Job Description:
· Develop and service new customer base
· Build and maintain long term business relationship with new customers
· Design and implement a sales plan that expands and develops company’s customer base and ensure its strong presence
· Work closely with operations and production department to deliver optimal solution to the client’s interests.
· Find creative/ innovative ways to address business and customer needs
· Conduct negotiations on delivery, payment and other necessary conditions with the clients
· Involve in company’s marketing efforts
· Handle tough or complex customer issues by analysing said problem and suggest effective solutions in addressing customer complains/feedback
· Review and suggest improvements on sales policies and procedures for sales department and its subsequent implementation
· Assist to resolve sales operational problems and make recommendation on operational matters
· Bimonthly reporting of sales development, sales volume, and invoicing, gross margin and forecast figures.
· Provide business development and strategic insight on market segments
· Analyse customer data to obtain results useful in making key business decisions
· Gather competitor intelligence and take appropriate market actions in consultation with management.
Requirements:
· Diploma or degree in any field
· Minimally 5 years of sales management experience in logistics industry
· Strong business sense
· Self-motivated, independent and able to work in dynamic environment
· Exceptional interpersonal, communication skills
· Able to work independently and in a team
· Able to work with short notice