Our client is mainly providing freight transport arrangement for various sectors. The are looking for on-site operation supervisor. He/shall will

1. Oversee the operation activities within the operation team and the organization.

2. Monitor the efficacy of the team, improve operating processes, and report to operation manager.

3. Attend the operation activities, like loading, off-loading the goods.

He/she shall

1. Be physical as may move and cary heavy load;

2. Able to work on night-shift, overtime;

3. Good in communication and leadership.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

1. Excellent Communicator with pleasant charisma. Provide a high quality of service and deliver excellent dining experience to all customers.

2. Ensure good customer experience, satisfaction, and customer loyalty.

3. Building rapport with customers to gather food and service feedback from both existing and new ones.

4. Ensure the smooth running of the restaurant operations in line with the company’s business objectives.

5. To ensure that all equipment and in-store facilities conform to sanitary regulations ensuring strict compliance with MOH’s legislation and company policies and procedures.

6. Good knowledge of all menus. Up-selling of our products and being able to recommend items when asked by customers.

7. Able to work efficiently in a team and respond cooperatively to the requirements of other team members.

8. Perform other administrative duties as necessary.

Job Requirements:

1. Friendly and enjoys meeting people.

2. Preferably with experience in F&B sector.

3. COFFEE SHOP ENVIRONMENT

4. NIGHT SHIFT

5. Must be able to work on weekends and public holidays.

6. Staff Meal will be provided.

Job Description:
- Taking reservations, managing seating, taking orders, settling bills, etc.
- Provide high-quality customer service to guests.
- Perform opening and closing duties.
- Ensure guest needs are handled and recommend promotional items to them.
- Ensure items/dishes are well stocked, and display cases are attractive and clean.
- Ensure that workstations are set up before the shift commences.
- Maintain cleanliness and housekeeping of the restaurant.
- Strictly abide by health and sanitation regulations
- Other ad-hoc duties assigned by the Manager

Job Requirements:
- Willing to work on weekends and public holidays.
- Able to work for a split shift
- Great interpersonal and communication skills.
- Passionate in the line of F&B.

Job Description

• Prepare and pack high quality cuts of meats according to customer specifications using company standards and adhering to all safety requirements. Majority of time will be spent operating processing equipment.
• Operation of Meat Processing Equipment; CryoVac, MultiVacs, Dicers, Needle, Slicer, Portion Cutters, Scales,
• Pack, trim and customize portions of meat products using knives, or other meat production equipment.
• Count and stack on tray portions per customer and company specifications
• Label portion with supplied number product labels
• Set up packing and labeling area as required
• Perform end of day functions
• Actively maintain, and merchandise partial cart
• Keep packing area and cutting room and surrounding area clean and sanitized.
• Follow company GMP (Good Manufacturing Practices) to maintain sanitary conditions
• Work continually in a refrigerated environment -18 °C – 10 °C

Requirements

• Must be physically fit (able to lift cartons 10-20kg)
• Able to handle meat processing equipment safely.

Job Details:
- Basic + AWS + VB
- Working days: Monday - Saturday (5.5 days)
- Working hours: 9am - 6pm (weekdays), 9am - 1pm (Saturdays)
- Location: Ang Mo Kio

Key Responsibilities:

• Monitor warehouse assistants;
• Identify all areas of improvement and maximize productivity;
• Prepare and manage SAP system to optimize time management;
• Closely monitor all deliveries for raw materials for production;
• Ensure all stocks are arranged and delivered based on FIFO system;
• Handle and prepare for Delivery Order and Packing List;
• Assist on incoming and outgoing cargo;
• Maintain completed detailed warehouse materials identifications;
• Planning for future capacity requirements;
• Conduct physical monthly inventories cycle counts and audit;
• Provide monthly inventory reports; finished goods inventory list to be provided upon management request;
• Responsible for the internal and external audit process and documentation;
• Handle and manage GMP and ISO 9001, 14001 & 45001 guidelines, policy and SOPs;
• Conduct and provide refresher training for warehouse staff for cGMP and ISO SOPs;
• Plan, supervise all warehouse staff and assign their work schedule and inventory.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Chan He Guang | EA Personnel No.: R23117560

We are looking out for a dynamic and dedicated candidate to join our Moving Services team as a Business Lead Supervisor.

This is where you’ll play a key role in team leadership, operational excellence, and customer relationship management.

Key Responsibilities:

1. Team Leadership: Supervise, mentor, and provide guidance to a team of supervisors, fostering a collaborative and productive work environment.
2. Operational Oversight: Assist the Business Manager in overseeing daily operations, ensuring compliance with company procedures and standards.
3. Customer Relationship Management: Engage with customers by addressing inquiries, resolving issues, and assisting with the issuance of invoices.
4. Communication Facilitation: Act as a liaison between management, supervisors, and frontline staff to ensure smooth and effective communication.
5. Problem-Solving: Help resolve conflicts and operational issues by identifying and implementing effective solutions.
6. Training & Development: Coordinate training and L&D programme with Human Resource to enhance the skills and knowledge of supervisors and team members.
7. Reporting & Analytics: Support the Business Manager in analyzing sales and operational data, offering insights to optimize processes and improve fulfilment rates.
8. Ad-Hoc Support: Assist the Business Manager with other duties and projects as needed.

Qualifications:

1. Valid Class 3 Driving License or Higher.
2. 3-5 Years of Supervisory Experience: Proven ability to manage teams effectively.
3. Strong Communication & Interpersonal Skills: Ability to interact professionally with both internal teams and customers.
4. Adaptability: Comfortable working in a fast-paced, ever-changing environment.
5. Logistics Experience (Preferred but Not Required): Experience in the logistics or moving industry is a plus.
6. Proficiency in Microsoft Office (Microsoft 365).

The food and beverage service supervisor directs and schedules kitchen, bar staff and food and beverage servers. During peak hours they may assist in seating or serving customers and ensure the cleanliness and general look of the dining room.

Food and beverage serving and related workers perform a variety of customer service, food preparation, and cleaning duties in restaurants, cafeterias, and other eating and drinking establishments.

Duties

Food and beverage serving and related workers typically do the following:

· Greet customers and answer their questions about menu items and specials

· Take food or drink orders from customers

· Relay customers’ orders to other kitchen staff

· Prepare food and drink orders, such as sandwiches, salads, and coffee

· Accept payments and balance receipts

· Serve food and drinks to customers at a counter, at a stand, or in a hotel room

· Clean assigned work areas, dining tables, or serving counters

· Replenish and stock service stations, cabinets, and tables

· Set tables or prepare food trays for new customers

Food and beverage serving and related workers are the front line of customer service in restaurants, cafeterias, and other food service establishments. Depending on the establishment, they take customers’ food and drink orders and serve food and beverages.

Most work as part of a team, helping coworkers to improve workflow and customer service. The job titles of food and beverage serving and related workers vary with where they work and what they do.

Our client is in is the automation industry, transforming the cleaning industry with advanced robotic solutions that tackle manpower challenges. Their innovative robots are already making a difference in 30 countries! As they continue to grow, they are seeking a Production Supervisor to join their team.

Key Responsibilities:

Supervision of Production Activities:

• Oversee daily production operations, ensuring that production schedules are met while maintaining high-quality standards.
• Coordinate and monitor the workflow on the production floor, making adjustments as necessary to optimize efficiency.

Team Leadership:

• Lead, mentor, and train production staff, fostering a positive and productive work environment.
• Conduct performance evaluations and provide constructive feedback to team members.

Quality Assurance:

• Implement and enforce quality control procedures to ensure that products meet established specifications.
• Address any quality issues promptly and implement corrective actions as necessary.

Safety and Compliance:

• Ensure compliance with safety regulations and company policies, promoting a culture of safety on the production floor.
• Conduct regular safety audits and training sessions to maintain a safe working environment.

Process Improvement:

• Identify areas for process improvement and efficiency gains, implementing best practices in production operations.
• Collaborate with management to develop and execute strategies for enhancing productivity and reducing waste.

Reporting and Documentation:

• Maintain accurate production records, including output, downtime, and quality metrics.
• Prepare and present regular reports on production performance to management.

Qualifications:

• Bachelors degree in Engineering, Manufacturing, Business Administration, or a related field preferred; relevant work experience may be considered in lieu of a degree.
• A minimum of 3-5 years of experience in a production supervisory role, preferably in a manufacturing environment.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Excellent problem-solving abilities and a proactive approach to challenges.
• Familiarity with production management software and quality control methodologies.
• Strong communication and interpersonal skills.

Interested candidates are invited to send in your Resume in MS Word Format stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified.

By submitting an application to us, you will be deemed to have agreed for us to collect, use, and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consented us to perform on your behalf.

EA License Number: 19C9782 EA Personnel Number: R1326341 Ng Zhenyu

Job Description:

• Schedules, assigns and plans the work of carpentry factory personnel performing a variety of carpentry projects.
• Plans and develops work schedules, equipment usage schedules, priority of carpentry expenditures and procedures for equipment maintenance.
• Supervises carpenters to ensure safety and quality in the performance of assigned tasks.
• Take measurements and calculate the size and amount of material needed.
• Constructs custom cabinetry and furniture as needed; repairs or modifies furniture as needed.
• Conform to an established work schedule.
• Reading blueprints, drawings and sketches to fully grasp requirements.

Requirements:

• Good interpersonal communication and problem solving skills
• Good management of materials cost and stock inventory
• Joinery and cabinet making skills
• Able to work for long hours period or night shift
• Able to work on weekends and public holidays

OverEasy is a modern all-American diner, offering timeless diner classics and cocktails, elevated with quality ingredients and the warmest personality. OverEasy is located by the bay, boasting sweeping views of Singapore’s famed skyline.

OverEasy is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in-house and out, and design incentives and recognition programmes to ensure that good work always pays off.

For its efforts, the group has been recognised as a Human Capital Partner with the Ministry of Manpower, a “Great Place To Work” (2022, 2023) and one of AON’s Best Employers. Wherever you are on the team, whatever your definition of success, we’ll set you on the right path.

This role is one of very few positions that are primed to directly influence the guest experience. You will directly be able to ensure that our guests leave happy and satisfied with the service and experience at our restaurants—especially being able to identify unique opportunities to delight in the day-to-day service.

You’ll be in-charge of:

• Leading service operations
• Building and maintaining relationships with guests
• Order taking and menu description
• Up-selling products based on your extensive product knowledge
• Assuring outlet setup is complete and walkthrough is done before shift
• Maintaining guest satisfaction levels by being proactive in service/bar operations
• Improving procedures and systems
• Conducting basic training and ensure SOPs are adhered to

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.

https://www.lobehold.com/playbook

https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.

Should your application progress to the next stage, we will be in contact to arrange an interview.

Job Specifications (Plant Manager- Plant Based Food Manufacturing)

· Provide expertise in equipment and production process of beverage manufacturing, including Can Filling and PET lines.

· Manage and execute production operations, processes and routines.

· Ascertain that all processes are carried out in accordance to the company's food safety policies and GMPs.

· Monitor, control and improve product quality, ensuring the products are produced within standard of quality, productivity and costs.

· Identify and resolve operational problems in a timely manner to prevent any mishandling and production delay.

· Initiates and implements process improvements and maintain production SOPs.

· Implement workplace safety and health, GMP and HACCP required for plant operation.

· Plan and organize manpower including recruit, train and onboard new employees and production workers.

· Oversee operations to ensure safety.

· Develop plans that help operations run smoothly.

· Create and manage budgets.

· Collect and review data to reduce inefficiencies and waste.

· Analyse data and create reports to present to executives regarding processes.

· Evaluate employees and give suggestions for improvement.

· Oversee work schedules to ensure coverage.

· Perform routine safety checks on equipment

Job Requirements

· Minimum Diploma in Food/Beverage Technology, Engineering, or equivalent.

· Minimum 5 years' work experience in Food manufacturing environment.

· Established Leader; Has ability to motivate a team of operators, Technicians and Supervisors.

· Strong knowledge of implementing and maintaining high GMP/HACCP standards.

· Experience in implementing workplace Safety & Environmental regulations

Our client is from Oil and Gas industry. They are looking for a Electrical & Control Maintenance Supervisor to assist their team for the next phase of their business. They are located in West.

Duties:

• Lead and supervise electrical technicians and contractors in system installation, maintenance, and repair.
• Develop and conduct on-the-job training programs for E&I team members.
• Perform site inspections and quality control for electrical work.
• Review and approve electrical isolation, excavation, and related permits.
• Investigate electrical maintenance issues, identify root causes, and implement solutions.
• Collaborate with other engineers to ensure equipment reliability through effective maintenance programs.

Requirements:

• Minimum Bachelors Degree in Electrical Engineering or any relevant field.
• Minimum 8 to 12 years experience in Oil and Gas Industry or any relevant industry.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R22108850 (Chan Mun Mun)

Key Responsibilities:

Team Leadership & Supervision: Lead and motivate a team of technicians, ensuring proper installation, termination, and testing of electrical and data cables, including CAT6, fiber optics, and coaxial cables.

Project Coordination & Collaboration: Work closely with project managers, engineers, and other stakeholders to plan project timelines, allocate resources, and ensure smooth project execution.

On-Site Inspections & Safety Compliance: Conduct regular site inspections to assess feasibility, requirements, and ensure all safety protocols and regulatory compliance are met.

Technical Support & Troubleshooting: Provide guidance and support to technicians in troubleshooting issues, ensuring optimal performance and reliability of installed systems.

Project Scheduling & Monitoring: Maintain and monitor project schedules, ensuring timely completion of milestones and effective resource utilization.

Documentation & Reporting: Maintain accurate records, including progress reports, material lists, and change orders, for internal and client use.

Budget Management: Oversee project budgets, track expenses, and ensure cost-effective delivery of services.

Safety & Quality Assurance: Enforce strict adherence to safety guidelines, company policies, and industry regulations to maintain a safe working environment.

Team Development & Training: Foster a collaborative work environment, promote professional growth, and provide ongoing training to ensure the team's skill set is up to date.

Qualifications:

Minimum 6 years of experience in electrical and data cable installation, with at least 3 years in a supervisory role.

Proven leadership and team management skills with the ability to motivate and guide a diverse team of technicians.

Thorough knowledge of electrical and data cabling standards and construction industry regulations, including safety protocols.

Excellent communication and interpersonal skills with the ability to liaise with clients, project managers, and team members effectively.

Ability to manage multiple projects concurrently, ensuring attention to detail, meeting deadlines, and prioritizing tasks.

Strong problem-solving abilities, with the capacity to handle unforeseen challenges efficiently.

Job Description

Coordinate daily customer service operations (e.g. sales processes, orders and payments)
Track the progress of weekly, monthly, quarterly and annual objectives
Monitor and maintain store inventory
Evaluate employee performance and identify hiring and training needs
Supervise and motivate staff to perform their best
Coach and support new and existing Sales Associates

Job Requirements

Experience with recruiting and performance evaluation processes
Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics
Leadership and organizational abilities
Interpersonal and communication skills
Problem-solving attitude
Flexibility to work in shifts, able to work on sat , sunday and PH.

Inspecting and assessing the work done by the sub con.

Read and interpret design schematics & SLD to ensure the proper installation of electrical systems.

Ensuring the work is completed on schedule and to code.

To coordinate with project engineer & main con coordinator, supervisor on-site work.

Report directly to project engineer & manager.

Oversee the job and resolve technical issues related to the installation, inspection, commissioning and testing in accordance with project scope / plan / schedule.

Check equipment / tools calibration status before using Able to control and monitor the work performance of workers / subcontractors

Review and checking of technical vendor submittals for installation requirements Oversee the receiving and issue of materials at the site store if require

When nonconformity is detected, segregate the materials and determine the disposition of the nonconformity with the party concern

Attend regular site meetings with project team, contractors and sub-contractors on project related matters

Ensure all daily site works and site personnel are performing task strictly in line with the method statement, risk assessment, electrical drawings and Project Quality Plan

To supervise M&E subcon works and ensure subcontractors progress in accordance to schedule set

To prepare and arrange M&E installation in accordance with approved drawings and materials

To carry out site supervision on M&E works and arrange inspection with RTO

To ensure quality work in order to achieve CONQUAS and/ or QM requirements To coordinates M&E works on-site with other trades

Our client has more than 20 restaurants in Singapore that provide various dining concepts that refined tastes of both local and international food enthusiasts.

• Oversee the daily operations of the AP function.
• Guide the AP team to ensure accurate, efficient, and timely processing of invoices and payments, as well as the resolution of payment discrepancies.
• Ensure the function adheres to the deadlines set by the finance department.

Requirements:

• Diploma in Accounting or equivalent.
• At least 4 years of AP experience in F&B industry.
• Strong understanding of AP processes and related accounting principles.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

• Shift / 5 days work week
• Industry: Biomedical Industry – Medical Equipment
• Work location: East
• Range of salary $2k - $4k

Job Scope:

Assistant Engineer / Technician (Shift work, open to entry level)

• Conduct on-site servicing and maintenance to ensure optimal product performance.
• Respond promptly to service requests and resolve technical issues in line with SLA commitments.
• Assist with installation, testing, and commissioning to ensure seamless product deployment.
• Communicate with end-users to gather feedback and address operational challenges.
• Collaborate with the technical team to identify and resolve recurring product issues.

Technical Supervisor (Minimum 2 years of supervisory experience for equipment servicing)

• Conduct on-site servicing and maintenance to ensure optimal product performance.
• Respond promptly to service requests and resolve technical issues in line with SLA commitments.
• Assist with installation, testing, and commissioning to ensure seamless product deployment.
• Communicate with end-users to gather feedback and address operational challenges.
• Collaborate with the technical team to identify and resolve recurring product issues.
• Perform shift duties to maintain 24/7 support operations.

Job Requirement:

• Nitec in Biomedical/Mechanical/Electrical Engineering OR relevant Engineering studies
• Role for technician/AE is open to entry level as training will be provided
• At least 2 years of supervisory experience needed for candidate who’s interested in supervisor’s role

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Chong Kar Ming (John) (R21101412)

Job Scope:

• Take attendance of appointed manpower

• Manage the welfare of the appointed manpower

• Schedule adequate breaks in consultation with the officers-in-charge

• Support in deployment of auxiliary manpower

• Manage any performance issues with appointed manpower

• Liaise with Supplier on any manpower replacement required

Requirements:

• Experienced in leading and managing groups of up to 100 people

• Meticulous in their administration

• People-oriented and have good interpersonal skills

• Able to converse well with stakeholders

Salary: $13 to $15/hour

Location: Stevens / Botanic Garden

Contract Period: From 24 Feb 2025 to 15 Apr 2025

Personnel may be deployed for 3 to 6 dates within this period. Details of exact dates and hours will be shared 2 weeks prior to the first engagement date.

EA License No: 96C4864

Reg. No.: R24121728

Responsibilities:

• Oversee the day-to-day operations of the restaurant
• Provide a high quality of service and deliver an excellent dining experience to all the guests
• Anticipate guest's needs, do follow up. When guests complete courses, remove cutleries & dishes. Present menu for desserts & upsell. Present check at the end of the meal.
• Respond to customer complaints professionally and provide service recovery
• Ensures tables are cleaned and re-set at the conclusion of each course
• Gather feedback to improve the customer’s experience
• Any other duties assigned by the management from time to time

Requirements:

• At least 1 year of management experience in the F&B industry
• Excellent communication skills and public relations
• Possess strong leadership and ability to manage service staff

The Senior Restaurant Supervisor will be responsible in assisting the Manager in all restaurant operations and for delivering an excellent guest experience. The successful candidate will be able to forecast, plan and manage all aspects in the restaurant, staff and finance. The goal is to maximize sales and revenue through customer satisfaction and employee engagement.

Responsibilities

· Oversee all front and back of the house restaurant operations

· Ensure customer satisfaction through promoting excellent service

· Respond to customer complaints tactfully and professionally

· Maintain quality control for all food served

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods, kitchen supplies, and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Look for ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

· Oversee all front and back of the house restaurant operations

· Ensure customer satisfaction through promoting excellent service

· Respond to customer complaints tactfully and professionally

· Maintain quality control for all food served

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods, kitchen supplies, and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Look for ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports

· Train new employees and provide ongoing training for all staff

Minimum Qualifications

· Must have 3-5 years experience in restaurant supervision.

· Working knowledge of various computer software programs (MS Office, restaurant management software, POS).

· Ability to spot and resolve problems efficiently.

· Mastery in delegating multiple tasks.

· Communication and leadership skills.

· Up to date with food and beverages trends and best practices.

· Ability to manage personnel and meet financial targets.

· Guest-oriented and service-minded

The food and beverage service supervisor directs and schedules kitchen, bar staff and food and beverage servers. During peak hours they may assist in seating or serving customers and ensure the cleanliness and general look of the dining room.

Food and beverage serving and related workers perform a variety of customer service, food preparation, and cleaning duties in restaurants, cafeterias, and other eating and drinking establishments.

Duties

Food and beverage serving and related workers typically do the following:

· Greet customers and answer their questions about menu items and specials

· Take food or drink orders from customers

· Relay customers’ orders to other kitchen staff

· Prepare food and drink orders, such as sandwiches, salads, and coffee

· Accept payments and balance receipts

· Serve food and drinks to customers at a counter, at a stand, or in a hotel room

· Clean assigned work areas, dining tables, or serving counters

· Replenish and stock service stations, cabinets, and tables

· Set tables or prepare food trays for new customers

Food and beverage serving and related workers are the front line of customer service in restaurants, cafeterias, and other food service establishments. Depending on the establishment, they take customers’ food and drink orders and serve food and beverages.

Most work as part of a team, helping coworkers to improve workflow and customer service. The job titles of food and beverage serving and related workers vary with where they work and what they do.

Job Desciption

• Welcomes and greets customers
• Ensure good personal grooming standards and portray professional image to the customers
• Build rapport with customers and manage their needs and expectations
• Attend to customer’s enquiries, propose menu, prepare quotation and coordinate events
• Upsell menu items to customers professionally
• Engage and provide excellent customer service to ensue pleasant dining experience
• Handle complaints in a timely manner and manage first level of service recovery
• Train Leading Hostess to provide exceptional service to customers
• Any other ad-hoc jobs or duties assigned by the Manager from time to time

Job Description

• Prepare and produce all products according to SOP guidelines, including but not limited to cutting, cooking, steaming, frying, packing
• Ensure all equipment and utensils are washed, cleaned and places back to their storage location after use
• Check all materials are within acceptable condition prior to usage
• Organize workflow and ensure that employees understand their duties or delegated tasks
• Monitor employee productivity and provide constructive feedback and coaching
• Record Form in accordance to QA requirements
• Ensure to comply with all HACCP/ISO22000/5S guidelines during preparation and production
• Any other jobs or duties assigned by the Executive Chef from time to time
• Any other jobs or duties assigned by the Area Manager from time to time