• Participates and conducts daily status meetings with project managers and technical support teams
• Prepares and distributes daily or weekly status reports on test progress to the project team and/or stakeholders.
• Oversee and assign tasks to team members
• Conducts Knowledge Transfer sessions and trainings for on-boarding members
• Define different scenarios for functional and integration testing
• Create and document test scripts based on functional specification requirements
• Review test cases for functional and integration testing based on the identified scenarios
• Perform data setup, run test scripts, and record test results
• Record, manage, and monitor defects in JIRA
• Provide UAT support, including system log extraction, environment readiness verification, JIRA retesting and routing, and database data extraction as needed
• Validate production issue fixes in SIT and assist with UAT verification until JIRA closure and sign-off, including support for hot fixes.
• Manually executed designed test scripts and capture test results

Job Description:

• Responsible for product quality assurance.
• Completes all administrative activities associated with quality inspection.
• Performs process audits and assists manufacturing with the interpretation of the quality and workmanship standards.
• Downloads quality information from quality system to be used for Quality reports.
• Plans and directs activities concerned with the establishment and/or continuance of process related requirements and other quality programs.
• Prepares quality documentation or equivalent.
• Prepares Statistical Process Control Charts where required.
• Responsible for authorizing the released of final products to customer.
• Supervises inspectors or technicians on the inspection plan.
• Directs inspectors or technicians engaged in measuring, inspecting and/or testing products or parts and tabulating data.
• concerning materials, product or process quality and reliability.
• Contributes to the workplace safety and health improvement for the employees, as well as environmental protection, by adhering
• to the company’s Environmental, Health and Safety policies and procedures, and helping to achieve EHS objectives and targets
• through participation of EHS programs.
• Participate and adhere to Corporate Social and Environmental Responsibility (CSER) policy, programs and procedures.

Job Requirements :

• Diploma / ITC / NTC in Mechatronics/ Electrical & Electronics engineering or related discipline, preferably with 2 years in manufacturing environment.
• Proficiency in written and communication skills in English.
• Practical computer skills and knowledge with hands-on ability.
• Familiarity with inspection equipment, statistical tools, Geometric Dimension and Tolerance knowledge will be an advantage
• Able to use microscope for inspection and verification.

Job Scope :

- Inspect outgoing parts and incoming sub-contracted parts according to established procedure / specification of inspection and carry out Incoming Process Inspection.

- Maintain quality record and file quality data.

- Highlight quality problems discovered to the QA Manager and Factory Manager / Production Manager / Asst. Production Manager for action.

- Ensure that all non-conforming products are not mixed with good products prior to disposition.

- Authorise the rejection of parts if found unsatisfactory.

- Authorise the release of conforming parts to be sent to the store for subsequent delivery to customers.

- Perform factory routine test and check of switchboards completed in the workshop.

- Testing and commissioning of switchboards on board vessels or on-site to the satisfaction of customers; and attend to warranty claims / quality complaints.

- Conduct official tests on the switchboards which require witnessing by surveyors or consultants and also maybe with the presence of customers.

- Assist the Manager in quality responsibilities and achieving quality objectives.

- Maintain good housekeeping in the QA Department.

- Observe and adhere to safety rules during the performance of every task.

- Ensure the use of calibrated instrument for inspection.

- Initiate action to prevent the occurrence of Product Non-Conformity.

- Initiate, recommend or provide solutions to problem detected.

- Verify the implementation of solutions.

- Control further processing and delivery of Non-Conforming products until the deficiency has been corrected.

- Carry out other responsibilities as and when assigned by the superiors.

Requirements:

- Nitec / Diploma in Electrical Engineering or equivalent

- 1 - 2 years of relevant working experience

- Experience with Switchboard / Panels an added advantage

- Able to travel for work occassionally

- Good communication and interpersonal skills

- Comfortable working at Tuas. Transport provided

- Able to start work immediate or short notice

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyse and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines
• Min 3 years experience in exploratory testing and regression test automation
• Strong analytical skills
• Meticulous attention to details
• Good interpersonal skills
• Experience in agile development environment
• Experience with Robot Framework, SikuliX, Selenium, playwright, Micro Focus Testing Tools (Mobile Center, UFT, QC and Sprinter)
• Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage

The Client is a global aerospace company.

Responsibilities:

• Ensure product and process quality by maintaining the quality management system and complying with relevant regulations and customer requirements.
• Update and improve quality procedures and control instructions.
• Address non-conformance issues with customers, vendors, and suppliers, conduct root cause analysis, and implement corrective actions to minimize quality-related costs.
• Conduct internal audits to assess the quality system, products, and processes (ISO9001 / AS9100 / NADCAP).
• Perform audits of vendors and on-site as needed.
• Adhere to customer and regulatory standards.
• Work to reduce monthly costs associated with poor quality and scrap.

Requirements:

• Degree in Mechanical or Aeronautical Engineering or a related field.
• At least 2 years of experience with ISO9001 / AS9100 Quality Management System and NADCAP.
• Proficiency in problem-solving tools such as fishbone diagrams, FMEA, and the 5-whys methodology.
• Ability to read and interpret technical drawings.
• Strong analytical and communication skills.
• Ability to multitask and attention to detail.
• Familiarity with NADCAP processes like heat treatment, non-conventional machining, shot peening, and chemical processing is a plus.

· Responsible for developing, implementing, and maintaining Quality Plan for FA and production parts.

· Responsible for maintaining company measuring instruments.

· Interpret and analyse customer specifications with great details

· Identify, document, and report defects or anomalies, working closely with cross-functional teams to address and resolve issues promptly.

· Facilitate meetings for production and quality personnels

· Support in internal and external audits.

· Maintaining Company’s Quality Management System (QMS)

· Any other duties as assigned by Supervisor.

Job Requirements:

· Technical certificates in any Engineering field

· Effective communication skills, both written and verbal, to liaise with customers and suppliers

· Ability to work with production and office staffs

· Ability to write root cause analysis

· Flexibility and adaptability to take on new challenges and responsibilities.

· Ability to read and interpret mechanical drawings

Mon to Fri 8.30am - 5.30pm

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Responsibilities

· Be the subject matter expert for business validations in the Forward and Reverse workstreams.

· Partner with Capability Architects to build and own test strategy, test plan, test scenarios and test cases leading to QA validations and sign-off on assigned projects.

· Work with third-party partners to perform end-to-end supply-chain integration testing.

· Evaluate and execute applicable test cases.

· Document all test results and ensure execution results up to date.

· Keep stakeholders well-informed of testing progress and statuses.

· Be able to articulate issues, problems, impacts, and support needs across different internal teams as well as external teams.

· Innovate and suggest out-of-the-box solutions to improve productivity and processes.

Must-Have Skills

· Supply Chain Management Major.

· At least 5 years of hands-on experience working on essential aspects of Order Management Forward Flow (O2C) and Reverse Flow (I2R/RMA).

· At least 2 years of hands-on testing experience working with Oracle Fusion Supply Chain.

· Hands-on experience in writing SQL queries and understanding/modifying XML files.

· Excellent documentation and communication skills.

· Well-versed in creating test plans and test cases.

· Great sense of urgency, thoroughness, and quality towards assigned tasks/goals.

· Hands-on experience in debugging problems through system logs.

Must have: In-depth supply chain management knowledge, QA expertise with functional testing, Oracle Fusion.

Nice to have: Python, Java- selenium

Good-to-Have Skills

· Hands-on experience in developing automation tests, preferably in Supply Chain.

· Hands-on experience in programming languages such as Java, Python.

· Experience with automated testing tools like Selenium.

· Knowledge of Electronic Data Interchange (EDI) and how the EDI signals are processed.

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyse and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines
• Min 3 years experience in exploratory testing and regression test automation
• Strong analytical skills
• Meticulous attention to details
• Good interpersonal skills
• Experience in agile development environment
• Experience with Robot Framework, SikuliX, Selenium, playwright, Micro Focus Testing Tools (Mobile Center, UFT, QC and Sprinter)
• Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage

The Supplier Quality Engineer will be based in Changi South.

Job Responsibilities

• Attend day to day part quality issues / MRB reviews.
• Serve as the primary point of contact for all supplier-related quality issues.
• Cross-Functional Collaboration: Collaborating with internal teams, such as Engineering, Procurement / Buyer, Planner, Operation, Logistic to address any supplier-related quality issues.
• Collaborating with suppliers to identify root causes of quality issues and implementing effective corrective and preventive actions. Review CAPA effectiveness, ensure no repeating occurrence.
• Work with IQC team in reviewing incoming parts from suppliers with no defects and ensure quality.
• Facilitate effective communication and collaboration between suppliers and internal stakeholders as well as customers.
• Seek for Continuous Improvement with suppliers.
• Identify opportunities for continuous improvement in supplier quality processes and systems.
• Lead initiatives to reduce defect rates and improve overall supplier performance.
• Collaborate with suppliers on process improvements and quality control enhancements.
• Support supplier audits to ensure compliance with quality standards and regulatory requirements.
• Support evaluation and approve new suppliers based on quality performance and capability assessments.
• Documentation: Maintaining accurate records, reports, and documentation related to supplier audits, evaluations, and inspections.
• Supports supply chain in the selection and qualification of suppliers’ parts being procured - FAI (First Article Inspection).
• Any ad-hoc duty as assigned by Superior.

Job Requirements

• Requires a Bachelor’s Degree in Engineering or related field with minimum 3-4 years of related experience.
• Requires experience in supplier quality engineering within the semiconductor manufacturing industry.
• Strong communication and interpersonal skills, with the ability to work effectively with suppliers, internal teams, and customers.
• Able to read blueprints and/or drawing standards.

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service, call audit and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

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Department Head , Quality Assurance

Job Descriptions

· To lead and manage a team on quality assurance in a fast pace semi-conductor industries.

· To take ownership for technical transfer from Head Office (Japan), new products testing; as well as assisting customers during material evaluation and qualification phases, and provide solutions on technical and quality matters on the products.

· To work closely with Head Office (Japan), including Global Quality Assurance, R&D team, Manufacturing team, Engineering Team, Sales/Marketing and Supplier Chain team in achieving towards customer satisfaction.

1. To work closely, especially with Japanese group customers (necessary to communicate in local Language), in the establishment of suitable material configurations and specification, to meet their expectations and requirements and providing technical support as necessary.
2. To conduct experimental research on properties on products, as well as in-depth failure analysis and testing to facilitate root cause investigation for total improvement

Job Requirement:

- Degree / master in Polymer / Material engineering / Applied Chemistry / Engineering

- Minimum 15 years of relevant work experience in semiconductor industries (with at least 5 years in managerial position), and must be familiar with characteristic of epoxy molding compound for IC encapsulation, epoxy glue for die attachment, lid attachment, sealing.

- Requires detailed knowledge about ;

1) Reliability requirement for power device, automotive semiconductor.

2) Composite material between organic and inorganic.

3) Organic synthesis and adhesion between polymers and metals.

4) Polymer production process especially for Epoxy and Phenolic resin.

5) Metal property especially for silver

6) Rheology for paste material

7) Below equipments:

o DCS (Different Scanning Calorimetry)

o DMA (Dynamic Mechanical Analysis)

o TMA (Thermo-Mechanical Analysis)

o TGA (Thermogravimetric Analysis)

o Viscometer

o Rheometer

o GPC (Gel Permation Chromatography)

o SEM (Scanning Electron Microscope)

o Printing Machine

o Dispensing Machine

o Die Bonding Machine

o Wire Bonding Machine

- Familiar with Japanese Patent system

- Familiar with materials and custom regulations in respective countries, such as Japan (Japan (CSCL) , USA (TSCA), EU (EINECS,REACH), Korea (ECL) , Philippines (PICCSS), China (IECSC), Taiwan(ECN).

- Industrial experiences in failure analysis (FA or polymer science and semiconductor material composition) is necessary).

As a Quality & Reliability Assurance Engineer in Global Quality, we are encouraged to conduct electrical failure analysis and data analysis of next-generation 3D NAND memory devices. To sustain and improve Micron's memory quality, and developing outgoing monitor strategies together with risk assessment and product disposition in deviation management in HVM (high volume manufacturing( environment.

Responsibilities and Tasks

• Develop outgoing quality and reliability monitor strategies of NAND products in production phase.
• Perform product failure analysis on rejects to identify the failure mode and mechanisms that will lead to successful corrective actions and/or preventive actions.
• Assist and consult on post qualification quality and reliability issues and assist in the analysis and disposition of these materials.
• Coordinate with Research and Development and Product Engineering teams to comprehend new reliability issues and how to test for and assess their impact to customer risk and reliability.

Requirements

• Excellent problem-solving and analytical skills with strong attention to details.
• Ability to communicate clearly and concisely both verbally and in writing is essential in this role.
• Good organization skills and ability to multitask and coordinate between multiple issue at any given time.
• Ability to work optimally in cross-functional teams and handle pressure situations in a professional manner.
• Candidates with at least 2 years of experience in the semiconductor industry as QRA or Product Engineer are preferred but fresh graduates are welcomed to apply. Experience in flash memory debugging and failure analysis is a plus.
• Bachelor's or Master's degree Electrical Engineering, Electronics Engineering, or a related discipline.

Responsibilities:

• Oversee and maintain all QA/QC documentation, including certificates, test results, inspection requests, and reports on non-compliance.
• Establish inspection standards, manage testing processes, and ensure adherence to high-quality standards throughout project workflows.
• Evaluate materials for compliance with project specifications and work closely with teams to uphold material quality and procurement protocols.
• Manage test and inspection schedules, enforce compliance with procedures, and conduct quality audits across project teams.
• Monitor product quality performance, perform audits, compile monthly reports, and recommend corrective measures to sustain quality benchmarks.
• Assist the project team on QA/QC-related matters.
• Lead the establishment of a new QA/QC department to enhance quality assurance and control capabilities.

Requirements:

• Diploma in Mechanical & Electrical (M&E) Engineering or a related field.
• Minimum of 3 years’ experience in the construction industry.
• Detail-oriented individual with strong analytical and observational skills.
• Proficient in computer applications and possesses solid office administration skills.
• Able to commit to a 5.5day workweek.

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyse and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines
• Min 3 years experience in exploratory testing and regression test automation
• Strong analytical skills
• Meticulous attention to details
• Good interpersonal skills
• Experience in agile development environment
• Experience with Robot Framework, SikuliX, Selenium, playwright, Micro Focus Testing Tools (Mobile Center, UFT, QC and Sprinter)
• Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyse and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines
• Min 3 years experience in exploratory testing and regression test automation
• Strong analytical skills
• Meticulous attention to details
• Good interpersonal skills
• Experience in agile development environment
• Experience with Robot Framework, SikuliX, Selenium, playwright, Micro Focus Testing Tools (Mobile Center, UFT, QC and Sprinter)
• Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage

Mon to Fri 8.30am - 5.30pm

Objectives of the position:

This role is for the validation of Customer technical requirements by means of inspection of In-coming goods and release lots in SAP with defined usage decisions. Testing of ISIR samples (type test) for product approval process (power, control & data cable) with compliance to company standards and verify compliance to the international cable standards e.g. EN / IEC requirements. Understanding of each testing standards and be able to communicate the requirements to respective parties including suppliers. Establish test specification to be followed by suppliers. To be able to operate all laboratory equipment in the process of cable type testing. Keep track of product approvals and Company's approved suppliers’ performance monitoring to ensure continuous product compliance to the intended specification. Corrective and preventive action process with supplier with CAR logging and follow-up for effective closure of complaints and issues related to product quality.

Knowledge in product testing and certification will be an added advantage.

Key Responsibilities:

1. Validate product quality conformance by conducting In-coming inspection and type testing for cable & accessories, include updating into SAP.

2. To be able to operate Laboratory test equipment for cable testing and accessories inspection

3. Understand international cable testing standards and inspection requirements with compliance to internal ISO procedures. Prepare test specification with detailed inspection requirement to be followed by the supplier.

4. Prepare and issue Customer test reports, certificates & COC

5. Track supplier quality by means of in-coming inspection or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined.

6. To generate supplier CAR and track for corrective action and effective closure of CARs by liaising with the supplier.

7. Liaising with relevant departments including suppliers to effectively close the CAR issued for Customer complaints or CAR’s which arise from internal findings (Z2 & Z8).

8. Maintain inspection records in SAP, determine skip lot and setup inspection requirements in SAP.

9. Assist Customer’s Technical enquiries e.g. Customer letter, RoHS, REACH & CE

10. Understand and comply with relevant ISO procedures, work instructions and corporate directives

11. Assist in other day to day activities related to QA department as assigned by superior.

12. Contribute to achieving company, department and personal KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification.

▪ Knowledge in ISO 9001:2015 QMS standard will be added advantage.

▪ To be able to operate lab equipment e.g. calliper, visual scope, resistance checker, High voltage tester etc.

▪ Prior experience in SAP system and knowledge of cable product testing is an added advantage

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Perform materials checking, finished products, production line. Ensure quality performance through examination of proper inspection, testing and measuring equipment, process capability studies and mistake proofing. Analysis and disposition of customer returns. new products, maintaining existing listings, instructions and product labeling.

Job Scope :

- Inspect outgoing parts and incoming sub-contracted parts according to established procedure / specification of inspection and carry out Incoming Process Inspection.

- Maintain quality record and file quality data.

- Highlight quality problems discovered to the QA Manager and Factory Manager / Production Manager / Asst. Production Manager for action.

- Ensure that all non-conforming products are not mixed with good products prior to disposition.

- Authorise the rejection of parts if found unsatisfactory.

- Authorise the release of conforming parts to be sent to the store for subsequent delivery to customers.

- Perform factory routine test and check of switchboards completed in the workshop.

- Testing and commissioning of switchboards on board vessels or on-site to the satisfaction of customers; and attend to warranty claims / quality complaints.

- Conduct official tests on the switchboards which require witnessing by surveyors or consultants and also maybe with the presence of customers.

- Assist the Manager in quality responsibilities and achieving quality objectives.

- Maintain good housekeeping in the QA Department.

- Observe and adhere to safety rules during the performance of every task.

- Ensure the use of calibrated instrument for inspection.

- Initiate action to prevent the occurrence of Product Non-Conformity.

- Initiate, recommend or provide solutions to problem detected.

- Verify the implementation of solutions.

- Control further processing and delivery of Non-Conforming products until the deficiency has been corrected.

- Carry out other responsibilities as and when assigned by the superiors.

Requirements:

- Nitec / Diploma in Electrical Engineering or equivalent

- 1 - 2 years of relevant working experience

- Experience with Switchboard / Panels an added advantage

- Able to travel for work occassionally

- Good communication and interpersonal skills

- Comfortable working at Tuas. Transport provided

- Able to start work immediate or short notice

i. Monitor/manage feedback from multiple feedback channels (e.g.calls to contact centre, emails to public facing inboxes, as well as other digital and traditional platforms);

ii. Monitor and manage Authority’s contact centre;

iii. Manage and enhance Authority’s Customer Management System (CMS) by working closely with system vendor on the deployment of system enhancements by stipulated timeline;

iv. For cases handled by SQO, ensure that final replies are issued to feedback providers within the service timelines (See ANNEX C);

v. Respond to requests from operation divisions for vetting of replies within one working day;

vi. Submit monthly data analytics report on NParks and AVS overall case management performance for current month by the end of the next month;

vii. Implement any other Service improvement initiatives when assigned

Monday to Friday - 8.30 AM to 6.00 PM

Working location : 1 Cluny Road , Singapore 259569

Job Requirement :

Degree in mass communications, marketing, or related discipline;

(b) At least 3 years’ relevant experience in customer service management, call centre management or quality service management;

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyse and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines
• Min 3 years experience in exploratory testing and regression test automation
• Strong analytical skills
• Meticulous attention to details
• Good interpersonal skills
• Experience in agile development environment
• Experience with Robot Framework, SikuliX, Selenium, playwright, Micro Focus Testing Tools (Mobile Center, UFT, QC and Sprinter)
• Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage

Authorities and Responsibilities

1. Ensure all fabrication work is done with acceptable quality by daily monitoring include inspecting according to specification, procedure and applicable standards.
2. Understand all technical specification and standard compliance and ability to handle troubleshooting project correction.
3. Prepare welding methods, PQR assembly and other CWI duties.
4. Co-ordinate, communicate with member even carrying out inspection of all the welding and associated actions in accordance with the approved Welding Procedure Specification, drawings and Company Specification and requirements.
5. Co-ordinate and liaise with Production personnel to ensure that all inspection stages comply to inspection and test plans on material or structure.
6. Witness and verify all tests include reinstatement etc. and prepare reports after such tests are conducted.
7. Verify product identification through material verification inspection and periodical random checks on site.
8. Responsible in executing directives as set forth for the Quality Assurance Department in meeting management objectives in term of quality control/assurance of all production fabrication works/projects.
9. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools include all documentation, procedure qualification records accordance to customer specification and code.
10. Manage and supervise a team of inspectors / technicians in meeting departmental quality goals and production schedule.
11. Manage customer complaints, corrective and preventive action programs and Administer and manage continuous improvement program for all QA processes.
12. Work closely with customers, production and suppliers to meet the quality requirements.
13. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
14. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
15. Manage the implementation / schedule of calibration control.
16. Participate in the implementation of risk assessment and risk control of medical devices.
17. Any other tasks and responsibilities assigned from time to time.

Competence Requirement

• Min. ITE-NTEC/Diploma/Degree level PE/ME or its related discipline.
• Fresh Degree or min 3 years in Quality Assurance in production/fabrication/welding environment or it relevant experience in QC/QA environment.
• Perform CMM programming, smart-scope and QC measuring tools/equipment.
• Certified with welding certification by American Welding Society, Certification Welding Inspector, AWS-CWI. - Optional
• Minimum 3 years of related experiences in welding capacity in structural fabrication.
• Able to interpret technical drawings and reading symbols.
• Understand the quality principles, standards, internal business systems and processes.
• Good interpersonal skills, ability to communicate and Works well with all levels of staff and technically competent.
• Good knowledge of International Codes and Standards (ASME, AWS, ASTM, API).
• Basic Knowledge and usage of Microsoft Office
• Sound Technical knowledge on steel structural and steel fabrication procedures and welding inspection.
• Basic knowledge of ISO 9001 and OHSAS 18001 Management system

Authorities and Responsibilities

1. Responsible for providing directives for the Quality Assurance Department in meeting management objectives.
2. Formulate, implement and evaluate quality strategies programs for the company.
3. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with auditors, customers, production and suppliers to meet the quality requirements.
7. Manage sub-contractors for on-time supply of treatment process, as well as meeting technical requirement.
8. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
9. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
10. Review and approve disposition program / action for nonconforming products.
11. Ensure that processes needed for the quality management system are established and implemented.
12. Report to top management on the performance of the quality management system, and note needed improvements.
13. Ensure the promotion of awareness of statutory, regulatory and customer requirements throughout the organization.
14. Ensure and coordinate the implementation of risk assessment and risk control of medical devices

The Quality Assurance Manager plays a crucial role in business by ensuring that products meet certain standards of quality. He/She plans, directs or coordinates quality assurance programs and formulate quality control policies. He/She also works to improve an organisation's efficiency and profitability by reducing waste. He/She prepares and update quality documentation, basing their processes on a recognised standard such as ISO 9000 – Quality Management, published by the International Organisation for Standardisation. He/She supervises teams of inspectors who carry out the detailed assessment of products and their components at different stages of production. He/She recruits and trains supervisors, and provides them with documented quality standards as guidelines for their daily work. He/She also selects quality inspection tools and software to support the inspection team.

Competence Requirements:

• Diploma in Mechanical Engineering / Quality Engineering or equivalent.
• Minimum 6 years of solid experience in Quality Management in similar or related industry and 3 years in management level.
• Good knowledge in implementing and up keeping Quality Management System.
• Strong leadership and good interpersonal skills.
• A team player with strong sense of responsibility to ensure plant effective quality performance.

~ Assist in the implementation of company quality systems.
~ Conduct Quality Assurance audit.
~ Manage cause investigation for non-conformance.
~ Manage company quality systems.
~ Manage departmental activities and deployment.
~ Able to commute between Tuas Plant and Loyang Plant.

* This is a 1 year contract role (subject to extension/conversion) *

Key responsibilities:

• Responsible for inspection of parts and products and ensuring that they comply with the set standards and specifications
• Ensure that all inspection check sheets are duly completed
• Ensure that non-conformance parts and products are not released to the customers
• Ensure that defects are corrected before releasing them to Production
• Ensure that corrective or preventive action are in place and sustained
• Carry out duties in according with Quality Policy, EHS control procedures and WIS
• Ensure that all machine tools and instruments are properly calibrated and taken care of

Job Requirements:

• Minimum NTC2/3, ITC in Mechanical/Mechatronics/Precision Engineering
• At least 1 year of experience in quality control and related work
• At least 1 year of experience in the operation of CNC machines
• Basic knowledge of Microsoft Office tools: Excel, Word, PowerPoint

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just craft products - they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it.

Description

The AppleCare Technologies team has an immediate opening for a Cross-Functional Quality Engineer to plan and lead cross-functional testing across complex AppleCare projects. You will be responsible for the planning, preparation, resourcing, execution management, issue resolution, and progress reporting of testing activities across business and technical groups on the project. Through your knowledge of industry best practices for quality management, you will help to evolve the way we approach test planning and execution.

Develop Comprehensive Testing Strategies:

• Quality advocate who will collaborate with business and technical teams to create quality test plans for cross- functional systems projects, focusing on User Acceptance Testing (UAT).
• Design testing structures, defining roles and responsibilities across all regions, Apple organizations, and third-party vendors as needed.

Establish UAT Communication and Coordination:

• Define and manage UAT communication plans, including meeting schedules and escalation processes across global time zones.
• Lead the scheduling and coordination of UAT preparation and execution activities.

Risk Management and Resource Planning:

• Proactively identify technological, organizational, and political risks, developing effective mitigation strategies.
• Estimate resource requirements for testing and ensure realistic plans are in place.
• Ensure the availability of test environments and necessary data to support testing activities.

Optimize Testing Through Automation and Analysis:

• Identify and implement opportunities to leverage automation for test preparation and execution.
• Apply strong analytical skills to investigate and resolve issues discovered during UAT activities.

Minimum Qualifications

• 5-7 years experience leading testing/QA, with emphasis on planning and managing cross-functional testing
• BE / BS Tech in Computer Science or information management from a premier school

Preferred Qualifications

• Experience with test automation tools and frameworks
• Experience with different testing methodologies and driving a quality mindset
• Ability to develop technical expertise and understanding of system interdependencies, and their impacts on testing plans
• Ability to abstract technical details and effectively communicate to audiences at different levels
• Proficient at balancing multiple efforts at a time
• Excellent listening, communication, leadership and presentation skills
• Ability to develop and maintain relationships with internal partners
• Exemplify flexible thinking, curiosity, self-motivation, dedication to quality, focus on the details, and a positive perspective
• Strong organizational and documentation skills
• SAP functional experience, and experience migrating from SAP R/3 to SAP S/4 HANA is beneficial
• Ability to travel up to 10% of the time
• Quality Assurance certification (ISTQB, ASQ, etc) and/or PMI certification is highly desirable