Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Key Responsibilities:

Team Leadership & Supervision: Lead and motivate a team of technicians, ensuring proper installation, termination, and testing of electrical and data cables, including CAT6, fiber optics, and coaxial cables.

Project Coordination & Collaboration: Work closely with project managers, engineers, and other stakeholders to plan project timelines, allocate resources, and ensure smooth project execution.

On-Site Inspections & Safety Compliance: Conduct regular site inspections to assess feasibility, requirements, and ensure all safety protocols and regulatory compliance are met.

Technical Support & Troubleshooting: Provide guidance and support to technicians in troubleshooting issues, ensuring optimal performance and reliability of installed systems.

Project Scheduling & Monitoring: Maintain and monitor project schedules, ensuring timely completion of milestones and effective resource utilization.

Documentation & Reporting: Maintain accurate records, including progress reports, material lists, and change orders, for internal and client use.

Budget Management: Oversee project budgets, track expenses, and ensure cost-effective delivery of services.

Safety & Quality Assurance: Enforce strict adherence to safety guidelines, company policies, and industry regulations to maintain a safe working environment.

Team Development & Training: Foster a collaborative work environment, promote professional growth, and provide ongoing training to ensure the team's skill set is up to date.

Qualifications:

Minimum 6 years of experience in electrical and data cable installation, with at least 3 years in a supervisory role.

Proven leadership and team management skills with the ability to motivate and guide a diverse team of technicians.

Thorough knowledge of electrical and data cabling standards and construction industry regulations, including safety protocols.

Excellent communication and interpersonal skills with the ability to liaise with clients, project managers, and team members effectively.

Ability to manage multiple projects concurrently, ensuring attention to detail, meeting deadlines, and prioritizing tasks.

Strong problem-solving abilities, with the capacity to handle unforeseen challenges efficiently.

Responsibilities:

· Conduct market research to identify selling possibilities and evaluate customer needs

· Actively seek out new sales opportunities through cold calling, networking and social media

· Set up meetings with potential clients and listen to their wishes and concerns

· Prepare and deliver appropriate presentations on products and services

· Create frequent reviews and reports with sales and financial data

· Ensure the availability of stock for sales and demonstrations

· Participate on behalf of the company in exhibitions or conferences

· Negotiate/close deals and handle complaints or objections

· Collaborate with team members to achieve better results

· Gather feedback from customers or prospects and share with internal teams

· Must work on weekend and public holiday

Requirements:

· Must have good business acumen.

· Good communication and interpersonal skills are essential.

· Must be service & results oriented

· Self-motivated with a results-driven approach

· Aptitude in delivering attractive presentations

Job Description：

• Facilitate effective interaction among key team players. Engage, assist and support team members in Daily Operations Level 1 meeting.
• Shift arrangement and job assignment to production operators to meet production process objectives. Monitor & Report overall production process by shift to meet required standards on safety, sanitary and process.
• Assist Production executive on daily control of the production output, material usages, losses, rejects and breakages and issues analysis.
• Assist Production executive on daily control of the material usage and stock leveling
• Provide fundamental operational and technical coaching to team members
• Handle projects that related to improve the productivity, reduce wastage & spoilage
• Perform Basic Equipment Care for assigned equipment to minimize inefficiency
• Perform Products Quality Check on the line
• Accurate and on time machine operation breakdown report, Able to operate all equipment of assigned line
• Manage assigned all equipment's process at assigned line
• Perform Operation in compliance with safety, QA and Production standards Relieve all equipment's' operation in times of lunch, break and dinner
• Perform basic troubleshooting and assist in troubleshooting analysis
• Full compliance with company policy and regulations in responsible areas.

Requirements：

• NITEC Certification or equivalent with at least 4 years of technical experience
• More than 3 years working experience in production/manufacturing.
• Familiar with wood works production process

Job Description

• Communicate & supervise with foreign workers and others as necessary to review status of jobs and priorities.

• Able to carry out all responsibilities of a site supervisor

• Able to attend weekly or monthly meetings with the main con / clients

• Able to attend non-schedule or emergency call-up

• To supervise general workers & look after equipment at the site

• To ensure the smooth progress of site works

• To ensure safety & housekeeping standards are maintained

• To ensure all work done meets quality

• All issues concern on-site works

• Must be able to work on height

Job Requirements

• With valid class 3 or class 4 driving license

• Candidate with gondola knowledge will be added advantage

• With BCSS and works at height supervisor will be added advantage

• Required 05+ years of experience in the Marine industry

• Required Class 4 Driver Skill and Supervisor skill in Marine industry

• Strong knowledge of marine coatings and painting material

• Effective communication and teamwork skills

• To Review Daily work progress and make a necessary change in order to meet Good KPI

• To check and conduct daily Tool Box meeting with workforce and monitor daily onsite to ensure all works are done safely and productively.

• To Collaborate with other shipyard personnel, including welders, fabricators, and supervisors, to coordinate painting activities and meet project timelines.

• The Supervisor will oversee all painting and coating-related activities, including grit blasting, surface preparation, and mixing and applying various types of marine-grade primers and paints.

• The Supervisor will ensure the quality of work, proper material application, and compliance with regulatory requirements.

• Familiarity with painting equipment, such as spray guns, compressors, and airless sprayers.

• Use spray guns, brushes, and rollers to apply marine coatings, including epoxy, enamel, and anti-corrosive paints

• Follow established safety protocols and procedures to prevent accidents and injuries.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Job Description & Requirements

• Required 05+ years of experience in the Marine industry

• Required Class 4 Driver Skill and Supervisor skill in Marine industry

• Strong knowledge of marine coatings and painting material

• Effective communication and teamwork skills

• To Review Daily work progress and make a necessary change in order to meet Good KPI

• To check and conduct daily Tool Box meeting with workforce and monitor daily onsite to ensure all works are done safely and productively.

• To Collaborate with other shipyard personnel, including welders, fabricators, and supervisors, to coordinate painting activities and meet project timelines.

• The Supervisor will oversee all painting and coating-related activities, including grit blasting, surface preparation, and mixing and applying various types of marine-grade primers and paints.

• The Supervisor will ensure the quality of work, proper material application, and compliance with regulatory requirements.

• Familiarity with painting equipment, such as spray guns, compressors, and airless sprayers.

• Use spray guns, brushes, and rollers to apply marine coatings, including epoxy, enamel, and anti-corrosive paints

• Follow established safety protocols and procedures to prevent accidents and injuries.

- Assist Delivery of catering food to event venue
- Assist in set up and tear down of catering set ups in timely and organised manner

-Verify and endorse all incoming products & raw materials

-Help in the preparation and design of all food and drinks menus.

-Produce high quality plated both design and taste-wise

-Assist in preparation, washing, peeling, chopping, cutting all food ingredients.

-Cleaning the food preparation equipment and other kitchen tools, housekeeping.

-Ensuring the food preparation areas are clean and hygienic.

-Comply with and enforce sanitation regulations and safety standards

-Resourcefully solve any issues that arise and seize control of any problematic situation

-Monitor portion control to meet requests and minimize waste

-Maintain a positive and professional approach with customers

As Retail Supervisor, you are the customer service specialist of the store. You take great care of our customers and are responsible to exceed their expectations by listening to their needs, answering questions about products and services, finding products that meet their needs, providing in depth product information about the goods they are interested in and achieving sales, delivering service and operations excellence.

You engage in innovation and productivity initiatives for the store. In order to drive seamless customer experience across channels and handles order fulfilment processes for customers in store. You enjoy working in a fast-paced, diverse and customer-centric store environment.

As the first point-of-contact in store, you also serve as the ambassador of the organisation, is a highly motivated and service-oriented individual and communicates well and thrives in a team environment.

• Follow the hotel's standard procedures for cleaning and maintaining public areas.
• Collaborate with the Front Office, Engineering, and other departments to handle guests' requests, inquiries, and complaints about accommodation, service, and billing. Ensure that these interactions are carried out effectively to enhance guest satisfaction with their stay and services.
• Work closely with the Engineering Department to address any issues or defects in the rooms and public areas promptly.
• Supervise pest eradication activities with great attention to detail.
• Conduct daily inspections of public areas and employee locker rooms.
• Coordinate with the maintenance department to establish a preventive maintenance schedule for rooms and public areas.
• Regularly spot check employees' performance, correcting any mistakes or deficiencies.
• Conduct regular training sessions to ensure that personnel follow established procedures, address any issues, provide instructions, and assign duties.
• Undertake any additional duties assigned by the GM or Executive Housekeeper (EHK) as needed.

JOB REQUIREMENTS

• Degree or Diploma in Hospitality Management or other relevant qualification is preferred.
• Minimum 4 years’ related experience in a full-service hotel or mid-range hotel is preferred.
• A team player and takes initiative to assist other team members when required
• Commitment to work rotating shift and any day, including weekends and public holidays.
• Meticulous with strong attention to details with good follow-up.

Job Descriptions:

Managing all HR administrative duties including Recruitment, Employment, Onboarding, offboarding.

Handling work pass applications, issuance, cancellations and related security bond & medical insurance purchasing

Managing training arrangement, CSOC training course, etc.

Assist on payroll processing

Maintain all HR records up-to-date with high accuracy and conformity.

Any other duties as assigned by supervisor.

Requirements:

4 years’ working experience in handling full spectrum of administrative roles, preferably in process or construction or marine industry

Comfortable and able to communicate well with foreign workers

Manage SME with headcount of min 50 to 100

Experience in apply /renewal /cancellation of work permit, S Pass & EP including workers' repatriation.

Monthly payroll including submission of monthly CPF & FWL

Annual submission of income tax IR8A, NS Claim and others

Submission of Tax clearance

Update and maintain Personnel data file

Prepare Employment Contract

WICA Insurance Claim

Take care of Dormitory & Catering arrangement for workers

Arrangement of Skilled Course enrollment for Workers

Co-ordinate with Supervisor & prepare a schedule for daily workers allocation at site

Provide support in administrative tasks

Road Tax & Vehicle Insurance Renewal

FWMI & WICA Renewal

Submission of Government Claims such as maternity leave, childcare leave etc.

Handling of Government Grant applications such as Career Support Programme, Worklife Grants, etc.

Must be strong in administrative support/ skills

Able to work independently, dynamic with initiative within timeline

Able to adapt with Foreign worker Environment

Can work Flexibly without time constraints if needed

Any other ad hoc duties as assigned

Must be knowledgeable in Accounts & Procurements

Expected to be on standby 24/7 and respond to any incidents that require his/her presence on site.

Only shortlisted candidates will be contacted

Key Responsibilities:

• Assist Project Manager in daily execution of works
• Coordinate jobs between main contractors, sub-contractors and workers
• Manage and supervise day-to-day work of site projects and ensure all job activities are carried out and completed in a timely manner
• Work closely with site operations staff to meet project schedule deadlines
• Ensure installation is carried out as per construction drawings and within an acceptable standard of workmanship
• Monitor the progress and quality of work performed by workers
• Attend site survey/visits with contractors
• Attend daily tool-box meetings and convey clear instruction accordingly
• Understand and ensure compliance in project requirement and scope of work
• Adhere to all safety precautionary measures and ensure that environmental control measures are implemented while carrying out works
• Any other ad-hoc duties assigned by Project Manager

Requirements & Qualifications:

• Minimum ITE/Diploma holder in Civil Engineering/Building or equivalent
• Singaporeans/PRs preferred
• No prior experience required
• Proficient in reading and understanding CAD (2D & 3D) and Revit BIM drawings
• Able to work under pressure and independently in a fast-paced environment
• Strong problem-solving and communication skills
• Willing to learn and take on new challenges
• Good written and spoken English
• Able to work 6 days per week
• Required to work in construction sites & factory
• Candidates with Class 3 driving license preferred

*shortlisted candidates will be contacted.

Job Description & Requirements

We are looking for a full-time, detail-oriented Site Supervisor to oversee all our construction projects. You will be monitoring on-site day-to-day activities and reporting the progress status to the Site Coordinator. Besides, you will be keeping a watchful eye on the Contractors as well as Construction Workers.

You will be conducting regular inspections and implementing site safety practices to avoid any hazards and accidents. Apart from supervising, you should track inventory supplies and order building materials as and when needed.

Job Description

• To assist the Engineer in the daily execution of work.

• To supervise the work of sub-contractors and in-house workers.

• Ensuring project completion as per the set timeline.

• Ensure installation is carried out as per construction drawings.

• To monitor the progress and quality of work being performed by workers.

• Ensure that works are executed within an acceptable standard of workmanship.

• Attend the daily tool-box meeting and convey clear instructions to the workers.

• Understand and ensure compliance in project requirement and scope of work.

• Regularly checking inventory and placing orders for building materials

• Ensuring all equipment are in working order and good condition

• Ensuring the workers follow site safety procedures

• Attending any on-site meetings.

Requirements

• At least 5 Year(s) of working experience in the related field is required for this position.

• Possessing of SCWSH (BCSS) is mandatory.

• Highly proactive attitude, self-motivated, team player, strong problem-solving and communication skills.

• Good written and spoken English.

• Ability to work for long hours

• Strong leadership quality

• Able to manage multiple job sites at the same time

*Remuneration is based on work experience.

*Working hours : Monday to Friday 8am to 5:45pm

Sat 8am to 1pm

*Salary : $$3,000.00 to $6,000.00

Job Role:

-Assist in daily operations

-Ensure that the restaurant and kitchen is properly maintained and clean

-Oversee food preparations, presentation and storage to ensure food health and safety compliceny.

-Regular checks with customers to gather feedbacks

-resolving of conflicts in a professional way

Job Requirements:

-Experience in F&B

-Able to resolve minor conflicts if need to

-Good command of English and team management skill

-Able to monitor inventories for restaurant are well stocked and make adjustment based on sales

-Team player with good attitude

Job Role:

-Assist in daily operations

-Ensure that the restaurant and kitchen is properly maintained and clean

-Oversee food preparations, presentation and storage to ensure food health and safety compliceny.

-Regular checks with customers to gather feedbacks

-resolving of conflicts in a professional way

Job Requirements:

-Experience in F&B

-Able to resolve minor conflicts if need to

-Good command of English and team management skill

-Able to monitor inventories for restaurant are well stocked and make adjustment based on sales

-Team player with good attitude

Job Role:

-Assist in daily operations

-Ensure that the restaurant and kitchen is properly maintained and clean

-Oversee food preparations, presentation and storage to ensure food health and safety compliceny.

-Regular checks with customers to gather feedbacks

-resolving of conflicts in a professional way

Job Requirements:

-Experience in F&B

-Able to resolve minor conflicts if need to

-Good command of English and team management skill

-Able to monitor inventories for restaurant are well stocked and make adjustment based on sales

-Team player with good attitude

Job Role:

-Assist in daily operations

-Ensure that the restaurant and kitchen is properly maintained and clean

-Oversee food preparations, presentation and storage to ensure food health and safety compliceny.

-Regular checks with customers to gather feedbacks

-resolving of conflicts in a professional way

Job Requirements:

-Experience in F&B

-Able to resolve minor conflicts if need to

-Good command of English and team management skill

-Able to monitor inventories for restaurant are well stocked and make adjustment based on sales

-Team player with good attitude

Responsibilities

• Responsible for all air/sea import/export operations
• Overall planning and organizing of the daily air and ocean export cargo
• Coordinate with customers, overseas agents, co-loaders and contractors
• Play the role of the inside sales to handle customer's enquiries and quotations
• Ensuring that the SG customer service and operational warehouse processes meet the set SOP and always aim to be in the best in class in the aviation industry
• Identifies training needs and opportunities to develop a highly skilled functional department
• Good management of the warehouse process and ensuring both operational teams (Ops/CS and warehouse) are aligned
• Set clear objectives, directly linked to the business strategy and guide the team to achieve company targets and performance standards
• Ensure that all processes meets the statutory requirements of the Aviation industry

Requirements

• At least 5 years of supervisory experience, added advantage if incumbent has previous exposure in the freight and logistics sector
• Diploma in logistics or freight related discipline
• Effective interpersonal skills, including effective communication
• At least 2 years exposure in the freight and logistics sector
• Good knowledge for Air Export business especially on documentation and customs clearance
• Possess high initiative with good interpersonal, verbal and written communication skills in English
• High attention to detail
• Added advantage if the incumbent has both air and sea freight forwarding experience

Job Description:

• To assist the Project Manager in managing a construction site in its day to day operations.
• Familiar with structural or architectural works or wet work (plastering, brickworks)
• Familiar with external works, etc.
• Develop a work schedule for workers
• Supervise all construction workers
• Solve disputes between workers
• To carry out inspection of workers' personal protection equipment and safety gear in order to adhere to the company's safety policies.
• Be the liaison between construction workers and supervisors
• Report on progress to managers, engineers etc.

Requirements:

• Proven experience as construction foreman In-depth knowledge of construction procedures.

Roles & Responsibilities

Job Description

• To assist the Project Manager or Project Engineer in the daily execution of work.
• To supervise the work of sub-contractors and in-house workers.
• To work closely with other site operations staff to meet the project schedule.
• Ensure installation is carried out as per construction drawings.
• To monitor the progress and quality of work being performed by workers.
• Ensure that works are executed within an acceptable standard of workmanship.
• Attend the daily tool-box meeting and convey clear instruction accordingly.
• Understand and ensure compliance in project requirement and scope of work.

Requirement

• At least 2 Year(s) of working experience in the related field is required for this position.
• Experiences in Structural Steel will be advantageous.
• Possessed of SCWSH (BCSS) is mandatory.
• Highly proactive attitude, self-motivated, team player, strong problem-solving and communication skills.
• Good written and spoken English.

Job Title: QC Supervisor

Location: Tuas

Working Days: Monday to Friday

Working Hours: 7.45 am to 4.45 pm

Basic Salary: Up to $3500

Benefits: Quarterly Bonus, Annual Leave

Responsibilities:

• Able to provide guidance and coach lab technicians.
• The incumbent inspects all incoming raw materials for compliance according to current standards.
• The incumbent conducts periodic checks and analyses on all WIPs.
• The incumbent retains finished product samples from production to conduct checks and analysis.
• Assist QA with failure analyses, and corrective and preventive action response to customer’s complaint.
• Assist in GMP audits, validation, qualification,and change control.
• Assisted in maintaining product quality and technical files. • Write technical papers or reports or prepare standards and specifications for processes, products, or tests.

Requirements:

• Diploma in Chemical Process Technology, Pharm, Biotechnology / Degree in Chemistry, Quality Assurance.
• Minimum of 1 supervisory experience in QC

WONG MENG KANG

SuperformConsulting Pte Ltd

R1988500/15C7536

Responsibilities

• The Sales Executive will manage his/her Sales Channel and reports directly to the CEO
• Develop effective sales strategy to grow existing accounts as well as identifying new channel opportunities to drive incremental sales
• To work closely with customers and build long term relationship
• To handle customers’ feedbacks professionally
• To work closely with the sales team in achieving the sales objective for the month, quarter and year.

Job Requirements

1) Have at least 3 years experience in Singapore

2) Manage various fruit stalls in Singapore and its employees

3) Must be knowledgeable about durians and fruits from various countries and states

4) Have knowledge about the pricing and quality of durians and fruits

5) Need to train staff assistant

6) Be able to identify sales trends

7) Able to work on split shift, night shift, weekday evenings, weekends and public holidays during peak seasons.

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

SPECIFIC DUTIES & RESPONSIBILITIES

The Maintenance Supervisor is responsible to assist the Chief Engineer / Assistant Chief Engineer in the operation and maintenance of the building to ensure a high standard of upkeep and maintenance to the satisfaction of the building owner and guests / tenants.

To assist the Chief Engineer / Assistant Chief Engineer to carry alteration and addition works, major replacement of equipments, tenancy works of the building, etc, as may be required from time to time to meet the needs that have arisen.

This role reports directly to the Chief Engineer/ Assistant Chief Engineer/ Duty Engineer

• Assist the Chief Engineer/Assistant Chief Engineer to executive preventive & corrective maintenance and restoration work as instructed.
• To supervise all repairs and maintenance work as requested by the superior. Ensure that work is carried out safely, efficiently and with minimum disruption to Hotel guests and tenant of Hotel.
• Liaise with other departments of the Hotel and shop tenants in providing engineering support.
• Lead and provide guidance and hand-on training to all maintenance staff.
• The ability to multi-task and prioritize work effectively is required.
• Monitor junior staff performance and personal attitude
• Ensure smooth supply of electricity, water and air-conditioning and lift in the building.
• Distribute daily work to the junior maintenance staff, and monitor and completion of work.
• Report all irregular incidents and faults to the immediate superior.
• Ensure completion of all work orders received during his shift duty.
• To maintain a proper personal grooming, smile and greeting to hotel guests and tenant.
• Assist superior in troubleshoot and rectification in all engineering faults and defects.
• Liaise and assist any contractor in any work done within the building.
• Respond appropriately to emergencies or urgent issues as they arise such as fire emergency, power blackout and bursting of water pipe etc.
• Co-ordinate and supervise all works carried out by the contractors and consultants within the building.
• Any other duties which may be assigned from time to time by the Management.

Job requirements

• Candidate must possess at least Nitec or Higher Nitec in Electrical, Mechanical or Building Services or equivalent.
• Preferably with minimum 3 years of Supervisor experience in Engineering related industries or 5 years as a Senior Technician in Engineering or related industries.
• Able to use Microsoft Word, Excel of computer for preparing reports
• Possess skills in maintaining, troubleshooting and repairing of building equipment
• Good communication skills (verbal and written), able to resolve any conflicts.
• Good coaching skill, ability to lead the junior maintenance staff.
• Willingness to learn and work as a team member
• Possess high level of integrity and respect for others
• Able to withstand huge pressure and stress towards work
• Outgoing personality
• Responsible to his work, hardworking, good initiative with cost saving in mind
• Self-confident, self esteem
• Good problem solving skills necessary
• Able to put in long hours when required and 24 hours standby for any technical problem occurring

*We regret to inform that only shortlisted candidates will be notified.

Job Responsibilities:

Operational Support:

• Coordinate and prioritize team activities to ensure smooth operations and timely issue resolution.

• Optimize resource utilization including manpower, equipment, and energy to enhance operational efficiency.

• Prepare comprehensive reports on Preventive Maintenance completion, including details on equipment lifecycle, recommended parts replacement.

• Document any parts that were replaced during PM or on Ad-Hoc Basis
• Update the equipment list monthly during the execution of Preventive Maintenance activities

• Ensure that end-end process of procurement of require Parts for maintenance is ordered.

Customer Relationship Management:

• Assist in maintaining strong relationships with customers, dealers, and distributors.

• Collaborate with the Account Manager in addressing key customer complaints and conducting satisfaction investigations to implement improvement plans.

• Conduct training sessions for technicians, customers, and dealers/distributors on the operation and maintenance of Commercial Kitchen Equipment.

Team Management:

• Assist in training technicians as necessary to meet workload demands and quality standards.

• Supervise and manage a team of service technicians and in-house subcontractors.

Contract Management:

• Support in managing contract commitment in terms of KPI (Critical Equipment Reliability; CM Completion Rate; PM Completion Rate, Emergency Response SLA; Hygiene Audit; Compliance to Fire Safety, WSH, GRA and Security Access Requirement; Service Quality Survey).

Health, Safety, and Compliance:

•Drive EH&S initiatives, promote EHS awareness, and monitor compliance within the team.

Performance Metrics:

•Collaborate with the Account Manager to track and improve KPIs such as productivity, field expenses, and Aftermarket Service Sales revenue/margins.

Job Requirements:

• Diploma in Mechanical/Electrical/Electronic Engineering or equivalent practical experience.
• Min 2 Years of experience in a similar supervisory role within Aftermarket Service Industry
• Strong organizational and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in Microsoft Business Central or similar tools.
• Demonstrated leadership qualities and ability to manage a diverse team effectively.
• Understanding of EH&S standards and practices.
• Experience conducting training sessions for technicians, customers, and dealers/distributors on Commercial Kitchen Equipment