Cloud Engineer
Responsibilities:

• Infrastructure Management
• Architect, design, and implement cloud-based solutions that align with both business objectives and technical requirements.
• Collaborate with development and operations teams to seamlessly integrate cloud solutions.
• Implement Infrastructure as Code (IaC) methodologies to automate and streamline the deployment and management of cloud resources.
• Continuously optimize cloud infrastructure for performance and cost-efficiency.
• Monitor and analyze cloud performance, making proactive adjustments as needed.
• Provide technical leadership and mentorship to engineering teams on cloud architecture and best practices.
• Stay abreast of emerging trends and technologies in cloud computing.
• Recommend appropriate cloud services based on project requirements.
• Ensure compliance with security standards, regulatory requirements, and best practices in cloud security.
• Conduct regular security audits and assessments.
• Manage vendor relationships with cloud service providers and technology vendors, stay updated with vendor offerings, and negotiate contracts.
• Act as a subject matter expert on cloud architecture, participate in technical discussions and provide guidance to stakeholders.
• Provide mentorship, training, and hands-on support to help teams develop necessary skills and expertise.
• Plan, implement, and maintain SMU's enterprise and research infrastructure (HPC), including private and public cloud computing, as well as all relevant research hardware to meet SMU's diverse research computing needs.
• Plan, formulate, and architect the growth of research infrastructure (HPC) to cater to the needs of SMU researchers, enhancing faculty productivity in research.
• Manage and administer of CMDB system to ensure the completeness and currency of asset information.
• Develop, maintain, and execute system operation procedures (e.g., IT Disaster Recovery) to improve service availability, reliability, and redundancy.

Consultancy and Support

• Collaborate with business units to gain a better understanding of their goals, technical requirements, and current infrastructure.
• Develop tailored cloud solutions that align with business requirements, focusing on scalability, reliability, security, and cost-effectiveness.
• Provide support to business units in their Cloud project initiatives.
• Troubleshoot issues, resolve technical challenges, and deliver ongoing support after post-implementation.
• Conduct induction programs to raise awareness of cloud computing and research platforms within the SMU community. Develop presentations, documentation, and user guides for individuals utilizing cloud computing services and High-Performance Computing Clusters (HPCC).

Projects

• Manage IT projects for existing system enhancement and new system implementation.
• Establish project plans, milestones, and deliverables.
• Monitor project progress and review project performance against key metrics.
• Maintain a risk tracker and mitigation plan.
• Provide status updates and reports on project progress.
• Provide leadership and motivation to the project team.
• Manage expectations and address concerns proactively.
• Ensure the project is kept within the project scope, budget, and timeline.
• Maintain comprehensive project documentation throughout the project life cycle.

Requirements:

• Bachelor’s degree or diploma in Computer Science, Computer Engineering, IT or equivalent from an established Institution
• Relevant Cloud platform certifications (e.g. AWS Certified Solution Architect, Azure Solutions Architect Expert) are a plus.
• Relevant Linux System Administration certifications (e.g. Red Hat Certified System Administrator) are a plus.
• At least 5 years of work experience with Cloud platforms such as AWS and Azure Cloud.
• Proficient in Cloud computing concepts, architectures, and service models (IaaS, PaaS, SaaS);
• Cloud platforms such as AWS, Azure, or Google Cloud Platform, including their services and features;
• Networking fundamentals, including TCP/IP, DNS, VPN, and routing in cloud environments;
• Cloud security principles, encryption, identity and access management (IAM), and compliance requirements;
• Cloud platform monitoring, logging, and alerting tools to ensure the performance and reliability of cloud resources;
• Infrastructure provisioning and management tools like Terraform and CloudFormation.
• Working knowledge of DevOps methodologies, continuous integration/continuous deployment (CI/CD), and automation tools;
• Containerization technologies such as Docker and container orchestration platforms like Kubernetes;
• Cloud-based storage solutions, databases, and data analytics platforms.
• Proficient in performing Linux server cluster administration;
• Scripting languages, including Python and Bash, with the ability to automate tasks and enhance workflow efficiency;
• ServiceNow CMDB administration.
• Working knowledge of ISO27001 information security standards, regulatory compliance, and best practices for Cloud governance.
• Strong technical, analytical, and troubleshooting skills, with confidence in delivering frontline support and expertise across diverse academic disciplines and areas.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.:R24124220 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Responsibilities

• Provide 24x7 operational support for all production practices including weekends and holidays for Bank Security Apps

• Ensure system availability 24x7. Perform system Recovery in the event of system incapacity or outages.

• Provide technical expertise to facilitate investigation of complex technical issues in a timely and efficient manner.

Skills/Requirement

• Possess strong understanding of technical and subject matter expertise that can be leveraged to identify and resolve issues in a timely fashion.

• Monitor System health check & work towards continuous improvement to prevent system issues by early problem detection. Automate the daily monitoring and manual operations to improve system resiliency and stability.

• Must have 4 years good working experiences as L2 Production or Application Support with strong skillsets of Linux and SQL

Responsibilities

• Conduct secure code reviews and vulnerability assessments.

• Collaborate with development teams to implement secure coding practices.

• Use tools like SAST/DAST/IAST for automated security testing.

• Develop and enforce application security policies and standards.

• Integrate security practices into DevOps workflows and CI/CD pipelines.

• Automate security testing using tools like GitHub Dependabot or Snyk.

• Monitor container and infrastructure security.

• Perform manual and automated penetration tests on networks, applications, and systems.

• Simulate cyberattacks to identify security weaknesses.

• Develop detailed reports on findings and remediation recommendations.

• Stay updated with emerging threats and exploit techniques.

• Provide oversight of application security control metrics

• Communicate security risks and recommendations to senior management and other stakeholders.

• Conduct detailed threat modeling exercises for applications, systems, and architectures.

Skills/Requirement

• 4+ years’ experience in the domain of application security in web and mobile and development experience preferably in Java/python/.net

• Strong understanding of OWASP Top 10, secure SDLC, and common vulnerabilities.

• Hands-on experience with tools like Veracode, Checkmarx, or SonarQube.

• Collaborate with DevOps teams to secure CI/CD pipelines.

• Manage the lifecycle of vulnerabilities from detection to resolution.

• Knowledge of CVSS scoring and prioritizing vulnerabilities.

• Familiarity with patch management processes.

• Proficiency in tools like Jenkins, Docker, and Kubernetes.

• Strong scripting knowledge for automating tasks.

• Proven experience in application security, with a strong understanding of web application vulnerabilities (OWASP Top 10, etc.).

• Strong understanding of threat modeling methodologies like STRIDE, DREAD, or PASTA.

Interested applicants may submit your detailed resume to [email protected] .

We regret to inform that only shortlisted candidates will be contacted.

AML Compliance Function

· Primary responsibility of the AML related frameworks of the Branch

· Authorisation to accord requisite and relevant approvals for customer on-boarding, ongoing due diligence and transaction level approvals as material risk personnel (MRP) by delegation

· Performance of Compliance reviews and testing on various AML/CFT activities

· Reviewing of Policy, Manual, Product And Process notes relevant to AML/CFT

· Follow-up with business and/or operations group on outstanding Audit/Compliance testing issues

· Involve the AML relevant systems UAT, enhancements and annual review

· Prepare EWRA exercise and methodology review

· Oversight on compliance related outsourced activities to Head Office, Compliance team as MRP

· Conduct periodic AML/CFT training within branch

Regulatory Compliance (Non AML)

· Conduct gap and impact analysis and assistance to implementation of new regulations and regulatory requirements

· Submission of the above review to head office and for internal update is to be done in a timely manner

· Handle follow up on the implementation of recommendations by various departments from Regulatory Inspection or reviews, Statutory audits, Independent Audit, Internal Audit

· Review of credit proposals from compliance perspective for all new and existing credit relationship of corporate banking Group

· Pre-trade clearance and submission of statement under the Personal Account Dealing framework of the Bank and carrying out periodic compliance review and testing. Review of Personal Account Dealing framework from time to time.

· Performance of compliance reviews and testing on various activities as per approved testing plan in BA, SFA and FAA

· Performance branch wise Compliance risk assessment

· Reviewing of Policy, Manual, Product and Process notes from regulatory compliance respective.

· Communication with the regulator under the delegation as MRP

· To undertake projects and assignments from time to time as directed by the HOD (e.g. CRAFT yearly audit, Independent audit, external audit, supervisory visits.)

· Organize and conduct periodic compliance trainings (e.g. fair dealing with customers, personal account dealing, SFA/FAA, individual accountability etc.)

Reporting

· Lead a team and prepare of reports (e.g.: monthly compliance report, Singapore Compliance and Audit Committee report/presentation and quarterly compliance certification) for onward submission to HO.

· Preparation and submission regular regulatory reports/survey under compliance team to the regulators

· Ad hoc projects given by department head

Back-up Role-Bank’s Data Protection Officer

· Contribution to the development and implementation of data protection policies and procedures in compliance with the applicable laws and regulations to keep them updated.

· To advise business groups and other support/control groups for compliance of the data protection policy and conduct required trainings

· Identification and mitigation of data protection risks in relation to technology, outsourcing, marketing programmes.

· Be the nominated data protection officer of the Bank, coordination with the governmental and regulatory authorities in relation to the activities under the data protection laws and regulations as well as handling and leading on the resolution of complaints from the public and staff in relation to the data protection.

· Provide the data protection trainings within branch

Requirements

· Good understanding of compliance practices, guidelines and regulations in the banking industry

· Good understanding of compliance practices in BA/ SFA/ FAA and local regulations

· Good interpersonal, written and verbal communications skills with attention to detail

· Ability to multi-task and manage work tasks with numerous stakeholders as well as deliver results within tight timelines

· AML/ CFT relevant certificates

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

Job Summary:

We are seeking a dynamic and experienced Center Manager/Assistant Manager to join our team. The ideal candidate will be responsible for overseeing all day-to-day operations, ensuring the successful delivery of educational programs, managing staff, and maintaining a positive environment for both students and parents.

The Center Manager/Assistant Manager will play a pivotal role in driving the growth and success of the center by fostering a love for technology and innovation in young minds.

Key Responsibilities:

Operations Management:

• Oversee the daily operations of the center, ensuring that it runs efficiently and effectively.
• Develop and implement operational policies and procedures to ensure smooth functioning of the center.
• Manage the center's facilities, ensuring they are well-maintained, safe, and conducive for all activities.
• Responsible for recruiting new students and managing the renewal process for current students.
• Manage class schedules, student enrollment, and track attendance.
• Build strong relationships with students and parents, ensuring excellent communication regarding program updates, student progress, and center activities.
• Address parent concerns and feedback promptly and professionally.

Staff Leadership and Development:

• Hire, train, and manage staff, ensuring that they are equipped with the necessary skills and resources.
• Provide leadership and support to staff, fostering a collaborative and positive work environment.
• Conduct performance evaluations, offer professional development opportunities, and address any performance issues.

Marketing and Growth:

• Develop and implement strategies to increase student enrollment and raise awareness of the center’s offerings.
• Collaborate with the marketing team to create promotional materials, online content, and social media campaigns.

Qualifications:

• Bachelor's degree or above, preferably in technology, education, or management fields.
• Minimum of 3-5 years of experience in a leadership or management role, preferably in an educational or enrichment setting. Experience in robotics, programming, or STEM-related fields is highly preferred.
• Candidates without relevant experience but with a Master's degree in a related field can be considered for the Assistant Manager role.
• Strong leadership and interpersonal skills with the ability to manage and motivate a diverse team.
• Exceptional communication skills, both written and verbal. Strong organizational and multitasking abilities.
• Passion for STEM education and working with children.
• Ability to work flexible hours, including evenings and weekends.
• Ability to work in a fast-paced, dynamic environment. Strong problem-solving and decision-making skills.
• Fluency in both English and Mandarin.

We are seeking an experienced and proactive Product Manager to lead the implementation and operations of key corporate functions, focusing on strategy, development, and execution.

Key Responsibilities:

• Drive product strategy, development, and roadmap execution for corporate functions.
• Collaborate with business and development teams to align requirements and features.
• Ensure continuous product enhancement and operational relevance.
• Manage stakeholder expectations, communication, and cross-functional coordination.
• Oversee daily product operations and conduct user training.
• Provide progress updates and management reports.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, Engineering, Business IT or equivalent
• Minimum 5 years of experience in product management, ideally in enterprise solutions
• Proven experience in project management with strong leadership and team management skills.
• Excellent communication and stakeholder engagement abilities.
• Proficiency in project management tools and methodologies.
• Familiarity with Agile methodologies and product development lifecycles.
• Expertise in requirements gathering and product backlog management.
• MS office : Jira and Miro

This role requires a strategic thinker who can handle hands-on tasks while aligning long-term goals with evolving corporate needs.

Salary range : $6,500.00 - $8,500.00

Location : Mapletree Business Park (Alexandra/Pasir Panjang), Nearest MRT station : Labrador

Interested applicants please send your resume to [email protected]

We regret that only short-listed candidates will be notified.

PERSOLKELLY Singapore Pte Ltd EA License No. 01C4394 I RCB No. 200007268E EA Reg. No. R1107631

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Our client, a prominent Global Conglomerate within the FMCG industry is looking for an experienced Assistant Manager/Manager in Procurement to lead strategic initiatives across their Indirect categories in the Region. This is a key leadership position, you will be responsible for managing end to end strategic procurement functionality in driving cost savings opportunity that helps create long term value with key suppliers in the region.

Additional Responsibilities:

Policy & Compliance

• Ensure adherence to Procurement policies and guidelines at the local level, aligning with regional and global directives.
• Collaborate closely with the Finance and Compliance departments to monitor Procure-to-Pay process compliance with corporate standards.
• Conduct training and communication sessions to educate stakeholders on the proper procurement process for brand teams and department requestors.

Strategic Sourcing & Negotiation

• Collaborate with stakeholders and budget owners to support sourcing projects across major categories such as retail store fit-outs, marketing events, PR services, visual merchandising, IT, logistics, and more.
• Lead significant sourcing projects from RFP/tender to delivery, including supplier sourcing, pre-qualification, evaluation, and award processes.
• Identify opportunities to enhance efficiency, synergy, and drive cost savings and added value for the business.
• Support and coordinate regional and global procurement initiatives and projects.

Sustainable Procurement

• Regularly optimize the supplier panel through performance reviews and stakeholder feedback.
• Manage daily business relationships with local suppliers, continuously evaluating and improving vendor performance.
• Conduct annual supplier evaluations and CSR audits.
• Integrate sustainability into all projects and provide support for group/region ESG initiatives.
• Management Reporting
• Oversee quarterly procurement reporting, including dashboards, spend analysis, and procurement project updates.
• Consistently update and communicate procurement initiatives to the local senior management team.

Qualifications

• 5-8 years of professional experience, with at least 4-5 years in procurement roles.
• Strong understanding of procurement processes, with experience in managing indirect categories and/or working in the luxury industry a plus.
• Excellent communication and project management skills, with the ability to effectively manage stakeholders across the Region.
• This includes strong presentation and negotiation abilities to drive initiatives and achieve results.
• Proactive, with the ability to handle multiple tasks simultaneously and meet deadlines.
• Positive attitude, eager to learn.
• Team player with a strong collaborative spirit.

Anyone interested in the above opportunity, do reach out to myself at [email protected] for a confidential discussion.

EA Licence No: 11C5502 | R23116117

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

Reporting to the Head of Leasing, you will be responsible for all retail leasing functions of various shopping malls.

Job Responsibilities:

• Support the Head of Leasing in planning and implementing leasing strategy and tenant mix
• Formulate and implement retail concepts and target prospective tenants with creative retail concepts
• Prospecting/leasing of spaces and conduct viewing of available spaces
• Monitor all current and future vacancies to ensure full occupancy of the mall
• Prepare annual rental budget and projection and monthly reporting
• Negotiate new and renewal of leases with tenants
• Account management of tenants and tenancy liaison, handling tenancy-related issues and maintain good landlord-tenant relationships
• Work with relevant departments to meet tenant’s needs and drive traffic into the malls

Job Requirements:

• Degree in Real Estate Management, Business Administration, Marketing or equivalent
• Minimally 5 years of retail and commercial leasing experience
• Proven track record in retail leasing with good network of tenants and contacts
• Good understanding of the retail industry and trend
• Excellent interpersonal and communication skills
• Possess positive disposition, resourceful and a team player
• Ability to multi-task, an eye for details and work within timeline
• Those who are registered as Salesperson with CEA will have an advantage

Responsibilities

• Responsible for the definition of requirements, including the creation and maintenance of Business Requirements, Detailed Specification documents and subsequent traceability to their corresponding Business Requirements
• Create and execute project work plans, incorporating people, process, and technology change across the Group
• Revision, as appropriate, to meet changing needs and requirements; identify resources required to deliver project and assign individual responsibilities; manage day-to-day operational aspects of a project and scope and produce financial forecasts/estimates
• Ability to determine red flags and judge the need for issue
• Able to meet timelines and turn around completed cases to meet service level agreements without compromising on quality

Skills/Requirement

• Work exposure in TM on different products, regions and well versed in AML regulations
• Self-driven, good interpersonal, communication and problem-solving skills
• Educated to bachelors degree level or equivalent qualification with at least 1+ years of relevant experience

Job Description:

Work with the product delivery committee in rolling out new products

• Represent New Business/Policy servicing team in product meetings with the team manager.
• Work with New Business/Policy servicing teams in coming up with business requirements for submission to product delivery committee to ensure that operational requirements are catered for.
• Work with technology team on UAT test plans and UAT output review and sign off.
• Prepare and conduct training on the new products for New Business/Policy servicing teams.
• Monitor post implementation progress to ensure smooth product roll out
• Document business/handling rules of products launched in the existing SOP/User guides.

Who we are looking for:

• Keen learner and able to work independently
• Customer-oriented, with good interpersonal and communication skills
• Meticulous, able to process requests with accuracy and meet service standards
• Problem solving skills
• Proficient in MS Office
• Possesses a digital mindset. Able to appreciate and apply digital tools to processes for efficiency.
• Able to perform under tight timelines and pressure.
• Courageous in speaking up in meetings/discussions.

Working Experience:

• Knowledge on Life, ILP and Term insurance plans.
• Experienced in UAT testing
• Knowledge across New Business/ Policy Services functions preferred.
• Experienced in product development process

Education:

• Degree holder

Language:

• English

Responsibilities:
• Lead, plan and manage assigned projects within the business group, in accordance with organizational and project goals, such as budget, timelines and quality, to ensure successful achievement of project objectives and deliverables
• Act as the single point of contact for entire scope of activities for company designated IT outsourcing account in the areas of infrastructure, application projects and security incidents/audits
• Adapt and implement company project methodologies, processes, documentation, tools and measurements in relation to project management
• Create project specifications, schedules as well as planning and securing of resource requirements
• Provide progress updates on assigned tasks for all projects in the weekly project meetings, as well as technical guidance on operating procedures and new projects
• Ensure that projects performed are in compliance with Company’s ISO quality standards and project management’s model
• Ensure all Service Requests and assigned projects’ tasks are completed as per agreed schedules
• Play an active supporting role in the development of project office within the customer’s environment to achieve defined functions and capabilities
• Any other ad-hoc duties as required or assigned

Requirements:
• Degree or Diploma in Computer Science or Information Technology or its equivalent
• At least 10 years of related experience in IT Infrastructure System Integration (SI) industry, specifically in the Project
• Management of medium to large projects
• PMP certification or its equivalent is an advantage
• At least 7 years of experience in Systems Administration with an in-depth technical knowledge on Infrastructure and Network Support
• At least 3 years of IT outsourcing experience with proven ability to work in large groups and managing multiple projects
• Possess experience in managing RFP, RFQ and RFI
• Proven experience in strategic planning, risk and change management
• Knowledge of project management software tools and techniques is a must
• Strong leadership skills to lead and motivate the project team in project implementation and with ability to manage multiple projects simultaneously
• Effective influencing, organizational and problem-solving skills
• Excellent interpersonal, negotiation, communication skills and ability to interact with all levels
• Strong presentation skills and ability to write professionally

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

EVO Outsourcing Solutions Pte. Ltd
• RCB No. 202233837K
• Reg. <Gan Hui Xian>

Your new company

Client is an electricity distribution company in Singapore seeking to hire a Training Operations personnel

Location:

Current: Woodleigh

Mar 2025 onwards: Bedok

Salary: up to $2,800 + completion bonus

Work hours: Monday – Friday 8am – 5.30pm

(Ad-hoc class support on Saturday and weekday evening – under overtime claims)

Your new role

• Assist customers on course enquiries and registrations

• Follow up on billing and payment

• Logistic preparation for class (attendance, exam administration & etc)

• Daily course support and exam administration

• Update attendance and assessment result

• Course Evaluation Download

• Ordering of stationery, certificate, safety card, water drums & etc

• Ad-hoc class support for Saturday and weekday evening lessons

• Any other tasks assigned

What you'll need to succeed

• Diploma in relevant Business discipline from any of the recognised Polytechnics in Singapore

• Possess at least 1 – 2 years of relevant experience

• Proficient in Microsoft Office Application (Word, Excel and PowerPoint)

• Excellent customer facing skills together with strong communication

• Good analytical and problem-solving skills

• Ability to work independently

• Knowledge of training operations work would be an advantage

What you'll get in return
This is an exciting opportunity to join an MNC. You will be part of a dynamic team and you will be remunerated at market competitive rates.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Francesca at Hays on +65 6027 2257 or email [email protected] for a confidential discussion. Referrals are welcome.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

EA Reg Number: R1660446

EA License Number: 07C3924

Company Registration No: 200609504D

General Description:

Bank of Singapore opens doors to new opportunities.
Start your career with Bank of Singapore as a Client Lifecycle Management (CLM) Business

Programme Manager

At Bank of Singapore, we are constantly on the lookout for exceptional individuals to join our team. We promote a culture of openness, teamwork, and fairness. Most importantly, we invest in our people through our programs that develop them on both professional and personal levels. Besides attractive remuneration packages, we offer non-financial benefits and opportunities to develop your potential within OCBC Group’s global network of subsidiaries and offices. If you have passion, drive, and the will to succeed, rise to the challenge today!

Platforms and Transformation (“P&T”) is the team responsible under BOS Global COO (“GCOO”) to build and manage strategic programme for Bank of Singapore. The team is responsible for strategic initiatives including the Client Lifecycle Management (CLM) Programme, Group Wealth Platform Programme. The team is also in charge of financial markets and client data as well as the Agile practice at BOS. x

Reporting to the Head of P&T Management Office, the CLM Business Programme Manager will oversee the end-to-end execution of Client Lifecycle Management programme. This programme will enhance the lifecycle of client engagement, ensuring compliance, enhancing the client experience, and driving operational efficiency. This role requires a strategic thinker with strong project management skills and a deep understanding of client lifecycle management processes.

Main Duties:

Role and Responsibilities

Programme Leadership:

• Implement the Target Operating Model of Client Lifecycle Management (CLM) and lead cross-functional teams to ensure the successful execution of CLM initiatives and system implementationEstablish and maintain key programme level artefacts to monitor delivery progress
• Coordinate the preparation of material for, and facilitate the CLM Programme Steering Committee
• Manage implementation planning – giving consideration to technical go live, data migration, business rollout and process transition

Project Management:

• Manage multiple initiatives and project phases simultaneously, ensuring they are delivered on time, within scope, and within budget
• Utilise project management methodologies to track progress, manage risks, and report on status

Stakeholder Engagement:

• Build and maintain strong relationships with internal and external stakeholders, including project sponsors, consultants, project managers and internal project teams
• Facilitate communication and collaboration between departments to achieve CLM objectives
• Collaborate with stakeholders to ensure impediments, risks, and dependencies are escalated and addressed in a timely manner

Performance Monitoring:

• Maintain key performance indicators (KPIs) to measure the effectiveness of CLM processes
• Analyse data and feedback to identify areas for improvement and implement changes accordingly

WORK EXPERIENCE, SKILLS, AND EDUCATION REQUIREMENTS

• Bachelor’s degree in business administration, Finance, or a related field. A master’s degree or relevant certification (e.g., PMP, Six Sigma) is a plus
• Minimum years of experience in programme or project management, preferably in Client Lifecycle Management or a related field
• At least 10 years of experience in a Programme Manager role
• Proven track record of managing complex projects and leading cross-functional teams.
• Excellent project management skills with proficiency in project management tools (e.g., MS Project, JIRA)
• Exceptional communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels
• Analytical mindset with strong problem-solving abilities
• Ability to work in a fast-paced environment and manage competing priorities

Responsibilities:

· Provides a broad range of routine paraprofessional, technical, and administrative support services to the General Counsel, including managing calendars, scheduling meetings, booking and coordinating travel and visas, processing expenses and handling correspondences.

· Prepare and manage budgets for the legal and secretariat department.

· Collaborate with internal stakeholders to gather necessary information for budgeting purposes.

· Maintain databases of key records, website postings of policies and procedures

· Organize and maintain confidential legal documents, records, and files.

· Conduct legal research and gather relevant information for the General Counsel.

· Maintain department calendars and monitor time-sensitive deadlines for legal matters.

· Coordinate reporting by the different teams within the department.

· Act as a liaison with internal teams and external stakeholders.

· Undertake general office management tasks, such as coordinating logistics for department meetings and events, such as the annual Group Functional Meet

· Support General Counsel in any ad hoc initiatives.

Requirements:

· Minimum Diploma in any field.

· Proven experience in providing comprehensive administrative support to legal professionals or in a corporate setting.

· Conscientious and meticulous with good organizational skills, with attention to detail.

· Proactive in support and identifying efficiencies.

· Strong written and verbal communication skills.

· Ability to work well under pressure and tight timelines.

· Excellent team player with commitment and drive to succeed in an enterprising corporate environment.

· Ability to handle confidential information with discretion.

· Proficient in MS Office applications, including Word, Excel, and PowerPoint.

Responsibilities

· Understand and assess the entire testing life cycle for Product implementation and the core life operating system including end-to-end quality checks.

· To perform user acceptance testing for product launches and product enhancements in accordance to business and operational requirements.

· To ensure proper closure of the entire testing process within the stipulated timeline and to report to the Supervisor of any issues

· To properly document and file testing artefacts and documents into retrievable repositories.

· To prepare test data, monitor testing progress and to log defects.

· Ensure proper closure of the entire testing process within stipulated timelines.

· Escalate gaps and defects or issues discovered during the course of executing the various test scenarios to the Supervisor and/or the Project’s UAT Test Managers and ensure correct reporting, analysis and resolution is obtained from IT.

· Work with Supervisor and/or the Project’s UAT Test Managers and IT in coordinating the execution of the agreed test conditions within the overall planned timeline.

Skills/Requirement

· Polytechnic diploma / University Degree.

· 1 year of working experience with BFSI domain will be an advantage.

· Preference for IT or Business related educational background.

· Strong problem solving and good analytical skills.

· Strong attention to details.

· Good time management and the ability to work to tight time schedules.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

Funeral Operations Manager (1 year contract yearly renewable)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Reporting to the Director, Development, the Project Manager will manage complex, grant-based projects involving multiple stakeholders in a multicultural environment.

Roles and Responsibilities

• Effectively manage complex, grant-based projects involving multiple stakeholders in a multicultural environment.
• Oversee project budgets to ensure optimal allocation and use of funds.
• Develop and maintain project timelines, ensuring milestones are met and delays are minimised.
• Manage stakeholders' expectations through regular communication and status updates.
• Conduct impact measurement to evaluate project outcomes and effectiveness.
• Identify and mitigate project risks to prevent potential setbacks.
• Work closely with senior professionals and academics from various sectors to achieve project objectives.
• As required, travel to project sites outside of Singapore to oversee project implementation and progress.
• Lead and manage education and healthcare-related social projects to improve lives in Asia.
• Perform ad hoc tasks or take on other responsibilities related to the operation and activities of the Foundation assigned by the senior management.

Preferred requirements and experience

• At least a Bachelor's degree from a good university, with a preference for a graduate degree.
• Experience (at least 3 years) in managing complex projects, preferably in commercial and non-profit environments.
• Proven track record in managing project budgets, project timelines, project risks and stakeholders' expectations.
• Excellent communication skills in both spoken and written English and Mandarin is required to deal with partners.
• Willingness and ability to travel to project sites internationally.
• Strong interpersonal and negotiation skills and a pleasant personality.
• Able to work independently and responsibly with minimum supervision.
• Passionate about serving underserved communities and making a positive impact.
• Demonstrates honesty, sincerity, and a positive, can-do attitude.
• Experience working in multicultural environments and managing diverse teams.
• Singapore citizen or PR only

The Foundation is unable to sponsor EP passes. Only shortlisted candidates will be notified.

Working Location:

• Clementi - West Side

Working Hours:

• 8.00 am to 5.30 pm Monday to Friday (Onsite)

Job Responsibilities

• Will be the single point of contact with the customer.
• He/she shall be responsible for managing and coordinating with all parties the performance and delivery of the services stated in the contract.
• The Service Delivery Manager shall be responsible for coordination of the respective progress/ad-hoc meetings with all parties involved. This includes preparation of meeting agenda, consolidating the performance and progress reports, preparation of minutes of meeting and follow-up action items after the meetings.
• The Service Delivery Manager shall be responsible for all aspects of service delivery, service quality, service assurance and monitoring.
• The Service Delivery Manager shall ensure that all Contractor’s team members are fully equipped for service delivery, and understand SUSS and IAL IT security requirements, including cyber security incident reporting.
• Have good customer engagement skills
• Have worked and handled projects with 1500 users with the scope of managing End User Support, Infrastructure Support, DB Support

Requirement:

• A minimum Diploma in Information Technology or its equivalent with atleast 5 years of experience in a Service Delivery Manager / Project Manager function for end user clients
• Previous education / MOE related project experience would be advantageous
• With a minimum of 3 years of supervisory experience
• Ability to report, pacify and diplomatically communicate with stakeholders of the project is a critical skill
• Has a sound knowledge of deliverance of IT services including planning, execution, and reporting

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10713

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID R2198644 Ellen Lee Wei Xin

Privacy Policy

Our Global Privacy Policy

JOB OVERVIEW

We are looking for an energetic and passionate individual to join Community Foundation of Singapore (CFS) as a Consultant, Charities & Grants Team. CFS is the only philanthropic foundation in Singapore that funds charity programmes across all causes. This provides opportunities to learn and create impact across diverse needs in Singapore. Grant making in CFS is evolving towards becoming a catalyst for systemic change with a greater emphasis on sustainability and impact. There will be ample development opportunities to learn new skills and bring about meaningful and game changing improvements for grant making in the non-profit sector. We are looking for talents who can support CFS to work with charities and donors to bring about large and game changing impact in the non-profit sector.

KEY RESPONSIBILITIES

• Support the Principal Consultants with charity engagements, programme curation, impact monitoring and evaluation
• Foster close partnerships with charities towards providing impactful funding opportunities to donors
• Conduct Charity assessments as part of the Know-Your-Grantee (KYG) process to ensure funded charities are robust and
• Manage funded programmes to ensure funds are utilised appropriately
• Monitor and evaluated funded programme impact reports
• Arrange charity engagement events and visits to charities for donors to learn about community needs and funding opportunities
• Generate content to support donor engagement work such as programme proposals for donors, and reports on current gaps, trends and insights in each cause

COMPETENCIES

• Basic degree in Accountancy or Social Sciences preferred. Additional certifications in impact measurement would be a plus
• Ideally at least 1-3 years of direct experience working in managing grants and/or programmes in non-profit sector or public service sector
• Core competencies in programme development, programme evaluation, and grant management; additional competencies in data analytics, financial statement analysis will be a plus
• Good interpersonal skills and strong proactive attitude.
• Supportive team player and enjoys collaborating with others on projects
• Meticulous eye for detail

This is a one-year contract, and the successful incumbent will be hired on a Contract for Service. We regret that only shortlisted candidates will be notified.

Key Responsibilities

• Data Management: Gather and record accurate alumni engagement data and generate timely reports for senior management and ad hoc requests. Verify and update alumni LinkedIn data and notable alumni lists.
• Recruit, train, and supervise student helpers for data updates in Blackbaud CRM.
• Data/IT Project Management: Collaborate with units, including the Advancement Office and Centre of IT Services (CITS), to enhance IT-relatedservices for alumni.
• Manage and coordinate technical aspects of the alumni portal, serving as the liaison for technical issues.
• Operations and Coordination: Guide the Senior Executive, Data Management inmaintaining CRM data accuracy.
• Handle CRM access requests and support the team lead on data-related audits. Ensure compliance with data privacy policies and update departmental SOPs.

Qualifications and Requirements

• Bachelor's degree in Information Systems/Technology, Data Analytics or other related fields.
• Advanced-level knowledge of Microsoft applications e.g. Excel, Word, PowerPoint.
• Knowledge and skills in data visualizations
• Familiarity with the Personal Data Protection Act (PDPA), data privacy and governance policies.
• Minimum 4-5 years’ experience in data and database management, or customer or membership-type platforms/app or IT related-projects
• Experience in managing others e.g. junior staff will be advantageous.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO Mobile.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy : https://www.persolkelly.com.sg/policies.

You acknowledge that you have read, understood, and agree with GO’s Terms of Use, https://go.persolkelly.com/Tac and the Privacy Policy.

If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

EA Reg. ID: R22109658 (Teng Yong Yao)

EA License No.: 01C4394

Survey Experience Quality Manager - Call Centre, Up $7K

Location: Near to Clark Quay MRT

Working Hours: 8.30AM - 6.00PM (Monday - Thursday), 8.30AM - 5.30PM (Friday)

Responsibilities

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Prior work experiences should encompass service deliverables and performance attainment indexes.
• Those without the academic requirement but possesses relevant experience will be considered.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Articulacy is imperative for day-to-day operations.
• Able to communicate effectively and manage different hierarchies in internal and external environment.
• Persevere in a high pace setting and possesses the ability to innovate and craft contingencies to cope with high volume influx to attain service deliverables.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.
• Only Singaporeans may apply.

https://sg.go.persolkelly.com/job/apply/10993

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Manager Responsibilities:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

Manager Requirements:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

The role focuses on SAP for Insurance application support, technical solution development, and documentation. The ideal candidate will analyze business requirements, develop system solutions, and ensure quality performance through comprehensive testing. The ideal candidate will also support users during User Acceptance Testing (UAT) and post-implementation, provide production support, and collaborate with stakeholders to address issues effectively.

Job Responsibilities:

• Provide production support and ensure timely resolution of application issues.
• Monitor and manage SLAs to ensure high availability and performance of applications.
• Engage in the technical development of solutions, including the creation of technical documentation, application documentation, and user guides.
• Analyze business requirements to deliver suitable system solutions.
• Conduct System Integration and User Acceptance Testing, and document the test results.
• Perform root cause analysis for incidents and implement corrective actions.
• Execute functional analysis and code programs in accordance with SAP coding standards.
• Provide user support during UAT and post-implementation.

• Degree in Computer Science or a related field.
• General Insurance knowledge is preferred.

• Minimum of 8 years' experience in ABAP application development and a willingness to expand technical skills.
• Experience with the SAP for Insurance suite (e.g., FS-PM, FS-CM, FS-RI, FS-ICM, FS-CD, FS-BP).
• Proficiency in OOABAP, ABAP programming, Data Dictionary Objects, and RICEFW development, as well as Smart Forms, Scripts, BAPI, and BADI implementation.
• Experience with PI/PO, background services, portal integration, SAP Web services, and SQL databases.
• Understanding of IFBC configuration and PBT/BDT framework, TMF model, and FPP framework.
• Functional and technical knowledge of SAP for Insurance modules integration.
• Strong analytical and problem-solving skills with the ability to work independently.
• Excellent communication and interpersonal skills, proficiency in English, and a strong team player attitude.
• Experience in working with on-site, off-shore team members including a mix of internal and external resources
• Ability to efficiently plan and organize own workload and team's workloads