Key Responsibilities:
1. Outlet Operations: Supervise the daily operations of assigned F&B outlets, ensuring efficient service, quality products, and adherence to brand standards.
2. Team Management: Lead, motivate, and develop a high-performing team of servers, bartenders, and hosts/hostesses.
3. Customer Service: Ensure exceptional customer satisfaction by responding promptly to feedback, resolving issues, and providing personalized service.
4. Inventory Management: Monitor and control inventory levels, minimizing waste and optimizing stock levels.
5. Quality Control: Conduct regular quality checks to ensure high standards of food quality, presentation, and service.
6. Training and Development: Provide training, coaching, and feedback to team members to enhance their skills and knowledge.
7. Sales and Revenue: Implement strategies to drive sales growth, increase revenue, and achieve budget targets.
8. Compliance and Safety: Ensure adherence to health and safety regulations, company policies, and brand standards.