We are seeking an individual with QA/QC experience in the mechanical trades for the position of QA/QC Engineer for Fortis Construction Pte. Ltd. Singapore operations. The candidate will assist with the QA/QC program throughout the design and construction phase of the largest multistory data center in Asia (The Project).

Reporting to the QA/QC Manager, the candidate will be responsible for assuring the implementation and compliance with the Quality Assurance System and for scope of work related to mechanical items. 

It is expected the candidate will be a very detailed and organized individual with extensive previous experience working as a QA/QC on large, international projects with deep knowledge of mechanical systems. There will be a significant amount of “hands on” work understanding and implementing the VDC QA/QC systems. The candidate must have excellent leadership and Emotional Quotient (EQ) skills and be able to relate to and communicate with the client, the Fortis Construction Pte. Ltd. team, subcontractors of all tiers, vendors and immediately establish trust and confidence in his/her ability.

The candidate will provide guidance to other team members they interact with and manage daily. The candidate will be expected to know the drawings and specifications and dig into the details to resolve issues.

Responsibilities:

• Contribute and share program evolutions and lessons learned with Fortis Construction, Inc. US operations QA/QC Managers
• Represent Fortis Construction Pte. Ltd. in the utmost professional manner while constantly embracing honesty, integrity, and truth
• Comply with Fortis Construction Pte. Ltd. anti-graft, non-bribery requirements
• Review approved mechanical drawings, and ensure compliance with the construction specifications
• Coordinate with Project Engineers for technical assistance, generating Root Cause Analysis (RCA) for Client-requested quality observations, and project closeout
• Work together with the mechanical contractors to properly document the quality process, tracking and final turnover
• Run the weekly QA/QC Meetings, drive open quality issues to closure, keep meeting minutes and document for future reference together with subcontractors
• Play a proactive role with field inspections, together with the subcontractors and the Client in developing pre-test plans prior to contractual testing and stay ahead of normally scheduled inspections with the authorities having jurisdiction (AHJ). Assist the contractor in resolution of known issues and lessons learned from other sites
• Assist with onsite/remote BIM 360 Field training of new Trade Partners / site personnel (iPad and Desktop) and competency with BIM 360 Field to create issues, capture QA/QC related issues, and create checklists.
• Identify issue and close them prior to punch walk and area substantial turnover date, by working with Client and Trade Partner’s QA/QC team
• Establish a great relationship with the Client, Trade Partner and local AHJ
   

We are seeking an individual with Building Management Systems technical experience for the position of BMS Project Engineer at Fortis Construction Pte. Ltd. Singapore operations.  The candidate will work directly with the BMS Project Manager and the subcontractors throughout the design and construction phase of the largest multistory data center in Asia (The Project).

Reporting to the BMS Project Manager, the candidate will be accountable for ensuring the work required; such as, submittals, RFI’s, coordination drawings, updating documents, etc., are complete, ready, and approved for the Building Management Systems (BMS) Subcontractors to perform their scope of work in the strictest of compliance to the contract documents.  This role is focused on working with the Senior Commissioning Manager and BMS Project Manager who are responsible for the BMS Subcontractor operations and installation for a large complex data center project, having stringent technical requirements.

It is expected the candidate will be a very detailed individual with previous experience working as a MEP Project Engineer on data center projects and or other complex technical projects.  There will be a significant amount of “hands on” work coordinating approved design documents and ensuring installed work in the field comply with such documents.  The candidate must have strong Emotional Quotient (EQ) skills and be able to relate to and communicate with the client, the Fortis Construction Pte. Ltd. team, subcontractors of all tiers, vendors and immediately establish trust and confidence in his/her ability.

Responsibilities:

• In conjunction with the MEP Manager and Preconstruction Managers, develop the complete scope of work for assigned trades and ensure that all scope gaps are assigned appropriately
• Assist in the development and maintenance of the MEP scope delineation matrix
• Actively participate in the preconstruction process and subcontractor budgeting progress
• Understand manpower requirements and subcontractor installation units being used to develop pricing
• In conjunction with the subcontractors, develop a monthly cost spend projection for the duration of the project and update monthly to accuracy rates of +/- 5%. Accuracy judged on a quarterly and monthly timetable
• Develop and maintain a procurement log for each individual equipment, system, and material and ensure that all submittals are prepared by the subcontractor and reviewed by the engineering team to leave enough time for lead time procurement
• Coordinate and prepare RFIs with the subcontractors and manage the engineering team to ensure the issues are properly understood and the response is timely
• Ensure that managed subcontractor's work is coordinated through design, preconstruction, shop-drawing production, field installation, testing, startup, and commissioning 
• Work with subcontractors to develop and maintain internal schedules and ensure that all proper elements are tracked on a weekly basis
• In conjunction with the OFCI, QAQC and Commissioning managers, develop OFCI equipment delivery sequences, installation procedures, QAQC checklists, startup and commissioning procedures
• Actively participate in all 5 levels of commissioning:
  • Level 1 - Attend select Factory Witness Testing
  • Level 2 - Ensure subcontractor development of equipment receipt and installation procedures.
  • Level 3 - Develop with subcontractor flush and fill procedures, coordinate vendor support, track startup progress.
  • Level 4 - Coordinate subcontractor and vendor support
  • Level 5 - Coordinate subcontractor and vendor support
• Manage the design deliverable packages and aid in the process to ensure that they are reviewed on schedule
• Assist in the QAQC of the low voltage systems (BMS, Security & Fire Alarm)
   

Contract Period:

10 June to 11 July 2024, at least 8 working hours per day

Overtime and some weekends are to be expected

About the project

The client is a global investment company headquartered in Singapore. Every year, it publishes a report of its financials, strategic institutional initiatives and contribution towards the community. The report is produced in both printed and digital formats.

One of the roles we are seeking is a Web Publishing Quality Assurance Manager

Overview of the role

The role of the Web Quality Assurance Manager is to undertake the quality assurance and testing of the website. This includes:

• Browser and device testing, especially mobile device tests
• Testing the features and functionality
• Verifying the quality of the build versus the design (layout, fonts, spacings, etc)
• Content quality such as image rendition, video plays

You will need to have experience of QA and a real attention to detail, be highly organised, passionate in your approach and proactive in achieving the best results.

Responsibilities

• Meticulously ensure that the web pages are produced in the manner desired
• Follow detailed briefs, taking responsibility for ensuring that you understand all requirements, requests and changes within that brief
• Collaborate closely with key stakeholders to ensure seamless integration of content and functionality
• Conduct regular review to identify errors and inconsistencies
• Stay informed to address and resolve quality issues in a timely manner
• Ensure that you follow Black Sun’s quality control procedures, systems and work practices at all times, ensuring complete accuracy of all deliverables
• Ability to adapt and learn new working methods and systems
• Report, track and resolve issues within JIRA

Qualifications, experience & skills we are looking for:

– 3+ years’ agency experience in web production

– Must be able to work effectively under pressure, within strict time constraints

(Must be English speaking)

Personal qualities useful for this role:

– Strong attention to detail and quality

– Strong interpersonal and communications skills necessary to build trust and respect both externally and internally

– High-quality service ethic and committed to customer service excellence

– Ability to work in a fast-paced environment and in an iterative way: some things will be tested multiple times

– Ability to manage many urgent and often conflicting priorities

– A great sense of humour and fun!

We are currently seeking to recruit a Document Controller to join our team. Initiative and problem-solving skills are a must, as are strong interpersonal and communication skills. Possess experience in implementing document control procedures, setting up, configuring and managing Common Data Environments (CDE) / Electronic Document Management Systems (EDMS) at an administrator level.

Key Responsibilities

• Management and configuration of CDE – Undertake configuration and day-to-day management of the system, adding and maintaining user accounts and security groups. Respond to ad-hoc requests from users to move or rename any incorrectly uploaded file/document.
• Interface with the Project Team and other agreed stakeholders - Act as the main point of contact for all queries and requests relating to the CDE system.
• Provide CDE training and maintain training log – Organise and undertake regular training sessions on the purpose and use of the system for new users and refresher training for existing users. Provide training and guidance on file naming protocols. Create and maintain training logs.
• Provide advanced training – to super users and local administrators, covering advanced user and administrator CDE functionality.
• Maintain Container Configuration and workflows – Undertake regular checks on file/document links across the system and fix as required. Undertake periodic reviews of file/document workflows and release/move on locked workflows.
• Develop and Maintain User guides – Prepare and update training packs, system user guides and quick reference sheets.
• Manage system compliance and provide compliance reports – Undertake weekly compliance audits regarding file naming, file storage locations, and user access and provide reports to the head of WSO.
• Create new project setups on CDE – Create new project sites and assign users.
• Support – Provide ad-hoc reports and information on system usage, compliance and assist with ad-hoc requests relating to user activity.
• Maintain User Directories, IM Protocol and File naming protocol – Update and maintain the user access matrix, IM and File naming protocols to reflect new projects and users of the system.
• Respond to ad-hoc requests relating to document management/CDE – Provide ad-hoc advice and guidance on using the system and associated user guides and policy documents.

We are seeking an individual with mechanical, electrical, or plumbing technical experience for the position of Design for Manufacturing and Assembly (DfMA) Site Supervisor at Fortis Construction Pte. Ltd. Singapore operations.  The candidate will work directly with the Engineering Manager and the subcontractors throughout the construction phase of the largest multistory data center in Asia (The Project).

Reporting to the Engineering Manager, the candidate will be responsible for coordinating DfMA-related works with the contractors to perform their scope of work in the strictest of compliance to the contract documents.  This role is focused on working in the field and will report directly to the Engineering Manager. This candidate should understand all aspects of construction in relation to executing Prefabricated Prefinished Volumetric Construction (PPVC) work. 

It is expected that the candidate will be detail-oriented with previous experience working as a supervisor or manager at a DfMA/PPVC factory for data center projects and/or other complex technical projects.  There will be a significant amount of “hands on” work coordinating with contractors in the field during the installation of all aspects of the project superstructure.  The candidate must have strong Emotional Quotient (EQ) skills and be able to relate to and communicate with the client, the Fortis Construction Pte. Ltd. team, subcontractors of all tiers, vendors and immediately establish trust and confidence in his/her ability.

Responsibilities:

• Represent Fortis Construction Pte. Ltd. in the utmost professional manner while constantly embracing honesty, integrity, and truth
• Comply with Fortis Construction Pte. Ltd. anti-graft, non-bribery requirements
• Develop a comprehensive understanding of the contract documents (drawings and specifications), phasing plans, structural systems interrelationships, construction sequencing, and project schedule
• Attend daily job site safety meetings and perform weekly project safety audits
• Work with the project safety team to ensure all works are being carried out to the highest levels of safety
• Coordinate with on-site Resident Technical Officers (RTOs) and Resident Engineers( REs) for all required inspections and work verification
• Develop look-ahead schedules and assist the Engineering Manager in long range planning
• Facilitate problem solving, as may arise, between the subcontractors during construction
• Work closely with the Engineering Manager to lead logistics of all installed DfMA/PPVC modules
• Working knowledge of mechanical, electrical, or plumbing systems and how mechanical, electrical, or plumbing are sequenced in a high-rise construction project
• Log and post all changes and as-built information on field drawings. Provide such information to the Virtual Design & Construction (VDC) team so such information can be incorporated into the final virtual model
• Ensure all information is current and communicated with the project team
• Interface with the Fortis Construction Pte. Ltd. Owner Furnished Equipment (OFE) manager for all client-provided equipment
• Liaise with the engineering consultants, supervisory engineers, inspectors and relevant staff
• Produce weekly cloud-based QA/QC check for the DfMA/PPVC scope of work
• Ensure that DfMA/PPVC contractors adhere to relevant quality documentation/records

We are seeking an individual with QA/QC experience in the steel trade for the position of QA/QC Engineer for Fortis Construction Pte. Ltd. Singapore operations. The candidate will assist with the QA/QC program throughout the design and construction phase of the largest multistory data center in Asia (The Project).

Reporting to the QA/QC Manager, the candidate will be responsible for assuring the implementation and compliance with the Quality Assurance System and for scope of work related to the structural steel items. 

It is expected the candidate will be a very detailed and organized individual with extensive previous experience working as a QA/QC on large, international projects with deep knowledge of steel structural systems. There will be a significant amount of “hands on” work understanding and implementing the VDC QA/QC systems. The candidate must have excellent leadership and Emotional Quotient (EQ) skills and be able to relate to and communicate with the client, the Fortis Construction Pte. Ltd. team, subcontractors of all tiers, vendors and immediately establish trust and confidence in his/her ability.

The candidate will provide guidance to other team members they interact with and manage daily. The candidate will be expected to know the drawings and specifications and dig into the details to resolve issues.

Responsibilities:

• Contribute and share program evolutions and lessons learned with Fortis Construction, Inc. US operations QA/QC Managers
• Represent Fortis Construction Pte. Ltd. in the utmost professional manner while constantly embracing honesty, integrity, and truth
• Comply with Fortis Construction Pte. Ltd. anti-graft, non-bribery requirements
• Review approved steel drawings, and ensure compliance with the construction specifications
• Coordinate with Project Engineers for technical assistance, generating Root Cause Analysis (RCA) for Client-requested quality observations, and project closeout
• Work together with the contractors to properly document the quality process, tracking and final turnover
• Run the weekly QA/QC Meetings, drive open CSA quality issues to closure, keep meeting minutes and document for future reference together with subcontractors
• Play a proactive role with field inspections, together with the subcontractors and the Client in developing pre-test plans prior to contractual testing and stay ahead of normally scheduled inspections with the authorities having jurisdiction (AHJ). Assist the contractor in resolution of known issues and lessons learned from other sites
• Assist with onsite/remote BIM 360 Field training of new Trade Partners / site personnel (iPad and Desktop) and competency with BIM 360 Field to create issues, capture QA/QC related issues, and create checklists.
• Identify issue and close them prior to punch walk and area substantial turnover date, by working with Client and Trade Partner’s QA/QC team
• Establish a great relationship with the Client, Trade Partner and local AHJ
   

We are seeking an individual with QA/QC experience in the Design for Manufacturing and Assembly (DfMA) or Prefabricated Prefinished Volumetric Construction (PPVC) for the position of QA/QC Engineer for Fortis Construction Pte. Ltd. Singapore operations. The candidate will assist with the QA/QC program throughout the design and construction phase of the largest multistory data center in Asia (The Project).

Reporting to the QA/QC Manager, the candidate will be responsible for assuring the implementation and compliance with the Quality Assurance System and for scope of work related to DfMA/PPVC items. 

It is expected the candidate will be a very detailed and organized individual with extensive previous experience working as a QA/QC on large, international projects with deep knowledge of DfMA/PPVC methods. There will be a significant amount of “hands on” work understanding and implementing the VDC QA/QC systems. The candidate must have excellent leadership and Emotional Quotient (EQ) skills and be able to relate to and communicate with the client, the Fortis Construction Pte. Ltd. team, subcontractors of all tiers, vendors and immediately establish trust and confidence in his/her ability.

The candidate will provide guidance to other team members they interact with and manage daily. The candidate will be expected to know the drawings and specifications and dig into the details to resolve issues.

Responsibilities:

• Contribute and share program evolutions and lessons learned with Fortis Construction, Inc. US operations QA/QC Managers
• Represent Fortis Construction Pte. Ltd. in the utmost professional manner while constantly embracing honesty, integrity, and truth
• Comply with Fortis Construction Pte. Ltd. anti-graft, non-bribery requirements
• Review approved drawings, and ensure compliance with the construction specifications
• Coordinate with Project Engineers for technical assistance, generating Root Cause Analysis (RCA) for Client-requested quality observations, and project closeout
• Work together with the contractors and factories to properly document the quality process, tracking and final turnover
• Run the weekly QA/QC Meetings, drive open quality issues to closure, keep meeting minutes and document for future reference together with subcontractors
• Play a proactive role with field inspections, together with the subcontractors and the Client in developing pre-test plans prior to contractual testing and stay ahead of normally scheduled inspections with the authorities having jurisdiction (AHJ). Assist the contractor in resolution of known issues and lessons learned from other sites
• Assist with onsite/remote BIM 360 Field training of new Trade Partners / site personnel (iPad and Desktop) and competency with BIM 360 Field to create issues, capture QA/QC related issues, and create checklists.
• Identify issue and close them prior to punch walk and area substantial turnover date, by working with Client and Trade Partner’s QA/QC team
• Establish a great relationship with the Client, Trade Partner and local AHJ
   

We are seeking an individual with experience of Virtual Design & Construction (VDC) / Building Information Modeling (BIM) coordination for Fortis Construction Pte. Ltd. Singapore operations throughout the design and construction phase of the largest multistory data center in Asia (The Project).  

Reporting to the Design Manager, the candidate will be accountable for coordinating and collaboration among Fortis' BIM team and subcontractors. Knowledge and implementation experience of necessary BIM software technologies is required. This role is focused primarily on coordinating BIM on a large complex program with stringent standards and integrated QA/QC requirements.  As the team is built and the project gets underway, the long-term vision/preference is to expand this team and potentially support Fortis Construction, Inc. projects for the same client and ultimately have a Southeast Asia-based BIM department.  

The candidate will work as a member of the BIM team in Singapore and is expected to be detail-oriented with extensive previous experience working as a BIM Coordinator. The candidate must have excellent Emotional Quotient (EQ) skills and be able to relate to and communicate with the Fortis Construction Pte. Ltd. team, subcontractors of all tiers, vendors and immediately establish trust and confidence in his/her ability.

Responsibilities:

• Adhere to Fortis and the client’s corporate standards for VDC/BIM/VR/QA/QC requirements and workflows across Fortis Construction Pte. Ltd.’s practice as well as coordinate with site-based teams
• Implement and coordinate technology applications and solutions with the Fortis Singapore and US VDC/BIM teams
• Represent Fortis Construction Pte Ltd. in the Singapore VDC/BIM industry
• Achieve goals established in the Fortis Construction Pte. Ltd. VDC/BIM implementation guidelines
• Adhere to collaborative project workflow process with project partners across all architectural and engineering teams, subcontractors, and within the Fortis teams
• Raise RFIs, oversee resolution of disputes/coordination issues with his/her respective trade subcontractors
• Conduct clash-detection and conflict resolution. Coach each discipline on leveraging Clash-detection tools on their own discipline to proactively design and construct in a smart fashion
• Coordinate and liaise with Document Controller for daily information ingress/egress
• Ensure the subcontractors and vendors follow the specifications and standards in the project BIM implementation plan
• Coordinate with professional staff on reviewing models and gathering any comments relevant to their specific trades
• Actively participate in the development of VR, AR, MR, and other futuristic BIM-based applications by assisting the Design Manager
• Assist the Design Manager in implementing the learning and sharing process with the team in a collaborative multinational environment
• Participate in the weekly BIM coordination meetings, and other meetings as required
• Possess an advanced understanding of the clash-detection and resolution process and teach/train other BIM team members on such matters, if required
• Oversee third party detailers and collaborators from subcontractors and vendors, manage and report their timely performance
• Technologically inclined with a passion to improve personal skillsets and BIM-related processes
• Create daily, weekly reports based on the deliverables set out by the Design Manager

• Japan MNC
• Location: Alexandra Road
• Monday - Friday: 8.30 AM - 5.30 PM
• Good company benefits

RESPONSIBILITIES:

• Organize and conduct regular credit & AR review meetings with BUs / sales departments to close out all delinquent accounts.
• Follow up and communicate with customers.
• Review and process new customer account applications.
• Maintain and update particulars and credit limits of customer accounts in SAP.
• Monitor daily sales transactions for credit holds in SAP and communicate with sales department to address overdue issues.
• Disseminate or circulate invoices, statements of accounts, reminder and confirmation letters.
• Prepare regular collections and AR status reports for management and for HQ.
• Liaise with insurer and apply for trade credit insurance for customer accounts with credit terms.
• Act as key AR and billing liaison person for overseas shared service Centre.
• Check supporting documents to carry out billings to customers.
• Other duties assigned by the Superiors.

REQUIREMENTS:

• At least 1 year relevant working experience.
• Proficient in MS software including Outlook, Word, Excel and PowerPoint.
• AP working experience is preferred but not necessary.
• Working experience with Letters of Credit is desired but not mandatory.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Support our team in operational tasks

• Monthly Key Performance Index updating.
• OES & IAM complaint register updating & follow up.
• Support in maintaining related internal processes and systems.
• Support in Digitalization and Automation transformation activities.

Be in charge of your own projects

• Standardize data collection for specific Quality management aspects and prepare for further analysis.
• Work on new idea /concept on data and process automation.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Global Legal Affairs and Compliance (GLAC) empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm.  We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as Vice President, Business Risk & Control Officer- Global Assessment Unit coordination - Hybrid (Internal Job Title: Business Risk & Control Officer - C13) based in, Singapore.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

The Business Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

The Business Risk and Control Officer will be a key member of the Legal Risk & Control Team supporting both the Legal Department and the Regulatory Strategy and Policy (RSP) team with focus on the Global Assessment Unit coordination role as well as supporting the implementation and execution of new BAU transformation processes to ensure appropriate adherence to firm-wide initiatives and requirements, including operational and compliance risk management programs.

In this role, you’re expected to:

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e.. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. 
• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support the review and challenge process, within Legal and RSP, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution. 
• Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA).
• Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.
• Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assist in supporting Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Be part of the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Help ensure that adequate governance and training are in place to support management of Risk profiles.
• Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc.) (if applicable).
• Identify gaps in implementing policy documents and draft appropriate procedures to meet requirements of the Citi Policy governance operating model.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 6-10 years relevant work experience in Business Risk & Controls
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Proficient with the Manager’s Control Assessment module.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Effective organizational influencing skills required.
• Experience with work-flow systems, excellent project management, and organizational skills.
• Demonstrated ability to lead global team efforts.
• Excellent problem-solving skills and self-motivated.
• Ability to see the big pictures with high attention to critical details.
• Demonstrated ability to develop and implement strategy and process improvement initiatives.

• Bachelor’s/University degree or equivalent experience, potentially Master’s degree.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed.  Other job-related duties may be assigned as required.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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Responsibilities:

• Utilize critical thinking to analyze multi-source data and trends, drawing conclusions to drive business outcomes across global programs.
• Connect operations quality gaps to process, product & behavioral issues and drive analysis and actionable projects across internal operations and product teams.
• Design and deploy analytics dashboards to monitor key business metrics, establishing baselines, targets, averages, and benchmarks, and present findings in business forums through presentations.
• Identify appropriate data sources, extract data for analysis, and independently apply analytics tools to generate insights.
• Execute or lead quality assessments on advertisement products.
• Conduct thorough analysis of assessment scores and trends in customer experience and product failure points across process, product, and operational policies.
• Provide guidance and support to vendors to maintain adherence to quality standards.
• Gather insights from various channels and amalgamate them for actionable insights.
• Translate insights into an executable plan and advocate for implementation with key stakeholders.
• Develop and implement comprehensive training programs in line with organizational objectives, collaborating with subject matter experts to create training content and materials.

Qualifications:

• Minimum 4+ years' of experience in the Quality domain, preferably within a business function or technical customer support vendor program.
• Proficient in data analytics tool (e.g. excel etc.).
• Knowledge in programming (e.g. Python) and visualization tools (e.g. Tableau/Power BI).
• Analytical experience solving problems using data and providing actionable business insights.
• Experience in understanding, communicating and resolving technical issues to both technical and non-technical audiences.
• Experience in advertisement tech/digital technology is a plus.

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Fresh can also apply

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

About the Role

As a Quality Control Inspector, you'll be reporting to an Operations Manager and working as a part of our Operations team. At QIMA, the role of Operations is to deliver our industry-leading services to our clients while ensuring that all the work is performed to the QIMA standard of quality. Your role in this will be to:

• Check email daily in order to receive inspection documents and guidelines;
• Attend inspections on time and communicate with supplier in a professional way;
• Perform the inspection of the merchandise according with company procedures. Supervise the stuffing of the containers according with company procedures;
• Fulfill inspection reports according with company procedures and time lines.

As an Electrical Project Engineer, you will play a crucial role in our project team. You will be responsible for designing, implementing, and overseeing electrical systems within our data centre construction team. You will work closely with a multidisciplinary team to ensure that all electrical engineering aspects of our projects are executed to the highest standards, within budget, and on schedule.

Key Responsibilities:

• Design and review electrical systems for data centers, including power distribution systesm, emergency backup systems, and energy efficiency measures, ensuring they meet all regulatory standards and requirements.
• Collaborate with the designers, other project engineers, construction managers, and local authorities to integrate electrical systems effectively within the project design.
• Supervise the installation, testing, and commissioning of electrical systems, ensuring compliance with design specifications and safety standards.
• Manage project timelines, budgets, and resources, identifying risks and developing mitigation strategies to ensure project success.
• Conduct site inspections and meetings with contractors and stakeholders to monitor progress and address any technical issues promptly.
• Stay abreast of the latest trends and technologies in electrical engineering and data centre construction to drive innovation and efficiency in our projects.
• Prepare and present technical reports, design proposals, and project updates to senior management and clients.
• Facilitate coordination meetings and communicate regularly with the project team and stakeholders, including client representatives, to report progress and resolve any electrical engineering issues.
• Ensure all project documentation is accurate and comprehensive, maintaining records of electrical designs, calculations, and as-built drawings.
• Ensure all electrical engineering work adheres to environmental policies and promotes sustainable practices.

As a Mechanical Project Engineer, you will play a crucial role in our project team. You will be responsible for designing, implementing, and overseeing mechanical systems within our data centre construction team. You will work closely with a multidisciplinary team to ensure that all mechanical engineering aspects of our projects are executed to the highest standards, within budget, and on schedule.

Key Responsibilities:

• Design and review mechanical systems for data centers, including HVAC, cooling systems, plumbing, and fire protection ensuring they meet all regulatory standards and requirements.
• Collaborate with the designers, other project engineers, construction managers, and local authorities to integrate mechanical systems effectively within the project design.
• Supervise the installation, testing, and commissioning of mechanical systems, ensuring compliance with design specifications and safety standards.
• Manage project timelines, budgets, and resources, identifying risks and developing mitigation strategies to ensure project success.
• Conduct site inspections and meetings with contractors and stakeholders to monitor progress and address any technical issues promptly.
• Stay abreast of the latest trends and technologies in mechanical engineering and data centre construction to drive innovation and efficiency in our projects.
• Prepare and present technical reports, design proposals, and project updates to senior management and clients.
• Ensure all mechanical engineering work adheres to environmental policies and promotes sustainable practices.

Healthcare Quality & Regulatory Compliance Specialist (Hybrid) AMEA

Opportunity:

Play a critical role in driving compliance and quality programs for Healthcare Transportation and facilities and supporting the Healthcare Quality Management System to ensure processes and systems are compliant with regional and local regulations and customer requirements.

Your Contribution:

1. Quality Policies & Procedures: Determine, implement & promote policies and procedures for company Network and facilities (hubs & stations) to ensure compliance to standards such as GDP, GCP and others.

2. Quality Assessment & Standards: Write & review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.

3. Compliance & Quality Program Management: Implement compliance and quality programs to support local Quality teams to ensure they are kept up-to-date and prepared.

4. CAPA Process Management: Lead in process creation and review of documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress until closure.

5. Healthcare Quality Management System: Develop, implement & support the system and processes, develop corresponding training programs, and acts as Super User for eQMS system.

6. Internal Audit Programs: Provide inputs to support the design & implementation of robust internal audit processes to ensure readiness of various functions & processes when meeting regulatory agencies & customer audits.

7. Certification Audits: Lead and support various certification audits with relevant regulatory agencies and certification providers across the region.

8. Operations & Customer Audit Programs: Lead regular audit programs / random checks to achieve successful audit outcomes and proper post audit follow up actions.

9. Healthcare Customer Liaison: Liaise with customers to understand quality requirements / issues / underlying concerns to advise on the way forward, provide advice based on interpretations as applicable to 3PL and support in issue resolution via conducting root cause analysis (depot).

10. Healthcare Quality Feedback: Liaise, consolidate feedback from different functions to update and prepare final copy for Quality Questionnaires, Agreements and RFQ Proposals for customers.

11. Validation Programs: Lead and support validation of transportation lanes and critical equipment like cold chain facilities, and packaging systems.

What we look for in you!

1. Hold local pharmacist license (and may be required to hold licenses and permits on behalf of the company)

2. Have three (3) to five (5) years of relevant experience in pharmaceutical or healthcare industry in a quality related role

3. Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis

4. Have working experience ensuring compliance in accordance to Goods Manufacturing Practise cGMP,)/, Good Clinical Practises cGCP, Goods Distribution Practice (GDP) & ISO13485 for Medical Devices, IATA CEIV and other local certifications in a warehouse and transportation business.

5. Experience in conducting external and internal audits

6. Must hold at least Bachelor’s degree in Pharmacy from a reputable local institute.

Your competencies:

1. Accuracy & attention to detail which is crucial to proper compliance to regulatory and standards

2. Problem-solving skills to support customer issue resolution

3. Planning & organization skills to ensure proper audit programs are managed effectively

4. Communication skills to facilitate engagements with customer and regulatory agencies

5. Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology, Agile or Design Thinking

6. Apply data-driven decision making with the use of data analytics and visualization tools like Power BI and competency in Microsoft Office applications like Excel, Word, and PowerPoint

Office Location: 
Pioneer Turn (Jurong)

Opportunities & Exposure

1. Drive process optimization in Claims Management

• Perform UAT (User Acceptance Test) on the evolution/ enhancement of a newly developed online tool
• Enhance communication & marketing of new tool - Support roll-out of tool to new sites within APAC
• Provide training to internal & external teams within APAC
• Identify improvement areas and develop an action plan with the project committee to reduce claims

2. Drive improvement in data quality management

• Participate in evidence gathering and root cause determination to secure the quality process in our logistics partner (Bollore) to fulfill customers’ expectation
• Perform thorough quality analysis to measure the effectiveness of various quality processes using data and internal auditing tools
• Initiate corrective actions for procedural or process deficiencies
• Develop common tools to facilitate weekly performance tracking/ reporting and follow-up of KPIs and action plan

Responsibilities:

• Lead and manage the food safety and quality team to ensure compliance with food safety standards and regulations.
• Develop and implement food safety and quality policies, procedures, and guidelines.
• Conduct regular inspections and audits to ensure adherence to food safety protocols.
• Monitor and analyze quality data to identify trends and areas for improvement.
• Collaborate with cross-functional teams to address quality issues and implement corrective actions.
• Manage and maintain the company's food safety and quality management system.
• Develop and deliver training programs on food safety and quality control.
• Conduct internal audits to evaluate the effectiveness of food safety and quality systems.
• Ensure compliance with regulatory requirements and industry standards.
• Stay updated on industry best practices and advancements in food safety and quality management.

• Bachelor's degree in Food Science, Nutrition, or related field.
• Minimum 5 years of experience in food safety and quality management roles.
• Strong knowledge of food safety regulations and standards.
• Experience with food safety and quality management systems.
• Certification in Food Safety (e.g., HACCP, GMP) is highly desirable.
• Excellent leadership and team management skills.
• Strong analytical and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to work cross-functionally and collaborate effectively with teams.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected].

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Manage customer complaints, corrective and preventive action programs.
• Work closely with customers, production and suppliers to meet the quality requirements.
• Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
• Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
• Responsible for product quality management, implement quality plans, drive quality improvement projects and prepare quality report to identify problem areas and work on problem resolutions
• Interface with and handle customers/vendors on quality issues.
• Handle the customer quality/customer satisfaction issues for global and major customers, which include monitoring field complaints, coordinating investigation and following up within the business to ensure appropriate closure in a timely fashion.
• Assume the focal role for investigating high failure rate customer issues, coordinating the use of different resources to investigate the customer issues.
• Lead the internal team members in achieving the ISO9001:2015 accredited certification as well as customer-specific qualifications.
• Work closely with internal team members and external suppliers to address product-related quality issues, and drive corrective and preventive actions for continuous improvement.

Requirements:

• Degree / Diploma in Engineering (Electrical Engineering, Mechanical Engineering, etc).
• Min. 5 year's relevant working experience in the Manufacturing/EMS/Semiconductor industry or experience in quality environment.
• Working knowledge in 5S, PFMECA, SPC & ISO 9000 series Quality system.
• Knowledge of International quality standards ISO.
• Able to communicate effectively across all levels.
• Strong knowledge and ability to read mechanical drawings with knowledge of CMM, profile projector, and measuring equipments.

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

Job Description:

• Ensure adherence to Equipment Ops KPIs.
• Ensure sufficient equipment/container stock at our depots for our business needs.
• Execute Equipment Repositioning/Planning (Flow Execution) based on advice from the Flow Team.
• Handle equipment maintenance and repair issues with customers and the EQM Technical Team.
• Address customer EQM needs effectively.
• Support the utilization of One-Way Free-Use boxes.
• Execute and coordinate with buying parties for the sale of overdue Equipment (Coordinating with Depots and HQ Team).
• Arrange reefer spare parts on board vessels/supply other port and local needs.
• Conduct routine on-site audits at our Depots as part of EMC Depot Ops requirements.
• Maintain Power BI analytics for EQM Ops Data, using them for analysis and trend studies for preemptive actions.

Requirements:

The candidate must possess the following:

• Minimum Degree in a relevant field.
• Proficiency in utilizing digital tools (e.g., Power BI).

Responsibilities:

• Focus on EASA and CAAS main changes under Direction of ARU Quality Manager to update when necessary.
• Perform internal audits as per internal audit schedule in accordance AS9110C and P-145 requirements
• Support external audits, (Civil Aviation Authorities, customers and Certification bodies)
• Manage and update Quality procedures in the Quality Management System.
• Conducts trainings on quality subjects to staff to enhance understanding of subject as per training plan
• Ensure internal production quarantine item are managed timely and accurately
• Validate the qualification of new test equipment, Qualification of New Repair Capability & Qualification of New Test Bench
• Supporting India MRO Project Phase

Requirements:

• Min. Degree/ Diploma in Quality, Quality Management, Engineering or Equivalent
• Experienced in Avionics Workshop Maintenance Environment/ Electronics Workshop / Mechanical Workshop
• Experienced in Quality Auditing
• Experienced in Procedural and Process developments
• Knowledge in: AS9110C (ARU) & PART-145 (ARU)

Other Information:

• Working location: Changi
• Working hours: Monday - Friday, 9am - 6pm
• Company transport provided at designated MRT stations
• 1 Year Contract position

Responsibilities:

• Utilize critical thinking to analyze multi-source data and trends, drawing conclusions to drive business outcomes across global programs.
• Connect operations quality gaps to process, product & behavioral issues and drive analysis and actionable projects across internal operations and product teams.
• Design and deploy analytics dashboards to monitor key business metrics, establishing baselines, targets, averages, and benchmarks, and present findings in business forums through presentations.
• Identify appropriate data sources, extract data for analysis, and independently apply analytics tools to generate insights.
• Execute or lead quality assessments on advertisement products.
• Conduct thorough analysis of assessment scores and trends in customer experience and product failure points across process, product, and operational policies.
• Provide guidance and support to vendors to maintain adherence to quality standards.
• Gather insights from various channels and amalgamate them for actionable insights.
• Translate insights into an executable plan and advocate for implementation with key stakeholders.
• Develop and implement comprehensive training programs in line with organizational objectives, collaborating with subject matter experts to create training content and materials.

Qualifications:

• Minimum 4+ years' of experience in the Quality domain, preferably within a business function or technical customer support vendor program.
• Proficient in data analytics tool (e.g. excel etc.).
• Knowledge in programming languages (e.g. Python) and visualization tools (e.g. Tableau/Power BI).
• Analytical experience solving problems using data and providing actionable business insights.
• Experience in understanding, communicating and resolving technical issues to both technical and non-technical audiences.
• Strong oral and written communication skills.
• Experience in advertisement tech/digital technology is required.

• Japan MNC
• Location: Alexandra Road
• Monday - Friday: 8.30 AM - 5.30 PM
• Good company benefits

RESPONSIBILITIES:

• Organize and conduct regular credit & AR review meetings with BUs / sales departments to close out all delinquent accounts.
• Follow up and communicate with customers.
• Review and process new customer account applications.
• Maintain and update particulars and credit limits of customer accounts in SAP.
• Monitor daily sales transactions for credit holds in SAP and communicate with sales department to address overdue issues.
• Disseminate or circulate invoices, statements of accounts, reminder and confirmation letters.
• Prepare regular collections and AR status reports for management and for HQ.
• Liaise with insurer and apply for trade credit insurance for customer accounts with credit terms.
• Act as key AR and billing liaison person for overseas shared service Centre.
• Check supporting documents to carry out billings to customers.
• Other duties assigned by the Superiors.

REQUIREMENTS:

• At least 1 year relevant working experience.
• Proficient in MS software including Outlook, Word, Excel and PowerPoint.
• AP working experience is preferred but not necessary.
• Working experience with Letters of Credit is desired but not mandatory.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Reports to
Audit & Project Manager 

Responsibilities are mainly ensuring the right level of internal control and driving process improvement within LFCS and L Beauty.

Coordinate Internal Control self-assessment and action plan implementation

• Execute and coordinate yearly LVMH Internal Control self-assessment campaign. Review supporting documents submitted by process owners, challenge declarations/ratings, and perform substantive tests to validate the accuracy of the process owners’ self-assessments.
• Identify main control gaps, formulate pragmatic, practical solutions and recommendations.
• Work with the process owners to design action plans to address the gaps identified effectively. Actively support local teams during implementation phases.
• Follow-up on the action plans and provide a clear picture of the progress and status for clear reporting and/or presenting to Management

Drive processes continuous improvement initiatives and advocate internal control good practices

• Actively participate in drafting, developing, and implementing standard operating procedures to ensure compliance with LVMH policies and local laws (if applicable), strengthen internal controls, and promote standardization of processes.
• Conduct analysis and testing of potential risk areas and provided recommendations to ensure adequate controls were in place to mitigate risks.
• Draft internal control newsletters, assist or conduct trainings/webinars on internal control-related topics and processes, or to introduce new LVMH guidelines or revisions of SOPs.

Lead internal control projects and other initiatives

• Plan and coordinate internal control projects (e.g., Business Continuity Plan, Crisis Management, Anti Money Laundering procedures, etc.). Monitor progress and prepare status reports for Management.
• Actively contribute to process continuous improvement initiatives (e.g., automation of financial processes).

Partner with stakeholders to establish sound practices and effective controls

• Review and improve business process SOPs, ensuring consistency with LVMH Internal Control standards and guidelines, and identify and propose modifications or updates, if needed.
• Provide recommendations on effective and efficient procedures and controls for new business processes.
• Perform routine checks as the independent reviewer of business processes to ensure the continuous operating effectiveness of key controls.