Job Highlights:

- Singaporean/SPR

- Career Progression

- Positive Working Environment

- Sponsorship for accredited courses

Roles & Responsibilities:

- Supervise a team of cleaners & team lead in carrying out cleaning works and maintaining cleanliness of the assigned areas.

- To oversee and plan work activities of cleaning staff in commercial and residential establishments

- Able to perform cleaning jobs / hand on whenever required for homes and offices assignment.

- Handle feedback and complaints, respond to customer’s request promptly.

- To take regular inventory check of cleaning supplies and maintain all cleaning equipment to ensure seamless execution of daily cleaning activities

- To train new / existing site staff where applicable.

Requirements:

- Minimum Education: Diploma or equivalent

- Candidates with minimum 3 years experience in cleaning or related field are preferred

- Possesses good working attitude and able to multi-tasking, self-driven.

- Able to manage their time well

- Able to handle conflicts

- Work well under pressure

We regret only shortlisted candidates will be notified.

Housekeeping Supervisor Responsibilities:

• Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
• Scheduling staff shifts and organizing replacements as required.
• Investigating and addressing complaints regarding poor housekeeping service.
• Providing training to the housekeeping staff.
• Regularly taking inventory of cleaning supplies and ordering stock as needed.
• Issuing cleaning supplies and equipment to housekeeping staff as needed.
• Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
• Performing various cleaning duties in instances of staff shortages.

Housekeeping Supervisor Requirements:

• High school diploma or GED.
• Proven housekeeping or hospitality experience.
• Working knowledge of housekeeping.
• Proficient in all Microsoft Office applications.
• The ability to multitask.
• The ability to stand for extended periods of time.
• Excellent organizational and time management skills.
• Exceptional customer service skills.
• Effective communication skills.

• Oversee contract execution and monitor installation progress, ensuring timely delivery through coordination with clients, consultants, and subcontractors.
• Prepare and review method statements, shop drawings, technical submissions, and work progress reports for M&E-related tasks.
• Liaise with stakeholders to resolve technical and site issues, and coordinate with authorities for inspections, testing, and commissioning.
• Assist in procurement of materials, equipment, and labour within budget while supporting project negotiations.
• Apply expertise in Data Centers, DfMA, and specialized systems such as VAV/VRV, chillers, chilled water pipes, and lighting control systems.

Requirements:

• Diploma in Mechanical/Electrical Engineering or equivalent.
• At least 2 years of experience handling and monitoring the progress of projects in Construction industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Work closely with the team to troubleshoot issues, ensure timely delivery of models, and maintain accuracy in BIM documentation.
• Ensure CAD and BIM standards are upheld, and workflows comply with company policies and project requirements.
• Support project teams by managing RFIs, creating presentations using BIM models, and handling related project tasks.
• Prepare and print drawings for production, create presentation materials, and participate in design and model reviews.

Requirements:

• Diploma in Civil Engineering or equivalent.
• At least 5 years of 3D modelling and Autodesk Revit experience in Construction Industry.
• Proficient in AutoCAD, Civil 3D, 3dsMAX
• Able to understand building design drawings and architectural shop drawings.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client, a market leader in the internet technology space is looking for a SQL analyst to join their trust & safety team. This is a 6-months contract.

Responsibilities:

• Research and analyze emerging abuse patterns and trends.
• Identify and develop innovative methods for detecting abuse effectively.
• Identify and develop solutions for scalable enforcement on non-compliant publisher inventory.
• Conduct complex data analysis to identify opportunities for new signals, automation, and workflow improvements.
• Work directly with other members of your team to remediate complex abuse issues.
• Enhance our operational workflows via process improvements.
• Present a unified enforcement experience to external publishers and support internal sales teams.
• Drive solutions through analysis and cross-functional partnership.
• Perform policy compliance checks on publisher sites.
• Leverage SQL to extract data and uncover valuable insights from complex datasets.
• Revamp existing dashboards or create new ones to monitor real-time data trends.
• Share actionable insights derived from the data analysis, empowering team members to make informed decisions.

Requirements:

• Education: Bachelor’s degree in Math, Statistics, Economics, Social sciences or equivalent practical experience.
• 1+ year experience writing SQL python scripting
• Experience with Python coding and scripting.
• 2+ years of work experience in a trust and safety role.
• Ability to navigate and influence cross-team stakeholders.

Position Overview

We are seeking a skilled and detail-oriented Quantity Surveyor to join our team. The ideal candidate will play a critical role in preparing cost estimates, managing contracts, and ensuring the profitability of our facade construction projects. This position is integral to the success of project tenders and overall cost management.

Key Responsibilities

• Tender Preparation & Estimation: Analyze project requirements and prepare accurate cost estimates for facade construction projects.
  Study and evaluate architectural and engineering plans to identify materials, labor, and equipment needs.
  
• Contract Management:Review and draft contracts, ensuring compliance with legal and project requirements.
  Negotiate contract terms with clients, subcontractors, and suppliers to achieve optimal value.
  
• Cost Control & Reporting:Monitor project budgets and expenses to ensure alignment with initial estimates.
  Provide regular cost reports and updates to stakeholders.
  
• Supplier and Subcontractor Coordination:Source and negotiate with suppliers for materials and services.
  Evaluate subcontractor bids to determine the best value options.
  
• Risk Management:Identify and mitigate potential risks in cost and contract management.
  Maintain compliance with industry regulations and standards.
  

Qualifications and Skills

• Bachelor’s degree in Quantity Surveying, Civil Engineering, or a related field.
• Minimum of 3-5 years of experience in quantity surveying or estimating, preferably in facade construction or related industries.
• Proficiency in using cost estimation software and tools.
• Strong analytical and numerical skills with attention to detail.
• Excellent communication and negotiation skills.
• Knowledge of construction contracts, procurement processes, and legal regulations.
• Familiarity with facade systems and materials is a plus

-------------

Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Position: Admin Assistant (Construction)

• Working day: 5.5day (Mon-Fri 9am-6pm ; Sat 9am-1pm)
• Working location: (Tuas – Transport Provide from Tuas Link MRT)
• Salary: $2,400 - $2,600 (Experience can ask higher, up to $3k)

Requirement:

• At least relevant working experience in Construction Industry

Responsibility:

• Answer and direct phone calls
• Organize and schedule appointments
• Plan meetings and take detailed minutes
• Write and distribute email, correspondence memos, letters, faxes and forms
• Assist in the preparation of regularly scheduled reports
• Develop and maintain a filing system
• Update and mainta
• in office policies and procedures
• Order office supplie
• Maintain contact lists
• Book travel arrangements
• Submit and reconcile expense reports
• Provide general support to visitors
• Act as the point of contact for internal and external clients
• Liaise with executive and senior administrative assistants to handle requests and queries from senior managers

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Operate mobile cranes safely and efficiently on construction sites.
• Keep the crane well-maintained, completing the daily checklist for repairs or damage.
• Regular maintenance to ensure the crane is in optimal condition and safe for the next day's operations

Requirements:

• Possess Mobile Crane Operator License
• At least 5 years of working experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Communicate assigned cleaning duties to the cleaning team
• Monitor cleaning operations to ensure quality service delivery
• Assist in coordinating and liaising with clients at project sites
• Ensure teams adhere to safety measures during cleaning operations
• Implement operation plans to improve work processes and service quality
• Submit compiled daily cleaning reports to management
• Ensure stocks of cleaning tools and equipment are in order and replenishment orders are fulfilled in a timely manner
• Assist in implementation of maintenance schedule for cleaning devices on a timely basis
• Assist in planning work schedules and deployment of manpower
• Provide appropriate guidance to cleaners
• Facilitate effective work processes
• Provide feedback and recommend process improvements to the cleaning team
• Respond to major incidents and emergencies
• Report and update on major incidents and emergencies to the management
• Able to work any shift
• Able to work OT on weekends and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Jobscope:

• Supports the site by implementation of ESH programs and managing ESH hazards.
• Manages the MOC (Management of Change) process, database and supports process hazard analysis (PHA) & assessments.
• Implements applicable WSH regulations and Evonik ESH rules, requirements and ESH Culture Framework and ensure a Safe working environment including auditing and regular walk through.
• Supports incident investigation

Requirements:

• Bachelor in Engineering with about 1-3 yrs experience working in Chemical Industry
• Knowledge of chemical plant and/or process engineering as well as ESH compliance programs
• Good knowledge about processes to identify, assess and manage risks and hazards (MOC, PSSR, PHA etc.)
• Basic knowledge about process hazard consequence and effects modelling
• Knowledge of tools like RCA (Root Cause Analysis), 5M, Fishbone, Human Factor Analysis, Human Error Failure Analysis
• Knowledge about process safety management programs and details for implementation
• General knowledge of WSH management system e.g. risk management, permit to work, LO-TO etc.
• High degree of interpersonal and team working skills
• Good Communication and presentation skills

To learn more about this opportunity, please contact Fiona Koh

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Fiona Koh| Registration No: R1109239

• Salary: $4500 to $5000
• Working hours: Monday to Saturday, 44hrs a week
• Location: Dormitories / Seletar [Punggol MRT]

Key Responsibilities:

Site Inspections:

Conduct safety inspections to identify hazards and ensure compliance with WSH regulations. Perform periodic safety audits and document findings.

Risk Management:

Conduct thorough risk assessments to identify potential hazards, develop control measures, and monitor risk assessments regularly to ensure ongoing safety.

Training and Education:

Organize and deliver safety training programs, including toolbox meeting and emergency response drills, ensuring all personnel understand safety protocols and the proper use of personal protective equipment (PPE).

Incident Management:

Investigate accidents and near-misses to determine causes,

recommend preventive measures, and prepare detailed incident reports for management and relevant authorities.

Safety Protocols:

As the main contractor's Safety Officer, you will implement and enforce safety protocols, ensuring they are updated to reflect any changes in regulations or company policies. You will also liaise with regulatory bodies, such as the Ministry of Manpower (MOM),

to guarantee compliance with all statutory requirements, reinforcing a commitment to safety at the Main Contractor level.

Emergency Preparedness:

Develop and maintain emergency response plans, conducting regular drills to ensure site readiness.

Documentation and Reporting:

Maintain accurate records of safety inspections, safety training

sessions, incident reports, and risk assessments. Prepare monthly safety performance reports.

Communication:

Act as a point of contact for safety-related concerns, facilitating clear communication between management and workers to promote a culture of safety.

Requirement:

• Diploma or degree in Occupational Safety and Health, Environmental Science, or a related field.

• Valid Workplace Safety and Health Officer (WSHO) certification recognized by MOM, with additional certifications in risk management, fire safety, first aid, being advantageous.

• Minimum 3-5 years of experience as a Safety Officer in the construction industry, with a strong understanding of WSH regulations in Singapore.

• Excellent knowledge of construction site safety practices and legal requirements.

• Ability to work outdoors in varying weather conditions.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Key Responsibilities:

• Accounts Management: Assist or independently manage the complete set of accounts for various clients, ensuring accuracy and timeliness.
• Month-End Closings: Support or execute month-end closing processes efficiently for multiple companies.
• Management Accounts Preparation: Help develop or independently create comprehensive monthly management accounts and reporting packages.
• Financial Statement Preparation: Assist in or prepare financial statements in line with Financial Reporting Standards.
• Financial Management Support: Provide support in or deliver expert financial management services to our clients.
• Problem-Solving: Assist in or promptly address and resolve accounting issues as they arise.
• Client Advisory: Provide clients with basic advice or insightful recommendations on finance operations, accounting systems, and reporting requirements.
• Ad-Hoc Assignments: Assist with or tackle special projects and assignments as needed.
• Group Account Consolidation: Handle the consolidation of financial statements for simple to complex group structures.
• Mentorship and Supervision: Guide and mentor junior associates, fostering their professional growth and overseeing their work to ensure high-quality outcomes.

Job Requirements:

• Educational Background: Diploma or Degree in Accountancy. Professional qualifications such as ACCA are a plus for senior positions.
• Relevant Experience:Entry Level: At least 3 year of working experience in accounts-related duties or audit.
  Senior Level: 2-3 years of proven track record in full sets of accounts (AP/AR/GL).
  
• Ethics and Integrity: Honest and trustworthy with a basic to solid understanding of International Financial Reporting Standards and Singapore Taxes.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in SUPERVISOR

· Preferably years of previous experience in serving in restaurant

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Fico is a casual, beachfront Italian restaurant along East Coast Park by Chef-Partner Mirko Febbrile. Fico is inspired by Cucina Povera (a waste-not, want-not approach) and celebrates the simplest things in life, from humble ingredients to genuine, no-frills hospitality.

Fico is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Leading service operations
• Building and maintaining relationships with guests
• Order taking and menu description
• Up-selling products based on your extensive product knowledge
• Assuring outlet setup is complete and walkthrough is done before shift
• Maintaining guest satisfaction levels by being proactive in service/bar operations
• Improving procedures and systems
• Conducting basic training and ensure SOPs are adhered to

What to expect:

• Direct transport in to restaurant from Bedok MRT Station
• 5 day work week
• Join a dynamic, young and fun loving service team
• Excellent team culture and a defined career growth plan to develop yourself

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Should your application progress to the next stage, we will be in contact to arrange an interview.

about the company

Our client, a prominent freight forwarding company specializing in the chemical sector, is currently seeking a Logistics Supervisor to join their team.

about the job

• Lead, direct, and manage the operations of the Booking Department.
• Coordinate with external stakeholders (shippers, warehouses, carriers) and internal teams to ensure seamless execution of processes.
• Supervise the work of team members, providing necessary training to achieve established goals effectively.
• Plan and monitor daily staffing schedules, making adjustments as needed to maintain adequate staffing levels that align with operational demands and business objectives.
• Ensure full compliance with Singapore Customs Regulations.

skills and requirement

• Preferably 5 years of relevant experience in freight forwarding

To apply online please use the 'apply' function, alternatively you may contact Noelle at [email protected].
(EA: 94C3609/ R1982617 )

Job Description:

• Attend site meetings with consultants
• Study M&E drawings and coordinate M&E works with the consultants and sub-contractors to resolve any technical / site issues
• Ensure M&E works are carried out according to specifications / drawings
• Inform Project Director / Project Manager on any technical / site problems pertaining to M&E works
• Supervise the progress of M&E works on site
• Coordination of sub-contractor's M&E work and ensuring the work is on schedule

Job Requirements:

• Min Diploma in Mechanical or Electrical Engineering
• 5 years of working experiences in main-con compaines, preferably in large scale projects
• Able to work independently and possess strong leadership quality

Responsibilities:

• Lead and supervise work closely with subcontractors within the scheduled timeline
• Ensure subcontractors execute their works accordingly to the industrial standards and contract specifications
• Assist in project defects and rectifications
• Any ad-hoc duties as assigned

Requirements:

• Possess Minimum a Certificate in Building Supervision or relevant discipline
• Experience in HDB BSC Operation would be an advantage
• Effectively bilingual in English and Mandarin

• Develop and implement training programs to continuously enhance the skills and knowledge to our spa therapists.
• Supervise and manage a team of skilled spa therapists to ensure seamless spa & wellness operations.
• Ensure the proper maintenance and upkeep of the spa facilities, equipment, and supplies.
• Monitor and address customer feedback to identify areas for improvement.
• Ensure high level of service standards.
• Experience in different types of massages (Body Massage & Foot reflexology).
• Explaining massages, treatments, and therapies to guests and providing suitable recommendations as needed.

Are you an experienced accounting professional with a passion for precision and excellence? Assembly Works is seeking a dedicated Senior Accounts Associate/Accounts Supervisor to manage a diverse portfolio of clients, ensuring top-notch financial reporting and management services. Join our dynamic team and elevate your accounting career with us.

Key Responsibilities:

• Full Set of Accounts Management: Independently manage the complete set of accounts for various clients, ensuring accuracy and timeliness.
• Month-End Closings: Execute month-end closing processes efficiently for multiple companies.
• Management Accounts Preparation: Develop comprehensive monthly management accounts and reporting packages.
• Group Account Consolidation: Handle the consolidation of financial statements for simple to complex group structures.
• Financial Statement Compilation: Prepare financial statements in line with Financial Reporting Standards.
• Mentorship: Guide and mentor junior associates, fostering their professional growth.
• Team Supervision: Oversee junior associates to ensure high-quality work and achieve departmental goals.
• Financial Management Support: Assist in delivering expert financial management services to our clients.
• Problem-Solving: Address and resolve accounting issues promptly as they arise.
• Client Advisory: Provide clients with insightful advice on finance operations, accounting systems, and reporting requirements.
• Ad-Hoc Assignments: Tackle special projects and assignments as needed.

Job Requirements:

• Educational Background: Diploma or Degree in Accountancy. Professional qualifications such as ACCA are a plus.
• Relevant Experience: 2-3 years of proven track record in full sets of accounts (AP/AR/GL) and team supervision.
• Tax Guidance: Knowledge and experience in tax computation and advisory for clients will be highly advantageous.
• Ethics and Integrity: Honest and trustworthy, with a solid understanding of International Financial Reporting Standards and Singapore Taxes.

Job Overview:

The Environmental Supervisor (Cleaner) is responsible for overseeing cleaning teams across several project sites. This role ensures that all cleaning tasks are completed to a high standard and on schedule. The supervisor manages the work of cleaners, inspects cleaned areas, and reallocates tasks to cover for absences.

Key Responsibilities:

• Supervise Cleaning Teams: Oversee and guide a team of cleaners at different project sites.
• Inspect Work: Regularly check the work done by cleaners to ensure it meets the required standards of cleanliness and safety.
• Manage Schedules: Create and manage work schedules for cleaners, ensuring tasks are completed on time.
• Reallocate Tasks: Assign tasks to cleaners to cover for absences or adjust for workload changes.
• Training & Support: Provide training and support to cleaners to ensure high-quality work and safe practices.
• Report Issues: Report any cleaning or staffing issues to the Environmental Services Manager.
• Maintain Cleanliness Standards: Ensure all areas are cleaned according to the company’s standards, following safety and environmental guidelines.

Required Skills and Qualifications:

• Previous experience in cleaning or supervision.
• Strong organizational and time-management skills.
• Ability to lead and motivate a team.
• Attention to detail and commitment to maintaining high cleanliness standards.
• Good communication skills.
• Ability to handle minor problems and resolve staffing issues as they arise.

Preferred Qualifications:

• Experience in cleaning management or supervisory roles.
• Knowledge of eco-friendly cleaning methods.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preparations, presentation and storage to ensure food health and safety compliance
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Job Responsibilities

• To carry out supervisory roles in day-to-day site activities including taking care of workers and coordinating with client’s supervisory staff to manage inspections, etc.
• Ensure that all construction & M&E work is carried out or constructed according to the approved plans and design.
• Ensure all works are carried out within time schedule, follow the safety protocols, and maintain the required quality.
• Coordinate with fellow colleagues from different departments to ensure the smooth transition of M&E works and eliminate abortive works through regular discussions.
• Ensure proper preparation of work areas for subcontractors to carry out their works and ensure adequate materials preparation for execution.
• Monitor performance of subcontractors, evaluate the progress and manpower to ensure adequacy and adherence to schedule.
• Keep daily site records of manpower, materials usage, and works status.
• Attends all necessary M&E work progress meetings, internal meetings as & when required.
• Embraces safety and ensures all practices comply with safety regulations.
• Any other duties as assigned.

Job Requirement

• Minimum 3 years of M&E Supervisory experience.
• Good verbal and written communication skill.
• 6 days work week.
• Location : West

Roles & Responsibilities

1. To coordinate with the client and maincon, procurement of materials as per project, coordinate with site supervisors and foreman, and execute job as per project specifications.

2. Conduct presentations and product demonstrations to prospective clients

3. Build and maintain relationships with customers to enhance brand loyalty
4. Understand client requirements and tailor solutions to meet their needs

Position Overview:

The Senior Floor Supervisor in a restaurant is responsible for overseeing the daily operations of the restaurant floor to ensure smooth and efficient service. This role involves managing the front-of-house team, maintaining high customer service standards, and ensuring the overall guest experience is exceptional. The Senior Floor Supervisor also plays a key role in training staff, handling customer concerns, and coordinating with kitchen and bar teams.

Key Responsibilities:

1. Staff Management:Supervise, mentor, and lead the front-of-house team, including servers, bartenders, and host staff.
   Assist in recruiting, training, and scheduling of staff to ensure adequate coverage during shifts.
   Provide ongoing coaching and feedback to improve staff performance and morale.
   Ensure staff adhere to company policies, safety standards, and customer service protocols.
   
2. Customer Service:Ensure an exceptional dining experience for guests by providing excellent service and resolving customer complaints or concerns promptly.
   Monitor guest satisfaction through direct interaction or feedback, making necessary improvements where required.
   Take action to address and resolve customer feedback or complaints in a professional and timely manner.
   
3. Operations Management:Oversee the daily floor operations, ensuring smooth coordination between the front-of-house and kitchen staff.
   Ensure all areas of the restaurant are clean, organized, and ready for service.
   Monitor restaurant reservations and seating arrangements to optimize guest flow and reduce wait times.
   Ensure that the restaurant operates according to health and safety regulations and company standards.
   
4. Sales and Revenue Generation:Monitor sales trends and work with the management team to implement strategies to improve sales, promotions, and guest retention.
   Ensure that upselling techniques are effectively utilized by the team to increase average check size.
   Help ensure that inventory and stock levels are managed effectively during shifts, reducing waste and loss.
   
5. Team Collaboration:Foster a positive and collaborative environment between the front-of-house and back-of-house teams.
   Participate in regular team meetings to discuss operational issues, promotions, and opportunities for improvement.
   Report any operational issues or maintenance needs to the restaurant manager.
   
6. Administrative Tasks:Prepare shift reports and assist in end-of-day reconciliation for cash handling, tips, and credit card transactions.
   Assist in managing staffing schedules, payroll, and ensuring compliance with labor laws.