Job Responsibilities:

1) Develop and Execute a Strategic Marketing Plan for MSc Programmes

• In consultation with relevant stakeholders, develop a plan outlining how the school will promote its MSc programmes with the aim of increasing intake numbers whilst maintaining a competitive edge.

2) Analyse Marketing Data

• Track, anaylse and report on the impact of all marketing and outreach activities.
• Look for ways to better engage with prospective students.
• Evaluate competitors, compile and share industry trends, identify new market opportunities.

3) Manage Digital Marketing Campaigns

• Optimize web structure and content for search engines keeping best practices in mind.
• Drive Search Engine Marketing (SEM) campaigns and evaluate its effectiveness.

4) Direct Social Media Engagement Strategy

• Set content strategy and editorial calendar for MAE’s social media pages with the aim of increasing brand awareness and identity.

5) Develop Marketing Collateral

• Review collateral for print and digital media ensuring adherence to corporate guidelines; evaluate its effectiveness.

6) Oversee Events

• Coordinate local and overseas outreach activities (e.g. online and in-person programme information sessions)
• Oversee annual Alumni Networking Event, Gradation Dinner, and Orientation
• Plan and coordinate monthly Industry Seminar Series.

7) Handle External Communications and Job Placements

• Build relationships by engaging with industry partners, alumni, media, and vendors to promote the School’s MSc programmes
• Source and secure job placements/internships opportunities

8) Coordinate Cross-Functional leadership

• Keep everyone informed of the marketing plans and be the go-to person for any marketing-related activity

Job Requirements:

• A recognized university degree in business, engineering, communication studies or equivalent.
• Minimum five years of work experience in a related area field.
• Set strategic goals; motivate and mentor team members
• Strong verbal and written communication skills. Excellent command of the English language and strong command of a second language preferred.
• Strong analytical skills - Able to analyze, interpret and evaluate marketing data
• Evaluate the aesthetic appeal of marketing collaterals and devise creative promotional strategies
• Think strategically
• Responsible and resourceful
• Drive for results
• Work well with faculty and colleagues from school and other offices

Today, Lonza is a global leader in life sciences operating across three continents. While we work in science, there’s no magic formula to how we do it. Our greatest scientific solution is talented people working together, devising ideas that help businesses to help people. In exchange, we let our people own their careers. Their ideas, big and small, genuinely improve the world. And that’s the kind of work we want to be part of.

Did you know that we are the 1st biologics contract manufacturer in Singapore? We offer you exposure to upcoming biotech and established pharmaceutical companies and to the manufacturing technology needed to produce mammalian treatments and cell therapies of tomorrow. Our global manufacturing network is recognized for its reliable, high-quality services, regulatory track record, global footprint, innovative technology platforms and extensive experience – we, in Singapore are proud to be part of this global network.

We are looking to further strengthen our Program Management team by hiring a Senior Program Manager (PM)to lead internal project teams. You will be responsible to ensure flawless and smooth execution of the contracted programs according to defined timelines and cost, via leading multidisciplinary project teams. In this role, the Program Manager is the key interface between Sales and Operations organizations and the customer. Program Manager is responsible to manage multiple projects, either within one technology, or within multiple technologies and oversees the complete life-cycle of all the projects.

Based on experience, programs under PM’s responsibility range from small or mid-sized to large and complex portfolios, based on the seniority. During execution, key focus is on the customer centricity and internally on quality, cost, profitability, timelines and risk management.

Key responsibilities:

• Lead project execution after deal closure. Direct, lead and motivate multi-disciplinary project teams and hold team members accountable to deliver results within an agreed project governance structure to ensure customer satisfaction throughout the life of the program. Shared customer relationship management with Account Managers.
• Coach, mentor and, via frequent discussions with line managers, continuously develop project team members.
• Program Manager utilize in-depth understanding of multiple functions and strong relationships with these functions during the execution.
• Act as single point of contact for customer with regards to operational questions and ensure each project milestone is delivered in line with the agreed objectives. Act as the customer advocate and champion in the Lonza’s Singapore Project Management organization.
• Manage project scope, timelines and budget and program profitability together with core project team. Raise and prepare scope changes and communicate them to a customer in close collaboration with Account Manager. In collaboration with Account Management / Commercial Development, create mid-long term program strategies.
• Define, organize and be responsible for all customer communication (using an open communication model), agreeing milestones and conducting “lessons learned” with the customer, as well as executing decommissioning at the end of contractual activities.
• Program Manager ensures the right and effective internal and external governance are in place and are effective. Also ensures very clear alignment of internal stakeholders.
• Contribute to the local Sales & Operations meeting, by best in class forecasting and demand planning for the given programs.

Key requirements:

· Degree in Life Sciences related discipline with commercial acumen or experience in project planning; PMP Certification highly desired.

· Experience working in FDA regulated biotech/pharma industry with proven experience in a project management capacity.

· Relevant business and customer interaction experience in a CDMO highly preferred, but not essential.

· Knowledge base of clinical research strongly preferred, with experience of moving pharmaceutical products from clinical into commercial manufacturing environments an advantage.

· Statistical techniques and failure analysis, validation concepts.

· Excellent communication and negotiation skills to be applied at high level.

· Excellent soft skills to build solid relationship within the global network, e.g. with customers, key accounts, and program management.

Every day, Lonza’s products and services have a positive impact on millions of people. For us, this is not only a great privilege, but also a great responsibility. How we achieve our business results is just as important as the achievements themselves. At Lonza, we respect and protect our people and our environment. Any success we achieve is no success at all if not achieved ethically.

People come to Lonza for the challenge and creativity of solving complex problems and developing new ideas in life sciences. In return, we offer the satisfaction that comes with improving lives all around the world. The satisfaction that comes with making a meaningful difference.

• Develop and achieve the revenue targets for Network Products Value-Added by working with sales, product and client services team in various AP markets.
• Assess the feasibility of new products and solutions for rollout into the Asia Pacific markets and provide regional and global colleagues with local market requirements and customizations that will influence the global product roadmap.
• Manage execution of new implementations with key clients and subsequent post implementation optimizations in collaboration with other functions including client contracts, renewals and billing etc. 
• Execute on all pre-and post-sales engagement, which will include evaluating potential product client opportunities, creating client prioritization pipeline and deploying sales plans. 
• Work with regional stakeholders, global product owners and cross-functional teams (e.g., Account Executives, in-market Product team, Risk team, Visa Consulting and Analytics, Merchant Sales and Acquiring) to develop and prioritize enhancements for existing products, develop go-to-market and commercialization plan for new products.

Projects you will be a part of:

• Engage clients to gain an understanding of their payments processing-related business needs. Identify or collaboratively ideate solutions and recommendations to address their challenges using Visa’s existing products or potentially new innovative solutions.
• Develop revenue targets that drive the adoption of these products in the Asia Pacific markets in partnership with the local client account executives, regional and global product owners, and other stakeholders.
   

Responsibilities

• Manage all aspects of the project to ensure it is completed on time, within budget and meet all contractual requirements
• Lead and manage the project team
• Interpret the Contract and extract all essential information with the project team for the efficient and effective management of the project to meet its objectives
• Identify all contractual system requirements and all other deliverables and responsible for managing system designs, reviews and all deliverables. Analyze and define all project materials and service purchases based on cost optimization and appropriate risk management
• Perform day to day coordination, risk management, liaison, control and supervision of resources including all project team members, sub-contractors, internal and external project related parties and customers to ensure that the project meets its objectives
• Provide regular project reports/updates to customers, internal departments and management
• Monitor all payment milestones to ensure timely billing in accordance to the planned scheduled

Requirements

• Minimum 5 years relevant work experience, including at least 3 years’ experience in communications project management
• Experience in satellite communications network and equipment is preferred
• Strong project & people management skills
• Excellent communication and problem solving abilities
• Able to work within tight schedules
• Self driven and good team player
• Working location is in Ang Mo Kio
• Singaporeans Only

CORE RESPONSIBILITIES AND TASKS

· The enforcement of safe systems of work and holding those below them in the management structure

accountable for their health and safety performance.

· The provision of safe equipment, safe working environment and ensuring all employees/contractors are

provided with and wear the appropriate personal protective equipment.

· Ensure employees are adequately informed, instructed, trained, and supervised to safely carry out work for

which they are engaged in.

· Ensure a safe working environment, striving for zero recordable injuries in compliance with internal policies and

external legislation, through the delivery of key enabling activities (e.g. Near Misses, Safety Observations, timely

completion of actions). Ensure that safety and environmental incidents are fully investigated and the appropriate countermeasures established.

· Supervises staff to include hiring, training, evaluating performance, providing compensation recommendations,

and determining disciplinary actions whenever necessary

· To manage a team to ensure that production operations are carried out in the most efficient manner whilst

ensuring both internal and external customer requirements are satisfied.

· To ensure the promotion of a continuous improvement culture and high morale. To show consistent

improvement in the areas of safety, quality, service and cost.

· To support the Operational Supervisors/Team Leaders with their direct reports to ensure they appropriately

manage their teams and reward, motivation and performance managed wherever appropriate.

· Deliver the production plan, on time and to the desired product quality.

- Working with the Quality team to ensure investigation of quality incidents and track action completion.

Improve equipment and processes to eliminate quality loss. Deal and resolve product rework in a timely

manner. Ensure appropriate and accurate performance data is collated. Ensure manufacturing, filling and

packing efficiencies are performed as budgeted and deliver improvements in these efficiencies through

reduction of losses.

- Continually reduce waste, striving for a reduction towards a zero waste loss culture. Ensure accurate stock

management. Ensure adequate manning levels to enable the factory objectives to be achieved. Manage

performance within the team using the Sherwin-Williams policies and procedures to achieve optimal efficiency and operational performance.

- To ensure that Supervisors/Team Leaders and Operation personnel are actively involved in improvement

initiatives.

- To prepare reports and participate in management and other routine meetings as required.

- To liaise with other personnel and departments to ensure the smooth running of the whole of Operations on

site.

- Performs other duties as assigned.

1. TRAVEL REQUIREMENTS: (TIME SPENT AWAY FROM HOME OR OTHER TYPICAL OFFICE LOCATION) 10%

ORGANISATION CHART

THIS POSITION REPORTS TO: VP of Operations APAC > Area Director of Operations > Plant Manager - Site >

Ops Manager – Production or Site

PHYSICAL REQUIREMENTS

Actively inter-acting with subordinates, peers in person, face-to-face discussions, walking between areas of

production site.

1. Seeks to understand customers—Actively gathers and leverages information to understand current and

emerging customer business priorities, problems, expectations, and needs; seeks customer feedback and

suggestions for improving products and services.

2. Identifies customer service issues—Identifies barriers that impact customer service and retention.

3. Drives customer-focused practices—Uses understanding of customer needs to institute processes, procedures,

partnerships, performance expectations, and training that will improve customer satisfaction and prevent

service issues from occurring.

4. Assures customer satisfaction—Sets priorities and makes decisions that consider customer impact; measures

customer satisfaction and retention to ensure that customer solutions, practices, and procedures are carried

out and achieve their objectives.

Decision Making

Identifying and understanding challenges and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with facts and optimizes probable consequences. Decision Making supports our business driver of Driving Efficiency.

Key Actions

1. Identifies problems and opportunities—Recognizes problems and opportunities and determines whether

action is needed.

2. Gathers information—Recognizes the need for and collects information to better understand problems and

opportunities.

3. Interprets information—Integrates information from a variety of sources to detect trends, associations, and

cause-effect relationships.

4. Generates alternatives—Creates relevant options for addressing problems and opportunities that will achieve

desired outcomes.

5. Evaluates alternatives and risks—Assesses options against clear decision criteria while considering

implications and consequences.

6. Chooses an effective option—Selects the most viable option from a set of alternatives.

7. Commits to action—Implements decisions or initiates action with appropriate urgency.

8. Considers others’ perspectives—Involves others throughout the decision-making process to obtain better

information, generate alternatives, and ensure buy-in to the resulting decisions; builds consensus when

appropriate.

Safety Leadership

Actively protecting others’ well-being, ensuring compliance with safe operating procedures, and inspiring others’

commitment to create and maintain a safe work environment. Safety Leadership supports our business drivers of

Driving Efficiency and Building a High Performance Culture.

Key Actions

1. Holds others accountable for safety—Sets clear expectations for compliance with safe operating practices;

verifies own and others’ precision and competence when implementing procedures that affect safety;

immediately addresses practices and behaviors that create safety hazards.

2. Evaluates risk—Assesses and manages risk in all decision making; considers impact of decisions and actions on

own and others’ safety.

3. Inspires commitment to safety—Emphasizes the individual, team, and organizational benefits of safety

programs and procedures; reinforces others’ ideas and actions taken to eliminate hazards.

4. Encourages open communication—Supports those who voice safety concerns, ensuring no retribution or

blame for speaking up; raises difficult safety issues to leaders and peers; dedicates time to two-way discussion

about safety and incident prevention.

Planning and Organizing

Establishing an action plan for self and others to complete work efficiently and on time by setting priorities,

stablishing timelines, and leveraging resources. Planning and Organizing supports our business drivers of Executing a

Competitive Strategy and Driving Efficiency.

Aligning Performance for Success

Focusing and managing individual performance by helping others set performance goals/objectives, and then tracking results and continually evaluating performance effectiveness. Aligning Performance for Success supports our business drivers of Building a High Performance Culture and Increasing Global Focus.

Key Actions

1. Sets performance goals/objectives—Sets specific, measurable, attainable, realistic and timely performance

goals/objectives that align with broader work group and organizational priorities; identifies measures for

evaluating goal/objective achievement.

2. Establishes approach—Identifies the behaviors, knowledge, and skills required to achieve goals/objectives;

identifies critical areas for focus and evaluation.

3. Involves others—Emphasizes shared responsibility for managing performance by coaching and helping direct

reports set goals/objectives, establish an approach, identify learning opportunities, and track performance

progress; engages others in finding ways to achieve difficult expectations and improve results.

4. Fosters a coaching environment—Ensures that support is available to help the individual reach

goals/objectives; builds others’ sense of task ownership and confidence by offering to help generate ideas, make

decisions, obtain resources, and overcome barriers.

5. Tracks performance—Implements a system to track performance against goals/objectives and the

development of appropriate behaviors, knowledge, and skills.

6. Evaluates performance—Holds regular formal discussions with each direct report to discuss progress toward

goals/objectives and review performance results; evaluates each goal/objective, behavior, knowledge, and skill

area by sharing relevant data and examples.

7. Builds rapport—Maintains self-esteem when providing performance feedback by acknowledging contributions

and improvements and by focusing on facts, not personal characteristics.

8. Champions diversity and inclusion—Advocates the value of diversity and inclusion as a competitive

advantage; immediately addresses inappropriate behavior.

Leading a Culture of Trust & Integrity

Fostering a work environment that encourages people to act with integrity and treat each other and their ideas with respect; creating and protecting a high-trust environment by setting an example, advocating for others when faced with challenges, removing barriers, and rewarding others for demonstrating behaviors that cultivate trust. Leading a Culture of Trust & Integrity supports our business driver of Building a High Performance Culture.

Key Actions

1. Demonstrates personal integrity—Sets an example for others by being honest, keeping commitments, and

behaving consistently; keeps sensitive information confidential; adheres to moral, ethical, and professional

standards, regulations, and organizational policies.

2. Encourages disclosure—Shares feelings, intentions, rationale, and experiences so that others understand

personal positions and feel comfortable doing the same; admits mistakes; creates a safe environment for

disclosure by asking for others’ thoughts and feelings, empathizing with their concerns, and rewarding them for

sharing; confronts negative reactions to others’ disclosures that jeopardize open communication.

3. Facilitates an open exchange of ideas—Listens and objectively considers others’ ideas and perspectives while

encouraging others to do the same; rewards others for contributing ideas and building on others’ ideas;

confronts negative reactions to others’ ideas that jeopardize this open exchange.

4. Advocates for others—Communicates confidence in others’ ability to succeed; gives proper credit for others’

contributions; stands up for deserving others and their ideas even in the face of resistance or challenge;

expresses empathy and offers reassurance in response to others’ concerns; treats people with dignity, respect,

and fairness.

Customer Focus

Ensuring that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ and own organization’s needs; promoting and operationalizing customer service as a value. Customer Focus supports our business driver of Increasing Financial Performance.

DIMENSIONS

(RECORD MEASURABLE AREAS UPON WHICH THE POSITION HAS DIRECT OR INDIRECT CONTROL: BUDGETS, COST OF MATERIAL PURCHASED, PEOPLE SUPERVISED DIRECTLY OR THROUGH SUBORDINATE SUPERVISORS, ASSETS MANAGED, SALES, ETC

1. REQUIRED DIMENSIONS

- Facility Type: Non-Union

- Contacts: Internal / Vendors / Colleges/Universities/ Recruiters Job Applicants

- # of Employees Supported: Approximately a team of 12-14 (operators, supervisor, engineer, administrator)

- # of Direct Reports: 12-14 operation staffs

- Geographic Regions Supported: Primarily Singapore, SEA/Other regions as required.

- Decision Making Authority: Primarily Production. Support other functions as required.

POSITION REQUIREMENTS

1. 1 FORMAL EDUCATION:

Required:

· Degree in chemical engineering preferred or equivalent, with relevant experience in chemical processing

environment/coating industry.

1. 2 KNOWLEDGE & EXPERIENCE:

• Excellent interpersonal, influencing, coaching, and negotiating skills.
• A proven track record in managing change within a diverse environment.
• An articulate communicator both written and verbal.
• Ability to effectively build and manage human relationships.
• Has enthusiasm and patience to develop others. Values strong teamwork.
• Numerically astute with the ability to analyze data and drive the appropriate actions.
• Professional and positive attitude with a high standard of work ethics.
• A strong customer orientated and service focus.
• Passionate about sustaining standards as a base from which to improve. Produces dynamic and creative but appropriate, pragmatic improvement.
• Proficient at producing and presenting proposals and able to demonstrate objective analytical skills and business acumen. Being composed and capable of crisis management.
• Hands on approach and attitude.
• Continuous improvement is a core value.
• Self-motivated

1. 3 TECHNICAL/SKILL REQUIREMENTS:

· Production planning experience advantageous

· Good spoken English is a must.

· Good presentation/Communication skills

· Advanced PC skills essential/Excellent Microsoft Office skills

· Strong financial and commercial awareness essential.

· >5 Years of production/process experience

· People management experience is preferred.

Responsibilities:

• Oversee day-to-day management of campaigns and ensure brand consistency
• Facilitate scaling brand and company awareness through various social media channels
• Work with brand to create and implement social media strategies monthly
• Ensure brand consistency in copy through tone, voice and terminology
• Supervise all aspects of social media interaction between customers and the company, and ensure a positive customer service experience
• Create actionable plans to both grow and maintain followers through popular social media platforms such as Facebook, Instagram, Tiktok and YouTube
• Ensure progress on all platforms by using analytical tools such as Google Analytics and others
• Oversee the creating and implementation of the monthly editorial calendar which includes monthly sales objectives and initiatives

Role Summary

This role leads and manages the supply chain team to deliver site-operational objectives and provide outstanding supply chain service levels on quality and delivery whilst achieving lowest total cost of acquisition for direct material, indirect goods and services, and logistics. Be an integral part of site management team, representing strategies and objectives of Global Supply Chain team (GSC). Drive deployment of supply chain processes and resource development while adhering to company policies and procedures.

Responsibilities & Requirements:

• Manage the team of Buyers who are responsible for acting on order suggestions (requisition or other) and exception messages generated by MRP system.
• Manage the team of Logistics Analysts who are responsible for handling the daily logistics movements for incoming goods to the site.
• In collaboration with the Global Supplier Performance Group, manage supplier performance (on-time delivery and quality) for site specific deliveries/suppliers.
• Track and improve site supply chain KPIs vs those defined by the Platform Supply Chain Director/Global Supply Chain.
• Drive cost reduction initiatives aligned with Global Supply Chain strategies to meet annual operating plan (AOP) and long-term business objectives
• Manage, minimize / eliminate supplier inflation/price increase request(s) and escalate to appropriate Global Supply Chain team for further leverage accordingly
• Support site PWC objectives by leveraging inventory management opportunities and supplier payment terms (examples: Make vs. Buy strategy / Supplier Managed Inventory programs / Net 60 days as minimum supplier pay term).
• In coordination with the respective teams within the Global Supply Chain, ensure utilization of strategic tools and processes to achieve objectives of improved on-time delivery and quality and reduced cycle times and total cost of acquisition:
  • ERP system
  • Procurement Control plan
  • On- time delivery / Past due backlog reduction
  • Top Focus supplier improvement
  • Manufacturing Process Review
  • Supplier audits/assessments
  • Capacity & constraint management
  • Supplier Quality Manual
• Facilitate and oversee critical supply-site quality issues between Operations, Engineering, Customers and Suppliers as required. Support and lead NCR, CAR, and capacity/lead-time improvement initiatives for locally managed suppliers (and coordinate with the Supplier Performance Group for centrally managed suppliers).
• Work with platform and GSC cross-functional teams to support & drive sourcing initiatives to reduce costs, rationalize supply base and leverage new technologies.
• Support any supply chain initiative roll-out across the enterprise or ad-hoc requests as requested by line manager.
• Other duties as assigned

Preferred Experience / Skills:

• Experience in ERP-Oracle , Good -functional knowledge -Valve industry background since we deal more castings , machined parts and actuator etc.
• Solid Negotiation Skills
• Ability to multi-task and set priorities accordingly
• Ability to work independently and in a collaborative team environment
• Proven working experience with SAP / Oracle
• Experience in collecting and analysing data
• Ability to manage & motivate teams
• Strong interpersonal skills requiring the ability to resolve conflicting interests and obtain co-operation
• Demonstrated project management skills
• Strong organizational, communication, process definition capabilities
• Ability to perform Responsibilities and Accountabilities independently
• Supply Chain / Commodity Management experience
• Good interpersonal skill, team player, communication, should have enterprise mind set, business acumen mainly on costings.
• Must possess solid analytical skills in forecasting and anticipating production needs and capabilities
• Ability to solve practical problems and deal with a variety of changing situations under stress
• BS or BA Degree in relevant field and 8-10 years relevant experience

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software

· Strong leadership, motivational and people skills

· Acute financial management skills

Commercial Manager – Singapore

Do you want to be a central part of driving growth at the world’s leading maritime supplier of provisions and stores?

Do you thrive in a fast-paced environment where your personal contribution can be felt immediately? Does it motivate you win business, knowing you were directly responsible for it? And do you want to become part of a growing organization that strives every day to improve seafarer welfare by delivering On-Time In-Full?

Become a part of our commercial team in Singapore.

With reference to one of our team leaders, you will become part of our strong commercial team. The position is based in Singapore.

Commercial Manager with a focus on pricing and assortment.

Your key focus will be on generating as much revenue as possible, with primary attention to our trading margins and customer satisfaction. This means consistently offering the right items, at the right price, within the right timeframe. Further, we expect you to promote our sustainable and digital offerings to our clients, and take full accountability for the commercial results of customers in your portfolio.

More specifically, your key responsibilities will be to

· Respond in a competitive and timely manner to customer RFQ’s.

· Take a data-driven approach to pricing and use group resources to grow business with clients.

· Take ownership of building rapport with clients, with the primary focus to get feedback on prices and assortments offered.

· Liaise with your team lead regarding sales forecasts and budgets.

· Ensure on-time-in-full deliveries to our customers by staying on top of communication between internal and external stakeholders.

· Take a pro-active approach in managing disputes and amicably resolving same.

Personality matters

As a person, you are trustworthy, pro-active, and possess a high level of business acumen to generate tangible value for Wrist and our customers.

Qualifications & requirements
Preferably, you have an educational background within maritime/logistics studies, with at least 2 years of experience. Moreover, we expect you to have the following qualifications:

· Bachelor’s degree or Diploma in related field (preferred)

· Proven track record in commercial management/business development/sales support or engineer/purchasing or other related field.

· Excellent communication skills and interpersonal abilities.

· Results-driven with a track record of achieving and exceeding targets.

About Wrist

Wrist is the world’s leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%. We are the only provisions and stores marine supplier with a global network of supply operations. We also offer services within owners’ goods and spare parts logistics, combining provisions and stores deliveries directly to the vessels.

With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data transparency, automation, and convenience to our customers.

We continuously work on reducing our climate impact while at the same time proactively addressing our customers’ growing demand and need for responsible solutions and services.

From more than 30 locations worldwide, in all major shipping locations, 1,800 Wrist employees take pride in making it easy for our customers to order and receive marine supplies and services.

• Product: Commercial Printers
• Basic $3000 - $4500
• Transport + Mobile Allowance ($440 - $840)
• AWS + Commission + Quarterly Bonus
• Gross up $7000++ monthly
• 5 days (8.30am - 5.30pm)
• Location: Jurong East

Responsibilities:

• Manage sales pipeline, monthly sales forecast and identify new business opportunities.
• Manage sales pipeline, monthly sales forecast and identify new business opportunities.
• Provide resources & support on product knowledge & sales strategies.
• Provide machine demo whenever required.
• Process sales related documentations – PO, contracts, sales requisition, credit grading, new customer code creation, transfer ownership.

Requirements:

• Min. 1 year or relevant sales experience, preferably in managing enterprise accounts.
• Knowledge of sales techniques and strategies.
• Strong verbal and written communication skills, with experience presenting to partners and stakeholders will be a plus.
• Bilingual in Mandarin and English to liaise with Mandarin speaking clients.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R1873990 | Lucky Lee Ding Cong

As part of the overseas department team, you play an essential part in the overseas customer service team to ensure that our customer service agents are equipped with the necessary skills and knowledge to deliver a high quality of service to our clients. Being a high growth electronics company, we are looking for a candidate who will be a strong self-starter with critical thinking to achieve after sales success. This candidate will help us drive up customer service quality audit excellency by going far and beyond, delivering the best possible value and service to our customers.

Responsibilities of a Quality Assurance Analyst (AU/PH) but are not limited to:

• Regularly monitor and evaluate customer interactions with our various teams via phone calls, emails and chats on Zendesk, Social Media, Lazada, Shopee & Amazon
• Analyse data and prepare weekly reports on quality assurance findings, identifying areas for improvement.
• Provide constructive feedback and coaching to improve customer experience and team performance/adherence to quality standards
• Collaborate with the CS team leaders to identify opportunities for process improvements and training needs through weekly calibration sessions
• Assist in any additional ad-hoc duties

•  Minimum 1 – 2 years of experience in Customer Service with experience in delivering training and performing quality assurance
• Proficiency in using Zendesk or equivalent CRM, quality assurance tools, and Microsoft Office Suite (Excel, Word & PowerPoint).
• Attentive to details
• Ability to pick up new skills promptly and proactively
• Excellent communication and interpersonal skills with the ability to liaise with stakeholders across various teams.
• Strong understanding of business needs with a customer-first mindset
• Independent and enjoy working in a fast-paced environment

• Perm, North
• Must have at least 4-5 years of experience in managing HRIS on ECC or S/4 HANA and integration between SuccessFactors and S/4 HANA or ECC.
• Must be involved in full implementation and have hands-on experience with trouble shooting data replication issues

Job Description

• Ability to analyze and propose solutions to business requirements & issues
• Drive discussions with users to align on requirements and suggest design improvements
• Conduct end user training and support
• Documentation and development of user guide
• Prepare project plans including migration risk, milestones, quality and business sign-off details.
• Ensuring data harmonization and synchronization between systems.

• At least 5 years of experience in managing HRIS on ECC or S/4 HANA and integration between SuccessFactors and S/4 HANA or ECC.
• Hands-on experience with trouble shooting data replication issues between SuccessFactors to S/4 HANA or ECC.
• Familiar with S/4 HANA LSMW, ABAP, PFCG and SuccessFactors Role Base Permission
• Have at least administrative know-how on managing SuccessFactors modules in at least 3 of the following modules - Employee Central, Recruiting, Onboarding, Learning and talent management modules (Performance & Goals, Succession Planning, Career Development Planning, etc.)
• Hands-on design and configuration with at least 3 S4 HANA/ECC HCM implementation experience cycles.
• Strong understanding of implementation strategy and integration approaches
• Good project management and delivery skills
• Good communication and stakeholder management skills
• Experience in data analytics and/or visualization (e.g. using SAP Analytics Cloud, Stories, Tableau, Microsoft Power BI etc.) will be added advantages.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• Medical & Insurance Coverage
• Bonus

Job Description

• Responsible for full spectrum of HR functions.
• Align HR strategies, policies, system and work processes to the organization’s business goals.
• Function as an effective business partner to various business units.
• Review organizational structures for effective deployment of resources.
• Develop sourcing and staffing strategy plans and partner with internal hiring managers to achieve hiring goals.
• Undertake other HR and administrative assignments or projects.
• Any other tasks as and when assigned by Management.

Requirements

• Degree in Business Administration/Human Resources Management or equivalent.
• Minimum 6 year(s) of working experience in the related field of which at least 2 year(s) in managerial position.
• Excellent interpersonal and communication skills.
• Able to communicate effectively in English and Chinese.
• Able to work in a fast-paced environment.

A waste management company in Tuas South looking for a suitable candidate as a Fire Safety Manager Cum WHS Officer. The Job scope as follows:

1. Observe and comply with all prevailing MOM and SCDF regulations relating to Fire and Work Place Safety and Health.

2. Review and implement risk assessment and safety work procedures to develop a strong safety culture in the company across all levels of staff.

3. Conduct regular building inspection to ensure that all fire safety related issues s are implemented effectively in strict compliance with guidelines.

4. Submit monthly fire safety report to the Management.

5. Plan and conduct regular toolbox meeting, monthly WSH meetings and relevant trainings for all employees of the company.

6. To achieve and manage all KPIs and standards of the company.

7. To support during the intgernal, external, safety and ISO audits of the company.

8. To communicate with relavent authorities on FS & WHS related matters.

9. To ensure all staff and contractors follow the House Rules and Disciplines.

Requirements:

1. Diplomo in any of the job related studies as stated above.

2. Minimum 2 years of working experince.

3. Registered as a Fire Safety Manager (FSM) with SCDF.

4. Good communicaiton skills.

5. Good knowledge and practical experience with Singapore’s Occupational Health, Safety and Environmental regulatory requirements.

Other benefits:

5 days a week.

Two way transport provided from Jurong MRT Station.

Trade Manager – Singapore

Do you want to be a central part of driving growth at the world’s leading maritime supplier of provisions and stores?

Do you thrive in a fast-paced environment where your personal contribution can be felt immediately? Does it motivate you win business, knowing you were directly responsible for it? And do you want to become part of a growing organization that strives every day to improve seafarer welfare by delivering On-Time In-Full?

Become a part of our commercial team in Singapore.

With reference to one of our team leaders, you will become part of our strong commercial team. The position is based in Singapore.

Trade Manager with a focus on pricing and assortment.

Your key focus will be on generating as much revenue as possible, with primary attention to our trading margins and customer satisfaction. This means consistently offering the right items, at the right price, within the right timeframe. Further, we expect you to promote our sustainable and digital offerings to our clients, and take full accountability for the commercial results of customers in your portfolio.

More specifically, your key responsibilities will be to

· Respond in a competitive and timely manner to customer RFQ’s.

· Take a data-driven approach to pricing and use group resources to grow business with clients.

· Take ownership of building rapport with clients, with the primary focus to get feedback on prices and assortments offered.

· Liaise with your team lead regarding sales forecasts and budgets.

· Ensure on-time-in-full deliveries to our customers by staying on top of communication between internal and external stakeholders.

· Take a pro-active approach in managing disputes and amicably resolving same.

Personality matters

As a person, you are trustworthy, pro-active, and possess a high level of business acumen to generate tangible value for Wrist and our customers.

Qualifications & requirements
Preferably, you have an educational background within maritime/logistics studies, with at least 2 years of experience. Moreover, we expect you to have the following qualifications:

· Bachelor’s degree or Diploma in related field (preferred)

· Proven track record in commercial management/business development/sales support or engineer/purchasing or other related field.

· Excellent communication skills and interpersonal abilities.

· Results-driven with a track record of achieving and exceeding targets.

About Wrist

Wrist is the world’s leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%. We are the only provisions and stores marine supplier with a global network of supply operations. We also offer services within owners’ goods and spare parts logistics, combining provisions and stores deliveries directly to the vessels.

With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data transparency, automation, and convenience to our customers.

We continuously work on reducing our climate impact while at the same time proactively addressing our customers’ growing demand and need for responsible solutions and services.

From more than 30 locations worldwide, in all major shipping locations, 1,800 Wrist employees take pride in making it easy for our customers to order and receive marine supplies and services.

Job Summary:

We are seeking a results-driven and strategic Business Development Manager to join our team. The ideal candidate will play a crucial role in expanding our market presence, driving sales growth, and fostering strong client relationships within the semiconductor industry.

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Identify and pursue new business opportunities in the semiconductor industry. Develop and maintain a robust pipeline of potential clients.
• Maintain strong relationships with existing clients, understanding their needs and ensuring exceptional service delivery. Act as the main point of contact for client inquiries and concerns.
• Conduct thorough market research to identify industry trends, competitor activities, and potential areas for business growth. Use insights to develop effective sales and marketing strategies.
• Develop and implement sales strategies to achieve revenue targets. Collaborate with the Technical Program Manager to align technical solutions with client requirements.
• Work closely with internal technical teams, including the Technical Program Manager and engineers, to ensure a seamless transition from business development to project execution.
• Prepare compelling proposals and presentations tailored to client needs. Clearly communicate the value proposition of our semiconductor packaging solutions.
• Collaborate closely with the Technical Program Manager and other cross-functional teams to ensure seamless integration of technical solutions into client requirements.

Requirements:

• Bachelor's degree in Business, Marketing, or a related field. MBA is a plus.
• Proven track record of success in business development within the semiconductor industry, with a focus on IC assembly and packaging.
• Strong understanding of semiconductor industry trends, technologies, and client needs.
• Excellent communication and negotiation skills.
• Ability to collaborate effectively with technical teams and understand complex technical solutions.
• Self-motivated with a results-oriented approach.
• Willingness to travel as needed.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Perm, West (Hybrid Work Arrangements)
• Must have experience with leasing for flatted factories / data centers (B1/B2 industrial)
• Sound understanding of the industrial leasing industry with an extensive network of contacts.
• 5 years of relevant experiences in marketing and industrial leasing.

This position will be assisting to lead and manage the leasing team to maximise occupancy for the industrial properties within the company.

Job Description

• Formulating and implementing strategies to maximise rental and occupancy of the properties within the Company’s commercial portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Managing tenancy related issues, compiling occupancy and rental reports and other related lease management functions including but not limited to budgeting.
• Carrying out substantive business development work to secure new tenancies prospects; identify market segments and provide lease management support.
• Support Manager in preparing annual rental budget, rental forecast as well as monthly management reporting.

• Bachelor of Science in Real Estate, Property Management, Estate Management, Business, Marketing.
• 5 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate and industrial leasing industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• Attractive Bonus
• Medical Coverage
• Hybrid work arrangements

1. Project Planning and Initiation:

• Define project scope, goals, and deliverables in collaboration with stakeholders.
• Develop detailed project plans, including timelines, budgets, and resource requirements.
• Conduct feasibility studies and risk assessments.

• Lead project teams in the execution of project plans.
• Monitor and track project progress against defined timelines and milestones.
• Identify and resolve issues to ensure successful project delivery.
• Collaborate with cross-functional teams to achieve project objectives.

• Establish and maintain strong relationships with key stakeholders.
• Communicate project status, issues, and risks to stakeholders in a clear and timely manner.
• Ensure alignment between project objectives and overall business goals.

• Manage project budgets and financials.
• Allocate and optimize resources effectively to meet project goals.
• Identify and escalate resource constraints or budgetary issues.

• Implement quality control processes to ensure the delivery of high-quality solutions.
• Conduct regular project reviews and audits to assess compliance with standards.

• Identify, assess, and mitigate project risks.
• Develop and implement risk management plans.

• Maintain comprehensive project documentation.
• Prepare and present project reports to senior management.

• Ensure compliance with regulatory requirements specific to the banking industry.

• Proven experience 5+years as an IT Project Manager in the banking industry.
• Project Management Professional (PMP) certification is a plus.
• Strong understanding of banking operations, regulations, and compliance.
• Excellent leadership and team management skills.
• Proficient in project management tools and methodologies.

We are on a lookout for energetic and creative people who are passionate about creating a better environment for everyone. Individuals who eager to provide clean energy to the buildings in Singapore.

Responsible forsales and marketing of solar energy systems

- Identify and engage potential prospects

- Generate leads, identify, and secure new clients in Singapore and APAC.

- Main contact person between the company and customers

- Plan, implement and monitor marketing activities to ensure relevant targets are achieved

- Conduct site visits and assessments to meet the clients' needs

- Develop long term customer relationships and create referral programme

- Shortlisted applicants will be notified by email

- Preferably to have Professional qualifications on photovoltaics or renewable energy

- Experience in sales and marketing

- Self motivated with strong communication skills

- Electrical knowledge, keen interest in clean energy engineering

- Able to learn quickly and adapt to the business

- Develop communication materials.

- Plan content for print, broadcast and outdoor media roadshows, sales promotions and/or events.

1. Support ASMI’s Sustainability & Innovation Committee (SIC)

· Promote adoption of innovation, decarbonisation and renewables within the marine sector

· Facilitate transformation of the marine sector towards a low emissions future economy

· Manage meetings of the SIC

2. Advance Marine Decarbonisation

· Administer the Marine Decarbonisation Champions (MDC) Programme

· Organise MDC collateral activities

· Engage external stakeholders including government agencies towards programme objectives

3. Organise the Marine and Offshore (M&O) Symposium

· Coordinate and manage the annual industry thought leadership event

· Showcase innovative efforts and initiatives in the marine sector

· Engage ASMI members and other external stakeholders towards symposium objectives

4. Any other initiatives relating to industry development

REQUIREMENTS

· At least a Polytechnic diploma in any discipline with at least 2 – 3 years relevant experience; engineering and marine related disciplines preferred

· Interest in innovation, decarbonisation and renewables in the marine industry

· Meticulous and detail-oriented

· Good communication (written/verbal) and interpersonal skills

· Resourceful and able to work independently or in teams

· Self-motivated individual with strong drive for results within tight timelines

· Singaporeans and PRs only

SALARY EXPECATIONS

Between S$3,000 to S$4,000

13th Month Guaranteed

Performance Bonus in April every year.

Remuneration Package:

• Job Grade: Manager / Senior Manager
• Salary: $8,000 - $11,000
• AWS given for 1 month, Variable Bonus

Responsibilities:

• Drive teams across company sites for the successful roll-out of new programs to high-volume manufacturing (HVM).
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs.
• Act as the first point of contact for technical inquiries, coordinate with the Sales, RnD and Engineering Operation teams to execute customer’s requests.
• Work as an integral part of the sales process, seek out new opportunities and provide technical feasibility feedback to the sales and executive management team.
• Initiate new package requirements through Design/Simulation process, and follow through to close designs with customer.
• Manage all new devices from Design to Qualification to Production Ramp.
• Review and evaluate customer's IC product packaging requirements. Provide package solutions within the packaging capability, package roadmap, process flow and design rules of the factories.
• Determine project technical specifications, coordinate Qualification builds and closure including production ramp of all Quals built. 
• Identify and articulate requirements of Qualification lots from customer to factory.
• Drive/lead factory/customer technical projects and serve as the point of contact for quality and NPIs Implements change notices; resolves technical issues

Requirements:

• Masters or Bachelor Engineering Degree with 7+ years minimum work experience or equivalent in IC assembly related companies or semiconductor environment.
• Good knowledge of FOL (front-of-line) and EOL (end-of-line) assembly operations.
• Knowledge of DOE, reliability requirements, material selection, FMEA, Failure Analysis and other quality and statistical tools.
• Self-driven and has excellent problem-solving and organizational skills for daily customer support and managing ongoing and future programs.
• Communicate and present effectively in small and large groups.
• Work independently and as a team player with customers and worldwide cross-functional teams within the organization.
• Must be proficient with MS Office Suite (Excel, Word, and PowerPoint) and knowledge in CRM.
• Willing to travel when needed.
• Flexible to work within US, Europe and Asia business time zones.
• Must be a team player comfortable working with cross-functional teams. across geographic boundaries with experience in leading teams and managing projects.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

We want to drive and develop our supplier relationships and partnerships to provide our members priority/guaranteed access to the world’s most popular live events, restaurants and luxury brands. To deliver unique access, key benefits and experiences for our members and relevant corporate clients across the world of Sport, Music, Theatre and the Arts plus other categories. Your role is to grow revenue for the business and delight members through positive NPS results and feedback. As well as fulfil contractual obligations for client exclusive benefit programmes.

Your role as Senior Partnership Manager, will ensure that you are working with other key stakeholders both within live entertainment proposition and with the wider teams in general; Ensuring that together as a team proposition are delivering and meeting business expectations by achieving key metrics.

You will share your work across other departments and offices, ensuring they have an excellent knowledge of our partnerships and are making the most effective use of them.

As an industry lead, your knowledge and passion to motivate and drive performance of lifestyle managers, operational teams and the platform should consistently be shared. You (and in turn the lifestyle management team(s)) should always be up to date with current market trends, what competitors are delivering, what our members are obtaining access to, unique market leading partnerships and eager to develop entertainment knowledge, based on growth of Ten and corporate clients.

The mentality of the successful candidate must be “if you build it, they will come” rather than seeing the development of our proposition programme as “chicken and egg”. They will also need to be passionate about learning and widening commercial skills into other sectors. You will think ahead to develop and execute new strategies and processes ensuring growth of relationships leading to enhanced team revenues and member experiences. You to have the ability to drive and implement new innovations and changes with support and buy in from senior stakeholders across the business. 

Who we’re looking for

An experienced, dynamic and reliable individual that is looking to grow their experience within the business and take on line management responsibility. Most importantly you’ll be passionate about people, and helping them to perform to the best of their ability.

Who We Are

Ten Lifestyle Group is an AIM-listed global travel and lifestyle concierge company founded in 1998 by Alex Cheatle and Andrew Long. Delivering unique travel, entertainment and dining experiences to the world, Ten is a vital part of the customer engagement strategies of leading premium financial services and consumer brands. Today, millions of members have access to Ten’s services across lifestyle, travel, dining, entertainment and retail benefits on behalf of over fifty clients including HSBC, Coutts, Bank of America, Westpac and Royal Bank of Canada.

As well as offering a private membership tier, Ten serves some of the most valuable customers of the world's leading private banks, premium financial services and luxury brands. Corporate clients use Ten’s services to acquire, engage and retain affluent, high-net-worth customers. The service drives critical customer metrics, including revenue growth and Net Promoter Score, and supports digital transformation initiatives.

Ten's partnerships are based on multi-year contracts which generate revenue through platform-as-a-service and technology fees. Its operations are underpinned by an increasingly sophisticated personalisation platform comprising industry-first, proprietary technology, thousands of supplier relationships and 25 years of expertise delivered from 22 global offices. All Ten's services are made available to clients on either a white-label, co-branded, or affiliate partnership basis.

Looking ahead, Ten's strategy revolves around four key areas:

• Deliver a world-class member experience
• Invest in technology
• Expand contracts with new and existing clients
• Establish a foothold in new markets by leveraging its market-leading service proposition

For more information, please watch Ten's Growth Engine Video https://tenlifestylegroup.com/investors/#growth-en...

Key Responsibilities

• To take full accountability for all partnerships and contracts secured by you that fall within your market across all genres. Develop clear strategies to ensure we have best in market offers, inventory (e.g. Ticket allocations) commission agreements in place (where not detrimental to access), and proposition materials (e.g. Social Media assets)
• To support Lifestyle Managers within Australia and APAC (or those using APAC suppliers) to maintain relationships with partners to ensure we are nurturing an ongoing sustainable relationship for future growth
• To monitor performance of partnered suppliers and ensure they are delivering a consistently high-quality service; driving improvements to member satisfaction/NPS and efficiencies
• Monitor redemption, data analytics and demand of live events and ticketing genres to ensure it’s resonating with the member base. Based on this continued understanding make improvements to the strategy by member group (or client) and region ensuring we have relationships in place which are driving engagement, acquisition, loyalty and revenue 
• Work closely with the Global Proposition Director, Content and Marketing department ensuring all offers and events have maximum exposure to members
• To be continuously aware of competitors and what they are delivering to ensure we are always one step ahead in the market
• To work closely with the relevant operational teams across the business to ensure you are fully aware of all best practice to ensure we are consistently improving processes
• To work with the relevant stakeholders across the business to create a holistic strategy for approaching vendors. To ensure teams across the business are kept fully up to date with changes and new processes implemented
• To drive efficiency within entertainment teams (or entertainment requests) by continuously developing and improving processes; sharing successes and implementing processes learnt from other regions
• Propose and implement new strategies, campaigns and to positively impact on member satisfaction/NPS, corporate revenue and efficiencies 
• Contribute to wider strategic goal, and offer procurement for the global team or for wider region with support from your Director
• Work with Client Services and Regional Business Development Managers with all client related matters; supporting on new business proposals
• Be available to lead, maintain and support on any established client and member relationships

We are looking for someone who is:

• Experience in procuring and maintaining Live Entertainment relationships (across multiple levels e.g. Promoters, Ticketing Platforms, venues eg), benefits and offers, contract management and negotiation.
• Has experience in, but not essential: Broad working knowledge of key brands and partners globally across various lifestyle industries (retail, dining)
• Ability to initiate and lead on new business initiatives and proposal; ensuring these are aligned with the Live Entertainment and general proposition key objectives
• People management skills; having the ability to motivate and drive performance in others (whether line reports or colleagues). Effectively communicating and motivating people to ensure you are always obtaining the best results.
• Can demonstrate experience of working within a customer-led industry and strives to continuously deliver excellent customer service.
• Project management; being able to manage highly complex global projects with multi-stakeholders internally and externally
• Account management; to interact with Senior stakeholders building trust and loyalty, ensuring you deliver on all requirement agreed, point of escalation and present new business initiatives
• Able to create and drive strategy within the Live Entertainment sector, using performance data, industry knowledge and leadership skills to make analytical decisions.
• Ability to use Excel and Powerpoint to an independent, competent, professional level
• Experience in marketing and use of social media to drive promotion and usage of assets and proposition negotiated
• To be a beacon of best practice in your leadership style at all times, to create and nurture a culture of success, professionalism
• Proven track record of negotiating and procuring relationships offers or events; or managing a sales/negotiation team  
• Natural commercial drive and innovation, always seeking new opportunities and creativity with the partnerships, clients or internal stakeholders.  A natural networker who can develop and implement new initiatives to commercially impact the team and business 
• A passion for working in a business that places members and customer service at their core as well as commercial success
• A passion for motivating and developing people
• A natural communicator who always takes the time to keep their team and colleagues informed and up to date, always considers the best way to tailor communication to different individuals rather than robotically forwarding emails and reports
• Great people management skills; you can demonstrate the ability to influence and persuade senior stakeholders and colleagues in other departments, and will be recognised as a supportive and effective colleague particularly during busy or high-pressure periods for the business

Our people are at the heart of the business, and we have a culture of recognition and reward - both through regular appraisals but also annual Extra Mile Awards where we celebrate those who have gone that extra mile in their role. We also encourage all our staff to incorporate their aspirations and interests into their career at Ten and we are there every step of the way in supporting development.

All our employees also enjoy a range of benefits:

• A competitive salary will be offered depending on experience
• Offer flexible work arrangements including Hybrid work possibilities
• Annual Leave of 25 days per annum and an additional 3 extra days of annual leave in the third year
• One (1) month paid Sabbatical after every 5 years of Service, without tapping into annual leave
• Lucrative Ten Loyalty Rewards program
• Remote Working Holidays - Travel and Work for up to 4 weeks per year!
• Access to lots of great travel and entertainment discounts as our clients’ members would!
• Be part of our global, dynamic, and inclusive Team, with diversity at its core.
• Possibility of growth within a dynamic and international company

Commitment to Diversity

We encourage diverse philosophies, cultures, and experiences. We appreciate diversity and are dedicated to creating an inclusive work environment for our employees. This idea unites the teams at TEN. All aspects of our relationship, including the decision to hire, promote, discipline, or terminate, will be based on merit, competence, performance, and business needs.

“Ten works with a small, preferred supplier list of recruitment agencies only. Please note we are not accepting any further recruitment agencies at this time.”

This role is part of the member team in living the Johnsonville culture of member involvement, ownership, and teamwork at QB.

Responsibilities:

1) Achievement of monthly sales and Margin

- Develop and implement effective sales strategies to achieve and exceed sales targets

- Identify and pursue new business opportunities within the assigned territory or market segment

- Build and maintain strong relationships with new and existing clients, addressing their needs, and ensuring customer satisfaction

- Conduct market research to stay informed about industry trends, competitor activities, and consumer preferences

2) Customer Relationship Management:

- Cultivate and maintain long-term relationships with key accounts and customers

- Address customer inquiries and concerns promptly and professionally

- Collaborate with internal teams, such as marketing and logistics, to ensure smooth order processing and delivery

- Ensure prompt payment collection

3) Sales Reporting

- Prepare regular sales reports, including sales forecasts, pipeline updates, and market intelligence

- Present findings and recommendations to management to drive informed decision-making

4) Collaborate with the marketing team to develop and implement marketing campaigns that align with sales objectives

5) Team management including training, and lead a high-performing sales team

6) Provide guidance, support, and motivation to the team to ensure they meet individual and collective sales goals

7) Represent QB professionally with customers and vendors while conducting business according to the values of a world class organization. Promote a culture of inclusiveness, teamwork and cooperation that allows the Johnsonville Way to thrive and prosper throughout the organization

RESPONSIBILITIES

• Provide direct support in planning for and managing the overall production operation including safety, production goals, permits, improvement of production & administrative processes, realization of investment projects, work organization and product quality.
• Ensure that all applicable management system such as FAMI QS, ISO, Halal Certification, Kosher Certification, etc are met at all times.
• Prepare all required internal and external reports.
• Trouble shoot and analyser production upsets and resolve issues to minimise the operation downtime.
• Manage internal projects.
• Manage and implement continual improvement ideas, project and suggestion.
• Manage the Overall Equipment Effectiveness (OEE) of the plant.

REQUIREMENTS

• Master or Bachelor in Chemical Engineering or Chemistry or equivalent by experience.
• Site Main Controller (SMC) certification as required by Singapore regulations would be an added advantage.
• Min. 10 years experience in chemical or petrochemical production, including experience in plant management functions.
• Leadership skills, especially strong communication and team mindset.
• Knowledge and experience in using engineering software and SAP.
• Experience working in petrochemical, refinery and chemical industries would be an added advantage.
• Proficient in root cause analysis tools (fishbone, Apollo, 5Why, etc)
• Open minded towards team concept.
• Strong communication skills.
• Knowledge of Safety and Environmental requirements .
• Soft Skills such as: listening skills, body language, giving feedback, conflict management, delegation, understanding organizational culture and subculture, emotional intelligence, and ethical leadership.

Account Manager – Singapore

Do you want to be a central part of driving growth at the world’s leading maritime supplier of provisions and stores?

Do you thrive in a fast-paced environment where your personal contribution can be felt immediately? Does it motivate you win business, knowing you were directly responsible for it? And do you want to become part of a growing organization that strives every day to improve seafarer welfare by delivering On-Time In-Full?

Become a part of our commercial team in Singapore.

With reference to one of our team leaders, you will become part of our strong commercial team. The position is based in Singapore.

Account Manager with a focus on pricing and assortment.

Your key focus will be on generating as much revenue as possible, with primary attention to our trading margins and customer satisfaction. This means consistently offering the right items, at the right price, within the right timeframe. Further, we expect you to promote our sustainable and digital offerings to our clients, and take full accountability for the commercial results of customers in your portfolio.

More specifically, your key responsibilities will be to

· Respond in a competitive and timely manner to customer RFQ’s.

· Take a data-driven approach to pricing and use group resources to grow business with clients.

· Take ownership of building rapport with clients, with the primary focus to get feedback on prices and assortments offered.

· Liaise with your team lead regarding sales forecasts and budgets.

· Ensure on-time-in-full deliveries to our customers by staying on top of communication between internal and external stakeholders.

· Take a pro-active approach in managing disputes and amicably resolving same.

Personality matters

As a person, you are trustworthy, pro-active, and possess a high level of business acumen to generate tangible value for Wrist and our customers.

Qualifications & requirements
Preferably, you have an educational background within maritime/logistics studies, with at least 2 years of experience. Moreover, we expect you to have the following qualifications:

· Bachelor’s degree or Diploma in related field (preferred)

· Proven track record in commercial management/business development/sales support or engineer/purchasing or other related field.

· Excellent communication skills and interpersonal abilities.

· Results-driven with a track record of achieving and exceeding targets.

About Wrist

Wrist is the world’s leading ship and offshore supplier of marine provisions and stores with a market share of approximately 12%. We are the only provisions and stores marine supplier with a global network of supply operations. We also offer services within owners’ goods and spare parts logistics, combining provisions and stores deliveries directly to the vessels.

With the launch of the digital marketplace, Source2Sea, Wrist is leading the digital transformation of the marine supply industry. All year round, we offer 24/7 global online sourcing and logistics, providing data transparency, automation, and convenience to our customers.

We continuously work on reducing our climate impact while at the same time proactively addressing our customers’ growing demand and need for responsible solutions and services.

From more than 30 locations worldwide, in all major shipping locations, 1,800 Wrist employees take pride in making it easy for our customers to order and receive marine supplies and services.