Overview

In this role you will support the management in delivering quality assurance and customer satisfaction. You will be the expert in aligning company objectives by developing operational procedures and training outlet staff for optimising business and financial performance. This involves cross functional collaboration to plan, coordinate and manage outlet activities to achieve business synergy.

Responsibilities

· Manage and be accountable for outlets’ overall operations

· Assist LWB’s Quality Assurance Executive to ensure outlet operations are compliant with ISO standards

· Update training handbook and standard operating procedures for outlet operations

· Manage outlet schedules

· Develop strategies and streamline work processes to improve productivity

· Ensure that outlets’ premises are in good working condition

· Lead, motivate and train the outlet team to boost staff morale and facilitate succession planning

· Forecast resource and manpower needs

· Formulate strategies to minimise waste production

· Work with the Strategy team to plan, develop and implement sales target, strategies and monitoring mechanisms to achieve outlet revenue growth

· Conduct preliminary performance appraisal and exit interviews

· To manage outlet staff grievances and conflicts and issue disciplinary action when necessary

· Provide timely outlet activity reports to the management

Minimum qualifications

· Proven track record in leading a team

· Experience in F&B operations

Requirements

· Good communication and interpersonal skills

· Good team player

· Able to work within deadlines and well-organised

· Positive attitude and eager to learn

· Display strong initiative and able to work independently

· Thrive in a fast-paced environment and able to adapt quickly

About Our Company

Established for over 30 years, Gan Teck Kar is a well-respected local company in its field with a substantial workforce. We have modern, spacious offices with an excellent canteen and gym provided for our staff.

GTK is looking for dynamic HR manager who can be part of the team here to continue to develop the role and continuously improve our processes and assist in our growth. We are looking for a ‘people person’ who can make a difference in attracting, developing and retaining staff in the in the modern workplace.

Responsibilities

• Lead and manage the full spectrum of HR functions with the help of an HR executive
• Manage full employee lifecycle from onboarding to offboarding including search, selection and retention of the right staff
• Handle work pass applications for new, renewal, cancellation and repatriation of foreign staff
• Highly knowledgeable in current regulations and compliance requirements from the relevant authorities and able to assess impact of changing regulations on the workplace
• Continue to improve and develop the HR function, processes and procedures and also capable of supporting ISO audit requirements
• Responsible for group health insurance scheme and submission of insurance claims
• Source and administer suitable training programmes for employees and apply for training grants
• Manage employee relations and welfare plus monitor external issues
• Responsible for all mandatory HR surveys and reports
• Organize staff recreational events and team bonding activities
• Undertake any ad hoc duties as assigned by the Management team

Requirements:

• Diploma / Degree in Human Resource Management preferred
• Minimum 3 years of relevant managerial experience, ASEAN/international expertise an advantage
• Personal qualities will be important; high integrity, excellent interpersonal and communication skills, proactive practical problem solving and a team player
• Able to handle sensitive and confidential information
• Proficient in Microsoft Office Suite

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Advanced Networks & Sensors

Our Advanced Networks & Sensors business specializes in platform digitalization, advanced connectivity, and cutting-edge manufacturing. This diversity of capabilities presents a range of roles through which you can contribute to the development of innovative, secure, and patented products. Join our team and play a crucial role in developing tomorrow’s technology and connectivity solutions and services to sectors spanning defence, public security, government, and the commercial realm. Your work will have a global impact as we empower customers through advanced communications, intelligent sensors, and the deployment of AI-enabled Edge applications for mission-critical roles.

Together, We Can Make A Significant Impact

You will be a key technology partner to our customers in the MHA sector to thrive on developing the next breakthrough for the security of Singapore. Working closely with the Technical Lead and System Engineer, you will be part of a development team to develop, test and deploy system/network infrastructure as part of an island-wide CCTV project implementation.

Be Part of Our Success

• Lead, plan and drive large scale project that focus on CCTV installation and video analytics islandwide
• Coordinate internal resources and external parties/vendors for flawless execution of assigned projects
• Ensure assigned projects are delivered on-time, within scope and within budget
• Upfront planning to ensure resource availability and allocation
• Develop detailed project plan to monitor, implement and track progress
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques
• Perform risk management to minimize potential risks. Report and escalate to management when needed
• Manage relationship with customers and relevant stakeholders
• Develop spreadsheets and PowerPoint to document needs and update
• Perform other related duties as assigned

Qualities We Value

• Degree in Computer Science or related field
• Project Management Professional (PMP) certification is a plus
• Knowledge of Singapore Government procurement and governance processes will be an added advantage
• Proven experiences (at least 5 years) in handling large scale projects in ICIT environment and preferably in CCTV/ Video analytics related project
• Deep understanding in Agile development for software products
• Experience with project management software tools
• Excellent working attitude, problem-solving, critical thinking, presentation, and negotiation skills
• Excellent client-facing and internal/external communication skills
• Solid organization skills including attention to detail and multi-tasking skills
• Proficient in planning, managing, delegating, and coaching
• Self-driven; results- and customer-oriented
• Working location is in Jurong East
• Singaporeans only

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

• Lead the team in executing electrical work during the construction phase, including cable tray installation, cable pulling, panel installation, cable termination, and testing/commissioning for MV/LV switchgear, transformers, UPS, DCIS/HMI, etc.
• Monitor and inspect construction activities to ensure compliance with design documents.
• Manage a team comprising supervisors, sub-contractors, and vendors.
• Responsible for electrical interfaces with the operational team, conducting meetings, and providing technical clarifications.
• Investigate and troubleshoot electrical switchgear faults or failures, implementing effective corrective and preventive actions.
• Analyze and enhance equipment reliability to prevent recurrence, collaborating with operation groups and external contractors.
• Prepare documentation for maintenance work, ensuring compliance with safety standards, and utilizing appropriate Method Statements and Risk Assessments, meeting BCA requirements.
• Collaborate cross-functionally to ensure systems, equipment, and rooms align with internal customers' needs.
• Review inspection and testing plans for electrical and instrument system installations through relevant checklists.
• Coordinate with stakeholders to ensure the smooth completion of projects.
• Ensuring each stage of the project happens on time, on budget and to a high standard.
• Liaising with staff at every level.
• Sharing regular progress report with top management team
• Working in an office or onsite.

WHO ARE WE?

Kaliber is pioneering change in the industry by making strides in advancing campaign insights, automation, and performance branding. We focus on delivering practical, measurable impact for both short- and long-term goals. We’re reimagining what it means to be an agency—one you can trust, rely on, and that champions its people as some of the most talented in the game.

If you’re a change-maker who thrives on taking on the giants and shaking trees until the snakes fall out, we are the team for you. 

At Kaliber, we don’t just talk about change—we lead it. By attracting and empowering the best talent, we create value for the clients who appreciate what we’ve built and where we’re going.

Our change-making impact: 

• Launched APAC Marketers into 7 countries to help marketers find jobs, opportunities, and each other
• Introduce Performance Branding principles to the world to turn a buzzword into an actionable strategy 
• First agency in the world to not charge management fees on “blackbox” campaigns
• Piloting a 4-Day Work Week in 2025.

ABOUT THE ROLE

At Kaliber, we’re not just about delivering results; we’re about creating lasting partnerships. As a Performance Marketing Manager, you’ll not only lead the charge in optimizing performance marketing channels but also play a pivotal role in ensuring an exceptional client experience. From maximizing account performance and budget utilization to crafting growth strategies that leave a mark, you’ll lead the charge in developing, maintaining, and optimizing performance marketing channels.

We’re looking for a strategic thinker with a knack for leadership, top-tier project management skills, and a deep understanding of digital marketing (both paid and non-paid). If you’re a data-driven innovator who loves making things happen, let’s create impact together!

WHAT YOU WILL BE DOING 

Management and Growth (30%)

• Monitor performance dashboards and proactively manage performance, budget pacing, and campaign opportunities for all accounts.

• Measure and report channel and campaign performance against goals to stakeholders.
• Develop media plans and performance marketing strategies, providing tactical recommendations and optimizations.
• Execute campaigns hands-on when necessary and maintain knowledge of company services and digital marketing solutions for effective client communication.

Client Servicing (30%)

• Prepare and deliver impactful presentations to align client and company goals.
• Conduct Discovery Workshops quarterly, maintaining a thorough understanding of clients’ businesses and advertising objectives.
• Manage all client communications, resolve issues, and ensure compliance with deliverables.
• Facilitate two-way communication between clients and internal teams, ensuring proper representation and alignment of expectations.

Project Management (20%)

• Lead and brief marketing and creative projects, communicating updates to internal and external stakeholders.
• Monitor and ensure quality of deliverables, manage team workload and priorities, and prevent over-servicing.
• Supervise and apply quality control on tasks while staying updated on promotional campaigns and execution.

Team Management and Development (20%)

• Provide guidance and motivation to enhance team performance.
• Coordinate and request training to address team capacity, capabilities, and skill gaps.
• Flag issues to management and contribute to resolving team challenges.

WHAT YOU WILL BRING 

The minimum qualifications for this role include:

• At least 3 years of experience in client servicing and team lead capacity working in a Digital Marketing Agency
• At least 1 year of managing multiple marketing projects
• Bachelor’s degree in marketing or equivalent experience
• Skilled proficiency in directly managing and strategizing for Google Ads and Facebook Ads as a minimum

Preferred qualifications for this role include:

• Proficiency in the following is an advantage: Google Analytics, Google Tag Manager, Google Data Studio, and Google Workspace Suite
• Proven experience with Project Management software (bonus points if you’re a ClickUp pro!)
• Exceptional written, spoken, and presentation skills that bring clarity and excitement to your ideas
• Ready to bring your A-game and collaborate with stakeholders from across the board

Traits that make you a great fit for Kaliber

• Aligned with Our Core Values: You are transparent, communicative, people-centric, and deeply skilled in your craft.
• Team-Centric & Proactive: You naturally engage and collaborate within a team environment.
• Self-Starter with Initiative: You don’t wait for instructions; you see what’s needed and take action.
• Curious about the Bigger Picture: You strive to understand what drives performance and business success.
• Detail-Oriented & Quality Driven: You don’t settle; you consistently uphold high 

• Flexible working hours and arrangement
• Work from home, office, or anywhere in the world
• Generous paid time off—including sick and emergency leaves—on top of your local public holidays
• Provision for company-owned laptop and productivity equipment if needed
• Bi-annual performance and salary reviews
• Private HMO benefits upon passing probation
• Competitive above-market salary
• Work day-to-day with world-class marketers
• Phenomenal team culture
• And more… 
  

NOTE: We are looking for candidates who are open to a hybrid, but flexible working set-up!

1) Manage the food and beverage provision for functions and events

2) Organise, lead and motivate the catering team

3) Ensure health and safety regulations are strictly observed

4) Monitor the quality of the food and service provided

5) Maintain stock levels and order new supplies as required

6) Interact with customers if involved with front of the house work

7) Negotitate contracts with customers, assess their requirements and ensure they're satisfied with the service delivered

8) Oversee the management of facilities, eg: checking event bookings and allocation of resources and staff

Requirement:

1) Good Knowledge of F&B is an advantage

2) Firm and be able to think on the feet in order to manage the ground staff

3) Possess effective communication skills with a drive to succeed

4) Sociable, passionate, committed and enthusiatic

5) Ability to troubleshoot and resolve issues

Job Summary

The Channel Sales Engineer / Manager will be based in Singapore and will be responsible for developing the channel sales strategy, partnering existing distributors, developing new channels to provide compressed air solutions and grow our channel sales revenue.

He/she will act as an interface between Ingersoll Rand and our distributors in Singapore to drive strategic alignment and resolve outstanding challenges relating to sales, service, and operations.

Responsibilities

• • Develop and execute channel sales strategies for Ingersoll Rand’s Industrial Technology & Services (ITS) compressed air solutions in Singapore.
• Identify and develop new channel partners.
• Perform business analysis (e.g., SWOT) through collection of information from competition, distributors, customer buying behaviour, potential market volume, current market share and customer’s feedback.
• Achieve sales target set for area of responsibilities and industries by building and maintaining close relationships with distributors & customers to solicit for orders.
• Provide pre-sales technical assistance (incl. demonstration & technical presentations), product training and after-sales support to distributors and end-users.
• Report channel sales activities timely and accurately, submit monthly reports on channel sales, lost orders, and competition.
• Attending trade shows, conferences, marketing, and other events.
• Work closely with supply chain management, sales support and project engineer and order fulfilment team.

Basic Qualifications

• Degree / Diploma in Mechanical Engineering or related fields.
• Channel sales experience with industrial products such as Air Compressors, Dryers or other similar equipment.
• Driving license & own vehicle.

Travel & Work Arrangements/Requirements

Office-based, will be required to travel within Singapore or overseas for business needs.

Key Competencies

• Customer Orientation
• Ownership
• Business Awareness

What we Offer

• Equity Grant
• Employee Insurance (Incl. Dependants)
• Medical Health Screening
• Outpatient Medical & Specialist
• Dental
• Annual, Sick, Hospitalisation, Marriage, Exam, Compassionate, Maternity, Volunteerism Leaves.

Attachment Description

The Business Development Manager will lead all business development efforts within the organisation, including the development and implementation of business development strategies and activities. He / She is required to identify new business opportunities to better meet the needs of existing markets and bring benefits to the organisation.

Specific Responsibilities

Individual to be involved in:

- Researching and analyzing market trends, sales options, and industry positions to identify new business opportunities.

- Working with potential clients to understand their needs and offer solutions, and maintaining long-lasting relationships with current and potential clients.

- Generating sales leads, preparing and delivering pitches to potential clients, and translating proposals into contracts.

- Staying current on industry trends, market activities, and competitors.

- Collecting, analyzing, and summarizing information and preparing reports.

Technical Skills and Competencies

- Excellent communication skills with business partners and the market.

- Find new business ventures that will benefit the company and and enhance the organization's advantages with demands of the current markets.

- Review marketing effectiveness metrics to improve product offers and corporate competitiveness.

- Ability to learn the skill in Research & Strategy.

Duration of Attachment

- 6 months

Join us as a strategic change agent, playing a pivotal role in shaping the future of our organization. You’ll drive impactful projects, influence company-wide initiatives, and create a legacy that empowers employees at all levels. If you thrive on fostering innovation, leading dynamic teams, and celebrating successes, this is the role for you.

Role and Responsibilities

• Strategic Change Leadership: Develop and implement a comprehensive roadmap for continuous improvement that aligns with long-term business objectives and drives strategic transformation.
• Lean & Kaizen Excellence: Champion lean methodologies and Kaizen practices to streamline operations, eliminate waste, and deliver breakthrough results.
• Culture of Innovation: Foster a mindset of innovation and continuous improvement throughout the organization, empowering teams to think creatively and take ownership of their contributions.
• Recognition & Storytelling: Establish recognition programs to celebrate employee contributions and use storytelling to share success stories that motivate and inspire.
• Employee Empowerment: Launch and guide employee-led initiatives to encourage participation in process improvements, enhancing engagement and ownership.
• Cross-Functional Collaboration: Partner with various teams and senior leaders to align initiatives with strategic business goals and ensure the successful integration of best practices.
• Digital & Lean Synergy: Integrate digital solutions with lean methodologies to optimize processes and support data-driven decision-making.
• Sustainability Focus: Align lean activities with sustainability initiatives to contribute to the organization’s environmental and social responsibility goals.
• Continuous Learning: Stay at the forefront of industry trends and incorporate cross-industry best practices to keep the organization ahead of the competition.
• Diversity & Inclusion: Ensure diverse perspectives are included in all continuous improvement initiatives, leveraging the full potential of the workforce.

Key Competencies

• Leadership & Communication: Exceptional ability to lead, influence, and communicate effectively with employees at all levels.
• Soft Skills: Empathy, adaptability, and strong listening skills to build trust and excitement for change.
• Analytical & Problem-Solving: Strong analytical skills with a proven ability to address complex challenges and implement effective solutions.

Qualifications and Experience

• Bachelor’s degree in Business Administration, Industrial Engineering, Operations Management, or a related field. Advanced degrees or Lean certification are a plus.
• Minimum of 5 years in implementing lean, Kaizen, and large-scale transformation projects that engage and elevate the workforce.

• Ensure the proper upkeep of equipment and systems in the QC IPC/DS laboratory to maintain full compliance with cGMP standards as part of the shift team.
• Conduct product testing and analysis in accordance with cGMP guidelines to meet specified deadlines.
• Offer technical assistance in running and validating necessary testing methods on laboratory equipment and in the development of method transfer/validation protocols and reports.
• Conduct routine analytical testing for in-process, release, stability test, and validation samples, including but not limited to HPLC, UV, TOC, pH, and more.
• Effectively manage work priorities to ensure timely document review and testing.
• Create and review QC documents, encompassing assays of varying complexity, to guarantee their completeness, accuracy, consistency, and clarity, ensuring that materials or final products align with specifications and cGMP standards.
• Prepare for and participate in inspections by health authorities and internal audits within the respective area.

No deviation is a provider of patient-centric solutions for the pharmaceutical industry, and we are currently seeking individuals who are passionate about joining our team. Our areas of expertise include engineering consultancy, Commissioning Qualification Validation (CQV), as well as Quality, Compliance, and Regulatory services.

We strongly uphold our core values of Empathy, Integrity, and Transparency, and we strive to create a collaborative, innovative, and inclusive work environment that fosters personal growth and development.

By joining our team, you will have the opportunity to make a meaningful impact in the pharmaceutical industry while advancing your career.

This role ensures that all raw materials meet established quality standards and regulatory requirements to support manufacturing processes. The ideal candidate will have strong attention to detail, experience in analytical testing, and knowledge of pharmaceutical QC practices.

Key Responsibilities:

· Conduct Testing and Analysis: Perform qualitative and quantitative testing on raw materials following standard operating procedures (SOPs), Good Laboratory Practices (GLP), and Good Manufacturing Practices (GMP).

· Sample Preparation: Prepare samples of raw materials for analysis using appropriate techniques and equipment, such as HPLC, GC, FTIR, UV-Vis spectroscopy, and wet chemistry methods.

· Documentation and Reporting: Accurately document test results and observations, maintain detailed laboratory records, and prepare reports in compliance with regulatory standards.

· Compliance and Safety: Adhere to all quality and safety standards within the laboratory, ensuring all work is conducted according to regulatory guidelines (FDA, EMA) and company policies.

· Instrument Calibration and Maintenance: Ensure that laboratory equipment is properly calibrated and maintained; troubleshoot issues and coordinate with the maintenance team as needed.

· Inventory Management: Monitor raw material inventory levels, including reagents and supplies, and coordinate with the purchasing team to replenish stocks.

· Continuous Improvement: Participate in continuous improvement initiatives to enhance lab efficiency, accuracy, and safety, and identify potential areas for process optimization.

· Collaboration and Communication: Work closely with cross-functional teams, including production, QA, and R&D, to ensure timely support and resolution of QC issues.

Qualifications:

· Education: Diploma or Bachelor’s degree in Chemistry, Biochemistry, Pharmaceutical Sciences, or a related field.

· Experience: 1–3 years of experience in a QC laboratory within the pharmaceutical or biotech industry, with a focus on raw materials (experience with GMP and GLP preferred).

· Technical Skills: Proficiency in analytical testing techniques, especially HPLC, GC, FTIR, and wet chemistry methods. Familiarity with Laboratory Information Management Systems (LIMS) is a plus.

· Attention to Detail: Strong attention to detail and accuracy in testing, documentation, and reporting.

· Regulatory Knowledge: Understanding of industry regulations and standards, including FDA, ICH, and USP guidelines for raw materials.

Work Environment:

· Ability to work in a laboratory setting, which may involve exposure to chemicals and use of protective equipment.

· May require occasional lifting of equipment or samples (up to 25 lbs).

Job Description

• Gain a comprehensive understanding of the program, connecting various business units and identifying potential business opportunities within each.
• Regularly engage with customers through weekly scorecard and quality meetings, monthly safety, and continuous improvement (CIP) sessions, project-related discussions, KPI reviews, and strategic business reviews.
• Lead and/or participate in CIPs and ad hoc projects focusing on workplace safety enhancements, automation, process optimization, quality improvements, productivity gains, data analytics, data visualization, storage models, freight consolidation, cross-border trucking, and overall network planning.
• Oversee the planning and execution of projects ranging from short-term (6 months) to long-term (10 years) timelines.
• Act as the primary representative in customer engagements and project-related meetings.
• Take a leadership role in staff training and career development planning.
• Manage multiple CIPs and ad hoc projects simultaneously, ensuring adherence to project timelines.

Requirements

• Minimum bachelor’s degree in related field of study.
• Minimum 4 years of relevant experience in contract logistics leadership role.
• PMP certification preferred.
• Possess excellent written and verbal communication and interpersonal skills.
• Ability to conceptualize and communicate operational information to non-operational personnel.
• Diplomatic and customer service-oriented, with the ability to tactfully handle rejections.
• Capable of thinking through and formulating project budgets.
• Proficient in project management, meeting deadlines, and managing diverse stakeholder expectations (internal and external).
• Strong problem-solving and inquisitive skills.
• Proficient in data analytics and data visualization.

Account Manager Responsibilities:

• Communicating with clients to understand their needs and explain product value.

• Building relationships with clients based on trust and respect.

• Collaborating with internal departments to facilitate client need fulfillment.

• Collecting and analyzing data to learn more about consumer behavior.

• Keeping accurate records pertaining to inventory and account notes.

• Maintaining updated knowledge of company products and services.

• Resolving complaints and preventing additional issues by improving processes.

• Identifying industry trends.

• Acting as a client advocate with a focus on improving the buyer experience.

Account Manager Requirements:

• Education or experience may be preferred.

• Exceptional verbal and written communication skills.

• Ability to collect, track, and analyze large amounts of data.

• Adaptability and strong problem-solving skills.

• Excellent active listening skills.

• Ability to build rapport and collaborate with others within the company and externally.

• Understanding of consumer behaviors and industry trends.

• Extensive, accurate product knowledge.

Responsibilities:

• Act as the Leader on all SHE aspects in the terminal; provide SHE leadership and direction to the terminal
• Drive the implementation of the SHE plans and management systems within his department and the terminal
• Monitor the progress of the terminal’s SHE initiatives and Must-Win-Battles (MWBs) implementation
• Conduct periodic reviews to ensure that SHE plans remain relevant and on target
• Perform the role of validator for workplace inspection reports
• Monitor the terminal’s SHE performance and drive for improvements. Ensure timely consolidation and submission of SHE KPIs
• Manage the occupational health & industrial hygiene programs in the terminals
• Ensure a positive & proactive safety culture is maintained in the terminal through the organization of appropriate safety culture programs
• Maintain a high level of preparedness for SHE emergencies; ensures drills / exercises are conducted as planned and emergency equipment ready for deployment
• Manage and monitor the terminal SHE resources such as budget, personal protective equipment and permit-to-work stocks
• Ensure compliance to all statutory safety, health, environment and security requirements through updates, reviews and audits
• Take action to improve regulatory SHE performance and resolve non-compliances
• Oversee and manage the terminal’s risk management process through conducting risk assessments and reviews
• Ensure that the appropriate risk assessment procedures are followed
• Ensure that all actions identified through these assessments and reviews are duly closed
• Support the planned SHE audits and reviews
• Ensure that all improvements identified from incidents, workplace inspections, near-misses and audits are duly completed
• Drive other SHE Improvement initiatives for continual improvements in safety and operational performance
• Support the sustainability initiatives in the terminal, including monitoring energy efficiency and encouraging initiatives to improve improvements in energy efficiency
• Act as the sole point of contact with SHE-related government agencies and mutual aid companies
• Drive internal stakeholders’ alignment before engaging external parties on strategic matters
• Build stakeholder relationships both internally and externally
• Manage, motivate and develop terminal staff and contractors in all SHE aspects
• Lead the terminal SHE department to ensure a high level of performance through mentoring and coaching

Requirements:

• At least 8 to 10 years of safety, health and environmental management experience with at least 3 years in a management position
• Degree or Diploma in Engineering or Safety, Health and Environment management
• Preferably with WSH Level C or above certification
• Have thorough understanding of Singapore safety regulations including WSH Acts, Regulations and Standards and regulatory process; the ability to research, analyze, interpret and implement HSE regulations, standards, and best practices

Wärtsilä is an innovative technology company known for being a forerunner in the Marine and Energy markets. Every day, we – Wärtsilians - put our hearts and minds into turning Wärtsilä's purpose of enabling sustainable societies through innovation in technology and services into reality. Our ultimate aim is to provide increased value to both our customers and society. New, game-changing ideas and continuous improvement have been part of our DNA since 1834. Together, we can create new business opportunities and more sustainable future that we can all be proud of.

We want to transition the world towards a decarbonised and sustainable future. By pushing the boundaries of engineering and technology, we can make it work. We are always on the lookout for future-oriented talent – want to join the ride?

As ANCS (Automation, Navigation & Control Systems), we transform how vessels perform to create the safest and most efficient journey for our customers – always with the vision in mind to navigate towards a more sustainable maritime industry. With our rich history of pioneering maritime technologies we have defined industry benchmarks.

To be better tomorrow, we need the right talents today to complement our strong team of 650 employees in over 10 countries across the globe with the right skills, experience and a winning attitude.

We are looking for a Senior Manager Parts Coordination Management (m/f/d) to join our team.

The preferred location for the position is in Hamburg (Germany), but also Hørsholm (Denmark) or Pandan Crescent (Singapore) are possible location.

What you will be doing

As Senior Manager you will be responsible for overseeing the shipment and replacement procedures. More importantly you will be responsible for providing guidance, instruction and training to inspire the parts team to perform at their optimum. You should create a cohesive team that works efficiently to ensure a flawless customer experience related to ANCS part deliveries. The team operates from various country locations among them Germany, Denmark, Netherlands, Norway, Italy, USA, Singapore, Korea and China.

As PCM Manager you will:

• Provide overall leadership and administrative management forapproximately 25 to 30 team members which includes:
  • defining roles and responsibilities
  • conducting performance reviews, development discussions and target settings
  • participating in salary planning
  • promoting professional growth through timely performance feedback, coaching, and counselling
• Work across teams on developing and implementing delivery processes, ensuring one global aligned way of working
• Work towards continuous process improvements and overall process compliance
• Support cost reduction efforts, and identify cost take out
• Organize reporting and controlling
• Define strategy and operational objectives for the team, clear team goals and KPIs
• Ensure the transfer of knowledge within the team
• Ensure the highest level of quality and response time for part deliveries
• Oversee day-to-day teams' operation and performance
• Create a healthy and motivating work environment
• Cooperate with relevant internal and external stakeholders.
• Work in accordance with business as well as quality, health, safety, and environmental guidelines

Success measures:

• Sales & Margin
• Working Capital
• Response Times
• Customer satisfaction
• Employee Satisfaction

To be successful in this role, we expect you to have:

• Technical or commercial studies with corresponding professional experience, preferably experience in leadership role with decentralized teams
• Great interpersonal and communication skills (across cultures and functions)
• Ability to create and maintain a healthy and motivating work environment
• Critical thinking and problem-solving skills
• Quick decision-making skills
• Sense of ownership and pride in your performance and its impact on the company’s success
• Team player
• Good time-management skills
• Customer centric mindset

Other qualifications/skills include:

• experience with process development and optimization
• In-depth SAP knowledge

It’s a plus if you:

• are familiar with the maritime business and regulatory environment
• have knowledge of the NACOS Core product portfolio
• fluent English language skills (spoken and written)

In this role, some travel is required to meet with our customers around the world. Thus, we hope you to be ready to travel approximately 40%, even though most of the meetings are held virtually.

Why you and us?

We at Wärtsilä believe in empowerment, ownership and taking responsibility of our work. We support each other’s growth and co-creation is the true basis of our innovation. We have courage to see opportunities and take initiative.

We are authentic and honest, and we strongly believe in that by being your own true self you can accomplish so much more. We don’t always get it right the first time, and if mistakes are made, we make sure to learn and grow from them. We want everyone to voice their opinions freely. That is why we have built an environment that empowers you and everyone around you, and where you can feel safe and cared for. Are you eager to be part of this ambition?

We have an amazing team and we are excited about our work and the impact it has on building sustainable societies. We are looking to find a colleague with this shared passion for smart technologies and a sustainable future.

Quality Management System:

• Responsible for quality oversight of operations at PharmaGend Global Medical Services Pte Ltd facility. Adhere to laid down Quality Management System, its effective implementation and facilitate continuous improvement in all manufacturing area activities, and effective resolution of routine Quality issues.
• Tracking, trending and closing QMS events using TrackWise. Review and Approval of documentation associated with key quality compliance indicators - Deviation, Market Complaints, Product Recalls, CAPAs, Change Controls, Returned Goods and other quality system documents e.g., Product Quality Review, SOP's, Protocols, reports as appropriate; and actively participate in investigations.
• Subject matter expert in Qualification and Validation activities related to GMP area, production equipment and key utilities e.g., Purified water system, Compressed air system.
• Review periodically the Quality Performance parameters, review and approve appropriate remedial actions towards compliance and Quality of products supplied. Identify proactively the actions towards continuous improvement and measure performance of Quality through various tools / Quality Indicators.
• Escalate the quality events, trends as appropriate to various management levels in organization for appropriate regulatory actions as applicable and provide close-out actions as deemed necessary / required.
• Ensure timely review and / approval of executed batch records, and final batch release to market. and disposition (Release/Rejection) of in-process and finished product batches as appropriate.
• Implement ongoing process management mechanisms (process mapping, documentation, metrics, monitoring systems and process control techniques).
• Perform periodic review of Quality Performance parameters and approve appropriate remedial actions towards compliance and Quality of products supplied. Identify proactively the actions towards continuous improvement and measure performance of Quality through various tools / Quality Indicators, provide Quality Management Reports.
• Escalate the quality events, trends as appropriate to various management levels in organization for appropriate regulatory actions as applicable and provide close-out actions as deemed necessary / required.
• Conduct internal audits and/or vendor audits as required.
• Ensure the SOPs are in line with the practice and revision thereof if required.
• To ensure that the facility is kept all time ready to handle any regulatory, customer or internal audit.
• Act as a designee to for Head Quality on QMS related matters.

Documentation Compliance:

• Review and approval of master BMR/BPR and issuance of BMR/BPR.
• Control and Management of archived documents.
• Preparation and Review of SOPs/Work instructions and forms related to quality assurance and cross functional departments.
• Review and approval of protocol and reports.
• Ensure effective control of confidential and all technical documents and information networking, timely review and approval of relevant technical documents.

Quality Risk Management:

• Participate in Identification and implement risk approach in validation / qualification area based on overall risk management policy / guidelines to control / mitigate risks.
• Apply risk management tools and techniques.

People Management including Technical Training:

• Assign responsibilities, monitor performance, counsel & provide feedback on team performance, plan & monitor required training and development to ensure a committed & competent team.
• Build strong and positive cross-functional working relationships by working to include them in the improvement activities/training, making sure their needs and requirements are carefully considered.
• Conduct Technical Training (On the Job as well as Classroom) to fellow colleagues, new employees and cross functional team.

Management of interface with Regulators/Customers

• Interact with customers/regulatory bodies in a timely manner to address quality / technical related events to ensure desired outcome and adherence to regulatory commitment and compliance.
• Interpret current Regulatory guidance and implement at site.
• Management technical agreement with ESP and clients.
• Updating GMP Documents as per Regulatory amendments and process requirements.
• Ensure compliance with various regulatory commitments, regulatory requirements and customer requirements as applicable including policies.

Requirements:

• Bachelor’s degree and/or Maste’s degree in Pharmacy or Chemistry.
• At least 10 to15 years of experience, demonstrated ability to execute against the strategic and tactical objectives provided by senior leaders both within Quality and outside of the function.
• More than 8 years’ experience in pharmaceutical validation, qualification projects.
• In-depth understanding of Manufacturing/Pharma Business
• Strong team leadership skills
• Strong staff coaching and development skills.
• Strong ability to communicate.
• Strong ability to influence in a team environment and collaborate with peers.
• May participate in interactions with various governmental agencies/regulators and external auditors.
• Strong understanding of US FDA regulatory requirements.
• Serves as an active member of the Quality Management Team
• Serves as an expert to identify best practices across the organization, shares and implements as appropriate.
• Interacts with site efforts to ensure consistency in policies and practices.

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• 6 days work.

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• Able work at container site office.
• 6 days work.

• Creating development plans and forecasting sales targets and growth projections.
• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.
• Implement and develop sales activities in the responsible sales area under the leadership.
• Identifying market opportunities through meetings, networking, and other channels.
• Meet/Exceed the sales task，complete the responsible task independently.
• Maintain the existing customer, establish the detailed customer files.
• Be an AR controller according to the account period required by company.
• To visit the customer site or conduct video conference regularly to share the market update, to do the QBR/MBR in order to maintain the existing customer.
• To perform sales call to new/potential customers which are raised on target list given.
• To do market investigation, research, list up the new/potential customers.
• To propose the solution to overcome and obtain new business & share-up business both Air, Ocean and Cross Border Trucking.
• To report whatever irregularities to a direct supervisor in a timely manner.
• To do trouble shooting if something irregularity happen. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.
• To settle the outstanding account receivable based on the terms and conditions given.
• To manage the RFQ (spot, monthly, 3 months, annual) with RFQ team and to do rate proposal to customers both Air and Ocean business.
• To perform to share the market information proactively to the existing customers and target customers
• To input the sales progress in CRM system based on the specific days timeline.
• To expand Singapore export/import business both Air and Ocean. Also, to manage 3rd party business (offshore business) as well to secure and expand business if the business owner is Singapore customer.
• To communicate with overseas offices to share each sales status and work closely with them in order to get closer the business.

Job Requirements:

• Min 3 years of experience as Sales in freight forwarding company with at least Diploma/Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.
• Good command of English and able to write and speak advance Japanese language fluently to liaise and communicate with Japanese clients.
• Computer literacy.
• Excellent presentation skills and communication skills.
• Strategic thinking and statistical analysis skills

• Oversee full spectrum of human resource functions, including manpower planning, recruitment, compensation & benefits, training, performance management, and employee engagement.
• Spearhead the recruitment process for all levels of the organization, ensuring a seamless and efficient hiring process. Develop innovative talent acquisition strategies to attract and retain top-tier talent.
• Manage compensation and benefits programs, including salary benchmarking, benefits administration, and payroll processing. Ensure competitive and equitable compensation practices.
• Oversee the performance management process, including goal setting, performance evaluations, and career development planning. Provide guidance and support to managers and employees.
• Develops and implement HR policies and procedures in line with the Company objectives.
• Ensure compliance with Work Injury Compensation Act (WICA) policies and procedures, Ministry of Manpower (MOM) labor laws, and Inland Revenue Authority of Singapore (IRAS) tax regulations.
• Address employee relations matters, including grievances, disciplinary actions, and conflict resolution. Foster a positive work culture through employee engagement initiatives.
• Do all administrative tasks such as record-keeping, HRIS management, and documentation. Maintain the accuracy and confidentiality of employee data.
• BCA and Bizsafe renewals.
• Manage office services such as contract renewal, utilities, etc.
• Other ad hoc duties given by the managing director.

Your Mission

As a Project Manager, you will be responsible for driving the development of HMGICS's Technology Roadmap and fostering a robust ecosystem of innovation and technology partners. You will define methodologies, identify pain points, and leverage data-driven insights to continuously enhance factory processes.

What To Expect

[Technology Roadmap Development]

• Collaborate with HMGICS and HMG stakeholders to plan and implement the technology roadmap.
• Design, develop, and maintain HMGICS use cases and technology catalogs.
• Foster and manage a network of technology and innovation partners.

[Work Process Management and Pain Point Identification]

• Define and implement methodologies to measure performance and project ROI.
• Engage with manufacturing stakeholders to gather data and identify critical pain points.
• Analyze data to identify operational bottlenecks and system limitations.

[Technology Solution Deployment]

• Leverage data analysis and collaborative workshops to develop practical and sustainable solutions.
• Provide project management support to operational teams during solution implementation.
• Monitor post-deployment performance and ensure a smooth handover to production teams.

What You'll Bring

• Master's or Ph.D. degree in Engineering or a related field.
• Minimum 5 of experience in management consulting, business process re-engineering, IT/OT system development, process innovation, or business/system consulting.
• Experience using simulation tools and techniques (e.g., digital twin, discrete event simulation) to model and analyze complex systems.
• Strong technical expertise in process innovation consulting projects, IT/OT system development projects, and data analysis or business intelligence implementation.
• In-depth understanding of the manufacturing industry.
• Strong problem-solving and analytical skills to identify opportunities for improvement and develop innovative solutions.
• Excellent communication and interpersonal skills for effective collaboration with diverse stakeholders.

Roles & Responsibilities

• Chair meetings with customers and any contractors, prepare meeting minutes
• Plan, monitor and control operations activities
• Follow up on open tickets with product principals

Experience

• Minimum 5 years working experience
• 3-5 year of managing IT Operations
• Familiar with general IT Infrastructure management
• Familiar with IT Service Management Processes

A. Overall Purpose Of The Job

The incumbent is responsible for developing and driving new businesses as well as account extension businesses of existing clients within the Assigned Segments, from lead generation through to close.

Main responsibility is to aggressively drive new and account extension businesses for the Singapore market through the development of sales strategies and tactical execution of action plans in order to meet the monthly, quarterly, and yearly allocated sales targets.

Incumbent will be part of the Singapore Sales & Marketing team and is required to ensure alignment of Sales strategies within the Singapore market. This is achieved through the direction of Managing Director Singapore & Middle East in conjunction with Sales activities, campaigns, and strategies in accordance with the International SOS Group Sales leadership team.

B. Key Responsibilities

a. Sales Targets and Strategies Execution

(i) Develop and execute activities that will enable the achievement of the assigned sales targets

· To achieve the assigned sales targets on a monthly, quarterly, and yearly basis.

· To prepare actions plans and schedules to identify specific targets and/or opportunities within the assigned sales verticals.

· To ensure the required number of sales calls/visits to prospects and existing clients are achieved.

· To work with Head of Marketing and Communications, Singapore to ensure consistent lead generation. To qualify and follow up on the leads and/or referrals resulting from field activities.

(ii) Plan strategies, jointly with Managing Director Singapore & Middle East and Head of Account Management & Partnerships, that support the achievement of assigned sales targets

· To identify business opportunities via prospect development and/or evaluating the changes within the market environment.

· To analyzedata of existing clients and determine the appropriate sales approaches to enable account extension and up-selling of additional services/solutions.

· To review and develop strategies with regards to the verticals and/or initiatives that has been assigned.

· To provide timely sales pipelines updates when required and with the ability to accurately project the estimated close won period of the identified opportunities.

b. Clients & Prospects Engagement

(i) Focus on client centricity

· To maintain and enhance client relationship by providing support, information, guidance and following up on required sales activities whenever is appropriate.

· To cultivate effective business relationships with identified economic buyers, influencers, technical buyers, and buyers to ensure buy-in of solutions.

· To ensure prompt response to clients and prospects queries, ensuring the correct expertise, knowledge and personnel are involved in the response.

(ii) Ability to develop opportunities

· To participate in relevant sales and/or marketing events as deemed required by Managing Director Singapore & Middle East.

· To identify and attend trade meetings, industry conventions and networking events hosted by business associations so as to network and obtain sales leads.

c. Sales Administration & Support

(i) Strong focus on administration

· To provide support to Client Services team to ensure client related documentation, invoicing and entries within relevant systems are being managed accordingly.

· To support Finance team to ensure working capital targets for the assigned clients are being well managed according to the assigned Finance targets.

· To ensure the accurate and timely updating of sales related details, information and sales calls/visits made within the existing systems (e.g. SalesForce.com).

· To adhere to the required sales processes, procedures, and protocols.

(ii) Collaborate with relevant teams

· To work with Commercial Services team to develop competitive pricing that will enable the winning of the opportunities that has been targeted.

· To work with other relevant teams whilst pursing opportunities with existing clients and/or prospects (e.g. Medical and Security team, Operations team, Assistance Centre team etc.).

· To liaise and work with Singapore team members as well as relevant Group and other countries functions on all sales related activities.

(iii) Pursue opportunities to improve

· Maintains professional and technical knowledge by attending internal and/or external education workshops, trainings, briefing sessions and/or external events as arranged by the Managing Director Singapore & Middle East.

· Display keen interest in participating in the scheduled Sales & Marketing meetings.

C. Job Profile

Required Skills, Knowledge and Competencies

· Strong consultative selling and/or value selling business knowledge, preferably within the Corporate, Government and/or Education verticals.

· Result oriented, displaying high passion, drive and motivation so as to achieve the assigned sales targets and Key Performance Indicators (KPIs). Ability to identify what to do when performance deviates from plan and execute corrective measures.

· Strong analytical, problem and decision making capabilities. Able to analyze the information in a given situation and recommend the best course of action.

· A self-starter who is able to work with minimum direction whilst possessing both the desire and ability to develop constructive ideas to react to the ever changing business environment.

· Exceptional written and verbal communication skills. Able to communicate and deliver client presentation with ease and flair.

· Persuasive, articulate and able to work with and influence people of different nationalities, personalities and across all levels.

· Display good cross functional skills, with the ability to collaborate and communicate effectively within a demanding and culturally diverse matrix organisation.

· Stress tolerance, able to do the job/task with minimal anxiety level.

· Hardworking, persistent and a dependable team player.

Required Work Experience

· At least 5 years in a sales representative role.

· Proven track record in business development and account management activities, selling complex B2B solutions to multinational companies in a fast moving and global 24/7 environment.

Required Qualifications

· Bachelor’s Degree, Business and Marketing majors preferred.

Travel / Rotation Requirements

· Singapore based, with occasional travels within Asia, depending on business requirements.

KEY DUTIES AND RESPONSIBILITES:

· Collaborate with key account managers to identify new business and grow relationships that assist in revenue generation for the organisation.

· Support or lead development initiatives of the identified new business strategies / opportunities.

· Develop and prioritize a list of target prospective clients for specific service sales and a strategy to achieve defined sales targets.

· Pursuing and opening a line of dialogue with prospective clients.

· Develop a strong relationship with the potential client’s relevant contact person, organize visits to the client’s facilities or to our facilities, showcasing our capabilities and identifying the service requirements.

· Develop sales performance metrics based on organisation service prices and cost structure approach.

· Securing a position to tender or quote for upcoming work with new potential and existing clients.

· Ensure the timely preparation of proposals for our CDMO & CMO services and efficient conclusion of manufacturing service agreement.

· Work with operations team to develop the potential and existing client’s required activities within target markets.

· Partner with operations and service delivery teams to develop accurate and timely quotations and proposals for your clients.

· Establish continuous market monitoring, identify trends, and liaise with operations team to develop new solutions.

· Maintain current knowledge of service capabilities and relationship network of stakeholder throughout the Organization.

· Develop intervention strategies to mitigate gaps in delivery of logistics services. Monitor any lapses in delivery of logistics services to clients.

· Any other activities as and when assigned by the Superior.

REQUIREMENTS:

· Excellent verbal / written communication and technical presentation skills.

· Interpersonal skills with the ability to interact with all levels of management, consultants, and clients, with highly developed presentation, negotiation, and persuasion skills.

· Possess extensive and recent experience in a similar senior sales position within the life sciences sector (preferably with a focus on CDMO & CMO services).

· Results focused, commercially aware, creatively and ability to understand clients’ and the organization operational requirements.

· Ability to develop innovative solutions for clients and have a strong aptitude to convert strategy into results for the organization.

· Ability to travel, present and promote capabilities, express initiatives and foster effective positive communication between clients and the organization.

· Ability to work independently with limited supervision.

EDUCATION & EXPERIENCE:

· Minimum Bachelor of Science in biology, chemistry, biochemistry, microbiology, or similar relevant education.

· At least 6-8 years of relevant industry sales/business development experience.

· Knowledge of Formulation Development and Manufacture of pharmaceuticals.

· Experience in a Contract Development and Manufacturing Organization (CDMO) or Contract Manufacturing Organization (CMO) is an advantage.

The Membership Manager / Executive is responsible for overseeing Defence Collective Singapore’s (DCS) membership. As a key member in the Membership team, this role is crucial in fostering community engagement and advocacy through membership.

Defence Collective Singapore (DCS) is the parent company of Singapore Discovery Centre, Singapore Navy Museum, Singapore Air Force Museum, and upcoming brands to be subsumed under the DCS umbrella in near future.

Key Responsibilities:

Membership Management:

• Develop and implement innovative membership strategies to attract, engage and grow DCS members, with the end goal of cultivating advocacy.
• Collaborate with both internal stakeholders and external partners to create desirable value propositions of the membership. That includes member benefits, user experience at various touchpoints and loyalty programme.
• Manage the day-to-day operations of the membership programmes, including acquisition, retention, renewals, benefits, member app, as well as database management and analysis.
• Build and maintain strong relationships with members through personalised communication and a calendar of creative events, to foster a positive, engaging, and impactful member experience.

Qualifications:

• Bachelor's degree in Event Management, Business, Marketing or a related field.
• For Manager position, 3-5 years of working experience, with a focus on membership and loyalty programme.
• For Executive position, fresh grads are welcome to apply.
• Strong organisational, analytical and project management skills.
• Excellent written and verbal communication skills.
• Great attention to details; with a flair for aesthetics.
• Competent with a strong marketing acumen, result-oriented and with a passion for impactful member engagement.
• Creative, cheerful and fun-loving!