Job Description:

As an Account Manager, you will be the key bridge between the client and the company. You will need to understand client needs and coordinate internal resources to ensure projects are completed on time, on budget and meet client expectations.

Key Responsibilities:

1） Build and maintain good relationships with clients, understand and anticipate their needs.

2）Responsible for overall project management, including project planning, execution, monitoring and close-out.

3） Coordinate with creative, design, media and digital marketing teams to ensure projects run smoothly.

4）Provide client consulting and strategic advice to help clients enhance brand awareness and market influence.

5）Regularly report project progress and results to clients and handle client feedback and queries.

6）Track market trends and competitive dynamics to provide clients with forward-looking market insights.

• Oversee financial planning, credit line management, cash flow management, and compliance.
• Review financial statements and analyse financial data.
• Oversee bookkeeping accounts by outsourced accountants and assist in annual audit.
• Perform Monthly / Quarterly / Yearly Reporting to HQ in Japan for Consolidated accounting.
• Manage the preparation of the company's budget.
• Report to management on variances from the established budget, and the reasons for those variances.
• Assist management in the formulation of its overall strategic direction.
• Create additional analyses and reports as requested by management.
• Analyse financial performance against key business metrics and document pertinent financial highlights that will enable management to determine progress against budgets.
• Manage / support outsourced functions:

Position Requirements:

1）Master degree, preferably in accounting, financing, commerce, marketing, advertising, or related majors.

2）More than 1-2 years of account management experience in advertising agency, with successful cases preferred.

3） Excellent communication and coordination skills, able to handle multi-tasks efficiently.

4） Strong sense of responsibility and teamwork spirit, with strong anti-pressure ability.

5）Familiar with the latest trends and technologies in the advertising industry, experience in digital marketing is preferred.

The Case Management programme provides case management and counselling services for up to 14 months for both Community-Based Programme (CBP) and Direct Release (DR) prison-referred clients.

Assistant Case Manager is responsible to perform all the administrative duties of the CMS programme such as handling of client data, submission of relevant reports and statistics and providing support for events and activities.

Programme Support

· Liaise with Prisons to update and maintain the referral list and for the submission of required reports

· Update and maintain client databases

· Vet and compile monthly statistics and payment submissions

· Prepare materials necessary for the various activities associated with the programme

· Perform secretarial support during meetings

· Attend to walk-in and call-in (non-CMS) clients on a preliminary basis

· Conduct initial interview to assess needs of (non-CMS) clients

· Accompany and support case managers for home visits with clients/ family members

· Carry out other duties assigned by the Head/SCM of CMS

Event and Activity Management

· Coordinate and facilitate various activities for clients, such as community service events and family programmes.

· Provide administrative support when liaising with various organisations/agencies

· Prepare materials for the various events/activities

Note: SACA has flexi-work arrangements in place.

-HANDLE SUPPLIER AND INVENTORY OF THE RESTAURANT

-MUST ABLE TO UNDERSTAND INDIAN ,TAMIL, (CAN WRITE AND READ ALSO)

-MUST MONITOR AND ARRANGE FOR THE MANPOWER OF THE RESTAURANT

-MUST ALSO ABLE TO TRAVEL TO INDIA FREQUENTLY

-MUST HAVE F&B MANAGEMENT EXPIRIENCE

-ABLE TO WORK MULTITASKA ND UNDER PRESSURE

Main Responsibilities

• Lead the product development lifecycle from concept to launch.
• Conduct market research to identify emerging trends and consumer needs.
• Collaborate with engineering, design, marketing, and sales teams to develop product strategies and roadmaps.
• Define product requirements, specifications, and features.
• Manage project timelines, budgets, and resources to ensure timely delivery of products.
• Coordinate product testing, validation, and quality assurance processes.
• Analyze product performance metrics and customer feedback to iterate and improve products.
• Stay abreast of industry developments and competitive landscape.
• Communicate product updates and developments to stakeholders.
• Foster a culture of innovation and continuous improvement within the product development team.

Requirement

• Bachelor's degree in Business Administration, Engineering, Marketing, or related field such as Arts & social science.
• Strong understanding of product development processes, including ideation, design, prototyping, testing, and launch.
• Excellent project management skills with the ability to manage multiple projects simultaneously.
• Strategic thinker with a deep understanding of market dynamics and consumer behaviour.
• Excellent communication and interpersonal skills.
• Analytical mindset with the ability to interpret data and make informed decisions.
• Proficiency in project management tools and software.
• Experience working in [specific industry or domain] is a plus.
• Willingness to learn

Objective

We are an established regional healthcare provider focused on providing quality and sustainable healthcare for the residents of Singapore. This role will be responsible for the overall engagement of all our partners, to establish strong collaborative relationships and develop a long-term partnership with them, to achieve our business objectives.

Key Duties & Responsibilities

• Develop new and existing doctors in our network to build strong referrals for our specialist doctors and day surgical facilities to drive business growth.
• Develop and establish new partnerships with doctors, intermediaries and relevant entities to generate new revenue streams.
• Build and maintain strong business relationships with all partners to promote loyalty.
• Provide market trends / intelligence from the ground and contribute to business strategies.
• Collaborate with Operational teams and internal stakeholders to ensure excellent patient experience.
• Ideate, plan and execute business and marketing strategies effectively to achieve business objectives.
• Organise and conduct CMEs for Specialists and GPs.
• Hosting of events such as seminars and webinars.

Qualifications and Essential Skills

• Successful B2B sales experience and track record.
• Experience from healthcare, medical and pharmaceutical would be advantageous.
• Effective interpersonal, influencing and communication skills with a positive disposition.
• Ability to work independently and collaboratively across all stakeholders.
• Self-motivated and result oriented with strong business sense.
• May be required to work after office hours, and/or on weekends (when required) due to doctors event etc.

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

JOB DESCRIPTION:

• Analysing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals
• Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.
• Gathering, investigating, and summarizing market data and trends to draft reports.
• Implementing new sales plans and advertising, identifying opportunities and strategies to increase sales
• Provides information by collecting, analysing, and summarizing data and trends
• Ensuring that the store is clean and well-maintained at all times
• Building and maintaining good working relationships with customers
• Ensuring that the store is adequately stocked with company products
• Anticipate and resolve potential problems / issues work with seasonal marketing budget
• Maintain comprehensive knowledge of and ensure compliance with relevant regulatory rules and standards
• Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities
• Perform other duties as and when assigned by Company

JOB REQUIREMENTS:

• Minimum Bachelor Degree in Business or related discipline
• Minimum 4 years of experience in B2B sales, wholesale/retail packaging experience preferred
• Preferably with experience in wholesale/retail packaging and good knowledge in Wholesale trade products (fruits & vegetables) distributions through various channels
• 2A/2B/Class 3 compulsory. Preferably posses own transport. (Required to travel from time to time)
• Willing to do rotating shift work and able to work longer hours with prolonged period of standing.
• Must be willing to work on weekends/PH. (Strictly off on week days)
• Field work required. Need to do delivery if driver is off / medical leave or urgency of goods when required
• Preferably bilingual to liaise with Indian speaking suppliers and vendors in view of working/business environment communication
• Must have knowledge to control storage room temperatures for fruits and vegetables.
• Proactive person who has positive attitude and responsible for sales targets
• Ability to work under pressure, in a fast-paced environment and meet deadlines
• Strive towards meeting/exceeding sales goals and monthly sales target
• Customer-focused, with excellent written and verbal communication, networking and negotiation skills

1. Recruiting, training and supervising staff.
2. Planning menus.
3. Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.
4. Overseeing stock levels.
5. Ordering supplies.
6. Producing staff rotas.
7. Assessing and improving profitability
8. Liaising with management to constantly update Manpower, Kitchen, Operational issues at all times.

Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

To take charge of planning, coordinating and to complete projects with a great sense of responsibility and within the stipulated timelines.

Monitor employee productivity and provide constructive feedback and coaching

Receive complaints and resolve problems

Maintain timekeeping and personnel records

Pass on information from upper management to employees and vice versa

Prepare and submit performance reports

Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises.

Familiarity with company policies and legal guidelines of the field

Ability to learn a variety of job descriptions

Prepare the drawing submission schedule with target dates in relation to the Project Master Program.

Preparation of detailed program for the site team to follow accordingly & completed in time.

Able to use CAD software

Check drawings, identify and resolve the discrepancies in between drawings and as well as those arisen during the project execution

Able to handle suppliers, liaising and coordinating with all parties involved in the projects

Prepare and submit documents relating to Project & Site

Coordinate with the operation department for materials delivery schedule.

Undertaking project tasks as required.

Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.

About the Company

Our Client is a leader in geospatial technologies, serving customers across industries from commercial to government sectors.

Responsibilities

We’re looking for a motivated Project Manager to lead project teams to implement and deliver high-impact applications and solutions to clients.

• Participate in the full software development lifecycle;
• Engage clients to understand business requirements and constraints;
• Plan and manage enterprise software implementation projects;
• Track and report on project progress and relevant metrics;
• Manage changes and identify solutions to risks or obstacles;
• Ensure timely and successful deployment and implementation of systems;
• Mentor and motivate team members, to ensure a positive work outcome;
• Develop client relationship with stakeholders for client success.

Requirements

• Degree or Diploma in Engineering or Information Technology;
• Certifications in project management would be an advantage;
• At least 3 to 6 years of project management experience with track record in successful implementation of enterprise software;
• Technical proficiency in full-stack technologies such as JavaScript, .NET, SQL, would be an advantage;
• Prior experience in geospatial technologies would be an advantage;
• Ability to work well under pressure and deadlines;
• Strong project and resource management skills;
• Excellent communication skills, including presentation and stakeholder management skills;
• Good leadership and mentorship skills.

Employment Details

• Exciting opportunity, with excellent remuneration & benefits.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

About the Company

Our Client is a well-established distributor of processed meats and spices with an international presence. Serving a wide range of industries, our Client has established itself as a global leader of the industry.

Responsibilities

We’re looking for a looking for a hands-on Sales Manager to lead and mange sales drives across the APAC region.

• Establish and generate new sales using existing and potential customer network;
• Develop an annual strategy and monthly monitoring schedule for sales;
• Report on the status of accounts and transactions;
• Monitor sales metrics;
• Have product knowledge and create a unique selling proposition;
• Organise product trials, meetings, demonstrations and promotions for potential clients and sales opportunities;
• Plan regional sales budget and develop a sales plan for key accounts and customers in the region;
• Report on sales schedule, weekly sales reports and updates;
• Handle customer feedback and prototyping approval;
• Suggest actions to improve sales performance and identify opportunities for growth;
• Feedback on current projects and development for key accounts;
• Monitor competitors’ pricing strategy, activities and products.

Requirements

• At least 3 years of relevant sales or account management experience;
• Experience in working with regional sales accounts, including distributors and end-users;
• In-depth understanding of regional markets relating to Quick Service Restaurant and Meat Processing industries;
• In-depth knowledge of competition and ability to apply competing successful strategies;
• Proactive, excellent team player and customer focused;
• Excellent time management and ability to work well in a team;  Able to deliver client-focused solutions based on customer needs;
• Detail-oriented with the ability to multi-task;
• Excellent listening, negotiation and presentation skills.

Employment Details

• Attractive benefits;
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

About the Company

Our client is a global logistics company that values diversity, collaboration, and the opportunity for employees to make a meaningful impact.

Responsibilities

We’re looking for a driven Senior Regional Business Development Manager to develop and grow new business and execute business strategies in the Asia Pacific region.

• Execute strategies for product development and growth across regional solutioning teams;
• Work closely with various verticals and regional teams, to develop and shape product offerings, driving business growth and enhancing customer satisfaction;
• Collaborate with internal cross-functional teams to align on strategies to achieve commercial objectives;
• Assist with organisational structures to achieve operational efficiency for products and solutions;
• Act as key point of contact for regional clients, assisting with scoping and qualifying opportunities, pricing and tender submissions;
• Define plans for solution implementation;
• Manage tender process by engaging internal and external stakeholders;
• Review quotations and contracts, ensuring sufficient risk management is in place;
• Conduct client presentations and participate in negotiations;
• Observe industry trends, innovations and technologies, in order to suggest best practices for continuous improvement.

Requirements

• Degree or tertiary education in a relevant discipline;
• At least 8–10 years of experience in the supply chain or logistics industry, with exposure to warehouse operations;
• Ability to multi-task and work under pressure;
• Strong analytical and problem-solving skills, with the ability to work independently
• Excellent communication skills, particularly in sales presentations and negotiations;
• Excellent stakeholder management, both internally and externally;
• Good organisational skills and ability to work well across functional and regional teams;
• Proactive, resourceful and enterprising attitude..

Employment Details

• Global career development opportunities;
• Excellent compensation and benefits.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Delegating responsibilities and supervising business operations

Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.

Resolving conflicts or complaints from customers and employees.

Monitoring store activity and ensuring it is properly provisioned and staffed.

Analyzing information and processes and developing more effective or efficient processes and strategies.

Establishing and achieving business and profit objectives.

Maintaining a clean, tidy business, ensuring that signage and displays are attractive.

Generating reports and presenting information to upper-level managers or other parties.

Ensuring staff members follow company policies and procedures.

Other duties to ensure the overall health and success of the business.

Manager Requirements:

Bachelor’s degree in business, management, or related field.

More education or experience may be preferred or required.

Strong understanding of business management, financial, and leadership principles.

Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.

Time and project management skills.

Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.

Commitment to providing exceptional service to customers and support to staff members.

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities:

Evaluating and optimizing marketing and pricing strategies.

Analyzing market trends and preparing forecasts.

Generating new business leads.

Increasing brand awareness and market share.

Coordinating marketing strategies with the sales, financial, public relations, and production departments.

Developing and managing the marketing department's budget.

Overseeing branding, advertising, and promotional campaigns.

Managing the marketing department's staff.

Preparing and presenting quarterly and annual reports to senior management.

Promoting our brand at trade shows and major industry-related events.

Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

Bachelor's degree in marketing, finance, business administration, or similar.

A master's degree in a relevant field will be advantageous.

At least two years' experience as a marketing manager.

Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.

Extensive knowledge of marketing strategies, channels, and branding.

Superb leadership, communication, and collaboration abilities.

Exceptional analytical and problem-solving skills.

Strong time management and organizational abilities.

We are looking for an innovative procurement manager to lead our procurement team. You will spearhead the purchasing process from selecting suppliers to ensuring stock optimization, as well as provide guidance on sourcing and procurement processes.

Our procurement manager will be a supply chain and logistics expert who will specialize in implementing cost-effective purchases of all goods and services, as required by the company. Ensuring quality control and adhering to the company’s policies and procedures on supply chain management will be some of your main priorities when carrying out this role.

Procurement Manager Responsibilities:

Developing procurement strategies that are inventive and cost-effective.

Sourcing and engaging reliable suppliers and vendors.

Negotiating with suppliers and vendors to secure advantageous terms.

Reviewing existing contracts with suppliers and vendors to ensure on-going feasibility.

Building and maintaining long-term relationships with vendors and suppliers.

Approving purchase orders and organizing and confirming delivery of goods and services.

Performing risk assessments on potential contracts and agreements.

Controlling the procurement budget and promoting a culture of long-term saving on procurement costs.

Overseeing and managing the IT systems that track shipments, inventory, and the supply of goods.

Preparing procurement reports.

Procurement Manager Requirements:

Bachelor’s degree in supply chain management, logistics, or business administration.

Proven experience managing supply chain operations.

Experience using supply chain management software and tools, including Oracle, SAP Ariba, and/or Envision.

In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms.

Proficient in Microsoft Office Suite (Word, Excel, Outlook, and Access).

Management and leadership skills.

Multi-tasking and time-management skills, with the ability to prioritize tasks.

Highly organized and detail-oriented.

Excellent analytical and problem-solving skills

Our growing company is seeking to hire a sales manager who will be responsible for supervising and organizing our sales team. You will be in charge of managing organizational sales by developing business plans, meeting planned goals, and coordinating with our marketing department on lead generation. You will also be tasked with overseeing the activities and performance of your sales team by tracking sales goals, setting individual sales targets, and facilitate the ongoing training of your salespeople.

A Bachelor's degree in business or a related field is required. In order to succeed in this role, you will need excellent communication skills and the ability to lead a sales team. Previous experience in a sales-related role is a plus.

Sales Manager Responsibilities:

Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.

Meeting planned sales goals.

Setting individual sales targets with the sales team.

Tracking sales goals and reporting results as necessary.

Overseeing the activities and performance of the sales team.

Coordinating with marketing on lead generation.

The ongoing training of your salespeople.

Developing your sales team through motivation, counseling, and product knowledge education.

Promoting the organization and products.

Understand our ideal customers and how they relate to our products.

Sales Manager Requirements:

Bachelor’s degree in business or related field.

Experience in planning and implementing sales strategies.

Experience in customer relationship management.

Experience managing and directing a sales team.

Excellent written and verbal communication skills.

Dedication to providing great customer service.

Ability to lead a sales team.

Due to a promotion in our team, we are hiring another business development manager to take over a mix of existing accounts and new sales territory. To excel in this role you should be an active listener, have a compelling sales personality, and a hunger to chase and close new business from cold calls and inbound warm leads.

Business Development Manager Responsibilities:

Contacting potential clients to establish rapport and arrange meetings.

Planning and overseeing new marketing initiatives.

Researching organizations and individuals to find new opportunities.

Increasing the value of current customers while attracting new ones.

Finding and developing new markets and improving sales.

Attending conferences, meetings, and industry events.

Developing quotes and proposals for clients.

Developing goals for the development team and business growth and ensuring they are met.

Training personnel and helping team members develop their skills.

Business Development Manager Requirements:

Bachelor’s degree in business, marketing or related field.

Experience in sales, marketing or related field.

Strong communication skills and IT fluency.

Ability to manage complex projects and multi-task.

Excellent organizational skills.

Ability to flourish with minimal guidance, be proactive, and handle uncertainty.

Proficient in Word, Excel, Outlook, and PowerPoint.

Comfortable using a computer for various tasks.

Performing Artiste Manager Duties

· Negotiating contracts for local and foreign performing artists.

· Scheduling performance events, promotional appearances, programs, etc.

· Advocating for an artist's mental and physical health as needed.

· Handling interpersonal conflicts between artists, such as band members.

· Enforcing the terms of a contract.

· To arrange the training such as new songs and dances.

Job Summary:
The Operation Manager is responsible for the smooth functioning of all food and beverage operations. The role involves managing daily operations, supervising staff, ensuring excellent customer service, and maintaining high standards of food quality, health, and safety. The Operation Manager will also play a key role in optimizing processes, controlling costs, and driving the business towards profitability and growth.

Key Responsibilities:Operational Management:Oversee daily F&B operations, ensuring they run smoothly and efficiently.
Coordinate between different departments (kitchen, service, inventory, etc.) to ensure seamless workflow.
Implement and monitor standard operating procedures (SOPs) to maintain high-quality standards in service and food production.
Ensure compliance with health, safety, sanitation, and alcohol regulations.
Staff Management:Recruit, train, and supervise F&B staff to ensure a high level of productivity and customer service.
Develop staff schedules and ensure proper shift coverage.
Conduct performance evaluations and provide feedback and coaching to employees.
Foster a positive and collaborative working environment.
Customer Experience:Monitor customer satisfaction and address any concerns or complaints promptly and professionally.
Ensure a high level of customer service is delivered by all staff.
Work with the marketing team to promote customer engagement initiatives and loyalty programs.
Vendor & Supplier Relations:

• Build and maintain strong relationships with vendors and suppliers to ensure timely and cost-effective deliveries.
• Negotiate contracts with suppliers for food, beverages, and equipment.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• Proven experience as an Operation Manager or similar role in the F&B industry.
• Strong knowledge of food safety regulations and F&B management best practices.
• Excellent leadership, communication, and organizational skills.
• Ability to multitask and manage multiple priorities in a fast-paced environment.
• Proficiency in restaurant management software and Microsoft Office Suite.

Nice to meet you! We are Ascenda.

Ascenda powers the growth of leading financial services brands worldwide with premium rewards programs that differentiate their products, drive profitable customer behaviors, and create sustained engagement.

We are behind the world-class rewards propositions of major banks and fintechs around the globe, including brands like American Express, Capital One, Brex, Robinhood, Ramp, HSBC, Virgin Money (Australia), SMBC (Japan), ICBC (China), Bradesco (Brazil), ANZ (Australia), HDFC (India) and many others.

What we offer? A role like no other!

We’re looking for a Customer Service driven individual who is keen to work and learn in a fast-paced environment. This is a part time position for a duration of 2-months.

Working Period: November - December 2024

Working timezone: Australian Eastern Standard Time

In this role you will be expected to:

• Answer customer queries by phone and email with focus on first contact resolution
• Provide accurate and complete information to customers by following the right processes
• Manage and resolve customer complaints
• Willing to go the extra mile to help customers

What We Are Looking For:

• Minimum Diploma holder
• Minimum 2 years’ experience working in a call center, handling inbound calls and emails.
• Previous experience with the airline, hotel or loyalty / rewards industry would be a great advantage
• Prior experience and willingness to work following Australian Eastern Standard Time.
• Enthusiastic, resilient, adaptable and keen to work in a fast-paced environment
• Self-motivated and be able to work unsupervised.
• Fun outlook, positive attitude and can-do mindset
• Strong communication and interpersonal skills
• Excellent English communication is required.
• Strong cross-cultural awareness
• Prior exposure to a web-driven environment

What we offer:

• Competitive salary
• Flexible & comfortable working environment
• Diverse and friendly working culture.

About Ascenda

Ascenda is a global provider of innovative loyalty solutions. The company operates premium rewards propositions for major financial services and travel brands worldwide. As a trusted partner empowering over 70 of the world’s leading rewards programs, Ascenda develops end-to-end loyalty solutions to address the most meaningful challenges facing global brands today.

With a commitment to make loyalty simple, Ascenda’s solutions are easy to manage, fast to deploy and designed to deliver exceptional customer value. From end-to-end loyalty management to modular solutions such as the TransferConnect currency network, redemption

Ascenda is an equal-opportunity employer, committed to a diverse and inclusive workplace. We thank you for understanding that only shortlisted candidates will be contacted for interviews.

Join us on our mission to make loyalty simple and rewarding for everyone, everywhere.

We are looking for a Finance Admin for our medical centre!

Key Responsibilities:

Giro Deduction and Administration Responsibilities:

• Keep good record of all GIRO documents and filing
• Collaborate with internal departments for vendor registration form submission and other forms as required by clients
• Proactively follow-up with corporate clients and relevant departments to ensure GIRO application is successful
• Generate and maintain deduction schedules using the latest data and approved lists.
• Enter GIRO deductions into the bank portal for each corporate client.
• Prepare and provide deduction details in a format suitable for robotic process automation (RPA) for monthly application in the system.
• Send deduction breakdowns to corporate clients.
• Ensure all GIRO deductions are correctly applied in the system.
• Monitor and resolve discrepancies in GIRO deductions, addressing over-deductions or under-deductions due to corporate cap limits.

Refund Administration Responsibilities:

• Verify refund lists against system records to ensure accuracy and check for outstanding balances before processing refunds.
• Apply refund transactions in the system.
• Correct discrepancies in credit notes by issuing debit notes and creating accurate credit notes.

Admin fee payment responsibilities:

• Populate admin fees based on approved listing provided by operation team
• Collaborate with relevant departments to ensure data is accurate and up-to-date
• Process admin fee payments in a timely and accurate manner
• Verify payment details and ensure all transactions are correctly recorded in financial systems
• Resolve any discrepancies or issues related to admin fee payments promptly
• Preparation and sending of payment advice with accurate breakdowns to clinics for admin fee payments made

Other responsibilities

• Accounts Receivable receipts application into financial systems based on payment advices provided by corporate clients
• Assist in other finance operations as required and any other ad-hoc duties as assigned

Requirements:

• Organized and meticulous to maintain accuracy in documentation
• Ability to work independently and high adaptable to changes in a fast-paced environment
• Proficiency in Microsoft Excel and Microsoft Outlook

About the Company

Our Client is a leader in geospatial technologies, serving customers across industries from commercial to government sectors.

Responsibilities

We’re looking for a motivated Project Manager to lead project teams to implement and deliver high-impact applications and solutions to clients.

• Participate in the full software development lifecycle;
• Engage clients to understand business requirements and constraints;
• Plan and manage enterprise software implementation projects;
• Track and report on project progress and relevant metrics;
• Manage changes and identify solutions to risks or obstacles;
• Ensure timely and successful deployment and implementation of systems;
• Mentor and motivate team members, to ensure a positive work outcome;
• Develop client relationship with stakeholders for client success.

Requirements

• Degree or Diploma in Engineering or Information Technology;
• Certifications in project management would be an advantage;
• At least 3 to 6 years of project management experience with track record in successful implementation of enterprise software;
• Technical proficiency in full-stack technologies such as JavaScript, .NET, SQL, would be an advantage;
• Prior experience in geospatial technologies would be an advantage;
• Ability to work well under pressure and deadlines;
• Strong project and resource management skills;
• Excellent communication skills, including presentation and stakeholder management skills;
• Good leadership and mentorship skills.

Employment Details

• Exciting opportunity, with excellent remuneration & benefits.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Charmaine Tan (Regn No. R1102130) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

About the Company

Our Client is a well-established distributor of processed meats and spices with an international presence. Serving a wide range of industries, our Client has established itself as a global leader of the industry.

Responsibilities

We’re looking for a looking for a hands-on Sales Manager to lead and mange sales drives across the APAC region.

• Establish and generate new sales using existing and potential customer network;
• Develop an annual strategy and monthly monitoring schedule for sales;
• Report on the status of accounts and transactions;
• Monitor sales metrics;
• Have product knowledge and create a unique selling proposition;
• Organise product trials, meetings, demonstrations and promotions for potential clients and sales opportunities;
• Plan regional sales budget and develop a sales plan for key accounts and customers in the region;
• Report on sales schedule, weekly sales reports and updates;
• Handle customer feedback and prototyping approval;
• Suggest actions to improve sales performance and identify opportunities for growth;
• Feedback on current projects and development for key accounts;
• Monitor competitors’ pricing strategy, activities and products.

Requirements

• At least 3 years of relevant sales or account management experience;
• Experience in working with regional sales accounts, including distributors and end-users;
• In-depth understanding of regional markets relating to Quick Service Restaurant and Meat Processing industries;
• In-depth knowledge of competition and ability to apply competing successful strategies;
• Proactive, excellent team player and customer focused;
• Excellent time management and ability to work well in a team;  Able to deliver client-focused solutions based on customer needs;
• Detail-oriented with the ability to multi-task;
• Excellent listening, negotiation and presentation skills.

Employment Details

• Attractive benefits;
• Occasional regional travel required.

Get in touch with us

If you’d like to explore this opportunity, please reach out to Cleon Tan (Regn No. R1547199) at [email protected] for a confidential discussion.

FCS CAREERS PTE LTD (EA 94C4359)

Data Protection Notice: By submitting any application or resume to us, you acknowledge that you have read, understood, and agreed to our Data Protection Policy (www.fcs-careers.com/about/data-protection), and that you consent to the collection, use and/or disclosure of your personal data by us for the purposes set out in the Policy. You may withdraw consent or make an access or correction request in respect of your personal data, however, depending on the nature or scope of such request, we may not be able to continue providing services to you. For any request, enquiry, or feedback, please contact our Data Protection Officer ([email protected]).

Sales Assistant Manager Responsibilities:

• Ensure high levels of customer satisfaction through excellent sales service

• Maintain outstanding store condition and visual merchandising standards

• Maintain a fully stocked store

• Ascertain customers’ needs and wants

• Recommend and display items that match customer needs

• Welcome and greet customers

• Manage point-of-sale processes

• Actively involve in the receiving of new shipments

• Keep up to date with product information

• Accurately describe product features and benefits

• Follow all companies policies and procedures

Requirements:

• Proven working experience in retail sales

• Basic understanding of sales principles and customer service practices

• Proficiency in English

• Track record of over-achieving sales quota

• Solid communication and interpersonal skills

• Customer service focus

• Friendly, helpful, confident and engaging personality

• Basic administration skills

• Managed outlet performance, manpower allocation, customer service, and stock management.

• Overseen daily operations, and P&L, and achieved monthly sales targets.

• Maintained operational standards, controlled labour costs, and developed staff.

• Scheduled and coached staff to optimize customer service and daily tasks.

• Managed inventory to ensure product availability.

• Prepared daily sales reports, handle banking.