Our client is a global MNC in real estate and investment management. Due to business needs, they are now recruiting a Property Officer be part of their Facilities Team for ongoing transformation projects.

Duties of Property Officer:

• Assist in day-to-day property maintenance and operational support.
• Oversee preventative maintenance and ensure timely completion of tasks.
• Monitor vendor performance to confirm services meet established KPIs.
• Organize and oversee minor repair and improvement work.
• Obtain quotations and coordinate with contractors for repair tasks.
• Maintain accurate records and standardized systems on-site.
• Be on-call to respond to emergencies and urgent breakdowns.
• Supervise major repair work and assist in annual electrical shutdown events.
• Conduct inspections for building and equipment upkeep.

Requirements:

• Nitec / Diploma in related field
• Relevant experience with Facilities Management / Commercial Building settings

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

• To assist Project Manager daily execution of work.
• To work closely with Maicon and operation staff to meet the project schedule.
• To monitor the progress and quality of work.
• Understand of structural drawing and calculation of site materials.
• Liase with QS to monitor work schedule and claim or VO.
• Compliance safe work procedures.
• Attend site meeting.
• Handle any other ad-hoc duties and task assigned.

Responsibilities:

• Plan, execute, and finalize construction projects according to deadlines and within budget.
• Coordinate with architects, engineers, and subcontractors to ensure project specifications are met.
• Manage project budgets, including cost estimates, tracking expenses, and forecasting.
• Develop project schedules and timelines, ensuring milestones are achieved.
• Conduct regular site visits to monitor progress and ensure compliance with safety regulations and quality standards.
• Communicate effectively with clients, providing updates and addressing any concerns.
• Lead and mentor project teams, fostering a collaborative and productive work environment

Requirement:

1. Minimum 15 (Fifteen) years’ experience in Construction field in Singapore.

2. Priority if having experience all type of facade related works

3. Must be ready to work any time to resolve the project related matter. (even public holiday)

4. Must be able to work in day or night shift (if required)

5. Excellent communication skill

6. Ability to focus and keep calm under pressure

- Willing to work under the sun and overtime, weekend or holiday, shift switching and able to work under pressure and condition such as not afraid of dirty, not afraid of tired.

- Willing to work as a Construction worker, can do the timber, rebar job, able to work at project site, structural work.

- Able to operate of machine, can use construction machine, knowledge of construction safety. Experience in operating equipment like trench rammers, drills, pneumatic hammers. Knowledge of mixing and pouring construction material (concrete, sand, grout & etc...).

- At least 10 years of experience in construction industry. Manage site activities, vendors and sub-contractors，assist the Project Manager in the daily execution of work. Attend meeting, coordination, prepare works schedule & site supervision.

- Ensure installation is carried out as per construction drawings & ensure that works are executed within an acceptable standard of workmanship.

- Responsible for all aspects of site safety, proven experience as construction worker, reduce material wasting and cost saving.

- Knowledge of basic engineering and construction principles and methods, be bilingual, fluent in English & Chinese / Bangladesh.

- Any other assigned duties.

Project Manager

Job Role Description:

The Project Manager oversees the planning and all project operations. He/She manages the progress of the project and ensures quality and timely delivery. The Project Manager will be required to travel to project sites. Good communication skills are needed to liaise with the various stakeholders.

The Project Manager is responsible for managing and reviewing operational policies, standards and procedures related to project logistics, including but not limited to integrating and installing automations, rigging and lifting technology. He/She is also responsible for managing relationships with logistics operations managers and managing project logistics resources, including manpower, internal assets and external vendors.

Resourceful and analytical, he/she is required to manage resources and obtain buy-in among internal and external stakeholders. He/She is also expected to lead a department and make business decisions independently.

The Project Manager is involved in the building, installation and execution of solar projects and ensure that all installations are as per the design and specifications layout. He/She is also involved in the regular maintenance or troubleshooting of the solar projects. He/She drives projects in all aspects of process and engineering design. He/She leads process development initiatives and see-through project life cycle, ensuring schedules and timeline are adhered to and in line with objectives. He/She works closely with contractors in quotation matters as well as service delivery. The Project Manager manages budget to ensure cost-effectiveness. He/She oversees new plant set up.

Tasks:

Coordinate with relevant parties to manage progress of the project to make sure that the schedule is kept.

Lead team to manage project operations, schedule, and specifications.

Manage operational cost to keep cost within the budget.

Manage site document filing and record keeping in accordance with International Organization for Standardization (ISO) standards.

Manage subcontractors’ activities to ensure compliance of contract requirements.

Monitor compliance of work with the workplace safety and health regulations.

Monitor quality of project delivery to make sure they meet project requirements and regulations.

Oversee the project team and subcontractors in delivery of project to meet completion date.

Provides leadership to the project management and construction team.

Supervise daily site activities.

Align resource management (manpower and asset) strategy with business strategy across different business activities.

Assess situational factors that inhibit change such as organisation culture, tradition and management mindset.

Build a culture of business process improvements that extend beyond project life cycle.

Determine key messages to communicate to internal stakeholders for application of latest technology trends.

Develop measures to improve vendor management capability in the organisation.

Develop strategic project plan to align projects with business strategy.

Drive Workplace Safety and Health (WSH) activities to ensure department compliance with requirements.

Drive behavioural change at organizational level to address non-conformance of WSH standards.

Drive organisational discussion on adoption of the latest technology innovations.

Drive the successful completion of technology projects.

Engage senior management for buy-in to implement solution identified.

Evaluate project activities in accordance to analysis and investment valuation concepts.

Influence stakeholders' perspectives of requirements and activities.

Influence the organisational programme management culture with analysis and investment valuation concepts.

Manage WSH activities to ensure department compliance with requirements.

Propose areas in logistics operations where technology can enhance processes.

Review allocation of resources across different business activities.

Review better ways to approach problems through synthesising and reorganising the problem information.

Review business processes improvement solutions to determine effectiveness.

Review projects to meet cost and benefit targets of a programme.

Communicate with project stakeholders across the various stages of the project.

Conduct company-level planning, such as policies and production quotas in collaboration with other managers.

Enforce compliance with legal, health and safety requirements.

Manage project budgets.

Oversee the preparation of records and reports.

Plan details of projects, such as quality, cost, timelines and labour requirements.

Prepare project tenders and contract bids, and acquire funding.

• Manage new Data Center project execution for green and/or brown field projects.

• Execute end to end project initiation process.

• Development of project master program, project charter and set up project processes.

• Sourcing for suitable specialist and subject matter experts to be part of project delivery team.

• Translate business requirement/plan into executable project deliverables.

• Prepare project budget capital funding, manage approved project capital funding cashflow and spending within approved budgets.

• Lead project tender and administration processes.

• Timely and accurately reporting of project progress and expenditure to management.

• Familiar with Data Canter risk redundancy configurations and requirement.

• Day to day construction oversight to ensure the project are carrying our safely complying with EHS requirement, on schedule, cost efficient that is within approved budget and compliance with specification.

• Assist in researching new technologies that could apply to new DC or to enhance current DC.

• Knowledgeable in various M&E critical systems (e.g. UPS, Generator, Chiller, Cooling Tower) requirement including testing and commissioning (i.e. FAT, SAT, IST).

• Liaise with Engineering Solution, Energy & Sustainability and DC Operation colleagues for project requirements.

• Oversee to ensure Environment, Safety and Occupational Health implementation by project contractors.

• Resourceful and excellent problem-solving skills, timely escalation to superior.

• Familiar in Energy & Sustainability certifications requirement (i.e. LEEDs, Green mark)

• Ability in reading design and construction drawings for all fields (Architectural, Structural, M&E, etc.)

The Ideal candidate should possess:

• Minimum 10 years of relevant work experience in project management or construction management with proven track records in green and/or brown field data center projects.

• Diploma in Engineering, Project Management, Construction Management or Architecture.

• Preferable with LEED accredited professional.

• Possess good leadership, team player and good problem-solving skills

• Possess good communication skills in English and with attention to detail

• Good financial knowledge to oversee project cost control and management

Hiring Project Engineer x3, mainly for Construction Electrical / ACMV / Fire Protection System

• Location: Across Singapore
• 5.5 days work week
• Basic up to $5700

Key Responsibilities:

Project Coordination: Manage and oversee construction projects, ensuring they are completed on time and within budget.

Technical Expertise: Provide engineering support for ACMV (Air Conditioning and Mechanical Ventilation), Fire Protection, and Electrical systems.

Site Supervision: Monitor on-site activities to ensure compliance with safety standards, project specifications, and quality requirements.

Resource Management: Coordinate with subcontractors, suppliers, and internal teams to ensure smooth project execution.

Documentation: Prepare and maintain project documentation, including progress reports, technical drawings, and compliance certifications.

Problem Solving: Address and resolve technical and operational challenges promptly to avoid project delays.

Client Interaction: Liaise with clients to provide updates and ensure project requirements are met.

Requirements:

• Bachelor’s degree or diploma in Mechanical, Electrical, or a related engineering field.
• Proven experience in construction projects involving ACMV, Fire Protection, or Electrical systems.
• Strong understanding of construction standards and safety regulations.
• Excellent project management and organizational skills.
• Ability to read and interpret technical drawings and specifications.
• Strong communication and interpersonal skills.
• Proficiency in project management software and tools is a plus.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

- Carry out project planning, scheduling, good documentation system and project management.

- Prepare, review and submit all detailed programmes, schedule, method statement, technical details and risk assessment plans.

- Conduct regular site inspections, undertake project status review meetings/safety meetings in ensuring quality and timely deliverables.

- Lead a team of professional and technical site staff in planning and execution of day-to-day operations.

- Ensure adherence to project scope and requirements.

- Provide timely project progress reporting to Management.

- Work closely with clients, project team, relevant authorities and subcontractors.

- Control and monitor work progress and ensure work quality, smooth delivery, and timely completion of projects.

- Ensure the successful handover of all projects handled.

Skill Preferable:

- Minimum 3 years of related working experience in the construction industry.

- Strong technical background with understanding or hands-on experience in software development and web technologies.

- Strong communication and interpersonal skills.

- Proficient in Microsoft Office

Our client is one of the leading player in the Construction Sector. Due to business needs, they are now recruiting a Project Accountant to be part of their Finance and Accounts team for ongoing projects. They are located in the East Area.

Responsibility:

• Manage project performance, ensuring operational KPIs are met and coordinating with Project Managers.
• Prepare and present quarterly performance reports to stakeholders.
• Analyze, forecast, and monitor project costs, addressing variances and providing updates.
• Support budgeting, forecasting, and statutory/interim audits.
• Provide insights on WIP, collections, risks, opportunities, and cash flow.
• Recommend improvements in project management and reporting processes.
• Review and validate project payments and invoices.

Requirements:

• Min Degree in Finance / Accountancy or any related field
• Minimum 3 - 5 years experience in Construction or similar industry, handling various projects

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.
EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

• Manage and coordinate all aspects of construction projects, including planning, design, procurement, construction, and close-out.
• Ensure compliance with safety regulations, building codes, and other relevant laws and regulations.
• Conduct regular site visits to monitor progress, identify potential issues, and take corrective action as needed.
• Manage project documentation, including contracts, change orders, and progress reports.
• Coordinate with internal teams, such as procurement, logistics, and finance, to ensure seamless project execution.
• Identify and mitigate risks, and develop contingency plans to address unexpected issues.
• Ensure that projects are completed to the highest quality standards, meeting client expectations and industry benchmarks.
• Develop and maintain strong relationships with clients, contractors, and other stakeholders.

Responsibilities:

*To perform company requisitions and purchases in accordance to policies & procedures

*Liaise with supplier on price negotiation, delivery, quality, discrepancies, etc

*Compare and evaluate offers from suppliers

*Issuance of Purchase Order

*Explore new suppliers with better quality, price, service and commercial terms

*Updating of approved supplier/vendor list in the server

*Assist in preparing cost budget

*Preparing cost report

*Other related duties as assigned

Requirements:

Experience in purchasing/QS

Minimum Diploma level or equivalent with at least 1-2 years of relevant working experiences

Hands-on experience with purchasing software

Responsibilities:

*Access power and instrument control signals for production equipment.

*work on the line from the substation to the process equipment,

*installation and commissioning of transformers and switchgear, the construction of cable lines, and the power supply and commissioning of equipment;

*work on the bus path from the instrument central control room (CCR) to the equipment including the installation and commissioning of control cabinets,

* installation of cable paths, the power supply of process equipment, and process interlocking commissioning

*· Manage construction activities and progress independently.

Requirements

*· Able to complete above responsibilities indepandently.

*· Degree in Electrical engineering or diploma holder with minimum 5 years of relevant experience.

*· Technically competent across the full range of electrical systems

*· Good interpersonal and communication skills to interact with all level of staff.

• Surveying buildings and repair mechanical systems
• Performing maintenance of electrical systems
• Inspecting, analyzing, and troubleshooting systems and equipment.
• Sourcing replacement parts.
• Repairing or replacing faulty equipment.
• Fabricating any components required.
• Maintain heating and plumbing systems to ensure functionality
• Inspect alarm systems (fire, protection) and schedule repairs when needed
• Perform manual repairs when necessary

Responsibilities

Assist Project Manager / Site Manager to plan, manage, and ensure smooth implementation and monitor of projects assigned from inception to completion on time and of the desired quality.

Support Project Manager / Site Manager in the volume business through coordination, follow-up, and reporting the progress and quality of the overall project.

Be in-charge of leading and managing the installation team to ensure safe, high quality, and complete-on-time delivery of organization projects and solutions.

Responsible for effective site administration which includes site safety and control of materials/plants on site.

Ensure that all Safety compliance and processes are adhered to by all workers.

Assist to manage and monitor site operations, workers, and vendors.

Responsible for coordination and supervision to ensure works are carried out efficiently and on schedule.

Able to communicate to all levels and attend site meetings including every morning safety meeting with all the workers on a daily basis.

Any other work as and when assigned by the Project Manager.

Requirements

At least 10 years of relevant working experience

Self-driven and able to work within tight deadlines.

Willing to work on the weekends and public holidays in the project site

Able to start work immediately or within short notice.

When submitting a job application, please remember to include the following details for us to conduct a more effective job-matching for you:

Expected & last drawn salary

Earliest availability date/ notice period

We are a construction contractor company looking for QS with at least 3 years work experience in the Singapore construction sector, preferrably in the RC structural and A&A works.

Criteria

- Able to communicate fluently in english

- Have experience in doing workdone claims and tendering for projects

- Able to multitask

- Diploma in construction related fields

- Able to liaise with supervisor on site to get accurate measurements

Key Responsibilities:

• Oversee and manage construction activities related to Dwall construction, deep excavation, C&C tunnels, drainage systems, pavement construction, taxiways, and runways.
• Ensure compliance with Singapore standards and regulations throughout the project lifecycle.
• Conduct regular inspections to ensure quality control and adherence to project specifications.
• Coordinate with contractors, engineers, and other stakeholders to resolve technical issues and ensure smooth project progress.
• Monitor and report on project progress, including budget and schedule updates.
• Implement safety protocols and ensure a safe working environment for all personnel.

Requirements:

• Bachelor's degree in Civil Engineering or .
• Minimum of 3 years of experience as a Resident Technical Officer in construction projects, preferably with experience in Singapore.
• Proficiency in project management and construction supervision.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.

Job Description & Requirements

• Responsible for the implementation and monitoring of Workplace Safety & Health and Environment Management Systems at work sites.
• Conduct regular WSH inspections and follow-up actions to ensure safety compliance
• Ensure all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.
• Ensure the Company meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting
• Ensure the completion and regular review of risk assessments for all work equipments and operations
• Ensure all accidents are documented, investigated and recommended improvements implemented.
• Coordinate the development of health & safety policies, systems of work and procedures.
• Inspect project sites to ensure safety measure are being carried out at all times

Requirements:

• Possess relevant safety certificates (Eg Advanced Certificate in WSH, Safety Officer's Course or equivalent)
• Minimum 3 years of relevant working experience in Building Construction
• Familiar with ISO45001, ISO 9001 & ISO 14001

Job Description:

• Ensure at all times that fire safety requirements contained in the Emergency Response Plan are complied with;
• Supervise the maintenance of all fire safety works in the premises;
• Ensure at all times that the occupant load of any part of any building does not exceed the capacity prescribed under the Fire Code;
• Conduct daily checks within the premises and remove or cause to be removed any fire hazard that is found within the premises;
• Prepare and execute the Emergency Response Plan for the premises and distribute the Emergency Response Plan to the occupants of the premises; (ii) conduct fire drills for the occupants of the premises at least twice in every calendar year or on such occasion as may be directed by the Commissioner;
• Ensure that all occupants are familiar with the means of escape located within the premises;
• Prepare fire safety guidebooks for the occupants of the premises; train, co-ordinate and supervise the Company Emergency Response Team for the premises in first-aid, fire-fighting and evacuation in the event of fire or other related emergencies;
• Train the occupants in the premises in first aid, firefighting and evacuation in the event of fire or other related emergencies;
• Co-ordinate and supervise the occupants within the premises in firefighting and in evacuation in the event of fire or other related emergencies;
• Conduct at least 2 Table-Top Exercises within the premises each year and to evaluate, together with the Fire Safety Committee, the effectiveness of the Arson Prevention Plan and the Emergency Response Plan for those premises;
• Prepare and implement the Arson Prevention Plan for the premises;
• Organise campaigns, training courses, competitions, contests and other activities which will develop and maintain the interest of the occupants within the premises in establishing a fire safe environment;

Requirement:

• Must have valid Fire Safety Manager certification
• Preferably with 2 to 3 years' experience as a Fire Safety Manager or related experience in a similar capacity
• Proficient in Microsoft Word, Excel and Powerpoint

Job Description

Purchaser is responsible for evaluating products, negotiating contracts and buying the site materials needs. A purchaser also need evaluate quality and prices to overseeing delivery schedules.

Requirements

(1) Min 3 years relevant experience in the related field

(2) Ability to work independently meets with the deadline

(3) Strong teamwork spirit, proactive & good communication skills

(4) Cost control skill

Job Description & Requirements

• Responsible for the implementation and monitoring of Workplace Safety & Health and Environment Management Systems at work sites.
• Conduct regular WSH inspections and follow-up actions to ensure safety compliance
• Ensure all Health & Safety policies, procedures, rules and regulations are adhered to and are regularly reviewed, updated and communicated.
• Ensure the Company meets its statutory obligations in all areas pertaining to health, safety and welfare at work, including statutory training and reporting
• Ensure the completion and regular review of risk assessments for all work equipments and operations
• Ensure all accidents are documented, investigated and recommended improvements implemented.
• Coordinate the development of health & safety policies, systems of work and procedures.
• Inspect project sites to ensure safety measure are being carried out at all times

Requirements:

• Possess relevant safety certificates (Eg Advanced Certificate in WSH, Safety Officer's Course or equivalent)
• Minimum 3 years of relevant working experience in Building Construction
• Familiar with ISO45001, ISO 9001 & ISO 14001

Main Duties and Responsibilities

• Work closely with the various stakeholders and users, both internal and external, during planning, design, tender and construction stages.
• Assist with the management and coordination with stakeholders, consultatants and contractors.
• Plan, administer and execute projects to ensure project objectives are met.
• Monitor construction and inspect site works for compliance and discrepancies.
• Assist with the preparation and management of construction contracts
• Prepare project progress reports.
• Other relevant duties as assigned.

Requirements

• Diploma in Engineering or construction related.
• At least 2 years of relevant experience in design and/or management of building construction projects.
• Proficient in drafting related and project management software.
• Ability to coordinate and manage multiple stakeholders from diverse backgrounds.
• Detail-oriented and a good team player.

Job Description

• To manage and to oversee the day-to-day construction activities of the project.
• To develop and formulate cost-effective plan for timely completion of project within the budget and to implement execution plan.
• Monitor the construction productivity, schedule, performance and investigate reasons for any unsatisfactory performance. To also provide recommendations and measures for improvement.
• Manage subcontractors’ works to ensure compliance with contract requirements and the quality of work. To monitor the quality of project delivery to ensure it meets the project requirements and regulations.
• Liaise with authorities, consultants and subcontractors for matters related to the construction of the project.
• Ensure that all workplace safety standards, rules and regulations are being complied at the construction sites and throughout the project.
• Responsible to site progress according to schedule set.
• To lead a site construction team in ensuring smooth execution of work.
• To ensure works carried out meet company’s quality standards & contractual requirements.
• To review and approve materials requisitions.
• Execute overall scheduling and specific planning work.
• Design, implement progress and schedule control systems for the project according to set requirements.
• Construction planning, and to co-ordinate with the client, sub-contractors, consultants and Authorities on all project aspects.
• Ensure safe work procedures and environmental control measures at site.

** Minimum 5 years of experience in Construction / Building / Engineering industry in Singapore.

Job Description & Requirements

• Be responsible for the planning, scheduling, controlling and coordinating of mechanical and electrical works
• Monitor, track, and provide timely project progress reports to the management
• To supervise and control M&E sub-contractors to carry out their works accurately and timely and to ensure that works on site are carried out according to specifications / drawing
• Liaise and hold meetings with clients and M&E consultants on technical resolution, inspection & submission
• Evaluate costing received for M&E works
• To monitor M&E work documents and shop drawings coordination
• Able to ensure that all requirements by Clients, Consultants and relevant Authorities are adhered and established
• Review & co-ordinate subcontractors’ shop drawings and quotations in terms of mechanical and electrical compliance for calling of sub-contract works
• Submission and coordination between sub-contractor, consultants and Project Team
• Supervise and inspect all mechanical and electrical works to ensure quality of work
• To liaison with Consultants for technical clarification
• To monitor and ensure all works are carried out in accordance to approved drawing/specification and complete within schedule time
• To assist in the deployment and storage of M&E materials, plant and equipment delivered by the M&E subcontractors
• Contract administration of M&E subcontracts
• To provide support and arrange the necessary required inspections

1) Degree / Diploma in Mechanical / Electrical Engineering
2) Minimum 2-5 years of experience in Construction / Building / Engineering industry

Job Description & Requirements

* Design, analysis and plan for Civil & Structural engineering works
* Liaise with consultants, contractors & authorities from inception to completion of projects on C&S matters
* Responsible for timely submission of plans and reports to authorities and clients
* Manage projects to meet the time, cost and quality objectivies
* Coordinate and monitor work progress at site including periodical site inspection and attending meeting
* Assists in other ad hoc duties as assigned

Requirements:

• Able to work independently with minimal guidance.
• Proficient in MS Office/Excel
• At least 3 years of local construction experience
• Knowledge in AutoCAD / BIM software is added advantage.
• At least Diploma/ Degree in Civil & Structural engineering or equivalent recognized by the Professional Engineers Board
• Fluent in English , Good project management and communication skills

Role Description

This is a full-time on-site role for a Duty Manager position at Mondrian Singapore Duxton. The incumbent will be responsible for overseeing daily operations and ensuring guest satisfaction. They will handle guest inquiries and resolve any issues that may arise. The Duty Manager will also manage the front desk and supervise the team, ensuring smooth operations and excellent customer service.

How your day looks like?

• Take ownership and responsibility for Duty Management shifts
• Record in the Duty Log all/any incidents that occur in the hotel and follow up with the Front Office Director and/or Hotel Manager
• Report any accident, incident, theft for both internal and external guests, and liaise with Security & Safety Manager as appropriate
• Knowledge of all arrivals and departures, using guest name at all times
• Check current day arrivals and departures, taking appropriate action in the event of fully booked situations
• Fully conversant with current availability situation at any given time, and also future availability
• Fully conversant with all hotel room types, numbers, layout, locations, rates
• Liaise with Housekeeping and Engineering as required for Out Of Order rooms
• Ensure accuracy of input into reservation/front desk systems, and content/legibility of registration cards
• Manage upselling opportunities, email capture and other Front Office initiatives
• Ensure all necessary supplies are available for the Front Desk in order to work efficiently and oversee ordering/completion of Purchase Orders in line with hotel policies and procedures
• Undertake and complete any special projects, tasks or other reasonable request by Front Office Director and/or Hotel Manager
• Meet and welcome regular, global card holders and VIP guests
• Ensure Front Door entrance is covered at all times
• Ensure guest privacy and security, respecting confidential information
• Ensure all guest special requests are followed through and administrated
• Ensure Front Desk Agents are fully conversant with correct policies and procedures for: Reservation enquiries and booking requests, allocation of rooms, pre-allocation and handling of Group arrivals, registering guests, offering assistance with luggage and/or escort to guestrooms, VIP guests/walk-ins, and handling complaints/feedback.
• Follow up on any doubtful accounts passed on by Front Desk Agents
• Authorize and sign paid outs, corrections, adjustments and cashier’s banking
• Be fully involved in the preparation of departmental and hotel budgets as well as any other financial reports if requested
• Ensure Front Desk Agents balance their close of shift and resolve any discrepancies in audit and cash float balancing
• Fully conversant with foreign exchange procedures
• Fully conversant with hotel credit policy as it relates to: cash payments, credit card payments, account to company, voucher payment, and third party payment.