As Service Sales Manager, you will leads a team of sales reps and manages sales efforts, activities, and results. Drives performance against sales targets. Assists in development and execution of sales strategies. Deploys sales tactics, processes and priorities. Provides market expertise and sales support.

What you will do:

• Lead the service sales team and formulate strategies to broaden the service sales portfolio, meet and surpass revenue targets and uphold the utmost level of customer satisfaction.
• Provide outstanding service and value to clients and spearhead revenue growth through service offerings.

How you will do it:

• Lead, mentor, and motivate a team of Service Sales Representatives.
• Set clear sales targets and performance goals for the team.
• Provide training and coaching to enhance the team's skills and product knowledge.
• Develop and implement sales strategies and action plans to achieve service sales targets.
• Identify and pursue new business opportunities within existing and potential customer accounts.
• Analyze market trends and customer needs to adapt and refine sales strategies.
• Build and maintain strong relationships with key clients and partners.
• Understand client needs and develop tailored service solutions to address them.
• Ensure client satisfaction by promptly addressing any concerns or issues.
• Work with service operation leader to ensure work (incl. L&M works) is being consider for the PSA contract.
• Prepare regular sales reports, forecasts, and performance metrics.
• Analyze sales data to identify trends and opportunities for improvement.
• Make data-driven recommendations to enhance sales effectiveness.
• Negotiate service contracts and agreements with clients, ensuring favorable terms for both parties.
• Collaborate with the legal team to review and finalize contracts.
• Ensure that all sales activities comply with company policies and industry regulations.
• Maintain accurate records of sales transactions, contracts, and customer communications.

What we look for:

• Bachelor’s degree in business, Sales, or a related field
• Proven track record of success in service sales, with at least 10 years of experience.
• Strong leadership and team management skills
• Exceptional communication and negotiation abilities
• Excellent problem-solving and analytical skills.
• Knowledge of HVAC/BMS/Fire/SEC products/services is a plus.
• Dynamic and results-oriented

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

RESPONSIBILITIES

• To manage and grow suite of Cyber Security products, technical services and other related services.
• To drive service creation and service quality enhancement of its products and to increase market share and profitability by continuous product enhancements, operation improvements, and product marketing and pricing strategies.
• Analyse market conditions and provide critical inputs to management for medium-and long-term business planning
• Create and maintain the business cases for strategic pricing and non-standard terms and conditions
• Collaborate with service delivery and operation team to ensure effective product delivery mechanism is maintained.
• Support sales team to win/ retain customers by providing competitive pricing and customized solution/ SLA if required
• Analysing potential partner relationships for the product
• Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.

REQUIREMENTS

• Possess at least a Diploma in IT related fields or equivalent.
• Applicants without IT qualification may still apply but must have at least 2-3 years of sales experience.
• A good sales track record of computer networks and IT security will be an advantage
• Prior experience working in distributor environment preferred
• Strong leadership, team building and logical thinking
• Excellent interpersonal and communication skills
• Independent and motivated

Job Description:

1. Lead the Finance Team

2. Prepare financial management reports, Management Accounts every month for review for both Singapore and Malaysia companies

3. Liaise with external auditors, tax agents and external parties to ensure relevant statutory compliance

4. Ensure compliance with accounting standards, Companies Act, tax regulations and other regulatory requirements

5. Experienced and good in handling withholding tax and GST.

6. Assist in stock reconciliation, consignment billing

7. Manage and process office payroll as well as to ensure that monthly payroll processes run smoothly.

8. Follow up with new application and renewal of insurance policies.

9. Assist and review transfer pricing report

10. Perform cash collection and petty cash disbursement

11. Handle HR administration tasks (i.e application of work permit, survey, recruitment)

12. Assist in any adhoc function and related duties as and when assigned by management

Requirements:

1. Minimum degree in Accounting or Finance with 4 years of relevant experience, at last 2 years in supervisory role.

2. Audit experience would be an advantage

3. Excellent communication and analytical skills with good command in English, Bahasa Malay and Mandarin

4. Possess good leadership and interpersonal qualities, highly motivated with a strong sense of integrity

5. Proficient with Microsoft Office software applications

6. Experience with SAP Business One and ERPnext will be preferred

We are looking for a dynamic Sales Analyst to be a part of our team, to develop and implement innovative sales planning solutions that can support the sales operation cycle.

You will be working with different teams to collect and utilize data in our sales operation. You will also be responsible for translating human planning tasks into logic and creating automation modules using programming languages such as Python.

What you will be doing

• Manage the full data lifecycle, from gathering to visualisation.
• Conduct end-to-end data analysis and interpretation.
• Identify areas of gaps in data.
• Determine relevant course of action and monitor the execution of actions.
• Utilise Machine Learning techniques to identify relevant data attributes and maximize classifiers for a more robust analysis and modelling.
• Effectively present insights and discoveries through data visualisation methods.
• Support weekly sales operation to identify and transform data into data models and identify new measures to improve analysis.
• Support weekly sales operation by applying Natural Language Processing (NLP) for text classification and sentiment analysis.
• Support Monthly Forecast to build predictive models to support forecasting process.
• Work closely with platform architects and engineers on projects to implement and deploy machine learning models on embedded system.

What you should have

• Bachelor’s Degree in Computer Science, Math, Statistics, or a related discipline.
• Past working/ internship experience in Computer Science or Data Science.
• Experience with agile development.
• High competency in Microsoft Excel (Knowledge in Power Query a plus).
• High competency in Python.

(Fresh graduates are welcomed to apply)

What will help you succeed

• Strong commitment to innovative output and collaborative problem-solving.
• Comprehensive understanding of Data Science, Statistics, and Python programming.
• Excellent analytical and communication skills with positive "Can Do " attitude.

Benefits you will have

• Flexible work arrangement (because we understand Life happens)
• Comprehensive medical benefits (including term life insurance benefits)
• Variable bonus
• Special staff purchase rates
• Corporate social responsibility time off for 1 day each year to volunteer for a charity of your choice
• Milestone gifts (such as long service award because we want to celebrate your professional milestones)
• Wellness activities to promote healthy lifestyles
• Curated training programmes to encourage continuous professional development

At Sony, we strive to create a place for you to realise your potential and inspire you to make positive impact through innovation, smart collaboration and boundless curiosity. We are looking for people who believe that they can enrich lives and help us achieve our purpose – fill the world with emotion, through the power of creativity and technology.

Salary: Basic $5,000 - $6,000 + transport allowance (for driving) + VB

Time: Monday - Friday (8.30am - 5.30pm)

Location: Boon Lay Way

Responsibilities:

• Leading a team of Service Sales Engineers to achieve department orders and sales target.
• Serve and maintain key customer accounts, always respond to them promptly.
• Developing & building long term customer relationships.
• Actively identify potential opportunities & develop solutions with existing & new customers.
• Gather market intelligence and identify potential customers, ensure potentials are converted to orders for the Company.
• Develop the training plan for sales team to improve their capability to serve the customers.
• Engage the sales team to be motivated and building up their capability.
• Working with other departments to package the solutions for customers.

Requirements:

• Degree in Mechanical/ Electrical Engineering or its equivalent.
• At least 5 years in HVAC or Service Sales field.
• Leadership experience and ability to manage a team.
• Resolves the issue among the team and put in effort in employee engagement.
• Customer driven with excellent communication & interpersonal skills.
• Able to work under stress and tight timeline.

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By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lon Kei Hin | EA Personnel No.: R23116368

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