Morgan McKinley is seeking a Compliance Manager (Maternity Cover) for a 8 month contract assignment!

Key Responsibilities:

• Conduct thorough investigations related to market misconduct complaints, ensuring timely follow-up actions are taken.
• Perform comprehensive market conduct compliance reviews, monitoring effectiveness and implementing necessary follow-up actions.
• Liaise with relevant Regulators and Government Agencies to ensure compliance with applicable laws and regulations.
• Maintain, revise, and enhance policies and procedures for the effective operation of distribution compliance activities.
• Act as a cover for the team leader and members during their absence, ensuring continuity of operations.
• Undertake any other ad-hoc duties and projects as assigned by management.

Qualifications:

• Bachelor’s degree in Finance, Business Administration, Law, or a related field.
• Must have 2-3 years experience in market conduct investigations, compliance, or regulatory roles within the financial services industry.
• Strong knowledge of market regulations and compliance frameworks.
• Excellent analytical, organizational, and communication skills, with the ability to interact effectively with various stakeholders.
• Ability to handle sensitive information with a high degree of professionalism and confidentiality.
• Proficiency in Microsoft Office Suite and experience with compliance monitoring tools.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

WongPartnership is an award-winning law firm headquartered in Singapore. We have a proven track record and reputation for providing exceptional client service and achieving results for our domestic and international clients.

The firm’s continued success in Singapore and across the region is underscored by support from its legal and professional support staff. We provide our staff with a challenging work environment, enriched with training and career development opportunities.

We are looking for a highly motivated individual to join a high-performing team with the ability to thrive in a fast paced and challenging professional services environment.

We have the following role opening:

Manager/ Senior Manager – Technology

Responsibilities:

• Managing the service desk team
• Awareness of end user needs and changing requirements
• Command and control leadership – ability to understand the problem, analyse and account for incidents
• Manage the service delivery team to successful execution of daily production duties
• Lead technical discussions within the service desk team
• Escalate all production / non-production issues to the relevant teams and stakeholders
• Proactive engagement on all high priority incidents, identify under-reported issues and flag potential pitfalls
• Provide post mortem analysis and reports of incidents
• Authoritatively and confidently guide escalation tickets to resolution

Requirement:

• Bachelor’s degree within a given technical field
• 7 – 10 years of operations management
• 7 – 10 years in a technical role with expertise in one or more of the following technical disciplines (networking, security, storage, servers)
• 5+ years of experience managing teams especially business service operational support
• Articulating high level business requirements to senior management
• Ability to develop strong rapport and build relationships across departments and at multiple levels of the organisation
• Ability to be proactive with a strong desire for continuous improvement of practices and processes
• Outstanding written and verbal communication skills
• Strong analytical and problem-solving skills
• Ability to manage and multitask in a fast-paced environment
• ITSM, ITIL and other service management certifications are advantageous

We look forward to receiving your applications. Please note that only shortlisted applicants will be notified.

In submitting your application to our firm, you agree and consent to the collection, usage and disclosure of your personal data in accordance with our Personal Data Policy, which is available at www.wongpartnership.com/personal-data-policy. In addition, you consent to be considered for all suitable positions, including the position you're applying for, within WongPartnership LLP.

AML Compliance Function

· Primary responsibility of the AML related frameworks of the Branch

· Authorisation to accord requisite and relevant approvals for customer on-boarding, ongoing due diligence and transaction level approvals as material risk personnel (MRP) by delegation

· Performance of Compliance reviews and testing on various AML/CFT activities

· Reviewing of Policy, Manual, Product And Process notes relevant to AML/CFT

· Follow-up with business and/or operations group on outstanding Audit/Compliance testing issues

· Involve the AML relevant systems UAT, enhancements and annual review

· Prepare EWRA exercise and methodology review

· Oversight on compliance related outsourced activities to Head Office, Compliance team as MRP

· Conduct periodic AML/CFT training within branch

Regulatory Compliance (Non AML)

· Conduct gap and impact analysis and assistance to implementation of new regulations and regulatory requirements

· Submission of the above review to head office and for internal update is to be done in a timely manner

· Handle follow up on the implementation of recommendations by various departments from Regulatory Inspection or reviews, Statutory audits, Independent Audit, Internal Audit

· Review of credit proposals from compliance perspective for all new and existing credit relationship of corporate banking Group

· Pre-trade clearance and submission of statement under the Personal Account Dealing framework of the Bank and carrying out periodic compliance review and testing. Review of Personal Account Dealing framework from time to time.

· Performance of compliance reviews and testing on various activities as per approved testing plan in BA, SFA and FAA

· Performance branch wise Compliance risk assessment

· Reviewing of Policy, Manual, Product and Process notes from regulatory compliance respective.

· Communication with the regulator under the delegation as MRP

· To undertake projects and assignments from time to time as directed by the HOD (e.g. CRAFT yearly audit, Independent audit, external audit, supervisory visits.)

· Organize and conduct periodic compliance trainings (e.g. fair dealing with customers, personal account dealing, SFA/FAA, individual accountability etc.)

Reporting

· Lead a team and prepare of reports (e.g.: monthly compliance report, Singapore Compliance and Audit Committee report/presentation and quarterly compliance certification) for onward submission to HO.

· Preparation and submission regular regulatory reports/survey under compliance team to the regulators

· Ad hoc projects given by department head

Back-up Role-Bank’s Data Protection Officer

· Contribution to the development and implementation of data protection policies and procedures in compliance with the applicable laws and regulations to keep them updated.

· To advise business groups and other support/control groups for compliance of the data protection policy and conduct required trainings

· Identification and mitigation of data protection risks in relation to technology, outsourcing, marketing programmes.

· Be the nominated data protection officer of the Bank, coordination with the governmental and regulatory authorities in relation to the activities under the data protection laws and regulations as well as handling and leading on the resolution of complaints from the public and staff in relation to the data protection.

· Provide the data protection trainings within branch

Requirements

· Good understanding of compliance practices, guidelines and regulations in the banking industry

· Good understanding of compliance practices in BA/ SFA/ FAA and local regulations

· Good interpersonal, written and verbal communications skills with attention to detail

· Ability to multi-task and manage work tasks with numerous stakeholders as well as deliver results within tight timelines

· AML/ CFT relevant certificates

12 to 15 years

Key Responsibilities:

· Administer and maintain Trello boards, ensuring they are organized and aligned with project goals. Create and manage card structures, labels, and lists relevant to different projects.

· Analyze Trello usage data, project timelines, and team performance metrics to identify areas for improvement. Generate reports and dashboards to communicate findings to stakeholders.

· Collaborate with project teams to optimize workflows and processes within Trello. Provide recommendations for best practices and efficient use of Trello features.

· Conduct training sessions for team members on how to effectively use Trello for project management. Act as a point of contact for Trello-related inquiries and support.

· Work closely with project managers, teams, and other stakeholders to ensure that Trello is being used effectively across all projects. Facilitate communication and coordination among team members.

· Monitor ongoing projects in Trello, ensuring deadlines are met, and tasks are completed. Identify project risks and escalate issues as needed.

Qualifications:

· Minimum 10 years of experience with Trello and integrate with tools like Google Drive, Slack, and Mailchimp to streamline your workflow and keep all your resources connected.

· Strong analytical and problem-solving skills, with the ability to interpret data and make actionable recommendations.

· organize campaigns and manage tasks efficiently. By leveraging Trello’s features, you can enhance team collaboration, streamline processes, and ensure that projects stay on track.

· Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.

· Detail-oriented with strong organizational skills to manage multiple tasks and projects simultaneously.

· Familiarity with Agile methodologies and project management principles is a plus.

· Proficiency in data visualization tools and software.

· Knowledge of automation tools or integrations that enhance Trello’s functionality, such as Zapier.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K

Responsibilities

• Translate business requirements into detail module or component level design

• Participate in solution design in hybrid cloud environment

• Hands-on coding on the assigned modules or components

• Work closely with DevOps engineer for Release management

Skills/Requirement

• Minimum of 4 + years of development experience

• Minimum of 4+ years of experience in developing cloud native applications

• Must have strong hands-on development experience with Java / J2EE framework including JSP, Studs, Java Scripts, Spring Framework, JQuery, NodeJS, Angular, Vue JS and not limited to.

• Experience in creating REST, SOAP, web services and/or other web protocols for application integration.

• Experience in developing and implementing of enterprise level web application or customer portal related application.

Interested applicants may submit your detailed resume to [email protected] .

We regret to inform that only shortlisted candidates will be contacted.

• Assist the HR team in the process of hiring workers
• Apply work permits for foreign workers (application, renewal, cancellation).
• Perform orientation for newly hired workers and maintain workers' records.
• Process of payroll for workers and submit tax clearance form IR21.

Requirements:

• Nitec and above
• At least 1 year of HR support experience.
• Familiar of any payroll software.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Responsibilities

• Design, develop, prototype, and maintain backend APIs for generative AI, recommender system and other internal-facing applications

• Work with data scientists to implement and deploy machine learning models

• Develop and maintain data pipelines to collect, clean, and prepare and process data for machine learning training and inference use cases

• Monitor and troubleshoot backend systems to ensure availability and performance

• Excellent problem-solving and debugging skills

• Work with other developers to build and enhance a robust and scalable MLOps backend infrastructure

Skills/Requirement

• Have a minimum 4+ years of experience in the software industry.

• At least 3+ years of experience with Python programming

• At least 2+ years of experience in API development, preferred to use the Flask/FastAPI framework.

• At least 2+ years of experience in UI development using Vue or ReactJS.

• Experience in planning, designing, developing, architecting, and implementing cloud solutions with AWS platform is a plus.

• Hands-on experience in one or more of the following technologies: MongoDB, RDBMS (e.g MySQL/Postgres), Apache Kafka and ElasticSearch.

• Experience with microservices architecture and application containerisation (e.g Docker and Kubernetes)

• Good knowledge and experience in CI/CD technologies and best practices, experience in supporting production applications.

• Proficiency in data processing, data science or data analytic is a plus.

• Team Player who is self-driven and proactive in learning new technologies and skills.

12 to 15 years’ experience

Responsibilities:

· Able to communicate the key findings and insight to senior managements and peers both conversationally and in formal presentation style.

· Conduct analysis using in-house analytics tools and be comfortable analysing a range of social and business data.

· Provide qualitative and quantitative analysis and insights to inform business strategy, marketing, digital marketing, and product development.

· Maintain knowledge of previous analysis to avoid duplication and to share learnings from relevant past projects.

· Follow-up meetings with stakeholders after received analysis, to ensure it is helpful and documented any scope for improvements.

· Responsible for Business Performance Reporting to Senior Leadership Teams on a Regional Level. Manage datasets, design data visualization dashboards on ThoughtSpot, and deliver relevant insights to key stakeholders through strategic analysis and storytelling.

· As an Insight & Analyst is part of the SEA and/or International Marketing team, you will be responsible for analysing a wide range of data to help inform marketing, brand and business strategies. Will ensure the internal briefs are being translated into analytical projects.

· Responsible for ensuring the analysis is relevant for SEA and/or International Marketing, and local SEA markets' analysis needs/requests.

· Work across the Regional SEA team and also the Global Data Team on cross functional and cross geographical projects.

· Responsible for providing quantitative and qualitative analysis and insight on the projects, whilst working alongside specialist analysts where required. As such they need to be comfortable working on their own analytics projects and also be able to work with specialist experts on larger, more complex briefs.

· Assess data quality to gauge suitability for analysis.

· Conceive templates, dashboards and other visualisation tools for data analysis.

· Interpret data analytics findings.

· Perform data cleaning and transformation to ensure suitability for analysis.

· Provide inputs on current available metrics and data collection to develop new metrics for research projects.

· Generate graphs, dashboards and visualisations with core metrics and key performance indicators (KPIs) to measure business performance.

Requirements:

· You need to have at least 10 years of experience in relevant industry

· You are able to understand data provided by our partners to create a framework and strategy.

· You need to be initiative and willing to help, agile and ready to work under pressure, and teamwork.

· Must have working experience in countries such as Canada, Hong Kong, Taiwan, and China as you need to understand the market standard and responsible for getting new logo.

We regret to inform that only shortlisted candidates will be notified.

EVO Outsourcing Solutions Pte. Ltd

• RCB No. 202233837K

The Company

Our client is a luxury fashion icon with a revenue of more than 1 billion euro. They are seeking for an AP Specialist to join them for a 12 months contract.

The Role

Reporting to the FM, you will be involved in AP day to day scope for Oceania region. Main activities include posting of AP entries, processing invoices as well as refunds when required, preparation and reviewing of payments, performing intercompany reconciliation and supporting month end closing and reporting, as well as be involved in any related projects.

Your Profile

The successful incumbent should possess a degree in finance and accounting or its equivalent and has a minimum of 3 years’ experience in the relevant capacity. Pre-requisites for this role are excellent presentation and stakeholder management skills, analytical mindset, as well as good proficiency in excel skills.

Apply Today

Please send your resume, in WORD format only and quote reference number SK13141477, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence no.: 07C5595 | Susan Koh EA Registration no.: R1107882

Duration: 1 year contract

Location: Caldecott

Responsibilities

To assist in research work. Job duties include (not limited to):

• Conduct literature review
• Collect data and manage database
• Analyze data and report findings
• Provide administrative support

Requirements

• Bachelor’s degree in Psychology/ related social science discipline
• Experience in quantitative research (e.g., thesis using quantitative methods)
• Knowledge in R or Python is a plus
• Knowledge in Tableau or Power BI is a plus
• Strong analytical and critical thinking skills
• Good communication and interpersonal skills
• Attention to detail and strong organizational skills

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10899

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

The Company

We are an investment and asset management firm and is part of the Equalbase Group, an integrated developer and investment management firm specialising in modern industrial and logistics real estate key cities in Asia Pacific and Europe.

The position

Manager, Investment will have the opportunity to work directly with directors and senior management acquiring hands-on experience across the value creation process. They will be involved in the full cycle of investment and asset management including site acquisition, underwriting and due diligence, asset management and divestment.

Primary Duties and Responsibilities

Deal Origination

• Sourcing and evaluating of new business cases which includes but not limited to Green/brown field acquisition or development, Divestment, Asset Enhancement, Joint Venture opportunities.
• Research and understand and penetrate into new markets or product type
• Work collaboratively across departments and functions for technical and financial feasibility studies

Business Case Proposal

• Prepare and underwrite business case upon understanding of market and real estate parameters of the deal, building financial models and providing relevant supporting information to justify the case.
• Deal structuring including incorporating discussion from stakeholders like joint venture partners, banks, tax, finance and treasury.
• Recommend parameters in investments to manage risks and generate acceptable rate of return.
• Crafting teasers, investment papers for approval to stakeholders

Deal Execution

• Negotiation and discussion on contract execution
• Liaise with legal, financial, tax and technical consultants
• Oversee financial and technical due diligence.

Asset and fund performance management

• Track and monitor fund performance with regards to original business case
• Preparation and presentation of fund reports and variance analysis
• Proactively suggest asset enhancement initiatives and strategic value creation initiatives (including refinancing, divestment or operational enhancement)
• Evaluation of new pipelines in impact to portfolio

Compliance & Governance:

• Partner with various compliance authorities and stakeholders ensure that at times that the compliance & governance requirements per company and statutory requirements are always adhered to.

To succeed in this role, it is expected that you will have:

Knowledge/Experience

• Solid understanding of financial investment evaluation and capital decision making in the Industrial or logistics real estate industry
• Commercially sound – understanding and ability to identify business risks. Balance between risk and reward.
• Financial modelling, due diligence & post integration experience.
• Knowledge of Asia real estate market including properties, rents, cost structures etc.
• Good communication and analytical skills. Strong ability in business writing and ability to put together a comprehensive and well thought out business proposal/business case.
• Hands on and ability to work independently with strong negotiating, communication and interpersonal skills.
• Ability to handle time pressure, have a position in an environment of strong opposing views.
• Ability to work with individuals at various levels in the organization and in a multicultural and diverse business setting.

Technical/Professional Skills required.

• Experience with spreadsheet package (Excel, etc.)
• Capital budgeting and related analysis i.e., IRR, NPV, DCF, Yields
• Proven problem-solving ability
• Attention to detail and strong analytical skills

Qualifications

Degree in Real Estate, Engineering, Finance or Business or related field from a recognised tertiary provider will be highly regarded

about the company

Our client is a US-based company specializing in contract logistics solutions. They are seeking a Senior Business Development Manager (hunter) to drive business expansion and growth.

about the job

• Expand market share in current markets and capitalize on new business development opportunities.
• Lead and oversee project activities with the company and the customer’s cross-functional teams, ensuring alignment with the scope of the contractual agreements.
• Lead the business development team
• Profit and Loss

skills and experience required

• Min 5 years of relevant experience in logistics industry
• Highly self-motivated with strong business acumen, expertise in contract negotiation, and proficiency in tender management and network optimization.

To apply online please use the 'apply' function, alternatively you may contact Noelle at [email protected].
(EA: 94C3609/ R1982617)

Contract duration: 18 months

Location: Kallang

Working hours: Mon - Fri (9am - 630pm)

Responsibilities

• Setting up meetings
• Keeping schedules on track
• Writing reports & meeting minutes
• Managing emails

Requirements

• Degree / Diploma
• 1 - 3 years of experience
• Strong communication and interpersonal skills
• Team player and able to work under tight deadlines in a fast-paced environment.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10937

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

about the company

Our client, a renowned automotive company in Singapore, is seeking a Shipping Executive to join their team. This role offers the opportunity to work in a dynamic environment and contribute to the smooth operation of shipping processes. There is possibility of contract renewal or conversion to a permanent role based on performance.

about the job

• Shipping coordination and documentation
• Coordination with 3PL/Freight forwarders
• Preparation of export documentations

Requirement

• Diploma or equivalent
• Preferably 3 years of relevant experience

If you are interested in the position , kindly send your CVs in to [email protected]

Please include your availability, expected salary and reason for leaving current job

We regret that only shortlisted candidates will be contacted

EA: 94C3609 / Reg: R1982617

Key responsibilities:

• Practical experience in data encryption, key management, and cryptographic technologies.

• Understanding of encryption techniques, tools, and best practices.

• Preferred experience with Hardware Security Modules (HSMs), key management systems, and data protection solutions.

• Familiarity with security protocols such as TLS and SSH.

• Proficiency in cryptographic principles, digital certificates, and Public Key Infrastructure (PKI) standards.

• Knowledge of various operating systems and file systems.

• Supports SSL activities such as CSR generation, Certificate Issuance and Cert Injection

• Support Issuance/Revoke of certificates for Mac OS and other systems

Key Skills:

• Cryptography

• Java

Our client, a prominent Global Conglomerate within the FMCG industry is looking for an experienced Assistant Manager/Manager in Procurement to lead strategic initiatives across their Indirect categories in the Region. This is a key leadership position, you will be responsible for managing end to end strategic procurement functionality in driving cost savings opportunity that helps create long term value with key suppliers in the region.

Additional Responsibilities:

Policy & Compliance

• Ensure adherence to Procurement policies and guidelines at the local level, aligning with regional and global directives.
• Collaborate closely with the Finance and Compliance departments to monitor Procure-to-Pay process compliance with corporate standards.
• Conduct training and communication sessions to educate stakeholders on the proper procurement process for brand teams and department requestors.

Strategic Sourcing & Negotiation

• Collaborate with stakeholders and budget owners to support sourcing projects across major categories such as retail store fit-outs, marketing events, PR services, visual merchandising, IT, logistics, and more.
• Lead significant sourcing projects from RFP/tender to delivery, including supplier sourcing, pre-qualification, evaluation, and award processes.
• Identify opportunities to enhance efficiency, synergy, and drive cost savings and added value for the business.
• Support and coordinate regional and global procurement initiatives and projects.

Sustainable Procurement

• Regularly optimize the supplier panel through performance reviews and stakeholder feedback.
• Manage daily business relationships with local suppliers, continuously evaluating and improving vendor performance.
• Conduct annual supplier evaluations and CSR audits.
• Integrate sustainability into all projects and provide support for group/region ESG initiatives.
• Management Reporting
• Oversee quarterly procurement reporting, including dashboards, spend analysis, and procurement project updates.
• Consistently update and communicate procurement initiatives to the local senior management team.

Qualifications

• 5-8 years of professional experience, with at least 4-5 years in procurement roles.
• Strong understanding of procurement processes, with experience in managing indirect categories and/or working in the luxury industry a plus.
• Excellent communication and project management skills, with the ability to effectively manage stakeholders across the Region.
• This includes strong presentation and negotiation abilities to drive initiatives and achieve results.
• Proactive, with the ability to handle multiple tasks simultaneously and meet deadlines.
• Positive attitude, eager to learn.
• Team player with a strong collaborative spirit.

Anyone interested in the above opportunity, do reach out to myself at [email protected] for a confidential discussion.

EA Licence No: 11C5502 | R23116117

Responsible for providing administrative and client service support to Relationship Managers (RM) within the front office function servicing Private Banking clients.

Responsbilities:

• Provide administrative and client service support to Relationship Managers servicing Private Banking clients.
• Respond to all client enquiries and instructions and provide resolution to most issues and requests.
• Monitor transactions and activities in client accounts
• Maintain client data and reports, such as: contact lists, account numbers, facilities details, status of credit reviews/renewals, etc
• Handle administrative duties including scheduling of appointments, preparing correspondences, making travel arrangements, arranging meetings and receptions, producing presentation materials.
• Coordinate with Product Groups, Operations and other functional areas as necessary
• Ensure adherence to internal and external regulations and policies at all times

Requirements:

• Preferably 2-5 years of relevant experience in client servicing, operations or sales support within financial institutions
• Bachelor degree or diploma from reputable institutions
• Strong understanding of financial products and services
• Excellent interpersonal, communication and client interfacing skills
• Meticulous, strong attention to details
• Possess future oriented mindset, strive to innovate and adapt to changes
• Strong understanding of inter-dependencies within the team and able to collaborate effectively across departments
• Ability to thrive in a fast paced environment and remain empathetic, passionate and resilient
• Preferably CACS certified

This is an established financial institution based in Singapore looking for a legal counsel to provide interim lega; support for 1 year. The successful candidate will be responsible for providing advise on general legal issues including the provision of legal and regulatory advice to the support the business domestically and across the region on financial services legal matters.

Ideal requirements:

• Singapore qualified lawyer with 7 to 12 years of experience covering both private practise and in-house, familiar with financial services regulatory issues including litigation matters
• Able to work independently and is resourceful
• Possess good communication skills to deal with internal stakeholders
• Able to work onsite

Survey Experience Quality Manager - Call Centre, Up $7K

Location: Near to Clark Quay MRT

Working Hours: 8.30AM - 6.00PM (Monday - Thursday), 8.30AM - 5.30PM (Friday)

Responsibilities

• Reports to the Project Director supporting in attaining holistic Service Levels for various assigned matrices.
• Manage a team to achieve operational objectives through workforce planning, setting Key Performance Indicators (KPIs), execution, and contingencies.
• Provide strategic plans to synergize mailboxes and escalation management to attain timely and professional deliveries with articulacy.
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence throughout inbound and outbound workforce.
• Align objectives and setting expectations with Stakeholders on realistic Service Levels versus email volume, timeframe, and other correlating factors.
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.
• Perform other adhoc duties as assigned.

Requirements

• Possess a degree in related fields.
• Equipped with at least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Prior work experiences should encompass service deliverables and performance attainment indexes.
• Those without the academic requirement but possesses relevant experience will be considered.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Articulacy is imperative for day-to-day operations.
• Able to communicate effectively and manage different hierarchies in internal and external environment.
• Persevere in a high pace setting and possesses the ability to innovate and craft contingencies to cope with high volume influx to attain service deliverables.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.
• Only Singaporeans may apply.

https://sg.go.persolkelly.com/job/apply/10993

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)

Funeral Operations Manager (1 year contract yearly renewable)

• Working Day: 5-6-5-6 days including weekend and PH
• Working Hours: 8am to 5pm
• Location: Geylang Bahru
• Salary: Basic $4,500 - $5,500

Job Requirements:

• At least 5 years’ operation manager experience, comfortable to work in funeral industry
• Candidates with service line operations management experience are welcome to apply
• Requires to work on weekends and Public Holidays
• Advantageous if candidate possesses Class 3/3A driving license

Duties of Operations Manager:

• Conduct morning briefings and updates, and the delegation of duties to Team Leaders
• Provide budgetary updates to the Finance Department
• Oversee the timely preparation of monthly schedules, i.e. standby, night service
• Oversee and follow-up on the consolidation of feedback from the respective teams as well as families and clients, reviewing the feedback/ complaints received whenever necessary
• Oversee quality control matters pertaining to standards, rituals and customs
• Improve operational management systems, processes, and best practices
• Oversee the review of standard operating procedures (SOPs), forms, templates and lists to ensure operational efficiency in consultation with Team Leaders
• Plan and review compensation actions, enforcing policies and procedures.
• Oversee morale, welfare and health of all operations staff
• Oversee human resource matters together with Team Leaders, including leave approval, overtime and urgent requests (if any).
• Oversee recruitment and personnel interview
• Other ad-hoc duties as assigned by the Managing Director (MD)

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Summary:

We are seeking a dynamic and experienced Center Manager/Assistant Manager to join our team. The ideal candidate will be responsible for overseeing all day-to-day operations, ensuring the successful delivery of educational programs, managing staff, and maintaining a positive environment for both students and parents.

The Center Manager/Assistant Manager will play a pivotal role in driving the growth and success of the center by fostering a love for technology and innovation in young minds.

Key Responsibilities:

Operations Management:

• Oversee the daily operations of the center, ensuring that it runs efficiently and effectively.
• Develop and implement operational policies and procedures to ensure smooth functioning of the center.
• Manage the center's facilities, ensuring they are well-maintained, safe, and conducive for all activities.
• Responsible for recruiting new students and managing the renewal process for current students.
• Manage class schedules, student enrollment, and track attendance.
• Build strong relationships with students and parents, ensuring excellent communication regarding program updates, student progress, and center activities.
• Address parent concerns and feedback promptly and professionally.

Staff Leadership and Development:

• Hire, train, and manage staff, ensuring that they are equipped with the necessary skills and resources.
• Provide leadership and support to staff, fostering a collaborative and positive work environment.
• Conduct performance evaluations, offer professional development opportunities, and address any performance issues.

Marketing and Growth:

• Develop and implement strategies to increase student enrollment and raise awareness of the center’s offerings.
• Collaborate with the marketing team to create promotional materials, online content, and social media campaigns.

Qualifications:

• Bachelor's degree or above, preferably in technology, education, or management fields.
• Minimum of 3-5 years of experience in a leadership or management role, preferably in an educational or enrichment setting. Experience in robotics, programming, or STEM-related fields is highly preferred.
• Candidates without relevant experience but with a Master's degree in a related field can be considered for the Assistant Manager role.
• Strong leadership and interpersonal skills with the ability to manage and motivate a diverse team.
• Exceptional communication skills, both written and verbal. Strong organizational and multitasking abilities.
• Passion for STEM education and working with children.
• Ability to work flexible hours, including evenings and weekends.
• Ability to work in a fast-paced, dynamic environment. Strong problem-solving and decision-making skills.
• Fluency in both English and Mandarin.

Working Location:

• Clementi - West Side

Working Hours:

• 8.00 am to 5.30 pm Monday to Friday (Onsite)

Job Responsibilities

• Will be the single point of contact with the customer.
• He/she shall be responsible for managing and coordinating with all parties the performance and delivery of the services stated in the contract.
• The Service Delivery Manager shall be responsible for coordination of the respective progress/ad-hoc meetings with all parties involved. This includes preparation of meeting agenda, consolidating the performance and progress reports, preparation of minutes of meeting and follow-up action items after the meetings.
• The Service Delivery Manager shall be responsible for all aspects of service delivery, service quality, service assurance and monitoring.
• The Service Delivery Manager shall ensure that all Contractor’s team members are fully equipped for service delivery, and understand SUSS and IAL IT security requirements, including cyber security incident reporting.
• Have good customer engagement skills
• Have worked and handled projects with 1500 users with the scope of managing End User Support, Infrastructure Support, DB Support

Requirement:

• A minimum Diploma in Information Technology or its equivalent with atleast 5 years of experience in a Service Delivery Manager / Project Manager function for end user clients
• Previous education / MOE related project experience would be advantageous
• With a minimum of 3 years of supervisory experience
• Ability to report, pacify and diplomatically communicate with stakeholders of the project is a critical skill
• Has a sound knowledge of deliverance of IT services including planning, execution, and reporting

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://sg.go.persolkelly.com/job/apply/10713

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use, and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E • EA License No. 01C4394

• Registration ID R2198644 Ellen Lee Wei Xin

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Our Global Privacy Policy

Job Description

Manage technical surveyors, coordinate and arrange surveys and audits

Manage and supervise the responsibility for survey and audit activities of vessels and equipment within the office's jurisdiction

Coordinate with governments, including the Japanese government, regarding certification services

Training and performance evaluation of technical surveyors

Responding to technical inquiries and providing technical advice from clients, including shipowners and ship management companies

Liaison with Head Office in Japan

Verification of technical documents and certificates

Establish and maintain quality management system

Required skills and qualifications

Five or more years of experience in maritime industry

Experience in ship survey and audit activities as well as management

Knowledge of ship classification and statutory requirements

Essential Duties and Responsibilities:

• Learns to conduct routine analyses in compliance with applicable methods, protocols, SOPs, and regulatory agency guidelines.
• Learns how to document work and maintain study documentation and laboratory records.
• Learns how to use laboratory equipment and software appropriate for assigned tasks.
• Learns to carry out testing on all aspects of work and calibration of equipment in the respective section when necessary.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Learns to perform the duties of a Quality Officer for the section
• Attends and participates in project meetings.
• Learns to perform peer review of data.
• Learns to highlight abnormalities and discrepancies in the testing, calibration and results.
• Contributes to a cohesive team environment. Plans individual workload in coordination with team members.
• General laboratory work like sample receipt and registration, preparation of sample bottles and helping to maintain cleanliness of laboratory, equipment and apparatus.
• Maintains a clean and safe laboratory work environment.
• Conducts all activities in a safe and efficient manner
• Assist the Lab Manager/Senior Chemist in all aspects of work in the respective section.
• Demonstrate and promotes the company vision.
• Regular attendance and punctuality.
• Performs other duties as assigned.

Senior Executive / Assistant Manager (Finance Dept), Up $6K

Duration: 1 Year Contract

Location: Alexandra Road

Working Hours: 8.30AM - 6.00PM (Mon - Thurs), 8.30AM - 5.30PM (Fri)

Responsibilities:

1. Work with the Office Relocation team as Finance Representative in preparation for moving of office, including packing of documents
2. Support the annual asset verification cum asset write-off exercise in preparation for office relocation
3. Support the registration and tagging of new assets, and update asset locations post office relocation
4. Liaise with the business departments in asset verification and tagging
5. Work with the vendor to troubleshoot issues faced during the asset verification exercises conducted using RFID technology
6. Assist with asset management transactions/postings in Workday and Digital Workplace Asset Management System, reconciliations, etc
7. Perform sampling checks on assets
8. Any other adhoc assignments

Requirements:

1. Education in Accounting or Finance with working experience in asset management
2. Independent, self-motivated and responsible team player
3. Proficient in Microsoft Office applications (mandatory), Workday (preferred) and Digital Workplace Asset Management System (preferred) ​

https://sg.go.persolkelly.com/job/apply/11129

We regret to inform that only shortlisted candidates will be notified.

To apply, simply click "APPLY" and submit your curriculum vitae (CV) through GO, the official PERSOLKELLY job application platform. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies.

You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R1223746 Tan Eng Kah (Chen Yunjia)