Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

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Store sales manager job description

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Job Title: Store Sales Manager

Job Overview: The Store Sales Manager is responsible for overseeing the day-to-day operations of the retail store, driving sales performance, managing staff, and ensuring exceptional customer service. The role involves setting sales goals, monitoring inventory levels, handling customer inquiries, and maintaining a positive shopping experience. This position requires strong leadership, communication, and organizational skills, as well as a deep understanding of the store's products and services.

Key Responsibilities:

1. Sales Management:
   • Set and achieve sales targets and KPIs (Key Performance Indicators) to drive store performance.
   • Monitor daily sales, identify trends, and take corrective actions as needed.
   • Develop and implement sales strategies to increase revenue, improve profitability, and attract new customers.
   • Regularly analyze sales data to identify opportunities for improvement and growth.
2. Team Leadership:
   • Lead, coach, and motivate a team of sales associates to achieve store goals.
   • Conduct regular performance evaluations, provide constructive feedback, and recommend training or development plans.
   • Foster a positive and high-energy work environment that encourages collaboration and a customer-first attitude.
   • Schedule shifts, manage labor costs, and ensure staffing levels meet customer demand.
3. Customer Service:
   • Ensure high levels of customer satisfaction by delivering exceptional service and resolving complaints or issues promptly.
   • Train and guide staff in best practices for customer interaction and product knowledge.
   • Create and maintain a welcoming atmosphere to attract and retain loyal customers.
   • Develop and implement customer retention strategies (e.g., loyalty programs, promotions).
4. Inventory Management:
   • Oversee inventory levels, ensuring stock availability and minimizing stockouts or overstocking.
   • Collaborate with the purchasing department to ensure the store is well-stocked with products that meet customer demand.
   • Conduct regular stock audits and implement loss prevention measures.
5. Store Operations:
   • Ensure the store is clean, organized, and well-maintained at all times.
   • Implement visual merchandising strategies to optimize product displays and drive sales.
   • Enforce store policies and procedures to ensure a safe and compliant work environment.
   • Manage cash handling, register reconciliation, and daily financial reports.
6. Reporting and Administration:
   • Prepare and submit sales reports, inventory reports, and other performance metrics to senior management.
   • Ensure adherence to company policies, procedures, and compliance standards.
   • Monitor and manage store expenses and profitability, identifying areas for cost-saving opportunities.
7. Marketing and Promotions:
   • Coordinate with the marketing team to implement in-store promotions and events.
   • Create and execute local marketing strategies to increase store foot traffic and sales.
   • Ensure that promotional displays are set up correctly and that promotional materials are used effectively.

Responsibilities:

· Ensure the warehouse operates at peak efficiency, by supervising and training warehouse employees and establishing, monitoring, and managing operation goals.

· Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.

· Train and manage a warehouse team to solve day-to-day operational issues.

· Oversee daily operations, while controlling and managing inventory and logistics.

· Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.

· Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.

· Assisting with deliveries where required.

Requirements:

· 2+ years warehouse management experience.

· Able to commit 5.5 Days Work Week (Mon-Sat)

· Excellent understanding of warehouse management procedures.

· Proficient knowledge of inventory and inventory controls.

· Valid Class 3 Driving License and Forklift License.

· Proficient computer skills.

· Able to speak English and Mandarin in order to communicate with Chinese speaking associates.

· Excellent problem-solving skills and leadership qualities.

· Ability to work with all levels of company staff.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Responsibilities:

· Ensure the warehouse operates at peak efficiency, by supervising and training warehouse employees and establishing, monitoring, and managing operation goals.

· Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.

· Train and manage a warehouse team to solve day-to-day operational issues.

· Oversee daily operations, while controlling and managing inventory and logistics.

· Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.

· Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.

· Assisting with deliveries where required.

Requirements:

· 2+ years warehouse management experience.

· Able to commit 5.5 Days Work Week (Mon-Sat)

· Excellent understanding of warehouse management procedures.

· Proficient knowledge of inventory and inventory controls.

· Valid Class 3 Driving License and Forklift License.

· Proficient computer skills.

· Able to speak English and Mandarin in order to communicate with Chinese speaking associates.

· Excellent problem-solving skills and leadership qualities.

· Ability to work with all levels of company staff.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Occupation: Warehouse Supervisor

Job Descriptions & Responsibilities:

Responsibilities:

· Ensure the warehouse operates at peak efficiency, by supervising and training warehouse employees and establishing, monitoring, and managing operation goals.

· Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.

· Train and manage a warehouse team to solve day-to-day operational issues.

· Oversee daily operations, while controlling and managing inventory and logistics.

· Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.

· Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.

· Assisting with deliveries where required.

Requirements:

· 2+ years warehouse management experience.

· Able to commit 5.5 Days Work Week (Mon-Sat)

· Excellent understanding of warehouse management procedures.

· Proficient knowledge of inventory and inventory controls.

· Valid Class 3 Driving License and Forklift License.

· Proficient computer skills.

· Able to speak English and Mandarin in order to communicate with Chinese speaking associates.

· Excellent problem-solving skills and leadership qualities.

· Ability to work with all levels of company staff.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Position Summary

Production Supervisor is responsible to drive and meet the daily targets set, in addition to ensuring that the line complies with the SOP and has a Safety-First mindset.

Candidates with experience in fast paced semiconductor manufacturing environment are encouraged to apply for this position.

Key Responsibilities:

• Command and control the operations in the production line.
• Present daily production indices in module meetings and highlighting key priorities for the Engineering Team.
• Analyze WIP profile to minimize constraints in equipment, process, or manpower.
• Improve operational processes to enhance efficiency / productivity to meet standard cycle time.
• Address issues that affect bottlenecks by working with various departments.
• Drive for continuous improvement in the line.
• Actively lead and participate in 6S and kaizen events.
• Recommend and implement measures to motivate employees and to encourage employees to recommend ways to improve process, quality, safety and efficiency.
• Responsible for staff scheduling to include work assignments/rotations, employee training, shift rotations.
• Resolve or addresses production problems as they arise.
• Counsel and discipline production employees who fail to perform or violate company policies.

Requirements:

• At least 5 years of relevant experience in semiconduction production.
• Min. diploma qualification and above.
• Positive and can-do attitude as well as willingness to accept challenges.
• Demonstrate commitment to work and able to perform shift duties.
• Good analytical skills and initiative.

Sales Supervisor Duties & Responsibilities:

• Provide effective leadership to the sales team, guiding, motivating, and ensuring overall team success.
• Develop and implement strategic sales plans to achieve and exceed sales targets.
• Monitor individual and team performance, providing feedback and implementing improvement strategies.
• Train new team members and provide ongoing coaching to enhance sales skills and performance.
• Foster clear communication within the team, ensuring everyone is aligned with goals and objectives.
• Oversee customer relationships, address concerns, and ensure a high level of customer satisfaction.
• Generate and analyze sales reports, providing insights for decision-making and strategy refinement.
• Collaborate with cross-functional teams, marketing, and upper management to align sales strategies with overall business objectives.

Sales Supervisor Requirements:

• A bachelor’s degree in business administration, marketing, or a related field.
• Demonstrated success in a sales leadership role, showcasing effective team management and achievement of sales targets.
• In-depth knowledge of sales processes, strategies, and market dynamics to guide and support the sales team effectively.
• Strong leadership abilities, including the capacity to motivate, mentor, and lead a sales team to success.
• Excellent communication skills, both verbal and written, for effective team communication and collaboration.
• Analytical mindset to interpret sales data, assess team performance, and make informed decisions for strategy enhancement.
• Customer-centric approach with the ability to maintain positive customer relationships and address issues promptly.
• Strong problem-solving capabilities to navigate challenges and obstacles that may arise in the sales process.
• Ability to collaborate seamlessly with cross-functional teams, marketing, and upper management to align sales strategies with overall business goals.

• To supervise the work of sub-contractors and work closely with other operations staff to meet the project schedule
• Report to the Construction Manager
• You will adhere to construction procedures and safe work practices and ensure that works are executed within an acceptable standard of workmanship so as to meet the stringent requirement conducted during site tests and inspections
• Prepared and Assembled ready wooden cabinetry to drawings and specifications for installation.
• Verified dimensions and checked the quality and fit of pieces.
• Measured and marked dimensions of sites.
• Performed Cabinet assembly with the use of hand tools.
• Assisted with all aspects of the assembly team.
• Read detailed schematics for cabinets and executed assembly accurately.
• Helped with delivering and manually installing cabinets.
• Installed cabinets in residential homes.
• Minimum 3 years of relevant experience in the Construction Industry
• Possess a certificate in Building Construction Safety Supervisor (BCSS)
• Supervisory experience in foundation & structural works on site
• Able to work independently with a positive attitude

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyse key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 years of experience in sales will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Responsibilities:

· Ensure the warehouse operates at peak efficiency, by supervising and training warehouse employees and establishing, monitoring, and managing operation goals.

· Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory management, gate processes, and shipping.

· Train and manage a warehouse team to solve day-to-day operational issues.

· Oversee daily operations, while controlling and managing inventory and logistics.

· Review and prepare workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards are met.

· Maintain a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.

· Assisting with deliveries where required.

Requirements:

· 2+ years warehouse management experience.

· Able to commit 5.5 Days Work Week (Mon-Sat)

· Excellent understanding of warehouse management procedures.

· Proficient knowledge of inventory and inventory controls.

· Valid Class 3 Driving License and Forklift License.

· Proficient computer skills.

· Able to speak English and Mandarin in order to communicate with Chinese speaking associates.

· Excellent problem-solving skills and leadership qualities.

· Ability to work with all levels of company staff.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Responsibilities:

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Required to work night shift and split shift, and accept work on weekend and public holidays

* Must be able to work extra hours if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Description

• To assist the Project Manager or Project Engineer in the daily execution of work.
• To supervise the work of sub-contractors and in-house workers.
• To work closely with other site operations staff to meet the project schedule.
• Ensure installation is carried out as per construction drawings.
• To monitor the progress and quality of work being performed by workers.
• Ensure that works are executed within an acceptable standard of workmanship.
• Attend the daily tool-box meeting and convey clear instruction accordingly.
• Understand and ensure compliance in project requirement and scope of work.

Requirement

• At least 2 Year(s) of working experience in the related field is required for this position.
• Possessed of SCWSH (BCSS) is mandatory.
• Highly proactive attitude, self-motivated, team player, strong problem-solving and communication skills.

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyze key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 to 8 years of experience in beauty industry will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

· At least 3 year(s) of working experience in the related field

· Maintaining a positive attitude and focus on customer satisfaction

· Preferably some experience and knowledge in retail selling will be a good advantage.

· Able to use basic computer skills such as Microsoft Word, Excel and Email.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Your main duties and responsibilities are as follow:

• Assist the sales manager in day-to day operations such as order processing and packing.
• Off-loading of goods from container.
• Delivery of goods to customers vehicles
• Involved in stock count and checking.
• Responsible for processing cash payments.
• Keeping the store tidy and clean.
• Other ad-hoc duties when necessary.

Requirements

• Physically fit.
• Ability to lift heavy objects between 20-30kg.
• Able to work in a fast-paced environment.
• Able to communicate with Chinese customers.
• Require forklift license

· Must work on weekend and public holiday

• Communicate assigned cleaning duties to the cleaning team
• Monitor cleaning operations to ensure quality service delivery
• Assist in coordinating and liaising with clients at project sites
• Ensure teams adhere to safety measures during cleaning operations
• Implement operation plans to improve work processes and service quality
• Submit compiled daily cleaning reports to management
• Ensure stocks of cleaning tools and equipment are in order and replenishment orders are fulfilled in a timely manner
• Assist in implementation of maintenance schedule for cleaning devices on a timely basis
• Assist in planning work schedules and deployment of manpower
• Provide appropriate guidance to cleaners
• Facilitate effective work processes
• Provide feedback and recommend process improvements to the cleaning team
• Respond to major incidents and emergencies
• Report and update on major incidents and emergencies to the management
• Must be able to work night shift and split shift
• Must be able to work extra hours if need
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Scope

1. Ensure the smooth flow of all inventories and warehouse activity

2. Ensure accurate inventory in the warehouse is maintained.

3. Ensure F.I.F.O. system is adhered to.

4. Ensure that items stated on invoice / DO are correctly picked and packed

5. Performed data posting in the Microsoft Navision (ERP system)

6. Ensure all stock records are updated.

7. Ensure the cleanliness of the warehouse is maintained at all times.

8. Implement QMS and Food Safety programs and ensure the warehouse system and procedure are complied with QMS and Food Safety programs.

Job Requirements

• 2 year warehouse working experience
• Foods industry would be an advantage
• Forklift / stacker driving skill would be an advantage

Order supplies to stock inventory appropriately

-Verify and endorse all incoming products materials

-Help in the preparation and design of all food and drinks menus.

-Produce high quality plated both design and taste-wise

-Assist in preparation, washing, peeling, chopping, cutting all food ingredients.

-Cleaning the food preparation equipment and other kitchen tools, housekeeping.

-Ensuring the food preparation areas are clean and hygienic.

-Comply with and enforce sanitation regulations and safety standards

-Resourcefully solve any issues that arise and seize control of any problematic situation

-Monitor portion control to meet requests and minimize waste

-Maintain a positive and professional approach with customers

-Ready to work any shift.
-Willing to work on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Assist and support Project Manager, Site Manager and Site Coordinator in handling and monitoring the progress of project.
• Attend to public feedback and site co-ordination work assigned by Project Manager, Site Manager and Site Coordinator.
• Manage workers, liaise and coordinate with clients and sub-contractors.
• Ensure compliance to WSHA, safe work procedures and maintain good house-keeping.
• Carry out site work in accordance construction program.
• Establish day-to-day project schedules and ensure project progress is on track.

Responsible for all issues concern on site or ad-hoc duties as and when directed.