Performing Artiste Manager Duties

· Negotiating contracts for local and foreign performing artists.

· Scheduling performance events, promotional appearances, programs, etc.

· Advocating for an artist's mental and physical health as needed.

· Handling interpersonal conflicts between artists, such as band members.

· Enforcing the terms of a contract.

· To arrange the training such as new songs and dances.

Job Summary:
The Operation Manager is responsible for the smooth functioning of all food and beverage operations. The role involves managing daily operations, supervising staff, ensuring excellent customer service, and maintaining high standards of food quality, health, and safety. The Operation Manager will also play a key role in optimizing processes, controlling costs, and driving the business towards profitability and growth.

Key Responsibilities:Operational Management:Oversee daily F&B operations, ensuring they run smoothly and efficiently.
Coordinate between different departments (kitchen, service, inventory, etc.) to ensure seamless workflow.
Implement and monitor standard operating procedures (SOPs) to maintain high-quality standards in service and food production.
Ensure compliance with health, safety, sanitation, and alcohol regulations.
Staff Management:Recruit, train, and supervise F&B staff to ensure a high level of productivity and customer service.
Develop staff schedules and ensure proper shift coverage.
Conduct performance evaluations and provide feedback and coaching to employees.
Foster a positive and collaborative working environment.
Customer Experience:Monitor customer satisfaction and address any concerns or complaints promptly and professionally.
Ensure a high level of customer service is delivered by all staff.
Work with the marketing team to promote customer engagement initiatives and loyalty programs.
Vendor & Supplier Relations:

• Build and maintain strong relationships with vendors and suppliers to ensure timely and cost-effective deliveries.
• Negotiate contracts with suppliers for food, beverages, and equipment.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Proven experience as an Operation Manager or similar role in the F&B industry.
• Strong knowledge of food safety regulations and F&B management best practices.
• Excellent leadership, communication, and organizational skills.
• Ability to multitask and manage multiple priorities in a fast-paced environment.
• Proficiency in restaurant management software and Microsoft Office Suite.

Nice to meet you! We are Ascenda.

Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviors, and create sustained engagement.

We are behind the world-class rewards propositions of major banks and fintechs around the globe, including brands like American Express, Capital One, Brex, Robinhood, Ramp, HSBC, Virgin Money (Australia), SMBC (Japan), ICBC (China), Bradesco (Brazil), ANZ (Australia), HDFC (India) and many others.

What we offer? A role like no other!

We’re looking for a Customer Service driven individual who is keen to work and learn in a fast-paced environment. This is a part time position for a duration of 2-months.

Working Period: November - December 2024

Working timezone: Australian Eastern Standard Time

In this role you will be expected to:

• Answer customer queries by phone and email with focus on first contact resolution
• Provide accurate and complete information to customers by following the right processes
• Manage and resolve customer complaints
• Willing to go the extra mile to help customers

What We Are Looking For:

• Minimum Diploma holder
• Minimum 2 years’ experience working in a call center, handling inbound calls and emails.
• Previous experience with the airline, hotel or loyalty / rewards industry would be a great advantage
• Prior experience and willingness to work following Australian Eastern Standard Time.
• Enthusiastic, resilient, adaptable and keen to work in a fast-paced environment
• Self-motivated and be able to work unsupervised.
• Fun outlook, positive attitude and can-do mindset
• Strong communication and interpersonal skills
• Excellent English communication is required.
• Strong cross-cultural awareness
• Prior exposure to a web-driven environment

What we offer:

• Competitive salary
• Flexible & comfortable working environment
• Diverse and friendly working culture.

About Ascenda

Ascenda is a global provider of innovative loyalty solutions. The company operates premium rewards propositions for major financial services and travel brands worldwide. As a trusted partner empowering over 70 of the world’s leading rewards programs, Ascenda develops end-to-end loyalty solutions to address the most meaningful challenges facing global brands today.

With a commitment to make loyalty simple, Ascenda’s solutions are easy to manage, fast to deploy and designed to deliver exceptional customer value. From end-to-end loyalty management to modular solutions such as the TransferConnect currency network, redemption

Ascenda is an equal-opportunity employer, committed to a diverse and inclusive workplace. We thank you for understanding that only shortlisted candidates will be contacted for interviews.

Join us on our mission to make loyalty simple and rewarding for everyone, everywhere.

We are looking for a Finance Admin for our medical centre!

Key Responsibilities:

Giro Deduction and Administration Responsibilities:

• Keep good record of all GIRO documents and filing
• Collaborate with internal departments for vendor registration form submission and other forms as required by clients
• Proactively follow-up with corporate clients and relevant departments to ensure GIRO application is successful
• Generate and maintain deduction schedules using the latest data and approved lists.
• Enter GIRO deductions into the bank portal for each corporate client.
• Prepare and provide deduction details in a format suitable for robotic process automation (RPA) for monthly application in the system.
• Send deduction breakdowns to corporate clients.
• Ensure all GIRO deductions are correctly applied in the system.
• Monitor and resolve discrepancies in GIRO deductions, addressing over-deductions or under-deductions due to corporate cap limits.

Refund Administration Responsibilities:

• Verify refund lists against system records to ensure accuracy and check for outstanding balances before processing refunds.
• Apply refund transactions in the system.
• Correct discrepancies in credit notes by issuing debit notes and creating accurate credit notes.

Admin fee payment responsibilities:

• Populate admin fees based on approved listing provided by operation team
• Collaborate with relevant departments to ensure data is accurate and up-to-date
• Process admin fee payments in a timely and accurate manner
• Verify payment details and ensure all transactions are correctly recorded in financial systems
• Resolve any discrepancies or issues related to admin fee payments promptly
• Preparation and sending of payment advice with accurate breakdowns to clinics for admin fee payments made

Other responsibilities

• Accounts Receivable receipts application into financial systems based on payment advices provided by corporate clients
• Assist in other finance operations as required and any other ad-hoc duties as assigned

Requirements:

• Organized and meticulous to maintain accuracy in documentation
• Ability to work independently and high adaptable to changes in a fast-paced environment
• Proficiency in Microsoft Excel and Microsoft Outlook

About the Company

Our Client is a leader in geospatial technologies, serving customers across industries from commercial to government sectors.

Responsibilities

We’re looking for a motivated Project Manager to lead project teams to implement and deliver high-impact applications and solutions to clients.

• Participate in the full software development lifecycle;
• Engage clients to understand business requirements and constraints;
• Plan and manage enterprise software implementation projects;
• Track and report on project progress and relevant metrics;
• Manage changes and identify solutions to risks or obstacles;
• Ensure timely and successful deployment and implementation of systems;
• Mentor and motivate team members, to ensure a positive work outcome;
• Develop client relationship with stakeholders for client success.

Requirements

• Degree or Diploma in Engineering or Information Technology;
• Certifications in project management would be an advantage;
• At least 3 to 6 years of project management experience with track record in successful implementation of enterprise software;
• Technical proficiency in full-stack technologies such as JavaScript, .NET, SQL, would be an advantage;
• Prior experience in geospatial technologies would be an advantage;
• Ability to work well under pressure and deadlines;
• Strong project and resource management skills;
• Excellent communication skills, including presentation and stakeholder management skills;
• Good leadership and mentorship skills.

Employment Details

• Exciting opportunity, with excellent remuneration & benefits.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

About the Company

Our Client is a well-established distributor of processed meats and spices with an international presence. Serving a wide range of industries, our Client has established itself as a global leader of the industry.

Responsibilities

We’re looking for a looking for a hands-on Sales Manager to lead and mange sales drives across the APAC region.

• Establish and generate new sales using existing and potential customer network;
• Develop an annual strategy and monthly monitoring schedule for sales;
• Report on the status of accounts and transactions;
• Monitor sales metrics;
• Have product knowledge and create a unique selling proposition;
• Organise product trials, meetings, demonstrations and promotions for potential clients and sales opportunities;
• Plan regional sales budget and develop a sales plan for key accounts and customers in the region;
• Report on sales schedule, weekly sales reports and updates;
• Handle customer feedback and prototyping approval;
• Suggest actions to improve sales performance and identify opportunities for growth;
• Feedback on current projects and development for key accounts;
• Monitor competitors’ pricing strategy, activities and products.

Requirements

• At least 3 years of relevant sales or account management experience;
• Experience in working with regional sales accounts, including distributors and end-users;
• In-depth understanding of regional markets relating to Quick Service Restaurant and Meat Processing industries;
• In-depth knowledge of competition and ability to apply competing successful strategies;
• Proactive, excellent team player and customer focused;
• Excellent time management and ability to work well in a team;  Able to deliver client-focused solutions based on customer needs;
• Detail-oriented with the ability to multi-task;
• Excellent listening, negotiation and presentation skills.

Employment Details

• Attractive benefits;
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Sales Assistant Manager Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service

• Maintain outstanding store condition and visual merchandising standards

• Maintain a fully stocked store

• Ascertain customers’ needs and wants

• Recommend and display items that match customer needs

• Welcome and greet customers

• Manage point-of-sale processes

• Actively involve in the receiving of new shipments

• Keep up to date with product information

• Accurately describe product features and benefits

• Follow all companies policies and procedures

Requirements:

• Proven working experience in retail sales

• Basic understanding of sales principles and customer service practices

• Proficiency in English

• Track record of over-achieving sales quota

• Solid communication and interpersonal skills

• Customer service focus

• Friendly, helpful, confident and engaging personality

• Basic administration skills

• Managed outlet performance, manpower allocation, customer service, and stock management.

• Overseen daily operations, and P&L, and achieved monthly sales targets.

• Maintained operational standards, controlled labour costs, and developed staff.

• Scheduled and coached staff to optimize customer service and daily tasks.

• Managed inventory to ensure product availability.

• Prepared daily sales reports, handle banking.

Responsibilities:

• Engage new partners and potential prospects, create new opportunities for outreach and sales.
• Establish and nurture close working relationships with existing business partners.
• Be involved in the production of marketing materials. Coordinate with 3rd party service providers to fulfil event requirements.
• Support proactively Sales Department’s growth goals and marketing strategies, ensure lead optimisation and customer acquisitions.
• Conduct research on market trends, pricing strategies, competitor marketing strategies, and other relevant information.
• Compile data and statistical information of trends, sales data, pricing strategies, market trends, forecasts, new product information and other information to improve marketing and sales performance.

Requirements:

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities

Job Responsibilites

· Manage the overall delivery of the project on or ahead of time with all client expectations met.

· Assign resources to deliver the works within budget, time, quality and regulatory standards, monitor and guide workflow, setting daily, weekly and long-term project goals.

· Manage the specialist functions of design, engineering, procurement and construction, manage the interaction of various disciplines and multiple work streams.

· Review progress against plans, contractual arrangements and delivery milestones to ensure they are on schedule and within quality and cost estimates and take effective remedial action as required.

· Financial Management: Ensure strong contract, commercial and financial risk management, accurate forecasting of both costs and revenue, take corrective action in line with authority and reporting frameworks and maximise the profit margin for the project.

· Demonstrate leadership in risk management, compliance and auditing and ensure legislative, pre-contract and commercial obligations are met, including compliance with the relevant Building Code.

· Stakeholder management: Ensure that stakeholders are actively engaged and that beneficial relationships between the project and the client, subcontractors, community and other external parties are developed and maintained.

· People management: Monitor staff and labour resourcing to ensure the project has the capability to achieve targets, supervise workforce, including subcontractors and foster a high performance team with a positive employee relations environment.

· Contribute to new business, continuous improvement and broader business activities

· Coordinate with headquarter and site team to obtain enough resources for the projects

· Organize a proper project management team & plan to carry out the construction works

· Perform all duties in accordance with company’s polices, processes, systems, reporting and procedures.

Job Requirement:

· Holds a Recognized Degree in Civil Engineering or equivalent degree.

· Minimum fifteen (15) years of experience in construction industry.

· At least twelve (12) years of experience in managing big scale Bridge and Marine related projects will be prefered.

· Possess effective time-management skills to meet deadlines and planned deliverables.

About the Company

Our client is a global logistics company that values diversity, collaboration, and the opportunity for employees to make a meaningful impact.

Responsibilities

We’re looking for a driven Senior Regional Business Development Manager to develop and grow new business and execute business strategies in the Asia Pacific region.

• Execute strategies for product development and growth across regional solutioning teams;
• Work closely with various verticals and regional teams, to develop and shape product offerings, driving business growth and enhancing customer satisfaction;
• Collaborate with internal cross-functional teams to align on strategies to achieve commercial objectives;
• Assist with organisational structures to achieve operational efficiency for products and solutions;
• Act as key point of contact for regional clients, assisting with scoping and qualifying opportunities, pricing and tender submissions;
• Define plans for solution implementation;
• Manage tender process by engaging internal and external stakeholders;
• Review quotations and contracts, ensuring sufficient risk management is in place;
• Conduct client presentations and participate in negotiations;
• Observe industry trends, innovations and technologies, in order to suggest best practices for continuous improvement.

Requirements

• Degree or tertiary education in a relevant discipline;
• At least 8–10 years of experience in the supply chain or logistics industry, with exposure to warehouse operations;
• Ability to multi-task and work under pressure;
• Strong analytical and problem-solving skills, with the ability to work independently
• Excellent communication skills, particularly in sales presentations and negotiations;
• Excellent stakeholder management, both internally and externally;
• Good organisational skills and ability to work well across functional and regional teams;
• Proactive, resourceful and enterprising attitude..

Employment Details

• Global career development opportunities;
• Excellent compensation and benefits.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Interested candidates, please email your resume to [email protected] or click apply here.

Job Scope

Be responsible for the design and development of one or more devices that are part of an integrated e- payment Fare Collection System. The successful candidate will also be involved in the software development lifecycle from definition of requirements to design and development, and testing.

Requirements gathering.

• Design and develop software applications for embedded devices.
• Implement and optimize communication protocols (e.g.TCP/IP, HTTPS, FTPS/SFTP, MQTT-S) to establish secure and reliable connections between embedded devices and on-premises/cloud platforms.
• Conduct thorough testing, debugging and troubleshooting of embedded devices to identify and resolve issues related to functionality, connectivity, performance and reliability.
• Preparation and submission of deliverables throughout the Software Development Lifecycles (SDLC) such as Business Rules, Software Requirement Specifications, Software Architecture Document, Design Specification, Interface Specifications, Source Codes, Testing Specification, Operation and Maintenance Manual, Training Manual and others documents as required in the SDLC processes.
• Assist day-to-day application support issues.
• Liaise with users on the requirementtesting and production issues

Requirement

• Degree in Electrical / Electronics / Computer Engineering / Computer Science or a relevant discipline.
• Developed software in at least one full Software Development Lifecycle.
• Experience in writing Requirements Specification, Use Cases, Design Documentation, and designing software using object- oriented software design and UML modelling
• Good knowledge and experience in C++ on Embedded platforms (e.g. QNX, Vxworks, Embedded Linux).
• Experience in multi-threading, socket programming and serial/USB communication.
• At least 5 years’ experience in object-oriented software development
• Prior experience in following areas Scrum AGILE methodology process is a plus
• Scrum AGILE methodology process
• Develop and integrate embedded devices with cloud platforms
• Strong analytical and problem-solving skills
• Good written and verbal communication skills
• Self-motivated, independent and a good team player

• Minimum bachelors degree
• Minimum 3+ working experience
• Implement and evaluate processes.
• Contribute to budgets and organisational plans.
• Identify quality control issues and suggest solutions.
• Implement strategies for various departments.
• Assist in maintaining the company's legal compliance.
• Hire and train staff.
• controlling the production process and business operations in the most efficient manner possible.
• overseeing daily operations, optimizing processes,
• managing resources, ensuring quality control,
• developing strategies, and leading teams to achieve organizational goals.

JOB DESCRIPTION
Ensuring.

Optimizing profits by controlling costs. company policies are followed

Hiring, training and developing new employees.

Resolving customer issues to their overall satisfaction.

Maintaining an overall management style that follows company best practices.

Providing leadership and direction to all employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer service.

Motivating employees and ensuring a focus on the mission.

Completing tasks assigned by the general manager accurately and efficiently.

Supporting Maintaining merchandise and a visual plan.

Maintaining stores to standards, including stocking and cleaning.

management as needed.


JOB REQUIREMENTS
2+ years retail experience in a leadership capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales associates

• Plan, develop and execute marketing strategies.
• Develop and execute a comprehensive digital marketing strategy to enhance our online presence and drive brand awareness.
• Business development
• New Clientele acquisition
• Customer retention
• Social Media marketing
• Influencers marketing
• Brand management
• Manage and maintain our online store like Lazada, Shopee, Instagram etc.
• Develop engaging content for our website and social media platforms to attract and retain our target audience, SEO, SEM.
• Plan, curate, coordinate, and execute the content across all social media platforms.
• Conceptualise and execute marketing campaign till completion to achieve campaign objectives.
• Plan, organise and manage advertising and promotional activities.
• Corporate partnership

JOB REQUIREMENTS:

• minimum of 1 - 3 years of marketing experience.
• Independent and someone with good initiative and able to work with mininum supervision.
• Creative and experience in social media platforms and data analytics tools (Google Analytics).
• Preference with experience in Beauty / Retail industry.
• Proficient in implementing and optimizing Facebook and Google Ads campaigns.
• Proficient in social media marketing and content strategies
• Ability to take initiative and work independently.
• Proficient in implementing and optimizing Facebook and Google Ads campaigns.
• Possess excellent written communications and organisational skills.
• Experience in setting up and optimizing marketing campaigns on social media.
• Ability to create relevant content that generates sales opportunities.
• Experience in crafting marketing collaterals and communicates through various media platforms is preferred.
• Able to handle a project from conceptualisation till completion.
• Highly self-motivated, creative, and adaptable to a fast-paced environment.
• Diploma/Degree in Marketing, Business, Communications or equivalent

1. The Senior Construction Manager shall play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation
2. He/She will be required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
3. Responsible for cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for exercising timely instructions to deal with the results of delays, or emergencies at construction project sites
5. Reviewing manpower planning and monitoring of works schedules to ensure orderly delegation of jobs and smooth operation.
6. Ensure to exercise effectively safe and economical methodology and enforces project standards
7. To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects
8. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issues

A finance manager is hired to support an organisation’s executive management team through financial expertise and strategic decision making. Some of the critical responsibilities of a financial manager include: It is necessary to keep enough cash and liquidity to meet the requirements of a business. A firm can raise funds through equity and debt.

JOB REQUIREMENTS

· Perform a variety of advanced financial analyses to determine present and forecasted financial health of the company

· Use financial modeling to simulate financial scenarios

· Present potential scenarios and outcomes to management team

· Manage the preparation and publication of departmental and organization financial documents

· Collaborate with management on development and execution of funding strategies

· Examine financial and legal documents to verify accuracy and adherence to financial regulations and acceptable financial principles

· Develop or recommend solutions for problems or situations

A procurement manager is in charge of making purchases in an organisation. They perform very essential functions, like conducting research, placing orders and procuring items like raw materials and other important items. Knowing more about the job of a procurement manager and learning about their duties and salary can help you decide if this is a suitable career choice for you. In this article, we answer, "What is a procurement manager?", define their role, explain the challenges they face and find out the qualifications and skills required to become one.

JOB REQUIREMENTS:

· develop and implement cost-effective procurement strategies

· build and maintain relationships with the right vendors

· negotiate prices with vendors to secure the best price for their company

· compare different proposals and select the one which suits the company's needs

· maintain communication with vendors to ensure timely delivery

· check adherence to all health, safety and environmental regulations

· prepare detailed reports about transactions and purchases periodically

· oversee invoicing, payment and coordinate with the finance department on the same

· supervise technological systems that track the shipment, inventory and supply of materials

· lead and advise a team of procurement staff

Job Responsibilities

• Account Planning & Management
• Service existing accounts and prospect for new customers via cold calls, face-to-face meetings, conferences, marketing and business networking events
• Understand & identify customers’ needs through in-depth account planning and profiling on customers’ requirements
• Work closely with business channel partners, distributors and technical team to deliver technical solutions
• Ensure orders are properly delivered, received and invoiced
• Timely follow-up on customers’ requests and sales deliveries
• Provide regular updates on sales opportunities, pipeline, activities and feedback to the Management
• Achieve and exceed sales revenue and GP target
• Ensure all outstanding payments from clients are collected on time

Job Requirements

• Degree or Diploma with at least 1 year of corporate sales experience in ICT solutions or its related fields
• Sales-driven and self-motivated
• Outgoing & pleasant personality
• Ability to work independently, set priorities, multi-task and meet project timelines

Roles & Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Key Responsibilities:

1. Sales Management: Drive the sales of the store to meet and exceed targets. This involves strategizing sales plans, promoting products, and identifying ways to attract more customers.
2. Staff Supervision and Training: Recruit, train, and manage store staff. Ensure the team is knowledgeable about products, sales techniques, and store policies. Schedule shifts and manage day-to-day staffing needs.
3. Inventory Management: Oversee inventory levels, order stock, and manage supply chain processes. This includes conducting regular inventory checks, coordinating with suppliers, and handling stock deliveries.
4. Customer Service: Ensure high standards of customer service are maintained. Address customer complaints and queries effectively, aiming to resolve issues promptly to maintain customer satisfaction and loyalty.
5. Financial Management: Handle the financial aspects of the store, including budgeting, forecasting, and managing expenses. Oversee cash flow, daily sales reporting, and deposit procedures.
6. Store Presentation and Maintenance: Ensure the store is clean, well-organized, and visually appealing at all times. This includes managing the layout of merchandise, ensuring displays are attractive, and overseeing the maintenance of the store environment.
7. Marketing and Promotions: Collaborate with the marketing team to implement promotional campaigns and events. Ensure the store's marketing aligns with brand guidelines and effectively attracts customers.
8. Safety and Security: Ensure compliance with health and safety regulations to provide a safe shopping environment for customers and a safe working environment for employees. Manage store security to prevent theft and loss.
9. Reporting and Analysis: Prepare reports on sales performance, inventory, and other key metrics. Analyze these reports to identify trends, opportunities for improvement, and areas of concern.

Skills and Qualifications:

1. Experience: Previous experience in retail management or a similar role is often required, demonstrating a track record of managing a team and achieving sales targets.
2. Education: A degree in business management, retail management, or a related field is preferred.
3. Skills: Strong leadership and interpersonal skills, excellent communication skills, analytical and problem-solving abilities, customer service orientation, and proficiency in retail management software.
4. Personal Attributes: Adaptability, decision-making process, attention to detail, and the ability to work under pressure are crucial.

Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.

Requirements:

• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.

Business Development Assistant Manager Job brief

We are looking for an ambitious and energetic Assistant Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy. The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Assistant Manager Responsibilities

· Develop a growth strategy focused both on financial gain and customer satisfaction

· Conduct research to identify new markets and customer needs

· Arrange business meetings with prospective clients

· Promote the company’s products/services addressing or predicting clients’ objectives

· Prepare sales contracts ensuring adherence to law-established rules and guidelines

· Keep records of sales, revenue, invoices etc.

· Provide trustworthy feedback and after-sales support

• Supervises all sales activities of Sales Managers, Assistant Sales Managers, and Sales Executives to ensure they achieve the goals of the Hotel marketing plan.
• Secures new and repeat business for the hotel by monitoring interactions with airlines, travel agencies, commercial enterprises, private clubs, and professional associations in local, domestic, and international markets. Maintains contact with planners, corporate accounts, incentive buyers, airlines, and wholesalers through personal sales calls, telephone contacts, and written communications.
• Evaluate current and potential markets/trends, coordinating all activities to maintain and increase revenue through added business volume and higher rates.
• Generates and promotes leads for other departments within the Hotel.
• Reports to both the Director of Sales and Assistant Director of Sales on new potential market areas that need coverage.
• Conducting probation and formal performance appraisals in line with company guidelines.
• Maintaining up-to-date staff records and approving leave requests, etc.
• Coaching, counseling, and disciplining staff, providing constructive feedback to enhance performance.
• Regularly communicating with staff and maintaining good working relationships.
• Performs any other duties assigned by Management.

A Social Media Marketing role

involves managing a company's online presence across various social media platforms to build brand awareness, engage with audiences, and drive business objectives. Here are the common responsibilities and key aspects of this role:

Responsibilities:

1. Strategy Development:
   • Create and implement a social media strategy that aligns with the company's business goals and target audience.
   • Develop content plans and campaigns to increase brand awareness and engagement.
2. Content Creation and Management:
   • Develop and curate engaging content tailored to each platform (e.g., text, images, videos).
   • Schedule and manage content publishing using tools like Hootsuite, Buffer, or Sprout Social.
3. Community Engagement:
   • Monitor social media channels for mentions, comments, and messages, and respond in a timely and appropriate manner.
   • Engage with followers, address concerns, and foster a positive community around the brand.
4. Analytics and Reporting:
   • Track, analyze, and report on social media performance metrics (e.g., reach, engagement, conversions).
   • Use insights to optimize social media strategies and content.
5. Campaign Management:
   • Plan and execute social media advertising campaigns, including budgeting, targeting, and performance analysis.
   • A/B test different ad creatives and strategies to improve results.
6. Trend Monitoring:
   • Stay updated on social media trends, tools, and best practices.
   • Monitor competitors and industry trends to identify opportunities and threats.
7. Collaboration:
   • Work closely with other departments (e.g., marketing, sales, customer service) to align social media activities with broader company objectives.
   • Collaborate with influencers or brand ambassadors for promotions and partnerships.
8. Crisis Management:
   • Develop and execute a plan for managing potential social media crises or negative publicity.
   • Address any issues quickly and professionally to protect the brand’s reputation.
9. Brand Consistency:
   • Ensure that all social media content is consistent with the brand’s voice, style, and messaging.
   • Maintain brand guidelines and ensure adherence across all platforms.
10. Budget Management:
    • Oversee social media budgets, including advertising spend and tool subscriptions.
    • Track ROI and adjust budgets based on campaign performance and business goals.

Skills and Qualifications:

• Communication Skills: Excellent written and verbal communication abilities to create engaging content and interact with followers.
• Analytical Skills: Ability to analyze data and metrics to inform strategy and measure success.
• Creativity: Strong creative skills to develop compelling content and campaigns.
• Technical Proficiency: Familiarity with social media management tools and analytics platforms.
• Time Management: Ability to manage multiple tasks and deadlines efficiently.
• Adaptability: Willingness to adapt to changing trends and platform algorithms.

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