#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Description

As a Quality and Compliance Specialist, you will play a pivotal role in ensuring that all products and operations within Project WATT meet regulatory requirements and quality standards. This role focuses on managing product certification, conducting regulatory audits, and ensuring that operational processes align with local and international laws. Collaborating with technical and operational teams, you will safeguard compliance while driving continuous improvement in quality management.

Responsibilities

• Product Quality Compliance:

1. Ensure that all products (hardware and software) comply with relevant regulations and industry standards, such as TR25 for EV charging systems in Singapore.
2. Maintain and update product certifications and manage regulatory audits and inspections.
3. Review testing results and performance reports to verify adherence to quality standards.

• Operational Compliance:

1. Oversee business operations to ensure alignment with legal and regulatory requirements, such as data privacy and environmental standards.
2. Develop, update, and optimize internal compliance policies and procedures to reflect current regulations.
3. Prepare and submit compliance reports, maintaining effective communication with regulatory authorities.

• Team Collaboration:

1. Work closely with technical teams, including Firmware Engineers and Integration Engineers, to validate the compliance of products and systems.
2. Provide compliance guidance and training to other teams to promote a culture of regulatory awareness.

• Risk Identification and Management:

1. Identify potential compliance risks and recommend actionable improvements to mitigate them.
2. Lead quality and compliance enhancement projects, ensuring continuous improvement in these areas.

Requirements

• A bachelor’s degree in Engineering, Quality Management, Law, or a related field, with at least 3 years of experience in product quality or compliance management. Equivalent professional experience will also be considered.
• Strong understanding of regulatory requirements for EV charging systems or IoT products, including certifications such as TR25.
• Experience managing audits and certification processes with regulatory bodies.
• Proven ability to collaborate effectively with cross-functional teams to ensure adherence to compliance and quality standards.
• Strong analytical and problem-solving skills with meticulous attention to detail in documentation and reporting.
• Knowledge of operational compliance standards, such as data privacy laws or environmental regulations, is a plus.

Reporting to:

Project Manager

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Korean to support customer in Korea.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

The Company

Our client, a global consulting firm, is partnering with a major private and retail banking institution on a high-impact 12-month project and are seeking a Compliance SOW Specialist. In this role, you will be responsible for evaluating Source of Wealth, ensuring the consistency and integrity of KYC documentation, and managing risks related to customer transactions. Your efforts will be crucial in driving compliance excellence and mitigating AML/CFT risks throughout the customer lifecycle.

The Role

• Review KYC documents to assess the customer’s Source of Wealth.
• Verify SOW documents using public searches, salary data, and other reliable sources.
• Ensure all significant sources of wealth are properly identified and documented.
• Maintain consistency and accuracy of KYC data throughout the customer relationship.
• Flag any discrepancies or conflicting information, working with customers to resolve them.
• Monitor customer transactions for unusual activity or potential red flags.
• Evaluate any negative news about customers and suggest appropriate actions if needed.
• Analyze account transactions for irregularities and potential risks.
• Assess and report on the customer’s AML/CFT risk, advising on steps to reduce any identified risks.

Your Profile

• A bachelor’s degree with 3 to 5 years (Associate) or more than 5 years (Senior) of experience in AML/KYC, preferably in Customer Due Diligence within the financial services industry.
• Strong analytical and problem-solving skills, with the ability to organize and synthesize complex information.
• Professional and constructive when addressing past decisions or the quality of work.
• Ability to manage high volumes of work under pressure.
• Excellent written and spoken English communication skills.
• Self-motivated, with the ability to work independently and collaborate effectively with stakeholders across multiple business units.

Apply Today

Please send your resume, in WORD format only and quote reference number Ref No GO13120735, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

The Company

Our client, a global consulting firm, is partnering with a large private and retail banking institution on a 12-month project and is seeking a Suspicious Transaction Reports Review Analyst. The ideal candidate will have at least 3 years of experience in financial services, specifically in Anti-Money Laundering or Compliance within private or retail banking. In this role, you will be responsible for conducting risk-based reviews and performing due diligence efforts related to STR.

The Role

• Conduct risk-based reviews on selected profiles from previous STR assessments to ensure continued compliance with AML regulations.
• Evaluate whether customer relationships should be maintained by reviewing past Source of Wealth adverse news, transaction red flags, and other relevant factors.
• Collaborate with other business units to exchange and obtain necessary information to support due diligence efforts.
• Assess customer AML/CFT risks and recommend actions to mitigate any identified risks.
• Maintain proper documentation and record-keeping in compliance with regulatory requirements and company policies.

Your Profile

• A bachelor’s degree with 3 to 5 years (Associate) or more than 5 years (Senior) of experience in AML/KYC, preferably in Customer Due Diligence within the financial services industry.
• Strong understanding of AML/CFT regulations and experience in conducting STR reviews.
• Ability to assess customer risk based on historical information, adverse news, and transaction patterns.
• Excellent attention to detail and strong documentation skills.
• Professional and constructive when addressing past decisions or the quality of work.
• Ability to manage high volumes of work under pressure.
• Excellent written and spoken English communication skills.
• Self-motivated, with the ability to work independently and collaborate effectively with stakeholders across multiple business units.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13120737, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

Role:

Sourcing Specialist (Recruitment / Uncapped Commission)

• Central - Near Shenton Way / Downtown / Tanjong Pagar MRT
• 5 days work per week (Monday - Friday)
• Degree in any discipline + With CEI is a plus + Sales driven
• Basic Salary $2800 + KPI Allowance $250 + Uncapped Commission
• Training Provided + Career Progression

One of the most rewarding commission and incentive scheme in recruitment industry No limit cap on commission and earnings.

We are seeking talents that are driven, dynamic and have a passion for people and would like a career that will value add to the lives and career of people.

Responsibilities:

• Reporting directly to the Sales Team Lead, you will drive talent acquisition, recruitment needs fulfilment, support business development and act as an advisor in areas of recruitment operation solutions.

Key focus areas include:

• Review, understand and support in the fulfilment of recruitment needs of our clients. Work closely with Recruitment Managers in the coordination of workforce planning and ensure that the recruitment timelines are met.
• Look into developing potential candidate pipeline through a variety of avenues and platforms.
• Support in business development by introducing companies’ services to prospects.

The job Scope includes:

• Posting of job advertisements on job portals and print media
• Coordination of interviews (Face to face / Phone/ Skype)
• Qualifying of candidates through interviews, screening and reference checks

Training & Development

• We will provide the following to ensure success in our people:
• Mentorship . Career Development Plans . Team Work . Resource and Intel sharing . Attractive Incentive . In-house training programs

#SCR-vicky-wee

✅ Wee Yuan Huan
✅ Reg No: R21100383
✅ The Supreme HR Advisory Pte Ltd
✅ EA No: 14C7279

The Company

Our client, a leading global consulting firm partnering with a large private and retail banking institution, is seeking a KYC Operations Specialist for a 12-month project. The ideal candidate will have a general understanding of KYC Operations. In this role, you will be responsible for ensuring that admin tasks around customer files and customer accounts are being diligently completed.

The Role

· Monitor and track the closure of customer accounts, ensuring timely execution.

· Perform reviews around specific account types under the instruction of the bank.

· Check completeness of customer data and collect and input missing data where applicable.

Your Profile

· Bachelor’s degree in accounting, finance or similar with up to 3 years of experience in KYC operational roles. We except application without prior experience if the education criteria is met.

· Excellent attention to detail.

· Proficient in completing tasks accurately and within deadlines.

· Able to handle high workloads under pressure while maintaining quality.

· Flexible and willing to assist with additional duties as needed.

Apply Today

Please send your resume, in WORD format only and quote reference number GO13124977, by clicking the apply button. Please note that only short-listed candidates will be contacted.

Robert Half International Pte Ltd. Co. Registration no.: 200612189E | EA Licence No.: 07C5595 | Gabriela De Brito Lopes Prestes Oxby EA Registration no.: 1989404

Position: Quantity Surveyor

• Salary: $4,500 - $5,500 + AWS + Allowance (Transport & Mobile)
• Location: Genting Lane (Potong Pasir)
• Working Hour: 5 Days + Alt Saturday (9am-6pm; 9am-1pm)

Requirement:

• At least 3 Years of working experience in the related field is required for this position preferably with Curtain Wall or Building Project
• Possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Quantity Survey or equivalent.

Roles & Responsibilities

• Cost management of projects.
• Prepare and submit interim progress claims and variation claims.
• Procurement of contractors and suppliers.
• Valuation and assessment of payment claims by sub-contractors.
• Prepare, negotiate, and agree final accounts.
• Familiarize oneself with the use of internal reporting systems “OA” and “SAP”.
• Review Contract Documents and identify irregularities.
• Prepare Sub-Contract Documents.
• Prepare contractual correspondence involving time and cost implications.
• Assist the supervisor in the preparation of EOT, acceleration, prolongation and cost claims etc.
• Attend meeting as and when required.
• Other duties as assigned.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

What you'll do:

As a Client Service Specialist in the Private Wealth sector, your role will be multifaceted. You will be responsible for liaising with various business units, ensuring compliance with policies and procedures, resolving client queries promptly, and understanding the overall relationship between the client and the bank. Your operational responsibilities will include trade booking, settlement, resolving funding issues, following up on margin calls, and handling transactional documentation. You will also ensure full awareness of and adherence to internal policies and procedures. Additionally, you will handle administrative tasks such as travel bookings, expense claims, and mailing of marketing materials.

• Liaising with various Business Units to ensure client documentation is in compliance with policies and procedures
• Ensure all client queries are promptly followed up and resolved
• Client order taking
• Understanding client’s overall relationship with the bank
• Trade booking and settlement
• Settlement and funding issues resolution
• Margin calls follow-up and collateral issues resolution
• Transactional documentation (e.g., client suitability and eligibility)
• Ensure full awareness of and adherence to internal policies and procedures
• Ensure administrative tasks are completed, such as travel / hotel bookings, expense claims, mailing of marketing materials.

What you bring:

The ideal candidate for the Client Service Specialist role is fluent in English with proficiency in verbal and written Mandarin due to business needs. You should be a Diploma Holder or University graduate with at least 2-3 years of relevant financial services experience. A strong knowledge of Private Banking investment products such as FX, Equities, Fixed Income, and derivatives is essential. You should be detailed, meticulous, able to multi-task and work under pressure. Willingness to work outside of normal work hours is required. A proactive and collaborative team player with a keen interest in the private banking industry would thrive in this role.

• Fluent in English and proficiency in verbal and written Mandarin (due to business needs)
• Diploma Holders/University graduate with minimum 2 to 3 years of relevant financial services experience, preferably in relation to frontline client service
• Possesses CACS Paper 1 & 2
• Strong knowledge in Private Banking investment products. Eg, FX, Equities, Fixed Income, derivatives.
• Detailed and meticulous
• Ability to multi-task and work under pressure and tight timeframe
• Works efficiently in fast-paced environment
• Willing to work outside of normal work hours as required
• Proactive and collaborative team player in a dynamic team set up
• Keen interest in private banking industry

What sets this company apart:

Our client is a leading global financial services firm that values integrity, excellence and strong team ethic. They provide a superior foundation for building a professional career - a place for people to learn, achieve and grow. Their philosophy balances personal lifestyles, perspectives and needs which makes them an employer of choice in the industry.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 20,000+ employees across 176 offices globally, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.

What's the role?
The Market Specialists team support our Sales teams serving as subject matter experts within Bloomberg. On any given day in this role, you will be consulting with senior decision makers at client accounts, helping to close new sales opportunities, and providing critical feedback to help shape the development of our tools and services with the product management teams. By championing the Bloomberg Professional Service at market events and through printed material, you become the face of our company!
The Market Specialists are comprised of a broad spectrum of individuals with varying backgrounds and skills with experience from the buy-side, sell-side, as well as market and industry participants. The team's core responsibility is not only to heighten our user base’s experience and impact sales revenue, but also play a vital role in improving the knowledge of our sales force, and are a dedicated source of client feedback for our product development teams. The team also highlight their market expertise through writing for a variety of publications or speaking at internal and external events.

We'll trust you to:

• Utilise your strong market experience, detailed knowledge of industry trends, and demonstrated technical skills to drive revenue opportunities across our suite of solutions
• Act in an advisory capacity to our clients around the challenges that they face, and how they can use our products and technology to solve them
• Develop an in depth understanding of the competitor landscape and how this affects both internal and external customers
• Influence the direction of Bloomberg products through thought leadership, contribution on innovative ideas, and establishing relationships between Bloomberg's decisions makers and our clients
• Develop and establish your own road-map of initiatives based off your in depth understanding of markets, tools, and workflows that align with product, sales, and company goals, and then maintain check-in points, and self-report successes and challenges on these strategies
• Participate actively in new projects that drive departmental and firm-wide initiatives and goals
• Seek out additional ways to make an impact, such as mentoring, involvement in training, running campaigns, and active involvement in product enhancement

You'll need to have:

• Minimum 7 years of client facing experience in Financial Services or a Financial Technology company
• Minimum 5 years' experience of Equity Derivatives in a sales, trading or research capacity
• Experience leading senior level client conversations gained within the past 5 years
• The ability to convey complex ideas and solutions in a simple and concise way to audiences both large and small
• Strong communication skills to be able to credibly lead senior level client conversations, gain insight into clients' enterprise workflow and promote Bloomberg solutions
• The business insight required to use your knowledge and experience to make good judgement and quick decisions to tangibly impact the commercial success of our business
• A reciprocal and commercial approach, along with the ability to operate within both departmental and company-wide initiatives, in a non-hierarchical structure without corporate titles
• Willingness to travel regularly across ASEAN
• Excellent presentation, training, and communication skills in English
• Demonstrated continuous career growth within an organisation
• Bachelor’s degree or degree equivalent qualifications

If this sounds like you:
Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: www.bloomberg.com/professional

Why Bloomberg?
We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:
Singapore | www.bloomberg.com/singapore

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritise candidates with legal authorisation to work full-time in Singapore for this role, who do not require Bloomberg to sponsor their work authorization.

We are seeking a dynamic and organised Program Planning Assistant Manager to support our team in delivering high-impact events and programmes. The ideal candidate will be detail-oriented, proactive, and possess excellent communication skills.

Roles and Responsibilities:

He/she will work with the Planning team comprising programme and project managers, corporate communications, external partners and vendors to successfully execute events, and deliver programme initiatives.

• Assist in planning and executing events, including logistics coordination and scheduling.

• Support communications efforts, including drafting content and managing social media channels.

• Liaise with external parties and partners to ensure smooth collaboration.

• Contribute to PMO-related tasks, including progress tracking and reporting.

• Track, maintain & monitor budget utilisation & expenses.

• Prepare & publish periodic reports e.g. manpower, expenses.

• Support procurement needs.

• Prepare meeting agendas, take minutes, and follow up on action items.

• Manage project timelines and deadlines.

• Provide administrative support to other team members.

Requirements:

• Bachelor's degree in Business Administration, Mass Communications, IT or related field.

• 3 - 5 years of experience in programme / event planning, project coordination, or similar role.

• Strong organisational and time management skills.

• Excellent written and verbal communication abilities.

• Proficiency in Microsoft Office suite and project management tools.

• Ability to multitask and work effectively under pressure.

• Keen attention to detail and problem-solving aptitude.

Desired Qualities:

• Proactive and self-motivated.

• Team player with a positive attitude.

• Adaptable and quick learner.

• Professional demeanour and discretion when handling sensitive information.