You will support the Operations Manager in managing effective operations and maintenance of our retail mall.

Job Description

• Provide facilities management services for shopping malls
• This includes cleaning, pest control, horticulture, security management, ACMV, M&E, building services etc through our appointed term/ sub-contractors.
• Investigate, check and analyse reported breakdowns & faults to determine their cause for the prevention of future occurrences.
• Supervise upgrading projects for the shopping mall that you are assigned to.
• In addition, you will be responsible for car park management.
• Manage and attend to all feedback and service requests in a timely manner.
• Promote good relations with our partners and tenants.
• Lead the technicians and manage vendor services to achieve the required professional standards in day-to-day operations.
• Maintain building operation manual and any records relating to the building.
• Part of Company Emergency Response Team (i.e. Site Incident Controller, First Aider, etc),
• Part of Environmental Health Safety (EHS) team for review & approval of permit to work (PTWs), risk assessment, safety checks/audits of the mall.
• Any other duties are assigned by the Supervisor.

Requirements

• Minimum Higher NITEC/ Diploma in Building Services Engineering / Mechanical / Electrical or equivalent with minimum 2 year of relevant working experience, preferably in managing commercial properties or alternatively, possess at least 3 years of facilities management experience.
• Able to work within tight timelines, resourceful and systematic in resolving problems.
• Preferably possess certification for Fire Safety Manager.
• Pro-active, independent, able to work with minimal supervision and perform under pressure.
• Good communication and interpersonal skills.
• Service orientated mindset.

As a Data Analyst, you will collect and analyze data to identify trends and provide the team and Management with valuable information that they can use to improve operational and businesses practices and trends.

Your main duties include identifying, gathering, analyzing data and making their insights accessible to the company through easy-to-understand graphs, charts, tables and reports. From time to time, you may also be required to assist the IT Engineer in supporting end user technologies, including desktop, printers, devices and potentially network and systems of all types, providing technical support and ensuring the whole company runs smoothly.

It is expected that the candidate has a very fine eye for detail, experience as a Data Analyst, and a deep understanding of the popular data analysis tools and databases.

A successful Data Analyst must be detail-oriented, proactive, and have a strong Emotional Quotient (EQ) to manage and resolve conflicts. To quickly establish trust and confidence in their abilities, the individual will work collaboratively, and must be able to communicate effectively with the Client, Fortis Construction Pte. Ltd. team, subcontractors of all tiers, as well as the equipment vendors and their agents. 

Responsibilities Specific to the Role:

• Develops and manages data dictionaries and documentation of data reporting standards
• Build dashboards and reports to visualize and interpret business data in supporting business decision making
• Collaborate effectively on team projects and work autonomously on individual work as appropriate
• Assist IT Engineer to provide IT support by monitoring and maintaining the company computer systems, installs and configures hardware and software, and solves technical problems