Job Description:

• Oversee the service of all food & beverages.
• Receive training and perform duties in various sections of company’s operations.
• Gain deep and thorough knowledge of the company’s restaurant operation by rotating on each position.
• Progressively master the skills to run restaurant operations.
• Maintaining safety and food quality standards.
• Lead and motivate staff in achieving sales targets and customer satisfaction.
• To ensure excellent customer satisfaction and enhance customer experience.
• Coordinating daily front- and back-of-house restaurant operations.
• Provide support as needed in various department.
• Perform ad-hoc duties as assigned by operation managers.

Requirement:

• No experiences is welcomed to apply, on-job-training is provided
• Highly motivated and willing to learn
• Able to work on weekends and PH
• Customer - oriented, excellent interpersonal and communication skills

At Ebb & Flow Group, we’re obsessed about creating great experiences around food. We channel creativity, curiosity, and industriousness towards a mission to delight each and every customer - whether it’s at one of our restaurants or in the comfort of home.

Hidden behind the fridge door of an unassuming local cafe, The Dragon Chamber is an immersive, one-of-a-kind hidden restaurant, reminiscent of old-time Chinatown gambling dens and secret society hangouts. We serve guerrilla-style food that brings back age-old unconventional Chinese dishes. Our motive is clear: to push the diner’s comfort zone with adventurous yet delicious food for a truly unforgettable dining experience.

‍Key Responsibilities

• Assist the Outlet Manager with the daily opening and closing of the outlet
• Build and maintain excellent relationship with guests
• Make menu recommendations and upsell with extensive menu knowledge
• Take orders and special requests from guests, deliver meals and beverages to tables in a timely manner
• Ensure that sanitation of the floor and safety standards are observed and in compliance with local regulations
• Collaborate with the team developing and executing plans to achieve monthly revenue targets

Who we are looking for

• Be bold and possess a never-say-die attitude
• Excel as team players, fostering a collaborative environment
• Take ownership of their work, demonstrating responsibility and dedication
• Honing their craft to be a culinary professional
• Having a high level of service standard and understands the importance of the guest experience

Join our team, and together, let's craft unforgettable experiences one cocktail at a time.

• Supervises and guide the cleaners assigned to an area.
• Follows-up with work instructions given by the Executive related to the cleanliness of an area.
• Ensures all cleaning are safely, properly and systematically carried out meeting the cleaning requirements.
• Supervises daily and monthly planned periodic works allocated to an area.
• Reports in a timely manner all defects, cleaners attendance and completion of all duties assigned.

1. Manage assigned team(s) of Cleaners to maintain cleanliness of assigned area.
2. Report attendance of Cleaners to site AA and Manager
3. Meet client KPIs for the day
4. Brief Cleaners on itinerary of areas to be cleaned for the day
5. Brief and remind Cleaners on safety procedures before the team proceeds to work for each day
6. Ensure that Cleaners are carrying the required cleaning tools, and that the tools are functional before travelling to assigned area
7. Ensure that Cleaners carry out their duties in a safe manner
8. Instruct Cleaners on more efficient cleaning techniques as and when possible
9. Praise Cleaners when they exhibit behaviour which is desirable for other Cleaners to imitate
10. Offer counsel and discipline for errant Cleaners (E.g. Poor attendance, lateness, negative attitudes)
11. Update Manager on issues and ways to improve cleaning processes

Core responsibilities:

Project Management

· To attend Work Committee, Branch Office, Town Council Meetings

· To attend Meet the People Sessions (Site Walkabouts)

· To monitor overall construction progression, operation costs, safety performance and to resolve matters / issues related to project

· Carry out initiatives to the Company’s directors

· Assists Construction Director and Contracts Dept in preparation for tender submission

Project Budget Control

· Plan and monitor preliminary cost budget to ensure project cost within approved budget

· To map out Projected S-Curve for project financial cash flow

· To implement control measures on material / plant & equipment / utilities usage

Technical Understanding

· Understanding of drawings, specification requirements and contract scope of works

· Ability to resolve project related technical issue & provide engineering & alternative solutions

PROFESSIONAL SKILLS

Leadership

· To delegate team to achieve excellence in the project

· To command & manage changes

· Strong negotiation skill

Teamwork

· To motivate the team including sub-contractors to work cohesively to achieve project targets

· Solicits supports and input from team members at all levels within the organization

· Client Management

· Build up good rapport with client/consultants

· Communicates effectively with consultants to identify needs and evaluate alternative solutions (Quality).

OTHERS RESPONSIBILITIES (ORGANIZATION)

People Development

· Participates in all programs and enforces all policies relating to performance evaluations and career development planning.

· Reviews management evaluations for consistency.

· Impresses upon management the importance of the performance evaluation programs.

· Manages the development of subordinates.

· Assigns tasks to practice management that give subordinates an opportunity to grow.

Core responsibilities:

Project Management

· To assist Project Manager in the execution of a project effectively and to identify and mitigates any potential risk on site timely.

· To liaise with Architect/ Consultants in all aspects of construction matters during the site progression phase

· To ensure quality delivery of the project by meeting of Client’s expectation and satisfying relevant authority and regulatory compliances

· To oversees the project team and sub-contractors in delivery of project in accordance to approved contract completion date/ stipulated phases

· To plan for short-term/ phasing work schedule(s) as per contract duration/ timing

· To plan and co-ordinate sub-contractors’ trades’ work, to resolve work issues with sub-contractors on site and monitoring of site progression

· To implements project’s target set in alignment to company’s objective/ goals

Project Budget Control

· Control of material usage/ wastages on site.

· Control of the usage of machineries/ equipment / utilities on site.

· Control of direct labour costs in labour allocation and working of overtime & etc.

· Ensure the construction method is cost effective & more productive without compromising on Quality.

· To map out Projected S-Curve for project financial cash flow.

Technical Understanding

· Understanding of drawings, specification requirements and contract scope of works.

· Understands the implications of different technical choices so as to meet the Project Manager’s objectives.

· Involve in providing value engineering solutions.

· Assist in evaluation and solution of potential field problems, referring them to PM.

PROFESSIONAL SKILLS

Leadership

· Ability in leading of Project Team to achieve excellence in the project.

· To assist the Project Manager to manage changes within the project team effectively.

Teamwork

· To reinforce the team including sub-contractors cohesively on internal initiatives.

· Supports and solicits input from team members at all levels within the organization.

Client Management

· Communicates effectively with consultants to identify needs and evaluate alternative solutions (Quality).

· Ensures practice delivers superior solutions (Quality) towards the project.

OTHERS RESPONSIBILITIES (ORGANIZATION)

People Development

· Participates in all programs and enforces all policies relating to performance evaluations and career development planning.

· Reviews management evaluations for consistency.

· Impresses upon management the importance of the performance evaluation programs.

· Manages the development of subordinates.

· Assigns tasks to practice management that give subordinates an opportunity to grow.

Job Specification

Minimum Educational Qualifications/ Experience Required:

Degree in Civil / Structural/ Building Engineering – Min 6 years experience

Diploma in Civil/ Building – Min 8 years experience

Special requirements: (eg. Need to work at odd hours, must have BCSS, WHSO certified by MOM etc)

• Degree recognized by PEB, preferred
• Able to work independently and plan/ coordinate work on site
• Leadership, interpersonal and communication skills
• Certification for safety course(s)

Responsibilities:

• Manage the financial & contractual of all projects from pre-tender to post contract phases including quantities, variations, cost estimates, monthly claims, final accounts etc
• Work closely with Project Manager in preparing monthly updated project costing
• Develop suitable subcontract conditions for specific project requirements
• Prepare project budgeting and costing reports
• Responsible in cost estimating, quantity take off, claims preparation, variations and final accounts.
• Review of contracts, prepare tender & contract documentations, tender analyses & reporting, measurement etc
• Review sub-contractors claims and materials on site
• Standardize all agreements (e.g. subcontracts and joint ventures) with alignment to contract policy

Requirements:

• Degree in Building/ Construction Management/ Quantity Surveying or its equivalent.
• Minimum 3 years of relevant experience in construction industry.
• Fresh Graduates with contract management module are welcome to apply
• Strong in arbitration and negotiation skills.
• Good understanding & knowledge of contracts law and its application.
• Preferably well versed in various form of contracts such as PSSCOC, SIA and FIDIC as well as other international form of contracts.
• Preferably conversant in using CostX and/or Glodon Cubicost measurement software.
• Strong communication and presentation skills.
• Only Singaporean

Job description

1. Overall cleaning of office premise.

2. Dusting, sweeping/mopping, cleaning offices and meeting rooms, toilets, pantries and other areas that require to be kept clean.

3. Monitor and take stock of pantry and toiletries supplies.

4. To clean waste bins, dispose of all trash and waste items.

5. To carry out any other reasonable duties within the overall function of the job.

Job Requirements:

· Ability to work independently.

· Good attitude and positive mindset.

· Willing to take on ad-hoc duties as assigned by Supervisor.

Other information

Working Location at Bugis

Job Description

• Drawings of site plan, cad layouts, elevations and detailed drawings with material specifications and other design documentation
• Presentation drawings and models
• As-built drawings for building projects in compliance with the relevant authorities guidelines
• Performing any other duties as assigned.
• Well versed in construction detailing / building regulations.
• Able to draw in AutoCAD

Requirements

• Diploma in Architectural or equivalent
• 3 years of relevant working experience

Roles & Responsibilities

Requirement

• Recognized Degree by PE board in Civil Engineering, with a minimum of 12 years experience in the Construction industry and 8 year working on LTA projects such as Road, Bridge and Viaduct Projects
• Comprehensive understanding of the contract documents (drawings and specifications), phasing plans, construction sequencing and project schedule
• Strong leadership and supervisory skills
• A team player with good communication skills
• Meticulous and attentive to details
• Excellent communication skills, both written and verbal in English and Mandarin
• Able to prepare reports in Chinese according to standards in China for reporting to HQ in China.

Job Description

• Assist in planning and creating schedules and project timelines.
• Overseeing and directing construction works from conception to completion
• Coordinate and direct workers and subcontractors
• Ensure quality construction standards and the use of proper construction techniques
• Plan ahead to prevent problems and resolve any emerging ones
• Analyze, manage and mitigate risks
• Ensure quality construction standards and the use of proper construction techniques
• Track deliverables, control subcontractors and suppliers to meet schedule, safety and quality objectives.
• Attend all meetings including consultant, technical and subcontractor.
• Planning of housekeeping by coordinating responsibilities of site engineers / site supervisors and sub-contractors.

**To apply, please kindly email your updated resume to [email protected]

We regret that only shortlisted candidates will be notified.


EA Personnel No. R1328116
EA Licence No: 20C0333

About the position

The ASCC Intelligence Supervisor is responsible for assessing risks that could affect business operations, contributing to situational awareness and operational readiness for the Global Security Operations. This role requires a motivated individual capable of working under pressure in a high-performance environment that is fast-paced and dynamic. Reporting to the ASCC Manager, you will work in a team and collaborate with the APAC Security management.

Roles and Responsibilities:

• Ensure all functions of the APAC Security Control Center are carried out in an efficient and effective manner whilst providing maximum security support.
• Tracking and analyzing emerging regional threats, contextualizing those threats specific to company assets and personnel, and producing intelligence analysis to inform company stakeholders.
• Providing high level risk assessments, situational updates, and intel support to the Regional Security team.
• Actively threat hunt for risk events that may adversely impact the Company’s people, assets and reputation at the tactical level – with particular emphasis on indicators and warnings requiring a physical security response.
• They will remain abreast of threat developments across the region, on a daily basis, and use that knowledge to proactively identify areas of concern to the client, giving advance warning to facilitate decision-making.
• Working with internal and external intelligence partners on information collection, analysis, and best practice benchmarking.
• Serving as a subject matter expert in geopolitical risk across the Asia Pacific region, including but not limited to geopolitical and reputational risk, terrorism, social and political activism, political stability, crime/fraud, economic uncertainty, cultural trends, and cyber security as they relate to regional business operations.
• Conducting analysis of political, security, operational, and macro-economic risks across APAC.
• Ability to perform well and maintain a high degree of professionalism and service on a routine basis, during emergency situations or under extreme pressure.
• Coordinate the daily development and dissemination of intelligence and operationally based reports to support our Global Security and regional business partners. Producing comprehensive intelligence assessments and updates on rapidly developing situations.
• Communicate effectively relevant analysis to the ASCC and regional intelligence teams.
• Report directly to the ASCC Manager and work in a team of other ASCC Supervisors, Specialists, and a Security Systems Supervisor.
• Support development of policy, procedures and protocols for future ASCC operational and technological integrations.
• Perform other duties as assigned by ASCC Management staff or other APAC Global Security management.

Job Requirements:

• Bachelor’s degree in International Relations, Strategic/Security Studies, Political Science, Business or a related discipline, or any closely related field of study
• 2-3 years’ experience working in intelligence and/or a security operations center
• Effective computer and OSINT skills, including Boolean Search Queries, awareness of MS Office applications.
• Thinking critically and writing quickly, concisely, and persuasively, demonstrating strong oral communication and presentation skills.
• The ability to receive and relay direction, and have ability to multi-task and coordinate several incidents at once
• Strong service/interpersonal skills especially during times of crisis
• Strong interest and familiarity with international current events
• Ability to make critical decisions, prioritize issues and initiate appropriate response with minimal supervision
• Sense of urgency in a 24/7 work environment for quick response to critical developing issues
• A flexible approach to variable working hours is essential

Candidates with the following competencies and personal attributes are preferred:

• Master’s degree in International Relations, Strategic/Security Studies, Political Science, Business or a related discipline, or any closely related field of study. Equivalent work experience is considered.
• Familiarity with Intel tools is strongly preferred.
• Language capability: Vietnamese, Thai, Khmer, Japanese or other regional languages.

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Our client is a well-established MNC in Manufacturing industry. They are looking for a Operation Supervisor to assist their team for the next phrase of their business. They are located in West.

Responsibilities:

• Plan and allocate servicemen for assignments.
• Control and oversee work progress.
• Assist in troubleshooting equipment issues.
• Close work orders upon job completion.
• Provide technical support to customers, requisition parts, and communicate with vendors for repairs.

Requirements

• Minimum 5 years' experience in supervisory.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R21103251 (Yeo Huey Cheen)

Job description

- Control and manage incoming and outgoing documents (box.com / GS Internal Server / Filing)

(The Authority / Consultant / Subcontractor etc)

- Document number management and assignment

- Submission of documents via EPIC system

- Communication with relevant persons who need to submit documents

- Preparation of Cover Letter for DAR Submission

Job Requirements:

· Min. 1-year experience with Document Controller.

· MS Office

Other information

Working at Changi

To Apply

Please submit your resume in Microsoft Word and indicate the below information:

Current Salary & Expected Salary

Availability to Commence Work

Type of Projects handled.

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objective3s and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Core responsibilities:

• Handle and resolve conflicts, feedback and complains pertaining to the project (HDB)

• Plan and launch public relation programs for Home Improvement Program (HIP) such as preparing circulars, letters and notices

• Attend dialogue sessions with the Client, Resident Committees, Citizens’ Consultative Committees, Town Councils and any party as directed by the Board or the Client

• Attend and provide administrative assistance and logistic support in Construction Working Committee meeting, as and when directed by the SO Representative

• Conduct regular visits to residents/tenants affected by the works to gather feedback and keep them posted of work schedule changes and impact

• Conduct regular visits to residents and tenants affected by the works to gather feedback and keep them posted of work schedule changes and impact

• Working closely with all contractors and take proactive measures in mitigating all complaints arising from the construction activities

• Develop positive relationship and maintain good rapport with residents and different stakeholders

• Participate in project's meeting, record minutes of meetings pertaining to the assigned project

• Maintain proper record of all PR cases, correspondences and communication materials

• All other associated co-ordination and submission works and documentations

• Perform administrative and clerical duties

• Ad-hoc duties as assigned

Minimum Educational Qualifications/ Experience Required:

• GCE A ‘Level/Diploma holder

• Good interpersonal and communication skills

• Min 5 Years’ Experience in HDB projects preferred

• Able to multitask, good organizational and time management skills

• A good team player and willing to be stationed at the site office

• Good communication skills (verbal and written)

• PC literate and knowledge in MS Office

• Positive and good working attitude, self-motivated and able to work independently

Job Description

• Review requested items for requisition and liaise with supervisors to determine the suitability of the material as well as identify and / or track overdue material requests.
• Prepares purchase orders by verifying specifications and price; obtaining recommendations from suppliers for substitute items; obtaining approval from requisitioning department.
• Familiar with construction material and specification.
• Monitoring and preparation of purchasing related reports.
• Communicate and negotiate with vendors and suppliers.
• Maintain and update supplier information such as track record, experience, product lines etc.
• Maintain records of all purchases, pricing and other important data

Requirements

• Minimum 2 years as Purchaser or related position
• Proficient in Microsoft Office Suite (Word, Excel etc.)
• Excellent in verbal and written communication skills
• Ability to multitask, prioritize and manage time efficiently

Job Description

• Responsible in the coordination and supervision of workers
• Work plan and assign task to workers and monitor their work progress
• Prepare work schedule, and keep detailed records on site work progress in order to update the Project Manager
• Liaise and coordinate with sub-contractors on site works and monitoring of their work progress
• Responsible in taking care of work equipment & tools and take note on equipment calibration
• Assist in the material ordering for site
• Responsible in monitoring workers’ daily attendance and discipline issue
• Take charge on goods/ materials delivery receive on site
• Comply with company standards
• Any other relevant duties as assigned by the Project Manager/ superior

Job Requirements

• Candidate must possess at least Primary/Secondary School/"O" Level
• At least 1 Year of working experience in Singapore building and construction industry
• Preferably candidate with experience in handling Interior Fit-Out Project

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Production Supervisor
• Working Location: Tuas
• Working Hours: 5 days (Monday to Friday, 8.45 AM – 6 PM)
• Salary Package: Basic Salary up to $3,200 + OT + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Supervise daily production activities
• Responsible for production scheduling and materials allocation
• Ensure proper handling of machines by operators
• Ensure adequate supply of materials for production to meet orders
• Ensure availability and proper housekeeping of all cutting tools
• Conduct quality checks on finished products
• Highlight any quality, production issues, machine malfunctioning to the immediate attention of Operations Manager and/or relevant Sales personnel
• Review work processes, practices for continuous improvement to raise efficiency in operation
• Ensure Workplace Safety and Health practices are in place
• Supervise and motivate the production leaders and operators
• Perform related duties as and when required as assigned by the Management

APPLY NOW!!!

• Minimum 1 year of Production experience or related
• Knowledge of SAP is preferred

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65659 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

Our client is a Manufacturing company in the Biomedical industry. Due to their current expansion plan, they are looking for a Production Supervisor to join their Production team, in hopes of developing the current high performing production team. They are located in the North – easily accessible.

Duties

• Assist in overseeing daily production operation to ensure day-to-day operation runs smoothly
• Supervise the production team and responsible for manpower and machines allocation
• Execute and train staffs in production team to ensure they can perform their jobs accordingly
• Maintain and improve molding processes to reduce discrepancies
• Ad hoc duties assigned by superior

Requirement

• At least 2 years of experience in Manufacturing industry
• Diploma in any discipline

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

EA License No: 19C9682
EA Personnel No: R2198636
EA Personnel Name: Oh Puey Xin

To manage Site Work Progress.

To arrange site work for worker.

Attendding site meeting everyweek and discuss with Main-con for the work.

Ensuring Team work,

Manages Stock

Schedule Planning

Quality Conttrol

Research and development for cuisine.

Ensuring Hygiene standards is as accordance with SFA requirements

Ensuring Standards of stall is of our standards as per SOP given.

Review and revisision of SOP.

job Description & Requirements

Supervision o specialist contractors.

2. The control of health and safety standards on construction projects.

3. Liaise with engineer and foreman to execute the work as per planning for the project.

4. Recording, control and reporting of progress on a construction project.

5. Control of quality of works on a construction project.

6. The minimisation of the environmental impact of construction project.

7. Assisting commercial staff with the monitoring of costs on a construction project.

Job Responsibilities:

• Perform checks on the structural, architectural and M&E materials/works to ensure that the final touch-up works are ready for inspections.
• Conduct regular inspections to ensure works are in compliance with method statements (in accordance to BCA’s Good Industry Practice)
• Monitor the performance of subcontractor workers for all trades and ensure any defects are properly rectified
• Involved in preparing relevant QA/QC reports
• INvolved in implement QA/QC plans and ensure PPVC quality before delivery
• Ensure the functionality of the product before handing over to buyers
• Assist in preparing for QM submissions
• Assist in yearly ISO audits
• Assess, feedback on the construction process and procedures
• Execute quality control as per site specific materials and Works Quality Plan.
• Conduct relevant training for sub-con and internal staff.
• Issuance and handling of Site Memo.
• Monitor undertaken corrective and preventive actions against non-conformities.
• Arrange and liaise with BCA for CONQUAS/QM assessments.
• Recommends solutions for critical and/or frequent recurring defects to Project Team.
• Ensure all the method statement used has obtained approval from the clients and consultants.
• Follow-up all the required tests as per contract requirement.
• Attend regular site meetings – QAQC, Landscape Coordination Meeting and Client Meeting.
• Attend off-site inspection – Precast and Structural Steel Works (Malaysia and Singapore Factory)
• Follow the developer’s Quality Inspectors (QI) and Customer Service Officers (CSO) for inspection prior to building handover to owners.
• Attend to client ’s defects during Defect Liability Period.
• Assisting in handover of the common areas to management team.

Job Requirements:

• Min Diploma or Degree related to QA/QC or Engineering / Construction related field
• Prior experience related to construction industry (HDB, Condominium projects etc.) is added advantage
• Good knowledge of construction quality control/assurance is necessary

Project Planning: Collaborate with clients to comprehend their needs, objectives, and budget limitations. Perform site analysis and assessments to gather data on environmental and contextual factors. Draft a project brief outlining the project's scope, objectives, and constraints.

Design Development: Formulate conceptual designs and present them to clients for approval. Generate detailed architectural drawings, plans, and specifications using computer-aided design (CAD) software and other tools. Consider safety, building codes, and accessibility in the design process.

Regulatory Compliance: Ensure designs adhere to local building codes, zoning regulations, and other relevant laws.

Coordination and Communication: Work closely with professionals such as structural engineers, interior designers, and contractors. Communicate effectively with clients, contractors, and project stakeholders. Attend meetings with clients, construction teams, and regulatory bodies.

Construction Oversight: Monitor the construction phase to ensure adherence to plans and specifications. Address any issues or changes that may arise during construction. Conduct site visits to evaluate work quality and resolve discrepancies.

Quality Control: Guarantee that construction work meets the design and quality standards set for the project. Perform inspections and review work for compliance with specifications.

Project Documentation: Maintain meticulous project documentation, including drawings, specifications, and correspondence.

Job Description

• Industry/ Organization Type: Manufacturing/Industrial Fabrication Solution Provider
• Position Title: Customer Service Supervisor/Assistant CS Manager
• Working Location: Ubi
• Working Hours: 5.5 days (Monday – Friday 8.30am – 5.30pm, Saturday 8.30pm – 12pm)
• Salary Package: Up to $3,200 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Maintain customer service standards and protocols.
• Manage and assist a team of Customer Service Executives in handling customer inquiries and complaints.
• Identify opportunities to improve customer service levels.
• Assist in the development and implementation of new systems, procedures, or working practices to improve customer service efficiency.
• Train and mentor new and existing team members.
• Handle escalated customer complaints and issues.
• Prepare and analyze reports on customer service performance and metrics.
• Participate in customer service improvement and customer satisfaction meetings.
• Develop and maintain successful customer relationships.
• Co-ordinate with team in proposing product solutions to meet customer requirements through quotes, tender bid process and/or customer procurement process.
• Support orders confirmation and deliveries.
• Support implementation of new product launches.
• Support market strategies via social media/digital marketing.
• Prepare weekly/monthly sales and development reports on accounts and area covered.

APPLY NOW!!!

• At least GCE ‘N’/’O’ Levels or equivalent
• Minimum of 2 years of experience in Customer Service-related environment
• Proficient in Microsoft Office

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65607 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114