Role Overview

The Program Coorindator is responsible for overseeing and driving delivery of technology, data solutions, and associated support services across a portfolio of customer account(s). The Program Coorindator is a leadership position within our Work Dynamics Technology Group and is aligned to our global Integrated Delivery Management (IDM) function. This role serves as the delivery excellence link between the customer, JLL Technologies, and JLL’s Work Dynamics (WD) business stakeholders.

The Program Coorindator optimizes technology outcomes for our customers and helps grow JLL’s direct technology and Work Dynamics businesses by: (i) orchestrating delivery efforts across all technologies in play on an account, (ii) leveraging the full capabilities of our global delivery execution teams, (iii) coordinating all technology delivery engagements across the full account life cycle, and (iv) leading in optimizing end-to-end facility management (FM) processes by leveraging technology.

The Program Coorindator realizes success by commanding multiple delivery engagement types, across a diverse ecosystem of technology solutions, in a complex global enterprise environment. The Program Coorindator exercises strong business and financial acumen as well as leveraging strong internal and external interpersonal relationships to achieve desired objectives. Ultimately, the Program Coorindator enables our customers and JLL’s business to drive successful real estate business and technology outcomes through the holistic and effective delivery, use, and support of technology and data.

Job Description

Role Overview

The Program Coorindator is responsible for overseeing and driving delivery of technology, data solutions, and associated support services across a portfolio of customer account(s). The Program Coorindator is a leadership position within our Work Dynamics Technology Group and is aligned to our global Integrated Delivery Management (IDM) function. This role serves as the delivery excellence link between the customer, JLL Technologies, and JLL’s Work Dynamics (WD) business stakeholders.

The Program Coorindator optimizes technology outcomes for our customers and helps grow JLL’s direct technology and Work Dynamics businesses by: (i) orchestrating delivery efforts across all technologies in play on an account, (ii) leveraging the full capabilities of our global delivery execution teams, (iii) coordinating all technology delivery engagements across the full account life cycle, and (iv) leading in optimizing end-to-end facility management (FM) processes by leveraging technology.

The Program Coorindator realizes success by commanding multiple delivery engagement types, across a diverse ecosystem of technology solutions, in a complex global enterprise environment. The Program Coorindator exercises strong business and financial acumen as well as leveraging strong internal and external interpersonal relationships to achieve desired objectives. Ultimately, the Program Coorindator enables our customers and JLL’s business to drive successful real estate business and technology outcomes through the holistic and effective delivery, use, and support of technology and data.

Role Responsibilities

• Manages overall service delivery and business success across the portfolio of Client account
• Accountable for overall technology delivery success by orchestrating delivery efforts across all technologies in play on assigned accounts, ensuring delivery performance is aligned with the contractual scope of services and service level agreements
• Accountable for resource management processes including resource forecasting, supply and demand management, commissioning and de-commissioning resources, and managing resource assignments
• Oversees performance of assigned direct and indirect technology resources to ensure that teams and individuals are meeting/exceeding delivery expectations, identifying and addressing any performance issues as needed with other direct managers and matrix managers
• Partners with direct sales, Client Growth, and Account Directors/Exec leaders to help identify, monitor, and advance opportunities for organic account growth, net new growth, and renewals
• Provides inputs and/or authors Statements of Work (SOW) and Scope of Services documents including staffing estimates, LOEs, skills, timelines, delivery models, pricing models/estimates
• Understands and navigates contracts (MSAs, PSAs, SOWs, subcontracts, etc.) to protect JLL’s business interests and mitigate risk in delivery engagements
• Accountable for the timely transition of opportunities from the sales/solution phases into delivery/kickoff phases including the mobilization of all tech delivery resources
• Oversees project(s) performance during implementation/transition phases in coordination with the assigned Project Managers and Program Managers
• Oversees team performance (can be direct amd/or indirect staffing) during operational and support phases in coordination with the assigned Operations Managers and Support Managers
• Accountable for ensuring JLL’s account management and delivery management governance processes, controls, and best practices are utilized on assigned customer accounts
• Accountable for financial targets (at the engagement- and account-level) including managing tech revenue, profitability, operational/staffing budgets, costs, accruals, forecasting, etc.
• Serves as an escalation point for delivery-related issues and risks, leading issue resolution and root cause analysis (RCA) efforts
• Works with JLL Work Dynamics Account Directors/Exec leaders to ensure on-account technology solutions enable JLL core business services and meet associated KPIs and SLAs
• Provide inputs to account planning processes ensuring that tech roadmaps, product plans, execution plans, and other delivery commitments are delivered according to account strategy
• Understand the commercial and financial models associated to JLL’s direct technology business, productized services offerings, and WD tech-enablement, possessing the business and financial acumen to navigate and manage across multiple models
• Help balance, solution, and achieve “win-win” outcomes across varied internal and external stakeholder groups, even when individual incentives are not necessarily aligned

Account Specific Requirements:

• Leveraging broader JLL Technologies expertise and research, be accountable for bringing thought leadership on technology innovation and digital transformation to Client team and Account team
• Lead process optimization and redesign using design thinking methodologies to improve efficiency and operation experience
• Drive the digitalization of FM processes by conducting user research, creating personas, and implementing digital solutions
• Ensure the ongoing maintenance and support of on-account technology systems, including data management and maintenance.
• Implement and adapt the client’s existing data analysis framework, including managing through journey, value mapping and control tower methodologiesAnalyze performance data, manage existing dashboards, and collaborate with the client's data team to define requirements for new dashboards that will provide actionable insights

Role Requirements

Ideal candidate should have demonstrated the following competencies:

• Accountable for the performance and results of a team, with work primarily achieved through others and a % of performance measured by results of the team
• Identifies and resolves technical, operational, and organizational problems and adapts plans and priorities to address resource and operational challenges
• Provides technical guidance to employees, colleagues and/or customers
• At senior levels, the Program Coorindator may manage professional employees with accountability for setting direction, deploying resources, leading pay performance, goal setting and development discussions (including hiring/firing authority)
• Provides functional leadership both through direct reports and indirect reports
• Requires in-depth understanding of different systems, theories, and practices across varied technology delivery engagements with basic knowledge of other disciplines (business, financials, pre-sales/sales, people management, etc.)
• Applies a strong understanding of the industry and how own team, multiple teams, or practice area contributes to the achievement of objectives
• Guides, influences, and persuades others either internally in other areas or externally with customers or partners

Education Credentials

• Requires a bachelor’s degree in addition to 5-years+ broad range of business and technical delivery experience
• Experience with SDLC, Agile, ITSM, and/or ITIL industry best practices and methodologies
• Intimately familiar with the world of corporate real estate (CRE) including portfolio and facilities management functions, businesses, processes, stakeholders, markets, etc.
• Understands real estate technology market: PropTech, IWMS, Smart Buildings, IoT, genAI, etc.
• Cultural sensitivity as well as demonstrated diversity and inclusion training

The Community Ambassador will be part of the wider Regional Workplace Experience Community and is responsible for leading the team in forging a lasting, open and collaborative relationship with clients through the delivery of a unique and authentic experience.
You will be involved in the implementation of all internal & external communication strategies and events management in collaboration with client’s leadership to drive a purposeful fusion of life and work based on authentic human experiences.

Duties & responsibilities

Client Engagement

• Create a fun and impactful client engagement strategy
• Engage with all guests, employees and key stakeholders
• Embed in the FM team a culture of empowerment, engagement and fulfilment.
• Work with relevant parties on space management through data analytics
• Develop client support/feedback initiatives e.g. FAQ
• Build a community of ambassadors to deliver soft services that are authentic, caring and able to provide timely services

Communication

• Lead the development and implementation of all internal communication strategies in collaboration with client leadership with a focus on improving culture and employee engagement.
• Liaison with JLL team and client on soft service delivery
• Share regular event and celebration content through client’s internal monitors, blog posts, newsletters and other communication channels.
• Adopt innovative communication strategies
• Champion monthly meetings with stakeholders to enhance relationships

Event Management

• Formulate a monthly/annual calendar of events and implementation plan
• Build and maintain Standard Operating Procedures
• Organize facilities and manage all event details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material etc.
• Providing outstanding customer service and organizing memorable events that exceed client expectations
• Propose ideas to improve event and service quality
• Events reporting and customer feedback survey
• Develop an event planning process that is simple to adopt and implement
• Assist in the coordination of event orders with clients, team and vendors
• Develop and manage the vendor network

Procurement & Vendor Support

• Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors’ works)
• Assist in the procurement of consumables and services as required
• Host monthly/quarterly vendor meetings, upload minutes of meetings, action plans and improvement plans

Finance Admin Support

• Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner
• JDE PO/GR, Peoplesoft invoices, Corrigo WOs, track DAS reports and submit monthly accruals report to Workplace Manager
• Ensure Finance KPIs scores are met

Risk Management

• Assist in the event risk management program
• Participate in the disaster recovery and business continuity plans as required
• Follow established escalation procedures and incident reporting procedures
• Adhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies.

Achieve Key Performance Indicators and Service Level Agreement targets

Assistant Facilities Manager

Work Dynamics - Integrated Facilities Management

Desired skills and experience for this job:

• Experience in managing local and regional programs, projects, and initiatives ideally in real estate, facilities, and operations where the deliverables impact customers, operational teams and processes.
• Ability to work on multiple projects and initiatives at the same time.
• Relentless and tenacious drive to deliver results and achieve expected outcomes.
• Comfortable with working across multiple geographies and cultures, virtually, and onsite, in a highly dynamic organization.
• The candidate must be at ease with launching projects without much data, starting from a blank sheet of paper.
• Strong analytical capabilities, combining ability to dive deep into data and anecdotal feedback, analyze status quo and synthesize findings.
• Experience in driving change management plans aimed at setting up new services or profoundly transforming existing ones.
• Strong organizational skills and capacity to prioritize and escalate in a complex, fast paced environment.
• Hands on approach, show attention to detail and ownership.
• Proven track record of interaction with multiple stakeholders at all levels of the organization and establishing effective relationships.
• Great communication skills are a must, combined with ability to moderate large forums, facilitate dialog with stakeholders and clearly present outcomes.

What this job involves:

• In partnership with the Regional Facilities Manager, Senior Facilities Managers, Facilities Managers, Program Managers, and the client drive consistency and operational excellence in the regional Facilities Management program by organizing information, building and managing project plans, managing vendor relationships and communications.
• Own the organization, management and implementation of programmatic needs across all aspects of the regional facilities programs, spanning the hard services and soft services programs spectrums.
• Communicate via multiple channels with Senior Facility Managers, Facilities Managers, Program Managers, the client and other leaders to build and sustain strong partnerships to operate in a matrix driven environment.
• Lead, attend, coordinate, organize content and presentations for team meetings at various frequencies including weekly, monthly, and quarterly.
• Draft and deliver internal and external communications.
• Use tools such as Corrigo, Visio, Smartsheet, Quip, and Microsoft Office to build appropriate tools, or reports to support operational deliverables, and other projects.
• Assist in the development and management of local and sub-regional program or project budgets.
• Work across the region to solve customer requests and challenges.
• Lead and work on special projects either self-directed or in collaboration with the broader regional IFM team or the client team.
• Comply with all company and regional policies for both JLL and the client.

Workplace Coordinator

Work Dynamics - Integrated Facilities Management

Procurement and Vendor Management:

• Benchmark services with daily, monthly and periodic reviews/audits;
• Administrative with regards to reports/finance/document submission;
• Co-ordinate and monitor the contractor management program.

Facilities Operations:

• Ensure building procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems. Account consistency will be of importance;
• Support the Preventive and Planned Maintenance program to minimize maintenance, repair and replacement costs together with minimizing the risk of failure for both Soft & Hard Services;
• Closely monitors Operations Procedures to ensure service standards are maintained;
• Monitor site policies & procedures on IFM related matter and ensure adherence;
• Implement, comply with and audit all internal management systems, for quality assurance;
• Assist with the coordination of MIMO and other relocations activities,
• Support Financial Management requirements in a timely and accurate manner;
• Manage and track office inventory including office supplies, pantry supplies, cleaning supplies, and restroom consumable supplies and report to AFM/PFM with any issues
• Provide support for meetings and conference room reservations as needed and directed
• Assist with the coordination and scheduling of maintenance activities

Communication and Relationship Coordination

• Deliver delivers meaningful inputs across in the development of the monthly management reports;
• Ensure appropriate and timely follow ups with customers.

Training:

• Support the AFM/FM to ensure the team is well trained on all facilities policies, procedures and systems
• Assign buddies for new team members to ensure teamwork, consistency & rationalization of the team

Core Competencies

• Critical competencies for success include:
• Expertise in property management and demonstrated capacity to work in a complex environment along with the management of remote sites
• Expertise in Facilities Management, local occupational health and safety requirements, vendor management for specialized services
• Ability to understand and interpret commercial contracts
• Strong budget management and financial analysis skills
• Planning and organisation skills with ability to prioritize work and meet tight deadlines
• Ability to manage multiple and complex operational matters on a daily basis
• Analytical and demonstrate the capacity to deal with ambiguity
• Effectively provide long term solutions to complex problems by employing quantitative and holistic approaches
• Strong presentation, verbal and written communication skills (English & local language), and are an active listener
• Proactive & professional approach to customer service and stakeholder engagement
• Ability to interact with a wide range of client staff, including senior levels, as well as managing conflict and balance between client and firm requirements
• Leadership expertise with ability to provide good training and promote open, constructive and collaborative relationships at all levels
• Effectively able to deal with stressful situations and adapt to rapidly changing situations
• Self-motivated with ability to meet performance targets and follow through with improvement initiatives

Experience

• You have bachelor’s degree with a minimum of a 1.5 years’ experience in the IFM Industry.
• Capable
  You pay strong attention to detail and possess excellent problem-solving skills. You have good work ethic and a positive attitude with a “can do” mind-set and will follow through on issues. You are also a self-starter with the ability to prioritize and meet tight deadlines
• Team player
  You are team player who promotes open, constructive and collaborative relations with superiors, subordinates and peers, regularly contributes to team discussions and problem solving/ brainstorming sessions. You are also an effective listener and communicator
• Initiative
  You are initiative and self-motivated. You seek innovation and actively source for opportunities to achieve best results.

Workplace Facility Manager

Work Dynamics - Integrated Facilities Management

Roles & Responsibilities:

Facilities Management

• Oversee daily operations and maintenance of the office space, including cleaning, repairs, and preventative maintenance.
• Manage vendor relationships for cleaning, security, and other services.
• Ensure compliance with all relevant safety regulations and building codes.
• Manage and track facility budgets effectively.
• Provide access to project manager and/or external contractors for renovation projects of the workspace as required.
• Manage and provide relevant facilities related data to real estate, security or any other team as per established protocol.

Experience Management

• Work with Employee Services and Employee Experience (EXES) team to standardize on-site employee experience in line with laid down protocols at other offices.
• Work with EXES team on rolling out of company-wide initiatives.

Event Management

• Support event logistics, including set-up, coordinating with external vendors hired by business unit and, catering (if requested) and coordinate with event organizers.
• Facilitate booking of event space with internal team and stakeholders.
• Ensure the facility is well-maintained and presented for each event.

Audio Visual (AV) and Video Conferencing (VC) Equipment Management

• Ensure AV/VC equipment are maintained and operating.
• Coordinate with technician to conduct preventive checks and monitor on-site repair works.
• In event of system upgrade required, to support in data gathering for provision to wider real estate team for decision and execution.

Community Engagement

• Drive community cohesion in the workspace with residents and business unit stakeholders.

Communication Management

• Work with Communication team in standardizing communication protocol on site.
• Roll-out communication based on protocols.
• Seek relevant approvals on local communication from central communications team or Group Communications team as may be required as per approved protocol.

Sustainability Program

• Roll out sustainability programs as per organisation protocols including site specific sustainability initiatives.
• Gather and enter site level data in specified MIS systems.
• Engage with vendors and other service providers on specific programs and projects related to sustainable operations and provide access to site level metrics.

Contract Lodgement and Procurement

• Seek relevant approvals on site level initiatives
• Lodge relevant contractual documents in prescribed systems.
• Raise purchase orders and invoices in systems as per policy.
• Track relevant spends, get approvals for variations and any other financial processes as per established protocols.
• Liaise with SMEs within the organization for relevant procurement.

Team Management

• Lead, supervise, and mentor a team of receptionist, cleaner, and technician.
• Assign tasks, provide training, and monitor performance.
• Conduct regular performance reviews and provide constructive feedback.
• Foster a positive and collaborative team environment.
• Address employee concerns and resolve conflicts effectively.

Overall Site Management:

• Prepare regular reports on facility operations, maintenance, events, and team performance.
• Manage and track facility inventory.
• Maintain detailed records of all facility-related activities.
• Continuously seek ways to improve efficiency and optimize resource utilization.
• Coordinate between internal SMEs, vendor and business unit point of contact where applicable for improvement initiatives.

Qualifications:

Diploma or bachelor’s degree in Facility Management, Hospitality Management, or related field. 3 to 5 years of experience in facility management, preferably in an event space or similar environment, including proven experience in team leadership. Strong understanding of event planning and logistics. Excellent communication, interpersonal, organizational, and leadership skills. Ability to work independently and as part of a team. Proficiency in Microsoft Office Suite. Experience with budgeting and financial management. Strong problem-solving and decision-making skills.

Additional qualifications

Experience with community engagement initiatives. Knowledge of relevant Singaporean regulations and building codes. Certifications in facility management or related fields.

Facilities Site Lead - School

Work Dynamics - Integrated Facilities Management

Principal Accountabilities

• Play a leadership role in overseeing delivery of facilities management services
• Single point of contact on site - responsible for ensuring that contractual obligations, including taking accountability for all on-site FMM matters, are met
• Leading role on people development and site team management
• Responsible for budget control and site finance tracking
• Accountable for site maintenance, small and capital projects

Duties & Responsibilities

Client Management

• Liaise regularly with the Client's nominated representative on various operational issues and JLL programs (e.g. JLL EHS Week, ISO Audits, etc)
• Manage communication channels between the Client and JLL team
• Accountable for delivery of SLA and KPIs and reporting on-time.
• Prepare regular reports to the Client and ensure Client is updated on key matters
• Lead quarterly business review (QBR) and annual review with the Client nominated representative
• Responsible for the attendance at all client meetings and daily record submission to client
• Adhere to College's Safeguarding and all policies stated in the agreement

Service Delivery

• Work closely with the Account Management team to manage facilities management services to the campus
• Monitor critical path activities, ensure timely escalation, and drive quality & consistency within the campus
• Administer client's FM vendor contacts such as evaluating scope of work/ proposed pricing for contract renewals
• Accountable for the overall implementation and review of Environmental Health and Safety (EHS) standards
• Involve in JLL strategic planning and execution of related client business plan to include key objectives, client satisfaction results, summary of value-add activities, and potential growth/expansion opportunities
• Submission of client site risk tracking monthly
• Manage the site duty management team (Operational Lead, Soft Services Lead, Hard Services Lead & Security Coordinator / FSM) to achieve contractual KPI and SLA target
• Manage the site duty management team (Operational Lead, Soft Services Lead, Hard Services Lead & Security Coordinator / FSM) to actively identify and manage sustainability
• Ensure overall customer service satisfaction

People Management

• Responsible for the management of the onsite team e.g. recruitment, performance, assessment, etc
• Actively manage the professional development of all direct reports
• Prepare and implement a Succession Plan for the account
• Ensure the campus is adequately staffed
• Responsible for planning and oversee the site staff training program

Finance Management

• Responsible for budget control and site finance tracking of fixed and adhoc vendor expenditure

Person Specification

• Degree in Building/Mechanical/Electrical Engineering or any other related discipline
• Practical experience in facilities management, vendor management, client reporting and finance management
• Ability to adapt and perform under pressure, strong leadership, people, and communication skills
• Possess strong interpersonal skills with the ability to build rapport quickly
• Good communication skills with excellent command in spoken and written English

Facilities Manager

Work Dynamics - Integrated Facilities Management

• Provide reporting and analytics for Client, including but not limited to maintenance activities, inspection and incidents, generate key performance indicators and metrics, budget performance and variance analysis
• Developing, managing and tracking of admin and facilities management budget. This would include introducing cost control measures implementation (as identified) to ensure financial efficiency.
• Effective vendor management to ensure seamless daily office operations and coordination works which may impact office operations.
• Develop and implement strategic facilities management plans across the Southeast Asian region
• Oversee day-to-day facilities operations in multiple countries, ensuring consistency and efficiency.
• Liaise with Building Management Office (BMO) on any initiatives, activities or rectification works
• Ensure seamless office operations by overseeing all hard and soft services, as well as guest’s experiences at the Front of House
• Ensure all queries are responded and rectified within an agreed Service Level Agreement (SLA) and quality standards.
• Manage a team of facilities managers and coordinators across various locations
• Ensures compliance with JLL and client best practice, policies and procedures including statutory compliance, Quality and EHS compliance.
• Acts as go-to person in relation to all facilities/project/fit out/crisis management activities on site ensuring timely solutions and identification and removal of potential roadblocks
• Establish and maintain relationships with key stakeholders, vendors, and service providers
• Ensure compliance with local regulations and company policies in all managed facilities.
• Develop and monitor key performance indicators (KPIs) for facilities management across the region. Propose and implement corrective actions and enhancements to optimize performance.
• Optimize facilities-related costs while maintaining high standards of service and safety
• Implement and oversee sustainability initiatives across regional facilities
• Coordinate and oversee major facilities projects, including renovations and relocations
• Develop and manage emergency response and business continuity plans for all sites

Roles & Responsibilities:

• Support the accomplishment of construction human resource objectives by selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising job contributions; recommending compensation actions; adhering to policies and procedures.

• Act as the main QAQC adviser on project site for subcontractors, crafts people and operatives

• Prepare and plan QAQC procedures and documents for the project/ works

• Attend to and prepare for any quality inspection required for the works

• Formulate and implement a quality assurance program for the worksite including but not limited to training, assessment and implementation to ensure quality works on site

• Maintain, formulate and follow through quality assurance system and follow through the audit requirements

• Advise and monitor the operation team for quality execution of the works on site

• Liaise with Clients, consultants, architects, subcontractors/ vendors with regards to quality execution and planning of the works

• Liaising with the local authority (where appropriate to the project) to ensure compliance with local construction regulations and by-laws in relation to quality

• Liaising with clients and their representatives (architects, engineers and surveyors), including attending regular meetings to keep them informed of quality aspects of the works

• Day-to-day management of the site, including supervising and monitoring the site supervisory crew, labour force and the work of any subcontractors to ensure quality execution of the works

• Overseeing quality control and health and safety matters on site;

• Preparing reports as required;

• Resolving any unexpected technical difficulties and other problems that may arise.

• Updates job knowledge by tracking and understanding emerging construction practices and standards; participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

• Managing, monitoring and interpreting the contract design documents/ drawings supplied by the client, architect or consultant;

• Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

• Upholding Company’s work ethics and proper display of representation to Clients/Vendors/Subcon

Requirements

• Degree in Engineering or equivalent

• Min. 2 year of relevant experience in Quality Assurance, Process Audit

• Min 2 years in the Oil and Gas Industry

• Trained in ISO:9000 / Internal Quality Audit Trainings preferred

• Performance-driven and excellent leadership skills

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Facilities Coordinator

Work Dynamics - Integrated Facilities Management

What this job involves:

Providing onsite support

You will be the upper facilities management’s trusted right hand on all facilities-related activities. You’ll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained.

Where can processes be improved? How can we save costs? These are questions that will be at the forefront of the team’s thinking. You, too, will always have an eye on this, contributing suggestions as they arise.

You’ll also lend the team a big hand by providing support including event management, basic housekeeping, office supplies and pantry services. Also part of your job scope is to hit key performance indicators and meet service level agreements.

Meeting the clients’ facilities needs

At JLL, we put client satisfaction at the front and centre of everything we do. If you share our values, we will be more than happy to work with you. In this role, you’ll be responsible for working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as you’ll take part in the procurement of vendors and services from time to time.

Making everyone safe and risk-free

Do you value workplace safety? If so, you’ll be a perfect fit for the job. In this role, you will ensure everyone’s health and safety by keeping safe workplace procedures in place and order. You’ll also be expected to carry out these procedures, as needed.

At the same time, this role puts you on the first line of defence against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. You’ll also be expected to follow escalation and incident reporting procedures, and comply with the firm’s guidelines and strategies.

Sound like you? To apply you need to be:

Experienced

At minimum, you have a Bachelor’s degree in facilities management, building, business or other related field and/or 3-4 years’ experience in facilities, property management, hospitality or related field. You have experience working in fast paced rapidly changing environment and possess good knowledge and understanding of the following:

• Critical facilities
• Local occupational health and safety requirements
• Vendor management for specialized services
• Basic technical aspects of property (Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system)
• Commercial contracts (as well as proven capacity to interpret them)

Capable

You are equipped with excellent planning & organizational skills in prioritizing work and meeting tight deadlines You have a proven ability to manage multiple and complex operational matters on a daily basis. You are analytical and demonstrate the capacity to deal with ambiguity. You effectively provide long term solutions to complex problems by employing quantitative and holistic approaches.

People Person

You are able to interact with a wide range of client staff, including senior levels, as well as managing conflict and balance between client and firm requirements. Internally, you are an effective leader who provides good training and promote open, constructive and collaborative relationships at all levels of staffs across the region.

Inspiring

You have a passion for quality and an eye for detail to make sure the best delivery of services. You are able to effectively deal with stressful situations as well as adapt to rapidly changing situations. You focus on meeting performance targets and can work well with others in the process. You are open to new ideas and willing to challenge status quo in initiating and following through with improvement initiatives. People describe you as a self-motivated individual who is confident, energetic and exhibits honesty & trustworthiness.

Passion for service

Do you have a prior experience in facilities, property management, hospitality or other related fields? Do you have an understanding of local occupational health and safety requirements, critical facilities and vendor management? Are you knowledgeable in various property systems? You are what we’re looking for!

Team player

JLL’s unmatched excellence is only made possible by team work—a core value we want you to possess. As the facilities coordinator, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record of flawless project execution, all while following company standards and procedures. Ensuring that the team practices our ‘I am JLL’ core behaviours is also under your mandate.

Client focused enthusiast

It is important that you can easily interact with the general client staff and vendors to deliver efficient services. We’ll also count on you to address conflicts and conflicting priorities effectively. Likewise, you must be an excellent and resilient communicator who faces customers with a smile at all times, even when times get rough occasionally.

About JLL

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

Role Purpose

In this role, the Regional Sustainable Operations Manager will support a client for sustainability program implementation across the relevant APAC countries. The role will report to the Regional Sustainable Operations Director and will oversee the development and execution of energy and sustainability management programs to deliver success with key performance indicators including energy savings, carbon footprint reduction, utilities cost management, and water and waste management.

What this job involves

Key responsibilities include, but are not limited to:

• Develop and execute energy management or sustainability strategy, including local site-level plans.
• Implement energy and sustainability programs to reach objectives.
• Support reporting objectives and provide management information relating to the use of utilities and the impact on the internal and external environment.
• Manage the energy, waste, and water data collection process within the client’s technology platform and produce periodic (e.g., monthly, quarterly, annual) reports that are tailored to meet our client’s specific requirements.
• Drive operational improvements though the identification and implementation of opportunities to improve energy and sustainability performance across regional portfolio and building-level perspective.
• Collaborate with other JLL Sustainable Operations team members to share best practices, identify opportunities, and develop case studies.
• Engage with JLL facility managers to become the key point of contact for the provision of wide-ranging advice in relation to all aspects of environmental sustainability.
• Drive implementation of site-level sustainability plans to facility managers, and provide training to support their site-level activities.
• Develop and enhance systems and processes for delivering best practice sustainability performance and use of utility/sustainability management systems for monitoring and/or reporting purposes.

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Sound like you? To apply you need to be / have:

Requirements – Essential

• University Degree (Science, engineering, math or related fields)
• Technical understanding of the most common HVAC, electrical, mechanical, and building automation systems
• In-depth understanding of energy and water conservation measures
• Experienced with benchmarking and analysing utility data to drive sustainability measures
• In-depth understanding of Greenhouse Gas Emission scopes and reporting
• Ability to explain difficult or sensitive information and work to build consensus

Requirements – Desirable

• Experience conducting site walkthroughs in order to find conservation measures (e.g., ASHRAE Level 1 and 2)
• Strong project management skills and an ability to prioritize and meet deadlines in a high pressure, deadline driven environment
• Experience in the preparation of tenders and work orders and the ability to select appropriate equipment and service vendors
• Knowledge of environmental reporting, utility management and energy budgets, an environmental improvement program, and ISO 14001 compliance.
• Familiarity with energy procurement process and renewable energy options

Behavioural Competencies

• Think Big - Thinks strategically, simplifies the complex, solves complex problems, sees the big picture
• Drive Change - Thrives on change, learning agility, intellectually curious, appetite for risks, digital drive
• Helps others - Builds relationships, actively collaborates, helps others succeed.
• Get it done - Acts decisively, drives results, passion to win, takes ownership, accountable, resilient
• Business first - Focuses on customers and clients, business/financial acumen, JLL first
• Inspire - Inspire others, creates vision and strategy, energizes others

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

Facilities Administrator

Work Dynamics - Integrated Facilities Management

What your day-to-day will look like:

• Maintain leave records
• Liaise with HR on OT claims
• submit IT access requests
• Onboarding of new joiners, offboarding of leavers,
• Liaise with UBS vetting teams on new joiner vetting status
• Request for office & IT access
• Update contract records
• Assist in calendar invites / meeting room reservations / logistics
• Assist in T&E claim submission
• Assist in travel approval requests
• Submit Purchase Order requests to JDE and maintain the PO tracker
• Follow-up with teams on Corrigo work orders
• Review and submit JLL vendor invoices
• Liaise with vendors on invoice submission and payments
• Consolidate vendor invoices for IFM billing (to send to GCS managers for review of IFM bills)
• Prepare GMP, adhoc & project billings to client
• Submit revenue & expense accruals
• Prepare financial report (MMR) with updates from all team leads
• Update Regional finance on IFM invoice payments
• Assist on Corrigo issues - update of work order schedules, onboarding of JLL users & vendors
• Assist on new joiner matters
• Draft, review, and revise contracts
• Negotiate contract terms with clients and vendors
• Ensure all contracts comply with company policies and legal requirements
• Maintain a comprehensive contract database
• Monitor contract deadlines and renewals
• Coordinate with internal departments to gather necessary information
• Prepare reports on contract status and performance
• Assist in resolving contract disputes
• Develop and implement contract management processes

We are seeking a highly motivated and experienced Technology Program Manager [Smart Building] to oversee the implementation and management of smart workplace initiatives across the Asia Pacific region for a fortune 100 global bank.

The primary objective of this role is to drive enhanced employee and visitor experiences, sustainability outcomes, operational efficiency, and future-proof the organization through the overseeing delivery of cutting-edge smart technologies. The Technology Program Manager [Smart Building] will collaborate closely with various teams, including technology, real estate, corporate services, and vendors, to ensure successful delivery of smart workplace projects and effective management of existing smart workplaces.

Overview:

We are seeking a highly motivated and experienced Technology Program Manager [Smart Building] to oversee the implementation and management of smart workplace initiatives across the Asia Pacific region for a fortune 100 global bank.

The primary objective of this role is to drive enhanced employee and visitor experiences, sustainability outcomes, operational efficiency, and future-proof the organization through the overseeing delivery of cutting-edge smart technologies. The Technology Program Manager [Smart Building] will collaborate closely with various teams, including technology, real estate, corporate services, and vendors, to ensure successful delivery of smart workplace projects and effective management of existing smart workplaces.

Responsibilities:

• Project managing the implementation and rollout of smart technologies in buildings based on existing smart workplaces.
• Engage and collaborate with cross-functional teams, including technology, real estate, corporate services, and vendors, to drive the successful execution of smart building projects.
• Perform high quality program and project management ensuring a strong governance, thorough documentation, and efficient communication.
• Proactively manage stakeholder expectations and program/project risks. Effectively communicate with and influence senior stakeholders.
• Become a knowledge leader in the smart workplace providing training and knowledge transfer when required
• Work with integration leads and technology team to ensure a seamless integration of smart technologies within the existing infrastructure and processes.
• Act as the key contact for the real estate team in existing smart workplaces, addressing any issues, questions, or concerns raised and tracking to resolution.
• Develop and maintain strong relationships with external partners, vendors, and service providers.
• Stay updated with the latest smart building trends and technologies and make informed innovation recommendations for future-proofing the bank's workplace strategy.

Requirements:

• Bachelor's degree in a relevant field (Engineering, Computer Science, Facilities Management, etc.). Advanced degree preferred.
• Proven experience in managing smart building initiatives or similar complex real estate projects.
• Strong understanding of smart building technologies, IoT, automation systems, and related concepts.
• Excellent project management skills and ability to multitask in a fast-paced environment.
• Experience working with cross-functional teams and managing multiple stakeholders.
• Strong analytical and problem-solving abilities to address technical issues and drive process improvements.
• Exceptional communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
• Proactive and self-motivated mindset with the ability to take ownership of projects and drive them to successful completion.
• Familiarity with sustainability practices and green building certifications is a plus.
• Flexibility to travel within the Asia Pacific region as required.

KEY RESPONSIBILITIES:

Facilities Operations:

• Oversee the maintenance and repair of building systems, such as HVAC, plumbing, lighting, and security.
• Monitor office conditions and address issues related to cleanliness, functionality, and employee comfort.
• Respond promptly to facility-related requests and track resolution timelines.

Health, Safety, and Environment (HSE):

• Ensure compliance with all HSE regulations, guidelines, and internal policies.
• Conduct regular health and safety audits, risk assessments, and inspections.
• Maintain emergency response plans, including fire drills, evacuation procedures, and first aid readiness.
• Maintain proper documentation of incidents and resolutions.
• Support the environmentally sustainable practices, such as recycling programs and energy-saving initiatives.

Procurement and Vendor Management:

• Handle procurement of office supplies, furniture, equipment, and other facility-related resources.
• Evaluate, select, and negotiate with vendors to obtain the best value for goods and services.
• Monitor inventory levels and reorder supplies as needed to avoid disruptions.
• Maintain records of all procurement activities, contracts, and vendor performance.
• Ensure compliance with procurement policies and budget constraints.
• Collaborate with internal departments to source specialized materials or services for projects.

Technology and Software Usage:

• Utilize facilities management software (e.g., Corrigo, OnSite, EcoXtructure, PME, Security Expert, etc) to schedule and track maintenance tasks, monitor equipment, and manage facility requests.
• Leverage procurement and budgeting software to streamline purchasing processes and maintain records.
• Generate and analyze reports to improve facilities and procurement operations, providing actionable insights.

Space Management and Planning:

• Assist with office space planning, including seating arrangements and shared area usage.
• Coordinate office moves, expansions, or reconfigurations with minimal disruption.
• Monitor usage of shared resources, such as meeting rooms and parking spaces, to ensure efficiency.

Administrative and Financial Management:

• Process invoices, track expenses, and ensure adherence to the facilities budget.
• Support in cost savings initiatives to achieve cost prudence
• Maintain accurate records of facility operations, procurement activities, and safety documentation.
• Prepare and present, if necessary, reports on facility performance, procurement efficiency, and project updates.

Project and Sustainability Initiatives:

• Support facilities-related projects, such as renovations, relocations, or upgrades to building systems.
• Drive sustainability efforts by implementing eco-friendly practices and reducing energy consumption.

QUALIFICATIONS & SKILLS:

Education:

• Diploma in Facilities Management or
• Bachelor’s degree in business administration, facilities management, procurement, or a related field (preferred).

Experience:

• 1-3 years of experience in facilities management, procurement, or office administration.
• Familiar with HSE regulations and procurement policies.

Key Skills:

• Proficiency in facilities management and procurement software.
• Strong organizational and multitasking abilities.
• Excellent written and verbal communication skills.
• Budget management and vendor negotiation expertise.
• Analytical and problem-solving capabilities.

Attributes of Ideal Candidate:

• Proactive and Resourceful: Anticipates issues and resolves them effectively.
• Detail-Oriented: Ensures accuracy in record-keeping, compliance tracking, and procurement activities.
• Technologically Adept: Skilled at using modern workplace technology and eager to adopt new tools.
• Strong Interpersonal Skills: Builds positive relationships with employees, vendors, and stakeholders.
• Adaptable: Thrives in a dynamic, fast-paced environment.
• Customer Service-Oriented: Focused on providing a safe, functional, and pleasant workplace.
• Ethical and Transparent: Maintains integrity in procurement and operational practices.
• Sustainability-Focused: Committed to implementing environmentally friendly initiatives.

Performance Metrics:

• Compliance with HSE and procurement policies.
• Timeliness in resolving facility and procurement-related issues.
• Cost savings and budget adherence in procurement activities.
• Employee satisfaction with workplace services and safety measures.
• Vendor performance and compliance with SLAs.
• Successful completion of projects within scope, time, and budget.

Job brief

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• BS/MA in Civil Engineering

Job brief

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• BS/MA in Civil Engineering

Job brief

We are looking for an innovative Civil Engineer to design, develop and construct a huge range of projects of the physically and naturally built environment from conception through to completion. You will have a say in how the world looks like, work in a fast growing dynamic industry, contribute towards healthy economies and make a lasting positive impact to society.

Responsibilities

• Manage, design, develop, create and maintain small-scale through to large-scale construction projects in a safe, timely and sustainable manner
• Conduct on site investigations and analyze data (maps, reports, tests, drawings and other)
• Carry out technical and feasibility studies and draw up blueprints that satisfy technical specifications
• Assess potential risks, materials and costs
• Provide advice and resolve creatively any emerging problems/deficiencies
• Oversee and mentor staff and liaise with a variety of stakeholders
• Handle over the resulting structures and services for use
• Monitor progress and compile reports in project status
• Manage budget and purchase equipment/materials
• Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required

Requirements and skills

• Proven working experience in civil engineering
• Excellent knowledge of design and visualizations software such as AutoCAD,Civil 3D or similar
• Proficiency in site layout, grading, utility design, erosion control, regulatory approvals etc
• Project management and supervision skills
• Strong communication and interpersonal skills
• License of professional engineer
• BS/MA in Civil Engineering

Job Description & Requirements

Job Responsiblities:

• Collect daily job notifications from the Board’s officers at the start of each work day.
• Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
• Site survey before meter fixing/removal/replacement job, supervision of contractor’s work
• Check and record initial readings on new meters and final readings on old meters, including photographic records
• Service Includes taking records of works in progress/completed, ensuring work procedures and safety measures are carried out as specified, reporting any incident promptly, maintaining close contact with PUB officers, managing and tracking the movement of meters including related fittings, supervision of metering works as directed and in accordance with daily check sheets.
• Carrying out site visit to check on the meter condition, interviewing customers to establish the facts, taking additional meter readings on site for analysis.

Job Requirements:

• Diploma in any engineering field.
• Must have own transportation

Job Description & Requirements

Job Responsiblities:

• Collect daily job notifications from the Board’s officers at the start of each work day.
• Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
• Site survey before meter fixing/removal/replacement job, supervision of contractor’s work
• Check and record initial readings on new meters and final readings on old meters, including photographic records
• Service Includes taking records of works in progress/completed, ensuring work procedures and safety measures are carried out as specified, reporting any incident promptly, maintaining close contact with PUB officers, managing and tracking the movement of meters including related fittings, supervision of metering works as directed and in accordance with daily check sheets.
• Carrying out site visit to check on the meter condition, interviewing customers to establish the facts, taking additional meter readings on site for analysis.

Job Requirements:

• Diploma in any engineering field.
• Must have own transportation

Objectives of this role

• Planning, coordinating and managing all phases of construction projects, including project initiation, planning, execution, monitoring and closeout.
• Establishing project objectives, scope and deliverables in collaboration with stakeholders and ensuring alignment with client requirements.
• Developing and managing project schedules, budgets and resource allocations to ensure cost efficiency and timely delivery.
• Liaising with architects, engineers, contractors and subcontractors to monitor construction progress, resolve issues and ensure compliance with specifications and quality standards.
• Managing procurement processes, including bid evaluations, contract negotiations and vendor selection.
• Oversee project budgeting and cost control and manage change orders to ensure adherence to budgetary constraints.
• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.
• Maintain effective communication with project team members and stakeholders to provide project updates, address concerns and foster strong working relationships.

Your tasks

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Monitor project progress, track key performance indicators (KPIs) and report on project status to stakeholders.
• Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved.
• Manage construction project documentation, including contracts, permits, drawings and change orders.
• Conduct regular meetings to facilitate communication, address challenges and to meet project objectives.
• Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks.
• Implement and enforce safety protocols and ensure compliance with local building codes and regulations.
• Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures.
• Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.

Required skills and qualifications

• A bachelor's degree in civil engineering, construction management, or a related field.
• 3+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Strong knowledge of construction methodologies, building codes and safety regulations in the Indian context.
• Excellent project management skills, including effective planning, organising and prioritising tasks.
• Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics.
• Strong leadership and communication skills to manage project teams and stakeholders.
• Proficiency in construction management software, project scheduling tools and cost estimation software.
• Familiarity with sustainable construction practices and green building certifications.

Preferred skills and qualifications

• Relevant professional certification in project management or construction management, like Project Management Professional (PMP) or LEED certification.
• Knowledge of risk management and budget management principles.
• Experience in managing large-scale construction projects in India.
• Knowledge of local construction regulations, permits and approval processes.
• Proficiency in using Building Information Modelling (BIM) software.
• Experience with construction contract negotiations and claims management.
• Familiarity with lean construction principles and methodologies.
• Strong financial understanding and experience in project budgeting and cost control.

Job Description & Requirements

• Perform all roles and responsibilities required of site supervisors under the Building Control Act, regardless whether their names are stated in the form,
• Check mock-ups done on site and off site, where necessary,
• Conduct inspection and check as required under Authority Operational and Safety requirements.
• Conduct compliance check on the implementation of mitigating measures in method statement, risk assessment and DfS register.
• Ensure that records of all civil and structural engineering works, mechanical and engineering works including records of tests, defect rectification, inspections, work progress, material and equipment on site, safety, etc, are updated in a timely manner and properly kept,
• Maintain proper and updated daily records of all works done including records of tests, inspections, status of work, variation works, tests, inspections, work progress, safety, site diary, material on site and equipment on site, labour force, day works, provisional items or provisional quantities etc,

Job Requirements:-

• Minimum five (5) years of experience as RTO, of which at least two (2) years shall be in supervision of works similar in nature to the Works
• Diploma in Civil or Structural engineering from a recognized tertiary institution or relevant qualifications.
• Accredited with the Joint Accreditation Committee of the Institution of Engineers Singapore and the Association of Consulting Engineers Singapore.
• Have a certificate in Workplace Safety and Health Management in Construction Industry or equivalent.
• Possess good analytical ability with strong verbal and written communication skills.

Job Description

• Assist Operations Manager in supervising daily operations of organization.
• Supervise operations team to ensure operational excellence and excellent customer services.
• Assist Prepare project budget and cash flow projection.
• Monthly report on cost and operation result
• Perform full spectrum of contracts administration including quotation, costing, tenders and contract documentation.
• Provide assistance and support on contractual issues and claim
• Assist in implementation of new procedures and features to enhance the workflow of the department

Requirements

• Minimum Diploma holder with at least 2 years full time working experience
• Must be able to converse in English and Mandarin to liaise with mandarin-speaking employees and customers
• Can do overtime when necessary.
• Shall be contactable by means of hand phone at any time of the day (i.e. 24 hours a day, for every day, including Sundays and Public Holidays) throughout the period of the engagement.
• Proficient in Microsoft Office applications such as MS Word and Excel
• Good communication and interpersonal skills
• Ability to multi-task and manage ad-hoc projects in a fast-paced environment
• Independent, responsible, organized and able to work under pressure.
• Experience in Construction Industry will be highly advantageous.

Site Supervisor Duties and Responsibilities
Oversee day to day operations of the facility
Provide for site safety and security; devise and implement site policies and procedures
Conduct regular inspections and maintenance of systems and equipment; monitor fire alarm control panels and other emergency equipment
Handle emergencies appropriately according to established procedures; prepare and file accident reports
Supervise and evaluate staff; complete employee reviews; keep accurate records of employee attendance and timesheets; provide positive direction to motivate quality performance; discipline personnel when necessary and appropriate
Interview candidates; onboard and train new hires
Set project goals and oversee projects to completion; schedule and track assignments
Handle sensitive information with confidentiality
Ensure compliance with company or government regulations; ensure compliance with contracted service level agreements (SLAs); maintain up-to-date county, municipal, and state licensing
Communicate with customers regarding products and services
Site Supervisor Requirements and Qualifications
Bachelor's or Master's degree in business administration or relevant field
CPR and First Aid Certification
Years of prior experience in managerial or supervisory roles
Proficiency with multiple computer operating systems and software applications
Reading comprehension of technical documents
Excellent written and spoken communication skills
Exemplary analytic problem-solving and troubleshooting skills
Proven leadership skills with a large and diverse workforce
Ability to nurture effective professional relationships with staff and clients
Strong project management abilities
Confidence to thrive under pressure
Professional demeanor and attitude

Job Description & Requirements

Job Responsiblities:

• Collect daily job notifications from the Board’s officers at the start of each work day.
• Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
• Site survey before meter fixing/removal/replacement job, supervision of contractor’s work
• Check and record initial readings on new meters and final readings on old meters, including photographic records
• Service Includes taking records of works in progress/completed, ensuring work procedures and safety measures are carried out as specified, reporting any incident promptly, maintaining close contact with PUB officers, managing and tracking the movement of meters including related fittings, supervision of metering works as directed and in accordance with daily check sheets.
• Carrying out site visit to check on the meter condition, interviewing customers to establish the facts, taking additional meter readings on site for analysis.

Job Requirements:

• Diploma in any engineering field.
• Must have own transportation

Job Description & Requirements

Job Responsiblities:

• Collect daily job notifications from the Board’s officers at the start of each work day.
• Carry out site survey at customer’s premises in advance of actual meter fixing/removal/replacement works to assess site conditions (for example, no obstruction to meters, valves on water mains are as per plans).
• Site survey before meter fixing/removal/replacement job, supervision of contractor’s work
• Check and record initial readings on new meters and final readings on old meters, including photographic records
• Service Includes taking records of works in progress/completed, ensuring work procedures and safety measures are carried out as specified, reporting any incident promptly, maintaining close contact with PUB officers, managing and tracking the movement of meters including related fittings, supervision of metering works as directed and in accordance with daily check sheets.
• Carrying out site visit to check on the meter condition, interviewing customers to establish the facts, taking additional meter readings on site for analysis.

Job Requirements:

• Diploma in any engineering field.
• Must have own transportation

Objectives of this role

• Planning, coordinating and managing all phases of construction projects, including project initiation, planning, execution, monitoring and closeout.
• Establishing project objectives, scope and deliverables in collaboration with stakeholders and ensuring alignment with client requirements.
• Developing and managing project schedules, budgets and resource allocations to ensure cost efficiency and timely delivery.
• Liaising with architects, engineers, contractors and subcontractors to monitor construction progress, resolve issues and ensure compliance with specifications and quality standards.
• Managing procurement processes, including bid evaluations, contract negotiations and vendor selection.
• Oversee project budgeting and cost control and manage change orders to ensure adherence to budgetary constraints.
• Conducting regular site inspections to assess project progress, identify risks, and ensure compliance with safety protocols and regulatory requirements.
• Maintain effective communication with project team members and stakeholders to provide project updates, address concerns and foster strong working relationships.

Your tasks

• Develop comprehensive project plans, including timelines, resource allocations and procurement strategies.
• Coordinate and oversee construction activities, ensuring adherence to project schedules and specifications.
• Evaluate and select contractors and subcontractors based on qualifications, experience and cost-effectiveness.
• Monitor project progress, track key performance indicators (KPIs) and report on project status to stakeholders.
• Ensure compliance with safety regulations and legal requirements, prioritising a safe working environment for all involved.
• Manage construction project documentation, including contracts, permits, drawings and change orders.
• Conduct regular meetings to facilitate communication, address challenges and to meet project objectives.
• Provide regular updates and reports on project status, including milestones, budget updates, and any significant developments or risks.
• Implement and enforce safety protocols and ensure compliance with local building codes and regulations.
• Carry out thorough project evaluations and assessments to identify areas for improvement and implement necessary corrective measures.
• Provide leadership and guidance to the project team, fostering a collaborative and high-performance work environment.

Required skills and qualifications

• A bachelor's degree in civil engineering, construction management, or a related field.
• 3+ years of relevant experience in construction project management, with a track record of successfully delivering projects on time and within budget.
• Strong knowledge of construction methodologies, building codes and safety regulations in the Indian context.
• Excellent project management skills, including effective planning, organising and prioritising tasks.
• Proficiency in reading and interpreting technical documents, including project blueprints and construction schematics.
• Strong leadership and communication skills to manage project teams and stakeholders.
• Proficiency in construction management software, project scheduling tools and cost estimation software.
• Familiarity with sustainable construction practices and green building certifications.

Preferred skills and qualifications

• Relevant professional certification in project management or construction management, like Project Management Professional (PMP) or LEED certification.
• Knowledge of risk management and budget management principles.
• Experience in managing large-scale construction projects in India.
• Knowledge of local construction regulations, permits and approval processes.
• Proficiency in using Building Information Modelling (BIM) software.
• Experience with construction contract negotiations and claims management.
• Familiarity with lean construction principles and methodologies.
• Strong financial understanding and experience in project budgeting and cost control.