• To promote a Zero Harm culture & best practices through the implementation of a tailored safety, quality and environmental management system including the development and implementation of appropriate policies & procedures to ensure a safe and efficient workplace.
• To ensure regulatory compliance & due diligence to safety, health, quality, dangerous good/hazardous substances and environmental obligations.
• To liaise with all business units on matters relating to safety, quality and environment including potential non-compliance of a regulatory nature.
• Compliance with all relevant safety, quality, environmental & P&C policies & procedures to ensure a safe work environment at all times.
• Actively liaise with all departments to ensure quality control, quality assurance and safe practices are adhered to at all times.
• Work with A-Gas management to implement its policies, procedures, work instructions, mission and goals.
• Lead by example in demonstrating personal qualities, behavioural traits and A-Gas values & behaviours.
• Timely management reporting in the manner and form as required from time to time.
• Perform site inspections as required.
• Actively participate in internal & external project meetings and provide sound recommendations on SQE initiatives and/or highlight any deviations & possible risks if any.
• Manage & maintain integrated certified Safety, Quality, Environmental management systems to ensure continued compliance to ISO 9001, ISO45001, ISO14001, ISO17025 (NATA), and other relevant standards like ISO 31000 where applicable.
• Identify and maintain compliance to relevant WHS, Environmental & other acts, regulations, codes of practices & guidelines etc.
• Audit SQE Management System, including reviewing, monitoring, measuring, reporting on performance.
• Recommend and implement continual improvement to the SQE system, work instructions and associated processes.
• Promoting awareness of SQE requirements, communicating and consulting with all staff & other stakeholders on SQE processes, documentation and regulatory requirements.
• Development and implementation of SQE documentation relevant but not limited to procedures, plans, hazard and aspect identification, risk assessments, emergency preparedness & response, design & development, management of change, control measures, management review including ad hoc measures based on current environmental occurrences.
• Actively lead & participate in Operational Safety, Process Safety, Risk Assessment, HAZOPs, Pre-Purchase Risk Assessments, Management of Change & Design & Development, SQE incident investigation & root cause analysis and processes.
• Active participation and collaborating to provide SQE / technical advise as required to the Lab Team, Customer Service, Operations, Engineering, Rapid Recovery and wider A-Gas Group & other relevant stakeholders.

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyse and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines
• Min 3 years experience in exploratory testing and regression test automation
• Strong analytical skills
• Meticulous attention to details
• Good interpersonal skills
• Experience in agile development environment
• Experience with Robot Framework, SikuliX, Selenium, playwright, Micro Focus Testing Tools (Mobile Center, UFT, QC and Sprinter)
• Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage

Summary

OxPay Financial Limited is a leading payment company in Asia listed in the Singapore Stock Exchange. Its subsidiary, OxPay SG Pte Ltd is an MAS-licensed Payment Service Provider. Together with licensed payment subsidiaries in Malaysia, Thailand and Indonesia, the Group aims to become an ASEAN payment powerhouse by expanding to more countries in Southeast Asia.

We have an opportunity to invite a talent to join our exciting growth journey as a Quality Assurance Lead (Fintech Payment). The person will be part of the team to assist and roll-out strategies and procedures for manual and automation tests of products and ensure the successful deployment of OxPay's products solutions.

Responsibilities

• Meeting with product/software designers to determine quality assurance parameters.
• Serves as the lead to the QA team in designing QA test procedures
• Drafting of test documents and its supervision
• Implementation and overseeing of QA process
• Head of troubleshooting quality issues and modification of test procedures
• Conducting of analysis check on products specifications
• Reviewing reports of the QA team
• Deployment of product into the market making sure that the quality is maintained and successful
• Attends to the quality needs and requests of design team and management

Requirement

• Tertiary qualification in Computer Science, Engineering or a related subject
• Proven work experience in software quality assurance
• Strong knowledge of software QA methodologies, tools and processes
• Experience in writing clear, concise and comprehensive test plans and test cases
• Hands-on experience with automated and manual testing tools
• Solid knowledge of SQL and scripting
• Experience working in an Agile/Scrum development process
• Experience with performance and/or security testing is a plus
• Able work with some degree of understand common technology such as API, Postman, Python, HTML, Javascript
• Outstanding communication skills in written and verbal English; &
• Professional mannerism and proactive working attitude.
• Singaporeans or PRs only
• 5 days’ work week

Skills

• Good understanding of key technology such as API, Postman, PHP, HTML, Javascript, etc
• Provides urgent solution and has good decision-making skills
• Strong organizational and presentation skills
• Leadership skills
• Have experience in mentoring and making sure that the people that you are mentoring are also advancing in their career.

Qualities

• Resourceful
• Proactive to get things done
• Attention to details
• Enthusiastic and positive – ‘can do’ attitude
• Diligent and disciplined
• Desire to continuously make improvements
• Personal integrity
• Excellent customer service
• Long-term planner
• Revenue generating mindset
• Can work well with teams - product design and management

Quality Technician (Jurong Island)

Responsibilities

• Support production shift team with sample testing
• Cleaning and preparation of sampling apparatus, Ampule, gel bottles and other laboratory glassware.
• Prepare reagent and standard sample for analytical equipment.
• Report abnormalities and support troubleshooting of equipment.
• Review and revise for QC process flow, control plan and SOP of analytical such as non-prime product, process problems and complain.
• Investigate root cause and take corrective action plan.
• Planning for analytical process modification and analytical process change.

Requirements

• Min NITEC or Diploma in Chemical Engineering field or other relevant certificates
• Possess Analytical knowledge and Skills such as gas chromatography, gel permeation chromatography, Fourier infrared analysis, gel analysis, Karl Fischer’s method and titration method) are preferred
• Highly motivated, a team player, with the ability to multitask and project management skills
• Understand quality policy and basic rule.

Interested applicants please submit your resume to [email protected]

Note: This role requires frequent travel and will be based in China and Vietnam for at least 10 months per year. Proficiency in Mandarin is essential for effective communication with Chinese-speaking clients and stakeholders.

Key Responsibilities:

• Implement advanced monitoring systems to ensure product quality and optimize yield in electronics manufacturing.
• Proactively identify areas for improvement and develop strategies to enhance overall product quality.
• Lead initiatives to address and resolve abnormal quality issues within the manufacturing process.
• Collaborate with cross-functional teams to implement effective solutions and preventive measures.
• Drive efforts to improve internal quality control procedures and enhance process capability.
• Implement best practices to streamline processes and maximize operational efficiency.
• Lead initiatives to resolve customer-reported quality issues, ensuring timely and effective resolutions.
• Prepare detailed reports for stakeholders outlining corrective actions and preventive measures.
• Develop and implement strategies to optimize quality inspection processes.
• Identify opportunities for automation and technological advancements to enhance inspection efficiency.
• Foster open communication and collaboration across departments for effective quality management.
• Coordinate with various teams to ensure a unified approach toward achieving quality objectives.
• Manage personnel-related tasks, including task assignments, coordination, attendance, and performance management.
• Develop and implement training programs to enhance team skills and knowledge.
• Oversee the timely delivery of tasks and projects to meet quality objectives within established timelines.

Requirements:

• Bachelor’s degree in a relevant field; advanced degree preferred.
• A minimum of 6-8 years of proven experience in quality management, particularly within manufacturing processes.
• Strong analytical and problem-solving skills.
• Excellent leadership and interpersonal skills.
• Familiarity with quality management systems and standards such as TS16949 and VDA 6.3.
• Experience collaborating with counterparts in China/Taiwan.
• Certification in quality management (e.g., Six Sigma) is advantageous.
• Willingness to travel frequently and be based in China and Vietnam for at least 10 months per year (separate living accommodations provided). The role includes annual 4 round-trip tickets back to Singapore.

Objectives of the position:

This role is for the Customer Quality Support for Company’s product distribution where Customer’s feedback & Product Quality requirements / issues are handled. The person will be responsible to handle Customers requirements such as complaints, test data & other technical information as requested. Customer complaints handling will also include the necessary communication with all the stake holders (Customer, Supplier, CS, PP, SVM, LOG). Knowledge in cable testing and specification requirements will be required to understand Customer complaints (technical & logistics).

Key Responsibilities:

1. Manage Customer complaint processes such as acknowledgement of the complaint, updating into SAP, keeping track of the complaint, closure of the complaint & summarizing for monthly reporting. Proper handling of customers’ needs by providing accurate and timely information on enquiries related to cable standards, test reports and handling of customer complaints.

2. Track supplier quality by means of in-coming inspection when required or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined. To generate supplier CAR and track for corrective action by liaising with the supplier.

3. Familiar with and comply to international cable testing standards and procedures. Contribute to achieving company & department KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

4. Liaising with relevant departments to effectively close the Customer complaints

5. Maintain records in SAP

6. Operate Laboratory test equipment when required

7. Assist Customer’s Technical enquiries e.g Product Test Report, RoHS, REACH, CE

8. Supplier claim processes and 8D report.

9. Prepare and issue Customer Test Certificates & COC

10. Assist in other day to day activities related to QA department as assigned by Superior.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification. Training will be provided.

▪ Knowledge in ISO 9001 : 2015 QMS standard.

▪ Must be able to operate lab equipment (calliper, visual scope, resistance checker, High voltage tester).

▪ Prior experience in SAP system is required for this role. Knowledge of cable product testing is an added advantage.

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

• Participates and conducts daily status meetings with project managers and technical support teams
• Prepares and distributes daily or weekly status reports on test progress to the project team and/or stakeholders.
• Oversee and assign tasks to team members
• Conducts Knowledge Transfer sessions and trainings for on-boarding members
• Define different scenarios for functional and integration testing
• Create and document test scripts based on functional specification requirements
• Review test cases for functional and integration testing based on the identified scenarios
• Perform data setup, run test scripts, and record test results
• Record, manage, and monitor defects in JIRA
• Provide UAT support, including system log extraction, environment readiness verification, JIRA retesting and routing, and database data extraction as needed
• Validate production issue fixes in SIT and assist with UAT verification until JIRA closure and sign-off, including support for hot fixes.
• Manually executed designed test scripts and capture test results

Job Description:

• Responsible for product quality assurance.
• Completes all administrative activities associated with quality inspection.
• Performs process audits and assists manufacturing with the interpretation of the quality and workmanship standards.
• Downloads quality information from quality system to be used for Quality reports.
• Plans and directs activities concerned with the establishment and/or continuance of process related requirements and other quality programs.
• Prepares quality documentation or equivalent.
• Prepares Statistical Process Control Charts where required.
• Responsible for authorizing the released of final products to customer.
• Supervises inspectors or technicians on the inspection plan.
• Directs inspectors or technicians engaged in measuring, inspecting and/or testing products or parts and tabulating data.
• concerning materials, product or process quality and reliability.
• Contributes to the workplace safety and health improvement for the employees, as well as environmental protection, by adhering
• to the company’s Environmental, Health and Safety policies and procedures, and helping to achieve EHS objectives and targets
• through participation of EHS programs.
• Participate and adhere to Corporate Social and Environmental Responsibility (CSER) policy, programs and procedures.

Job Requirements :

• Diploma / ITC / NTC in Mechatronics/ Electrical & Electronics engineering or related discipline, preferably with 2 years in manufacturing environment.
• Proficiency in written and communication skills in English.
• Practical computer skills and knowledge with hands-on ability.
• Familiarity with inspection equipment, statistical tools, Geometric Dimension and Tolerance knowledge will be an advantage
• Able to use microscope for inspection and verification.

· Responsible for developing, implementing, and maintaining Quality Plan for FA and production parts.

· Responsible for maintaining company measuring instruments.

· Interpret and analyse customer specifications with great details

· Identify, document, and report defects or anomalies, working closely with cross-functional teams to address and resolve issues promptly.

· Facilitate meetings for production and quality personnels

· Support in internal and external audits.

· Maintaining Company’s Quality Management System (QMS)

· Any other duties as assigned by Supervisor.

Job Requirements:

· Technical certificates in any Engineering field

· Effective communication skills, both written and verbal, to liaise with customers and suppliers

· Ability to work with production and office staffs

· Ability to write root cause analysis

· Flexibility and adaptability to take on new challenges and responsibilities.

· Ability to read and interpret mechanical drawings

The Client is a global aerospace company.

Responsibilities:

• Ensure product and process quality by maintaining the quality management system and complying with relevant regulations and customer requirements.
• Update and improve quality procedures and control instructions.
• Address non-conformance issues with customers, vendors, and suppliers, conduct root cause analysis, and implement corrective actions to minimize quality-related costs.
• Conduct internal audits to assess the quality system, products, and processes (ISO9001 / AS9100 / NADCAP).
• Perform audits of vendors and on-site as needed.
• Adhere to customer and regulatory standards.
• Work to reduce monthly costs associated with poor quality and scrap.

Requirements:

• Degree in Mechanical or Aeronautical Engineering or a related field.
• At least 2 years of experience with ISO9001 / AS9100 Quality Management System and NADCAP.
• Proficiency in problem-solving tools such as fishbone diagrams, FMEA, and the 5-whys methodology.
• Ability to read and interpret technical drawings.
• Strong analytical and communication skills.
• Ability to multitask and attention to detail.
• Familiarity with NADCAP processes like heat treatment, non-conventional machining, shot peening, and chemical processing is a plus.

Mon to Fri 8.30am - 5.30pm

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Responsibilities

· Be the subject matter expert for business validations in the Forward and Reverse workstreams.

· Partner with Capability Architects to build and own test strategy, test plan, test scenarios and test cases leading to QA validations and sign-off on assigned projects.

· Work with third-party partners to perform end-to-end supply-chain integration testing.

· Evaluate and execute applicable test cases.

· Document all test results and ensure execution results up to date.

· Keep stakeholders well-informed of testing progress and statuses.

· Be able to articulate issues, problems, impacts, and support needs across different internal teams as well as external teams.

· Innovate and suggest out-of-the-box solutions to improve productivity and processes.

Must-Have Skills

· Supply Chain Management Major.

· At least 5 years of hands-on experience working on essential aspects of Order Management Forward Flow (O2C) and Reverse Flow (I2R/RMA).

· At least 2 years of hands-on testing experience working with Oracle Fusion Supply Chain.

· Hands-on experience in writing SQL queries and understanding/modifying XML files.

· Excellent documentation and communication skills.

· Well-versed in creating test plans and test cases.

· Great sense of urgency, thoroughness, and quality towards assigned tasks/goals.

· Hands-on experience in debugging problems through system logs.

Must have: In-depth supply chain management knowledge, QA expertise with functional testing, Oracle Fusion.

Nice to have: Python, Java- selenium

Good-to-Have Skills

· Hands-on experience in developing automation tests, preferably in Supply Chain.

· Hands-on experience in programming languages such as Java, Python.

· Experience with automated testing tools like Selenium.

· Knowledge of Electronic Data Interchange (EDI) and how the EDI signals are processed.

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyse and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines
• Min 3 years experience in exploratory testing and regression test automation
• Strong analytical skills
• Meticulous attention to details
• Good interpersonal skills
• Experience in agile development environment
• Experience with Robot Framework, SikuliX, Selenium, playwright, Micro Focus Testing Tools (Mobile Center, UFT, QC and Sprinter)
• Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage

The Supplier Quality Engineer will be based in Changi South.

Job Responsibilities

• Attend day to day part quality issues / MRB reviews.
• Serve as the primary point of contact for all supplier-related quality issues.
• Cross-Functional Collaboration: Collaborating with internal teams, such as Engineering, Procurement / Buyer, Planner, Operation, Logistic to address any supplier-related quality issues.
• Collaborating with suppliers to identify root causes of quality issues and implementing effective corrective and preventive actions. Review CAPA effectiveness, ensure no repeating occurrence.
• Work with IQC team in reviewing incoming parts from suppliers with no defects and ensure quality.
• Facilitate effective communication and collaboration between suppliers and internal stakeholders as well as customers.
• Seek for Continuous Improvement with suppliers.
• Identify opportunities for continuous improvement in supplier quality processes and systems.
• Lead initiatives to reduce defect rates and improve overall supplier performance.
• Collaborate with suppliers on process improvements and quality control enhancements.
• Support supplier audits to ensure compliance with quality standards and regulatory requirements.
• Support evaluation and approve new suppliers based on quality performance and capability assessments.
• Documentation: Maintaining accurate records, reports, and documentation related to supplier audits, evaluations, and inspections.
• Supports supply chain in the selection and qualification of suppliers’ parts being procured - FAI (First Article Inspection).
• Any ad-hoc duty as assigned by Superior.

Job Requirements

• Requires a Bachelor’s Degree in Engineering or related field with minimum 3-4 years of related experience.
• Requires experience in supplier quality engineering within the semiconductor manufacturing industry.
• Strong communication and interpersonal skills, with the ability to work effectively with suppliers, internal teams, and customers.
• Able to read blueprints and/or drawing standards.

Job Scope :

- Inspect outgoing parts and incoming sub-contracted parts according to established procedure / specification of inspection and carry out Incoming Process Inspection.

- Maintain quality record and file quality data.

- Highlight quality problems discovered to the QA Manager and Factory Manager / Production Manager / Asst. Production Manager for action.

- Ensure that all non-conforming products are not mixed with good products prior to disposition.

- Authorise the rejection of parts if found unsatisfactory.

- Authorise the release of conforming parts to be sent to the store for subsequent delivery to customers.

- Perform factory routine test and check of switchboards completed in the workshop.

- Testing and commissioning of switchboards on board vessels or on-site to the satisfaction of customers; and attend to warranty claims / quality complaints.

- Conduct official tests on the switchboards which require witnessing by surveyors or consultants and also maybe with the presence of customers.

- Assist the Manager in quality responsibilities and achieving quality objectives.

- Maintain good housekeeping in the QA Department.

- Observe and adhere to safety rules during the performance of every task.

- Ensure the use of calibrated instrument for inspection.

- Initiate action to prevent the occurrence of Product Non-Conformity.

- Initiate, recommend or provide solutions to problem detected.

- Verify the implementation of solutions.

- Control further processing and delivery of Non-Conforming products until the deficiency has been corrected.

- Carry out other responsibilities as and when assigned by the superiors.

Requirements:

- Nitec / Diploma in Electrical Engineering or equivalent

- 1 - 2 years of relevant working experience

- Experience with Switchboard / Panels an added advantage

- Able to travel for work occassionally

- Good communication and interpersonal skills

- Comfortable working at Tuas. Transport provided

- Able to start work immediate or short notice

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyse and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines
• Min 3 years experience in exploratory testing and regression test automation
• Strong analytical skills
• Meticulous attention to details
• Good interpersonal skills
• Experience in agile development environment
• Experience with Robot Framework, SikuliX, Selenium, playwright, Micro Focus Testing Tools (Mobile Center, UFT, QC and Sprinter)
• Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service, call audit and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

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Department Head , Quality Assurance

Job Descriptions

· To lead and manage a team on quality assurance in a fast pace semi-conductor industries.

· To take ownership for technical transfer from Head Office (Japan), new products testing; as well as assisting customers during material evaluation and qualification phases, and provide solutions on technical and quality matters on the products.

· To work closely with Head Office (Japan), including Global Quality Assurance, R&D team, Manufacturing team, Engineering Team, Sales/Marketing and Supplier Chain team in achieving towards customer satisfaction.

1. To work closely, especially with Japanese group customers (necessary to communicate in local Language), in the establishment of suitable material configurations and specification, to meet their expectations and requirements and providing technical support as necessary.
2. To conduct experimental research on properties on products, as well as in-depth failure analysis and testing to facilitate root cause investigation for total improvement

Job Requirement:

- Degree / master in Polymer / Material engineering / Applied Chemistry / Engineering

- Minimum 15 years of relevant work experience in semiconductor industries (with at least 5 years in managerial position), and must be familiar with characteristic of epoxy molding compound for IC encapsulation, epoxy glue for die attachment, lid attachment, sealing.

- Requires detailed knowledge about ;

1) Reliability requirement for power device, automotive semiconductor.

2) Composite material between organic and inorganic.

3) Organic synthesis and adhesion between polymers and metals.

4) Polymer production process especially for Epoxy and Phenolic resin.

5) Metal property especially for silver

6) Rheology for paste material

7) Below equipments:

o DCS (Different Scanning Calorimetry)

o DMA (Dynamic Mechanical Analysis)

o TMA (Thermo-Mechanical Analysis)

o TGA (Thermogravimetric Analysis)

o Viscometer

o Rheometer

o GPC (Gel Permation Chromatography)

o SEM (Scanning Electron Microscope)

o Printing Machine

o Dispensing Machine

o Die Bonding Machine

o Wire Bonding Machine

- Familiar with Japanese Patent system

- Familiar with materials and custom regulations in respective countries, such as Japan (Japan (CSCL) , USA (TSCA), EU (EINECS,REACH), Korea (ECL) , Philippines (PICCSS), China (IECSC), Taiwan(ECN).

- Industrial experiences in failure analysis (FA or polymer science and semiconductor material composition) is necessary).

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyse and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines
• Min 3 years experience in exploratory testing and regression test automation
• Strong analytical skills
• Meticulous attention to details
• Good interpersonal skills
• Experience in agile development environment
• Experience with Robot Framework, SikuliX, Selenium, playwright, Micro Focus Testing Tools (Mobile Center, UFT, QC and Sprinter)
• Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage

Responsibilities:

• Oversee and maintain all QA/QC documentation, including certificates, test results, inspection requests, and reports on non-compliance.
• Establish inspection standards, manage testing processes, and ensure adherence to high-quality standards throughout project workflows.
• Evaluate materials for compliance with project specifications and work closely with teams to uphold material quality and procurement protocols.
• Manage test and inspection schedules, enforce compliance with procedures, and conduct quality audits across project teams.
• Monitor product quality performance, perform audits, compile monthly reports, and recommend corrective measures to sustain quality benchmarks.
• Assist the project team on QA/QC-related matters.
• Lead the establishment of a new QA/QC department to enhance quality assurance and control capabilities.

Requirements:

• Diploma in Mechanical & Electrical (M&E) Engineering or a related field.
• Minimum of 3 years’ experience in the construction industry.
• Detail-oriented individual with strong analytical and observational skills.
• Proficient in computer applications and possesses solid office administration skills.
• Able to commit to a 5.5day workweek.

Job Description:

• Assist Product Owner, Business Analyst to craft out user story acceptance criteria
• Analyse and decompose complicated software systems, and design a holistic test strategy
• Research emerging technologies and develop test automation framework
• Develop test suites of test scenarios and test cases.
• Perform time-boxed exploratory testing
• Maintain regression test suite in QA nightly build
• Actively refine the smoke test suite in the Development CI environment
• Lead system integration testing with other systems
• Manage user acceptance testing
• Manage defect life cycle, test artifacts, and repository
• Drive continuous improvement in agile testing practices and tools.
• Improve software quality using XP practices such as code review and unit testing
• Understand the IT management policy, quality management policy and security guidelines to ensure the development processes, procedures and system are designed to comply with these policies and guidelines

Job Requirements:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related disciplines
• Min 3 years experience in exploratory testing and regression test automation
• Strong analytical skills
• Meticulous attention to details
• Good interpersonal skills
• Experience in agile development environment
• Experience with Robot Framework, SikuliX, Selenium, playwright, Micro Focus Testing Tools (Mobile Center, UFT, QC and Sprinter)
• Certified Software Testing Professional and/or Certified Software Quality Analyst will be an added advantage

Mon to Fri 8.30am - 5.30pm

Objectives of the position:

This role is for the validation of Customer technical requirements by means of inspection of In-coming goods and release lots in SAP with defined usage decisions. Testing of ISIR samples (type test) for product approval process (power, control & data cable) with compliance to company standards and verify compliance to the international cable standards e.g. EN / IEC requirements. Understanding of each testing standards and be able to communicate the requirements to respective parties including suppliers. Establish test specification to be followed by suppliers. To be able to operate all laboratory equipment in the process of cable type testing. Keep track of product approvals and Company's approved suppliers’ performance monitoring to ensure continuous product compliance to the intended specification. Corrective and preventive action process with supplier with CAR logging and follow-up for effective closure of complaints and issues related to product quality.

Knowledge in product testing and certification will be an added advantage.

Key Responsibilities:

1. Validate product quality conformance by conducting In-coming inspection and type testing for cable & accessories, include updating into SAP.

2. To be able to operate Laboratory test equipment for cable testing and accessories inspection

3. Understand international cable testing standards and inspection requirements with compliance to internal ISO procedures. Prepare test specification with detailed inspection requirement to be followed by the supplier.

4. Prepare and issue Customer test reports, certificates & COC

5. Track supplier quality by means of in-coming inspection or arise from Customer complaints. Update results in SAP system and release inspected lots according to the usage decision defined.

6. To generate supplier CAR and track for corrective action and effective closure of CARs by liaising with the supplier.

7. Liaising with relevant departments including suppliers to effectively close the CAR issued for Customer complaints or CAR’s which arise from internal findings (Z2 & Z8).

8. Maintain inspection records in SAP, determine skip lot and setup inspection requirements in SAP.

9. Assist Customer’s Technical enquiries e.g. Customer letter, RoHS, REACH & CE

10. Understand and comply with relevant ISO procedures, work instructions and corporate directives

11. Assist in other day to day activities related to QA department as assigned by superior.

12. Contribute to achieving company, department and personal KPIs through due diligence, duty of care & personal accountability for Quality assurance in all tasks.

Skills & Qualification:

▪ Min. Diploma or Degree in Engineering (Electronics / Electrical) or equivalent

▪ Min. 2 years’ experience in electrical / electronic product testing and qualification.

▪ Knowledge in ISO 9001:2015 QMS standard will be added advantage.

▪ To be able to operate lab equipment e.g. calliper, visual scope, resistance checker, High voltage tester etc.

▪ Prior experience in SAP system and knowledge of cable product testing is an added advantage

▪ Good written and communication skills

▪ Good customer handling skills and able to communicate to all levels in the organization

▪ Proficient in Microsoft Words and Excel

▪ Addresses present issues immediately and independently

▪ Possess self-confident and willing to share opinions and expertise in discussions

▪ Anticipate potential problems and takes action to avoid crisis

▪ Provide support to colleague in the Department and work as a team to achieve Department goals and targets

Perform materials checking, finished products, production line. Ensure quality performance through examination of proper inspection, testing and measuring equipment, process capability studies and mistake proofing. Analysis and disposition of customer returns. new products, maintaining existing listings, instructions and product labeling.

Job Scope :

- Inspect outgoing parts and incoming sub-contracted parts according to established procedure / specification of inspection and carry out Incoming Process Inspection.

- Maintain quality record and file quality data.

- Highlight quality problems discovered to the QA Manager and Factory Manager / Production Manager / Asst. Production Manager for action.

- Ensure that all non-conforming products are not mixed with good products prior to disposition.

- Authorise the rejection of parts if found unsatisfactory.

- Authorise the release of conforming parts to be sent to the store for subsequent delivery to customers.

- Perform factory routine test and check of switchboards completed in the workshop.

- Testing and commissioning of switchboards on board vessels or on-site to the satisfaction of customers; and attend to warranty claims / quality complaints.

- Conduct official tests on the switchboards which require witnessing by surveyors or consultants and also maybe with the presence of customers.

- Assist the Manager in quality responsibilities and achieving quality objectives.

- Maintain good housekeeping in the QA Department.

- Observe and adhere to safety rules during the performance of every task.

- Ensure the use of calibrated instrument for inspection.

- Initiate action to prevent the occurrence of Product Non-Conformity.

- Initiate, recommend or provide solutions to problem detected.

- Verify the implementation of solutions.

- Control further processing and delivery of Non-Conforming products until the deficiency has been corrected.

- Carry out other responsibilities as and when assigned by the superiors.

Requirements:

- Nitec / Diploma in Electrical Engineering or equivalent

- 1 - 2 years of relevant working experience

- Experience with Switchboard / Panels an added advantage

- Able to travel for work occassionally

- Good communication and interpersonal skills

- Comfortable working at Tuas. Transport provided

- Able to start work immediate or short notice

i. Monitor/manage feedback from multiple feedback channels (e.g.calls to contact centre, emails to public facing inboxes, as well as other digital and traditional platforms);

ii. Monitor and manage Authority’s contact centre;

iii. Manage and enhance Authority’s Customer Management System (CMS) by working closely with system vendor on the deployment of system enhancements by stipulated timeline;

iv. For cases handled by SQO, ensure that final replies are issued to feedback providers within the service timelines (See ANNEX C);

v. Respond to requests from operation divisions for vetting of replies within one working day;

vi. Submit monthly data analytics report on NParks and AVS overall case management performance for current month by the end of the next month;

vii. Implement any other Service improvement initiatives when assigned

Monday to Friday - 8.30 AM to 6.00 PM

Working location : 1 Cluny Road , Singapore 259569

Job Requirement :

Degree in mass communications, marketing, or related discipline;

(b) At least 3 years’ relevant experience in customer service management, call centre management or quality service management;