The general tasks and responsibilities of managing a spa include:

• creating and implementing a business development plan
• hiring and supporting staff and conducting reviews of their performance
• performing spa treatments, massages, facials and wellness therapies
• managing inventory, including beauty, bath and treatment products
• negotiating with vendors and ordering supplies and equipment
• creating and updating the spa menu
• developing marketing strategies, running campaigns and producing promotional material
• training staff members on new skills and industry standards
• assigning tasks and coordinating staff and facility schedules
• ensuring the spa meets hygiene standards and complies with all health and safety regulations
• creating budgets, drafting financial statements and handling payroll and supplier payments
• communicating with clients and responding to queries to increase loyalty and satisfaction
• maintaining a client database

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a supervisor

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

· Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

· Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

· Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

· Contributes to daily,holiday and theme menus in collaboration with supervisor.

· Maintains cleanliness and sanitation of equipment, food storage, and work areas.

· Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

· Listens to customer complaints and suggestions and resolves complaints.

· Implements suggestions within parameter of position and refers more complex concerns to supervisor.

· Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

· Maintains clean work areas, utensils, and equipment.

· Develop new menu items while improvising the existing ones.

· Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

· Able to cook north Indian food.

· Able to do shift work.

· Assisting with the preparation of food and the serving of all meals to customers.

· Supervising a team to ensure that the kitchen and service areas are clean and tidy.

· Ensuring all food and health and safety regulations are followed.

• Check In and rooming all Club arrivals according to established procedures and brand standards.
• Has sound knowledge of the local area regarding history, places of interest and special events.
• Participate in marketing, merchandising, and programming.
• To set a standard at all times in professionalism, appearance and attitude as expected of all recreational facilities personnel.
• Assists in controlling and maintaining wastage.
• Follows and implements all department policies and procedures.
• Monitors team performance in all phases of service and job functions.
• Monitor and coach performance.
• Ensure that the handover procedures are followed in the transferring of all relevant information on a daily basis.
• Analyse and assess issues to make a decision.
• Build relations for guest confidence.
• Carry out sustainable operations using green initiatives.
• Coach team members to ensure a high level of service standard.
• Contribute to innovation process within own scope of work in business unit.
• Grow and motivate team members through capability development.
• Improve workplace relations and diversity.
• Lead team to work on plans for operations.
• Manage a diverse service setting.
• Manage operations for service excellence.
• Manage guests’ concerns and feedback.
• Observe workplace safety and security.
• Oversee club floor services.
• Perform online collaboration.
• Provide advanced dining room service.
• Read and interpret reports.
• Role model the service vision.
• Solve problems and make decisions at supervisory level.
• Support strategic and operational plans.
• Take measures to prevent loss/risk.

· Prepares ingredients by following recipes;slicing, cutting, chopping, mincing, stirring,whipping, and mixing ingredients; adding seasonings; verifying taste; plating meals.

· Completes hot meal preparation by grilling,sautéing, roasting, frying, and broilingingredients and assembling and refrigerating cold ingredients.

· Adheres to proper food handling, sanitation, and safety procedures;maintains temperature and Hazard Analysis Critical Control Point (HACCP) logs as required and maintains appropriate dating, labelling and rotation of all food items.

· Contributes to daily,holiday and theme menus in collaboration with supervisor.

· Maintains cleanliness and sanitation of equipment, food storage, and work areas.

· Completes cleaning according to daily and weekly schedules and dishwashing/pot washing.

· Listens to customer complaints and suggestions and resolves complaints.

· Implements suggestions within parameter of position and refers more complex concerns to supervisor.

· Participates in and/or contributes to programs,committees, or projects designed to improve quality of service and employee productivity.

· Maintains clean work areas, utensils, and equipment.

· Develop new menu items while improvising the existing ones.

· Maintain and manage kitchen expenses, food cost, inventory and staffing within the budgetary limits.

· Able to cook north Indian food.

· Able to do shift work.

· Assisting with the preparation of food and the serving of all meals to customers.

· Supervising a team to ensure that the kitchen and service areas are clean and tidy.

· Ensuring all food and health and safety regulations are followed.

Our works involve working in laundry environment without any aircon, every supervisor will take charge of about 12-24 workers in their team according to competency, able to plan daily routine , rest days and work schedule according to clients requirement and to enforce strict rules at work and procedures

-Serves as the link between direct reports and middle / upper management.

-Plans production operations, establishing priorities and sequences for manufacturing products, utilizing knowledge of production processes and methods, machine and equipment capabilities, and human resource requirements and capabilities.

-Makes decisions on job assignments and work priorities

-Reviews production and operating reports and resolves operational, manufacturing, and maintenance problems to ensure minimum costs and prevent operational delays and downtime.

-Responsible for equipment condition and department housekeeping

-Researches, complies and prepares reports, correspondence, and other information required by management, as well as, identifies and resolves report discrepancies or errors.

-Works with employees to maintain a safe work environment. Leads and supports direct reports to work in a safe manner and to seek improvements in work practices.

-Ensures that product quality and production efficiencies meet or exceed established standards.

-Examines procedures and recommends changes to save time, labor, and other costs and to improve quality control and operating efficiency.

-Observes direct reports to ensure compliance with safety, quality, and productivity standards.

-Verifies completeness and accuracy of direct reports’ work, computations, and records.

-Participates in work of direct reports to facilitate productivity or overcome difficult aspects of work.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

- Delegating responsibilities and supervising business operations

- Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

- Resolving conflicts or complaints from customers and employees.

- Monitoring store activity and ensuring it is properly provisioned and staffed.

- Analyzing information and processes and developing more effective or efficient processes and strategies.

- Establishing and achieving business and profit objectives.

- Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

- Generating reports and presenting information to upper-level managers or other parties.

- Ensuring staff members follow company policies and procedures.

- Other duties to ensure the overall health and success of the business.

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Responsibilities:

1To lead a team of workers and ensures supervision, discipline, and training

2. To conducts on the job training, to provide guidance and coach workers to increase competency level

3. To review work flow and to provide feedback on how to improve it on a regular basis.

4. To communicate with clients to fulfil their needs

5. To identity equipment faults and report to client & management

6. Be the first contact to settle complaints and ensure customer satisfaction.

Requirement:

1. Able to work night-shift, split-shifts.

2. Able to work OT when required.

3. At least 1 year's experience in a similar role in cleaning sector

4. Diploma/Degree holder preferred.

Responsibilities:

1. Hiring and training new employees in polishing, waxing, coating, etc.

2. Developing training materials and conducting training sessions and workshops.

3. Monitoring both individual and team job performance metrics.

4. Providing staff with technical guidance and assistance.

5. Arranging work schedules to staff.

6. Relaying productivity concerns to the Manager.

7. Liaising between the Manager and junior employees.

Requirements:

1. At least 2 years' experience in polishing, waxing and coating.

2. At least 2 years' experience in a similar Supervisor role.

3. Have driving license would be an advantage.

4. Excellent interpersonal and communication skills.

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Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Roles & Responsibilities

May assigned to work night shift

Provide daily, weekly and monthly reports on operational results

Create and implement Standards and hold people accountable

Oversee business

Able to multi-task and perform timely reporting

Independent & fast learner

Excellent interpersonal, communication & negotiation skills

Resolves issues and disputes

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

· Organize workflow and ensure that employees understand their duties or delegated tasks

· Monitor employee productivity and provide constructive feedback and coaching

· Receive complaints and resolve problems

· Maintain timekeeping and personnel records

· Pass on information from upper management to employees and vice versa

Requirements

* Proven experience as Supervisor or similar role

* Organizational and leadership abilities

* Communication and interpersonal skills

* Self-motivated with a results-driven approach

* Problem-solving skills

* Able to work longer hours with prolonged period of standing.

* Must work on weekends/PH.

Responsibilities

* Set daily/weekly/monthly objectives and communicate them to employees

* Organize workflow by assigning responsibilities and preparing schedules

* Oversee and coach employees

* Identify issues in efficiency and suggest improvements

* Enforce strict safety guidelines and company standards

Responsibilities

* Oversee efficiency of operational processes

* Participate in strategic planning and goal-setting for various business functions, including customer support

* Analyze business requirements and customer needs

* Research methods to improve operations and reduce costs

* Monitor and report on department performance

* Supervise and train employees

* Provide administrative support (e.g. updating inventory)

* Ensure compliance with company policies and regulation

* Must work on weekend and public holiday

Requirements

* Previous experience as an operations supervisor or similar role

* Hands-on experience implementing operational processes

* Excellent project management skills

* Knowledge of operational principles and policies

* Organisational skills and attention to detail

* Team leadership

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

• To ensure that all operational duties by the team are completed on a daily schedule, ahead of time, efficiently and effectively
• To provide excellent food processing procedure and management and to ensure that all your staff understands the importance of such standards
• Ensure smooth day-to-day operation of the restaurant
• Obtain sales target and KPIs given by the management
• Assist in planning schedule
• Promote positive work environment
• Ensuring compliance with licensing, hygiene and health and safety legislation/guideline
• Develop strategic and operational plans for managing execution and measuring results
• Any other duties as may be assigned by management
• Able to work night shift and split shift
• Able to work OT on weekends and public holiday
• · Must be able to work night shift and split shift
• · Must be able to work extra hours or weekend if needed

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements

• Proven work experience as a Supervisor or similar role
• Proven customer service experience as a supervisor
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• Able to work on weekend and public holiday

Job Description:

• Packing & moving related functions.
• Contribute actively during the safety committee meetings in the Company.
• Coordinate with customer and other stake holders to ensure that jobs are carried out smoothly, timely and safely.
• Monitor and guide team members to understand their job scope and ensure that they comply and follow all safety procedures and Company’s procedures.
• Exhibit high level of safety knowledge and awareness.
• Assist in the planning and execution of assigned job.
• Lead and guide new packers on basic safety knowledge and basic job skills
• Any other roles and responsibilities as assigned by Management.

Requirements:

• Min N level
• Possess good working knowledge in Ms Office words/ excel
• Proven experience in logistics and operations, with supervisory responsibilities preferred.
• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to work both independently and collaboratively within a team.
• Problem-solving skills with a focus on operational efficiency.

Responsibility:
As a Supervisor, you will play a pivotal role in overseeing the production, quality control, and team management aspects of our food product division. This position requires strong leadership skills, technical expertise in food production, and a commitment to maintaining high-quality standards.

Job Description:
*Supervise and coordinate the daily operations of the food production team, ensuring adherence to production schedules and quality standards.
*Monitor food production processes, including ingredient preparation, cooking, packaging, and labeling, to meet production targets and quality control measures.
*Conduct regular inspections of machinery and equipment to identify potential issues and ensure proper maintenance.
*Collaborate with the quality control team to implement and maintain quality assurance programs, adhering to industry standards.
*Train and develop the production team, fostering a culture of continuous improvement and teamwork.
*Manage inventory levels, monitor stock rotations, and coordinate with procurement to ensure adequate supplies of ingredients and packaging materials.
*Enforce safety protocols to maintain a safe working environment for all employees.
*Collaborate with the R&D team to improve existing products and develop new food offerings.
*Analyze production data and reports to identify areas for improvement and implement necessary actions.
*Stay updated on industry trends, technological advancements, and best practices to remain competitive in the market.
*Able to carry heavy goods, roughly 20KG - 40KG.
*Need working on Saturday, Sunday, public holiday and overtime.
*Able to work rotate shift and overtime.
Working Location: WOODLANDS.

Requirement:

• At least 2 Year(s) of working experience and have experience in the related field is required for this position.

• Must possess at least higher Education/ Diploma in any field.

• Bilingual speaker, need to liaise with Chinese & English client & workers.

• Strong leadership skills and management competencies.

• Strategic & critical thinking as well as decision-making and negotiation skills.

• Able to adapt, prioritize, exercise initiative, manage pressure, multi task and work independently.

• Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.

• Time management/ meticulous and mature in work.

Responsibility:
As a Supervisor, you will play a pivotal role in overseeing the production, quality control, and team management aspects of our food product division. This position requires strong leadership skills, technical expertise in food production, and a commitment to maintaining high-quality standards.

Job Description:
*Supervise and coordinate the daily operations of the food production team, ensuring adherence to production schedules and quality standards.
*Monitor food production processes, including ingredient preparation, cooking, packaging, and labeling, to meet production targets and quality control measures.
*Conduct regular inspections of machinery and equipment to identify potential issues and ensure proper maintenance.
*Collaborate with the quality control team to implement and maintain quality assurance programs, adhering to industry standards.
*Train and develop the production team, fostering a culture of continuous improvement and teamwork.
*Manage inventory levels, monitor stock rotations, and coordinate with procurement to ensure adequate supplies of ingredients and packaging materials.
*Enforce safety protocols to maintain a safe working environment for all employees.
*Collaborate with the R&D team to improve existing products and develop new food offerings.
*Analyze production data and reports to identify areas for improvement and implement necessary actions.
*Stay updated on industry trends, technological advancements, and best practices to remain competitive in the market.
*Able to carry heavy goods, roughly 20KG - 40KG.
*Need working on Saturday, Sunday, public holiday and overtime.
*Able to work rotate shift and overtime.
Working Location: WOODLANDS.

Requirement:

• At least 2 Year(s) of working experience and have experience in the related field is required for this position.

• Must possess at least higher Education/ Diploma in any field.

• Bilingual speaker, need to liaise with Chinese & English client & workers.

• Strong leadership skills and management competencies.

• Strategic & critical thinking as well as decision-making and negotiation skills.

• Able to adapt, prioritize, exercise initiative, manage pressure, multi task and work independently.

• Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.

• Time management/ meticulous and mature in work.

Responsibility:
We are currently seeking a dedicated and experienced Supervisor to oversee our ornamental fish farms. As the Supervisor of Ornamental Fish Farms, you will be responsible for managing day-to-day operations, ensuring the health and well-being of the fish stock, and maintaining efficient production processes. The ideal candidate will have a passion for aquaculture, strong leadership skills, and a commitment to quality and sustainability.

Job Description:
* Monitor the health and condition of ornamental fish stock, including water quality, feeding, and disease prevention measures, and take appropriate actions to ensure their well-being.
* Oversee breeding programs and reproduction processes to maintain and expand the fish population, including selecting breeding pairs, spawning, and rearing of fry.
* Manage water supply, filtration systems, and environmental conditions in fish tanks and ponds to optimize growth and health of the fish stock, and maintain cleanliness and hygiene standards.
* Develop and implement feeding schedules and nutrition plans for different stages of fish development, ensuring that fish receive appropriate diet and nutrients for growth and vitality.
* Maintain accurate records of fish inventory, including species, sizes, quantities, and growth rates, and coordinate stock replenishment and sales activities as needed.
* Oversee the maintenance and repair of fish tanks, ponds, filtration systems, and other infrastructure, and ensure that facilities are kept in good working condition.
* Lead and supervise a team of farm workers and technicians, providing guidance, training, and support to ensure that tasks are completed safely and efficiently.
* Ensure compliance with aquaculture regulations, environmental standards, and animal welfare guidelines, and maintain necessary permits and licenses for operation.
* Implement quality control measures to maintain high standards of fish health, appearance, and genetic integrity, and address any issues or concerns related to fish quality.
* Interact with customers, wholesalers, and retailers to understand their requirements and preferences, and provide excellent customer service and support.
* Able to carry heavy goods, roughly 20KG - 40KG.
* Need working on Saturday, Sunday, public holiday and overtime.
* Able to work rotate shift and overtime.
Working Location: LIM CHU KANG

Requirement:
• At least 2 Year(s) of working experience and have experience in the related field is required for this position.
• Must possess at least higher Education/ Diploma in any field.
• Bilingual speaker, need to liaise with Chinese & English client & workers.
• Strong leadership skills and management competencies.
• Strategic & critical thinking as well as decision-making and negotiation skills.
• Able to adapt, prioritize, exercise initiative, manage pressure, multi task and work independently.
• Excellent organizational and coordination skills, including communication and interpersonal skills to deal with a diverse spectrum of people.
• Time management/ meticulous and mature in work.