Our client provides mechanical and electrical solutions.

• Purchase material for project site based on the product specification and requirements.
• Conduct price negotiation with suppliers, vendors and price comparison.
• Create purchase order and generate monthly purchase reports.

Requirements:

• Certificate in Purchasing or equivalent.
• At least 2 years of purchasing experience in Construction/Engineering industry.
• Proficient in Microsoft Office, meticulous and good negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

The Guest Services Agent is the point of reference for guests who need assistance or information. Understanding guests’ needs and requests and provides them with personalised solutions for hotel offerings and Singapore-specific activities and attractions. He/she will also be responsible for any luggage and parcel handling from a guests or an external soure.

MANAGES ALL GUEST SERVICES TASKS (CONCIERGE / POTERAGE / DOORMAN)

• Supervises and participates in the activities of the personnel in charge of handling and safe keeping of all

incoming, outgoing, and stored baggage

• Welcomes all guests, promotes inter-hotel sales and in-house facilities, and provides directions and

suggestions to the surrounding areas

• Ensures the smooth running of the hotel entrance and driveway operations by performing all tasks in

adherence with the code of ethics as accordance by Pullman Singapore Orchard

• Accommodates all guest needs and requests, anticipating needs, and creating memorable experiences

through personalized service

• Gather, summarize, and provide information to guest about the property and the surrounding area

amenities, including special events and activities

Knowledge and Experience

· Certificate realted to customer service or hospitality

· Minimum 1 year relevant experience with Concierge or Guest Services

· Excellent communication skills in English and ability to communicate in a second language

Key Responsibilities:

• Supervise and manage all site activities, including workers and subcontractors.
• Ensure compliance with safety regulations and enforce site safety policies.
• Coordinate project schedules and monitor progress to meet deadlines.
• Conduct regular site inspections to assess work quality and adherence to plans.
• Communicate effectively with project managers, clients, and team members.
• Assist in problem-solving and decision-making on site-related issues.
• Maintain accurate site documentation, including daily reports and progress updates.

Requirements:

• Proven experience as a Site Supervisor in the construction industry.
• Strong knowledge of construction processes, safety standards, and building codes.
• Excellent leadership and organizational skills.
• Ability to read and interpret blueprints and project specifications.
• Strong communication skills, both verbal and written.
• Problem-solving skills and ability to work under pressure.

• Safety Officer (Reporting to: Project Manager)
• Salary: $4500 to $5000
• Working hours: Monday to Saturday, 44hrs a week
• (candidates should be prepared for potential adjustments to the schedule based on project needs or operational requirements)
• Location: Punggol

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Summary: As the main contractor’s Safety Officer, you will report to the Project Manager and be responsible for maintaining a safe and compliant construction site. Your duties include developing and enforcing safety protocols, conducting regular inspections, facilitating training programs, and fostering a culture of safety among all personnel. You will also liaise with regulatory bodies to ensure compliance with Singapore’s Workplace Safety and Health (WSH) regulations and best practices.

Key Responsibilities:

Site Inspections: Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.

Risk Management: Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.

Training and Education: Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).

Incident Management: Investigate accidents and near-misses to determine causes,

recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.

Safety Protocols: As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM),

to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.

Emergency Preparedness: Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.

Documentation and Reporting: Maintain accurate records of safety inspections, safety training

sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.

Communication: Act as a point of contact for safety-related concerns, facilitating clear communication between management and workers to promote a culture of safety.

Responsibilities:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.

• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.

• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.

• Excellent knowledge of construction site safety practices and legal requirements.

• Ability to work outdoors in varying weather conditions.

• Provide chauffeuring services to Managing Director.
• Perform additional driving tasks assigned by the company, including transporting staff or delivering documents as needed.
• Maintain the cleanliness and condition of the vehicle, including refuelling, topping up the cash card, and ensuring regular maintenance servicing
• Handle vehicle-related legislation and documentation, such as renewing road tax, arranging vehicle inspections, and addressing any traffic offenses or accidents.

Requirements:

• Possess a valid Class 3 license with a clean driving record.
• At least 2 years of relevant working experience
• Well-versed in Singapore roads and safety regulations

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Operate, maintain and ensure safety while operating the crane.
• Inspect the crane regularly for repair and ensure it is in good working condition for the next day operations.

Requirements:

• Holds a valid Crawler Crane Certificate
• At least 3 years of crawler crane operation experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Roles & Responsibilities

• Participate in daily meetings with subcontractors and perform survey setting out of lines and points required for structural and architectural tasks.
• Communicate effectively with project staff and subcontractors to understand requirements and plan tasks to meet project deadlines.
• Ensure the precision of survey setting out lines and points, facilitating smooth handovers to minimize site work errors.
• Follow systematic procedures for setting out work, including verifying formwork levels before and after casting, and checking the verticality and alignment of walls and columns.
• Demonstrate confidence in survey work by conducting multiple checks and closing all tasks daily to avoid potential errors.
• Arrange for regular calibration and maintenance of surveying equipment, keeping accurate records to comply with audits and company standards.
• Coordinate with Licensed Land Surveyors to complete AMSL and As-Built Surveys with endorsements required for regulatory submissions.
• Contribute to site safety by supporting the Environmental Health and Safety (EHS) initiatives led by the Project Manager and Workplace Safety and Health Officer (WSHO).
• Enhance skills and knowledge by attending surveying courses and proposing innovative equipment or methods to improve site operations.
• Take on additional responsibilities within the project team to support cost-saving measures and overall project success.
• Mentor and guide new or junior land surveyors, ensuring a seamless transition into the team while maintaining site progress.

Qualification Requirements:
Candidates with Certificates or Diplomas in relevant fields are welcome to apply.

1. Correspondence with the residents to assist the Management Council (MC) to perform duties and responsibilities of the Management Corporation as described in the Building Maintenance and Strata Management Act (BMSMA). Relieves the Management Council of the day-to-day worries and involvement.

2. Is the overall in charge of maintaining the records filed in the management office pertaining to the land and buildings, maintenance and servicing contracts and accounting data for all occupants.

3. Ensure that all contracts for cleaning, maintenance, security, mechanical services, etc are complied with, and supervised as necessary and renewed on a timely basis.

4. Supervise all building maintenance and recommend repairs and maintenance to the MC as required.

5.. Meet and deal with resident queries and problems as required.

6. Call tenders/quotations for building service contracts and repair works wherever necessary.

7. Carry out all legal requirements of the land and buildings, including responding to any queries by the relevant government authorities and involved parties.

8. Keep the building adequately insured and keep insurers informed of any material changes and file such insurance claims as are necessary

9. Organize and attend Council Meetings and the preparation of Agenda and Minutes.

10. Prepare correspondences for and on behalf of the Management Corporation.

11. Prepare Annual General Meeting documents and minutes and assist in conducting the General Meetings.

12. Overall in charge of the site’s staff work performance and closely work with the Maintenance and Account departments based at Rhodo’s Headquarters on all matters with regards to the estate.

Matured workers are also welcomed!

The Accounts Officer is responsible for processing credit application, invoicing, debt collection, account receivable cashiering, reconciliation and month end requirement. He/ She must ensure the accuracy of all charges and credits to the various debtor accounts and ensure they are posted on a timely basis. The Accounts Officer has to manage the overall credit and receivable collection functions of the hotel in the most efficient manner in order to minimize the no-payment of accounts and potential bad debts. Also, to ensure that the hotel Account Receivable and credit policy and procedure is adhered by relevant departments.

Accounts Receivable Duties

City Ledger:

· To assess the customer's credit worthiness by research through various available sources and to recommend credit approval or disapproval to the Management.

· Process all Credit Applications, ensuring that clients are notified promptly and professionally.

· In the AR module, set up AR accounts for newly approved credits and ensure creditors’ details are correct at all times.

· Accountable for the accurate processing of all AR accounts.

· Ensure that all Debtors’ invoices are accurate; all services invoiced supported by a valid guarantee of payment and the room rates correct.

· Check the room rates as reflected in the invoices are in line with the contracted rates accorded to the companies, airlines & agents. Any ad-hoc rates, the head of department has to be aware of the rates given by the sales manager.

· Follow up with Sales & Reservations Department if there is a variance in the room rates charged.

· Responsible for the timely transfer of the invoices to the city ledger and prompt mailing (or emailing) of the invoices to the debtors.

· Assist in dealing promptly with client queries on city ledger account. Answer debtors’ inquiries promptly and effectively.

· Complete a daily summary of all adjustments related to the City Ledger; ensure that it is distributed as necessary and reconciled with a PMS generated report at end of shift.

· Maintain proper filing procedures.

Credit Cards:

· Ensure that all credit card transaction are verified for completeness and the accounts formally reconciled on a daily basis.

· Calculate and accurately post credit card commissions.

· Promptly investigate all credit card disputes, liaising with the Front Office and the banks.

· Ensure all guest refund are processed in a timely manner as per the hotel policy; with all supporting paperwork and required authorizations.

· To preform monthly credit card payment reconciliation.

· Ensure the operation procedures are in accordance with PCI-DSS compliances.

Month End:

· Accurately process all Monthly Statements and mailed promptly.

· Ensure that all Month End reports are printed and forwarded to the Director of Finance to prepare the balance sheet reconciliation.

Credit Control Duties

Credit applications:

· Process credit applications within 10 working days, ensuring that clients are notified promptly and professionally.

· The credit worthiness of all applicants is formally checked and approval received from Director of Finance.

· Review the credit worthiness of all existing non-Accor approved clients on a yearly basis.

City Ledger:

· Ensure all invoices / statement are issued on a timely basis.

· Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.

· Implement effective inquiry response procedure for guests and management.

· Ensure all travel agent commissions are timely processed and paid.

· Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers.

· Conduct credit meetings at least once a month.

· Attend Credit Managers Group meetings to remain well informed credit risks.

· Appropriately manage all delinquent accounts, liaising with debt collectors where needed.

· Review and recommend accounts to be written off, providing appropriate documentation.

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

As a Facilities Management team Leasing Executive (Residential) for Knight Frank, you’ll be instrumental in ensuring our residential communities are well-maintained and thriving. This role puts you at the forefront of managing tenant relationships, lease negotiations, and community satisfaction, fostering a seamless living experience for residents. If you’re passionate about residential real estate, excel at maintaining high occupancy rates, and enjoy creating positive tenant experiences, this role offers a rewarding opportunity to grow within a respected real estate leader.

This role is perfect for someone ready to enhance the residential leasing experience, utilizing their expertise to contribute to Knight Frank’s high standards in property management. If you thrive in a dynamic environment and are excited about residential real estate, we’d love to hear from you!

What you will be doing:

• Lease Management: Oversee leasing activities, including the preparation of Letters of Offer and Tenancy Agreements, and collaborate with solicitors on lease documentation.
• Budgeting & Reporting: Prepare annual budget forecasts and generate monthly management reports to track performance and support strategic decision-making.
• Market Research & Occupancy Strategy: Stay updated on residential trends, constantly reviewing tenant mix and occupancy strategies to maintain a high occupancy rate.
• Resident Relations: Build and nurture positive relationships with residents, addressing tenancy matters such as move-ins, compliance, and maintenance promptly and professionally.
• Financial Management: Manage residential rental income and arrears, working closely with the Finance team on billing, deposit refunds, and related financial matters.
• Authority Liaison: Coordinate applications and liaise with relevant authorities on lease-related matters, ensuring compliance and a smooth leasing process.

What we’re looking for someone who’s:

• CEA Qualified: Holds the necessary qualifications to be registered with the Council for Estate Agencies (CEA).
• Experienced in Real Estate: Has a Diploma in Real Estate or a related discipline, with at least 5 years of experience in residential leasing or property management.
• Skilled in Negotiation & Marketing: Strong in lease negotiations and able to engage effectively with a diverse range of tenants and stakeholders.
• Detail-Oriented & Analytical: Meticulous in documentation, with solid financial analytical skills for managing budgets and lease-related finances.
• Proactive & Resident-Focused: Brings excellent interpersonal skills to foster positive resident relations and address their needs efficiently.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

Reporting to the Head of Leasing, you will be responsible for all retail leasing functions of various shopping malls.

Job Responsibilities:

• Support the Head of Leasing in planning and implementing leasing strategy and tenant mix
• Formulate and implement retail concepts and target prospective tenants with creative retail concepts
• Prospecting/leasing of spaces and conduct viewing of available spaces
• Monitor all current and future vacancies to ensure full occupancy of the mall
• Prepare annual rental budget and projection and monthly reporting
• Negotiate new and renewal of leases with tenants
• Account management of tenants and tenancy liaison, handling tenancy-related issues and maintain good landlord-tenant relationships
• Work with relevant departments to meet tenant’s needs and drive traffic into the malls

Job Requirements:

• Degree in Real Estate Management, Business Administration, Marketing or equivalent
• Minimally 5 years of retail and commercial leasing experience
• Proven track record in retail leasing with good network of tenants and contacts
• Good understanding of the retail industry and trend
• Excellent interpersonal and communication skills
• Possess positive disposition, resourceful and a team player
• Ability to multi-task, an eye for details and work within timeline
• Those who are registered as Salesperson with CEA will have an advantage

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role:

As a Learning & Development (L&D) Executive, you will play a key role in supporting the administration and execution of learning and development programs across the organisation. You will assist in ensuring that training records are well-maintained and up-to-date, and engage frequently with our staff and external training providers to meet the company’s learning needs. This role is perfect for someone who’s passionate about people development, highly detail-oriented, and eager to learn and grow with our colleagues.

What you will be doing:

• Oversee the administration of course registration, certification processes, training subsidies, and payment management.
• Maintain comprehensive training records and evaluate the effectiveness of training programs to ensure they support present and future organizational goals
• Conduct regular reviews and update internal and external training courses to ensure relevance and alignment with business goals.
• Partner with management and business leaders to assess and identify training needs across the organization.
• Source, evaluate, and collaborate with external training providers to design and deliver tailored learning solutions.
• Manage and communicate the organization’s training calendar, course offerings, Standard Operating Procedures (SOP), and training policies.
• Lead and manage mentorship programs and other internal development initiatives to foster continuous learning.

What we’re looking for someone who’s:

• At least 3 years of experience in Learning & Development.
• Preferred qualifications include Advanced Certificate in Training and Assessment (ACTA) or Advanced Certificate in Learning and Performance (ACLP).
• A Diploma or higher qualification in Human Resource Management.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

As our Facilities Management Project Executive, you'll play a key role in supporting the efficient management of building projects, term contracts, and maintenance initiatives. In this position, you’ll be instrumental in handling tender processes, project oversight, and contract administration to ensure quality and compliance across our portfolio. This role is perfect for someone who enjoys a hands-on approach to project and contract management and thrives in a collaborative environment.

What you will be doing:

• Manage building, mechanical, and electrical projects, liaising with various stakeholders to ensure all works are on track.
• Develop and roll out tender documents for term contracts and projects, evaluate proposals, and provide recommendations for client and management approval.
• Oversee contract execution, ensuring project timelines, budgets, and standards are met.
• Attend project and client meetings to discuss project progress, resolve issues, and provide updates.
• Take on additional responsibilities as assigned by your supervisor to support team goals.

We’re looking for someone who’s:

• Hold a Diploma in Quantity Surveying, Construction, or a related field and has hands-on experience with tender processes and project execution.
• With at least 2 years in related roles (such as quantities surveying and project management), especially in the building and construction industry.
• Able to manage multiple tasks and ensure timely submission of tender and project documentation.
• Capable of working effectively with clients, contractors, and internal teams to ensure project success.
• 
  

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

About Chambers International

Established in 1980, Chambers International, has built a strong presence in Singapore as a reputable group of companies providing a comprehensive range of professional real estate consultancy services, including integrated facilities management and strata title management.

We're Hiring!

The ideal candidate should have excellent organizational and time management skills, as well as strong attention to detail. Good knowledge in computer skills and previous experience in data entry/administrative role is preferred. If you are a proactive and reliable individual with a positive attitude and a willingness to learn, we welcome you to join our team.

Responsibilities:

• Manage full sets of accounts
• Prepare the monthly financial reports on timely
• Liaise with auditors for yearly audits for audit or tax purposes.
• Prepare and submit quarterly GST return.
• Provide general administration support
• Other Ad hoc duties as assigned

Requirements:

• Diploma in Accounting or equivalent
• Minimum 1-2 years accounting experience
• Proficient in computer skill such MS Office
• Relevant experience in the residential development or service industry
• Possess fluent communication and interpersonal skills
• Meticulous, organised and detail-oriented
• Hardworking and responsible team player
• Able to work in a fast-paced environment and manage multiple tasks at one time

Interested applicants please indicate the details in your resume:

• Notice period/Intended start date
• Last drawn and/or current salary
• Expected salary
• Reasons for leaving current and/or last employment
• Position applied for in the email

We regret that only shortlisted candidates will be notified.

Other Information:

This position involves multiple workplace locations in Singapore.

At Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of everything we do.

We believe that our people are our greatest strength. We seek passionate, dynamic, and motivated professionals to join our team and contribute to the seamless operation and management of world-class properties. Whether you are starting your career or a seasoned professional, we offer the opportunity to grow and thrive in a collaborative and progressive work environment.

Be part of a company that values continuous learning, career development, and a relentless commitment to excellence. If you’re ready to make a meaningful impact in the world of property and facilities management, we invite you to explore our exciting opportunities.

About the role

As a Business Support Executive at Knight Frank, you’ll be at the heart of our operations, working closely with the Managing Director to keep things running smoothly. From managing schedules and creating impactful presentations to coordinating key business activities, this role offers you the opportunity to showcase your organizational skills and be a pivotal part of our success.

What you will be doing:

• Provide comprehensive administrative assistance to the Managing Director, including managing appointments, organizing meetings, preparing expense claims, and generating reports.
• Create fee proposals, PowerPoint presentations, and materials for tender interviews.
• Prepare detailed reports and presentation materials for board meetings, while recording accurate meeting minutes for timely distribution.
• Coordinate, prepare, and review review documents for accuracy and compliance, and efficiently manage Managing Agent agreements and other administrative tasks.
• Handle incoming correspondence, including emails and calls, responding or redirecting inquiries as necessary.
• Assist with various tasks as assigned by the Managing Director to ensure the seamless execution of day-to-day operations.

We’re looking for someone who’s:

• Able to manage multiple priorities efficiently and with attention to detail.
• Has excellent verbal and written communication skills to interact effectively with stakeholders.
• Proficient in Microsoft Office, especially PowerPoint, Word, and Excel, with the ability to learn new tools quickly.
• Demonstrates initiative in problem-solving and takes ownership of assigned responsibilities.
• Meticulous in reviewing documents and ensuring accuracy in all deliverables.
• Thrives in a dynamic environment and can seamlessly manage ad-hoc duties.

Why Knight Frank?

• Lots of opportunities for growth and career development.
• A supportive, collaborative team that values what you bring to the table.
• Continuous learning and development to help you advance.
• The chance to work with a global leader in property and facilities management.

If you’re ready to make an impact and grow your career in property management, we’d love to hear from you!

We are looking for a dedicated and personable Service Operator to join our team. As a Service Operator, you will be the first point of contact for our guests over the phone, ensuring that their requests and inquiries are handled efficiently and with the utmost professionalism. This role is crucial to delivering the exceptional guest experience Mondrian Singapore Duxton is known for.

Key Responsibilities:

• Answer all incoming calls promptly and professionally, directing them to the appropriate departments or handling guest requests directly.
• Process guest requests, such as room service, housekeeping, or maintenance needs, and ensure timely follow-up and resolution.
• Provide accurate information about hotel facilities, services, and local attractions to guests.
• Manage internal communication between departments to coordinate and fulfill guest needs seamlessly.
• Record and log guest requests and any service issues, ensuring clear communication and efficient solution.
• Handle emergency calls and follow hotel protocols to ensure guest and staff safety.
• Assist with wake-up calls and other routine guest service requests.
• Uphold hotel standards in all interactions to ensure a positive and welcoming guest experience.

Qualifications:

• Experience: Previous experience in a customer service role; experience in hospitality or hotel services is a plus.
• Communication Skills: Strong verbal communication skills in English; additional languages are an advantage.
• Technical Skills: Familiarity with hotel phone systems and property management systems is helpful.
• Customer Service: Friendly, patient, and committed to providing exceptional guest service.
• Problem-Solving: Ability to handle guest inquiries or issues calmly and efficiently.
• Team Player: Work collaboratively with all hotel departments to meet guest needs.
• Flexibility: Willing to work in shifts, including weekends, nights, and holidays.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Responsibilities:

• Lead the Facilities Management (FM) team in full scope of FM hard and soft services
• Responsible for communicating department facility-related activities and projects to management
• Lead, plan and manage preventive, corrective and maintenance work schedules for the mall
• Review and monitor term contracts for all building services installations and facilities’ services
• Ensure compliance with the safety and statutory requirements for the mall and operations
• Budgeting and managing expenses for all operational and capital expenditure works including monitoring of procurement administration and control for compliance
• Monitor and analyse the monthly utilities consumption trend to manage energy and water usage
• Track, monitor and chase down completion of work stages to ensure timely completion and compliance of house rules at all stages of the design, sub-division and fit-out works
• Maintain policies and procedures for the building operations, maintenance, administration, and management
• Prepare monthly management report, building circulars and approval papers
• Supervise and monitor staff, consultants and contractors on all projects assigned to ensure on-time completion and deliverables based on KPIs
• Attend and investigate critical issues/projects for follow up rectification

Requirements:

• Degree/ Diploma in Mechanical/ Electrical Engineering or equivalent
• Minimum 5 years of relevant experience in Real Estate, Facilities Operations Management
• Possess hands-on experience in Facilities Management, Project and Maintenance Operations include ACMV, Electrical and Fire Protection services
• Must be well-versed and experienced with good technical competency in M&E matters
• Candidate should possess Senior/ FSM certificate
• Candidate with certification in GMM/ GMFM has an added advantage
• Independent with good leadership traits and lead by example
• Hands on ability to lead the team on everyday operations and projects
• Ability to multi-task, an eye for details and perform under tight timeline
• A strategic thinker with strong analytical skills and critical path planning ability
• Positive disposition, resourceful and a team player
• Excellent interpersonal and communication skills

What do we expect from you?

Working closely with Hotel General Manager, the Executive Assistant Manager (EAM) in charge of Commercial Performance (Rooms Sales & F&B Events & Sales) in a hotel plays a crucial role in driving revenue and ensuring the hotel’s financial and business objectives are met. In the absence of the General Manager, EAM will take accountability on hotel’ operations. Here’s an outline of their scope of work:

How your day looks like:

Strategic Planning and Revenue Growth

• Develop and implement strategies to maximize revenue across all departments (rooms, food and beverage, events, etc.)
• Analyse market trends, competitor performance, and demand patterns to adjust pricing and promotions
• Provide regular updates on sales performance, operational metrics, and financial results
• Collaborate with the Revenue Management and Sales teams to optimize pricing, distribution, and inventory strategies

Sales Oversight

• Work closely with the Sales Team as well as the Assistant Director F&B Sales & Events to ensure effective campaigns and promotions align with the hotel’s business goals
• Drive initiatives to attract and retain key accounts and business partnerships
• Evaluate the success of sales and marketing efforts and recommend improvements
• Working on a collaborative manner with Director of Revenue, Director of Marketing

Operational Leadership

• Oversee the performance of commercial departments (Sales, Events)
• Ensure alignment between operations and the overall commercial strategy of the hotel
• Identify opportunities for operational efficiencies that enhance profitability
• Special projects champion to elevate Guest Satisfaction and improvement of process
• Act as the General Manager’s Representative in their absence, providing strong leadership and decision-making support

Financial Performance Monitoring

• Monitor key performance indicators (KPIs) such as RevPAR (Revenue Per Available Room), ADR (Average Daily Rate), GOP (Gross Operating Profit) and occupancy rates
• Prepare and present regular financial and performance reports to Senior Management, Owners, Operator
• Identify underperforming areas and create actionable plans to address them

Customer Experience and Brand Alignment

• Ensure that commercial strategies are aligned with delivering an exceptional guest experience
• Maintain consistency with brand standards while adapting to market-specific needs

Team Development and Leadership

• Guide and support department heads, ensuring alignment with the hotel’s objectives
• Mentor and develop team members to build a high-performing commercial team
• Foster cross-department collaboration to achieve business goals

Stakeholder and Owner Relations

• In agreement with General Manager: can act as a liaison between the hotel Management Team and Stakeholders/Owners to communicate performance and strategies
• Address stakeholder feedback with actionable plans to meet expectations

Core Skills Required:

• Strong understanding of revenue management, sales, and marketing principles.
• Analytical and strategic thinking skills.
• Excellent communication and negotiation abilities.
• Leadership and team-building capabilities.
• Ability to adapt to changing market conditions and implement innovative solutions.
• This role is highly dynamic and central to a hotel’s financial success, blending operational leadership with a focus on strategic growth and guest satisfaction.

How do I deliver this?

Tell it like it is- Authentic, honest, you mean it, sincere, true.

Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.

I've got your back-Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.

Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.

Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Job Description:

• Assisting with recruitment, posting job vacancies, reviewing job applications, arranging interviews with suitable candidates and conducting candidate reference checks.
• Supporting employee relations initiatives, assisting with employee conflict resolution and daily communication between the HR department and the organisation's various teams.
• Assisting in the preparation of HR documents, such as employment contracts, HR policies and employee handbooks.
• Collating and updating new employee records.
• Maintaining employee records and ensuring data is accurate and up to date
• Supporting the HR department in administrative tasks, such as employee data entry and data filing.
• Assisting with payroll preparation by tracking relevant employee data, such as performance reviews and feedback.

Site engineers work chiefly on construction projects. They form part of construction management and use their skills and expertise to guide crew members and ensure the successful completion of a project. Site Engineers frequently liaise with clients and negotiate with vendors and suppliers to secure the best deals.

Transport clients and/or packages to and from destinations. Arrive at destinations on schedule. Fulfill administrative needs, like office pickups. Research and plan for traffic, construction and weather delays.Driver responsibilities include arranging regular cleaning and maintenance services for the vehicle, planning each route based on road and traffic conditions

Preparation and Submission of Interim and Final claims for client approvals.• Preparation and Submission of cost estimate for variation works.• Carry out Site visits for Joint measurement with clients for variation works.• Evaluation, verification and certification of sub contractor’s claims.• Quantities take off as per standards and preparation of estimate for tenders.• Preparation of material Reconciliation statements.• Evaluation of Rates and issuance of Purchase order for Bulk material procurements.• Liaison with client’s contract team and attend meetings for the payment related issues.• Assist the Project /site manager with contractual matters.• Support the site team in Preparation of method statement and Risk assessment.

Roles & Responsibilities

Responsibilities:

• To develop tender strategies and responsible for tender estimation, including but not limited to quantity take off, cost estimation etc.
• To prepare tender submission, including qualification and quantification documents.
• To coordinate all parties to provide accurate analysis on the participated project including collating of critical information and preparation of final submission documentation.
• To conduct tender exercises for sub-contracting including evaluation and award of contract.
• To prepare development plan to client aligning to Master Industry Plan (Familiar with industry market trend to provide input and ideas on what key propositions to bring to clients and knowledge in Design & Build Tender is preferred)
• To do presentation to Management on the tender submission proposal.
• To do presentation to Potential Client / Consultants on submission proposal and good at negotiation
• Any other duties that may be assigned.

Requirements:

• Degree or Diploma in Quantity Surveying, Engineering, or equivalent.
• At least 8 years of experience in quantity surveying for construction projects.
• Self-motivated, good communication and interpersonal skills
• Experience in building construction projects especially residential
• Able to work independently and work under pressure
• Able to multitask and meet deadlines

Roles & Responsibilities

1. Demonstrate leadership and provide training to AE team members.
2. Offer constructive suggestions to superiors, along with solutions to issues.
3. Maintain clear communication with staff members, providing guidance throughout the tender process.
4. Take responsibility for all tender costing before presenting to superiors for management meetings.
5. Act proactively, ensure well-coordinated reports, and meet superiors' expectations.
6. Embrace our mission - be a driver, not a passenger.
7. Build relationships founded on mutual trust and respect.
8. Show willingness to listen, learn, and adapt.
9. Focus on continuous improvement.
10. Participate in and promptly respond to all tender submissions, tender interviews, and post-tender addendums.
11. Conduct due diligence on works scope and responsibilities.
12. Perform basic QS tasks (e.g., measurement and calling quotations) if internal staff resources are limited.
13. Preferably possess over 5 years of experience in A & A works tendering.