Our Client:

Our client is world’s leading consumer goods MNC that manages cosmetics, household goods, and beverages business. They are actively looking to hire a Manager Sales & Marketing to join their team in Singapore.

The Responsibilities:

• Ensure existing/new brands performance in the market are progressing via brand strategy and planning initiated by the distributors
• Developing and executing sales strategies to increase revenue and profitability for the company
• Analysing on the market trend, consumer buying behaviour, competitor activities, trade campaigns
• Responsible for marketing initiatives to promote the brand, to create awareness and to create Client’s as a household brand name not only limited to the trade market, also on the ecommerce business
• To initiate Marketing plan to grow client’s Health & Beauty brands sales in the online channels

The Requirements:

• Qualification in Marketing/Business Administration or any similar discipline
• Minimum 5 years of work experience in a fast-moving and ever-changing consumer goods marketing environment
• Experience in brand management and product development experience in FMCG companies
• Skills of marketing planning and brand management
• Analytical skills
• Customer centric focus and with a good team player
• With passion in Marketing and Sales

RGF Privacy Policy - https://www.singapore.rgf-professional.com/privacy-policy

Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

JO Reference: JO-231018-333576

Job Description and Responsibilities:

• Lead and supervise the team which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters
• Assist the Restaurant Manager in carrying out the function of efficiently administering and organizing the restaurant into a profitable center and increasing revenue
• Conduct departmental SOP training for all staff to maintain a consistent best in class service standards and conduct
• Conduct end of probation review for new hires
• In-charge of duty roster, product quality, food cost, staff recruitment.
• Attend all meetings and training programs when required.
• Assist in forecasting staff requirements and in scheduling day off, leaves, and overtime requirements
• Lead and motivate staff in achieving sales targets and customer satisfaction
• Involve, prepare pre-service meetings
• Keep the Outlet In-Charge/Manager informed on all items of interest
• Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
• Maintain excellent customer service standards and execution of promotions in outlet.
• Work with Human Resource Department in handling staff grievances and disciplinary issues.
• Undertake any other related task/duty/assignment that may be given by the Restaurant Manager

Requirements:

• Able to work under pressure in a fast paced, dynamic and challenging work environment.
• Able to work split shift, weekends and public holidays.
• Customer oriented, service focus, responsible and positive working attitude
• Good leadership, communication skills and influence. Candidate must be able to read and understand basic Chinese (Chinese restaurant environment)

Summary:

The HR Executive is responsible for performing HR-related duties on a professional level and work closely with the country, as well as regional HR team to deliver excellent business partnering support to the business. This position carries out responsibilities in the following functional areas namely in recruitment, learning & development, employment engagement and employee relations.

Responsibilities:

• Business partnering to line managers by providing HR advice and perspective, with the objective of motivating employee’ morale and achieving a Win-win outcome for the business and employees.
• Conducts end-to-end recruitment process by doing in-house direct sourcing for most roles- provide sound advice to hiring managers on market situation and feedback on candidates.
• Responsible for campus recruitment and employer branding.
• Support the Learning & development Plan for the organisation on a year-on-year basis with follow through on training effectiveness.
• Support employee engagement activities, including organising of HR or employee recreational events or get together sessions.
• Support in employee relation matters to address potential employee’s grievances and disciplinary issues.
• Participate and support global and regional HR projects and/or initiatives at country level.

Requirements:

• Diploma / Degree in HR Management.
• Minimum 3 years’ relevant experience in manufacturing environment with direct sourcing capabilities.
• Proficiency in MS Office.
• Knowledge of local labour legislation.
• Independent, meticulous, team player and possess good communication & interpersonal skill.

Additional:

• Location is at Jurong Island, no hybrid or working from home policy.
• Working hour 8.00 to 5.00 pm.
• Pick up at Lake side or boon lay MRT.
• Has in-house canteen.

We regret to inform that only shortlisted candidates will be notified.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23751

GMP Recruitment Services (S) Pte Ltd   |   EA Licence: 09C3051   |   EA Personnel: Jackie Ng   |   Registration No: R22109024

COMPANY DESCRIPTION

As Singapore’s leading supermarket retail player and a household name close to all, we have grown with you over the years. It is now your turn to grow an exciting new career and fulfil your aspirations with us. Join us as we embark on a journey to make lives better for our customers, community, environment and employees.

At NTUC FairPrice, we offer you more than just a job. We are committed in giving our employees a rewarding career through comprehensive development opportunities. We promise a wonderful workplace culture with ample opportunities for growth at different levels of your career. Every of our 10,000 employees across Singapore is important.

If the prospect of working in an organization at the forefront of retail technology and innovation excites you, look no further.

Grow your career with us today and make a difference.

.

RESPONSIBILITIES

Treasury Initiatives and Projects

• Support the rollout of Inhouse Bank Project for the Group.
• Support bank account rationalisation and streamline bank requirements by working closely with the Shared Services Centre.
• Identify areas for paperless initiatives and liaise with the banks for implementation.
• Responsible for tracking the progress of Treasury projects, follow up closely with internal and external stakeholders to ensure deliverables are met in a timely manner.
• Support any new Treasury initiatives and projects as assigned.

Treasury Operations

• Support loan management, fixed deposit placements, foreign exchange deals etc for the Group
• Support bank documentation, bank mandates, Know-Your-Client -related matters etc with banks
• Support the maintenance of Treasury databases
• Support the management of electronic banking access, and host-to-host connectivity with the banks
• Perform cashflow forecasting
• Support any other treasury operations matters as and when required

Treasury Policies, Procedures and Guidelines

• Develop new treasury policies, procedures and guidelines and ensure compliance.
• Maintain and review the Group treasury policies and guidelines to ensure relevance periodically.

Qualifications

• Candidate must possess at least Degree in Accountancy/Finance/Business/Economics, ACCA or equivalent
• Minimum 6 years relevant experience in Treasury or in related Finance management capacity
• Effective communication and strong interpersonal skills, good business acumen to maintain strong internal and external relationships
• Ability to see and identify issues and be resourceful in finding solutions
• Accountable, willing to take ownership of tasks and follow up on deliverables
• Good project management skill
• Good team player and independent
• Experience with SAP ERP system and advanced skills in application programs (e.g., Word, Excel, Powerpoint, Google Suite)
• Experience withTreasury Management systems will be an advantage

Location: Joo Koon

Responsibilities:

• Support and track submission of reports (including medical reports), identify cases of delays and to take timely follow up actions including updating of records in system.
• Identify and monitor cases that require further medical reviews, take appropriate actions to identify and expedite cases that have experienced delays or lapses and/or to prevent delays.
• Accurate and timely processing of medical reports and related documents received.
• Liaise with various internal and external parties for prompt follow up and resolution.
• Manage cases for cessation and resumption of medical reviews, including managing the notifications.
• Manage cases that require change of appointments with internal or external agencies
• Manage cases of requests and appeals, reviewing the background details, engaging the requestor and relevant agencies, prepare submission and make recommendation to the relevant authorities for approval and all necessary follow up till satisfactory closure.
• Assist to prepare report submissions and updates to management.
• Provide customer service and respond appropriately to public queries.

Requirements:

• Fresh graduates can be considered. Training will be provided.
• IT savvy and good working knowledge of Office and other common software.
• Excellent interpersonal and communication.
• High customer service orientation.
• Good command of English (written and spoken).
• Highly Disciplined, detailed, and meticulous

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified.

Please email a copy of your detailed resume to [email protected] for immediate processing.

Responsibilities

• Business development and sales - generating sales leads and opportunities to sales closure for Government sector client.
• Provides competitive and other strategic information to support the sales such as but not limited to market pricing, competitor information, and market environment information.
• Client communication and/or management as required to help influence the client to favourably view our tenders/proposals of SaaS.
• Analyse the market, prioritize, develop sales strategy, identify target customers and derive actions list to meet personal and company objectives.
• Develop and maintain ongoing relationships with external parties such as business partners to optimize efficiency of business operations and new business growth.
• Plan and strategize to ensure healthy pipeline and profits
• To liaise and build relationships with C / Executive levels of MNC company.

Requirements

• Min Diploma or Degree in IT/Computer Technology or in any course
• Minimum 5 year of working experience in IT Sales.
• Selling experience of educational technology software is an advantage
• Experience in liaising directly with C level
• Experience in Generating leads until closing the sales deal is a plus

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below to send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R1981808

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional FP&A and Business Partnering to be part of their Finance team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Lead the business planning and analysis process to track results, performances and highlight business opportunities across all key markets.
• Collaborate with internal teams in FP&A area and ommercial finance planning activities

Requirements:

• Minimum Degree in Accounting / Finance
• At least 5 years experience in relevant field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Job Summary:

Looking for a driven individual who likes to pursue a career with a leading financial services group in Asia with a presence in 18 markets. Being one of Asia's Safest Banks and voted "World's Best Bank" in 2021. Focusing only build lasting relationships with their customers but also positively impacting the communities.

In this position, you’ll be tasked to assist various stakeholders in the business unit and supporting business activities. Additionally, you will play a vital role in delivering all tasks in an efficient and timely manner while ensuring compliance with company policies, procedures and country legislations.

Responsibilities:

1. Hands-on experience to perform the account opening process and ensure all requests are processed within specified Service standard, timely and accurately.

2. Act as a change agent to analyse review legacy processes and identify areas that can be streamlined and automated to improve staff productivity, as well as adhere to risk & controls standards

3. Apply agile methodology and process improvement frameworks to contribute towards the digital transformation journey

4. Engage and collaborate effectively with Business Units and various stakeholders to identify problems and opportunities in our existing operations and processes

5. Work closely with cross functional teams to drive digitalisation initiatives and ensure successful project delivery

6. Perform User Acceptance Testing and Live Verification, as well as prepare Standard Operating Procedure & other documentations for team projects and digital initiatives

7. Work with team manager to ensure goals are met, including project timeline and deliverables

8. Create and maintain up to date knowledge base or documents for implemented changes and initiatives

Requirements:

1. Diploma or bachelor's programme in Business, Finance, Economics, Computer Science, Information Systems, or other related field

2. Fundamental understanding and interest in banking and technology (e.g. RPA, API, Data Analytics, Qlikview, VBA)

3. Good verbal and written communication skills

4. Good analytical and problem solving skills, ability to demonstrate critical thinking, and enjoy working with data to facilitate your work

5. Ability to work independently and a good team player

6. Willingness to learn, curious by nature, and interested in making an impact

EA License No. 01C4394 • RCB No. 200007268E • Lim Jia Jie EA Registration No. R22108969

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at https://www.persolkelly.com.sg/policies. I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

Our client is a well-established financial institution that offers a diverse range of banking services to its clients. The bank is committed to providing excellent customer service and maintaining high standards of professionalism and integrity.

about the job

• Lead a team of KYC officers, offering guidance and support to improve their performance and knowledge.
• Ensure the team's compliance with relevant regulatory requirements, company policies, and industry standards throughout the onboarding process.
• Collaborate with cross-functional teams to optimize and improve KYC onboarding procedures.
• Maintain high-quality standards in KYC operations, proactively identifying and resolving issues, and implementing innovative solutions as needed.

skills and experience required

• Degree in Banking / Business / Economics / Finance.
• Minimum 5 years of KYC onboarding experience in the banking industry.
• Familiarity with MAS regulations, rules, and guidelines
• Ability to collaborate effectively with all internal and external stakeholders

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Job Description:

The Data Centre Manager will be responsible for overseeing all data center operations, including infrastructure design, data management, security protocols, and disaster recovery strategies.

This role requires maintaining high availability of our critical financial systems, ensuring data integrity, and optimizing performance.

The manager will also coordinate with IT teams to implement new technologies and improve existing systems.

Key responsibilities include managing staff, developing budgets, and ensuring compliance with financial industry regulations.

The ideal candidate will have a strong background in IT infrastructure, data center management, and financial systems.

Excellent problem-solving skills, the ability to manage multiple projects simultaneously, and a deep understanding of data security and privacy regulations are essential.

Benefits Summary

· Basic UP $8000 + transport allowance $1,100 & mobile reimbursement, capped $150

· Monday – Friday, 9am - 6pm

· Changi North Way

Job Description

· Develop and implement sales development strategy considering TVS SCS capabilities, trade lanes and business plan to meet or exceed assigned sales targets

· Identify and jointly develop differentiators with internal stakeholders that will increase our new customer acquisitions and retentions e.g. IV specialisations and solutions etc

· Identify and win new customer opportunities by developing a strong pipeline and executing the opportunity win plan well

· Establish and manage network of customer contacts in order to build relationships and trust between TVS SCS and the customer at various levels

· Drive strategies to establish value-creating partnerships with customers

· Transform discussions of potential opportunities into actionable future plans with customers

· Maintain optimal sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors

· Optimise GP and adjust selling prices by monitoring costs, competition, and supply and demand

· Oversee coordination with relevant departments on meeting customers’ requirements

· Write up SOP for each secured customer and go through SOP with concerned operational parties to ensure that all understand the required processes

· Facilitate in resolving service issues with the customer as appropriate and requested

· Update all sales activities in Salesforce to ensure accurate and timely monthly sales reporting to the Country HOS and country/ global management

· Develop and coordinate effective use of marketing collateral, materials and all customer related information with relevant team members in marketing and administration

· Perform any other job-related duties as assigned by the reporting manager and country/ global management

Job Requirements

· Degree / Diploma in Marketing, Sales, or an equivalent field is preferred

· 8 - 12 years in sales positions in the Logistics or Freight Forwarding industry

· Preferably, focusing on customers from MNCs or larger companies

· Proven experience in business development and strategic account Management

· Strong market knowledge in freight forwarding, supply chain solutions, preferably with specializations in certain industry verticals

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Felcia Ang Zhi Yun | EA Personnel No.: R22109905

*We are looking for contract Healthcare Assistants / Dental Assistants to be outsourced to our clients*

Temp / Contract Healthcare Assistant

3 - 6 months commitment

Working hours :

• 5.5 Days / Week
• Office Hours

Job Scope :

• Assist Doctors in procedures
• Learn about the different equipments as well as products
• Able to stand for long hours

Job location :

• Polyclinic
• Hospitals
• Private clinics

All qualified applicants, please send in your resume to:

[email protected]

Manfred Ong ZhengJie (Outsourcing Team)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Company’s Profile

As an international leader with over 100 years established in the HVAC/ACMV industry, they provide state-of-the-art equipment, systems and solutions to their customers. With their primary focus on being environmentally friendly, their heating and cooling systems are equipped with groundbreaking technology. They are rapidly expanding and are hiring for an Account Manager (Sales) to contribute to their success.

Location: Jurong East

Working Hours: Mon – Fri, 9am to 6pm

Benefits

• VB - more than 4 months
• $1000 transport allowance (if possess own car)
• AL starting from 16 days

Responsibilities:

• Promote and propose Chiller related equipment to building consultants and contractors
• Account Management - responsible for building, developing and maintaining long term customer relationships. Maximize account penetration and customer retention.
• Identify potential opportunities & develop solutions with existing & new customers
• Update forecast timely into the system
• Negotiates value, addresses resistance, and close the sales.
• Identify our unique selling points and differentiate us as a preferred supplier

Requirements

• Degree in Mechanical/Electrical engineering
• Preferably 2-3 years in Engineering sales, experience in HVAC industry is a plus

Your recruiter for this job: WhatsApp Celine @ 8494 0873 for a quicker response.

Connect with me on LinkedIn: www.linkedin.com/in/your-recruiter-celine-chan

Interested candidates may apply directly as well. For more job opportunities, follow SnatchJobs on Telegram: https://t.me/sgfulltimers

Celine Chan | R21103433

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Job Description:

• Overall management and co-ordination of the project
• Serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative
• Deemed as the Contractor’s agent in all dealings with the Customer, including difficult customer.
• Be accountable to the Customer as the Contractor’s agent, for all aspects of the design, development, delivery, installation, integration, migration, testing, implementation, operations and maintenance services of the system
• Co-ordinate project activities with the Customer, existing vendors and other parties as indicated by the customer
• Highlight and resolve outstanding issues and problems
• Arrange for, co-ordinate and document project progress meetings and system change management meetings
• Prepare and submit progress reports
• Prepare and submit detailed development plans and schedules
• Manage changes within project constraints, e.g. scope, resource and schedule
• Plan and allocate resources proactively to ensure timely delivery of the System in accordance with the project schedule
• Set up procedures with the Customer to manage the deployment of tools and delivery of System and Services
• Take stock and track documentation, hardware and software supplied for the delivery of systems and services
• Involve in contract administration, monitoring of progress, technical personnel training, logistic support, documentation
• Lead and manage the Contractor’s Project Team, including the overseeing of all day-to-day project activities
• Manage project risks

Job Requirement:

• Degree in Computer Science, Computer Engineering or Information Technology
• Project Management certification (PMP), if any
• Minimum 4 years of software development experience and have gone through at least 2 cycles of SDLC
• Demonstrate leadership skills and have a strong team spirit with can-do attitude
• Possess strong leadership ability, good communication skills and excellent problem-solving skills in inter-organizational environment
• Familiar with the user requirements phase for IT projects
• Experience in projects with IBM MAXIMO or sharepoint will be advantageous.

• Location: Bugis

• Working hours: 09:30 to 18:00

• Salary: Up to $7,000 (depending on work experience)

Licensing Manager (Business Development, Entertainment, pop culture)

Job Description:

Business Management

• Prepare country and category strategy decks and implement the strategies to grow our business
• Have an understanding of consumers including an ability to assess and prioritize key demographic and categories to generate business growth
• Oversee management of licensees across all categories ensuring that deal negotiation, relationship building, distribution strategies drive our growth objectives
• Perform business development activities; from researching, identify and pitch our business to strategic or regional partners in our region to negotiating and execution licensing deals
• Develop and build long-term mutually beneficial partnerships with licensees
• Ensure that the company is positioned as the market licensor of choice in Southeast Asia
• Conducting bi-annual business reviews with key licensees to ensure that all business opportunities are being discussed and explored
• Ensure regular communication of plans to both internal and external stakeholders
• Responsible for forecasting and royalty reports of licensees
• Review sales reports and other performance data to measure productivity and goals achievement
• Track the activities of assigned territories and regular review with General Manager and prepare reports on the respective markets
• Guide, assist and manage licensing agents to deliver targets for the region
• Sharing of strategy decks and align strategies with agents
• Guide agent teams on gap analysis, best practices, country and category strategies
• Train, develop, monitor and manage the performance of the agents’ team members
• Organizing regular business review meetings with licensing agent and key partners on an agreed schedule to monitor and drive business
• Joint pitch to key prospects and key retailers
• Maintain good rapport and provide support to agents

Others

• Relationship management with stakeholders such as agents, licensees and retailers
• Maintain current knowledge of industry trends, competitors, business opportunities, threats and leverage those to develop the territory(ies) and category(ies)
• Work closely with the Marketing team to implement marketing strategies for the regional business and to drive our franchise and achieve top-of-mind recall
• Work closely with the Creative team to approve the production plan and monitor the creative process to ensure products are launched timely and good quality merchandise is developed
• Maintain quality service by establishing and enforcing organization standards
• Control all expenses within budgets, assigned Marketing budgets

Job Requirements:

• Diploma or Degree in Business Management or Business-related qualification
• 5 to 7 years of relevant experience in sales and account management, experience in licensing industry will be an added advantage
• Action-orientated, self-motivated sales professional with demonstrable business acumen
• Clear, persuasive, verbal and written communication skills including active listening ability
• Ability to prepare pitch deck and have good presentation skills
• Effective time management and organizational skills to balance various responsibilities
• Ability to adjust priorities and operate in a fast-paced environment
• Strong problem-solving abilities to address challenges
• Proficient in Mircosoft applications
• Possess a strong spirit of teamwork
• May be required to travel within the region

Interested applicants, please send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Charlene (R22105303) at [email protected] with the email subject header "Licensing Manager" for immediate processing.

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Please find our Privacy Policy Agreement in the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)

· Represent the Category Quality viewpoint to NUTRITION Category Marketing and R&D, with links to other applicable parts of the business, including Supply, Regulatory etc. Provide communication to relevant management.

· Work with the Category Teams to implement quality strategies based on prevention during development, not inspection during manufacture.

· Participate in teams as appropriate to drive quality improvements.

· Work with Market research, NUTRITION Category Marketing, and R&D to understand Category product strategy and consumer experience.

· Monitor all NUTRITION NPD pipeline and projects to ensure that all quality requirements are met.

· Monitor all Innovation Development Briefs (IDB’s) to ensure that quality requirements are built in and met.

· Specific input at NUTRITION NPD meetings

· Deliver regular innovation project updates to NUTRITION Management

· Ensure adverse consumer trends are identified and investigated, drive the responsible teams to resolve these quickly.

· Undertake Post-launch surveillance for 6 months for all HIGH-RISK projects, with particular emphasis on online reviews and social media

· Active team member, Quality representative on NUTRITION Reckitt Cross Functional Innovation Technical Teams.

· Provide support for cross category projects as required by the business, representing Quality.

· Ensure pilot plant operations comply with GMP’s.

· Drive Supplier issue resolution encountered during innovation phase in conjunction with Global Supplier Quality

· Review and approve change controls and summary reports related to innovation projects and ensure projects are executed following global SOP’s.

Requirements:

· Degree qualified in a Science, Quality or Engineering discipline.

· 3+ years’ experience working in an infant formula or pharmaceutical company.

· 3+ years experience working within a Quality Assurance function or 3+ years working within an R&D, or Regulatory function of a company manufacturing infant formula or pharmaceuticals.

COMPANY DESCRIPTION

NTUC Health is one of the largest community health and eldercare providers in Singapore. With a fast-growing presence, the organisation is recruiting passionate individuals who wish to serve the interest of a senior person. 

In this role, you will support the customer service leads in managing customer enquiries on NTUC Health’s services satisfactorily and following up on service applications. You will need to effectively work across different teams to ensure that customers queries and applications are properly attended to.

 The customer service team will be accountable for the overall customer satisfaction metrics and organisation goals in alignment with the business strategy.

RESPONSIBILITIES

• Receive regular training on NTUC Health’s services in order to provide suitable service recommendations to customers
• Handle phone and email enquiries of current and prospective customers of NTUC Health, and deliver consistent good customer service at all times 
• Understand and evaluate needs of customers, promote the value of NTUC Health services, and facilitate enrolment to these services 
• Work closely with other services and divisions in NTUC Health to jointly manage customer enquiries and applications, and any service feedback
• Track and monitor customers’ enquiries and feedback from all channels such as the hotline, e-mails, Whatsapp, etc. and that enquiries are resolved in a timely manner
• Support the training of a new generative AI tool to achieve a high accuracy rate, including auditing the generated answers and editing replies
• Organise and participate in roadshows to promote NTUC Health services 
• Meet Key Performance Indicators
• Perform any other duties that may be assigned from time to time by the Reporting Officer.

• Preferably general degree or minimum ‘A’ Levels with some customer service experiences
• Someone with strong written and verbal communication skills
• Someone who is resourceful 
• Someone who is patient and enjoys working with a senior person
• Someone who is meticulous and dependable in terms of meeting deadlines and following up on outstanding items
• Prior experience in the healthcare or community care sector is preferred
• Proficiency in a 2nd language would be advantageous
• Have keen interest in digital systems and be tech savvy

• Familiar with Google workspace collaborative tools

Join the family and be a history-maker!

Fast-paced and growing electronics company starts a new journey in Singapore, building our team and facility in Genting Lane.

White Horse Laboratories is an independent electronics testing and quality control company providing a turn-key solution to our clients. Internationally recognized, White Horse is a leader in global electronics quality and supply chain management with a cohesive global family of over 100 bright and determined individuals.Job Highlights

• We offer competitive salary and commission
• Family-oriented benefits
• 5 Days Work Week

Join the family and be a history-maker!

We are recruiting for the following position:

Account Manager

Job Purpose:

Explore the market and continuously bring in new business, maintain the relationship with the existing clients and search for opportunities on further development purpose.

Job Responsibilities:

• Develop new business on the assigned region to reach the monthly target.
• Get to know the market of assigned region very well, search potential Customers through different channels, and develop via emails, phone calls, onsite visit, etc.
• WHL service promotion and account acquisition, to contribute business growth, and to meet assigned tasks
• Develop existing customer lists and seek new business opportunities by attending trade shows, events and cooperation with partners.
• Be an expert to handle customer’s inquiries, friendly and professional manner, Quick and effective in problem solving.
• To manage and develop assigned accounts, and to meet account’s requirements and satisfaction, including presenting WHL services, quote orders, sign contracts, conduct customer meetings, coordination with their suppliers, explanation reports to customers, Key account monthly reports, and so on.
• Continuously feedback market trend to Manager, to assist Manager for group business strategic planning, Contribute suggestions and ideas for business development.

Job Requirements:

1. 2+ year experience in scheduling and/or customer interaction. (B2B)
2. Semiconductor industry work experience preferred.
3. University diploma or technical certificate.
4. Must be able to communicate professionally in English, both written and oral.
5. Must be familiar with Microsoft Office products and general computing including internet usage, email, and others.
6. Responsible and good team spirit.
7. Experienced in balancing customer requirement and operation limits.

Only Singaporeans are welcome to apply.

We offer competitive salary, commission, family-oriented benefits in a working environment that fosters professional development and innovation.

We want you! Don't hesitate to apply now.

[What the role is]

The Strategic System Department spearheads the development and operation of strategic pan-NEA systems in support of its operational objectives by leveraging WOG or best-in-class technology. The department also governs and manages key sensor networks to support NEA’s operational resiliency and transformation in alignment with WOG initiatives. This entails working closely with key stakeholders to harness synergies in both internal and WOG systems to introduce proven technologies into Ops processes for enhanced operational excellence. Critical work involves the conceptualisation, development, operationalisation and management of strategic systems to support and sustain new operating models.

[What you will be working on]

You will take the role of Business Architect who oversee the Ops-Tech integration and design throughout multiple pan-NEA system life-cycle. As part of the programme team comprising system owners, field operation officers and IT professionals, you ensure implementation across multiple operation domains achieve the expected business outcome. You will focus on the continuous design evolution of the system in alignment with Whole-of-Government (WOG) initiatives and source for best-fit technology solutions. You possess strong WOG collaborative acumen and relevant industry knowledge of best practices.

[What we are looking for]

The job might be for you if you possess the following qualities:

• Knowledge in Computer Science, Information Technology or Sciences would be an advantage
• Relevant work experience in major IT and workflow re-engineering system projects and/or engineering systems with major IT components in government settings would be an advantage. Fresh graduates are welcome to apply.
• Experience with managing AI/ML systems would be an advantage
• Good team player with strong interpersonal communication, presentation & writing skills
• Self-starter and able to accept a significant level of responsibility and accountability
• Able to reimagine the delivery of services from a customer-centric perspective, identify improvements and redesign the service delivery process from a service journey perspective
• Able to translate service processes into design of digital systems
• Keep abreast of latest technologies, identify new tools/technologies, assess usefulness and applicability in the context of operations and agency’s IT environment, ready for adoption to improve service delivery and productivity
• Work well across agencies to achieve better coordination and integration of technology and processes
• Able to work under fast-paced and multi-tasking environment

To apply, please proceed to Careers@Gov at https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Executive-Manager--Assistant-Director--Strategic-System-Department----Contract_JR-10000021104

Description:

• Responsible for project managing simultaneous UAT projects worldwide, and delivering them in line with major release events.
• Be the subject matter expert of E2E customer journeys, business processes, and impacted systems.
• Develop and drive comprehensive cross-functional UAT strategies.
• Lead and collaborate with multiple UAT partner teams to drive success.
• Develop and sustain good and trusted relationships with all cross-functional partners.
• Manage, plan, and organize activities and tasks throughout UAT planning and execution.
• Lead test resources required for successful execution of projects and provide input to and craft the UAT management processes in-line with industry best practices.

Requirement:

• Bachelor or above degrees in Business Management, Business Administration, or equivalent.
• Minimum 5 years of relevant experience in UAT Project Management experience.
• Possess a thorough understanding of the Project Lifecycle.
• Ability of identifying, articulating and handling UAT risk.
• Detail-oriented, with analytical and problem-solving skills.
• Excellent written and verbal communications.
• Previous experience working in E-commerce or Contact Center industry is a plus.
• PMP certification is a plus.
• Knowledge of SAP is a plus.

Interested applicants please submit your resume to [email protected] or click Apply Now button.
We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

We are looking for an Identity and Access Management (IAM) senior consultant/ manager to help service our client base. Ideal candidate will have a good knowledge of IAM solutions such as SailPoint, OIM, Saviynt, etc. The person should have skills in the following areas:

1. Identity and Access Governance (IAG)/ Identity Governance and Administration (IGA)

2. Single Sign-On (SSO)

3. Multi-Factor Authentication (MFA)

4. Privileged Access Management (PAM)

The person will be expected to lead projects. This includes requirements gathering workshops, managing project team to deliver the functional requirements, and co-ordinating configuration, testing, documentation, & training axctivities related to IAM projects.

We are looking for a team-player who is open to challenges and willing to expand their knowledge in the area of IAM.

The following attributes, while not mandatory, will be highly regarded:

• Education in Business, IT, IT security or related field
• Strong written and verbal communication skills
• 5+ years of professional work experience as IAM consultant
• Experience setting up and installing IAM solutions on both Windows and Unix platforms
• Experience with programming languages such as Java, BeanShell/ JavaScript, JSP/Servlets and SQL
• Experience with the web technologies such as XML, SPML/ SOAP, Web and Application Servers, and HTML
• Experience with databases, and directories
• Experience with documentation of business/ technical requirements and coordinating User Acceptance Testing (UAT)

Job Info:

• Monday to Friday, 8am - 5:45 pm (1 hr lunch break)
• Required to work occasionally after 6pm
• $5000 - $7000 + AWS + VB + Yearly Increment + Dental Benefits + Travel allowance if required to travel overseas
• Kallang

Job Description:

• The Go to Person on ERP IT support including CRM & WMS software
• Manage Information Technology and Computer Systems
• Plan, organize, control, and evaluate IT and electronic data operations
• Ensure the security of data, network access, and backup systems
• Troubleshooting, testing, and repairing any equipment or software malfunctions that may occur
• Ensuring that the communication system meets all safety regulations and standards.
• Ensuring that all equipment and installations are in compliance with safety codes, regulations, and standards.
• Seek and propose new technology in responding to the company’s strategy and improve overall IT functions.
• Ensure smooth daily IT operations and zero downtime for critical applications.
• Liaising with other departments, determining and addressing their IT needs and requirements
• Collaborate with cross-functional teams to ensure seamless integration of asset-related technologies.
• Manage IT vendors / Managed services providers and evaluate their performance regularly.
• Contribute to the development of IT strategies to align with the organizational strategies.

Requirements:

• Degree in Computer Science, IT, or equivalent
• Good knowledge on ERP IT system such as SAP, Oracle, Exact Globe or equivalent
• Minimum 5 years of relevant experience as on-site IT Manager for a mid-size company
• Excellent knowledge of technical management, information analysis, and of computer hardware/software systems
• Hands-on experience with computer networks, network administration, and network installation.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lee Wai Yin Eunice | EA Personnel No.: R23116005

JD 1001

The Palawan @ Sentosa

The Palawan @ Sentosa is the Shangri-La Group’s first lifestyle and entertainment precinct on Sentosa Island in Singapore. Designed for visitors to explore, play and bond, the iconic beach playground will be home to several new-to-Singapore leisure activities such as gamified electric go-karting and a floating aqua park. Enjoy unique dining experiences at a terraced beach club, a family beach club and gourmet food trucks poised to provide delicious fare along with the perfect setting for friends and families to relish island vibes.

We are looking for Assistant PoolBar Manager to join our team!

As the Assistant PoolBar Manager, we rely on you to:

• Support the PoolBar Manager in daily operation
• Manages PoolBar operations experiences
• To assist in maximising the performance of PoolBar
• Provide solutions to solve recurring issues in PoolBar
• Set and maintain service standards
• Train and mentor staff whenever appropriate

We are looking for someone who:

• Has a passion for Food & Beverage
• Enjoys interacting with people
• Must have experience working in a Food & Beverage environment
• Leads by example
• Creative with an eye for detail
• Upholds professional values, ethics and integrity at all times
• Willing to work shifts

If you are the right person, what are you waiting for? Click the apply button now and be part of the pioneering team!

Duties and Reposibilities

• Assist Sales Managers in identifying leads, acquiring new business and developing positive long term relationships with travel agents, tour operators, schools, community groups and companies
• Prepare and customise proposals, meeting client’s needs and attraction’s guidelines of profitability.
• Recommend and implement sales initiatives which drive visitation and sales to achieve budget goals.
• Work in conjunction with Sales Managers to host site visits, event preparation and execution to grow, manage guest experience and satisfaction.
• Co-ordinate and ensure delivery of event catering requirements in conjunction with operations and food and beverage teams.
• Work with the marketing team to review products and service offerings on a regular basis
• Update, document and implement the standard operating procedure for all booking and sales processes.
• Perform other duties as requested by supervisors

Qualifications, Knowledge and Experience

• A Diploma or Bachelor’s Degree in marketing, business, hospitality and tourism, or related field.
• A minimum of three years of experience in a corporate sales or business development role ideally gained in a visitor attraction, tour and travel, hospitality or MICE industry. Candidates with less experience will be considered for the Executive position.
• Must be proficient in Microsoft Office applications
• Must have excellent written and verbal communication skills
• Must be proactive and goal focused to achieve sales targets
• Able to work late nights, weekends and public holidays when required

Job Description

• The responsibility for this role includes managing the cleaning operations of the company, overseeing the management of resources on project sites, directing / monitoring business operations, developing operation plans, managing service contracts and incidents, and communicating with clients to ensure quality work.
• The successful candidate is organised, responsive, approachable, resourceful, service-oriented leader, able to multi-task and manage operations effectively.

Job Scope

• Manage cleaning operations and liaise with clients to ensure quality service delivery.
• Ensure teams adhere to safety measures during cleaning operations.
• Facilitate budget planning for cleaning operations.
• Evaluate relevant data to propose recommendations for cleaning process improvement.
• Develop and review operation plans to improve work procedures and quality service delivery.
• Implement strategic plans to improve relationships with clients.
• Plan and select appropriate equipment and/or technologies and supplies for project sites.
• Ensure sufficient stock of supplies of materials and equipment.
• Oversee the control and allocation of resources to project sites.
• Manage the planning of work schedules and deployment of manpower.
• Manage the capability development of staff.
• Manage negotiating terms, conditions and pricing, and ensure they are accurately executed and satisfied.
• Analyse and manage major incidents and emergencies in collaboration with relevant people.
• Make critical decisions to resolve major incidents and emergencies.
• Review incident and emergency reports
• Manage and report incident and emergency investigations.

Requirements

• Good leadership skills.
• Computer literacy.
• Proficient in Microsoft software.
• Good interpersonal and communication skills, customer oriented.
• Responsible and reliable.
• Ability to multi-tasking under tight time frame.
• Responsive, good problem solving and decision-making skills.

Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.

Consequences of Not Providing Personal Data for Application/Service

• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.