ThinkChina is an English-language e-magazine with a China focus and powered by SPH Media Limited's flagship Chinese-language daily Lianhe Zaobao. We publish original reporting, opinion pieces and columns across a wide spectrum of topics, covering political, economic, socio-cultural and technological developments in China and the Greater China region.

The Job

As an English Copy Editor, you are responsible for reviewing content to rectify errors in grammar, punctuation, syntax and usage, checking for style and consistency, and ensuring that the facts are correct. You are expected to work closely with content producers and translators to enhance the readability of the text as well as overall presentation and user-experience of the product. You are also expected to be able to craft compelling headlines, headings, captions and illustration notes.

Requirements

● Excellent command of English, with a keen interest in current affairs, especially in China’s development

● Prior experience in copy editing with media platforms would be advantageous

● Good organisational and time management skills; able to work and deliver under tight deadlines

● A sharp eye for accuracy and detail

● Able to work independently as well as in a team

Plans the curriculum for the year for the respective grade

Develops the lesson plan in accordance with the curriculum guidelines, and presents the lesson plans to the academic coordinators for approval

Reviews the feedback from the academic coordinators and revises the lesson plans accordingly

Keeps up to date with the latest teaching aids, such as the use of technology in classroom learning, and integrate these into the teaching process

Creates challenging and engaging learning opportunities for students, and fosters a classroom atmosphere that is conducive for learning

Develops worksheets, handouts, and other learning materials in line with the lesson plan and curriculum, as well as the assessments and examinations

Responsible for the timely marking and correction of assignments completed by the students

Assess, records and reports on the development, progress and results of students

Identifies students who may require additional assistance, academic or non-academic, and ensures they receive the necessary support

Contributes to extra-curricular activities and participates in school activities such as assemblies, meetings and conferences

Ensures the safety of students at all times

Collaborates with other teachers to share new ideas, teaching approaches, content and professional knowledge

Communications and provides feedback to the parents during the Parent Teacher Meetings, and whenever necessary

Responsibilities:

• Oversees the activities of other workers.

• Hires, trains, and evaluates new employees.

• Ensures that a company or department is on track to meet its financial goals.

• Reports to other executives or to the owner directly.

• Directs team or group leaders.

• Motivates workers through incentives and positive feedback.

• Develops and implements budgets.

• Prepares reports for management.

• Ensures workers have the resources to complete their work.

• Updates job knowledge by participating in educational opportunities, reading professional publications, and participating in professional organizations.

• Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

Requirements:

• Performance management

• Project management

• Coaching

• Fostering teamwork

• Supervision

• Staffing

• Business knowledge

• Technical leadership

• Technical management

• Communication skills

• Prior management positions with various types of businesses

The Opportunity

As a Customer Success Executive you will utilize a combination of Sales and Operations skills. In this role, you would be allocated a number of clients and you would be their main point of contact: both to train them on our platform and solutions but also upselling and looking after the project management of their studies.

The Team

The Customer Success team works closely with customers to understand their business goals and cooperate/coordinate with internal departments (Sales, Development, Product, Marketing, Finance, etc.) to ensure that we are providing superb technology, tools, products and services so our customers can achieve their goals.

 

What You Will Do

• Work with Account Management and New Business teams retaining and growing existing accounts
• Serve as day-to-day contact for assigned accounts, building trust and rapport with customers, while identifying areas of opportunity and highlighting best practices.
• Working alongside project delivery teams to ensure all projects are delivered successfully and on time
• Being an expert in the application of our product
• Perform consistently and successfully across KPI’s and measures of sales metrics, delivery/operational metrics, and customer satisfaction metrics
• Ensure customer needs are met. Providing consultative value add when they choose to deliver their research objectives via Cint.
• Ensuring projects are closed and invoiced on time
• Ensure that monthly targets are achieved including both new and existing accounts
• Train and on-board customers as needed and support their adoption of the Cint platform
• Provide feedback to product and supply teams as well as the Customer Success Director

Key Responsibilities:

• BTP(SAP Business technical platform) / Digital solutions/System integrations /eCommerce, AI Application Projects: Drive and rollout the digital solutions/projects.
• Requirement Gathering: Communicate with various business departments to collect and document requirements.
• Data Management: Assist in data collection, preprocessing, and annotation tasks, ensuring adherence to company guidelines and best practices for data handling and IT security
• Technical Implementation: Understand the system integration method (API, EDI etc). Support to design and implement the integration architecture/data structure between Cloud base system(E-commerce , middleware, external customer system) and backbone system (ERP or non-ERP system on-premises).
• Collaborative Projects: Participate in discussions, brainstorming sessions, and knowledge-sharing activities within the team. Work closely with cross-functional teams and ensuring alignment with business goals. Update and manage the project management related tool(Jira, Docupedia, TEAMS channel ,etc.)

Team Management

• Lead Wealth Management RMs in the growth, acquisition and retention of HNW clients
• Train and develop staff, monitor performance and appraise Wealth Management RMs against assigned targets
• Manage Wealth Management RMs to achieve stated sales levels by coaching and guiding them to achieve sales targets
• Jointly manage the manpower and P/L of branch service and sales operations with branch manager

Business Development

• Develop, strengthen and execute business models and strategies of Retail Banking Wealth in the Emerging Affluent, Affluent & HNW customer segments
• Participate in sales and marketing activities for affluent and high net worth clients from onshore market
• Enhance the bank’s profile in Wealth Management and grow the assigned portfolio in terms of AUM and customer base while ensuring strong customer engagement
• Assume full management responsibility of Wealth Management RMs sales productivity and ensure effective cross selling of the bank’s products and services   
• Oversee sales efforts including sales force coaching and participate in clients calls with RMs 
• Drive sales productivity (new & cross selling) of Wealth Management products
• Strong follow up skills and initiatives to ensure all time sensitive transactions are executed in a timely and accurate fashion
• Good grasp of internal processes, procedures, documentation, fees and related terms and conditions of products and services offered by bank
• Achieve balanced scorecard, service, operational and regulatory standards set by the bank

Compliance and Regulations

• Apply knowledge of relevant laws and regulations to compliance requirements in carrying wealth advisory activities for HNW clients
• Ensure sales are conducted in accordance with the internal and external regulatory requirements

Project Management

• Ad hoc project management

Key Responsibilities:

• Support the preparation and submission of MAS regulatory reports and group reports of multiple Operations units.
• Ensure the accuracy and timeliness of regulatory reports submitted to MAS as well as internal reports to Head Office.
• Investigate, remediate and review for potential data quality issues impacting regulatory reporting and participate in projects for report automation.
• Establish effective controls and support improvement initiatives in collaboration with other business/functions teams
• Keep abreast of regulatory changes and Group guidelines.
• Liaise with Compliance, IT, Finance and various stakeholders on regulatory reporting matters
• Ensure proper documentation and backup of reports.

• Strategy Development: Create and execute a data-driven marketing strategy that aligns with the company’s goals and objectives.
• Campaign Management: Plan, implement, and oversee marketing campaigns across various channels (digital, social media, email, content marketing, etc.), ensuring consistency and effectiveness.
• Market Research: Conduct market analysis to identify trends, customer needs, and competitive landscape; leverage insights to inform marketing strategies.
• Brand Management: Maintain and enhance brand identity, ensuring all marketing materials and communications reflect the brand’s values and positioning.
• Team Leadership: Manage and mentor a team of marketing professionals, fostering a collaborative environment that encourages creativity and professional growth.
• Budget Management: Develop and manage the marketing budget, ensuring effective allocation of resources for maximum return on investment.
• Performance Analysis: Monitor and analyze marketing performance metrics, preparing reports and recommendations for improvement.
• Collaboration: Work closely with sales, product development, and other departments to ensure alignment of marketing initiatives with business objectives.

• Strategy Development: Create and execute a data-driven marketing strategy that aligns with the company’s goals and objectives.
• Campaign Management: Plan, implement, and oversee marketing campaigns across various channels (digital, social media, email, content marketing, etc.), ensuring consistency and effectiveness.
• Market Research: Conduct market analysis to identify trends, customer needs, and competitive landscape; leverage insights to inform marketing strategies.
• Brand Management: Maintain and enhance brand identity, ensuring all marketing materials and communications reflect the brand’s values and positioning.
• Team Leadership: Manage and mentor a team of marketing professionals, fostering a collaborative environment that encourages creativity and professional growth.
• Budget Management: Develop and manage the marketing budget, ensuring effective allocation of resources for maximum return on investment.
• Performance Analysis: Monitor and analyze marketing performance metrics, preparing reports and recommendations for improvement.
• Collaboration: Work closely with sales, product development, and other departments to ensure alignment of marketing initiatives with business objectives.

• Strategy Development: Design and implement a comprehensive social media strategy aligned with our marketing goals and target audience.
• Content Creation: Oversee the creation and curation of engaging content across all social media platforms, ensuring brand consistency and voice.
• Team Leadership: Manage and mentor a team of social media specialists, guiding them in content development, community management, and performance analysis.
• Performance Analysis: Monitor, analyze, and report on social media performance metrics using analytics tools; adjust strategies based on data insights.
• Community Engagement: Foster a strong online community by actively engaging with followers, responding to comments, and managing conversations.
• Campaign Management: Plan and execute social media advertising campaigns, including budget management and performance tracking.
• Collaboration: Work closely with cross-functional teams, including marketing, PR, and design, to ensure cohesive messaging and branding.
• Trend Monitoring: Stay updated on industry trends, emerging platforms, and best practices to keep our social media presence relevant and innovative.

A procurement manager is in charge of making purchases in an organisation. They perform very essential functions, like conducting research, placing orders and procuring items like raw materials and other important items. Knowing more about the job of a procurement manager and learning about their duties and salary can help you decide if this is a suitable career choice for you. In this article, we answer, "What is a procurement manager?", define their role, explain the challenges they face and find out the qualifications and skills required to become one.

JOB REQUIREMENTS:

• develop and implement cost-effective procurement strategies

• build and maintain relationships with the right vendors

• negotiate prices with vendors to secure the best price for their company

• compare different proposals and select the one which suits the company's needs

• maintain communication with vendors to ensure timely delivery

• check adherence to all health, safety and environmental regulations

• prepare detailed reports about transactions and purchases periodically

• oversee invoicing, payment and coordinate with the finance department on the same

• supervise technological systems that track the shipment, inventory and supply of materials

• lead and advise a team of procurement staff

• Team Leadership: Manage and mentor a team of sales development representatives (SDRs), providing training, coaching, and performance feedback to ensure success.
• Strategy Development: Create and implement effective sales development strategies to optimize lead generation and qualification processes.
• Lead Generation: Oversee the identification and outreach of potential leads through various channels, including cold calling, email campaigns, and social media.
• Performance Monitoring: Track team performance metrics, analyze results, and adjust strategies as needed to meet and exceed sales targets.
• Collaboration: Work closely with the sales and marketing teams to align strategies, share insights, and ensure a seamless handoff of qualified leads.
• Process Improvement: Continuously evaluate and improve sales development processes to enhance efficiency and effectiveness.
• Market Research: Conduct market analysis to identify new opportunities, trends, and potential challenges within the industry.
• Reporting: Prepare regular reports on team performance, lead generation efforts, and sales forecasts for upper management.

Job Responsibilities:

 Supervise the team of business support staff

 Responsible for providing quality service for facilities management

 Work with the management team on fiscal strategic planning

 Coordinate project development surveys

 Look into the legal obligations relating to contractual relationships with client and ensure that the obligations are meet

 Work in partnership with other management team members to ascertain and carry out needs of technical nature and precedence of the business

 Provide guidance and financial planning to the business

 Provide documentation support, procedure, and financial initiatives for the business

 Responsible for the administration of the business unit

 Support the budget, the auditing process, the training, and the coordination of projects

Requirements:

 Strong ability in business support role and/or in office management role

 Business management expertise and experience

 Expertise in the use of modern technologies

 Ability to coordinate business development research

 Strong skills in working with people and human resource management

 Ability to support opportunities on business development

 Ability to evaluate, appraise, cost, and consider business risks

 Ability to develop business promotional plans and pursue them to completion

 Expertise in training and developing of staff

 Strong ability to deliver presentation

 Ability to work with a team and under the initiative drawn by self

 Ability to review the procedure for support and to pinpoint opportunities to develop the efficiency of business

 Effectiveness in time management and the organization of staff

 Efficiency in communicating complex information to staff at different levels

 Ability to handle sensitive business information

Essential Duties and Responsibilities:

• To demonstrate and promote the company vision
• To have regular attendance and observe punctuality
• To apply GMP/GLP in all areas of responsibility, as appropriate
• To conduct routine microbiological analyses in compliance with applicable methods, protocols, SOPs, and regulatory agency guidelines in a timely manner
• To ensure all quality control procedures are in place along with identifying and reporting any quality issues
• To observe good documentation practices in all laboratory records
• To use all laboratory equipment and software appropriately and safely for assigned tasks
• To be effective in planning assigned workload on a daily basis
• To work cohesively in a team environment. Plans individual workload in coordination with team members
• To maintain a clean and safe laboratory work environment
• To conduct all laboratory activities in a safe and efficient manner
• To complete all required training courses
• To perform other duties as assigned.

Job Highlights

• Good Exposure and Opportunities
• Attractive staff benefit
• Vibrant Work Enviroment

Job Description

Our Working Culture

We are all about the new and the bold. Embracing individuality while encouraging innovation, we meld dynamic minds with strong ethics to put forth our finest work wherever we are, whatever we do. In a fast-paced world full of interesting challenges, we strive to give only the best solutions.

Why Join Us?

We believe that the best ideas come from a diversity of thought. If you are a critical thinker looking for a fulfilling career, then look no further. Join us at Vanguard and redefine your daily grind with our easily accessible office, flexible working hours, and wide range of retail, furniture, and F&B discounts.

Core Duties & Responsibilities

• Responsible for overall project management, planning & control, and execution, including project budget evaluation and profitability
• Administer all site works, contract administration, management of delivery and progress of project to ensure quality of work and safety regulations are complied.
• Preparation of tender documents, including drafting of project schedule, construction methodology, site utilisation and planning and assist in awarding construction and procurement contract.
• Maintain client's satisfaction with project performance and follow up on new business opportunities with the client
• Any other ad hoc duties assigned

Skills, Experience, Competencies, Requirements

• Preferably Diploma or Degree qualification in Interior Design or Architecture equivalent
• Preferably with at least 5 years of working experience in project management
• Candidates with to Interior Fit-outs will have an added advantage
• Demonstrate ability to effectively manage multiple projects, administrative works, competing priorities and meeting tight deadlines
• Strong in verbal & written communication skills
• Be proactive and result-oriented
• Familiar with Microsoft Office
• Certification in WSQ Manage Workplace Safety and Health in Construction Sites will be an advantage
• Able to work independent.
• Able to work on weekend when necessary

Our Working Culture

We are all about the new and the bold. Embracing individuality while encouraging innovation, we meld dynamic minds with strong ethics to put forth our finest work wherever we are, whatever we do. In a fast-paced world full of interesting challenges, we strive to give only the best solutions.

Why Join Us?

We believe that the best ideas come from a diversity of thought. If you are a critical thinker looking for a fulfilling career, then look no further. Join us at Vanguard and redefine your daily grind with our easily accessible office, flexible working hours, and wide range of retail, furniture, and F&B discounts.

Core Duties & Responsibilities

• Responsible for overall project management, planning & control, and execution, including project budget evaluation and profitability
• Administer all site works, including cash flow planning, costing, contract administration, management of delivery and progress of project to ensure quality of work and safety regulations are complied with
• Preparation of tender documents, including drafting of contracts, evaluating and providing recommendations for tenders, and awarding construction and procurement contracts
• Maintain client's satisfaction with project performance and follow up on new business opportunities with the client
• Any other ad hoc duties assigned

Skills, Experience, Competencies, Requirements

• Preferably Diploma or Degree qualification in Interior Design or Architecture equivalent
• Preferably with at least 3 years of working experience in project management
• Demonstrate ability to effectively manage multiple projects, administrative works, competing priorities and meeting tight deadlines
• Strong in verbal & written communication skills
• Be proactive and result-oriented
• Familiar with Microsoft Office
• Certification in WSQ Manage Workplace Safety and Health in Construction Sites will be an advantage
• Singaporean only

Team Summary

Value Added Services (VAS) is a key growth strategy for Visa globally, aimed at diversifying Visa’s revenue with products and solutions that differentiate its network and deliver valuable solutions across other networks.

We are seeking a dynamic Senior Manager to join our newly established GTM and Commercialization team within the VAS organization. This team is dedicated to enable accelerated revenue growth in VAS for Asia Pacific by driving scalable, predictable and repeatable sales outcomes in a data driven manner. The team collaborates closely with senior leadership as well as functional teams including Generalist and Specialist sellers, VAS solution owners, Marketing, Sales Operations, etc.

The successful candidate will be based in Singapore, working closely with both Hub and market leaders.

This role is perfect for those who thrive on variety and enjoy tackling new challenges, and not seeking a routine job profile. Given the small size of our team, the role requires a high degree of flexibility and adaptability to handle different types of work. The ideal candidate would be ambitious, commercially minded, have a keen understanding of what drives business success, and possess strong interpersonal skills.

Primary responsibilities:

• Establish scalable and repeatable GTM strategies and processes that can be applied across different products and services
• Ensure that VAS products align to local/regional client needs, are clearly positioned, are appropriately priced for target Sales channels, and have an effective Sales narrative.
• Develop centralized assets and frameworks to streamline the GTM process in region, such as client and market segmentation, sales journey mapping, competitive intelligence, penetration and whitespace analyses, etc.
• Partner with solution and sales enablement teams to drive activation of global sales plays in region
• Partner with VAS leadership to identify opportunities to accelerate revenue across VAS functions and establish a streamlined GTM implementation framework to capture these opportunities efficiently.
• Assess feasibility of VAS solutions for rollout into Asia Pacific markets and provide regional and global colleagues with local market requirements and customizations that will influence VAS expansion strategies.
• Streamline VAS pricing strategy and execution in the region by steering the development of pricing principles, creating and maintaining pricing roadmaps, as well as systematic approaches to evaluate client impact.
• Collaborate with cross-functional teams in region and global to ensure alignment and consistency in GTM strategies.
• Contribute to other VAS strategic initiatives as needed, acting as a subject matter expert on VAS capabilities as well as strategic vision.
• Work closely with the team leader to support the development and implementation of commercial strategies for VAS products.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Commercial Leadership

• Drive business growth by implementing strategic plans that foster long-term client relationships and revenue expansion.
• Develop and execute strategies to achieve 20%+ (or as agreed) revenue growth within the client portfolio.

Pipeline and Strategy Management

• Actively manage and develop a pipeline within accounts, aligned to a go-to-market strategy in collaboration with a Business Development Manager (BDM).
• Leverage business acumen to identify and capitalize on untapped growth opportunities within clients.

Client Engagement

• Dedicate over 50% of time to cultivating new business and relationships within clients, actively participating in promotional activities.
• Proactively leverage professional networks to generate new opportunities with existing clients.
• Build personal brand and relationships with senior stakeholders (C-level across business, tech, sales, marketing) within the client portfolio.
• Spend significant time face-to-face with clients, ensuring strong engagement and understanding of their needs.

Financial Management

• Accountable for revenue and profit forecasts and delivery.
• Delegate delivery responsibilities to relevant Delivery Managers (DMs) while maintaining oversight.
• For mature accounts, iteratively explore replacement pipelines to mitigate ramp-downs.
• Ensure accurate financial forecasts, projections, and adjustments.
• Manage and mitigate risks effectively, including succession planning.
• Own P&L and meet agreed financial targets (budgets, order book, revenue, margin, and other metrics).

Strategic Planning and Execution

• Ensure robust account growth planning (leveraging Client Growth Model / CGM) aligned with client business needs, including strategies for significant renewals.
• Drive continuous improvement and innovation in solutions, commercials, and positioning within the portfolio.
• Focus on building industry expertise and credentials to enhance client engagement and service delivery.

Operational Excellence

• Ensure compliance with governance, business rules, and regulatory standards.
• Embed critical initiatives and processes within the client portfolio to achieve strategic objectives.
• Foster a culture of high performance and continuous improvement within the team.

Job Summary:

• Industry: Tertiary Education
• Location: Kent Ridge
• Employment type: 3-month contract (extendable for another 3 months)
• Working hours: Monday to Thursday, 8.30 am to 6 pm, Friday, 8.30 am to 5.30 pm

Job Responsibilities:

• Undertake Video Production and Webinar/Streaming responsibilities for instructional and promotional videos, Training/Empowering the use of video aids and software and Technical Support
• Perform the role of Producer to provide consultancy and to work with stakeholders in Dean’s Office departments to produce effectively-edited videos (procedural, promotional, instructional)
• Conduct OJT training, develop user guides and provide consultation services and accessibility to digital guides/resources/tools in order to empower users to be proficient users of digital video aids and ensure smooth day-to-day operations
• Webcast scheduling of webcast recordings
• Provide quality control check of submitted videos for onward sharing and/or publishing
• Participate in organisation-wide activities to support overall movements in the organization

Job Requirements:

• Specialized Degree in Film Making/Video Production/ Media Production/Visual Communications or equivalent.
• Minimum 3 years of working experience.
• Ability to produce quality work with high creativity, consistency and attention to detail.
• Good project management, analytical, and problem-solving skills with attention to detail.
• Knowledgeable in Business Process Re-engineering and Service Improvement concepts and practices
• Good communication, presentation, and interpersonal skills including the use of Microsoft Office and Power Apps
• Technically well-versed with the full spectrum of video production, including camera operation, lighting, and audio setup.
• Great flair for storytelling, a good grasp of rhythm and pace, and an eye for aesthetics for post-production.
• Mastery of Adobe CC software (emphasizing Premiere Pro for editing, familiarity with After Effects, Illustrator, Photoshop).

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

We are seeking an experienced and highly motivated Healthcare Quality Manager to join our dynamic team to oversee and enhance the quality standards across our clinical and operational processes. This role offers a unique opportunity to work closely directly with the CEO and top-level management and contribute to the company's strategic vision within the healthcare industry. This role will be responsible for ensuring compliance with healthcare regulations, improving patient care outcomes, and optimising operational efficiency. The ideal candidate will bring a strong background in healthcare quality management, a passion for continuous improvement, and the ability to drive initiatives that ensure the highest standards of care.

• Develop, implement, and maintain quality assurance programs tailored to the clinical and hospital environment.
• Collaborate with clinical teams, operational managers, and leadership to identify areas for improvement and implement evidence-based solutions.
• Conduct thorough audits, inspections, and evaluations to ensure clinical processes adhere to regulatory standards (e.g., Joint Commission, CMS).
• Analyse clinical data and operational metrics for trends and performance anomalies, driving quality improvements in patient safety and care outcomes.
• Ensure the quality and efficiency of clinical operations, working closely with relevant teams to align with industry standards and patient care goals.
• Provide detailed reports and direct feedback to executive leadership regarding quality metrics and clinical outcomes.
• Oversee and audit clinical and operational quality, ensuring that all procedures meet healthcare regulations, standards, and internal policies.
• Develop, implement, and monitor quality assurance and improvement plans across all departments.
• Ensure compliance with all regulatory bodies (e.g., JCI, Ministry of Health) and maintain up-to-date knowledge of relevant regulations.
• Lead the organisation in accreditation and certification processes, including preparation and follow-up on assessments.
• Collect, analyse, and present quality performance data, providing actionable insights to drive continuous improvement.
• Implement and track key quality performance indicators (KPIs) for both clinical outcomes and operational efficiency.
• Facilitate training programs to ensure staff understand and adhere to quality standards and best practices.
• Foster a culture of safety, quality, and compliance throughout the organisation.
• Conduct regular internal audits to monitor compliance with internal and external standards and recommend corrective actions where needed.
• Stay updated on industry trends and best practices in healthcare quality management to continuously refine and improve processes.

• A minimum of 6 years of proven experience in clinical operations and quality management, or similar role in the healthcare sector.

• Strong knowledge of QA methodologies, tools, and regulatory standards applicable to healthcare.
• Experience designing, implementing, and managing quality assurance programs in compliance with healthcare regulations.
• Excellent communication skills with the ability to work collaboratively with healthcare professionals and influence decisions at a senior management level.
• Strong analytical skills with a focus on data-driven decision making in clinical operations.
• Familiarity with regulatory bodies such as the Joint Commission, CMS, and other healthcare compliance standards.
• In-depth knowledge of healthcare regulations, quality standards, and accreditation processes.
• Strong analytical and problem-solving skills, with the ability to interpret complex data and provide actionable recommendations.
• Excellent interpersonal and communication skills, with the ability to work collaboratively across teams.
• Certification in Healthcare Quality (e.g., CPHQ, Lean Six Sigma, or equivalent) is preferred.
• Strong project management skills with the ability to lead initiatives from conception to completion.
• Familiarity with quality improvement methodologies (e.g., Plan-Do-Study-Act, Lean, Six Sigma).

• Work in a diverse environment with people from over 10 countries
• A generous leave policy
• Work flexibility
• Medical coverage
• Annual Wage Supplement (Bonus)
• Christmas Leave (The team takes the whole Christmas week off separate from our leave policy)
• Birthday Leave (1 day)
• Holidays off
• Quarterly mental health day off
• Mental health benefits (Premium access to our app!)
• Work-life balance and employee wellness
• Regular social events where we have non work-related fun

• Stakeholder Management:
  Build and maintain strong relationships with key client stakeholders, ensuring alignment on recruitment needs, business strategies, and overall objectives.
• HR Business Partnering:
  Act as an HR Business Partner for key account(s), delivering tailored recruitment and HR solutions to meet the client's strategic goals. Provide advisory support on HR policies, talent acquisition trends, and workforce planning.
• Employee Management:
  Oversee the onboarding, management, and development of employees within the RPO model, ensuring high levels of engagement, satisfaction, and retention.
• Performance Management:
  Execute performance management processes for client teams, including setting KPIs, conducting performance reviews, and delivering feedback to optimize productivity and service delivery.
• Client Delivery & Recruitment Oversight:
  Manage end-to-end recruitment processes for clients, ensuring timely delivery and achievement of hiring goals. 
• Reporting & Analytics:
  Provide regular updates and reports to clients, employee performance, and overall account health.
• Problem-Solving:
  Proactively identify issues and recommend solutions to enhance client satisfaction and operational efficiency.

• Singaporeans and PR preferred

• Experience:
  Minimum of 1 year of experience in HR Business Partnering or Talent Acquisition, preferably within an RPO model.
• Skills:
• Strong stakeholder management and interpersonal communication skills.
• Proven expertise in employee/employer management and performance management.
• Strong analytical skills with the ability to present data-driven insights.
• Excellent problem-solving and decision-making abilities.
• Preferred:
• Previous experience managing large-scale recruitment projects within the RPO framework.
• Familiarity with Applicant Tracking Systems (ATS).

• Collaborative and dynamic work environment
• Environment that allows/appreciates initiatives
• Career growth opportunities in a fast-evolving industry

The Food & Beverage Sales & Event Manager is responsible for driving food and beverage sales through the planning and execution of events. The incumbent is key duties include identifying and pursuing new business opportunities, coordinating with clients to customize event details, and working with internal teams (culinary and service) to ensure seamless event operations. He/she also manage event budgets, track sales performance, and provide excellent customer service throughout the process. Additionally, the manager is responsible for maintaining relationships with clients to encourage repeat business and staying informed of industry trends to remain competitive.

How does your day look like?

Event Sales & Coordination: 

• Lead the sales efforts for F&B-related events such as corporate functions, and private events.
• Collaborate with clients to understand their needs and customize offerings.

Business Development:

• Develop and implement strategies to grow F&B event sales. Identify potential clients, generate leads, and build strong relationships to drive repeat business.
• Conduct site tours and presentations for potential clients.
• Prepare and negotiate contracts, ensuring compliance with hotel/event policies.

Event Planning & Execution:

• Oversee all aspects of event planning, including menu design, budgeting, staffing, and logistics. Ensure that events are executed seamlessly and exceed client expectations.
• Oversee event setup and teardown, ensuring all details are in place and aligned with client expectations.
• Monitor event timelines and make real-time adjustments as needed Contracting

Revenue & Budget Management:

• Collaborate with the finance department to manage event budgets and pricing strategies.
• Track and report on event profitability, ensuring revenue goals are met.
• Manage all billing and payments related to food and beverage events.
• Marketing & Promotion:
• Collaborate with the marketing team to create promotional materials and strategies for food and beverage events.
• Assist in organizing special promotions and events to drive additional revenue.

Client Relations:

• Serve as the main point of contact for clients, ensuring excellent communication throughout the event planning process. Handle any issues or last-minute requests professionally and efficiently.

Collaboration:

• Work closely with the culinary team, front-of-house staff, and external vendors to ensure smooth event operations and high-quality service.

Sales Targets & Reporting:

• Meet or exceed event sales targets. Prepare regular sales reports and forecasts for management review.

Market Research:

• Stay informed on industry trends, competitor offerings, and customer preferences to keep the F&B department competitive and innovative.

Budget Management:

• Manage event budgets, control costs, and ensure profitability for each event.

Responsibilities:

Warehouse Solution Design (Customer Facing)

• Support the development of new customers, either with existing client contact or by supporting the sales team for RFQ, site visit and presentation
• Analyse customer requirements and support Q&A sessions
• Design and propose warehousing solutions according to customer needs
• Evaluate resources, MHE, investments, EDI, automation and innovation opportunities, etc.
• Provide cost analysis and rates using cost model
• Build RFQ technical proposal and present the solution to customer

Project Management

• Work closely with Project Management Team for solutions handover upon project award
• Support in solutions adjustment during project implementation phase if needed
• Cost and budget follow-up

Commercial Package/Costing Tools

• Support Business Development team to create up-to-date commercial packages showcasing Company’s expertise and know-how
• Support Business Development team to improve internal costing and analytics tools
• Owner of solutions innovation, e.g., automations and robotics

Requirements:

• Bachelor’s degree in Logistics / Supply Chain Solutions or equivalent
• At least 3 years of relevant experience
• Advanced in MS Excel, Word, PowerPoint, MS Visio, MS Project and AutoCAD
• Comfortable with data analytical and customer facing role

• Lead the bid to win process in Singapore
• Bi-monthly pipeline reporting to service and sector leads to build pipeline confidence and pursuit planning mindset
• Partner with sector leads to establish their brand, execute their plan and create momentum internally, and externally
• Bid management and ensuring that content is client oriented and tailored
• Liaising with management and technical teams to support the creation of tailored, innovative and compliant bid responses in a timely manner
• Actively contribute to strategic bid planning including positioning, go/no go, win theme development, storyboarding and feedback/lessons learnt
• Ensure bids are submitted for review for internal quality assurance and governance processes
• Producing bid documents in collaboration with the technical team
• Performing the required administrative tasks to respond to opportunities, including setting up a collaborative working environment in MS Teams, following best practice bid processes, and coordinating technical teams to respond to client requests
• Provide BG support to the Natural Resources and Infrastructure segments to support our growth ambitions
• Produce compelling, accessible collateral that showcases our propositions internally and externally
• Regular project wins announcements to celebrate milestones and progress within Singapore and SEA market
• Marketing activity: Meeting arrangement. Work collaboratively with technical teams to produce collateral required for introducing services to existing and potential clients

Our Client is a local bank.

Location: Raffles Place

Responsibilities:

• Review and Analyze customer profile in the relevant AML/CFT/sanctions scope of work.
• Conduct risk assessment on customers profile, identifying key risks and assessments.
• Recommend risk mitigating plans.
• Implement of risk mitigating actions/plans.

Requirements:

• Degree/Diploma/GCE ‘A’ levels
• Keen on financial crime AML/CDD/CFT/Sanctions concepts, typologies and red flags with demonstratable work experience in Financial Compliance
• Able to thrive in a fast-paced environment
• Multitasking skillset to manage and track the large volume of reviews and output arising from analytics triggers
• Details oriented and able to manage the processes and results which are subject to auditable checks by internal audit and regulators.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431