This position will support scheme implementation which includes reviewing end-to-end processes, monitoring process indicators, managing public communication and stakeholder management.

Responsibilities:

Application Processing and Decision Making

· Process scheme applications, appeals and exceptional cases

· Propose recommendations for appeal cases and seek management’s approval

· Perform checks on points accumulated through active job search conditions

Verification and Due Diligence

· Verify supporting documents

· Conduct checks with external parties, including calling employers,

· contacting medical institutions, cross-checking with CPF Board and MSF on financial situations

Financial Management

· Perform grant disbursements

· Track actual employment status via CPF contribution post-disbursement

Stakeholder Engagement

· Support engagement with physical touchpoints, such as MSF SSOs, e2i career centres, Service SG centres

· Work with stakeholders to address queries and feedback

Process Improvement

· Identify and recommend solutions to enhance WSG's existing processes for improved efficiency and increased data accuracy

Performance Monitoring

· Support tracking of process indicators

Requirements:

• Awareness of various government initiatives related to manpower/training
• Good engagement and time management skills with experience in account/ project management and/or operational role
• Ability to establish and maintain effective relationships with stakeholders
• Good written and spoken communication skills

All applicants will be notified on whether they are shortlisted or not within 4 weeks of the closing date of this job posting.

Our client is a global firm focused on early stage technology investments who are now hiring for their latest Associate / Manager.

Responsibilities / Requirements:

- 5+ years work experience

- Corporate Finance experience a must e.g. from the Big 4

- Research and develop metrics in tracking and monitoring portfolio companies’ performance, prepare regular reports for investment portfolios for internal updates

- Conduct market research and analysis on tech industry

- Lead entire deal transactions from start-to-end, origination and execution of investments (including preparing investment memo, term sheet negotiation etc).
- Proven track record in analysing financial numbers with attention to details
- Strong knowledge of Excel including advanced functions

- Experience with cash flow modelling and investment valuation techniques
- Strong relationship management skills to develop new connections, broaden and deepen one’s ecosystem.

- A real passion for technology

- Strong SOP working culture

Please apply with a copy of your CV for more information.

Company Description:

Mummys Market Pte Ltd is revolutionizing the parenting sector through data-driven growth across our retail, e-commerce, and exhibition platforms. We use comprehensive data analytics to enhance our offerings and deliver exceptional marketing services to global brands. As Southeast Asia’s leader in baby fairs, we host major events that attract hundreds of thousands of visitors annually. Our commitment to innovation and data analytics drives our mission to redefine industry standards and elevate customer experiences.

Role Description:

We are seeking a full-time Business Development Executive/Manager (Sales) to join our team in Singapore. This role goes beyond traditional sales functions; you will act as a business consultant and solutions expert to our clients. Your responsibilities will include new business development, lead generation, account management, and client communication. You will identify and pursue business opportunities, build and maintain customer relationships, and drive revenue growth by offering tailored solutions that meet our clients' unique needs.

Daily and Monthly Responsibilities:

- Conduct market research and lead sourcing to identify potential clients- Pitch online and offline platforms and brand activation opportunities

- Serve as a business consultant, leveraging strong business acumen and understanding of various business functions

- Achieve company KPIs and sales targets

- Develop long-term business relationships with clients, acting as their trusted advisor and solutions consultant

- Spot opportunities to collaborate with clients to drive their growth, utilizing the robust ecosystem of Mummys Market

- Provide marketing and operational support to ensure high-quality customer experiences

- Understand and analyze clients' business needs, offering tailored solutions that drive their growth and success

- Regularly communicate with clients to assess their evolving needs and adjust strategies accordingly

- Build rapport and deeply understand the solution needs of clients and prospects

Skills Required:

- Excellent teamwork and ability to work under pressure

- Discipline and self-motivation to achieve sales targets

- Strong business acumen and opportunity identification

- Exceptional communication and interpersonal skills

- Experience in account and customer relationship management

- Proven track record in achieving sales targets and driving revenue growth

- Ability to thrive in a fast-paced environment

- Experience in the parenting or baby products industry is a plus

Qualifications:

- Self-motivated and dedicated team player

- Capable of working independently with minimal supervision

The incumbent will be responsible for the software development life cycle (SDLC) for new applications, as well as provide support, enhancements and maintenance management of all the software applications in CDC to ensure smooth and efficient system operations in line with business needs.

Job Responsibilities & Duties

• Develop and enhance web-based system applications to support business operations and improve systems efficiency.
• Maintain and support existing applications, as well as handle backend Web/API development and integration testing. This includes integrating sources from ERP systems like SAP and other subsystems across various operations, along with integrations with regulatory applications, focusing exclusively on our internal apps.
• Keep up-to-date with and thoroughly understand business requirements to identify technological gaps.
• Recommend appropriate technological transformations (in terms of applications, integration costs, etc.) to ensure IT business support remains current and efficient.
• Provide user support for various organizational applications to maintain business continuity and ensure smooth operations.
• Collaborate with internal stakeholders and various IT teams during the development process.
• Participation in a variety of innovative projects, including GenAI and data analytics initiatives

Educational Qualification / Technical Competencies

• Bachelor’s degree in Computer Science, Software Engineering, or a related field (or equivalent practical experience.
• Preferably posses 3-5 years of experience in application development.
• Experience with mobile applications or technologies will be a plus.
• Expertise in the .NET platform, particularly in developing web applications using C#.
• Strong proficiency in Python for scripting and data analysis.
• Comprehensive experience in Microsoft SQL database development, management, and optimization.
• Familiarity with the latest advancements in application technologies and frameworks.
• Demonstrated ability to troubleshoot and solve complex technical issues.
• Adept at integrating third-party APIs and services.
• Capable of conducting code reviews to ensure adherence to best practices and coding standards.
• Experience in using version control systems, such as Azure Repo, for efficient collaboration.
• Knowledge of cloud platforms is a plus, such as Azure, GCP, AWS for deploying and managing applications.
• Understanding of cybersecurity principles to safeguard applications and data.

Functional Competencies

• Strong written and verbal communication abilities.
• Enthusiastic about programming.
• Capability to apply technological expertise innovatively within a business context.
• Proficient in managing several projects simultaneously.
• Good communication skills (written/spoken) are essential.

About the Team

• We are a team of specialists passionate on the benefits of technology and engagement is the key element within this team.
• Enthusiastic in technology, enjoys sharing and exploring into new ideas and technologies. It is important to share information on past working experiences and technologies.
• We run multiple projects in various domains to keep the passion strong.
• We drive the importance of professional certificates and constant updates in the digital and technology domains.

Job Summary:

As the Technical Lead/Manager, you will play a critical role in overseeing the development and migration of projects using Thunderhead 6.0 and Xceptor tools. You will lead a team of developers, ensuring that projects are executed efficiently and effectively while meeting business requirements and quality standards.

Key Responsibilities:

• Oversee the acquisition and development of software systems in organisational units.
• Monitor the results and quality of the different software solutions and projects implemented in the organisation.
• Lead the design, development, migration, and implementation of solutions using Thunderhead 6.0 and Xceptor tools.
• Oversee the development of Proof-of-Concept/ solutions and provide technical expertise on the development of software and platform features, ensuring that appropriate security and risk factors are considered.
• Collaborate with stakeholders to gather project requirements and translate them into technical specifications.
• Develop and execute project plans, ensuring timely completion of milestones and deliverables.
• Provide technical leadership and mentorship to team members, promoting best practices in coding, testing, and implementation.
• Troubleshoot and resolve issues during the migration and implementation phases, ensuring minimal disruption to operations.
• Work with cross-functional teams to integrate solutions into existing systems and workflows.
• Maintain comprehensive documentation of project processes, architecture, and implementation strategies.
• Stay updated on the latest developments and features in Thunderhead 6.0 and Xceptor tools, as well as industry best practices.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Significant experience with Thunderhead and Xceptor tools, demonstrated through previous projects.
• Prior experience in a technical lead or similar role, with proven expertise in project management.
• Strong coding skills and understanding of software development methodologies.
• Exceptional problem-solving abilities and a detail-oriented mindset.
• Excellent communication and interpersonal skills for effective collaboration with team members and stakeholders.

• Leading building management company
• Headquartered in Singapore with 12 overseas offices
• Attractive Remuneration Package

Responsibilities:

• Assist in guiding the team of Property Officers for all the estate management matters of a Division to effectively carry out the functions and duties of the Town Council.
• Involve in inspection of horticultural works, upgrading building projects and building maintenance issues.
• Liaising with contractors and attending to improvement works and feedback from the customers.
• Establish close partnership with relevant agencies and grassroots organizations to achieve the vision and mission of the Town Council.
• Reporting to the Property Manager.

Requirements:

• Diploma or Degree in Real Estate for Business / Facilities Management for Business / Intelligent Building Technology / Green Building & Sustainability / Building Services / Civil / Structural / Mechanical / Electrical Engineering
• No experience needed! (Training will be provided)
• Good communication, interpersonal and organization skills

Salary: $2,800 - $4,000

Working hours : 5.25 days work week (8.30am - 5.30pm) Alt half day Saturday (8.30am-12.30pm)

To apply, please submit your detailed CV with the following details for faster processing:

• Reason for leaving
• Expected salary
• Earliest availability date

We regret that only short-listed candidates will be contacted shortly.

· Manage and oversee a team of Quantity Surveyors in tender preparation, submission, budgeting, and forecasting.

· Review cost assumptions for new projects.

· Attend to all relevant contract administration and documentation for projects

· Prepare tender submission and post tender measurement, handle monthly progress claim

· Prepare, compile and issue sub-contractors’ documents

· Cost analysis and estimation or budget cost for projects

· Liaise with suppliers for quotations

· Able to analyse tender pricing and to prepare building work tender

Job Requirements:

· Degree in Civil Engineering, Construction Management or Quantity Surveying.

· Minimum 10 Years of relevant working experience as Contract Manager in the Building Construction industry

Job Description:

· Achieve growth and meet client sales targets.

· Identify and convert new leads for the business.

· Identify further opportunities for existing clients.

· Communicate with clients.

· Manage and prepare sales support materials and samples (as necessary).

· Submit sales, income and expense reports and realistic forecasts to the management team.

· Report directly to the Head of Sales.

· Responsible for inventory management in collaboration with the production team.

Requirements:

· Friendly and enjoys dealing with people.

· Have 5 years of relevant experience in selling.

· Must be able to work on weekends and public holidays.

Please note that only shortlisted candidates will be notified.

Finance Manager

What this job involves:

Business Partnering and Finance Management

• Support Regional Account Director, onsite FM leads & functional teams in the handling of business, operational, financial decision making, risk mitigation and other financial advice;
• Ensure timely production of annual budgets / quarterly forecasts for the portfolio;
• Manage daily expenditure for both Opex and Capex;
• Complete month end closing and reporting with high quality;
• Deliver trainings to onsite FM team to ensure finance process well implemented with no risk;
• Monitoring and review of financial KPIs;
• Process implementation and improvements;
• Ensure the Finance team assists with on-going cost saving projects, including identification, monitoring and analysis.
• Support Account Director to deliver finance management from both JLL and client perspective as the regional level.

Reporting/Forecasting/Planning

• Monthly, quarterly & ad-hoc reporting and variance analyses for client and corporate requirements;
• Annual budget & quarterly forecasts for both client and corporate;

Data Management, Policies & Procedures & Audit

• Ensure data accuracy and integrity of the systems across the region and audit data from time to time;
• Ensure that appropriate processes and systems control are planned, implemented and maintained to guarantee the integrity of all transactions;
• Ensure that all financial accounting and reporting is audit worthy/ready and in keeping with recognised quality management processes;
• Ensure the finance staff are well-trained on the financial systems & are effectively able to extract data readily.

People Management

• Provide effective strategic leadership and direction to the JLL on-site Finance team.
• Hiring, coaching & mentoring.

Responsibilities:

• Team Leadership & Supervision:Lead, manage, and mentor a team to achieve business objectives.
  Foster a positive and motivating work environment to improve productivity.
  Conduct regular team meetings to communicate objectives and provide guidance.
  
• Strategic Planning & Goal Setting:Develop and implement strategies aligned with company goals.
  Set specific, measurable, attainable, relevant, and time-bound (SMART) goals for the team.
  Monitor progress and make necessary adjustments to stay on track.
  
• Performance Management:Monitor and evaluate employee performance; provide constructive feedback.
  Conduct performance reviews and implement training programs as needed.
  Address and resolve any performance-related issues or team conflicts.
  
• Operations Management:Oversee day-to-day operations and ensure workflow efficiency.
  Ensure compliance with company policies, standards, and legal requirements.
  Coordinate resources, including staffing and materials, to meet deadlines.

Job Requirements:

1. Educational Background:Bachelor's degree in Business Administration, Management, or a related field. (Master’s degree is a plus)
   
2. Experience:Minimum of 3-5 years of management or supervisory experience.
   Proven track record of successfully leading teams and achieving targets.
   Experience in [industry-specific] operations is preferred.
   
3. Skills & Competencies:Leadership: Strong ability to lead, inspire, and motivate teams to achieve goals.
   Communication: Excellent verbal and written communication skills to clearly convey instructions and feedback.
   Problem-Solving: Demonstrated ability to analyze issues, develop solutions, and make sound decisions.
   
   

Senior Facilities Manager

Role Purpose

An exciting opportunity has arisen for a Senior Facilities Manager who will manage all high performing operational aspects of the assigned sites within the account owned and/or occupied portfolio in accordance with the requirements of all local requirements. The Senior FM will oversee the teams in APAC supporting all on account. This role is client facing and candidate must be able to exhibit exceptional customer and stakeholder service and communication.

What this job involves

The key focus for this role will be to support the team in APAC to ensure clear management and ownership in driving the internal operations of stakeholders and its clients. Ensuring services to the highest possible standards are delivered within adequate timeframes as well as representing the client and JLL values in appearance, presentation and manners throughout the APAC portfolio.

In this role, you will bring your people focused skills including strong stakeholder management and relationship building, continuous engagement and communications as well as your ability to proactively support the needs of our staff, clients and business partners.

You will be instrumental in ensuring the APAC workplace delivers a great experience for visitors and staff whilst also overseeing some remote sites. Your ownership of these multiple sites and people management to ensure you have happy customers in your whole community and your ability to proactively resolve queries and issues will be the cornerstone to your success in this role.

• Promoting high level of satisfaction among client users by promptly responding to their service requirements.
  
• Demonstrates leadership, gives direction and mentors the JLL team on site to promote engagement and excellency in customer service and delivery
• Responsible locally for Building Management Systems, PPM Schedules, Task System, EHS and Quality Compliance
• Ensures compliance with JLL and client best practice, policies and procedures including statutory compliance, Quality and EHS compliance.
  
• Acts as go-to person in relation to all facilities/project/fit out/crisis management activities on site ensuring timely solutions and identification and removal of potential roadblocks
• Develops a close working relationship with Client Key Stakeholders, Landlord, Managing Agents and all of the FM vendors to ensure that they fully understand the Client culture and become partners in delivering a high-quality service
• Monitor PPM schedules, O&M’s, warranties, Task System, Asset & Life Cycle Registers
• Responsible for Health & Safety during events, including contractor supervision, reviewing of H&S documentation and working closely with the Health & Safety Manager
  
• Monitors and ensures office housekeeping and cleanliness is delivered to highest standards and that soft services functions are delivered in a timely efficient and customer orientated fashion
• Proactively manages spend and budget locally in line with JLL policies and procedures including the processing of PO’s, invoices, budgets, service charges, rates, rent, insurance and local taxes etc. as applicable

Sound like you? To apply you need to be able to demonstrate the following skills and experience:

• Bachelor's degree or equivalent facilities or property management experience.
  
• Strong FM Background with a proven ability to understand and interrogate hard service / soft service delivery.
• Ability to react quickly and decisively when faced with a problem or issue
• Able to work off their own initiative and with minimal direction
• Strong team player with a commitment to support their colleagues
• Able to demonstrate superior people management skills
• Ability to work under pressure and to tight deadlines
• Knowledge of building systems, HVAC, electrical, mechanical, and plumbing services.
  
• Superior client relationship management skills.
• Strong leadership, supervisory and people management skills across multiple service lines.
• Ability to work without supervision and drive positive outcomes.
• Experience in a customer facing environment within technical FM services.
• Experience with event management and planning.
• Must be able to demonstrate flexibility in relation to type of works carried out and availability.
• Excellent written and oral communication skills, including presentation and negotiation skills.
  
• Ability to display initiative, confidence, and professionalism at all times
• Must be prepared to travel in order to support region wide delivery
• Ability to plan and manage financials within budget and time constraints as well as identify cost savings and avoidance opportunities.
• Experience with contract management, vendor management and small capital projects.
• Computer proficiency with MS Office and Computerized Maintenance Management System (CMMS).
  
• Able to demonstrate knowledge of local health and occupational safety requirements
• Experienced in dealing with critical facilities and vendor management for specialized services
• Strong written and verbal English as a second language
  

You also need to be:

• Self-motivated; confident & energetic
  
• Flexible – able to adapt to rapidly changing situations
• Goal-oriented – able to focus on meeting all performance targets
• A strong communicator – good presentation skills and possess strong verbal & written communication skills (English & local language)
  

Critical Competencies for Success

• Firm First mind-set
• Able to cooperate and work well with others to meet targets
  
• Support the team effectively as and when needed
• Proven ability to commit to flawless execution while complying with firm’s procedures and standards
• Client Focus & Relationship Management
• Demonstrate and ensure to instil a culture in the team that match our ‘I am JLL’ core behaviours and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer
• Able to interact with the general client staff & vendors with ease
• Ability to manage conflict and conflicting priorities
• Demonstrates ability to work with vendors to deliver efficient services
• Demonstrates proactive & professional approach to customer service
• Project Management & Organizational Skills
• Proven ability to manage multiple and complex operational matters on a daily basis
• Demonstrates ability to prioritize and manage the completion of projects in an efficient and timely manner
  

Job Purpose

We are looking for team player to drive and spur innovation within the bank. You’ll work with business, support units and global markets to deliver ambitious innovation outcomes and provides thought-leadership to the bank. If you love taking on challenges and are always full of innovative ideas, we’re interested to have you in the team!

Innovation Accelerator

• Collaborate with business & support groups to spark ambitious new product features & services
• Drive these concepts through an accelerator program for validation and onto a pathway to production
• Track the portfolio of products launched for benefit realization

Innovation Research

• Conduct research to craft and deliver innovative products/solutions
• Analyze and synthesize research findings to develop actionable insights
• Perform extensive primary and secondary research to build a detailed understanding of the competitive landscape and industry trends in banking and technology
• Utilize research to identify new propositions and manage them as a portfolio of new ambitious innovations

Job Scope

• Manage the internal accelerator program, collaborating with business and technology units as sponsors.
• Develop and present compelling decks on innovation programs, including introductions, detailed structures, plans, and success reports.
• Organize and participate in innovation mentorship and advisory, focusing on:
• Business use cases based on industry trends and a deep understanding of the bank’s developments.
• Innovation ambition, H3s and "WOW" factors (including user interface/user experience – UI/UX) for specific projects.
• Collaborate with relevant teams for prototyping specific projects, employing ideation, wireframing, prototyping, user testing, and other methodologies.
• Conduct training and facilitate workshops using our innovation framework.
• Perform other duties as assigned by management.

Requirements:

• At least 3 years of experience in managing innovation programs and projects, including accelerators, hackathons, etc.
• Experience in the banking sector, coupled with expertise in innovation, research, delivering workshops, and program management.
• Strong UI/UX guidance and delivery skills, with familiarity with wireframing and/or prototyping tools such as Figma, Adobe XD, or Adobe Illustrator.
• Proficiency in Microsoft PowerPoint and Excel, including basic formula manipulation.
• Proven ability to manage multiple projects simultaneously, encompassing diverse natures and scopes.
• Self-motivation and a driven attitude.
• Ability to work independently with minimal guidance.
• Adaptability to a fast-paced and dynamic environment with minimal structure.
• Resourcefulness and willingness to quickly acquire new skills as needed.
• Contract: One year/extendable

To submit your application:

Interested candidates to expedite your application please this ‘Apply now’ or submit your resume to [email protected] stating your availability, expected salary and reason(s) for leaving. We respect your privacy and all communication will be treated with confidentiality. We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgskn Strand Privacy Policy at http://bit.ly/3W63rp7. We regret to inform that only shortlisted candidates will be notified.

“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to RMA Groups’s PDPA and e2i’s PDPA.”

Belinda Ho EA Regn No R1876407

RMA Consultants Pte Ltd EA License No 93C4403

Responsibilities

• Provide L1 Support to the IT Team
• Assist on L2 IT-related matters and work with vendor on issues
• Maintenance of IT peripherals including backup & recovery
• Set-up & installation or migration of IT peripherals
• Relocation of IT peripherals within premises
• Troubleshoot hardware & software issues
• Users profile administration
• Provides IT Support for onboarding and offboarding of staff
• Installation and configuration of software according to customer standard

Requirement

• Minimum ITE / Diploma in IT or equivalent
• At least 1-2 year(s) of working experience in IT field
• User support experience is preferred
• Have Customer Service Skills/ Good Communication Skills/ Team Player/ Take Initiative
• Able to work under pressure and in a fast paced environment

Others

• Working Hours: 9.00am - 05.30pm (Mon to Fri)

Key Responsibilities

• Assists local Distributor Manager (DM) to support distribution/channel partners in resolving complex technical issues (or escalated field issues), not limited to machine pre-sales application solutions, softwares and system integration matters.

• Technical case management responsibilities over Sales Force Dot Com (SFDC)

• Be the “go-to” person in answering questions from customers and/or prospective customers about the features and capabilities of our software and hardware.

• Interface between Videojet (VJ) R&D team and our distribution/channel partners/GSA customers

• Bridge customer needs and requirements with our internal development and engineering team to find a solution

• Bring project specifications & technical accuracy to the discussion table

• Creation and handling of CAD drawings and documentations

• Support installations with partners’ field tech support if needed

• Have passion in always seeking for potential opportunities in the market, working closely with the local DM

• Organize meetings with VJ distributors if required, to support any further business developments

• Provide technical training to VJ channels/distributors and customers

• Participate in sales and technical meetings with partners and DM

• Create training curriculum, materials and presentations for channels/distributors

• Keep up with new VJ technologies and able to support others with those (like cameras, reject station, etc.)

• Provide strong service and technical advice to ensure partner and customer satisfactions.

• Strong continuous improvement mindset

• Willing to travel most of the working time within SEA

• Perfom any other tasks as assigned

• Responsible to monitor project progress and schedule
• Preparation of quotation and costing for management approval
• Coordinate with various departments throughout the whole project to ensure smooth flow of schedules and meeting of deadlines
• Attend site meeting, resolve site problems and conduct site inspections
• Evaluate and resolve any discrepancies and problems arising during project
• Leads and manages timely procurement for all permits required by regulatory authorities
• Brief and follow up with designers for final artwork (FA).
• Prepare a brief form and liaise with the in-house production team on specific requirements.
• Brief installers on execution specifications.
• Conduct on-site inspection to ensure the project is completed on schedule.
• Attend project meetings in the client's office and at the project site.
• Prepare quotations, costing sheets, and report to the Project Manager/ Project Director to proceed with invoicing.
• Any other ad-hoc duties as assigned.

Human Resource (HR)

- Determine, plan and hire for company's human resource requirements including being involved in the recruitment, interviewing and training of new staff across the company

- Structure and provide constructive and timely performance evaluations

- Consult and provide recommendations to management for strategic planning, including monitoring trends and analyse data relating to human resource deployment and performance

- Identify and groom individuals with leadership potential and path growth planning for the Company

- Optimise job scopes to ensure productivity and engagement for all staff

- Administer and execute routine and extraordinary tasks in management of human resources of the Company including but not limited to, attendance and leave tracking, appraisals, payroll, accommodating delicate circumstances, providing reasonable accommodations, investigating allegations of wrongdoing, termination of staff and formulation of policies

- Identify and formulate policies in compliance with local labour laws

- To carry out duties and responsibilities as may be assigned to you.

Operations (OPS)

- Oversee day-to-day operations and to assist in resolving issues in a proper and timely manner

- Consult and provide recommendations to management for strategic planning, monitors trends via data analysis for the daily operations and future projects

- Identify and formulate policies and workflows, thereafter enforcing and overseeing staff’s compliance

- Create protocols and assist with primary recovery in cases of customer complaints / dissatisfaction

- To coordinate and work with the stakeholders

- To carry out duties and responsibilities as may be assigned to you

REQUIREMENTS

- Strong organizational, follow-up and excellent communication

- Have basic/intermediate experience in working with Excel or Google Sheet

- Able to work independently and in a team, willing to take on ad-hoc duties as assigned by the Director / Managing Director

- Previous experience in human resource, operational support and/or change management will be an added advantage

Roles & Responsibilities

Responsibilities

• Oversee daily operations

• Hire and train beauticians, as needed

• Organize employees’ shifts, considering peak times and seasonality

• Order beauty products, like creams and essential oils and replenish stock

• Arrange for regular maintenance services for all equipment

• Apply hygiene practices across all beauty stations

• Ensure all beauty treatments meet high quality standards

• Maintain staff records, including salaries and working schedules

• Promote services, products and discounts on social media

• Receive payments from clients and track all transactions

• Keep updated records of costs and revenues (e.g. daily, monthly and quarterly)

• Run online competitions and offer discount packages to attract new customers

Requirements

• Proven work experience as a Beauty Manager or similar role

• Good knowledge of beauty treatments and products (e.g. for skin care)

• Basic bookkeeping knowledge

• Excellent organizational skills

• Ability to handle customers’ requests and complaints with grace

Responsibilities

• Provide contract management, bid management and post contract management support.
• Manage the sales, bid support team and senior management representatives to meet the customers RFP requirements correctly.
• Analyze and advise on the solution, delivery, 3rd party, legal and finance risks associated with the bid accurately.
• Obtain the relevant internal management approvals in the tight RFP timelines.
• Review end to end tender proposal submissions, customer and 3rd party agreements for signing.
• Troubleshoot and lead the sales and bid support teams to find the correct solutions to bid problems.

Requirements

• Minimum 7 years of experiences in drafting and negotiating complex:Customer contracts (e.g. RFP’s, RFQ’s, quotations, ITQ’s, MOU’s, letters of intent, NDA’s, etc); and
  3rd party contracts (e.g. reseller, partner, teaming, subcontracts, SOW’s, MSA’s, etc).
  
• Degree qualified (if in Law, Contract Management, Business or equivalent a bonus)
• Minimum 5 years of experiences in managing complex tender bids and third party back to back contract negotiations
• Experiences in the Telco and ICT industries

Job Description:

-Interacting and building relationships with clients to ensure their satisfaction

-Manage Doctor / Nurse relations by follow-up inquiries and any problems.

-Answers and follow-up inquiries from our Doctors and Clients in a timely manner.

-Great professional telephone manner and excellent initiative.

-Handle and resolve clients’ escalated complaints, investigate, evaluate and follow-up on outstanding cases to improve customers’ satisfaction

-Inform clients of unforeseen delays or problems.

-Work closely with all departments to propose and implement positive changes, initiate and execute motivation programs to improve the overall customer experience and service delivery

-Maintaining accurate client records

-Ensure high security and confidentiality of customers’ information in the Company’s database is maintained and in compliance of PDPA Act

- Generate and analyse call statistics, weekly and/or monthly KPIs report for management review, e.g. call answer rate, waiting time, to track the team’s performance

Requirements:

-Diploma in Business Management or equivalent discipline

- Minimum 2-3 years of relevant work experience in supervisory role or similar capacity, medical laboratory or healthcare industry

-Strong leadership, work professionalism, organizational and problem-solving skills

-Excellent interpersonal, and communication (with good command of written and spoken English) skills

- Proficient in MS Office applications and hands-on experience in CRM system

-Knowledge of biomedical/ laboratory terms, test methodologies and schedules will be an added advantage

-Service and results oriented, highly motivated, proactive, positive learning and working attitude with great initiative

-Able to work independently and within teams under tight schedules and pressure

We are looking for a Social Media Marketing Manager who is skilled in driving conversions, increasing sales, and engaging our online community. You will lead our social media strategy, create impactful content, manage campaigns, and handle customer inquiries to support our growth objectives.

Key Responsibilities

1. Conversion-Driven Social Media Strategy

• Develop and execute social media strategies that drive traffic, increase sales, and convert followers into customers.
• Identify and target high-potential customer segments with content that meets their needs.
• Collaborate with the sales team to align social media efforts with sales goals.
• Monitor performance metrics to refine strategies and ensure continuous improvement in driving sales.

2. Content Creation and Optimization for Sales

• Create, curate, and optimize engaging content (posts, videos, ads) designed to drive conversions, including product promotions and special offers.
• Use tools like Canva, CapCut, or similar software to design visually compelling content tailored for different platforms.
• Regularly analyze content performance to adjust strategies and maximize engagement and sales.

3. Community Management and Customer Engagement

• Actively manage the social media community by responding to comments, messages, and enquiries quickly and professionally.
• Collaborate with the sales team to address enquiries and feedback, enhancing customer satisfaction and trust.
• Handle enquiries from social media channels, guiding potential customers towards booking appointments or making purchases.

4. Social Media Advertising and Campaign Optimization

• Plan, create, and manage paid social media campaigns to generate leads and increase sales.
• Develop compelling ad creatives and copy that resonate with target audiences.
• Continuously monitor and optimize campaign performance to meet and exceed sales objectives.

5. Lead Management and Sales Support

• Implement systems to track and follow up on leads generated through social media.
• Work with the sales team to refine lead management processes and improve conversion rates.
• Provide insights from social media engagement to improve products and services.

6. Trend Monitoring and Strategic Adjustments

• Stay updated on the latest social media trends, platform updates, and best practices.
• Adapt strategies based on changing trends and user behaviors to maintain relevance and effectiveness.
• Introduce innovative methods and tools to enhance engagement and drive sales.

Required Skills and Qualifications

• Bachelor’s degree in Marketing, Communications, Business, or a related field, with at least 4 years of experience in social media marketing, driving conversions and sales.
• Strong knowledge of social media platforms (Facebook, Instagram, TikTok, XHS, etc.), with experience in community management and customer engagement.
• Proficient in social media tools, analytics, and video editing software (e.g., Canva, CapCut).
• Excellent communication, creative, and analytical skills to craft compelling content and optimize campaigns.
• Ability to work independently, handle multiple tasks, and meet tight deadlines while ensuring high-quality outcomes.

• Act as the prime business relationship manager for the key business stakeholder for the portfolio you are accountable for
• Being able to determine, and develop, the business value of any solution, and how it could be extended
• Driving the group towards solutions to complex problems
• Responsible to provide technical analysis for plan corrections to ensure proper recording of transactions and compliance with applicable laws
• Develop Required Minimum Distribution programs to be used at the recordkeeping offices
• Compute complicated calculations as needed for recordkeeping adjustments
• Manage plan corrections with recordkeeping offices and accounting staff
• Identify processes and procedures to reduce administrative errors and increase customer satisfaction
• Create and maintain monthly and quarterly reports used to track Operations performance

Responsibilities

• Plan and direct installation, testing and commissioning of equipment and repair of facilities and equipment
• Plan and direct daily maintenance schedule to technicians
• Coordinate and direct projects, making detail plan and direct technical activities
• Coordinating members of group to work together to accomplish tasks
• Analyze resource required, plan and assess feasibility of projects
• Draft outlines for quotations and invoices
• Making decisions about the purchase of material and services
• Develop and implement Health and Safety Policies, standard operating procedures for the technical work performed at job site
• Provide guidance and direction to subordinates, including setting performance standards and monitoring performance
• Assign, direct and evaluate technicians performance
• Oversee technicians development and maintenance of their competence
• Check technical accuracy of work
• Present and explain proposals, reports, and findings to clients
• Confer with high levels of technical management requirements
• Analyze market demand available resource for operations
• Review of Risk Assessment
• Handling complaints from customers

Requirements

· Minimum Diploma holder or equivalent for BCA requirements if possible (Diploma in Mechanical Engineering/Diploma in Electrical Electronics Engineering)

· Possess Class 3 driving licence

· At least 8 years of air con related experience

· Experience in ACMV project will be preferred

· Bilingual in Mandarin and English to liaise with Mandarin Speaking associate

[1 year contract, renewable]

We’re looking for a UX/UI Designer with a focus in visual design and Design Systems to join our

team. You will be responsible for creating, updating and documenting components in our design system, and crafting mock ups in line with user flows. Your role will involve collaborating with cross-functional teams to ensure consistency and efficiency in design across various digital products.

Key Responsibilities:

· Create user flow, mockups, and prototypes to communicate interaction and design ideas

· Develop and maintain the design system, ensuring it aligns with brand guidelines and user experience principles

· Present designs and key milestone deliverables to peers and stakeholders

· Collaborate with product managers, front-end engineers, researchers, and cross-functional stakeholders to understand requirements, and provide creative solutions

· Execute all visual design stages from concept to final hand-off to engineering

· Evaluate the usability of new and existing products and make constructive suggestions for change

Qualifications:

· 4 or more years of UI/UX experience

· Bachelor's degree in Design (e.g., Interaction, Graphic, Visual Communications, Product, Industrial), Human-Computer Interaction, or equivalent practical experience

· Strong knowledge of UI/UX principles, responsive web design techniques, and accessibility standards

· Excellent visual design skills with sensitivity to user-system interaction

· Experience with industry standard design tools (e.g., Figma, Illustrator, Principle, etc.).

· Experience in building design systems for large-scale products

· Strong portfolio highlighting design principles for web and mobile platforms

Preferred Skills:

· Experience in creating digital brand guides

· Experience in front-end development in relation to Design Systems

Shortlisted candidates will be given a task to demonstrate the above responsibilities.

[1 year contract, renewable]

We’re looking for a UX/UI Designer with a focus in visual design and Design Systems to join our team. You will be responsible for creating, updating and documenting components in our design system, and crafting mock ups in line with user flows. Your role will involve collaborating with cross-functional teams to ensure consistency and efficiency in design across various digital products.

Key Responsibilities:

· Create user flow, mockups, and prototypes to communicate interaction and design ideas

· Develop and maintain the design system, ensuring it aligns with brand guidelines and user experience principles

· Present designs and key milestone deliverables to peers and stakeholders

· Collaborate with product managers, front-end engineers, researchers, and cross-functional stakeholders to understand requirements, and provide creative solutions

· Execute all visual design stages from concept to final hand-off to engineering

· Evaluate the usability of new and existing products and make constructive suggestions for change

Qualifications:

· 7 or more years of UI/UX experience

· Bachelor's degree in Design (e.g., Interaction, Graphic, Visual Communications, Product, Industrial), Human-Computer Interaction, or equivalent practical experience

· Strong knowledge of UI/UX principles, responsive web design techniques, and accessibility standards

· Excellent visual design skills with sensitivity to user-system interaction

· Experience with industry standard design tools (e.g., Figma, Illustrator, Principle, etc.).

· Experience in building design systems for large-scale products

· Strong portfolio highlighting design principles for web and mobile platforms

Preferred Skills:

· Experience in creating digital brand guides

· Experience in front-end development in relation to Design Systems

Shortlisted candidates will be given a task to demonstrate the above responsibilities.

This position sits within the Innoquest Commercial Team whose role is to service Singapore’s wide base of clinicians and healthcare professionals for their laboratory needs. The in-vitro diagnostics lab business is a dynamic and fast-moving industry and we’re looking for like minded individuals to join us.

What this role entails

• Establishing new accounts while maintaining existing accounts.
• Creates, develops, and implements plans to generate revenue for the Company.
• Develops strategies and sets strategic visions within the Commercial team.
• Collaborate with the scientific and client service departments to ensure understanding of procedures and laboratory methodologies, aligning them to develop new products or services.
• Maintain a professional relationship with clients and respond in a timely manner to any inquiries or urgencies. Recognises issues that be solved independently and those that may require inputs from other departments.
• Undertake any other additional duties required within the Commercial team.

Qualities we’re looking for

• Degree in Marketing/ Business or related Science field.
• Minimum of two (2) years in outdoor sales in clinical laboratory service or related industry.
• Strong sense of ownership and accountability.
• Good communication skills, both written and verbal.
• Knowledge of clinical laboratory tests will be an advantage.

Employer questions

Your application will include the following questions:

• How many years' experience do you have as a Key Account Manager?
• Which of the following statements best describes your right to work in Singapore?
• Do you have customer service experience?
• What's your expected monthly basic salary?
• How many years' experience do you have as a Commercial Manager?
• How much notice are you required to give your current employer?
• Are you willing to undergo a pre-employment background check?