• Must have a basic diploma with 5 years of experience.
• Must have knowledge in ms office and other basic computer skills.
• Willing to work on weekends and public holidays.
• Need to prepare the invoice nd project proposals for the new projects.
• Will be liasing wth the clients and coordinate with the authorities for the necessary paper work.
• Will ne scheduling the daily work process and will be incharge for the deployment of the team.
• Assist project manager to liaise with main con site personnel to solve problem on site for ongoing projects.
• Attend site meeting on behalf of the project manager when necessary
• Lead a team of installers on site to ensure the timely handover and the safety protocols
• Conduct training on the fabrication and installation works for the new workers
• Attend site survey for the new projects

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Requirements

-Must be able to work night shift and split shift

-Must be able to work extra hours if needed

-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, compliy and prepare reports, correspondence, and other information required by management, as well as, identify and resolve report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

· Communicate assigned cleaning duties to the cleaning team

· Monitor cleaning operations to ensure quality service delivery

· Assist in coordinating and liaising with clients at project sites

· Ensure teams adhere to safety measures during cleaning operations

· Implement operation plans to improve work processes and service quality

· Submit compiled daily cleaning reports to management

· Ensure stocks of cleaning tools and equipment are in order and replenishment orders are fulfilled in a timely manner

· Assist in implementation of maintenance schedule for cleaning devices on a timely basis

· Assist in planning work schedules and deployment of manpower

· Provide appropriate guidance to cleaners

· Facilitate effective work processes

· Provide feedback and recommend process improvements to the cleaning team

· Respond to major incidents and emergencies

· Report and update on major incidents and emergencies to the management

· Able to work any shift

· Able to work OT on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

PSA CLUB is a members’ club for the staff of PSA Singapore. Comprising of a fully-equipped gym, function rooms, lounge and in-house sports and leisure facilities like badminton courts, futsal court, snooker tables, karaoke rooms, mahjong rooms and virtual reality room. The club is equipped for business and leisure with a wealth of experiences for its members to enjoy.

Duties And Responsibilities:

• Administrative Support (includes but not limited to):
• Provide customer service to members using the facilities, including checking of identification pass to ensure only authorised users are entering facilities, and registering members for facility use and events/activities
• Answer phone enquiries eg. provide information with regards to facilities and activities
• Update booking system, complete daily facility and activity reports and handle payments
• Monitor members, guests and contractors at the assigned event/activity and report any issues to the superior
• Instructional Support (includes but not limited to):
• Demonstrate procedures common to the activities and instruct on use of related equipment
• Setup/prepare facilities prior to scheduled start time of events/activities eg. exercise classes, workshops, functions and sporting events
• Ensure adherence to regulations and safety procedures
• Facility/Equipment Maintenance (includes but not limited to):
• Ensure facilities are open and/or closed at the posted time
• Monitor and check the security of premises
• Monitor activities within the facility and ensure good order and discipline
• Ensure facilities are properly maintained, safe and ready for play/use
• Ensure proper cleaning and maintenance of facilities and equipment ie. facilities and equipment are in a clean, neat and orderly state at all times
• Report maintenance problems and unsafe conditions or discrepancies that cannot be fixed in-house to the superior

Requirements:

- Able to work 2 rotating shifts and on weekends and public holidays

- Pleasant personality with good communication skills, both written and oral

- Ability to work well both individually and in a team with minimal supervision

- Ability to perform moderately strenuous physical labour

- Conversant with IT applications, MS Word, MS Excel etc

- Prior experience working in a recreation club will be an advantage

- Minimum N Level/O Level/ITE Certificate

BENEFITS

- Uniform shirt provided

- Annual and sick leave

- Dental and medical benefits

- Annual wage supplement and performance bonus

• Safety

1. Follow the workplace safety and health system, safe work procedures, or safety rules implemented at the workplace.
2. Do not engage in unsafe or negligent acts that may endanger yourself or others working around you.
3. Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

• Led the team of laundry operators to complete each daily job responsibility. Ensure proper laundry process by the staff working in the following sections:

1. Checker section - Ensure the correct laundry physical checks and tagging on laundry items before washing.
2. Sorter section - to ensure the correct laundry sorting of white vs. color, towel vs. sheet, and uniforms.
3. Washer section - to ensure the correct sorting, loading weight, and washing / dry cleaning program is carried out according to the Laundry Care Label.
4. Dryer section - Ensure the correct drying temperature and time are set according to the Laundry Care Label.
5. Presser section - to ensure the correct setting temperature for machines, the types of materials, and the Laundry Care Label. Reject stained items and send them for the rewash process.
6. Towel section - to ensure the correct fold design and pack quantity according to customers’ requirements. Reject the stained item and send it for the rewash process.
7. Flatwork section - to ensure the correct speed setting selection for machines and pack quantity according to customers’ requirements. Reject stained items and send them for the rewash process.
8. Packer section - to ensure the correct laundry items and quantity are packed according to customers’ requirements.
9. Driver section - to ensure the laundry items are collected and delivered timely.

• Take full ownership of Operation Administration and upkeep of the operation record.

1. Oversee the planning of the monthly Operations duty rooster.
2. Approve annual leave application from the direct reporting employee.
3. Coordinate with Operations Manager/Laundry Manager on training new operation staff.
4. Coordinate with Operations Manager/Laundry Manager on coaching and counseling operation staff who failed to comply with company HR policies or Operation protocol.
5. Record operation events and challenges in the Daily Operation book and follow up to resolve any reported incident.
6. Record laundry incidents such as Laundry Damage claims and Lost & Found Items.

• Take full ownership of Operation maintenance and upkeep of all laundry equipment.

1. Ensure the operation staff performs daily housekeeping on the laundry machinery/equipment area.
2. Coordinate with Operations Manager and Engineering team to execute routine maintenance of machinery/equipment.
3. Coordinate with the Operations Manager and Engineering team to complete outstanding repairs of machinery/equipment.

• Operation contractual commitments.

1. Liaise with customers on Express laundry and ensure items are returned on time.
2. Attend to customers’ inventory, customers’ rewash items, and customers’ missing and damaged items.

At least 1 year of working experience in the related field or operations environment.

Job duties:

· Able to work on Weekend/PH.

· Able to follow company's schedule to carry out cleaning duties and supervision (multiple locations)

· Able to work outdoor and under sun.

· Supervise, manage and control operations daily activities.

· Manage and handle client feedback and on-site incidents.

· Monitor and ensure smooth running of daily manpower operations, arrange for replacement of staff as and when necessary.

· Manage equipment and supplies inventory and replenishment as and when necessary.

· Planning and ensuring orientation for all new staff and job sites.

· Cleaning tasks such as drains clearing, dusting, mopping, sweeping, waxing floors and vacuuming.

· Cleaning spills, broken glass and other messes up as quickly as possible.

· Carry out heavy cleaning tasks and special projects when required.

· Execute, and manages the general cleaning process, monitoring cleaning logistics and supervising other cleaners

· Require hands-on with cleaners.

· Perform and meet the cleanliness and hygiene standard in assigned areas and cover manpower whenever required (eg. staff on leave/MC/absent).

Requirements:

· Prior experience in operations in cleaning is highly preferred.

· Experience in cleaning will be an advantage.

· Committed and responsible team player with good personality.

· Diligent attitude and willing to learn.

· Self-driven, Independent and resourceful.

· Strongly oriented towards service level.

Security Supervisor (Night Shift)

Location: Tuas

Shift: Night Shift

Requirements:

· Computer literate

· Ability to handle and supervise a team effectively

· Able to write reports and liaise with clients

Walk-in-interview from Monday to Friday at 21 Bukit Batok Crescent, Wcega Tower, #27-83/ or call Mr. Leo at 90214305.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.

• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.

• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.

• Prepare sales presentations and other sales tools.

• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.

• Initiate sales activities, strategies, and sales plans required to build brand visibility.

• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.

• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.

• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.

• Attend trade shows and other marketing events and represent the organization.

• Evaluate the performance of the sales team and seek ways to improve the team’s performance.

• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.

• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.

• Proven work experience in marketing and achieving set targets.

• Excellent communication skills, both written and verbal communication.

• Ability to lead and motivate a sales team, and put in place measures to retain a great team.

• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.

• Excellent selling skills, people-oriented, and ability to motivate a team.

• Ability to identify potential areas of growth and identify new business partnership opportunities.

• Strong organization skills and multi-tasking skills.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Develop annual and quarterly business plans to maximize the sales and product focuses
• Responsible for demand planning and new product forecasting
• Responsible for the front line teams; to ensure they reach sales targets
• Gather, report, and communicate customers' feedback on service, customers, and product
• Measure, track and analyse key KPIs to enhance results
• Create reports for upper management
• Keep abreast with industry, market trends, and best practices
• Maintaining constant communication between management and staff, to ensure proper operations of the organization
• Achieving consistency across all outlets in terms of great customer experience, service standards, and customer satisfaction

Requirements:

• Service-oriented with a positive attitude.
• Able to lead, influence, and resolve conflicts to reach consensus around common goals.
• Friendly and cheerful personality.
• 5 years of experience in sales will be an advantage
• Good communication and interpersonal skills.
• Comfortable with working in a fast-paced environment.
• Able to work night shift and split shift
• Customer-focused and possess strong communication & interpersonal skills
• Pleasant disposition & well-groomed
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Housekeeping Supervisor Responsibilities:

• Assigning housekeeping tasks to staff and inspecting work to ensure that the prescribed standards of cleanliness are met.
• Scheduling staff shifts and organizing replacements as required.
• Investigating and addressing complaints regarding poor housekeeping service.
• Providing training to the housekeeping staff.
• Regularly taking inventory of cleaning supplies and ordering stock as needed.
• Issuing cleaning supplies and equipment to housekeeping staff as needed.
• Screening housekeeping applicants and recommending promotions, transfers, and dismissals.
• Performing various cleaning duties in instances of staff shortages.

Housekeeping Supervisor Requirements:

• High school diploma or GED.
• Proven housekeeping or hospitality experience.
• Working knowledge of housekeeping.
• Proficient in all Microsoft Office applications.
• The ability to multitask.
• The ability to stand for extended periods of time.
• Excellent organizational and time management skills.
• Exceptional customer service skills.
• Effective communication skills.

-Order supplies to stock inventory appropriately

-Making coffee, toasting bread, cooking, cleaning, etc

-Min 5 years of working experience

-Produce high quality plated both design and taste-wise

-Assist in preparation, washing, peeling, chopping, cutting all food ingredients.

-Cleaning the food preparation equipment and other kitchen tools, housekeeping.

-Ensuring the food preparation areas are clean and hygienic.

-Comply with and enforce sanitation regulations and safety standards

-Resourcefully solve any issues that arise and seize control of any problematic situation

-Monitor portion control to meet requests and minimize waste

-Maintain a positive and professional approach with customers

-Ready to work any shift.
-Willing to work on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

• Oversea routine production and production floor cleaniness
• Ensure that products are made to quality standards
• Troubleshooting and solving issue on production floor
• Min 3 year experience
• Required basic computer skill, and language skill

Job Summary:

Housekeeper supervisor oversees and coordinates the daily operations of the housekeeping department, ensuring that all guest rooms, public areas, and facilities are cleaned and maintained to high standards.

This role involves supervising and training housekeeping staff, assigning tasks, and ensuring efficient workflow. The supervisor also monitors inventory levels of cleaning supplies, ensures compliance with health and safety regulations, and addresses any guest concerns or requests related to housekeeping services. Strong leadership, communication, organizational skills, and attention to detail are essential for this role, as well as the ability to manage a team and maintain a positive work environment.

Job Description:

● Assign daily cleaning tasks to housekeeping staff and monitor their performance;

● Train and mentor new employees on cleaning protocols and use of equipment;

● Conduct regular meetings to communicate goals, standards, and updates;

● Address and resolve any staff-related issues or conflicts;

● Oversee the cleaning and maintenance of guest rooms, public areas, and workspaces;

● Conduct routine inspections to ensure all areas meet cleanliness and quality standards;

● Manage and update cleaning schedules based on occupancy or operational needs;

● Coordinate with other departments (e.g., maintenance, front desk) to address specific requests or issues;

● Monitor and manage housekeeping supplies, such as cleaning products, linens, and toiletries;

● Place orders to restock inventory and ensure cost-effective usage of materials;

● Maintain records of inventory levels and expenditures;

● Ensure adherence to health, safety, and hygiene regulations;

● Provide staff with proper training on the safe use of cleaning chemicals and equipment;

● Address and report any maintenance or safety hazards promptly;

● Respond to guest complaints or special requests related to housekeeping services;

● Work to ensure guest satisfaction by maintaining high standards of cleanliness;

● Address lost-and-found items and ensure proper procedures are followed; and

● Any other duties as required by the Company or management.

Job Requirements:

● Proven experience as a Cleaner or Housekeeper, with a strong understanding of cleaning techniques and safety protocol.

● Related experience in a hotel or residential services as a housekeeper is preferred.

● Ability to work with little supervision and maintain a high level of performance and attention to detail.

● Customer-oriented and friendly.

● Prioritization and time management skills.

● Time sensible without compromising quality.

● Good communication skills.

Responsibilities include:

-Assist in daily operations

-Ensure that the restaurant and kitchen is properly maintained and clean

-Oversee food preperations, presentation and storage to ensure food health and safety compliance.

-Regular checks with customers to gather feedbacks

-resolving of conflicts in a professional way

Qualities we seek are:

Positive attitude and commitment to excellence

Respective skills in functions to be performed

Excellent interpersonal and communications skills

Team work

Willing to learn and able to work under pressure

Experience in F&B Operations

Preferably 5 years of previous experience in serving in restaurant

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Required to work night shift and split shift, and accept work on weekend and public holidays

* Must be able to work extra hours if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.

Responsibilities:

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

* Required to work night shift and split shift, and accept work on weekend and public holidays

* Must be able to work extra hours if needed

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities

• Plan, implement and organize customer visit/meeting to close new sales to achieve sales target
• Develop and maintain strong business relationship with existing/new customers
• Develop sales and marketing strategies with action plan to penetrate into new markets
• Source and develop new customer accounts and expand business opportunities
• Analyze market trends, competitor offerings and keep abreast of latest market development
• Preparation of proposals, tenders and quotations based on project requirements and close monitoring of project execution to optimize profitability and maximize customer satisfaction.
• Able to market company portfolio to potential customers
• Able to identify, plan and execute new projects
• Able to interact well with all levels of our customer’s organization structure to ensure projects are being carried out on schedule
• Achieve sales revenue, profitability and sales growth targets set by the Management
• Perform any other ad hoc duties as assigned

Requirements

• Degree/Diploma in Engineering or equivalent.
• Minimum 3-5 years of M&E working experience in building/construction industry
• Must be bilingual abilities with strong skills in multiple languages to liaise with relevant counterparts
• Excellent written and verbal communication skills, with a high level of attention to detail.
• Strong interpersonal skills, ability to develop relationships and communicate with all levels of management.
• Good in documentation, presentation, coordination, and analytical skills
• Proficient in Microsoft Office applications
• Possess own vehicle would be an added advantage
• Willing to travel to various job sites

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.

• Giving instructions or orders to subordinate employees.

• Ensuring that the work environment is safe, secure and healthy.

• Meeting deadlines.

• Approving work hours.

• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.

• Excellent communication skills.

• Eye for detail and accuracy.

• Reliable, with high integrity and strong work ethic.

• Ability to work as part of a team.

• Professional appearance and attitude.

• Computer literacy.

• Proactive organizational skills.

• High school diploma.

• Ability to keep a positive attitude in a fast-paced environment.

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively
• To provide excellent customer service and management and to ensure that all your staff understands the importance of such standards
• Ensure smooth day-to-day operation of the factory
• Obtain sales target and KPIs given by the management
• Assist in planning schedule
• Promote positive work environment
• Ensuring compliance with licensing, and safety legislation/guideline
• Develop strategic and operational plans for managing execution and measuring results
• Any other duties as may be assigned by management
• Able to work night shift and split shift
• Able to work OT on weekends and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Oversee efficiency of operational processes
Participate in strategic planning and goal-setting for the business
Analyse business requirements and customer needs
Research methods to improve operations and reduce costs
Monitor and report on department performance
Supervise and train employees
Provide administrative support
Ensure compliance with company policies and regulation
Hands-on experience implementing operational processes
Excellent project management skills
Knowledge of operational principles and policies
Organizational skills and attention to detail
Motivating and supervising employees.
Evaluating the performance of your assigned employees,delivering positive and/or negative feedback, and addressing any shortcomings.
Excellent leadership and decision-making skills.
willing to work OT on weekends and public holidays
Able to work night shift and split shift
· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Operations Supervisor Responsibilities:

• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Designing and implementing departmental policies, procedures, goals, and objectives.
• Evaluating and reporting on department metrics to upper management.
• Developing strategies to improve department metrics and performance.
• Improving the work environment and operations of your department and the organization as a whole.

Operations Supervisor Requirements:

• A high school diploma or GED.
• A bachelor's or associate's degree in operations management or business management may be advantageous.
• Proven work experience in the relevant department.
• Experience in implementing operational processes.
• Good working knowledge of operational procedures and policies.
• Strong project management, administrative management, and organizational skills.
• Excellent leadership and decision-making skills.
• Great communication and interpersonal skills.