presentations, and communication materials related to external relations.

· Travel when necessary for overseas assignments.

· Other duties that the role may require.

Qualifications:

· Education: Minimum Diploma in any field

Knowledge and Skills:

· Strong understanding of Singapore’s employment laws and labor relations frameworks.

· Excellent interpersonal, negotiation, and conflict-resolution skills.

· Strong problem-solving skills, including the ability to collect and analyze relevant data.

· Strong communication and interpersonal skills.

· Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.

· Proficiency in MS Office and CRM systems.

· Adapt to working in a fast-paced environment.

Location: Singapore/ Chinatown/Outram Park

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to [email protected]

Our client, a well-established MNC is seeking for an Assistant Marketing Manager ( Luxury Lifestyle Retail ) - $ 6,000.00 + Attractive Bonuses / MNC / Central Area

Requirements

• Min a Degree in Marketing or Mass Communication or Business or relevant
• At least 4 to 5 years experience providing 360 Marketing function include Advertising and Promotions, Events, Digital Marketing, Social Media, Public Relations, CRM etc
• Experience in dealing with vendors, agencies and medias
• Comfortable to work in a fast pace environment
• Strong communication and writing skill
• Confident and perseverance.
• Independent and team player

Others

• Salary: $ 6,000.00 + ATTRACTIVE BONUSES
• Central area - walking distance from MRT station

Interested candidate can send in your resume (word format prefer) to [email protected]

We are seeking an experienced and dynamic Project Sales Manager (Cybersecurity) to join our team. In this role, you will be responsible for driving sales growth within the cybersecurity domain by managing the entire sales lifecycle, from lead generation to the successful closure of projects. You will leverage your deep understanding of cybersecurity technologies and trends to engage with potential clients, understand their needs, and deliver tailored solutions. The ideal candidate will have a proven track record in technical sales, strong project management skills, and a deep knowledge of cybersecurity solutions.

Key Responsibilities:
• Sales Leadership: Lead the sales strategy for cybersecurity solutions, identifying new business opportunities, generating leads, and nurturing relationships with key decision-makers in potential client organizations.
• Client Engagement: Collaborate with clients to understand their cybersecurity challenges and requirements. Offer tailored cybersecurity solutions that meet their business needs and security objectives.
• Project Management: Oversee the delivery of cybersecurity projects, ensuring projects are executed according to agreed timelines, budgets, and scope. Serve as the primary point of contact between clients and internal teams to ensure seamless communication and project success.
• Proposal and Solution Development: Develop compelling proposals, RFP responses, and presentations that align cybersecurity solutions with the client’s objectives. Work closely with technical teams to ensure accurate solution design and scope definition.
• Revenue Generation: Meet and exceed sales targets through a mix of direct sales and project-based engagements.

Qualifications & Skills:
• Experience: Minimum of 3 years in sales, with at least 2 years of experience in cybersecurity or a related technical field. Experience in selling complex IT or security solutions is strongly preferred.
• Cybersecurity Knowledge: Strong understanding of cybersecurity technologies, frameworks, and best practices (e.g., firewall, endpoint security, cloud security, vulnerability management, risk assessment, etc.).
• Sales Skills: Proven track record of achieving sales targets, driving new business, and managing long sales cycles in a technical environment.
• Project Management: Experience managing projects from inception to completion, including timeline management, client communications, and delivering solutions on time and within budget.
• Certifications (Optional but Preferred): CISSP, CISM, CompTIA Security+, or other relevant cybersecurity certifications.
• Education: Bachelor’s degree in Business, Information Technology, Cybersecurity, or a related field.

About Maven Potter

Maven Potter is an integrated communication outfit. We provide strategic counsel and advisory to homegrown and multi-national brands.

Find out more about us at www.mavenpotter.com.

Overview

As the Strategic Communication Associate, you are responsible for developing compelling content to achieve different communication and marketing objectives. You will also be managing client’s projects and the agency’s relationship with the clients.

Your work covers three broad areas:

1. Content development and campaign management

2. Project management

3. Account management

Responsibilities

1) Content Development and Campaign Management

· Write, edit and proofread different content types such as social media posts and feature stories

· Develop content and campaign concepts

· Manage development of campaign deliverables

· Monitor and evaluate campaign performance

2) Project Management

· Oversee implementation of project plan

· Plan and manage project/campaign schedule to ensure timely and effective completion of deliverables

· Identify relevant resource options and manage vendors or partners

· Manage project administration, budget and expenses

· Prepare report in relations to development and performance of assigned projects

3) Account Management

· Foster productive and effective client liaison, communication, and relationship management

· Establish and ensure clear and efficient account management processes between all concerned parties (eg: creative and production teams, third-party vendors, client’s organisation)

Requirements & Expectations

• Diploma or degree in communication, journalism, public relations or related field
• Good writing and communication skill is a must
• Knowledge of digital marketing and/or social media management
• Adept at using Microsoft Word, Powerpoint and Canva
• Meticulous multi-tasker and a dynamic team-player with leadership quality
• Able to work under tight deadlines
• Candidates with at least two years of prior experience working in an agency are preferred

Please include your resume and portfolio in your application.

Job Description & Requirements

• Handle full set of accounts including Group P&L

• Responsibilities for companies’ funds on all bank accounts

• Assist in daily accounting functions duties including month-end closing

• Prepare monthly financial reports and financial analysis

• Carry out planning, budgeting and forecasting for the business lines

• Analysis variance and deviation from budget

• Perform audit for Subcon invoices

• Follow up payment from customers

• Dailly bookkeeping

• Liaise with auditors and tax representatives on audit and tax issues

• Manage company cash flow and proactively monitor credit regularly

• Ensure that the monthly accounts periodic management reports are prepared accurately and submitted on a timely basis

• Review and approve of payments

• Supervise and provide guidance to accounting staff on all accounting related matter

• Review and recommend areas where processes and procedures could be further improved for greater efficiency and strengthen internal controls

• Any ad-hoc duties as assigned

Requirements

• Bachelor/Diploma in Accountancy / Finance or other related fields

• Possess at least 5 years of relevant experience

• Good team player, able to work independently

• Meticulous, organized and proactive

• Comfortable working in a hands-on environment and contribute to all areas

• Self-drive, able to work under pressure and tight deadlines

• Proficient in Microsoft Office and accounting software

• Full set account working experience is required

Key Responsibilities:

SALES MANAGEMENT

· To achieve and exceed both hard and soft targets as set out by the Company as well as its Suppliers and Brand Owners.

· To network, develop and firmly establish the various channels necessary to reach targeted segments

BRAND MANAGEMENT

· To establish a brand strategy for the overall branding of the Company’s brands, ensuring healthy sales performance of each brand that will eventually achieve the Company’s sales target and objectives whilst supporting positive business growth.

· To manage marketing communication, communicating brand’s messaging and value propositions to customers and media

· To plan and execute public relations activities to get media write-ups on Company’s brands and products.

· To create a strong brand image and to increase the product’s perceived value to the customer and thereby increase brand equity.

· Conduct market research and analysis required for decision support relating to target markets and competitive positioning.

· Ensure execution of marketing programs is according to the guiding principles of the brand strategy.

MARKETING MANAGEMENT

· Planning of marketing calendar and media plan and responsible for developing and implementing marketing strategies and organise events and functions to achieve Company’s sales targets.

· Identify potential third party for synergistic tie-ups that would enhance brand positioning of the Company.

· Prepare and execute all marketing proposals and post-event evaluation, to evaluate effectiveness of activities.

· To create premiums to help increase demand for Company’s brand and/or products.

· Develop CRM initiatives for key launches and explore opportunities to reach out to new customers through the use of third-party databases.

· Enhance service offering through regular competitive analysis, market intelligence, market research, value-positioning and customer feedback.

· To plan and coordinate with Graphic Designer to produce communication collaterals on Company’s brand and products such as brochures, POP, display merchandising.

· Prepare sell-in letters for promotional activities and review all purchase orders of module stock propose.

· Provide statistical data input for annual store presentation kit and budgeting process.

· Liaising with media with regards to Advertisement and Publications issues

· Monitoring and compiling monthly competitor activities.

COST MANAGEMENT

· Provide monthly/quarterly/yearly reporting to Principals.

· Analysis of reports and variances and preparation of annual sales budget and forecasts.

· Administer, review and control brand’s A&P expenses including monitoring its Net Operating Profit.

· Managing inventory to minimize excess and obsolescence risks.

· Develop promotional master plan and ensure timely procurement of promotional reserves.

· Responsible for planning and logistics of gifts, samples, and testers to retail stores accordingly to promotional usage.

FORECASTING & PRICING

· To work closely with Regional Brand Manager and Sales/Marketing Manager to forecast inventory needs based on sales trends and marketing programs.

· Provide comparative sell-thru study for new product forecasting.

· Recommend and suggest pricing of new products and analyse competitor’s pricing and action as well as planning for counter action where necessary.

PROMOTERS MANAGEMENT

· To oversee the management done by Sales Personnel

· To ensure proper management of Promoter’s duty and shift roster.

· To ensure a consistently high standard & image projected by the Promoters at all times.

TRAINING

· To oversee the management done by Sales Personnel.

· To ensure proper conduct and organize monthly product knowledge and soft skills training for all promoters.

· To develop a training curriculum to ensure operational readiness.

· To ensure all training materials and quality training programs using different methodologies and environments are in place to ensure successful transfer of the necessary skills and knowledge and meet learning objectives.

· To package best practices in learning programs.

· To analyse the effectiveness of training through feedback and evaluation from call monitoring, thereafter determine appropriate actions are taken to ensure standards are kept.

· To ensure clear and consistent communication on all matters pertaining to training and operational matters.

· Responsible for assessing and developing promoter’s capabilities to meet the Company’s sales goals and objectives.

OTHERS

· To undertake additional tasks and responsibilities as may be required of the role and as and when necessary in order to achieve the Company’s objectives.

· Numerically savvy, creative, able to spot trends and innovations with sound business acumen

Requirements:

· Degree/Diploma in Business Administration (specializing in Marketing, Business Development or equivalent), or Degree/Diploma in Marketing and have at least 2 years of proven track record in brand marketing.

· The ideal candidate should come from the beauty sector handling famous international brands. He/she must be self-motivated; energetic; independent with good interpersonal and communication skills; results-oriented; meticulous with strong analytical skills; responsible; organizational; and lastly, savvy at multi-tasking and possesses good follow-through skillsets.

· Strong leadership and presentation skills with good knowledge of Microsoft Office software with respect to preparation of financial projection, budgeting, presentation slides and marketing collaterals.

· Work independently with minimum supervision

· Proficient in English (Verbal & Written)

Note: We regret that only shortlisted candidates shall be contacted.

We are looking for a hands-on Strategic Training and Development Manager to join our team to manage and support employee growth and development in the Foundation. The idea candidate will have experience in fast-paced, dynamic environment and can help scale/ manage the transformation in the area of Training and Organization Development.

Responsibilities:

• Conduct employee onboarding and orientation programmes.
• Work with HOD to indentify gaps in skills and competencies across the Foundation.
• Provide expertise in planning and executing Training Programmes within the Foundation.
• Collaborate with other HR team members and external partners on HR projects and initiatives.
• Review existing training program offerings; suggest enhancements to improve user learning engagement and knowledge acquisition.
• Source and recommend appropriate programs to meet the changing needs of the Foundation.
• Monitor the utilization of training budget, leverage on available training grants and funding that is available for the Foundation to drive engagement and appropriate spending.
• Review and update in-house HRIS on all Training programmes and executing e-learning programmes.

You may be a good fit for our team if you have:-

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• 8-10 years of experience in Organization and Training.
• Experience in a Community Care, social service and Non Profit Organization is be a Plus.
• Knowledge of HR best practices and trends in the area of Training and Development.
• Demonstated past success in planning and executing e-learning Programmes.
• Experience in Organization Development Transformation projects.
• Proficiency in MS Office and HR software, such as Frontier, recruiterpal.
• Excellent interpersonal and communication skills, both verbal and written.
• Ability to work independently and collaboratively, and handle multiple tasks and deadlines.
• Strong analytical and problem-solving skills, and attention to detail.
• High level of professionalism, integrity, and confidentiality.

Seeking for an experienced and dynamic Product Manager to lead product implementation and operations for one of our core corporate functions.

Key Responsibilities:

• Lead product strategy, development and execution for the core corporate functions
• Develop, formalize and drive the execution of product roadmaps focusing on long-term sustainability and WOG reusability
• Work closely with business user groups to gather, analyze and harmonize business requirements
• Work closely with development teams to translate requirements into actionable product features
• Proactively identify and resolve product-related challenges
• Drive continuous product enhancement to ensure operational relevance
• Manage stakeholder expectations and facilitate cross-functional communication
• Oversee day-to-day product operations and drive performance improvements
• Conduct product training to core business users and end users
• Proactively track and provide timely progress updates and management reporting

The successful candidate shall be a proactive self-starter, comfortable with hands-on involvement in driving product roadmaps and day 2 operational needs, and capable of strategic thinking for long-term product success to align with evolving corporate requirements.

Requirements:

• At least 5 years of proven experience in product management and operational roles, preferably in corporate or enterprise solutions
• Demonstrated ability to lead and motivate teams in a complex, multi-stakeholder environment. Fostering good teamwork
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills, with the ability to influence at all levels
• Versatile with the capacity to work effectively amidst ambiguity
• Quick learner with the ability to rapidly comprehend and synthesise complex information
• Strong project management skills and attention to detail
• Experience in requirements gathering, user story creation, and product backlog management
• Familiarity with Agile methodologies and product development lifecycles

You will be part of the data science research team reporting to the Project Lead. Your responsibilities include managing research projects, facilitating all required documentation and financial records for project activities, and tracking progress to ensure both short-term and long-term goals are met. You will conduct interim project reviews and measure project performance. Additionally, you will assist the Project Lead in managing, guiding, supervising and reviewing the performance of the project team members.

Job Requirements:

· Bachelor’s or Master’s Degree in Bioinformatics, Biomedical Science, Health Science, Computer Science/Engineering or its equivalent with advance proficiency in Project Management. PMP certification is preferred.

· At least 3-5 years’ relevant work experience in data science/ analytics/ research and healthcare. Prior work experience in implementing national-level programme and cardiovascular medicine setting would be an advantage.

· Proficient in Microsoft Office applications and data management, with experience in relational databases in healthcare settings.

· Proficiency in risk management and performance measurement tools

· Strong interpersonal skills. Past experience in supervising junior staff would be an advantage.

· Excellent written and oral communication skills. Ability to translate complex technical concepts in simple layman’s terms.

Role:

• Provide Pre-Sales Technical Solutions / Consultancy and Delivery on managed services (including WAN, SDWAN, routers, switches, Wifi, Security and Cloud) for Managed Services customers and ensure high levels of customer satisfaction.
• Work with Partners (Principals, System Integrators and Distributors) to deliver end-to-end solutions for corporate customers and negotiate project specific discounts.
• Develop the technical design and architecture to achieve resilient and cost-effective ICT solutions (incl. IoT, 5G and Cyber).
• Communicate strengths of the proposals to customers.
• Generate Bill of Material for the solution.
• Work with stakeholders (e.g. presales managers and operations) and partners to ensure that all aspects of the solution are supportable and relevant costings are included in proposals to customers and that costs are optimized to maximize competitiveness.
• Ensure an optimized architecture footprint for future expansion, from an IT and operational perspective, and integrated with communication network.
• To ensure high quality ICT documentation (e.g. Statement of Works, customization records, etc.) are created for all proposals.
• To prepare win / loss analysis for proposals / bids / tenders submitted to facilitate continuous improvement of networks designed.
• Deploy, manage and support networking services in LAN, WAN and Internet network infrastructure.
• Provide highly skilled technical assistance in completing network deployment and migrations.
• Create supporting documentation for the Network Infrastructure.
• Support and install Cisco equipment remotely with the assistance of onsite engineers.

Requirement:

• Preferably a degree in Telecommunications/ Electrical/ Electronics/Computer Science or equivalent qualifications with at least 5 years of working experience on security and managed services.
• At least 5 years of working experience with Telcom / WAN services including SDWAN, Cloud Connects, MPLS, Private Lines and Internet.
• Strong routing and switching knowledge.
• Relevant and expert level industry certification and extensive experience in an ICT Pre-Sales Solutions Architect role supporting Telco services including MPLS, Internet, Hybrid, Metro, SDWAN, IOT, WAN acceleration, Security and related services.
• Preferable to have CISSP and Cisco CCNP certifications.
• Experience with Cisco/ Juniper/Palo Alto / FireEye security products, Cisco / Ruckus Wireless and Riverbed Steelhead.
• Experienced in multi-level selling and comfortable in influencing CxOs, Contact Center Managers, Telecom Managers, IT Managers, etc
• Highly motivated and willing to learn new technologies and should be able to work under pressure.
• Good interpersonal, presentation, writing and communication skill.
• Flexible to work in different time zone.

• Degree holder in any fields
• Achieve individual sales target and contribute to the store sales target.
• To provide outstanding customer service
• To handle customer’s enquiries and feedbacks
• To perform cashiering, housekeeping duties, display arrangements
• Perform store operation related activities.
• Always maintain the best retail outlet conditions. E.g., cleanliness, safety, security etc.
• Assist Manager with the daily operation.
• Improve Company's operation system together with the management.
• Other duties may also be assigned depending on operation’s needs.

RESPONSIBILITIES

• Management of fast-paced and/or complex projects undertaken by ITS Science & Medical in Singapore or regional areas.
• Responsible for project management of infrastructure services supplied/offered by the Company that include, but not limited to hospital infrastructure, animal facilities, laboratory furniture, industrial, schools and other systems.
• Manage ACMV, HVAC system laboratory projects to completion in both Singapore and/or international standard, adhering to quality assurance policies and meeting performance standards
• Liaise with all stakeholders including facility management, architects, M&E consultants on engineering design and user specification, ensuring compliance
• Part-take in project tendering meetings and provide technical advice to tender team
• Prepare and manage project schedule and monitor project activities by project team to ensure compliance to activity execution timeline
• Provide technical support to Support sales team from time to time.
• Ensure Workplace Safety and Health is implemented at site.

REQUIREMENTS

• Diploma/Bachelor’s Degree in Mechanical Engineering or related Engineering disciplines.
• Experience in ACMV is preferred.
• Preferably with 3-5 years of relevant work experience handling construction projects (designing & management)
• Valid Class 3 driving license and personal vehicle will be an added advantage.
• Team player with a great can-do attitude.
• Outgoing personality.

BENEFITS

• Attractive remuneration package
• Career development opportunities

Responsibilities:

• Oversee and manage the Information Technology department, ensuring the effective execution of all IT-related functions and operations, including network security, user access and server/database backups.
• Ensure that IT applications, systems, and infrastructure align with the organization's business objectives and strategic goals.
• Provide leadership and guidance for IT projects, ensuring they are planned, executed, and delivered on time, within budget, and meet all required functionalities and specifications.
• Collaborate with other departments to identify technology needs and opportunities for improvement, ensuring that IT solutions support and enhance overall business performance.
• Stay updated with the latest industry trends, technologies, and best practices, and incorporate them into the organization's IT strategy and operations.
• Ensure compliance with relevant regulations, policies, and standards in all IT activities and initiatives.
• Establish strong relationships with external vendors, service providers, and stakeholders to ensure reliable and efficient IT services and support.
• Provide support for projects, including proposals, testing and documentation.
• Participate in tender preparation, including documentation and site surveys.
• Develop IT policies and participate in ISO audits.
• Develop, implement and maintain software applications for in-house projects.

Experience and Qualifications:

• Degree (Business IT, Information Systems Management, Computer Science or other similar disciplines is an advantage)
• 8-10 years of relevant IT experience either in application and/or infrastructure, including managerial role experience
• Windows Server 2019/2022 Server administration, including AD, DNS, Web Server management, and clustering.
• Network administration includes VLAN technology and the setup and configuration of switches (Cisco, Aruba, Dell, and others).
• FortiGate Firewall administration, including VPN setup, Web, and IP filtering.
• C# .Net development includes technologies such as MVC, microservices, and Git.
• MSSQL Server 2019/2022 Database administration.
• Knowledgeable on ISO27k certification.
• Good analytical and problem-solving skills
• Excellent written and oral communication skills in English
• Pro-active and a good team player

Work Environment:

• The IT Manager typically works in an office environment but may need to travel to other external sites.
• The role may require working outside regular business hours to address critical issues or implement system upgrades.

ROLE SUMMARY

1. Work with senior management on the planning and execution of strategies to drive innovation, technical and service excellence
2. Liaise and coordinate regular updates across business units, corporate service units and external agencies on all township, property and facility management related matters

RESPONSIBILITIES

1) Development of Strategies

• Assist in the development, and execution of Township and CoE strategies
• Assist to establish strategic priorities and convert them to quantitative and actionable plans
• Assist to define and track relevant KPIs to deliver the plans

2) Stakeholder Management

• Promote the Company’s service values (Professionalism, Integrity and Care), high performance, continuous improvement, and commitment to quality across EM Group of Companies
• Work with clients, external agencies, internal business units and corporate services units to align and execute strategic goals and plans

3) Research & Analytics

• Research and identify emerging issues and challenges related to township, property & facility management.
• Liaise and coordinate with Subject Matter Experts, Institute of Higher Learnings and other agencies to develop capabilities, identify projects, and innovations to address the issues and challenges

4) Other Duties

• Perform other duties, assignments and projects as assigned by Senior Management

JOB SPECIFICATIONS

1) Qualification

• Bachelor’s Degree or equivalent tertiary or professional qualifications in general / business management / facilities management / engineering

2) Experience

• Minimum 5 years of relevant experience

3) Communication Skills

• Candidate must demonstrate exceptional communication skills that will ensure clear conveyance of the business’s messages and a positive portrayal of the business in general, to Senior Management Team and key stakeholders
• Possess an ability to communicate complex and technical messages in simple terms that different audiences can relate to

4) Research/Analytical Skills

• Possess strong research analytical, problem solving and good writing skills

5) Interpersonal/Networking Skills

• Possess excellent interpersonal skills in his/her interactions with internal and external stakeholders
• A great problem solver, exceptional negotiation skills, being proactive and going beyond the call of duty, being an eager learner, willing to learn new market trends and to learn from others

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

You will be responsible for planning and developing healthcare infrastructure facilities and managing various projects from proposal to completion. You will develop master plans and budget proposals, be involved in conceptual planning and conduct feasibility studies. You will also be required to handle design development, tender preparation and evaluation, and construction management.

Job Requirements

• Masters in Architecture with at least 5 years’ of relevant experience or Bachelor Degree in Architecture / Architectural Technology or Bachelor of Arts in Interior Design, Quantity Surveying or Estate with minimum 6 years of relevant experience in healthcare infrastructure facilities planning and development
• Extensive experience in designing hospitality facilities that involve extensive workflow and stringent environmental requirements is advantageous
• Knowledge in Building Regulations, Environment Health Safety and Workplace Safety Health requirements pertaining to infrastructure facilities development
• Team player with excellent project management, supervisory, interpersonal and communication skills
• An independent self-starter who is proactive, adaptable and works well under pressure.
• Proficient in AutoCAD drafting

We are looking for a Manager with sufficient professional experience and stature to fulfill a specialist role that can contribute to the development of the clinical trial program within National Cancer Centre Singapore. The role will mainly assist our Clinical Trials Office to review and finalize contracts related to clinical trials for the Division of Clinical Trials & Epidemiological Sciences (CTE).

Main Duties:

• Assist to review clinical trial contracts and work closely with the SingHealth Legal Department to negotiate agreement terms with commercial sponsors, CROs, academic institutions or international trial groups.
• Assist in checking hard copy contract documents and obtaining signatures from the NCCS’s signatories.
• Keep track of agreement timelines and chase for replies if a party has not replied for the past two weeks.
• Supervise and provide advice to the executives of the Feasibility Team in NDA negotiation and to act as back-up for such review and negotiation during manpower shortage.
• Assist in approving online payments in APIMS, training applications in People’s Connexion and any other online applications assigned.
• Help to oversee financial and insurance reporting to CTCC as well as annual NMRC reporting.
• Assist in submission and updating of the clinicaltrials.gov, check and approve archiving costs and payment to archiving company and MRO.
• File and maintain executed contracts and ensure these are stored securely to maintain confidentiality and prevent loss or damage.
• Perform any other duties assigned by the supervisors or the Clinical Trials Office higher management staff

Main Requirements:

• A recognised degree, with at least 6 to 8 years of relevant experience in negotiating clinical trial contacts or research study contracts as well as experience in staff supervision.
• Preference for individuals with good knowledge of clinical trial conduct procedures.
• Well versed in relevant laws and regulations applicable to trial conduct including HBRA, Health Products and Medicines Act, Health Product (Clinical Trial) Regulation, PDPA and ICH GCP.
• Strong communication and writing skills, good command of language, good people skills and strong ability to be a good team player.
• Strong leadership and management skills.
• Meticulous, sharp and driven

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

The Senior Marketing Executive / Assistant Manager supports the Marketing and Communications team by coordinating and executing luxury lifestyle & F&B retail marketing, PR activations, social media content creation and campaigns with the objective of driving sales while maintaining the brand’s luxury marketing position. This role requires an understanding of retail and digital marketing; public relations; social media management; programmatic & social advertising; and SEO.

Primary Relationships

The position reports to Marketing Manager.

Within the organisation, this position has primary working relationships with the Marketing, PR, Social Media, Operations and Warehouse teams, as well as staff with similar positions within subsidiaries and franchises.

Outside the organisation, the position coordinates primarily with service providers such as marketing, PR and media agencies; as well as within strategic partners marketing teams such as other luxury brands, malls airlines, banks etc.

Responsibilities

• Coordinate with Marketing Manager on an annual marketing calendar and translate this vision into a coherent strategy which can be implemented in the local market as well as overseas markets.
• Implement and execute marketing campaigns that will enhance the brand’s image and positioning within the marketplace and the general public.
• Collaborate with relevant team to create comprehensive digital marketing strategies aligned with business goals. Identify target audiences, select appropriate digital channels, and develop tactics to reach and engage them effectively.
• Plan, execute and monitor marketing campaigns across various channels, including search engines, social media advertising, email marketing and content marketing. Optimise campaigns based on performance metrics and insights.
• Monitoring and analysing the performance of marketing campaigns, including data collection, report preparation and identifying opportunities for improvement.
• Assist in the development and execution of creative marketing plans that is aligned with the corporate strategy and brand image.
• Copywrite, edit and proof-read marketing materials in both English and/or Mandarin.
• Assist to respond in a timely manner to partnership and collaboration requests in order to drive both revenue and brand awareness through tie-ups, collaborations, product placements, sponsorships, events, etc. This includes outreach, contract execution and seeing through deliverables.
• Manage relationships with mall management team to work towards having more visibility for the brand through branding and advertising opportunities, act as the brand’s representative and point-of-contact and implement marketing campaigns to enhance brand’s image and positioning.
  • Branding and advertising opportunities can include negotiations for complimentary physical and digital advertisement spaces/ directional signages/ visual merchandising units/social media features or even through selected events.
• Assist to strategise and respond to marketing initiatives and campaigns requested by landlords, franchisees and subsidiaries around the world.
• Coordinate production of branded materials and ensure consistent articulation of the brand’s desired luxury image and positioning across the brand’s advertising, print and electronic materials through marketing assets and strategic placement within vicinity of brand presence through the use of way-finders, lightboxes, posters, landlord’s website etc.
• Stay updated on industry trends, customer behaviour, and competitor activities. Analyse market data to identify opportunities and provide recommendations for improving marketing strategies.

Requirements

• Preferred degree in marketing, business management or related.
• At least 3-4 years of experience in a similar role, previous experience in the luxury retail industry would be a plus.
• Written and spoken native fluency in English and Mandarin; additional language(s) are a plus.
• Proficient but not limited to MS Office, Meta & Google business management platforms, Knowledge of Google AdWords, social media management platforms, e-mail marketing and etc.
• Familiarity with social media (management tools, software and knowledge of social media tracking) is advisable.
• Detail oriented, organized resourceful and agile with an ability to adapt and problem solve.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

DPL Premium Automobiles is the official Singapore distributor for Deepal, an electric vehicle (EV) brand from China. We are looking for a Sales Manager, who has a passionate and driven personality and is prepared to lead and manage the sales team to achieve sales targets and revenue.

Sales

• Be responsible for developing and planning of sales strategies as well as providing direction and control of sales activities to ensure continuous growth for the Company.
• Prepare sales forecast and review sales strategies and activities to achieve the company’s sales revenue and competitive advantage.
• Establish and develop business plans and direct operations to meet annual sales and profitability objectives.
• Manage sales department operational, administrative needs and also budgeting, system requirements and staffing needs for areas including sales, reception, valet, and new car delivery teams.
• Determine training needs for sales, reception, valet and new car delivery teams.
• Conceptualise, execute and evaluate sales action plans and campaigns.
• Ensure retail space is properly represented with adequate display and demonstration models.
• Constantly audit and modify, where necessary, existing work flow, processes and customer journey to deliver greater effectiveness and efficiency.
• Provide good leadership, guidance and counselling to working teams to meet customers and job requirements and additionally for the sales team to achieve their individual sales quota requirements.
• Maintain high levels of customer satisfaction and ensure targets as set by the principal are achieved.
• Ensure consistent and accurate input and update of data by the sales team into our prospect management system.
• Ensure all planning, activities, tracking and reporting is carried out in an accurate and timely manner.
• Look into and address customer complaints and issues for sales department related cases.
• Be responsible for growth in corporate sales business which includes business-to-business sales, diplomatic sales, fleet sales, corporate programs and government tenders.
• Display multi-faceted skills, including sales force management, account management and needs analysis of the existing portfolio of corporate customers.

Product

• Support sales with product, pricing and inventory related matters.
• Responsible for product competitiveness, product pricing, specifications and homologations.
• Handle order processing, monitor shipments and manage inventory.
• Logistical support of vehicles required for events / trainings.
• Perform other duties as and when assigned.

Requirements

• Minimum Degree or equivalent.
• Preferably at least 2 to 3 years’ experience as managerial staff in similar industry.
• Good business acumen with excellent problems solving skills.
• Proven track record with strong negotiation, interpersonal, leadership and relationship building skills.
• Positive working attitude, organised, independent, resourceful and with high level of commitment and drive.

Job Description & Requirements

E-commerce retail is a type of retail that involves buying and selling goods and services online. It's different from traditional retail, which is the sale of goods in physical stores, because e-commerce transactions take place digitally.

E-commerce retail can take place on online marketplaces r on proprietary e-commerce platforms.

Specializes in online sales strategies and the day-to-day operations of a business's online store. They plan, coordinate, and execute e-commerce activities to drive online sales and enhance the customer shopping experience. This role often requires a combination of technical and marketing skills, familiarity with e-commerce platforms, digital marketing, data analysis, and understanding of the online retail market.

Roles and Responsibilities

• Write and edit product content that will be published on e-Commerce websites/portals.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Work closely with different teams (product management, graphics, sales) to provide updated content that will be shared across e-Commerce platforms.
• Provide support in other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
• Be a subject matter expert to assigned product categories.
• Identify SEO best practices regarding inventory, pre-orders, and pricing policies.
• Monitor changes in product sales by using web analytics and Excel spreadsheets (pivot tables, vlookups, etc) to stay organized.
• Ability to multitask and meet deadlines while maintaining attention to detail.

Requirements

• Minimum of 4+ years experience in a fast-paced, e-Commerce business.
• Hands-on experience in managing and maintaining e-Commerce websites/portals.
• Knowledgeable of the e-Commerce space that includes marketing strategies, various leading e-Commerce website builders (e.g. Shopify, Elementor), product development, competitive strategies, consumer research, industry trends and usability best practices.
• Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions.
• Familiarity with web design and a keen eye to detail.
• Excellent communication and collaboration skills.
• Analytical and multitasking skills.
• All races welcome