Working Days & Hours: 5 days (Monday-Friday), 8:30 am - 6pm

Work Arrangement: Hybrid (Office: Ang Mo Kio)

Salary: Up to S$4,000

Job Overview:

• In this role, you will collaborate with a team to process payroll across multiple cycles (main and off-cycle). You will ensure the accuracy of data interfacing from the HR Information System to the Payroll System, facilitating timely and accurate salary disbursements. Additionally, you will provide feedback and suggest improvements to enhance system operational effectiveness.

Responsibilities:

• Manage end-to-end payroll for an organization with a headcount of 500 or more, including pro-rating salaries for new hires and leavers, submitting monthly CPF contributions and refunds, processing NS and Government Paid Leave claims, handling transport/dental claims from employees, verifying bank details, and ensuring timely submission of bank files. Provide payroll general ledger information to the finance team for reconciliation.
• Work with HR business partners to gather necessary data and inputs for relevant pay elements.
• Identify and report data inaccuracies in payroll systems to managers and clients, recommending improvements and solutions to enhance operational efficiency.
• Maintain secure archival of payroll files to support annual and ad-hoc audits.
• Respond professionally and clearly to queries from employees and clients via email, ensuring a positive customer experience.

Requirements:

• Minimum GCE ‘O’ Levels, ‘A’ Levels, or Diploma.
• At least 2-3 years of experience in end-to-end payroll and/or claims processing, preferably with knowledge of SAP systems.
• Proficient in Microsoft Excel at an intermediate level.
• Preference for candidates with customer-facing experience.
• Excellent communication and interpersonal skills.
• Strong analytical abilities.
• Meticulous with a keen eye for detail and an inquisitive mindset.
• Ability to thrive in a dynamic and fast-paced environment.

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Description

We are looking for team players who want to create an impact on the employment and employability of jobseekers and working people. This means, as an e2i Specialist, you will be involved in the creation, development and delivery of integrated job matching and skill training solutions. You would need to constantly equip yourself with a broad knowledge of the industries which are hiring, and the upcoming trends in the labour market. Some of your core work would entail reaching out and working closely with jobseekers and forge strong partnerships with training and community partners.

· Develop new and deepen current partnerships opportunities with communities, institutions, and groups to reach out to worker, understanding their career needs and matching them to relevant e2i services and resources.

· Project Manage career initiatives such as organising job placement events, skills workshops, and employment activities.

· Provide employment facilitation assistance to jobseekers. Career support and placement activities include sourcing of job vacancies, profiling of jobseekers, referring jobseekers to suitable training.

· To match and market jobs to candidates and candidates to jobs.

Job Requirements

· Passionate about helping Singaporeans to find employment and enhance their employability.

· Self-initiated to drive process productivity, improvements, and capabilities development.

· Driven and able to contribute independently while working together with others.

· Innovative and able to adapt to changing circumstances.

· Team player with strong interpersonal and communication skills.

· Able to relate to all levels of jobseekers/working people and cultivate strong relationships with partners.

· Strong project management skills in conceptualization, implementation, evaluating and engagement with stakeholders.

· Experience in business development/project management/programme development will be advantageous.

· Flexible to accommodate to adjusted work schedules, evenings, and weekends when required to serve workers / jobseekers needs; in which time off will be offered.

Only Singaporeans may apply.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates

Job Duties:
As an Operation Specialist, you will play a pivotal role in ensuring seamless client service and providing administrative support to the Wealth Management department. Key responsibilities including but not limited to:
1. Serving as the primary point of contact for clients’ general inquiries on account opening, trading platform, and other relevant matters, maintaining a professional and efficient approach.
2. Reviewing the daily operating procedures to comply with internal guidelines and relevant regulatory requirements, thus, recommending and implementing enhancements to improve the effectiveness and efficiency of client services and related systems.
3. Assisting in daily business operations and activities regarding coordination, organization, and communication with other departments.
4. Coordinating the logistics of global marketing trips.
5. Preparing and processing complex expense reports, ensuring adherence to Firm policy. Following up with related departments and professionals regarding the processing status of the expense report and timely inform the professionals timely.
6. Making very complex travel arrangements effectively, including hotel accommodation, air tickets, and local transportation. Demonstrating forward-thinking solid ability.
7. Managing schedules, extensively arranges/coordinates/updates of complex meetings, and appointments, and prepares correspondences, reports, minutes, and presentation materials for the professionals.
8. Collecting information and assisting the manager to prepare the department activities.
9. Performing ad-hoc tasks as required.

Qualifications:
1. Bachelor’s degree or above in Business, Finance, or a related discipline.
2. 2-3 years of experience in client service with a Private Banking or Wealth Management company.
3. Strong client service orientation with excellent interpersonal skills.
4. Team player with a disciplined and multitasking approach.
5. Proficiency in both written and verbal English and Mandarin
6. Possession of relevant licenses.

Key Responsibilities

Carry out numerical modelling using MIKE by DHI suite of software

Provide specialist technical input to EIA studies and/or coastalengineering/modelling studies

Assist the Project Manager (technical and fi nancial) of ongoing major marine andterrestrial EIA projects and coastal engineering/modelling studies.

Assist in preparation of technical and fi nancial proposals to secure new projects

Performs QA within own fi eld of expertise

Maintains project schedule and reports project status

Support regular client (external or internal) contact

Education and Experience

Postgraduate degree in a relevant environmental discipline and/or civil/coastalengineering

3 to 5 years experience undertaking marine and terrestrial EIA studies, and/orcoastal engineering and/or numerical modelling studies (particularly in tropicalareas)

Knowledge of sediment plume physics, especially relating to dredging andreclamation

Experience with assessing navigation safety for ports and channels

Experience with Marine Risk Assessments

Experience with mooring simulations

Experience with navigation simulations

Experience with data processing

Experience with the MIKE by DHI suite of numerical models will be consideredfavorably

Project management training course or proposal writing training course

Knowledge and Skills

Good knowledge of a relevant professional subject and interest in other subjects

Good analytical skills

Good English language skills

Good writing skills

Comfortable with variable workloads

Able to analyse client requirements and identify and communicate suitable solutions

Able to understand the roles and responsibilities within a team and contributetowards the overall goals of the team

• Expertise in configuring, customizing, and integrating payment engines such as Global PayPlus (GPP), Finastra, and familiarity with API-based payment solutions.

• Synthesize intricate high-level requirements into actionable, product-specific deliverables. Drive gap analysis within payment systems, particularly for Global Pay Plus (GPP) engines, and leverage technical depth to integrate API-driven solutions for seamless global deployments.

• Navigate intricate vendor relationships, guiding them through RFPs and the selection of payment solutions, particularly for advanced capabilities like Virtual Account Management.

• Oversee sanctions compliance and payment risk mitigation strategies, ensuring all systems adhere to the most stringent global compliance standards.

Position Overview

This role focuses on overseeing and managing the cybersecurity framework across the APAC region, including China. The individual will address cyber threats, design and implement tailored security solutions, and ensure compliance with information security standards and policies. The scope involves safeguarding the organization’s systems and protecting customer data.

Key Objectives:

1. Respond to and manage cybersecurity threats and vulnerabilities effectively.
2. Develop and implement cybersecurity strategies and solutions specific to regional requirements.
3. Oversee information security measures, ensuring policies are reviewed, enforced, and access is properly secured.

• Ensure the security of IT systems and digital platforms by establishing robust security protocols and technologies.
• Stay informed about emerging cyber threats and deploy updated defenses accordingly.
• Review and enhance authorization and security measures, adopting a zero-trust security approach.
• Conduct periodic security audits to identify and address vulnerabilities.
• Respond promptly to security incidents, coordinating with local IT managers to mitigate risks.
• Educate and update the organization on cybersecurity practices and improvements.
• Maintain up-to-date documentation to support cybersecurity initiatives.
• Collaborate with the global information security team to implement and maintain corporate security standards at the regional and departmental levels.
• Serve as the local owner of the corporate Information Security Handbook, where applicable.
• Develop and maintain security frameworks for departments or subsidiaries.
• Evaluate information security risks and implement measures to strengthen the organization’s security posture.
• Report security incidents to the global information security team and act as a liaison for communication and response.
• Participate in training programs and share relevant materials with local teams to enhance security awareness.
• Foster relationships with local institutions and stakeholders where necessary.

Qualifications and Skills:

• Expertise in cybersecurity technologies and strategies.
• Experience in incident response and managing information security frameworks.
• Strong understanding of zero-trust principles and security auditing.
• Ability to communicate and coordinate with global and local teams effectively.
• Commitment to continuous learning and improvement in cybersecurity practices.

As part of country expansion, we are looking for a dynamic and versatile Talent Acquisition Specialist to be part of the People team. You will be responsible for anchoring CHAGEE’s expansion and serving as a key partner to the business. You will also be an integral part supporting of the Group’s strategic expansion and initiatives.

If you are looking to develop your career with one of the leading global tea beverage brand; send in your application now!

Responsibilities

• Responsible for anchoring recruitment strategy and activities, including quality delivery of essential HR services (EVP, recruitment outreach, platforms, institutions etc.)
• Serve as talent partner to key business divisions, working closely with business stakeholders to support business expansion
• Implement talent acquisition activities across all platforms, including recruitment project and partner management
• Lead and facilitate country initiatives, including establishment of candidate supply channels, SOPs, policies etc.
• Champion employee engagement and Company culture initiatives, reinforcement of internal communication and employee relations
• Analyse trends/metrics and establishment of data dashboard; developing integrated solutions value-added analytics

Requirements

• Proven experience of 3 to 7 years as a talent acquisition or HR generalist, in a fast-paced environment
• Diploma in human resources or equivalent
• Enterprising mindset and approach
• Good communication and interpersonal skills
• Strong network and stakeholder management
• Knowledge of industry, recruitment trends and developments
• Team player, with a keen eye on details

• Design and prototype user-friendly interfaces and experiences for blockchain applications.
• Responsible for the development and launch of an innovative Pre-Market trading platform
• Collaborate with developers to implement design solutions and ensure usability.
• Conduct market analysis to identify trends, competitor offerings, and customer needs in the blockchain space.
• Gather and analyze user feedback to inform product development and improvements.
• Develop and execute pre-market strategies, including go-to-market plans, positioning, and messaging.
• Work with marketing and sales teams to prepare for product launches.
• Collaborate with engineers, product managers, and other stakeholders to align product features with market demands.
• Communicate design concepts and product strategies effectively to both technical and non-technical audiences.
• Ensure that all products adhere to industry standards and regulatory requirements.
• Stay updated on blockchain technology trends and security best practices.
• Develop tailored strategies for emerging technology sectors, such as virtual reality and AI
• Qualifications:
• Bachelor’s degree in Design, Computer Science, Business, or a related field.
• 3+years of experience in product design or a related role, preferably within blockchain or fintech.
• Hands on experience on virtual reality & AI technologies.
• Experience in Data driven promotional strategy.
• Proficiency in design tools (e.g., Figma, Sketch, Adobe Creative Suite).
• Business level Mandarin speaking is required as the candidate will be required to liaise with Mandarin stakeholders, vendors and counterparts on daily basis in China & Hongkong region.
• Strong understanding of blockchain technology and its applications.
• Excellent analytical,problem-solving, and communication skills.
• Ability to work collaboratively in a fast-paced environment.
• Willingness to work in the late evening hours to accommodate regional team meetings is required.

Job Responsibilities:

• Project a professional image always.
• Ensure the team comply with grooming standards and adhere to Environment, Health and Safety requirements in respect of uniforms and safety work practices as well procedures to provide a clean, safe and pleasant working environment.
• Perform the duties of housekeepers in the designated section.
• Require performing patients discharged bed cleaning at wards.
• Require performing machinery jobs.
• Require performing terminal cleaning/ decontamination.
• Undertake any duties/ projects etc as assigned by the Superior(s).

Job Requirements:

• Able to adapt in a fast pace & challenging environment.
• Able to stand long hours, walking long distance, climb staircase, squat.
• Ability to work independently and in a team.
• Able to attend Work At Height (WAH) course for company needs.

Responsibilities

• Achieve high levels of customer satisfaction through customer relationships, product support and services
• Provide a clinical support in Singapore for 3D mapping procedures
• Driving a 3D mapping procedure through a clinical evidence base to stimulate a demand
• Identify development opportunities and increase unit growth, profitability, and market share for target customers
• Improve the efficiency and effectiveness of customer delivered health care services to patient in service education and training where appropriate
• Manage Account information through effective, timely reports and accurate customer records
• Continuously improve product knowledge and provide improved service to customers
• Work closely with marketing teams in New Product launch, meetings, training.
• Conduct a training for the EP Technicians
• Keep up to date on the product, competitor, and market knowledge
• Work closely with Regional Marketing Manager to ensure launch readiness and use post launch measurements to effectively deliver launch plans within and allocated territory

Requirements

• Degree in medical technology or biomedical Science
• At least 3 years of proven experience in the clinical or healthcare setting in Electrophysiology or Cardiology experience (preferred).
• EP tech with relevant experience in Electrophysiology
• CEPIA (Australia) / IBHRE certification is desirable.
• Must be willing to work long and irregular hours, including weekends.

Account Manager

Kerwin Tan Kai Bin (R1331624)

[email protected]

EA16S8107

Our People and Culture team designs and executes people strategies to ensure that Rainbow Centre has a competent and engaged workforce to meet the aspirations of Rainbow Centre and the clients we serve. The postholder will contribute by channeling in potential talents for Rainbow Centre.

Critical Work Functions

Employer Brand Activation

• Articulate organisation's employer brand across all recruitment touchpoints, including the drafting and delivering of presentations, conversing with potential candidates, and using the right key messages when promoting a career in the organisation
• Expand job candidate pool via utilising various recruitment touchpoints such as job portals, career fairs, referrals schemes, partnerships with institutes of higher learning, sector schemes, and professional associations
• Lead in organising, coordinating, and executing events such as career fairs, recruitment drives, outreach at institutes of higher learning
• Collaborate with communications department to design and produce employer brand assets, such as visuals, social content, and collaterals
• Design the methodology and evaluate performance of talent acquisition through for example recruitment funnel, time-to-fill, and time-to-hire

Talent Selection

• Remain updated about the goal, strategies, and workforce plans at both the organisational and unit/programme level
• Create job cards and facilitate approvals for job postings
• Manage the administration of job portals and relevant access matrix
• Collaborate with hiring managers to conduct resume screening
• Perform first round interview of potential job candidates via phone or video calls
• Communicate (and discuss if needed) candidate details and observations drawn with hiring People and Culture Business Partners, and where relevant, hiring managers

Talent Schemes Administration

• Remain updated about scholarship schemes available at the national or sector level, and leverage on them to create talent pipeline for the organisation
• Coordinate with funding bodies (such as National Council of Social Service and Workforce Singapore) to deploy national or sector level scholarship schemes
• Manage organisation’s sponsored scholarship schemes, and where necessary review terms and conditions
• Administer scholarship deeds, bonds, and related agreements with all stakeholders (funders and scholars), including handling compliance matters and submitting reimbursements and reports to funders
• Oversee by planning and deploying internship programme, that includes driving recruitment, partnershing with institutes of higher learning, and coordinating with hiring managers and departments

Talent Relationship Management

• Oversee the end-to-end management of scholars lifecycle; selection, onboarding, engagement, development, placement, and offboarding
• Understand the hiring needs of various departments and execute placements of scholars
• Conduct regular engagement with scholars and interns to facilitate important organisational updates and understand career aspirations
• Evaluate potential of interns and where relevant, channel or convert as potential talents for the organisation

Job Holder Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 3 years of experience in human resource, preferably in talent attraction, and/or employer branding

Service is at the heart of RC’s purpose and we seek to serve our clients with respect, dedication and compassion, understanding that we are entrusted by society to serve with excellence and the highest ethical standards. Join us if you share our passion and values.

Working Hours: Monday – Thursday (8.30am – 6pm), Friday (8.30am – 5.30pm) (Hybrid working arrangement)

Working Location: Central

Salary Package: Up to $8.5k

Employment Type: Contract

We are seeking a skilled Network Infrastructure Specialist to deliver enterprise-level end-user computing services.

Key Responsibilities:

• Deliver essential enterprise-grade network services.
• Implement new initiatives and enhancements, leveraging innovative network technologies.
• Collaborate with team leaders and external service providers to plan, manage, and execute projects aimed at maintaining, improving, or developing network services, enhancing overall service quality and delivery.
• Partner with Central ICT Infrastructure capability centres to design optimal network solutions that align with the current and future infrastructure needs of agencies.
• Lead projects to standardize network services across agencies, reducing operational overhead and improving service satisfaction.

Requirements:

• Degree in Computer Science, IT, or related field.
• Minimum 5 years in enterprise-level ICT infrastructure for end-point services.

By submitting your resume, you consent to the collection, use, and disclosure of your personal information per ScienTec’s Privacy Policy (scientecconsulting.com/privacy-policy).

This authorizes us to:

• Contact you about potential opportunities.
• Delete personal data not required at this application stage.
• To withdraw consent, email [email protected].
• All applications will be processed with strict confidence. Only shortlisted candidates will be contacted.

Wong Siew Ting (Maeve) - Outsourcing Team

ScienTec Consulting Pte Ltd – 11C5781

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

We are hiring 15 Customer Care (Call Specialists).

• Immediate availability preferred
• 8 months contract
• Start date: January 2025
• Central
• Attend to incoming hotline calls from customers
• Conduct phone interviews and manage respondents' queries
• Ensure highest level of customer experience
• Data entry and administrative work
• Status update report to supervisor
• Handle escalated cases and follow up with respective respondents until resolved
• Conduct data verification of completed cases to ensure accuracy and reliability of data
• Met daily and weekly KPI
• Contract Period: Yearly renewable
• Office: Clarke Quay and Novena

Job Requirements:

• Singaporean
• At least 1 year of work experience in customer service or call centre environment
• Excellent customer serviceskills
• Focus on quality and customer service
• Exceptional listening and analytical skills
• Excellent interpersonal skills
• Excellent problem solving and negotiation skills
• Able to work in fast paced environment

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO https://go.persolkelly.com/job...By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Summary of Department Focus:

Cognizant is looking for a highly-accomplished, results-driven senior sales executive to originate, advance, and close large sales opportunities in outsourcing. This individual will be working with industry community (Client Partners, SLM (Service line managers) IOA leadership and the ASEAN MCU (Market Commercial Unit) leadership to drive sales and business development in a high growth and highly autonomous environment

Summary Job Description:

• Define and improve the go-to-market plans, offerings and value propositions for ASEAN Region
• Drive sales and pipeline for ASEAN Market
• Build strong internal relationships with Cognizant’s ASEAN MCU & MDU, IOA Commercial/Offshore Delivery Heads and other core leaders.

Key Accountabilities

• Sales Plan Creation – A critical early task will be developing and executing a growth plan for region.
• Demand Generation – Identify prospects, create marketing plans and take responsibility to engage new clients in conversation
• Pipeline Management –Strong pipeline building, qualifying high priority deals and winning new business in line with agreed targets.
• Proposal Development - Understand customer needs and translate them into winning proposals for Cognizant and its customer in partnership with the presales and solution teams
• Solution Development Oversight – As a pursuit leader, partner with solution architects, delivery teams and other horizontal practices (e.g. AIA, EAS) to create effective deal solutions.
• Deal Shaping / Pricing Development – Develop creative deal shapes, commercial structures and pricing proposals as part of a winning sales pursuit. Work closely with the business unit and regional FP&A teams
• Closing Sales- The main responsibility and focus of the role will be the growth of our IOA business within region. Specifically, win new deals.
• Market Intelligence - Provide competitive intelligence associated with market pricing and specific competitor strengths, weaknesses, tactics, etc.
• Marketing - Leverage Cognizant’s marketing organization and capabilities to create innovative marketing activities targeted for specific sales opportunities and general local market brand building.
• C-Level Client Relationship Building - Build relationships across CXO levels in client organizations and developing executive level relationships.
• Regular Third Party Intermediary Interaction - Participate in industry 3rd party seminars, meetings, analyst forums, Cognizant capability presentations, etc. to develop deeper industry connects and relationship.
• Renewal deals in the industry - Build relationships with the potential customers by working with Vertical and Country teams. Build disruptive propositions to hunt and win.

Job Requirements:

Key Competencies

• BPO – Deep understanding of Digital Operations/DBO and able to engage C-level executives in detailed BPO deal, solution, transition, and transformation shaping discussions.
• Solution Development – Experience in developing BPO solutions ground up, in partnership with different stakeholders within an organisation.
• Hands on participation in solution and content development
• Ability to lead and work in diverse, multi-functional teams
• Industry Experience - Demonstrated ability to understand business process challenges in one or more of our key industries and translating the needs in developing compelling business process solutions with a strong focus on technology-enabled process delivery.
• Global Experience – Significant ASEAN experience required including being conversant in global service delivery models – both shared services and Tech led BPO.
• Verbal Communication Skills – Excellent public speaking and presentation skills and ability to convey complex and detailed deal elements in a compelling, engaging manner.
• Written Communication Skills – Ability to create compelling sales story lines and PowerPoint decks for presentation to C-level executives.
• Approach to Work – Possess the innate ability to thrive in a fast-paced, client-focused, changing environment and work independently in a self-directed manner.
• Knowledge
• Global Business Services – Client-facing GBS project experience is preferred.
• Technology - Understanding of technology solutions is required, especially how it affect business and operations.
• Professional Contacts – Existing strong relationships in local ASEAN region with third party advisors, industry analyst, and potential C-level clients.
• Matrixed Organization – Experience working in a highly matrixed organization is preferred.
• Virtual Work Environment – Experience working in a virtual office/home work environment is preferred.

Experience

• 10 to 12+ years of experience in Sales and Business development working for tech lead BPO companies is essential
• Preferably Manufacturing, Logistics, Energy Utility, Retails Goods, Travel & Hospitality Services domain
• Should be able to meet/deliver annual sales target of 40M to 50M TCV

Qualifications

• Degrees – MBA or advanced degree in related field is preferred.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.

Job Summary

Reporting to the Director of Protective Intelligence, the Physical Risk Detection Specialist will develop scripts and leverage custom tools to gather, analyze, and author actionable intelligence from internal, dark web, proprietary, and open sources to identify, disrupt, and prevent harm that might impact our colleague and executives’ ability to safely conduct business globally. Critical skills include partnering with key stakeholders and providing awareness, indications, warnings, and operational readiness. The Global Security Protective Intelligence team analyzes and assesses internal, external, and geopolitical threats to American Express executives, employees, facilities, assets, events, and interests globally.

Essential Duties and Responsibilities

• Maintain and continually enhance priority intelligence requirements that align with needs of stakeholders.
• Multilingual technical threat detection (threat hunting) to identify, disrupt and prevent potential physical harm and threats, both internally and externally, for all colleagues, facilities, and corporate events. Role includes hunting for brand exposure risks.
• Develop scripts to identify specific insider threats and external risks.
• Leverage OSINT, proprietary information, and purpose-built tools to create written intelligence products for key stakeholders to proactively address threats.
• Monitor global events relevant to the company.
• Support protective intelligence investigations involving threats to leaders and facilities.
• Produce and present threat assessments, deep-dive analysis, and briefings that are cohesive, concise, and professional.
• Build and maintain partnerships with key teams/functions within the company such as physical security, information security, business continuity, insider threat, and investigations.
• Interact rapidly at all levels of the organization and across regions to provide subject matter expertise on threats.
• Provide after-hours support, as required.

Qualifications

• Oral and written fluency in English and one or more of the following languages: Spanish, French, Arabic, Farsi, Mandarin, Russian, Hindi, German.
• Possess an advanced level of understanding of investigative techniques and threat-based intelligence analysis and to detect and resolve threats and other criminal activity.
• In-depth understanding of the threats affecting executives, corporate assets, and events.
• Experience in data visualization, network analysis, and application of structured analytic techniques to generate and test hypotheses, assess cause and effect, challenge analysis, and support decision making.
• Working knowledge in one or more of the following areas: data science, analysis, protective intelligence, executive protection, close protection, counterintelligence, insider threat, or all-source intelligence.
• Possesses the ability to review information to determine its significance, validate its accuracy and assess its reliability.
• Strong personal initiative, intellectually curious, and knowledgeable about local, regional, and world events.
• Bachelor's degree or equivalent combination of education and experience preferred.
• Master’s degree a plus.

Experience

• 10+ years’ working in large mission critical environment in one or more areas of data science, intelligence, security, or geopolitical related disciplines.
• Desired Leadership Characteristics:Calm and decisive under pressure.
  Ability to prioritize actions for the benefit of the organization to remain focused on most critical issues.
  Initiative and energy to go beyond minimum requirements of effort and activity; a bias for action and for getting things done.
  Proven ability in extending and maintaining strong relationships in a complex multi-national corporation.
  Strong problem solver with the ability to use analytical methods to affect change.
  Effective organizational skills (including attention to detail) along with the ability to collaborate and influence in a matrixed environment.
  
• Must have solid critical thinking and effective time management skills with ability to prioritize based on changing environment.
• Must have initiative and able to work both collaboratively and independently when needed.
• Strong ability to communicate upwards and to peers, particularly in high-impact, mission critical scenarios.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.