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Job Purpose
As a premier think-tank on real estate and urban studies, the Institute of Real Estate & Urban Studies (IREUS) seek to be at the forefront of research, driving thought leadership to create value for all their stakeholders including both academics and the broader community in the public and private sector, and fruitfully engage in prevailing conversations on the built environment, technology and sustainability.
Through an interdisciplinary, cross-sectoral approach IREUS create insights and solutions that they able to address complex issues, accomplish intended objectives and produce desired outcomes.
By adopting a data-driven, evidence-based stance, IREUS strive for research excellence that furnishes objective perspectives to support robust, information-based decision making, and become a trusted source of expertise for their stakeholders in the public and private sectors and the community at large.
The Assistant Manager is a key staff of IREUS as he/she leads the administrative aspect to assist the institute in achieving their vision and mission.
Duties & Responsibilities
Marketing Strategy Development and Execution:
• Plan, develop and implement marketing strategies to promote research initiatives and events.
• Drive operational excellence by reviewing and improving marketing strategies.
• Coordinate with vendors to create marketing materials through social media, email campaigns, and website content to attract and engage target audiences.
• Analyze marketing performance metrics and make data-driven recommendations for improvement.
Budget Planning, Monitoring and Reporting:
• Collaborate with various departments, including IREUS’ Management and Office of Finance, to ensure alignment of budgets with organizational objectives.
• Work closely with IREUS’ Management to provide guidance on budget development, monitoring, and control processes.
• Gather and analyze financial data, including historical records, forecasts, and market trends, to assist in budget formulation.
• Monitor and track actual expenditures against the budget, identifying and investigating any significant variances.
• Prepare regular budget reports and financial analyses for IREUS’ Management, highlighting any areas of concern or opportunities for improvement.
• Assist in the preparation of financial forecasts, projections, and scenario analysis to support strategic decision-making.
Events Planning and Management:
• Plan and coordinate a wide range of hybrid (in-person and virtual) annual and ad-hoc events, including conferences, seminars, workshops, and symposiums.
• Create event budgets, including cost estimates, revenue projections, and financial tracking.
• Manage all logistical aspects of event planning and execution, including venue selection, event setup, vendor coordination, event materials, speaker invitations and maintenance of contact list.
• Manage onsite event operations, including venue setup, attendee registration, and post-event evaluations.
• Collaborate with internal stakeholders to ensure events align with research objectives and the needs of target audience.
Coordination of Academic / Research Visits:
• Handle academic professors / scholars visiting IREUS which include, drafting invitation letters, visa processing where required, arrangement of accommodation and allocation of office space.
• Work closely with HR and Finance business partners to process reimbursements where necessary, tax declaration and departure clearance.
Procurement and Finance Support:
• Responsible for the role of Procurement Assistant and Verifier which include, the handling of procurement and inventory of office (IT supplies, furniture, assets etc).
• Finance payment processor for all IREUS expenses which include, liaison with Finance Business Partners on Accounts Receivables/Accounts Payables, Fixed Asset Creation / Retirement / Changes in Requests and Journals Reclassification & Inter-dept journals.
Administrative Support and Corporate Services:
• Manage IREUS conference room booking systems and provide secretarial support for all meetings.
• Manage the overall day-to-day operations and daily upkeeping of IREUS office.
• Manage pantry and office supplies and postage management.
• Administration of loan for IT equipment and accessories for staff/visitors.
• Manage Smartcard System by granting door access to staff and students.
• Asset administration – for staff departure clearance.
• Serve as the contact point for all enquiries through IREUS’ generic mailbox.
Personal Assistant to Director:
• Manage Director’s calendar and appointments.
• Manage Director’s applications of official leave, requests for financial support and raising financial support reimbursements via Concur.
Others:
• Undertake the Fire Warden role and assist IREUS with safety initiatives and requirements by UCI & OSHE.
• Undertake any other ad-hoc initiatives and assignments by IREUS Director / Co-Director where deemed necessary.
Requirements
- Diploma/Bachelor’s degree or equivalent with at least 5 years’ of relevant work experience.
- Proven experience in an administrative support role, preferably in the education sector.
- Strong analytical and problem-solving skills, with a keen attention to detail.
- Excellent communication and interpersonal skills to collaborate with stakeholders at all levels.
- Strong organizational and multitasking skills, with the ability to prioritize tasks and meet deadlines.
- Proficiency in using office productivity tools, such as Microsoft Office Suite.
