Job Purpose

The role of an Accident and Repair Assistance Manager is crucial in ensuring smooth operations and customer satisfaction in the automotive service industry. Some key purposes and responsibilities of this role:

1. Overseeing Daily Operations: Managing the day-to-day activities of the repair and service department to ensure efficiency and effectiveness.
2. Customer Service: Acting as a primary point of contact for customers, addressing their concerns, and ensuring their satisfaction throughout the repair process.
3. Damage Assessment: Evaluating the extent of damage to vehicles and coordinating with technicians to develop repair plans.
4. Claims Management: Working closely with insurance companies to manage and resolve accident claims, ensuring a smooth recovery process for clients.
5. Staff Management: Supervising and training staff to maintain high service standards and improve overall team performance
6. Documentation and Reporting: Keeping detailed records of all repair activities, customer interactions, and claims for future reference and legal purposes.
7. Negotiation: Negotiating with third parties, such as body shops and suppliers, to ensure cost-effective and timely repairs

This role requires a blend of technical knowledge, managerial skills, and strong interpersonal abilities to handle stressful situations with professionalism and care.

Responsibilities:

1. Manage the workflow, organizing and supervising the Accident Repair team to follow company's SOP.
2. Claims Management as measured through aggressive action plans and overall supervision.
3. Assist in problem solving; provide guidance and training to staff
4. Work closely with other department managers to ensure the efficiency and effective resolution of issues.
5. Good management skills set in controlling cost saving.
6. Review tariffs and negotiate contract terms with service providers and continuously strive to improve the contract terms and conditions in favour of the company.
7. Other adhoc duties as assigned by Management.

Skills Required

1. Technical Knowledge: Understanding of vehicle repair processes, damage assessment, and automotive systems
2. Customer Service: Strong interpersonal skills to handle customer inquiries, complaints, and provide updates throughout the repair process
3. Claims Management: Proficiency in managing insurance claims, including documentation, negotiation, and settlement processes
4. Leadership and Team Management: Ability to lead and motivate a team of technicians and support staff, ensuring high performance and adherence to standards
5. Communication: Excellent verbal and written communication skills to interact with customers, insurance companies, and team members
6. Problem-Solving: Strong analytical skills to assess damage, develop repair plans, and resolve issues efficiently
7. Time Management: Ability to prioritize tasks and manage time effectively to meet deadlines and customer expectations
8. Negotiation: Skills to negotiate with third parties, such as body shops and suppliers, to ensure cost-effective repairs

Experience Required

1. Automotive Industry Experience: Prior experience in the automotive repair industry, preferably in a managerial or supervisory role
2. Insurance Claims Handling: 3 years of experience in handling insurance claims and working with insurance companies
3. Customer Service Experience: Background in customer service roles, demonstrating the ability to manage customer relationships and resolve conflicts
4. Team Leadership: Proven experience in leading and managing a team, with a focus on achieving operational goals and maintaining high service standards

These skills and experiences are crucial for ensuring the efficient operation of the repair assistance department and delivering excellent service to customers.

Qualifications

Diploma/ Degree

About the Role:

• Organise, co-ordinate and control the FMC team, sub-contractors appointed by the Client and visiting sub-contractors. Collate and manage all technical specifications, O&M documentation, drawings and compile all maintenance programs from all sub-contractor. Track and monitor the maintenance programs by using the appropriate software and spreadsheets;
• Manage emergency and ad-hoc repairs, breakdowns and trouble-shooting. Provide technical support and attendance where necessary and act as an Authorised Person. Manage and act as the co-ordination point between the various subcontractors and/or Vendors appointed by the Client;
• Consolidate and provide technical reports or findings to the Client;
• Oversee the management of the Permit to Work systems;
• Oversee the health and safety management. Ensure Permit-to-Work (PTW) is approved and proper submission of all risk assessment reports by all sub-contractors, including those appointed by the Client, before the works are executed, proper filing of the reports and implement inspection and spot checks to ensure compliance to risk assessment by the sub-contractors;
• Deputise as required for the Director;
• Works management such as preparing monthly progress reports, certification of work completed to the required standard, issue and control of variation orders, etc;
• Assist in the day to day ‘running’ of the Property;
• Carry out periodical and statutory inspections in an agreed format and manner with the Client and provision of management reports thereafter;
• Shall manage customer service related issues, ensure proper response and action items with customers (any tenants / Occupant / staff or members of public) are closed in a timely and professional manner;
• Also be responsible for the office management functions, office support services and administrative support to the client;and
• Any other work necessary for effective operations of the property or as directed by the client

About You:

• Minimally a Diploma in Facilities Management, Building Services or any other relevant discipline
• Has minimally 2 years of experience organizing, overseeing, and manage the FMC team, subcontractors, and maintenance programs using appropriate tools.
• Able to communicate well with internal and external stakeholders

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

The Role

The successful candidate will lead the planning and implementation of future-enabled enterprise architecture projects for JRI Singapore, and APAC region including Singapore, aligned to requirements of SMBC, in cooperation with Tokyo Head Office, the current product owner.

He/she will work closely with stakeholders mainly from Japan Head Office, end users, system development depts, company back-office depts, vendors and establish effective and efficient collaboration.

Job Responsibilities

• Lead, manage and implement end to end identified future enabling projects through technical/functional/operational design and maintenance of IT Infrastructure according to the Company’s project governance framework.
• Contribute to the development of overall End User Computing Services, Server platform (Dynamics, DevOps, Dev Servers and Windows domain environment), L2/L3 network and WAN.
• Plan for IT security measurement in the office, collaborating with Japan Head Office security department and CCoE (Cloud Center of Excellence).
• Plan and lead IT system implementation projects which involve variety of the IT and non-IT department located in Tokyo and Singapore to enhance the banking IT capability from regional perspective.
• Organize and facilitate project budget/cost related matters with proper understanding of differences between Singapore and Japan accounting policy. (IFRS/SFRS v.s. JGAAP).
• Provide timely escalation and resolution of major issues to Management and Head Office teams.
• Work closely with business depts and other stakeholders to understand business and IT operational requirements, translating them to technical requirements.
• Partner with planning dept to ensure alignment of all company platform’s architecture processes, standards, strategies and roadmap with that of JRI and SMFG Group.
• Collaborate with Japan Head Office to establish internal control in which an entity is managed and governed.
• Prepare and present regular project reports and documentations.
• Prepare and put forward budget plans for identified project initiatives, influencing, and negotiating with Head Office to obtain support for them.
• Ensure project status and progress are communicated to stakeholders and IT teams in a timely and concise manner.
• Work out full-scaled and precise proposal with technical solution team, coordinate and communicate resources and define clear roles with all project resources.
• Assume agreed projects that may be assigned from time to time in tandem with business priorities/requirements.

Job Requirements

• Bachelor’s Degree in Information Technology, Computer Science or equivalent with around 5 years of experience in providing IT service to a Financial Institute.
• Knowledge in IT system infrastructure for large number of transaction volumes and/or users.
• VMware certification – Security certifications and CCNA certification are desired for the role.
• ITIL v3 Foundations Certification.
• Microsoft certification – Intune, Microsoft 365 mobility and security, Managing Modern Desktops, Modern Desktop Administrator, MS Azure certification, MCSA/MCSE.
• Proficiency in both English and Japanese is highly preferred as this role needs to prepare reports in Japanese for reporting to Head Office in Japan. This role also needs to present and communicate with stakeholders and counterparts in Tokyo Head Office who mainly communicate in Japanese.
• Experience to handle regional projects which involves stakeholders in Japan.
• Experience in supporting IT End User Service in large organization.
• Proven experience in collaboration and workgroup for project delivery
• Experience in internal control or audit area with a deep understanding of the IT business process and systems.
• Project Management certification (e.g. PMP, PRINCE2) or equivalent experiences
• Knowledge of IT service business for bank or FI.
• Comprehensive knowledge of technologies supporting asset management processes.
• In-depth knowledge on MS 365, Group Policy, AD Trusts, AD Sites and Services, DNS, DHCP, and DFS.
• In-depth knowledge on Microsoft Licensing, SCCM, PC/laptop hardware and software delivery.
• Capability to lead and drive the IT BAU related tasks with good time and stakeholder management skills and experience.
• Proactively socialize with stakeholders and maintain good relationship to steer tasks.
• Possess strong and assertive verbal, written communication skills and presentation skills.
• Ability to work in a fast-paced environment with constantly changing priorities.
• Good bi-directional and collaborative attitude in order to work as a professional in a team.
• Willing to take an ad-hoc project as necessary.

Job Purpose:

The Sales Manager is responsible for seeking and developing new business opportunities and securing renewal of existing contracts. You are expected to develop strong customer relationships and grow the sales and brands of assisgned brands.

Essential Functions

• Responsible for driving business growth and develop a network of contacts to attract new clients, research new market opportunities and oversee growth projects, making sales projections and forecasting revenue, in line with projected income.
• Responsible to secure new business and maintain repeat customers, potential customers to sell all RTE/RTH’s products and other future food products.
• Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets
• Identify and engage with potential partners, relevant authorities, industry stakeholders and key decision makers to deliver on new business opportunities
• Generate leads and cold call prospective customers
• Monitors competition by gathering market intelligence and trends, and recommending changes in positioning, services, and pricing strategies
• Cultivate, engage and manage existing customer accounts to secure contract renewals
• Understand the needs of your customers and be able to respond effectively with a plan of how to meet these
• Think strategically - seeing the bigger picture and setting aims and objectives in order to develop and improve the business
• Work strategically - carrying out necessary planning in order to implement operational changes
• Prepare sales contracts and follow up on contract by engaging clients by ascertaining the customer's requirements
• Discuss promotional strategy and activities with the marketing department
• Liaise with the finance team, sales and logistics departments as appropriate
• Seek ways of improving the way the business operates

The Product Management Lead Analyst is a senior level position responsible for the development of product plans, strategies and tactics in coordination with the Product Management team. The overall objective of this role is to coordinate the promotion of products to develop new markets, increase share of market and obtain competitive position.

Responsibilities:

• Assist in development and analysis of strategic product roadmaps, product enhancement and development, product launches, and product marketing to gain maximum benefit from each product, as well as review surveys and analyze competitive industry landscapes to identify relative trends, threats, and opportunities for product managers.
• Participate in day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results.
• Execute client value propositions, positioning, segmentation, pricing, targeting, channel strategies, and competitive differentiation to achieve preferred status as a partner to Citi clients.
• Provide informal guidance or on-the-job training to new team members.
• Oversee client and competitor market research, develop product innovation roadmap, and assist product managers in addressing fundamental trials of product commoditization to create an advanced set of solutions.
• Contribute to achievement of acquisition targets, product financial performance, revenue performance, and expense management goals as well as oversee identification and execution of opportunities and gaps business plans.
• Implement team procedures, client problem resolution, and client management.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of relevant experience.
• Knowledge of marketing, credit, acquisitions, product development, and/or analytics.
• Ability to work unsupervised and adjust priorities quickly as circumstances dictate.
• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements.
• Consistently demonstrates clear and concise written and verbal communication.
• Demonstrated analytical skills.
• Demonstrated problem-solving and decision-making skills.

Education:

• Bachelor’s degree/University degree or Equivalent experience.
• Masters degree is good to have.

You will be responsible for planning and developing healthcare infrastructure facilities and managing various projects from proposal to completion. You will develop master plans and budget proposals, be involved in conceptual planning and conduct feasibility studies. You will also be required to handle design development, tender preparation and evaluation, and construction management.

Job Requirements

• Masters in Architecture with at least 5 years’ of relevant experience or Bachelor Degree in Architecture / Architectural Technology or Bachelor of Arts in Interior Design, Quantity Surveying or Estate with minimum 6 years of relevant experience in healthcare infrastructure facilities planning and development
• Extensive experience in designing hospitality facilities that involve extensive workflow and stringent environmental requirements is advantageous
• Knowledge in Building Regulations, Environment Health Safety and Workplace Safety Health requirements pertaining to infrastructure facilities development
• Team player with excellent project management, supervisory, interpersonal and communication skills
• An independent self-starter who is proactive, adaptable and works well under pressure.
• Proficient in AutoCAD drafting

Job Description

• Align, execute and embed global Services strategy and framework in local Operating Companies
• Conduct market research to identify new business opportunities, including priority sectors and emerging markets
• Develop and implement a strategic business development plan to achieve company targets for growth and profitability through Services offerings, driving effective product pull-through
• Act as APAC divisional black-dot owner for Digital Services to ensure continuous strong implementation of digital strategy across the division
• Lead regional digital hubs and work closely with Operating Companies service delivery teams to ensure the company’s services meet the needs of customers and are delivered to the highest standard
• Lead capability development in Operating Companies through both commercial and technical training and coaching under Services framework
• As a resource to local sales leadership, help develop comprehensive local sales strategies, target segments, target geographies and target customers to timely commercialise new Services offerings
• Actively contribute to new ideation and provide feedback to internal teams including Steam Business Development to identify opportunities for new services or enhancements to existing services based on customers and market needs
• Work collaboratively with global BD community including Customer Sustainability team to support Operating Companies in delivering Services offering to customers, through sharing of best practices
• Track and report on business development activities, sales performance, and market feedback
• Use CRM systems to track, analyse and support Operating Companies to improve customer interaction and opportunity conversion
• Attend industry events, conferences, and networking opportunities to build relationships and promote the company’s services. Support external marketing / promotion of solutions via multi channels including web, trade shows, social media etc

Qualifications / Experience

• At least 8 years of related experience
• Degree in Engineering or equivalent
• Excellent communication skills, fluent written and spoken English
• Collaborative in building strong and trusting relationship across the organisation to deliver team results, across multiple disciplines
• Proficient skills in MS Office

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com.

Purpose and Scope

The Contracts Engineering team plays a pivotal role in managing the financial & contractual provisions which is crucial to the successful delivery of building projects.

Responsibilities:

• Manage the financial & contractual provisions of all projects from pre-tender to post contract phases including quantities, variations, cost estimates, monthly claims, final accounts etc
• Work closely with Project Manager in preparing monthly updated project costing
• Develop suitable subcontract conditions for specific project requirements
• Prepare project budgeting and costing reports
• Responsible in cost estimating, quantity take off, claims preparation, variations and final accounts.
• Review of contracts, prepare tender & contract documentations, tender analysis & reporting, measurement etc
• Review sub-contractors claims and materials on site
• Standardize all agreements (e.g. subcontracts and joint ventures) with alignment to contract policy

Requirements:

• Degree in Building/ Construction Management/ Quantity Surveying or its equivalent.
• Minimum 3 years of relevant experience in construction industry.
• Strong in negotiation skills.
• Good understanding & knowledge of contracts law and its application.
• Preferably well versed in various form of contracts such as PSSCOC, SIA and FIDIC as well as other international form of contracts.
• Preferably conversant in using CostX and/or Glodon Cubicost measurement software.
• Strong communication and presentation skills.
• Only Singaporean

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

Institution-first Mindset – Put the interest of the Group ahead of individual interests.

Collaboration – Deliver through collaborating across markets, businesses, and functions.

Accountability – Hold team and self-accountable to deliver on our commitments.

1. To manage and update monthly management accounts, eg (AP, AR, GL, Bank Statement, etc).

2. To prepare all the transactions via korea portal.

3. Loan agreement and related documents need to be prepared when necessary.

4. Liaise with Auditors & Tax agent.

5. To prepare Consolidated Accounts, Transfer Pricing, Tax Computation, Project Cost Budget Analysis, WIP, etc.

6. To know Singapore, Malaysia, Indonesia, Thailand Tax acts to advice and prepare all relevant documents.

7. To prepare Overseas Incroporation documents, if necessary.

8. Liaise with Korea(HQ) accounting & Transactions.

9. To prepare monthly salary payment.

10. To submit GST by quarterly.

11. Well known in Quickbook Online Software.

12. For HR, issue, cancel, renew all passes.

13. To prepare all the Employment related Letters.

14. To update staffs’ details.

15. To arrange interview and prepare for webinar interview.

16. To Book Air-Tickets & Hotel for top management or the teams.

17. To do office house keeping, arrange the office general groceries.

18. Ad-Hoc duty assigned by Superior.

Assist for all overseas related jobs.

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Are you ready to ignite your career and be part of something truly extraordinary? At ASUS, we’re In Search of Incredible—and we want you on our team! We’re looking for dynamic, passionate individuals who are eager to innovate, create, and make waves in the tech world. If you’re fueled by ambition and thrive in a fast-paced environment where your ideas can shape the future, this is your opportunity to shine.

Join us, and let’s chase the incredible together!

The Responsibilities:

• Analyze opportunities, formulate portfolio planning strategy, product roadmap planning and product meet-competition strategies.
• Market demand management, responsible for collecting, analyzing, decomposing market demand, unified management, distribution, and demand implementation.
• Responsible for the product definition output (product positioning, core function definition, new business model exploration, meet-competition strategy/marketing strategy, sales volume/revenue/profit, time to market), the whole chain of joint sales, marketing to ensure the output of competitive products and explore business opportunities.
• Partner with channel marketing team to draw promotion activities and device marketing plan.
• Execute marketing initiatives with marketing team to maximize brand awareness and brand image.
• Provide training for internal teams and external customers.

The Requirement:

• A self-starter who can engage with cross-functional teams in meeting customer requirements.
• Proven work experience (min. 3 years) in product management
• Ability to influence and build productive cross-functional relationships with internal and external partners.
• Highly adaptable and able to handle multiple projects/priorities in a dynamic environment.
• Good written and verbal communication skills with attention to details

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com.

Purpose and Scope:
The Electrical Engineer plays a pivotal role in managing the Electrical aspects of the projects which is crucial to the successful delivery of building projects.

Responsibilities:

• Responsible for projects management, planning and the design of electrical building systems
• Meeting clients & services providers on scope of service and conduct field surveys
• Handling project evaluation, budgets, documentation, technical specification and coordination
• Conduct analysis and selection of systems, evaluate project budgets
• Complete design documents & technical specifications
• Work Coordination with other teams as well as coaching and lead junior staff
• Responsible for making e-submission to authorities for utilities services and related building regulatory submissions

Requirements:

• Degree in Electrical Engineering accredited by Professional Engineer Board, Singapore
• 3 - 8 years of experience in the industry
• Able to work independently with minimal supervision
• Singaporean only

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

Institution-first Mindset – Put the interest of the Group ahead of individual interests.

Collaboration – Deliver through collaborating across markets, businesses, and functions.

Accountability – Hold team and self-accountable to deliver on our commitments.

ABOUT SEMBCORP INDUSTRIES

Sembcorp Industries (Sembcorp) is a leading energy and urban solutions provider, led by its purpose to drive energy transition. Headquartered in Singapore, Sembcorp delivers sustainable solutions to support energy transition and urban development by leveraging it sector expertise and global track record.

For more information, please visit www.sembcorp.com

Purpose and Scope

Manages the overall preparation of mechanical engineering designs, drawings, specifications, schedules, quantity and cost estimates for assigned projects.

Key Roles & Responsibilities

• Main Mechanical Lead for the checking and design of mechanical works from concept to detailed design for projects
• Conversant in local code and authority requirements, ensuring project compliance to the requirements.
• Able to perform analysis and guide engineers to analyze and provide technical advice and solutions when working with stakeholders
• Carry out project management, planning, financial management of project, contract administration, ensure key deadlines are met and team work together effectively
• Liaise with multiple stakeholders for civil & structure, architectural, mechanical and electrical works
• Preparation of tender documents and specifications
• Design management, coordination with contractors, subcontractors and external consultants
• Proactive communication, mentoring and guiding the reporting Engineers and Designers for learning and development
• Ensure the smooth completion of the project within schedule and budget
• Possibly assigned as Assistant Project Manager

Requirements

• Degree in Mechanical Engineering, or equivalent
• More than 6 years in the industry
• Experience in both construction management and design
• Conversant in Engineering analysis design software, BIM software, CFD simulations tools and other mechanical/fire engineering software.
• On track to qualify as a Registered Professional Engineer with PEB Singapore/ Specialized Professional Engineer
• Only Singaporean

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:
Instituition-first Mindset – Put the interest of the Group ahead of individual interests.
Collaboration – Deliver through collaborating across markets, businesses, and functions.
Accountability – Hold team and self-accountable to deliver on our commitments.

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Job Purpose:

• To provide sales team with administrative and physical support.
• To facilitate and optimize their sales achievements.

Job Responsibilities (non-exhaustive):

• Prepare quotations, invoices, delivery orders
• Assist in payment collection from clients
• Prepare internal documents: credit notes, adjustment forms, write-off forms, manual delivery orders
• Administer Advance Invoice Back Orders (AIBO) duties
• Update (i) Stock listings (backlogs & storage facilities) (ii) Business Partners record (ii) Catalogues
• Coordinate with different departments to complete tasks
• Keep up to date with sales campaigns and offers
• Support storage billing on quarterly basis
• Support sales campaigns and/or wine events
• E-Commerce administration (sales leads, queries, inventory loading)
• Provide timely and accurate feedback to Superior/Director

Job Prerequisites:

• Experience in sales administration
• Knowledge in MS Excel: pivot table and V/H lookup
• Well-organized and responsible with an aptitude in problem-solving
• Good account management – Monitor & collect payment promptly.
• Customer service oriented
• Professional attitude: Integrity, dependability and reliability.
• Good computer skills (MS Office, especially in Excel)
• Wine and/or Sales support experience is a bonus

Job Qualifying Summary:

• Fast and accurate data entry skills
• Pleasant and professional manner
• Team player with ability to work autonomously
• Strong work ethics
• Ability to work under pressure and to deadlines
• Advantage:
  i. Product knowledge in fine wines and spirits
• ii. Experience in SAP Business One

DPL Premium Automobiles is the official Singapore distributor for Deepal, an electric vehicle (EV) brand from China. We are looking for a Sales Manager, who has a passionate and driven personality and is prepared to lead and manage the sales team to achieve sales targets and revenue.

Sales

• Be responsible for developing and planning of sales strategies as well as providing direction and control of sales activities to ensure continuous growth for the Company.
• Prepare sales forecast and review sales strategies and activities to achieve the company’s sales revenue and competitive advantage.
• Establish and develop business plans and direct operations to meet annual sales and profitability objectives.
• Manage sales department operational, administrative needs and also budgeting, system requirements and staffing needs for areas including sales, reception, valet, and new car delivery teams.
• Determine training needs for sales, reception, valet and new car delivery teams.
• Conceptualise, execute and evaluate sales action plans and campaigns.
• Ensure retail space is properly represented with adequate display and demonstration models.
• Constantly audit and modify, where necessary, existing work flow, processes and customer journey to deliver greater effectiveness and efficiency.
• Provide good leadership, guidance and counselling to working teams to meet customers and job requirements and additionally for the sales team to achieve their individual sales quota requirements.
• Maintain high levels of customer satisfaction and ensure targets as set by the principal are achieved.
• Ensure consistent and accurate input and update of data by the sales team into our prospect management system.
• Ensure all planning, activities, tracking and reporting is carried out in an accurate and timely manner.
• Look into and address customer complaints and issues for sales department related cases.
• Be responsible for growth in corporate sales business which includes business-to-business sales, diplomatic sales, fleet sales, corporate programs and government tenders.
• Display multi-faceted skills, including sales force management, account management and needs analysis of the existing portfolio of corporate customers.

Product

• Support sales with product, pricing and inventory related matters.
• Responsible for product competitiveness, product pricing, specifications and homologations.
• Handle order processing, monitor shipments and manage inventory.
• Logistical support of vehicles required for events / trainings.
• Perform other duties as and when assigned.

Requirements

• Minimum Degree or equivalent.
• Preferably at least 2 to 3 years’ experience as managerial staff in similar industry.
• Good business acumen with excellent problems solving skills.
• Proven track record with strong negotiation, interpersonal, leadership and relationship building skills.
• Positive working attitude, organised, independent, resourceful and with high level of commitment and drive.

Role Description:

We are seeking a Business Development Manager (Sustainable Waste Management) to join our team in Singapore. This is a full-time role with on-site responsibilities. As a Business Development Manager, you will be responsible for identifying and pursuing new business opportunities in the waste management sector. You will build and maintain relationships with key clients, develop sales strategies, and negotiate contracts. In collaboration with cross-functional teams, you will analyse market trends, conduct competitor analysis, and develop customised solutions to meet client needs.

Job Scope:

Market Research and Analysis

• Conduct market research to identify trends, opportunities, and competitors in the sustainable waste management industry.
• Analyze market needs and customer demands to identify viable business opportunities.
• Stay informed about local and international regulations and policies related to waste management and sustainability.

Strategy Development

• Develop and implement strategies to grow the company’s presence in the sustainable waste management sector.
• Identify new business models, product offerings, and market segments to target for business growth.
• Set short-term and long-term goals for the business unit in alignment with the company's overall objectives.

Client Acquisition and Relationship Management

• Build and maintain strong relationships with new and existing clients in sectors such as manufacturing, construction, retail, and municipal governments.
• Develop proposals, negotiate contracts, and secure new business for waste management and recycling solutions.
• Educate clients on the benefits of sustainable waste management solutions and the company’s services.

Partnerships and Alliances

• Identify and develop strategic partnerships with local authorities, private firms, and other stakeholders involved in sustainability and waste management.
• Work with environmental agencies and other regulatory bodies to ensure compliance and promote sustainable practices.

Sales and Revenue Generation

• Drive sales and revenue targets by acquiring new business and expanding relationships with existing clients.
• Manage the sales process from lead generation to closing, ensuring a steady pipeline of new projects and contracts.

Project Management and Implementation Support

• Collaborate with operational teams to ensure the effective implementation of waste management solutions for clients.
• Oversee the execution of projects to ensure adherence to timelines, budgets, and sustainability goals.
• Monitor project progress, resolve any issues, and ensure client satisfaction.

Sustainability Reporting and Compliance

• Ensure the company’s waste management practices comply with environmental regulations and sustainability standards.
• Support the development of sustainability reports and other communication materials showcasing the company’s contributions to environmental conservation.

Networking and Brand Development

• Represent the company at industry events, conferences, and seminars to build the brand and attract new business.
• Promote the company’s sustainability efforts and success stories through various marketing channels and public relations activities.

Team Leadership and Collaboration

• Lead and mentor a team of business development professionals, providing guidance and fostering a collaborative environment.
• Work cross-functionally with marketing, operations, and sustainability teams to deliver integrated solutions to clients.
  

Key Skills and Competencies:

• Strong knowledge of the waste management industry, especially sustainable practices and technologies.
• Proven experience in business development, sales, and client relationship management.
• Excellent negotiation, communication, and presentation skills.
• Strategic thinking with the ability to innovate and identify new business opportunities.
• Familiarity with environmental regulations and sustainable waste management solutions.
• Strong project management and leadership capabilities.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

We are seeking a Regional Sales Manager who will oversee and elevate the overall sales and marketing strategy for Heveya® across our key markets, with a primary focus on Singapore.

This role is integral to shaping the direction of Heveya®’s sales and marketing efforts, ensuring alignment across teams, and inspiring growth across the region.

How You Will Contribute:

Sales Leadership

• Lead, inspire, and motivate the sales team to meet and exceed ambitious sales targets consistently.
• Develop and implement innovative sales strategies that enhance conversion rates and drive in-store and online revenue growth.
• Act as a hands-on motivator, fostering a positive and high-performing sales culture through guidance, training, and recognition.

Marketing Alignment & Direction

• Collaborate with the global marketing team in Bali to ensure cohesive strategies across all regions.
• Guide and oversee Singapore’s marketing efforts, aligning them with the overall vision and plans for 2025.
• Identify opportunities to bridge communication between marketing and sales teams for seamless execution of campaigns and promotions.

Operational Oversight

• Ensure a superior customer experience by upholding high service standards and creating an inviting retail environment through effective visual merchandising.
• Oversee staff training programs, coaching individual team members to enhance their skills in product knowledge, sales, and customer service.
• Conduct regular performance reviews and strategy meetings to identify areas for growth and improvement.

Looking for Inbound Operations Manager incharge of making quotations, overseeing product development and purchasing of attraction tickets, hotels and restaurants. Candidate need to have experience in managinga team of 5 or more people, preferbly with more than 5 years experince in Inbound operations fo the Vietnamese market. Will report to Inbound director. Ability to communicate in Vietnamese would be an advantage though not essential.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

We are looking for a motivated individual to be part of an established award winning and creative architectural practice.

The Requirement

• Minimum of 5 years working experience in an architectural practice with a variety of project experience
• Polytechnic Architectural Diploma or equivalent
• Good up-to-date knowledge of Singapore Planning and Building Regulations
• Good computer AutoCAD and 3D BIM softwares (Revit, Sketchup etc)
• Able to operate independently to prepare drawings for Authority submission, tender and construction purpose by using BIM and conventional AutoCAD softwares
• Able to take charge of relevant authorities’ submission
• Possess a proactive attitude and a team player
• Only shortlisted Candidates will be notified.

Job Description

1. Reporting to the Vice President, Human Resources, this generalist role will be responsible for managing the full spectrum of HR and end-to-end employee lifecycle processes.
2. Partner Business Units to advise stakeholders and support in HR matters, such as manpower planning and budgeting, recruitment, remuneration, performance and talent management, learning and development, disciplinary and grievances etc.
3. Support in developing, reviewing and updating of HR policies. Keep abreast of HR regulations and best market practices, to recommend enhancement of practices and streamlining of processes.
4. Plan and lead in driving employee engagement programs and events to promote a positive and inclusive workplace culture.
5. Oversee the assessment of learning and development needs, and administration of training budget and course registrations.
6. Lead in HR System and maintain accurate HR reports, records and documentation. Conduct data analysis to identify trends and insights to support decision making and reviews.
7. Lead and manage office administration, which includes office planning, employee travel management, procurement of office stationery, equipment and other supplies etc.
8. Support in other relevant duties as assigned.

Job Requirements

• Degree in HR, Business or related discipline.
• Minimum 7 years of relevant experience. Prior experience from public sector will be an added advantage.
• Well-versed with Singapore Employment Act.
• A team player with strong stakeholder management, problem-solving and communication skills.
• Proactive, resourceful and ability to prioritise effectively.

Responsibilities

· Deliver exceptional service and support to all members.

· Develop and implement effective membership strategies that increase membership growth and member engagement, retention and satisfaction.

· Administer membership welfare schemes.

· Collaborate with senior leadership to align membership strategies with the organisation's broader objectives.

· Prepare membership reports for senior leadership on membership performance, trends, and opportunities for improvements.

· Stay updated on industry trends and best practices to ensure the membership services division remains innovative.

· Travel when necessary for overseas assignments.

· Other duties that the role may require.

Qualifications:

· Education: Minimum diploma in any field

Knowledge and Skills

· Strong understanding of membership programs, loyalty strategies and member engagement techniques.

· Proven track record of managing and developing teams to achieve high performance.

· Exceptional communication, problem-solving and interpersonal skills.

· Ability to think strategically while focusing on day-to-day operations and results.

· Ability to work independently and collaboratively, meeting deadlines and managing multiple tasks.

· Proficiency in MS Office and CRM systems.

· Adapt to working in a fast-paced environment.

Location: Singapore/ Chinatown/Outram Park

Job Description:

We are a dynamic software development company specializing in providing tailored internet solutions for e-commerce, finance, and other industries. We are seeking a skilled Senior Product Manager with a minimum of 3 years of experience to join our growing team.

The Senior Product Manager will be responsible for guiding business teams in ensuring profitability and maximizing KPIs, while creating applications with excellent user experiences. He / She will work closely with overseas client’s business teams, data analytics, and marketing, with help from the Director of Product Management.

Key Responsibilities:

1. Full Lifecycle Product Management:
   Oversee the entire lifecycle of the company's core products, including research, requirements analysis, feature design, project management, testing, and delivery. Ensure high-quality execution from concept to launch, with a primary focus on managing game finance-related products to meet market demands and deliver exceptional user experiences.
2. User Needs Discovery and Innovation:
   Deeply explore user needs within the game finance sector. Align with industry trends and company strategy to define product development direction and feature planning, driving business growth and enhancing user experience.
3. Data-Driven Product Optimization:
   Utilize operational data, user feedback, and market research to develop optimization strategies. Continuously iterate on the product to improve key metrics and user satisfaction.
4. Market Insights and Competitive Analysis:
   Stay updated on trends and competitors within the game finance industry. Analyze market dynamics to provide forward-looking suggestions for product development.
5. Experience Design and Interaction Improvement:
   Take charge of the product interface and interactions, optimizing user flows and experience details. Promote the advancement of product design standards.
6. Cross-Team Collaboration and Leadership:
   Coordinate across design, development, testing, and operations teams. Manage project schedules and resource allocation to ensure efficient product delivery.
7. Product Evaluation and Improvement:
   Proactively assess and evaluate the product to identify design blind spots and improvement opportunities. Propose innovative solutions to enhance the product's competitiveness.
8. Strategic Planning:
   Combine user needs with data analysis to create long-term product development plans, driving the implementation of strategic goals.
9. Documentation and Knowledge Sharing:
   Produce high-quality product documentation. Facilitate team knowledge sharing and experience retention to enhance organizational capabilities.

Requirements:

Experience and Professional Expertise:

• Proven experience as a Senior Product Manager or Product Expert.
• Proficient in managing the full product lifecycle from 0 to 1 and scaling from 1 to 100.
• Must have experience in finance and/or game industries, with in-depth knowledge of product development, market trends, and user needs in this sector.

Business Sensitivity:

• High sensitivity to industry and market dynamics in finance and/or game.
• Ability to quickly identify user needs and business pain points and propose innovative solutions.

Data Analysis and Decision-Making:

• Proficient in data-driven decision-making and developing key product metric systems.

Logical Thinking and Communication Skills:

• Strong logical thinking, excellent communication skills, and cross-department collaboration abilities.
• Capable of coordinating diverse resources to ensure project success.

Leadership and Responsibility:

• Outstanding team management and collaboration skills.
• Strong sense of responsibility and ambition, with the ability to manage complex environments.

Innovation and Structured Thinking:

• Passionate about product design with a high degree of creativity and structured thinking to consistently deliver value.

Stress Management and Results Orientation:

• Strong stress tolerance and execution abilities, with a results-oriented mindset focused on implementation and value realization.

Learning Ability:

• Quick learner, capable of adapting to fast-changing market environments and technological trends.

Language Requirements:

• Must be a bilingual foreign national or a local Singaporean with fluent English communication skills.
• Ability to collaborate seamlessly with global teams.

Other Requirements:

• Strong sense of responsibility and proactive problem-solving skills.
• High stability, capable of maintaining composure under pressure while delivering high-quality work consistently.

Bonus Points:

• Passion for finance or games and the industry
• Mobile Experience
• Bachelor's degree – Computer Science / Electrical Engineering / Engineering OR MBA preferred