• Leading Asset Management Company
• Vibrant Working Environment
• AWS + Performance Bonus

Responsibilities:

• Oversee the Concierge team to ensure the highest quality of service experience to our guests while maintaining smooth operations.
• Involved in operations and be accountable for the Concierge teams service delivery, provides coaching and advisory to help team members deliver the expected service experience.
• Actively refine the service standards and SOPs; communicate and cascade to team members and our service partner to ensure they are adhered to.
• Ensure counter coverage with review of in-house/outsourced team staffing rosters; stand-in at the counter in the event of staff shortage.
• Attend to special events e.g. VIP visits, service recovery incidents or escalated feedback.
• Actively curate and deliver training contents to constantly refresh the Concierge team on the SOPs, service best practices and other contents.
• Respond to customer feedback emails, collate feedback register on a monthly basis with recommendations on improvements.

Requirements:

• Min Diploma in any discipline
• 8 to 10 years of relevant concierge experience
• Experience in leading and managing a team
• Experience in premium luxury hospitality establishments e.g. hotels, airlines, Grade A commercial buildings will be an advantage
• Able to conduct stand-up training on service & SOP matters

Working Location: Raffles Place

Working Hours: Mon- Fri 8.30am - 6.00pm

Salary: Up to $5,300 + AWS + VB

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

Job Overview

We are seeking a highly motivated and experienced Restaurant Manager to oversee daily operations, ensure exceptional customer service, and drive business performance. The Restaurant Manager will be responsible for managing staff, ensuring compliance with health and safety regulations, and maintaining a positive environment for both customers and employees.

Key Responsibilities

1. Operational Management

• Oversee day-to-day restaurant operations, including opening and closing procedures.
• Maintain high standards of food quality, service, and cleanliness.
• Ensure compliance with health, safety, and hygiene standards.

2. Team Leadership

• Recruit, train, and supervise restaurant staff.
• Schedule and manage shifts to ensure adequate staffing during peak hours.
• Foster a positive and productive work environment through effective communication and motivation.

3. Customer Service

• Address customer feedback and complaints promptly and professionally.
• Monitor dining experiences to ensure customer satisfaction.
• Implement strategies to enhance the customer experience and build loyalty.

4. Financial Management

• Monitor budgets, control costs, and maximize revenue.
• Track and analyze key performance indicators (KPIs), including sales and profit margins.
• Manage inventory, placing orders to avoid shortages or overstocking.

5. Marketing and Promotions

• Develop and execute marketing strategies to attract new customers and retain existing ones.
• Plan and oversee special events or promotions.
• Collaborate with external partners for advertising and marketing initiatives.

Qualifications and Skills

Educational Background

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field (preferred but not mandatory).

Experience

• Proven experience as a Restaurant Manager, Assistant Manager, or similar role.
• Strong understanding of restaurant management software and financial principles.

Responsibilities:

1. Ability to develop new business and manage existing accounts.

2. Attend to customers and handle customer inquiries.

3. Build strong rapport and establish long term relationships with customers.

4. Handle inquiries and provide product knowledge.

5. Manage project and tender.

Requirement:

1. Outgoing personality with good communication skills.

2. Able to converse fluently in English and Mandarin (to liaise with Mandarin speaking associates).

3. Ability to work independently.

We are looking for a strategic FInance Manager to oversee our financial operations and report directly to the CFO. This role requires a proactive leader to develop and implement financial strategies that align with our company goals while ensuring compliance with regulations.

Key Responsibilities:

Accounting & Administration

• Oversee the finance department and accounting systems.
• Coordinate audits and ensure proper filing of tax returns.

Financial Reporting & Compliance:

• Ensure timely reporting of management accounts, statutory accounts, and tax returns.
• Liaise with external auditors for annual audits.
• Ensure compliance with group policies, GAAP, and local laws.

Budgeting & Forecasting:

• Manage the annual budget and financial forecasts.
• Prepare regular financial planning reports, including profit and loss and cash flow forecasts.

Treasury Management:

• Oversee cash flow planning and investment management.

Qualifications:

• Minimum of 6 years of experience in finance or accounting roles.
• Bachelor’s Degree in Accounting or Finance, with a strong understanding of accounting systems and tax regulations.
• Experience in financial planning, analysis, and reporting.
• Strong knowledge of GAAP and regulatory compliance.
• Good Leadership and communication skills.

Job responsibilities:

1. Execute the company's sales business, implement sales procedures, and develop the market;

2. Responsible for contacting customers, preparing quotations, participating in business negotiations, and signing contracts;

3. Responsible for sales document review, settlement, after-sales service, etc.;

4. Develop new customers and maintain old customers;

5. Organize and archive business-related materials, and report on related business work.

Job requirements:

1. Have work experience related to lighting and power supplies

2. Have certain sales ability and be able to complete sales independently

3. Be enthusiastic, cheerful and generous, good at business negotiations, and have a strong sense of professionalism

Company address:

Paya Lebar Square

Contact information:

Whatsapp: 83990655

Email: [email protected]

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

• Managing the day-to-day operations of the company and ensuring departments deliver quality services to clients
• Establishing goals that challenge the organization to achieve them, and communicating these goals to the team
• Developing and managing the annual budget, and monitoring financial performance
• Building relationships with stakeholders, such as investors, suppliers, and partners
• Leading the team to achieve targets, and providing guidance and mentorship to staff
• Evaluating operational and financial performance, and implementing strategies for improvement

Must have experience in test management activities

Have experience in Banking in Core Banking, Cards, Payments, and overall Digital Banking area Have experience in Company Applications like BWC, RBK, PIB, TMRW, SPL, VSM, REM, ATM, EFT, EAI, WAM, CEP, ALT, EST, SMS – GW, ICH, VSA, GLN, R2W, PIB, IVR, TMRW, IBR, HBK, CRM, BWC, LCG, LGG.

Finance Manager

We are a multi-award winning and well-recognized regional exclusive distributor for the Melissa and several other brands of fashion footwear in Singapore, Malaysia and India since 2011. We are led by Leadership Team comprising highly-experienced MNC professionals with proven results in fashion and lifestyle industries. We are on a high growth track and our GOAL is to be a Singapore-born billion dollar brand owner and retailer of premium fashion footwear brands in South-East Asia and beyond.

Role Description

This is a critical leadership position reporting directly to and mentored by the Managing Director. This role encompasses all aspects of corporate financial management for the Enviably Me Group of Companies and is also part of the core leadership team that will provide support and advice to the MD on mid and long-term direction of the business. They include Financial Analysis, Banking Facility and Relationship Management, Treasury/Cash Flow Management, Accounting/Internal Controls/Due Diligence, Business Cost Management and Corporate Structure. The work and company environment will be fast-paced, dynamic and covers both commercial and back of house aspects of the business. The right Candidate will be groomed to Financial Controller position.

Specific Responsibilities

1. Financial Analysis. Support the MD and commercial team in ensuring that our core business activities are on strong financial footing. This will include FA work on retail sales, boutique shops, major promotions, new brands or new businesses
2. Banking Facilities/Relationship. Manage multiple banking facilities and corresponding relationships with our panel of banks
3. Treasury/Cash Flow. We are a cash flow intensive business. Managing this well is critical to funding our business growth
4. Accounting/Internal Controls/Due Diligence. Work with external accountant on bookkeeping and establish clear SOPs on internal controls. Also required to perform financial due diligence work when we take on new suppliers, new brands and new retail partners or distributors
5. Corporate Structure. Advise and aid the MD to implement the right corporate structure for a fast-growing business and organization
6. Overall owner of the company’s Oracle Netsuite / Odoo Enterprise Resource Platform (ERP) systems and processes

Role Requirements

1. 5-10 years proven and relevant experience in above areas of financial expertise
2. Strong people, interpersonal and leadership skills are highly important for Candidate to be successful for this position
3. Absolute personal integrity and proven ability to handle highly sensitive information in a mature manner and in full compliance with confidentiality requirements
4. This is a senior leadership role and Candidates are expected to be able to continually adapt existing technical and domain knowledge and experience to new business approaches
5. Candidates should aspire to and be ready to work in a dynamic, fast paced, fast changing and energetic work and business environment

Compensation & Benefits

1. Salaries (monthly from $6000.00 onwards) will be highly competitive and commensurate with experience
2. Dental and Outpatient allowances
3. Generous Product Benefit Program

• Handle full set of accounts

• Oversees all daily accounting activities which include preparation of journal entries, accounts receivables, accounts payable and fixed assets maintenance. Ensure timely billing to stakeholders and compliance with AR & AP procedures by generating and raising invoices, debit, and credit notes.

• Monthly, quarterly and annual closing activities.

• Provides financial reporting to management

• Acts as a liaison and coordinates with the relevant regulatory authorities on various statutory

• Ensures all statutory and GST/tax returns are prepared and filed in an accurate and timely manner

• Oversees the annual statutory audit and preparation of annual accounts/ financial statements and reports for compliance with regulations and relevant financial and accounting standards.

• Manages cash flow forecasting and control processes.

• Maintains organized set of detailed records and files to document all financial transactions.

• Reviews, recommends and implements improvements to accounting processes and procedures.

Responsibilities

• Provide L1 Support to the IT Team
• Assist on L2 IT-related matters and work with vendor on issues
• Maintenance of IT peripherals including backup & recovery
• Set-up & installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Troubleshoot hardware & software issues
• Users profile administration
• Provides IT Support for onboarding and offboarding of staff
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Working Hours: 9.00am - 05.30pm (Mon to Fri)

SNEF Lab (a SNEF think-tank) of Policy Division

The Singapore National Employers Federation (SNEF) is a trade union of employers. Our mission is to advance tripartism and enhance labour market flexibility to enable employers to implement responsible employment practices for sustainable growth. SNEF has a membership of over 3,500 companies with a combined workforce of over 800,000.

You must have an interest in labour policies to support SNEF lab’s research and sense-making work to drive SNEF’s efforts in developing and promoting progressive workplace practices, enhance labour market flexibility and advance tripartism.

Your responsibilities include:

• Sense-make and analyse strategic labour policies or recommendations to address issues faced by employers or specific groups of employees in the labour market identified through the research or forecast of labour trends.
• Monitor and interpret global and local trends, as well as socioeconomic data of the labour markets, with a view of creating novel upstream policy solutions through labour policies.
• Study and develop models to project and explain future national manpower scenarios, intelligence, and other driving forces and critical uncertainties shaping Singapore’s economic and manpower environment through partnerships with academic institutions, tripartite partners and government agencies.
• Design and conduct research and analysis to evaluate and forecast employers’ position on identified labour guidelines and regulations.
• Adopt methodologies to enhance policy development and stakeholders’ engagement.

Requirements

Bachelor’s degree in Economics, Social Sciences (political science, sociology, organisation psychology, etc) or other related disciplines. Fresh graduates are welcomed. An interest in international labour and experience in planning regional/ international events is a plus.

You must:

• Possess good written, presentation and verbal communication skills
• Be proficient in applications such as PowerPoint, Word, and Excel, Tableau/ PowerBI, Canva, etc
• Versatile and resourceful and strong in stakeholders’ management
• Have a strategic and growth mindset, meticulous and have a keen eye to details

Your designation will be commensurate with your work and experience.

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Job Summary

The Sales Manager is responsible for leading and overseeing the sales team to achieve revenue targets and drive business growth. The ideal Sales Manager should have deep experience with the entire sales process. He/she should have a sharp mind and an ability to coach, advise, or motivate team members, while building and maintaining a high-performance team. He/she will develop sales strategies, set goals, and analyse performance data to maximise sales effectiveness. The sales manager will be reporting to the sales director in Singapore.

Job Responsibilities

- Oversee the entire day to day sales process/operations and sales team

- Represent the company effectively with comprehensive knowledge of our offerings

- Recruit, train, and motivate sales executives

- Identify team knowledge gaps and provide training solutions

- Plan and execute strategic sales goals, analyze performance data, and make forecasts

- Develop and implement a sales strategy to expand the customer base and global reach

- Collaborate with relevant departments to ensure projects and sales activities are delivered on time and meet client specifications

- Lead contract negotiations and manage costing, site surveys, and project tenders

- Coordinating proposal development, reviewing RFPs/RFQs, and ensuring tender submissions are compelling, compliant with company and country regulations, and delivered on time

- Conduct market research to align strategies with industry trends

- Generate leads, build long-term relationships, and manage pre-sales and post-sales activities

- Prepare and deliver client presentations and manage sales opportunities

- Provide customer support and coordinate with internal teams to meet requirements

- Maintain sales, specifications, project status, customer interactions records for reporting and analysis

- Review and optimize operational policies and procedures whenever required

Job Requirements

- Have minimum 5 years of experience in presales, project management and/or bid management role in relevant industry, preferably from Housekeeping, Environmental, Facilities Management background

- Excellent strategic planning and organizational abilities

- Good communication skills, written, verbal and interpersonal

- Outstanding communication and people management abilities

- Proficiency in MS office

- Strategic agility and adaptability to a fast-paced environment

- Proven track record of achieving and exceeding sales targets

At Kplass, we are dedicated to improving lives through innovative medical solutions, specializing in patches for cough, pain relief, and more. Our commitment to quality and innovation positions us as a trusted partner in healthcare.

Role Overview

The Business Manager will play a key role in driving the growth and operational efficiency of Kplass. This individual will lead business strategies, manage daily operations, and build partnerships to expand market presence. The ideal candidate is entrepreneurial, results-driven, and passionate about healthcare solutions.

Key Responsibilities

• Strategic Leadership: Develop and implement business strategies to achieve revenue, market share, and profitability goals.
• Operations Management: Oversee daily operations, ensuring efficiency and alignment with company objectives.
• Team Leadership: Manage and mentor team members, fostering a high-performance culture.
• Market Expansion: Identify new business opportunities, partnerships, and markets for growth.
• Financial Oversight: Prepare and manage budgets, forecasts, and financial reports to ensure sustainability and growth.
• Compliance: Ensure compliance with regulatory standards in the medical industry.
• Customer Relations: Build and maintain strong relationships with key customers, stakeholders, and partners.

Qualifications

• Education: Bachelor’s degree in Business Administration, Healthcare Management, or related field (MBA is a plus).
• Experience: Proven experience in business management, preferably within the healthcare or medical products industry.
• Skills:Strong leadership and team management capabilities.
  Excellent communication, negotiation, and interpersonal skills.
  Analytical and strategic thinking with problem-solving abilities.
  Knowledge of regulatory requirements in the medical products sector.
  

What We Offer

• Competitive salary and performance-based bonuses.
• Opportunities for professional growth and development.
• A collaborative and innovative work environment.
• The chance to make a meaningful impact in healthcare.

About the Construction Manager Role:
A Construction Manager oversees the planning, coordination, and execution of construction projects, ensuring they are completed on time, within budget, and to the required quality standards. They manage resources, address any issues that arise, and liaise with clients, contractors, and other stakeholders to ensure smooth project delivery.

Key Responsibilities:
• Play a key role in the conceptual development of various construction projects, overseeing organization, scheduling, and implementation.
• Plan, lead, and monitor progress and performance against the project plan, managing day-to-day operations including manpower planning, construction progress monitoring, master schedule preparation, and cost control.
• Manage project costs within approved budgets, including materials, manpower, and machinery cost control for new and ongoing projects.
• Issue timely instructions to address delays or emergencies at construction sites.
• Review manpower planning and work schedules to ensure smooth operation and effective delegation of tasks, while enforcing safe and economical methodologies and project standards.
• Collaborate closely with Project Managers, Architects, Engineers, and all stakeholders to minimize errors and ensure smooth project completion.
• Liaise with clients, consultants, sub-contractors, relevant authorities, and developers to resolve site issues and ensure compliance with regulations.
• Handle any other ad-hoc duties and tasks as assigned.

To succeed as a construction manager, you need strong leadership and project management skills, along with the ability to communicate effectively with all stakeholders. Additionally, staying updated with the latest construction technologies and maintaining strict quality and safety standards are crucial for project success.

Key Requirements:
• Degree or Master’s in Engineering, Architecture or relevant discipline
• 7-10 years of relevant experience in the construction industry
• Strong ability to prioritize tasks and work independently
• Capable of working under stress and meeting deadlines.

If you possess strong construction management skills, meticulous attention to detail, and the ability to work independently, this opportunity will enable you to enhance your technical expertise in the construction industry.

Do note that we will only be in touch if your application is shortlisted.

A Program Manager develops and oversees the implementation of programmes that suit the needs of clients.

A program manager's responsibilities include:

Planning and executing projects: Overseeing a portfolio of related projects and initiatives

Managing budgets: Estimating costs, setting budgets, and controlling spending

Coordinating objectives: Ensuring that corporate objectives are completed across multiple projects

Communicating with stakeholders: Keeping in touch with stakeholders about the project's progress

Resource allocation: Planning resource allocation, project portfolio budgeting, and project delivery planning

Technical problem solving: Generating ideas and solutions, and paying close attention to detail

Creating project plans: Establishing technical requirements, objectives, timing, resources, and funding

Collaborating with others: Working with other organizations to develop programs and community outreach plans

Guiding junior staff: Guiding junior staff and volunteers in conducting program activities

Program managers should have strong organizational, communication, and problem-solving skills. They should also be client-centric, resourceful, strategic, and proactive, analysis of sales performance and development of sales strategies.

REQUIREMENT:

• 8-10 years of experiences in brand management, corporate communications, or related fields, with a proven track record of leading successful brand-building initiatives.
• Expertise in developing brand strategies, managing large-scale campaigns, and delivering engaging content that drives brand awareness.
• Ability to craft clear, compelling brand narratives and translate business goals into impactful brand experiences.
• Strong leadership and communication skills with experience influencing senior stakeholders and collaborating across departments.
• Solid experience in managing brand budgets and optimising spend for maximum impact and efficiency.
• Data-driven mindset with the ability to analyse brand performance and leverage insights for continuous improvement.

Job Description

We are seeking a passionate individual for our content marketing & go-to-market team. This role requires strong analytical skills, project management proficiency, and the ability to thrive in a fast-paced environment.

Key Responsibilities

• Drive new sign-ups through sports acquisition campaigns and strategic partnerships.
• Collaborate with content providers to promote key content.
• Monitor campaign performance and optimize results.
• Identify key content/events and collaborate with the customer lifecycle management team for cross-selling and upselling opportunities.
• Monitor subscriber numbers and initiate mitigation plans.
• Ensure accurate information across communication platforms for campaigns and product launches.

Qualifications

• Degree in business management, marketing, or a related field.
• Minimum 5 years of B2C marketing experience.
• Passion for sports entertainment.
• Strong time-management skills and ability to work under pressure.
• Experience in telecommunications, media, or OTT is a plus.
• Experience in project management and partner management.

Role & Responsibilities:

• Lead the customer care team and oversee the daily operations of the customer care team
• Develop intervention strategies to mitigate gaps in service delivery
• Drive customer attraction and retention strategy to improve loyalty
• Audits customer service procedures and trends to determine system improvements.
• Monitor and ensure timely resolution of all customer issues.
• Consistently review on existing service procedures, policies and standards
• Develop and implement changes to improve customer service experience and facilitate organic growth
• Recruit, mentor and develop customer care executives
• Work closely with internal departments to improve service quality and service recovery process
• Perform other administrative duties as assigned

Requirements:

• Bachelor Degree with 2-3 years of relevant experience
• Minimum 1 year of leadership experience
• Possess excellent communication skills, both written and verbal, with the ability to communicate effectively with customers and all levels of the organisation
• Customer-centric mindset with a passion for delivering exceptional experiences
• Strong organisational skills with the ability to multi-task and adapt to changes in a highly dynamic work environment
• Able to work independently and collaboratively in a fast-paced environment

Provide engineering support to the Maintenance Teams in the design, development, testing, and implementation of software for Building Management System, specifically network engineering, SCADA and PLC / DDC.

Experience

• The applicant shall have minimum 5 years of hands-on experience in the servicing and maintenance of SCADA servers and Windows platform and PLC / DDC systems for industrial, hospital and commercial building.
• Familiar with PLC, SCADA, LON controllers, industrial grade sensors and transmitters
• Exposure to an industry-standard database (SQL Server) with awareness of database design and SQL scripting knowledge and performance tuning

Qualification

• Bachelor's degree in Computer Science, MIS, Software Engineering, or Information Systems

Our company is seeking an experienced food production manager to oversee our food production operations. The ideal candidate will have extensive experience in managing staff, overseeing production processes, and ensuring the highest standards of food safety and quality.

Be sure to list the daily tasks, such as supervising production, managing inventory, and overseeing quality control, and other key duties. You will oversee delivery and development of the food offer and services, both in the restaurants and hospitality services supporting commercial initiatives, innovation, and team development.

Duties and Responsibilities

• Develop, implement, and maintain production schedules and processes to ensure optimum productivity and efficiency

• Hire, train, and manage production staff, including setting and monitoring performance goals

• Collaborate with sales and marketing teams to develop and implement product launches

• Create and maintain inventory records and manage raw material inventory levels

• Ensure compliance with all food safety regulations and industry standards, including HACCP

• Identify and address production issues and area(s) for improvement

• Monitor and maintain equipment and machinery in production facilities

• Prepare production reports and communicate with upper management regarding production goals and results

• To ensure the prompt and efficient preparation and service in all food areas to the company’s standard and to the customers’s satisfaction.

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

• Ability to work effectively as part of a team

The Operation Manager is responsible for overseeing the daily operations of the company canteen, ensuring high standards of food quality, hygiene, and customer service. The role includes managing staff, maintaining inventory, ordering supplies, and creating a positive dining experience for employees and visitors. The Canteen Manager will work closely with other departments to ensure efficient and effective operation while adhering to health and safety regulations.

Key Responsibilities:

1. Operational Management:

- Oversee daily canteen operations, ensuring smooth and efficient service.

- Plan, prepare, and deliver a variety of nutritious and cost-effective meals and snacks to employees.

- Monitor food quality, presentation, and taste to ensure high standards.

- Manage the overall canteen environment to ensure it is clean, safe, and welcoming.

2. Staff Management:

- Supervise, train, and evaluate canteen staff, ensuring high levels of performance, professionalism, and customer service.

- Coordinate staff shifts, ensuring adequate coverage during peak times.

- Implement training programs on food safety, hygiene standards, and customer service.

3. Inventory & Stock Management:

- Monitor stock levels, place orders for food, beverages, and supplies, and manage stock rotation to prevent waste.

- Ensure that supplies are within budget and that proper inventory records are maintained.

- Maintain relationships with suppliers and negotiate pricing and delivery schedules.

4. Health & Safety Compliance:

- Ensure all food handling, preparation, and storage meets the required health and safety regulations.

- Regularly inspect kitchen and dining areas to ensure cleanliness and adherence to safety standards.

- Ensure staff are trained and compliant with health, hygiene, and safety standards.

5. Budgeting & Financial Management:

- Develop and manage the canteen’s budget, ensuring it operates within financial constraints.

- Track and report on food costs, wastage, and overall financial performance.

- Identify opportunities for cost savings without compromising on quality or service.

6. Customer Service:

- Provide excellent customer service by addressing employee feedback, resolving complaints, and ensuring satisfaction.

- Develop a friendly and positive environment for employees and visitors.

- Promote healthy eating options and accommodate dietary requirements.

7. Menu Planning & Promotion:

- Develop weekly/monthly menus in collaboration with nutritionists and based on employee preferences.

- Introduce new food items or themes to keep the menu fresh and interesting.

- Run promotions, special events, or themed food days to enhance engagement.

8. Reporting & Communication:

- Provide regular reports on canteen performance, including customer satisfaction, sales, and inventory usage.

- Communicate effectively with employees and management regarding menu updates, operational changes, or special events.

- Stay updated on trends in food service, sustainability, and dietary preferences.

Qualifications & Skills:

- Possess High School diploma or equivalent; Culinary Arts, Hospitality, or Business Management qualification preferred.

- Minimum 3 years of experience in food service, hospitality, or canteen management.

- Knowledge of food safety and hygiene standards (e.g., HACCP).

- Ability to work under pressure and handle multiple tasks simultaneously.

The great things you will be expected to do:

Reporting to the Restaurant Manager, and you will be working with the Front of House Team to ensure your team provides an efficient, effective and consistent service to all our customers and clients in our fast paced busy restaurants/cafes! You’ll have the opportunity to assist all your team team members in their duties & support the efficient running of your unit.

• Manage daily operations including cleanliness, organization and staffing
• Perform opening, mid and closing shift duties
• Manage guest relations and guest recovery
• Provide exceptional guest service, and setting the standard for all staff
• Monitor staff performance and hold staff accountable for their performance, ensuring guests experiences meet the company guidelines
• Make hiring and termination recommendations to Management
• Coach and develop discipline all front-of-house employees through ongoing feedback of performance expectations
• Work with Logistics and Procurement to manage supplies deliveries and inventory and maintain records of invoices
• Contribute to management staff meetings
• Guarantee safety and security of customers and employees by following established guidelines and procedures regarding loss prevention and risk management

Health and Safety Responsibilities:

✔ Adhere to Compass Singapore HSE systems and procedures

✔ Follow all Emergency Response plans on site

✔ Follow procedures for identifying, assessing and controlling hazards and risks

✔ Adhere to and maintain food handling standards and food safety plan at all times

• Bachelor degree in Civil Engineering or related equivalent
• Able to liaise with consultants and subcontractors.
• Able to work independently and as a key member of the Site Management.
• Ability to identify potential and occurring problems that affect the schedule of works at site and recommend solutions to relevant team/departmen
• Required skill(s): MS Office, preferable candidate skills
• Minimum 2 years Site/Working Experience

Duties & responsibilities

• Manage a portfolio of audit clients independently.
• Lead and supervise an audit team consisting of seniors and assistants.
• Monitoring audit assignments and performing all aspects of planning and executing risk-based financial and operational audits for a wide range of clientele from various industries.
• Analyse the internal control system of companies.
• Review and ensure completeness and quality of staff work and compliance with all statutory and/or regulatory requirements of the engagements.
• Coach, motivate, and develop team members to attain experience that cultivates technical competencies.

Requirements

• Bachelor's Degree/ Post Graduate Diploma in Accountancy, ACCA, CA or equivalent professional qualification.
• At least 6-7 years of audit experience with a minimum of 5 years as an Audit Senior.
• Mature, responsible, adaptable, flexible, strong analytical skills, and committed.
• Strong oral and written communication skills.
• Good command of Chinese and English in both written and spoken to liaise with Chinese-speaking customers and associates.
• Able to liaise with different stakeholders.
• Proficient in Microsoft Office software programs. Proficient in Audit Express software will be an advantage.

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Assurance PAC and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.