Job Description

We are looking for team players who want to create an impact on the employment and employability of jobseekers and working people. This means, as an e2i Specialist, you will be involved in the creation, development and delivery of integrated job matching and skill training solutions. You would need to constantly equip yourself with a broad knowledge of the industries which are hiring, and the upcoming trends in the labour market. Some of your core work would entail reaching out and working closely with jobseekers and forge strong partnerships with training and community partners.

· Develop new and deepen current partnerships opportunities with communities, institutions, and groups to reach out to worker, understanding their career needs and matching them to relevant e2i services and resources.

· Project Manage career initiatives such as organising job placement events, skills workshops, and employment activities.

· Provide employment facilitation assistance to jobseekers. Career support and placement activities include sourcing of job vacancies, profiling of jobseekers, referring jobseekers to suitable training.

· To match and market jobs to candidates and candidates to jobs.

Job Requirements

· Passionate about helping Singaporeans to find employment and enhance their employability.

· Self-initiated to drive process productivity, improvements, and capabilities development.

· Driven and able to contribute independently while working together with others.

· Innovative and able to adapt to changing circumstances.

· Team player with strong interpersonal and communication skills.

· Able to relate to all levels of jobseekers/working people and cultivate strong relationships with partners.

· Strong project management skills in conceptualization, implementation, evaluating and engagement with stakeholders.

· Experience in business development/project management/programme development will be advantageous.

· Flexible to accommodate to adjusted work schedules, evenings, and weekends when required to serve workers / jobseekers needs; in which time off will be offered.

Only Singaporeans may apply.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates

Working Days & Hours: 5 days (Monday-Friday), 8:30 am - 6pm

Work Arrangement: Hybrid (Office: Ang Mo Kio)

Salary: Up to S$4,000

Job Overview:

• In this role, you will collaborate with a team to process payroll across multiple cycles (main and off-cycle). You will ensure the accuracy of data interfacing from the HR Information System to the Payroll System, facilitating timely and accurate salary disbursements. Additionally, you will provide feedback and suggest improvements to enhance system operational effectiveness.

Responsibilities:

• Manage end-to-end payroll for an organization with a headcount of 500 or more, including pro-rating salaries for new hires and leavers, submitting monthly CPF contributions and refunds, processing NS and Government Paid Leave claims, handling transport/dental claims from employees, verifying bank details, and ensuring timely submission of bank files. Provide payroll general ledger information to the finance team for reconciliation.
• Work with HR business partners to gather necessary data and inputs for relevant pay elements.
• Identify and report data inaccuracies in payroll systems to managers and clients, recommending improvements and solutions to enhance operational efficiency.
• Maintain secure archival of payroll files to support annual and ad-hoc audits.
• Respond professionally and clearly to queries from employees and clients via email, ensuring a positive customer experience.

Requirements:

• Minimum GCE ‘O’ Levels, ‘A’ Levels, or Diploma.
• At least 2-3 years of experience in end-to-end payroll and/or claims processing, preferably with knowledge of SAP systems.
• Proficient in Microsoft Excel at an intermediate level.
• Preference for candidates with customer-facing experience.
• Excellent communication and interpersonal skills.
• Strong analytical abilities.
• Meticulous with a keen eye for detail and an inquisitive mindset.
• Ability to thrive in a dynamic and fast-paced environment.

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Job Duties:
As an Operation Specialist, you will play a pivotal role in ensuring seamless client service and providing administrative support to the Wealth Management department. Key responsibilities including but not limited to:
1. Serving as the primary point of contact for clients’ general inquiries on account opening, trading platform, and other relevant matters, maintaining a professional and efficient approach.
2. Reviewing the daily operating procedures to comply with internal guidelines and relevant regulatory requirements, thus, recommending and implementing enhancements to improve the effectiveness and efficiency of client services and related systems.
3. Assisting in daily business operations and activities regarding coordination, organization, and communication with other departments.
4. Coordinating the logistics of global marketing trips.
5. Preparing and processing complex expense reports, ensuring adherence to Firm policy. Following up with related departments and professionals regarding the processing status of the expense report and timely inform the professionals timely.
6. Making very complex travel arrangements effectively, including hotel accommodation, air tickets, and local transportation. Demonstrating forward-thinking solid ability.
7. Managing schedules, extensively arranges/coordinates/updates of complex meetings, and appointments, and prepares correspondences, reports, minutes, and presentation materials for the professionals.
8. Collecting information and assisting the manager to prepare the department activities.
9. Performing ad-hoc tasks as required.

Qualifications:
1. Bachelor’s degree or above in Business, Finance, or a related discipline.
2. 2-3 years of experience in client service with a Private Banking or Wealth Management company.
3. Strong client service orientation with excellent interpersonal skills.
4. Team player with a disciplined and multitasking approach.
5. Proficiency in both written and verbal English and Mandarin
6. Possession of relevant licenses.

Position Overview

This role focuses on overseeing and managing the cybersecurity framework across the APAC region, including China. The individual will address cyber threats, design and implement tailored security solutions, and ensure compliance with information security standards and policies. The scope involves safeguarding the organization’s systems and protecting customer data.

Key Objectives:

1. Respond to and manage cybersecurity threats and vulnerabilities effectively.
2. Develop and implement cybersecurity strategies and solutions specific to regional requirements.
3. Oversee information security measures, ensuring policies are reviewed, enforced, and access is properly secured.

• Ensure the security of IT systems and digital platforms by establishing robust security protocols and technologies.
• Stay informed about emerging cyber threats and deploy updated defenses accordingly.
• Review and enhance authorization and security measures, adopting a zero-trust security approach.
• Conduct periodic security audits to identify and address vulnerabilities.
• Respond promptly to security incidents, coordinating with local IT managers to mitigate risks.
• Educate and update the organization on cybersecurity practices and improvements.
• Maintain up-to-date documentation to support cybersecurity initiatives.
• Collaborate with the global information security team to implement and maintain corporate security standards at the regional and departmental levels.
• Serve as the local owner of the corporate Information Security Handbook, where applicable.
• Develop and maintain security frameworks for departments or subsidiaries.
• Evaluate information security risks and implement measures to strengthen the organization’s security posture.
• Report security incidents to the global information security team and act as a liaison for communication and response.
• Participate in training programs and share relevant materials with local teams to enhance security awareness.
• Foster relationships with local institutions and stakeholders where necessary.

Qualifications and Skills:

• Expertise in cybersecurity technologies and strategies.
• Experience in incident response and managing information security frameworks.
• Strong understanding of zero-trust principles and security auditing.
• Ability to communicate and coordinate with global and local teams effectively.
• Commitment to continuous learning and improvement in cybersecurity practices.

• Expertise in configuring, customizing, and integrating payment engines such as Global PayPlus (GPP), Finastra, and familiarity with API-based payment solutions.

• Synthesize intricate high-level requirements into actionable, product-specific deliverables. Drive gap analysis within payment systems, particularly for Global Pay Plus (GPP) engines, and leverage technical depth to integrate API-driven solutions for seamless global deployments.

• Navigate intricate vendor relationships, guiding them through RFPs and the selection of payment solutions, particularly for advanced capabilities like Virtual Account Management.

• Oversee sanctions compliance and payment risk mitigation strategies, ensuring all systems adhere to the most stringent global compliance standards.

Key Responsibilities

Carry out numerical modelling using MIKE by DHI suite of software

Provide specialist technical input to EIA studies and/or coastalengineering/modelling studies

Assist the Project Manager (technical and fi nancial) of ongoing major marine andterrestrial EIA projects and coastal engineering/modelling studies.

Assist in preparation of technical and fi nancial proposals to secure new projects

Performs QA within own fi eld of expertise

Maintains project schedule and reports project status

Support regular client (external or internal) contact

Education and Experience

Postgraduate degree in a relevant environmental discipline and/or civil/coastalengineering

3 to 5 years experience undertaking marine and terrestrial EIA studies, and/orcoastal engineering and/or numerical modelling studies (particularly in tropicalareas)

Knowledge of sediment plume physics, especially relating to dredging andreclamation

Experience with assessing navigation safety for ports and channels

Experience with Marine Risk Assessments

Experience with mooring simulations

Experience with navigation simulations

Experience with data processing

Experience with the MIKE by DHI suite of numerical models will be consideredfavorably

Project management training course or proposal writing training course

Knowledge and Skills

Good knowledge of a relevant professional subject and interest in other subjects

Good analytical skills

Good English language skills

Good writing skills

Comfortable with variable workloads

Able to analyse client requirements and identify and communicate suitable solutions

Able to understand the roles and responsibilities within a team and contributetowards the overall goals of the team

As part of country expansion, we are looking for a dynamic and versatile Talent Acquisition Specialist to be part of the People team. You will be responsible for anchoring CHAGEE’s expansion and serving as a key partner to the business. You will also be an integral part supporting of the Group’s strategic expansion and initiatives.

If you are looking to develop your career with one of the leading global tea beverage brand; send in your application now!

Responsibilities

• Responsible for anchoring recruitment strategy and activities, including quality delivery of essential HR services (EVP, recruitment outreach, platforms, institutions etc.)
• Serve as talent partner to key business divisions, working closely with business stakeholders to support business expansion
• Implement talent acquisition activities across all platforms, including recruitment project and partner management
• Lead and facilitate country initiatives, including establishment of candidate supply channels, SOPs, policies etc.
• Champion employee engagement and Company culture initiatives, reinforcement of internal communication and employee relations
• Analyse trends/metrics and establishment of data dashboard; developing integrated solutions value-added analytics

Requirements

• Proven experience of 3 to 7 years as a talent acquisition or HR generalist, in a fast-paced environment
• Diploma in human resources or equivalent
• Enterprising mindset and approach
• Good communication and interpersonal skills
• Strong network and stakeholder management
• Knowledge of industry, recruitment trends and developments
• Team player, with a keen eye on details

• Design and prototype user-friendly interfaces and experiences for blockchain applications.
• Responsible for the development and launch of an innovative Pre-Market trading platform
• Collaborate with developers to implement design solutions and ensure usability.
• Conduct market analysis to identify trends, competitor offerings, and customer needs in the blockchain space.
• Gather and analyze user feedback to inform product development and improvements.
• Develop and execute pre-market strategies, including go-to-market plans, positioning, and messaging.
• Work with marketing and sales teams to prepare for product launches.
• Collaborate with engineers, product managers, and other stakeholders to align product features with market demands.
• Communicate design concepts and product strategies effectively to both technical and non-technical audiences.
• Ensure that all products adhere to industry standards and regulatory requirements.
• Stay updated on blockchain technology trends and security best practices.
• Develop tailored strategies for emerging technology sectors, such as virtual reality and AI
• Qualifications:
• Bachelor’s degree in Design, Computer Science, Business, or a related field.
• 3+years of experience in product design or a related role, preferably within blockchain or fintech.
• Hands on experience on virtual reality & AI technologies.
• Experience in Data driven promotional strategy.
• Proficiency in design tools (e.g., Figma, Sketch, Adobe Creative Suite).
• Business level Mandarin speaking is required as the candidate will be required to liaise with Mandarin stakeholders, vendors and counterparts on daily basis in China & Hongkong region.
• Strong understanding of blockchain technology and its applications.
• Excellent analytical,problem-solving, and communication skills.
• Ability to work collaboratively in a fast-paced environment.
• Willingness to work in the late evening hours to accommodate regional team meetings is required.

Job Responsibilities:

• Project a professional image always.
• Ensure the team comply with grooming standards and adhere to Environment, Health and Safety requirements in respect of uniforms and safety work practices as well procedures to provide a clean, safe and pleasant working environment.
• Perform the duties of housekeepers in the designated section.
• Require performing patients discharged bed cleaning at wards.
• Require performing machinery jobs.
• Require performing terminal cleaning/ decontamination.
• Undertake any duties/ projects etc as assigned by the Superior(s).

Job Requirements:

• Able to adapt in a fast pace & challenging environment.
• Able to stand long hours, walking long distance, climb staircase, squat.
• Ability to work independently and in a team.
• Able to attend Work At Height (WAH) course for company needs.

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.

Job Summary

Reporting to the Director of Protective Intelligence, the Physical Risk Detection Specialist will develop scripts and leverage custom tools to gather, analyze, and author actionable intelligence from internal, dark web, proprietary, and open sources to identify, disrupt, and prevent harm that might impact our colleague and executives’ ability to safely conduct business globally. Critical skills include partnering with key stakeholders and providing awareness, indications, warnings, and operational readiness. The Global Security Protective Intelligence team analyzes and assesses internal, external, and geopolitical threats to American Express executives, employees, facilities, assets, events, and interests globally.

Essential Duties and Responsibilities

• Maintain and continually enhance priority intelligence requirements that align with needs of stakeholders.
• Multilingual technical threat detection (threat hunting) to identify, disrupt and prevent potential physical harm and threats, both internally and externally, for all colleagues, facilities, and corporate events. Role includes hunting for brand exposure risks.
• Develop scripts to identify specific insider threats and external risks.
• Leverage OSINT, proprietary information, and purpose-built tools to create written intelligence products for key stakeholders to proactively address threats.
• Monitor global events relevant to the company.
• Support protective intelligence investigations involving threats to leaders and facilities.
• Produce and present threat assessments, deep-dive analysis, and briefings that are cohesive, concise, and professional.
• Build and maintain partnerships with key teams/functions within the company such as physical security, information security, business continuity, insider threat, and investigations.
• Interact rapidly at all levels of the organization and across regions to provide subject matter expertise on threats.
• Provide after-hours support, as required.

Qualifications

• Oral and written fluency in English and one or more of the following languages: Spanish, French, Arabic, Farsi, Mandarin, Russian, Hindi, German.
• Possess an advanced level of understanding of investigative techniques and threat-based intelligence analysis and to detect and resolve threats and other criminal activity.
• In-depth understanding of the threats affecting executives, corporate assets, and events.
• Experience in data visualization, network analysis, and application of structured analytic techniques to generate and test hypotheses, assess cause and effect, challenge analysis, and support decision making.
• Working knowledge in one or more of the following areas: data science, analysis, protective intelligence, executive protection, close protection, counterintelligence, insider threat, or all-source intelligence.
• Possesses the ability to review information to determine its significance, validate its accuracy and assess its reliability.
• Strong personal initiative, intellectually curious, and knowledgeable about local, regional, and world events.
• Bachelor's degree or equivalent combination of education and experience preferred.
• Master’s degree a plus.

Experience

• 10+ years’ working in large mission critical environment in one or more areas of data science, intelligence, security, or geopolitical related disciplines.
• Desired Leadership Characteristics:Calm and decisive under pressure.
  Ability to prioritize actions for the benefit of the organization to remain focused on most critical issues.
  Initiative and energy to go beyond minimum requirements of effort and activity; a bias for action and for getting things done.
  Proven ability in extending and maintaining strong relationships in a complex multi-national corporation.
  Strong problem solver with the ability to use analytical methods to affect change.
  Effective organizational skills (including attention to detail) along with the ability to collaborate and influence in a matrixed environment.
  
• Must have solid critical thinking and effective time management skills with ability to prioritize based on changing environment.
• Must have initiative and able to work both collaboratively and independently when needed.
• Strong ability to communicate upwards and to peers, particularly in high-impact, mission critical scenarios.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Our client is looking for a Business Change Manager, who will report to the Business Management Lead for the Client Lifecycle Management program. The key focus would be to lead complex change initiatives within the organisation’s Front Office and play a key role in shaping and implementing the Front Office’s change management strategies.

Responsibilities:

• Serve as the change management specialists for the front office.
• Support the Bank’s transformation and change programs.
• Oversee impact assessments, stakeholder management plans, and change readiness activities which impact the front office.
• Support, facilitate, design, and deliver change delivery, communication and engagement strategies or implementation plans for the front office working closely with or following the lead of the change.
• Collect requrirements and conduct requirements analysis
• Prepare Specifications and UAT
• Conduct UAT and change management

Requirements:

• At least 5 years of experience in change management and leading large-scale change initiatives.
• Relevant experience in private banking, preferably in the front office as Business analyst, change manager or project manager
• Certification in change management (e.g., Prosci, CCMP) is preferred.
• Strong stakeholder management skills, with the ability to navigate organizational complexity and influence and guide senior leaders.
• Excellent communication, presentation, and documentation skills.
• Familiarity with Agile methodologies and project management frameworks.
• Is solution driven, outcome focused and embraces challenges in evolving and uncertain environments.
• Has natural aptitude to quickly understand key elements of the business, product or service and/or processes in question.
• Is an effective communicator with strong interpersonal skills, including the ability to discover the necessary information from specialist stakeholders.
• Bachelor’s degree

Your responsibilities will include but not limited to;

• Collective responsibility with the rest of the global support team to ensure the Service Management ticket queues are effectively managed based on priority & commitment.
• Effective management of your personal ticket queue.
• Fundamental to advanced troubleshooting for day to day incidents or requests from Illumina End Users involving hardware, software or networking. Ensuring that all efforts are captured on to the ticketing system.
• Basic Mobility Support
• Project Support and Potential Leadership of Project Initiatives (Large Scale IT Objectives).
• Basic Asset Management processes adherence to support ongoing accuracy of Asset Inventory Database and Stock. Effective management of hardware and software distributed to employees.
• Knowledge Base Usage, Reference and Collective Improvement.
• Timely support of End User Issues or Requests.
• Assisting hiring manager on onboarding process and preparation of IT equipment of new employees (IT portion).
• Occasional Creation of various forms of documentation. (Processes, Policies, Training Material, Quick Reference Guides, Knowledge base articles).
• Understanding of various metrics reflecting the group’s performance.
• Management of Project assignments and relevant activities as necessary in order to remain on-schedule for critical objectives.
• Narrowing down issue and redirecting issues to SME as and when necessary.
• Report customer feedback and potential improvements.

The following core skills are highly desirable;

• At least 2 years’ experience in the IT industry and Customer Service Role
• At least 2+ years’ related experience with increasing responsibility in a Service and Support technical role for a midsize or larger organization (700+ user environment).
• Must possess excellent customer service skills and have the ability to interact professionally with a diverse group, executives, managers, subject matter experts and business users.
• Maintains a high degree of professionalism in actions, demeanor and dress.
• Requires a high level of expertise in both Windows and Apple operating systems, platform software and associated hardware. Understanding of networking principles and printing environments.
• Possess a strong technology background with the ability to execute a task or project to completion.
• Demonstrated ability to manage the full lifecycle of an End User computing environment from hire to refresh/retire.
• Organized and deadline driven with the ability to track multiple tasks simultaneously. Able to effectively set priorities and work well under deadlines with a strong attention to detail.
• Excellent teamwork skills and the ability to work unsupervised.
• Demonstrated performance and aptitude consistent with Illumina core values and culture.
• Handles confidential and sensitive matters with tact and diplomacy.
• Understanding of ITIL principles

About Syfe

Syfe is a digital investment platform with a mission to empower people to grow their wealth for a better future. Built on the pillars of advice, access and innovation, we cater to the full spectrum of an individual's wealth needs across diversified proprietary portfolios, cash management solutions and a state-of-the-art brokerage.

The Syfe team combines world-class financial expertise with best in-class technology talent. Excellence in execution is in our DNA and we offer equity ownership to all employees regardless of seniority and designation.

We are regulated by the financial authorities across Singapore, Hong Kong and Australia. In Singapore alone, where we are headquartered, over 100,000 investors trust Syfe to grow their wealth.

Since its founding, Syfe has raised US$79 million from world-class investors. The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards, as well as being recognized as one of the Top LinkedIn Startups in Singapore.

The Right Profile

We are looking for a data-driven and creative Digital Marketing Specialist who excels in optimizing performance marketing campaigns and driving user growth. The ideal candidate combines strong analytical skills with a passion for creating impactful marketing strategies that deliver measurable results. You should be comfortable navigating multiple online marketing platforms, experimenting with innovative approaches and collaborating with cross-functional teams. A proactive mindset, excellent communication skills and a knack for translating insights into actionable strategies will set you apart in this role.

Location: Singapore

Key Responsibilities

• Drive user acquisition through performance marketing channels such as search, display, the website, app and other innovative channels.
• Manage channel activities to meet business objectives such as ROI and user growth targets.
• Design, plan and execute tests on optimization levers such as targeting, creatives, campaign structures, landing pages.
• Manage and optimize Syfe’s website for better conversion.
• Collaborate with a wider marketing team on integrated marketing campaigns.
• Support team with insights from conducting market and user analysis.

Qualifications

• 2 - 4 years of experience in marketing, with at least two years of direct experience working with online marketing platforms preferred.
• Highly analytical with strong numerical reasoning skills.
• Excellent communicator who can formulate ideas and structure findings.
• A self-starter, fast learner with a can-do attitude.
• Experience with WordPress or Webflow is a plus.

You will thrive at Syfe if:

• You take initiative, act with drive and lead with an owner's mindset.
• You prefer open communication, remain humble and see feedback as a tool for personal and professional development.
• You flourish in a fast-paced and ever-changing landscape, where ambiguity is an opportunity to demonstrate your critical thinking and growth-oriented mindset.
• You come as you are. At Syfe, we believe in the power of diversity and are dedicated to creating a welcoming and innovative environment for all our employees. We embrace and encourage applications from candidates of all backgrounds and provide equal employment opportunities without discrimination based on any personal characteristic or status protected by law. If you require any accommodations to ensure a comfortable and positive interview experience, please don't hesitate to reach out.

Recruiting Process (estimated duration: 4 to 6 weeks)

If your application is shortlisted, please expect:

• Virtual introductory call with our Talent Acquisition Partner (15 min)
• Virtual interview with the Hiring Manager (45 min)
• Take-home technical assignment that mimics real-world problems relevant to your role (2-3 days)
• Onsite technical assignment presentation with the Hiring Manager and other team members (60 min)
• Virtual/Onsite interview with our People & Culture team (30 min)
• Background and Reference Checks

Due to the volume of applications, we regret that only shortlisted candidates will be notified.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market such as Japanese to support customer in Japan.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.