• Responsible for increasing the online traffic, web shop revenue, and web leads for a product line.
• Research, understand, and interpret the needs of buyer personas for a product line in a variety of industries.
• Deeply understand key industries and how your product line brings specific benefits to each.
• Align web pages to the needs of the buying personas to convert traffic into online customers.
• Increase traffic to web pages by executing email and social media campaigns while assisting with advertising campaigns.
• Systematically survey web visitors and online shoppers to gather actionable feedback.
• Regularly report on traffic, revenue, and lead performance to marketing and sales leadership.
• Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Curate all assets on YouTube channel for igus® product.
• Create posts about igus® product line on Facebook, LinkedIn, Instagram and Twitter.
• Monitor key online marketing metrics to track success.
• Create and maintain online listings across e-commerce platforms.
• Ensure that the brand message is consistent.
• Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions.
• Stay abreast of emerging digital tools and platforms, digital marketing trends, new technologies, and share insights with the rest of the team.
• As this position develops, the employee maybe assigned additional duties or special projects as deemed necessary by the management.

Requirements:

The successful candidate will be expected to possess and display the following skills, knowledge and attributes in order to excel in the role:

• Diploma in either Marketing, Digital Marketing, Mass Communication or relevant field. New graduates are welcome.
• At least 2 years of working experience in the related field.
• Demonstrable experience leading and managing SEO/SEM, marketing database, email, social media and/or display advertising campaigns
• Excellent knowledge of MS Office applications, marketing computer software and online applications (CRM tools, online analytics, Google Adwords etc.)
• Working knowledge of ad serving tools
• Experience in setting up and optimizing PPC campaigns on all major search engines.
• Excellent organizational and multi-tasking skills.
• Outstanding communication and interpersonal abilities.
• Incredible attention to detail.
• A team-player with a customer oriented approach, contribute and work together with the rest of the team to meet the company’s goal & growth objectives.

Responsibilities

• Achieve high levels of customer satisfaction through customer relationships, product support and services
• Provide a clinical support in Singapore for 3D mapping procedures
• Driving a 3D mapping procedure through a clinical evidence base to stimulate a demand
• Identify development opportunities and increase unit growth, profitability, and market share for target customers
• Improve the efficiency and effectiveness of customer delivered health care services to patient in service education and training where appropriate
• Manage Account information through effective, timely reports and accurate customer records
• Continuously improve product knowledge and provide improved service to customers
• Work closely with marketing teams in New Product launch, meetings, training.
• Conduct a training for the EP Technicians
• Keep up to date on the product, competitor, and market knowledge
• Work closely with Regional Marketing Manager to ensure launch readiness and use post launch measurements to effectively deliver launch plans within and allocated territory

Requirements

• Degree in medical technology or biomedical Science
• At least 3 years of proven experience in the clinical or healthcare setting in Electrophysiology or Cardiology experience (preferred).
• EP tech with relevant experience in Electrophysiology
• CEPIA (Australia) / IBHRE certification is desirable.
• Must be willing to work long and irregular hours, including weekends.

Account Manager

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

Social Media Management:

• Develop and execute social media strategies for platforms such as Instagram, Facebook and Tiktok.
• Manage daily social media activities, including content scheduling, community engagement, and performance tracking.
• Monitor social media trends and adapt strategies to ensure maximum reach and engagement.

Content Creation:

• Create high-quality, engaging content (posts, stories, videos) that aligns with our brand identity.
• Produce photography and videography content, including editing, to showcase our products and services.
• Collaborate with the team to generate fresh ideas for social media campaigns and promotions (as well as Live Selling and collaboration with 3rd Party brands)

Graphic Design:

• Design visually appealing graphics for social media, websites, and other marketing materials.
• Maintain consistency in brand messaging and visual identity across all channels.

Online Advertising:

• Plan, execute, and optimize online advertising campaigns (e.g., Facebook Ads, Instagram Ads) to drive traffic, leads, and sales.
• Analyze campaign performance and adjust strategies to achieve KPIs.
• Understand SEO and relevant online marketing concepts.

E-Commerce Management:

• Manage and optimize our WooCommerce/Shopify platform, ensuring a seamless online shopping experience for our customers.
• Update product listings, monitor inventory, and troubleshoot any technical issues that arise within the WooCommerce system.
• Collaborate with the team to implement promotional strategies and analyze e-commerce performance metrics to drive sales and improve customer satisfaction.
• Able to manage and optimise Lazada and Shopee platforms to promote products.

Marketing Management:

• Develop and implement comprehensive marketing strategies to promote our products and services.
• Oversee the execution of marketing campaigns across various channels, ensuring alignment with overall business objectives.
• Conduct market research to identify trends, customer needs, and competitive positioning.
• Manage the marketing budget and allocate resources effectively to maximize ROI.
• Collaborate with cross-functional teams to ensure a cohesive approach to marketing efforts.

Qualifications:

• Proven experience in social media management, content creation, and online advertising.
• Strong photography and videography skills, including proficiency in editing software.
• Proficiency in graphic design tools (e.g., Adobe Creative Suite, Canva).
• Solid understanding of online marketing strategies and tactics.
• Ability to work independently and as part of a team.
• Creative mindset with a passion for staying ahead of industry trends.

‼️READY TO MAKE A CHANGE? ‼️

We are looking for the next driven, vibrant and talented individual to join us on our journey to SUCCESS

The Regulatory Compliance Specialist will support the Senior Regulatory Compliance Manager in ensuring that the company operates in full compliance with the Payment Services Act 2019 and Monetary Authority of Singapore (“MAS”) anti-money laundering (“AML”), and counter-terrorism financing (“CFT”) regulations.

The role involves managing day-to-day compliance activities, including but not limited to, transaction monitoring, regulatory reporting, and reviewing internal processes, while working closely with business units to maintain adherence to regulatory requirements. As part of a small compliance team, the Regulatory Compliance Specialist will have a hands-on role and the opportunity to contribute directly to the overall compliance strategy.

General

• Support the Senior Manager in the implementation of compliance policies and procedures, and in drafting new policies and procedures
• Execute regular reviews and audits of the company’s compliance framework to ensure its effectiveness
• Support the Senior Manager in reviewing, updating and maintaining the company’s compliance program including ensuring an effective compliance risk management and control system.
• Support the Senior Manager in updating the yearly AML training program
• Monitor AML/CFT developments and regulatory changes in Singapore, ensuring the business stays informed and processes align with updates
• Liaise with global / regional teams on compliance procedures and best practices
• Engaging with business teams to understand their operations, objectives, and challenges to provide relevant compliance guidance and ensure alignment with regulatory requirements
• Any other ad-hoc matters including, but not limited to, responding and investigating requests from regulators, addressing compliance related queries from internal stakeholders

AML

• Continuously monitor transactions for unusual or suspicious activities using the company’s transaction monitoring platform
• Analyse and investigate red flags arising from the transaction monitoring system
• Perform sanctions screening on relevant parties
• Investigate and resolve potential sanctions hits, escalating confirmed matches as needed
• Maintain accurate records of investigation activities and decision making

Regulatory Reporting and Audits

• Support in the preparation and submission of regulatory reports and filings to the MAS, reports to management on a periodic basis on levels of compliance, and/or any issues arising from specific monitoring activities
• Support the year-end external audits and liaise closely with external auditors to ensure that the company’s regulatory reporting is completed on time

Our client, a leading Japanese automative MNC whose mission is advancing mobility solutions, supporting markets, and ensuring high-quality products and services for customers in Asia, seeks to recruit a After Sales Marketing Specialist. The main role for this person is to manage Service Parts and Accessories order and supply within and outside Asia Pacific regions.

Day to day task:

1. Order management: to ensure smooth order receiving and processing
2. Supply Operation :
a) Handle enquiries from Distributors
b) Liaise with forwarders and suppliers on shipments arrangement
c) Handling of shipment documentation, e.g Invoice, Packing list, Bill of Lading etc to ensure smooth custom & clearance by importers
3. Handling of warranty claims, short mispacking report and logistics quality problem report
4. Handles SAP Payment of supplier and buyer invoices
5. Prepare monthly report to report on KPI results

Job Requirements:

· Fresh Graduate in Logistics or with 1 – 2 years working experience in similar job scope

· Effective verbal and written communication skill

· Strong analytical thinking and negotiation skills

· Self -Starter, well -organized & have a flair for numbers

· Eager & fast to learn, open minded for feedback and improvement

· Highly competent with MS Office (Power Point, especially Excel, Access)

· Power BI will be an added advantage

· A team player with strong sense of responsibility, able to work independently, mature, self-discipline with good time management

· Willing to travel to Asia If needed

Interested candidates please email your CV addressed to Victor Teoh (R1218406) to [email protected]

Job Description

• Manage all technical and commercial components for multi-disciplinary services bids.
• Preparation of internal governance, production of winning proposals and presentations to drive business growth.
• Coordinates and manages proposal technical components, internal governance, pricing and presentations.
• Demonstrates excellent communication skills and the ability to recognise, process, and present information.
• Fully understands the requirements of the RFP, coordinates with technical leads for required technical and commercial inputs.
• Coordinates with other End Markets and Regions to ensure that the RFP scope is addressed adequately and all costs are accurately considered.
• Obtains quotes from sub-consultants as required and negotiates appropriate terms and conditions based on AECOM's standard contract and risk committee requirements.
• Preparation of compelling proposals with win themes based on a complete understanding of client needs.
• Understands the competition and market trends and works closely with the ME Work Winning Team [GC1] / Bid Studio on strategic pursuits.
• Verifies that all legal qualifications and the southeast asia risk committee directives have been included in the final bid document before submission to the client.

Requirements:

• Diploma with a minimum of 4 years working experience for Bids & Proposals
• Possess a flair for communication, both written and verbal
• Proficient level of English both oral and written
• Highly organised, meticulous, with an eye for detail
• Comprehensive range of administrative skills and client support services
• Excellent interpersonal skills. A proactive and effective communicator who can relate well to people at all levels
• Ability to build constructive and effective relationships using diplomacy and tact
• Demonstrated ability to thrive under pressure in a fast-paced, deadline driven environment
• Advanced Word, Excel and PowerPoint computer skills
• Familiar with a suite of e-Procurement systems (GeBIZ, Sesami, Ariba, TenderBoard, etc.)
• Positive thinker with a can do attitude and a willingness to learn

About the Company:

iQIYI Inc. [IQ] is a NASDAQ listed technology, entertainment company. It is the first online video streaming platform in China to reach over 100 million VIP subscribers. Our dramas, movies, animations, variety and entertainment shows are watched by billions locally and abroad.

The next phase for iQIYI is to bring our wonderful contents and services to the world. We are currently looking for innovative and talented individuals to join iQIYI.

Position Responsibilities:

• Oversee TikTok matrix operations, including account positioning, growth strategies, content scheduling and planning, uploading and publishing, copyright management, comment moderation, and public sentiment monitoring.
• Conduct in-depth research on preferences in overseas markets and TikTok's distribution mechanisms to produce videos that align with platform standards and user preferences, creating viral content and driving internal traffic.
• Monitor platform user feedback and respond promptly to maintain a strong brand image.
• Analyze best practices within the industry and track competitor activities to refine and iterate operational strategies.

Position Requirements:

• 1-3 years of experience in the entertainment or content industry, with experience in content operations or overseas social media operations are preferred.
• Outstanding fresh graduates are welcome to apply (Bachelor's degree and above).
• Familiarity with overseas short video platform distribution mechanisms, with strong insight into content creation and key market trends. Proven experience in creating viral content is an advantage.
• With proficiency in English and Mandarin as a working language. Knowledge of Thai, Korean, or Malay would be an added advantage.

**Tips: If you do not receive the interview invitation from iQIYI within 7 days, we will not arrange you to participate in the follow-up interview. Thank you for your understanding, attention and recognition to iQIYI.

Who are we?HubSpot is a leading customer relationship management (CRM) platform for scaling companies. Tens of thousands of customers all over the world use our marketing, sales, and customer success software to grow their businesses. It’s our mission to not just help them grow, but to help them grow better.
At HubSpot, we believe that our values live in our hearts, not our hallways. We want to build a company where people feel empowered to do their best work, wherever they are.What’s the role?
We are looking for a Mid-Market Account Executive to join our highly successful Sales Team. You will use proactive and inbound selling strategies to find and close new business, and increase the customer’s usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.
What are your responsibilities as an Account Executive?

• Run a full sales cycle and close both new business and install base at or above quota on a monthly cadence
• Find new prospects from both inbound and self-sourced leads
• Run qualification calls with C-level executives and department leaders
• Run online, and occasionally in person, product demonstrations
• Sell through internal champions to multiple stakeholders, as well as directly to C -level
• Work collaboratively with HubSpot’s marketing and technology departments to evolve our sales strategy when new features and products are introduced

Who are you?

• 4 years of direct sales experience in the Mid-market space with a focus in the Saas technology industry, preferably with experience in the South-East Asia region
• Experience in a complex selling environment
• Have presented and pitched to C-level executives on a business change
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal-orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)
• You will also have a proven ability to drive results, be resilient during challenging sales situations, have a customer-first mentality and a strong growth mindset.

How will you excel in this role?

• An understanding of how businesses grow, and confidence in advising C-level executives on growth strategies
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self-development
• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

Job Title: Church Cleaning Specialist

Location: Near Haw Par Villa, Singapore

Join Singapore’s Leading Housekeeping and Home Services Company!

BUTLER™ Housekeeping, awarded The Best Customer Service Award 2024/2025 by The Straits Times and Statista, is recognized as a Progressive Wage Mark Plus Employer and a leader in salary and welfare. We are dedicated to providing opportunities for growth, career enhancement, and setting the highest standards of excellence in the cleaning industry.

We are seeking experienced and dedicated individuals to join our team as Part-Time Church Cleaners. If you take pride in delivering exceptional cleaning services and want to be part of a company that values and rewards excellence, we invite you to join us at BUTLER™ Housekeeping.

Position Details:

• Employment Type: Part-Time
• Working Hours:
• Monday & Wednesday: 9:00 AM – 6:00 PM
• Saturday: 9:00 AM – 1:00 PM

Job Description:

As a Church Cleaner, you will play a vital role in ensuring the cleanliness and upkeep of a place of worship. Your responsibilities will include cleaning and maintaining church interiors, such as pews, altars, restrooms, and common areas, to the highest standards. You will also assist with minor organizational tasks and ensure the environment is welcoming and pristine for parishioners.

Key Responsibilities:

• Clean and maintain church interiors, including pews, floors, restrooms, and other common areas.
• Dust and sanitize surfaces, ensuring a high standard of cleanliness.
• Ensure cleanliness of pantry areas and assist in organizing supplies when needed.
• Report any maintenance issues or damages observed during cleaning.
• Follow a set schedule to complete tasks efficiently and responsibly.

Requirements:

• Prior experience in cleaning roles is preferred.
• Strong attention to detail and a commitment to maintaining high standards.
• Good communication and interpersonal skills.
• Reliability, punctuality, and a positive work attitude.
• Willingness to travel to the church’s location near Haw Par Villa.

Benefits:

• Competitive part-time hourly rate.
• Opportunities for guaranteed pay increases based on performance and standards.
• Paid leave benefits, including performance-based leave (for eligible staff).
• Supportive work environment that values your contribution and growth.

Apply Today

Be part of a company that prioritizes excellence and rewards dedication. Join BUTLER™ Housekeeping and take the next step in your career with a role that values your skills and contribution

We are looking for a Senior SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and calls
• Maintain knowledge of industry news including changes to current practices
• Be the in-house expert on all SEO related matters
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year SEO experience OR 1-year experience in a digital marketing agency environment
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

The Role

The Veeva OpenData Stewardship Training and Recruiting Specialist are responsible to manage a team of our contracted trainers and recruiters' team members. As the main contact point, the Training and Recruiting Specialist aims to communicate the best practice to the team by evaluating our current needs and practices, creating and delivering a training program that is complete with materials, tutorials, instructions, and learning resources. Also, he/she will be a key driver in recruitment for the Data Steward teams and coordinates the innovations and process improvements of the Veeva OpenData Research Center department.

The ideal candidate for this role is passionate about training and attracting talents, has a strong process-oriented mindset, and an excellent work ethic. Whether you choose to work from home or in one of our offices, you enjoy working with autonomy and in an international environment. We have a great remote working culture where people work hard, have fun, and grow.

What You’ll Do

• Coordinate a small team of contracted trainers and recruiters.
• Responsible for all aspects of the training for the OpenData Research Center department
• Identify training needs by evaluating data steward performance
• Build a Data Steward training program and prepare teaching plans
• Develop or oversee the production of instructional/training materials.
• Deliver training courses
• Periodically evaluate ongoing programs to ensure that they reflect any changes
• Responsible for all aspects of the recruitment for the OpenData Data Stewardship team
• Work with the Research center Manager to identify and define staffing needs.
• Design an end-to-end recruitment process, from identifying potential candidates to screening qualified talents
• Administer hiring platforms and contracts.
• Coordinate the innovations and process improvements of the Veeva OpenData Research Center department

Requirements

• 1+ years of experience in human resources, recruitment, or training
• Fluent in English
• Strong interpersonal and communication skills
• Process and result-oriented mindset
• Highly conscientious (organized, analytical, “can do” attitude)
• High attention to detail and focus on quality
• Proficiency in Windows, Google Apps, MS Office, and other office software

Nice to Have

• Experience with technologies and best practices for instructional manuals and teaching platforms
• Local Health Care market understanding
• Previous experience or interest in data, databases

Major Responsibilities:

.Assist in managing the technical and analytical oversight of the site’s spare parts program and MRO
system, focusing on improving processes and ensuring operational efficiency.
· Act as a primary contact between storeroom vendors and site departments to facilitate spare parts
requests. Collaborate with vendors to ensure timely replenishment of spare parts.
· Analyze spare parts usage data to create solutions that enhance the effectiveness and efficiency of spare
parts management. Regularly update management on spare parts management.
· Support the tracking and documentation of financial costs and KPIs related to the storeroom spare parts
vendor, including cycle count accuracy, inventory turns, stock-outs, and inventory value.
· Assist in reviewing and processing service requests for new or modified Inventory Master Data
· Investigate and resolve issues related to spare parts availability, aiming to improve inventory accuracy and
reduce downtime.
· Assist in managing processes for handling parts obsolescence by updating and write off.
· Other duties or responsibilities assigned by supervisor

. Will be 1 year contract.

Education

 Bachelor’s degree or Diploma in Supply Chain Management, Logistics, Industrial Engineering, Mechanical

Engineering, or any other related field with significant experience in inventory management.

 Certification in inventory management, procurement, or supply chain management (e.g., APICS CPIM,

ISM CPSM) is a plus.

Experience

 At least 3-5 years work experience in pharmaceutical/ biological/ chemical/ oil & gas industries.

 3-5 years of inventory warehouse experience driving inventory management and optimization

Skills

 Solid understanding and demonstrated experience in spare parts inventory management using a

computerized system, with Maximo preferred.

 Exceptional interpersonal and communication skills, with the ability to work effectively at all organizational

levels.

 Prior experience in the pharmaceutical industry is preferred

 Proficiency in Microsoft Office applications.

Key Stakeholders:

Maintenance Manager, Maintenance Technicians, Manufacturing Supervisors and Shift Leads (API & Biotech),

Respective Discipline Engineers, Project Engineers, EHS Engineers, O&M personnel, QC, QA and Validation personnel.

• MNC
• 5 days' work week
• Near MRT

Job Responsibilities:

• To check customer’s PO and process all in-coming orders from all customers accurately and efficiently in timely manner
• To respond quickly and efficiently to all in-coming sales enquiries, by email and telephone to all parties concerned
• Attention to detail is essential at all times to ensure the highest standard of customer satisfaction
• To design special switch drawing, engraving, special mounting unit, etc. as according to customer requirement
• To update customer orders/enquiries in the central database this to ensure an efficient tracking system is in place
• To coordinate with our counterpart on special switch diagrams/order numbers/ bill of material of the products and update the information in the central database in timely manner
• To coordinate and monitor closely with factory on urgent deliveries request by customer and need to follow up closely
• Filling of orders/drawing and other documents in timely manner
• To assist outdoor Sales engineers when need arise
• To liaise with Workshop/Store department on customer orders when necessary
• To liaise with Account department on the payment status when necessary
• Continuous communication with the sales team for any feedback from customer
• To contribute ideas on how to improve our processes in timely manner
• To answer incoming calls and engage with customer and transfer the call to other department
• To be an excellent team player and help each other to complete daily work
• To assist in designing/preparing marketing materials when need arise

Requirements:

• Must be computer literate
• Able to read, write and converse in English.
• Good communication & inter-personal skills
• Experience in customer services an advantage
• Time management is important - must be able to deal with a number of things at one time and constantly re-evaluate priorities.
• Possess Technical Certificate in Electrical or Electronic preferred is an added advantage

Job Title: Client Care Specialist

Industry: Fashion E-Commerce
Employment Type: Permanent

Role Overview

We are seeking a dedicated Client Care Specialist to manage customer inquiries and concerns for our direct-to-consumer (DTC) fashion e-commerce business. The role involves handling inquiries, processing orders and modifications, and escalating issues as needed through various communication channels. Success in this role requires a customer-centric attitude, problem-solving skills, and proficiency in using computer systems.

Key Responsibilities

• Serve as the primary point of contact for customer queries, ensuring prompt and effective resolution while maintaining high service standards.
• Build and maintain strong customer relationships by delivering exceptional service at every interaction.
• Develop a comprehensive understanding of the company’s products and services to address inquiries effectively.
• Maintain a professional, empathetic, and positive attitude in all customer interactions.
• Handle order processing, modifications, applications, and requests with accuracy and efficiency.
• Record and track customer interactions, transactions, and feedback to ensure seamless issue resolution and process improvement.
• Collaborate with internal teams to resolve complex issues and provide feedback for service enhancements.
• Assist in training and mentoring junior team members as needed.
• Support various operational tasks, including data entry, inventory analysis, and customer correspondence.

Qualifications

• Bachelor’s degree or equivalent with at least 3 years of experience in customer service, ideally in the fashion or luxury retail sector.
• Proven ability to address customer needs proactively and resolve issues effectively.
• Strong interpersonal and communication skills, with the ability to engage and build relationships with customers and internal teams.
• Demonstrated maturity, logical thinking, and decision-making capabilities.
• Proficiency in computer systems and familiarity with e-commerce platforms is a plus.

This role offers the opportunity to be part of a dynamic and customer-focused team in a fast-paced fashion e-commerce environment.

(EA:20C0196)

R22108971

We are looking for a Senior SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and calls
• Maintain knowledge of industry news including changes to current practices
• Be the in-house expert on all SEO related matters
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year SEO experience OR 1-year experience in a digital marketing agency environment
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Job Responsibilities:

1. Manage and maintain products on Amazon (US/Europe), Southeast Asia, and other platforms, including product listing, updates, promotions, and page optimization.
2. Oversee and manage the operations of cross-border e-commerce stores, focusing on traffic acquisition, advertising campaigns, content creation, marketing analysis, and data-driven insights.
3. Develop and execute marketing strategies to improve product rankings and boost sales performance.
4. Ensure compliance with the rules and policies of major cross-border e-commerce platforms.
5. Conduct competitor and market research, analyzing trends and providing actionable insights for business growth.
6. Handle other related tasks as assigned by the company.

Job Requirements:

1. Bachelor's degree or higher.
2. Proven experience in cross-border e-commerce, with expertise in platforms such as Amazon, eBay, TikTok, Lazada, or similar.
3. In-depth knowledge of e-commerce platform rules and significant experience in account management and maintenance.
4. Strong ability to develop sales strategies and adapt to changing market dynamics.
5. Singaporean Citizen or Permanent Resident preferred to meet local hiring requirements.

We are looking for experienced static and mobile laser scanning professionals (TLS and MLS). Our new colleagues will perform LiDAR scanning of urban trees in Singapore and APAC, completing pre- and post-processing, geodetic and GIS related tasks.

Your skills and knowledge will ensure the precise preparations, the planning of survey projects, and the provision of data acquisition and processing.

Who we are

As the global pioneer in nature-based smart-city solutions, we help cities around the world to become more sustainable and more resilient against climate change. We are leading in applying smart city technologies such as the latest remote sensing and machine learning to green urban assets. With our cloud-based platform cities improve the well-being of their citizens through a greener, healthier, safer and more resilient urban environment while reducing operational costs. We currently operate offices in Budapest, Berlin, Singapore, San Francisco and Paris.

Your contribution will be

• Planning each area scanning as individual project.
• Scanning trees and urban objects (parks and streets).
• Performing basic maintenance and installation tasks of the equipment.
• Ensuring laser scanners and accessories are well calibrated according to specifications and requirements and kept in proper working order.
• Post-processing of scanned data with Riegl Software (training provided).
• Ensuring smooth logistics of the survey equipment.
• Maintaining assertive communication with authorities during the survey projects with the support of our HQ.

We need you to

• Have a minimum of 3 years of relevant working experience – field surveying.
• Be well versed in surveying technology and in using laser scanning equipment.
• Competence in pre- and post-processing, geodetic and GIS related tasks.
• Possess good technical sense and interest in state-of-the-art technologies.
• Hold a valid driving license and have a safety-conscious, responsible driving style.
• Have a good command of the English language.

We give preference to

• Degree in surveying or equivalent. Diploma holders in other professional areas with relevant experience will also be considered.
• Proven experience of working with high-value equipment.

We offer

• Opportunity to develop a product with high impact on the digitization and management of urban forests and on climate change adaptation in cities.
• Cutting-edge tools and technologies to work with, e.g., LiDAR remote sensing.
• Possibility to work and learn in an international, open-minded team of passionate (green-)tech experts.

Position Overview

We are looking for a highly skilled IT Infrastructure Specialist to manage and enhance our IT systems, ensuring efficient and uninterrupted operations. This role suits individuals who excel in maintaining secure IT environments, ensuring compliance with cybersecurity standards, and collaborating within a dynamic team setting.

Key Responsibilities:

• Administer and optimise computer networks and IT infrastructure, including networks, servers, databases, and cloud-based systems, to support operational needs.
• Develop and implement security measures and best practices for data protection and information security, including creating policies, managing access controls, and performing vulnerability assessments and penetration testing.
• Oversee software updates, apply system patches, and maintain hardware components to ensure the security and functionality of IT systems, including storage, devices, and networks.
• Identify and mitigate potential risks to maintain the integrity and security of IT infrastructure.
• Provide technical assistance and troubleshoot IT-related issues for colleagues, ensuring operations run smoothly.
• Train team members on secure computing practices and network safety protocols.
• Carry out additional tasks as required to support the organisation’s IT needs.

Qualifications and Skills:

• A Diploma or Degree in Computer Science, Information Technology, Software Engineering, or a related discipline.
• At least 3 years of experience in a similar role. Certifications such as CCNS, CISSP, or MCSE are advantageous.
• Comprehensive knowledge and hands-on experience with Windows operating systems, network administration, cybersecurity, and advanced IT technologies (e.g., AI/ML, cloud solutions).
• Excellent verbal and written communication skills.
• Strong analytical and problem-solving capabilities, with a proactive approach to diagnostics.
• A professional attitude with the ability to work independently and manage responsibilities with minimal oversight.

This role offers an exciting opportunity to play a key part in maintaining and advancing the IT systems of a progressive organisation. If you are eager to take on this role and make a significant impact, we encourage you to apply!

1. Leadership and Ownership

- Serve as the primary point of contact for all Salesforce-related discussion, providing leadership throughout all project phases (Foundation, Build, UT, Testing[SIT & UAT],Data migration and Deployment[Go live and Hypercare]).

- Collaborate with Project stakeholders to align Salesforce solutions with business objectives and project goals which include both client and Capgemini team.

- Act as a bridge between onshore stakeholders and the offshore team, ensuring seamless communication and task execution.

- Define Salesforce scope, timelines, and deliverables in collaboration with project stakeholders.

- Develop and maintain Implementation plans, tracking progress and identifying risks, dependencies, and mitigation strategies.

- Adherence to project budgets & timelines, and quality standards of all project deliverables.

- Conduct regular status meetings(Daily, weekly, monthly) and prepare detailed reports for stakeholders and leadership based on meeting requirements.

2. Technical Leadership

- Design scalable and robust Salesforce solutions, ensuring alignment with industry best practices and technical feasibility.

- Oversee the configuration and customization of Salesforce, including workflows, data models, custom objects, and Lightning components.

- Ensure integrations with third-party systems are developed and maintained efficiently.

- Provide guidance and expertise on Salesforce releases, updates, and new features.

3. Functional Expertise

- Translate business requirements into functional specifications and technical solutions.

- Collaborate with business stakeholders to understand their needs and recommend Salesforce functionalities to meet these needs.

- Develop prototypes or proof-of-concepts to demonstrate solution capabilities.

- Perform gap analysis and ensure solutions align with organizational goals.

4. Project Deliverables(Documentation)

- Create and maintain detailed project deliverables, including:

- Solution design documents(Business Blueprint document, High level solution, Low level Solution design)

- Functional and technical specifications

- Deployment plans and post-deployment support documentation

- Ensure all documentation is maintained in a centralized repository and kept up-to-date throughout the project lifecycle.

5. Offshore Team Management

- Manage and coordinate the offshore team, ensuring efficient task allocation and monitoring progress.

- Foster collaboration between onshore and offshore teams through regular communication, including stand-ups and sync-up calls.

- Provide mentorship, technical guidance, and performance feedback to offshore resources.

- Address any challenges faced by offshore resources, ensuring alignment with project objectives and timelines.

6. Risk and Issue Management

- Identify potential risks and implement mitigation strategies to minimize impact.

- Monitor and resolve issues promptly to maintain project momentum.

- Communicate risks and resolutions effectively to stakeholders.

7. Stakeholder Communication

- Act as the single point of contact for all Salesforce-related matters across teams and stakeholders.

- Conduct regular updates, presentations, and workshops to ensure alignment between business and technical teams.

- Handle escalations efficiently, ensuring stakeholder confidence and satisfaction.

8. Continuous Improvement

- Stay updated on Salesforce trends, releases, and best practices to incorporate into ongoing and future projects.

- Conduct retrospectives to identify lessons learned and improve processes for future projects.

- Recommend process optimizations and automation within the Salesforce ecosystem.

9. Project Phase Responsibilities

a. Build Phase

- Lead the development of Salesforce configurations, customizations, and integrations.

- Ensure the development team adheres to technical designs and coding standards.

- Lead the Salesforce Environment readiness for development with dev team

- Oversee the creation/development and reusability of all Saleforce Components, for example(not exhaustive): (i) Custom objects, fields, validation rules, and workflows. (ii) Apex triggers, classes, and batch jobs. (iii) Lightning Web Components (LWC) and Visualforce pages. (iv) Data models and security models (profiles, roles, permission sets).(v) APIs and integrations with third-party systems. (vi) Custom Metadata (vii) Salesforce built to meet the customer environment standards and within the Salesforce Governance limit.

- Review and approve technical deliverables, including code, configurations, and integrations.

- Conduct regular code reviews to ensure quality, performance, and scalability of solutions.

- Develop prototypes and proofs-of-concept for complex features or functionality.

- Provide technical guidance to the team for resolving blockers and addressing challenges.

- Ensure alignment of the build phase deliverables with the functional requirements and solution design.

b. Quality Assurance and Testing phase

- Develop and execute comprehensive test strategies with testing team for SIT, and UAT phases.

- Oversee and validate unit testing, system integration testing, and user acceptance testing to ensure solutions meet requirements.

- Address and resolve issues identified during testing phases efficiently.

c. Data Migration and Management

- Develop comprehensive migration strategies with Migration team, including planning, mapping, and execution for Salesforce

- oversee the Data migration activities for Salesforce with Data migration SME for following:

- Assess and analyze legacy data to ensure data integrity and consistency before migration.

- Utilize Salesforce tools like Data Loader or external ETL tools for data migration activities.

- Perform data mapping, transformation, and validation during the migration process.

- Ensure accurate migration of all required data elements, including standard and custom objects.

- Identify and resolve migration-related issues promptly to maintain project timelines.

- Document the migration process and create backup plans to ensure minimal disruption.

d. Deployment and Go-Live Support

- Lead deployment activities, ensuring a smooth transition from development to production environments.

- Develop and execute cutover plans and ensure minimal disruption to business operations.

- Provide post-go-live support and address any issues or concerns promptly.

Key Skills:

1. Extensive knowledge and hands-on experience with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Field Service, and Experience Cloud.

2. Proficient in designing scalable Salesforce solutions, including data models, security models, workflows, custom objects, and integrations 3. Deep understanding and proven experience in integrating Salesforce with SAP ERP systems for master data and transactional data synchronization.

4. Expertise in handling integrations for manufacturing and sales client to streamline operations, improve data accuracy, and enhance cross-system communication 5. In-depth understanding of the sales and service domain, with experience in implementing Salesforce solutions tailored for CPG sector.

6. Familiarity with industry-specific processes, including order management(Sales and Work), inventory tracking, field service operations, and customer relationship management (CRM).

7. Proven ability to manage and mentor offshore teams effectively.

Excellent leadership, communication, and stakeholder management skills.

Extensive knowledge and hands-on experience with Salesforce Sales Cloud, Service Cloud, Marketing Cloud, Field Service, and Experience Cloud.

Proficient in designing scalable Salesforce solutions, including data models, security models, workflows, custom objects, and integrations 3. Deep understanding and proven experience in integrating Salesforce with SAP ERP systems for master data and transactional data synchronization.

Expertise in handling integrations for manufacturing and sales client to streamline operations, improve data accuracy, and enhance cross-system communication 5. In-depth understanding of the sales and service domain, with experience in implementing Salesforce solutions tailored for CPG sector.

Familiarity with industry-specific processes, including order management(Sales and Work), inventory tracking, field service operations, and customer relationship management (CRM).

Proven ability to manage and mentor offshore teams effectively.

Excellent leadership, communication, and stakeholder management skills.

- Define Salesforce scope, timelines, and deliverables in collaboration with project stakeholders.

- Develop and maintain Implementation plans, tracking progress and identifying risks, dependencies, and mitigation strategies.

- Adherence to project budgets & timelines, and quality standards of all project deliverables.

- Conduct regular status meetings(Daily, weekly, monthly) and prepare detailed reports for stakeholders and leadership based on meeting requirements.

- Oversee the configuration and customization of Salesforce, including workflows, data models, custom objects, and Lightning components.

- Ensure integrations with third-party systems are developed and maintained efficiently.

- Provide guidance and expertise on Salesforce releases, updates, and new features.

- Create and maintain detailed project deliverables, including:

- Solution design documents(Business Blueprint document, High level solution, Low level Solution design)

- Functional and technical specifications

- Deployment plans and post-deployment support documentation

- Ensure all documentation is maintained in a centralized repository and kept up-to-date throughout the project lifecycle.

- Manage and coordinate the offshore team, ensuring efficient task allocation and monitoring progress.

- Foster collaboration between onshore and offshore teams through regular communication, including stand-ups and sync-up calls.

- Provide mentorship, technical guidance, and performance feedback to offshore resources.

- Address any challenges faced by offshore resources, ensuring alignment with project objectives and timelines.

- Identify potential risks and implement mitigation strategies to minimize impact.

- Monitor and resolve issues promptly to maintain project momentum.

- Communicate risks and resolutions effectively to stakeholders.

- Act as the single point of contact for all Salesforce-related matters across teams and stakeholders.

- Conduct regular updates, presentations, and workshops to ensure alignment between business and technical teams.

- Handle escalations efficiently, ensuring stakeholder confidence and satisfaction.

- Stay updated on Salesforce trends, releases, and best practices to incorporate into ongoing and future projects.

- Conduct retrospectives to identify lessons learned and improve processes for future projects.

- Recommend process optimizations and automation within the Salesforce ecosystem.

- Lead the development of Salesforce configurations, customizations, and integrations.

- Ensure the development team adheres to technical designs and coding standards.

- Lead the Salesforce Environment readiness for development with dev team

- Oversee the creation/development and reusability of all Saleforce Components, for example(not exhaustive): (i) Custom objects, fields, validation rules, and workflows. (ii) Apex triggers, classes, and batch jobs. (iii) Lightning Web Components (LWC) and Visualforce pages. (iv) Data models and security models (profiles, roles, permission sets).(v) APIs and integrations with third-party systems. (vi) Custom Metadata (vii) Salesforce built to meet the customer environment standards and within the Salesforce Governance limit.

- Review and approve technical deliverables, including code, configurations, and integrations.

- Conduct regular code reviews to ensure quality, performance, and scalability of solutions.

- Develop prototypes and proofs-of-concept for complex features or functionality.

- Provide technical guidance to the team for resolving blockers and addressing challenges.

- Ensure alignment of the build phase deliverables with the functional requirements and solution design.

- Develop and execute comprehensive test strategies with testing team for SIT, and UAT phases.

- Oversee and validate unit testing, system integration testing, and user acceptance testing to ensure solutions meet requirements.

- Address and resolve issues identified during testing phases efficiently.

- Develop comprehensive migration strategies with Migration team, including planning, mapping, and execution for Salesforce

- oversee the Data migration activities for Salesforce with Data migration SME for following:

- Assess and analyze legacy data to ensure data integrity and consistency before migration.

- Utilize Salesforce tools like Data Loader or external ETL tools for data migration activities.

- Perform data mapping, transformation, and validation during the migration process.

- Ensure accurate migration of all required data elements, including standard and custom objects.

- Identify and resolve migration-related issues promptly to maintain project timelines.

- Document the migration process and create backup plans to ensure minimal disruption.

- Lead deployment activities, ensuring a smooth transition from development to production environments.

- Develop and execute cutover plans and ensure minimal disruption to business operations.

- Provide post-go-live support and address any issues or concerns promptly.

Qualifications

• Hands-on experience on Symantec Data Loss Prevention (DLP);
• Highly proficient in data leakage prevention (DLP) technologies - troubleshooting and configuration management;
• Deployment, integration and administration experience of various components of Symantec DLP:
• Symantec Endpoint Protect
• Symantec Web Prevent
• Symantec Email Prevent
• Symantec Enforce
• Must have experience in defining, designing and configuring DLP Policies as per the business requirements;
• Deploy, upgrade and troubleshooting knowledge on Symantec DLP solution;
• Scripting knowledge (Phyton, Regular Expression, Powershell) is desirable;

 Professional Certifications:

• CISSP certified is highly preferred
• Symantec Certified Specialist: Administration of Data Loss Prevention (any version) is highly preferred.

Next Step

• Prepare your updated resume and expected package.
• Simply click on Apply here' or email to [email protected] to drop your resume
• All shortlisted candidates will be contacted.

Tamanna Bilandi

EA Licence No. 91C2918

Personnel Registration No. R2096241

Job Responsibilities:

• Lead and coordinate system enhancements and projects to ensure smooth implementation.
• Oversee technical requirements, including code design, development, testing, debugging, and documentation.
• Collaborate with business teams to gather, analyze, and prioritize system requirements.
• Work closely with geographically dispersed vendor teams to deliver solutions within agreed timelines.
• Establish and maintain frameworks, standards, guidelines, and best practices.
• Manage daily product operations, addressing business queries and resolving issues.
• Handle additional ad-hoc projects and tasks as assigned.

Job Requirements:

• Possess a degree in Computer Science, Information Technology, Engineering, or related fields, with at least 3 years of experience in software development and management.
• Proficiency in ASP .NET 4.0 and above, SQL database design, Tortoise SVN, and PHP is essential.
• Strong understanding of web technologies such as Bootstrap, HTML, CSS, AJAX, JQuery, and related tools.
• Familiarity with additional technologies like Java, Power BI, Outsystem, UiPath RPA, Boomi, and OTRS is advantageous.

To learn more about this opportunity, please contact Gia Grace at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltd’s PDPA and e2i’s PDPA.

JOB DESCRIPTION OF THE POSITION

- Handling second level of issues escalation from IT Support Officer.

- Maintain HR server, finger print devices.

- Maintain server for Dormitory Management System

- Maintain Active Directory, file server, FTP, backup server.

- Network monitoring.

- Setup and maintain wireless devices.

- Monitoring and maintain DNS, DHCP, VLAN, Proxy Server.

- Monitoring and maintain spam

- Monitoring and maintain print server, fax server

- Monitoring and maintain manage switches and network appliances

- Ad-hoc job or project.

MINIMUM COMPETENCIES / REQUIREMENTS OF THE POSITION

- Diploma in Information Technology

- Minimum 3 years working experience

- Good knowledge in computer hardware, software, networking

- Good knowledge in Windows

- Well-versed with the operation of firewall/VPN, Anti-virus, Anti-Spam, Intrusion Detection

- Ability in administering, maintaining, optimizing windows active directory system security

- Ability to configure and set-up new server

- Strong trouble shooting and analytical skill

- Self-motivated, self-discipline, willing to learn and able to work independently

- Ability to work under pressure

- Service focused, positive, and patient attitude

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON,

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Linda LIM
Registration Number: R1221302
EA Licence No: 06C2859 (MCI Career Services Pte Ltd)