Job Description:

• Conduct complex post-incident forensic analysis to investigate causes of intrusion, attack, loss, or breach occurring in an organisation.
• Identify and define forensic issues and root causes.
• Develop reports that detail incident timeline, evidence, findings, conclusions and recommendations.
• Support the design of a breach notification process after a security incident to minimise damage and downtime when attacks and exploits occur.
• Select, test, and deploy security products and collect information about Internet-based criminal activities.
• Recommend corrective actions to prevent and mitigate internal control failures.

Requirements:

• Minimum total seven years’ work experience as Digital Forensic Expert.

A Service Desk Specialist (SDS) is responsible for maintaining customers' relationships with the company, providing fast and useful answers to customers' questions and other needs related to technical support. You are responsible for a variety of duties in the company which are described in the job duties. Your main objective is to maintain a high level of customer satisfaction and provide them with any necessary support and assistance. You will have to answer queries on basic technical issues and offer advice to solve them.

Service Desk Specialist needs to be capable of using particular software programs, as well as possess the ability to type and communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers. They take detailed notes of the problem the user is experiencing, determine steps they can take to resolve the issue, and manage the flow of incoming support requests. This involves asking questions to determine the full scope of the user’s issue. They also work closely with other IT department personnel to provide assistance on tasks that are outside the scope of their knowledge or expertise.

The goal is to create value for our clients that will help preserve the company’s reputation and business. A polite and professional phone manner is necessary, as Service Desk Specialist troubleshoot customers' problems and, at times, deal with angry and upset customers. A Service Desk Specialist must be able to sit for long periods of time and answer multiline phones. It is important for Service Desk Specialist to maintain a positive demeanour, and the Service Desk Specialist must arrive to work on time, as it is necessary that our NOC is fully staffed.

A Service Desk Specialist needs to possess the following skills :

· Proven experience as a service desk technician or other customer support role

· Tech savvy with working knowledge of IT products

· Good understanding of computer systems, mobile devices and other tech products

· Ability to diagnose and resolve basic technical issues

· Proficiency in English

· Excellent communication skills

· Customer-oriented and cool-tempered

Your job duties will include but not limited to:

· serve as the first point of contact for customers seeking technical assistance over the phone or email.

· serve as Single Point of Contact (SPOC) between the customer, internal support team and external Vendors until the ticket is closed.

· provide continuous status information to ensure customer satisfaction.

· provide co-ordination with various Manufacturers and vendors for support, troubleshooting or warranty claim.

· logging of all tickets into System for tracking and reporting. Record events and problems and their resolution in logs

· initiate customer contact, escalate to appropriate parties and resolve incidents.

· answer, evaluate, and prioritize incoming telephone, voicemail, e-mail, and in person requests for assistance from users experiencing problems.

· perform remote troubleshooting through diagnostic techniques and pertinent questions

· determine the best solution based on the issue and details provided by customers

· walk the customer through the problem-solving process

· direct unresolved issues to the next level of support personnel

· scheduling and arranging onsite support requests with the customers

· pass on any feedback or suggestions by customers to the appropriate internal team

· identify and suggest possible improvements on procedures

· overall accountable in ensuring the team solves and close the tickets using the most effective methods to maximise operational efficiencies

· assess the severity and priority level of the problem calls, requests or IMAC and escalate to the next support level based on the SLA.

· monitoring uptime performance and alerts for all Managed Service Customers infrastructure from the NOC

· maintain and replenish stock inventory for spare parts

· provide Service Quotation for any repair work to the customer

· perform new laptops setup and installation for internal new staff

· perform any Shift Duties that are assigned

· any other tasks assigned by any Managers and Directors

Job Requirements

• Minimum Academic Qualifications : Degree
• Relevant IT Certifications or equivalent :
• MTA in one of the following is an added advantage:

1. Networking Fundamentals
2. Windows Server Administration Fundamentals
3. Security Fundamentals
4. Cloud Fundamentals

• COMPTIA or equivalent I.T. Certifications in related field is an added advantage
• ITIL® Foundation Certification - IT Service Management
• Other trainings attended / certifications obtained
• Attended any technical training in software, hardware, operating systems and troubleshooting
• Attended any customer service training
• Attended basic training of Cloud Management Software such as ManageEngine, BitTitan and etc

Responsible for collecting, organizing, and analysing data to support business decisions. The Data Specialist will work closely with various departments regionally to ensure data integrity and accuracy, as well as assist in developing reporting tools and dashboards.

Job Functions

• Assist in developing data-driven solutions in the region to enhance operational efficiency.
• Support business users for processes improvement with data scientific approach.
• Analyze user requirements and execute actions to improve business operations.
• Collaborate with team members for the purpose of collecting data and executing the company’s mission
• Train business users to promote data utilization in the region.

Knowledge and Skills

• 3 years increasingly responsible professional experience in supporting/managing complex data utilization in Data scientific field.
• Possess a Diploma or above
• Microsoft Certified: Azure Fundamentals
• Microsoft Certified: Power BI Data Analyst Associate
• Strong verbal, written communication and interpersonal skills
• Strong attention to detail with a problem-solving skill
• Excellent time management skills and ability to multi-task and prioritized work
• Customer centric mindset
• Self-motivated team player skills
• Experience of Power BI report design
• Experience of API with data lake such as MS Azure
• Experience of business process improvement with data scientific approach
• Experience in data governance and data security.
• Understanding of ERP data in sales activities (e.g SAP S/4 HANA SD, MM, FICO, CS)
• Understanding of CRM data (e.g SAP C/4 HANA)
• Basic computer skills such as MS Word, Excel, Email.
• Project management experiences and knowledge
• Business level Japanese proficiency to communicate with BI development team in Japan.

This role offers the opportunity to work closely with trading desks, international and onshore clients, custodian banks, external brokers and exchanges. You will be responsible for managing pre-matching and settlement of client trading and driving efficiencies and process enhancements in day-to-day operations.

• Opportunity to work in a global financial services group operating in 34 markets
• Key role supporting equities trading in Asian markets including China, Hong Kong, Japan and Singapore
• Broad exposure to post trade operations for equities in a collaborative and fast paced environment

What you'll do:

As an Equities Operations Specialist, you will play a pivotal role within the team based in Singapore. Your primary responsibility will be supporting equities trading in Asian markets including China, Hong Kong, Japan and Singapore. You will collaborate closely with various stakeholders such as trading desks, international and onshore clients, custodian banks, external brokers and exchanges. Your expertise will be crucial in managing pre-matching and settlement of client trading. Furthermore, you will be instrumental in driving efficiencies and process enhancements in daily operations while also supporting change initiatives as a subject matter expert.

• Handling post-trade life cycle controls for equities trading in global markets
• Managing trade allocation, booking, settlement, funding, reconciliation and client management
• Working closely with the trading desks, international and onshore clients, custodian banks, external brokers and exchange
• Managing pre-matching and settlement of client trading
• Driving efficiencies and process enhancements in day-to-day operations
• Supporting change initiatives as a subject matter expert

What you bring:

The ideal candidate for the Equities Operations Specialist role brings a wealth of experience from the financial sector. With at least 5 years' experience handling post-trade equities operations ideally in a settlement's capacity, you have developed a strong understanding of control and risk frameworks within banking operations. Experience working with Asian markets, particularly China, Hong Kong and China Connect would be highly beneficial. Your ability to manage multiple tasks simultaneously while maintaining attention to detail will set you apart.

• Minimum of 5 years’ experience in handling post trade equities operations ideally in a settlement’s capacity
• Strong understanding of control and risk frameworks within banking operations
• Experience in Asian markets, especially China, Hong Kong and China Connect is advantageous

What sets this company apart:

Our client is renowned for bringing together diverse people and empowering them to shape all kinds of possibilities. They are committed to accelerating digitalisation, sustainability and social impact for the benefit of their people, customers, shareholders and communities.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

About the Company:

I am thrilled to be partnering with a leading global events and exhibitions company.

Job Description:

We are seeking a talented and passionate digital marketing specialist to join the team. In this role, you will be responsible for developing and executing effective digital marketing strategies to drive audience engagement and promote our portfolio of events.

Key Responsibilities:

• Develop and implement comprehensive digital marketing campaigns, including SEO, SEM, social media, email marketing, and content marketing.
• Analyze website traffic and user behaviour to identify opportunities for improvement.
• Manage and optimize social media channels to increase brand awareness and engagement.
• Create high-quality content, such as blog posts, articles, and whitepapers.
• Track and measure campaign performance using analytics tools.
• Stay up-to-date with the latest digital marketing trends and technologies.

Requirements:

• Bachelor's degree in Marketing, Communications, or a related field.
• Strong understanding of digital marketing principles and strategies.
• Proficiency in using digital marketing tools and platforms (e.g., Google Analytics, Google Ads, social media platforms).
• Excellent written and verbal communication skills.
• Strong attention to detail and organizational skills.

Fresh graduates are welcome to apply!

You may click on apply now or email directly to our specialist, Sanusha Nair at [email protected] today!

EA License No.: R22109322

Agency License No.: 11C4388

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job Description:

• Perform real-time analysis and trending of security log data from various security devices and systems.
• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.
• Respond to user incident reports and evaluates the type and severity of security events.
• Execute initial triage of incidents to rule out false positives. Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

Requirements:

• Minimum total three years’ work experience as Cyber incident responder.

Job Description:

• Conduct complex post-incident forensic analysis to investigate causes of intrusion, attack, loss, or breach occurring in an organisation.
• Identify and define forensic issues and root causes.
• Develop reports that detail incident timeline, evidence, findings, conclusions and recommendations.
• Support the design of a breach notification process after a security incident to minimise damage and downtime when attacks and exploits occur.
• Select, test, and deploy security products and collect information about Internet-based criminal activities.
• Recommend corrective actions to prevent and mitigate internal control failures.

Requirements:

• Minimum total three years’ work experience as Digital Forensic Expert.

• Location: Plaza Singapura
• Working days: 5 days, 44 hours (Rotate shift based on roster)
• Weekday: 11.45am to 9.15pm
• Weekend: 8.45am to 6.15/7.15pm
• Salary: $2,300 - $ 2,850

Key Responsibilities:

Primary Role

• Assist the Store Leader with the day-to-day operations of the Plaza Singapura branch.
• Oversee daily sales payment collections, always ensuring accuracy and compliance.
• Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.
• Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.
• Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.
• Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

Secondary Role

• Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.
• Perform any other ad-hoc tasks assigned by the Store Leader.

Requirements:

• Minimum GCE O-Level & above
• 2 to 3 years of retail working experience
• Possess knowledge of Guitars, Drums or Keyboard products.

Leong Jia Qi Reg No. : R24124746

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Responsibilities

· Manage and maintain the company’s IT infrastructure, including servers, networks, and hardware

· Oversee the migration to and management of the Azure environment

· Administer and support the MS365 environment

· Implement and monitor cybersecurity measures to protect company data and systems.

· Provide technical support and training to employees.

· Develop and enforce IT policies and procedures.

· Conduct regular system audits and vulnerability assessments.

· Stay updated with the latest IT and cybersecurity trends and technologies

Minimum Qualifications

· Minimum 3 years proven experience in managing IT Infrastructure and/or cybersecurity

· Strong knowledge of Azure and Microsoft 365 environments

· Familiarity with network and server management

· Excellent problem-solving and communication skills

· Strong communication and collaboration skills

· Relevant certifications (e.g., CompTIA Security+, Microsoft Certified: Azure Administrator) are a plus.

What you'll do:

As a Client Transfer Agency Specialist, your role will be pivotal in maintaining positive, long-term operational relationships with assigned financial intermediaries. You will be responsible for supporting their needs daily and resolving any operational inquiries that arise. Your ability to develop efficient interfaces with these intermediaries will be crucial to your success in this role. You will also oversee or manage projects aimed at meeting this objective. Part of your responsibilities will include managing exposure items such as aged trades and unapplied wires. Your keen eye for identifying the needs of Sales and Marketing and financial intermediaries will be highly valued. Additionally, you will assist with gathering transaction data in support of short-term trading surveillance.

• Act as the main point of operational contact for all levels of assigned financial intermediary relationships.
• Support financial intermediary needs daily, including any changes to service environment.
• Responsible for resolution of operational inquiries coming from assigned relationships.
• Assist in development of efficient interfaces with financial intermediary in all regards.
• Oversee or manage projects to meet this objective.
• Manage exposure items, including aged trades, unapplied wires, and similar.
• Continually identify the needs of Sales and Marketing and financial intermediaries.
• Provide relevant information about financial intermediary for incorporation into monthly Management Awareness Report (MAR).
• Assist with gathering of transaction data in support of short-term trading surveillance.

What you bring:

The ideal candidate for the Transfer Agency Analyst position is someone who brings strong people skills and relationship skills to the table. You should have a solid understanding of investment fund operations and be highly focused on how changes in the business environment may impact our client's financial intermediaries and investors. Your strong belief in client service coupled with a high appetite for quality will set you apart. Excellent verbal and written communication skills are essential, as is the ability to handle multiple tasks simultaneously. You should be able to learn and process information on the evolving Fund business and its procedures/processes quickly and efficiently.

• Strong people skills and relationship skills.
• Knowledge of investment fund operations.
• Highly focused on how changes in the business environment may impact AB’s financial intermediaries and investors.
• Strong client service beliefs and a high appetite for quality.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks simultaneously.
• Ability to learn and process information on the evolving Fund business and its procedures/processes.

What sets this company apart:

Our client is a globally recognised company that provides transfer agent services, including shareholder account recordkeeping, transaction processing, client services and dividend distribution to a multitude of globally distributed investment products. They have designated four servicing locations across the globe, each responsible for processing shareholder requests and assisting customers originating from a certain region of the world. This role offers an exciting opportunity to work in a dynamic environment in Singapore, one of their key servicing locations.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

The National Kidney Foundation (NKF) is dedicated to promoting kidney health and providing quality, highly subsidised dialysis treatment and holistic care to patients. NKF strives to be an advocate and integrator for the community, by the community. While supporting kidney failure patients with quality dialysis treatment and integrated care, NKF’s greater mission lies in preventing or delaying kidney failure through kidney health education, with deeper integration into the community and strategic collaborative partnerships.

As NKF moves towards its Future Forward 2030 vision, the Foundation remains committed to pioneering advancements in kidney health and patient care. Key goals include tackling the growing prevalence of kidney failure, enhancing patient support and care, and leveraging innovative technologies to improve quality and efficacy of treatment, enabling patients to thrive on dialysis. With a steadfast focus on these initiatives, NKF aims to be at the forefront of kidney health in Singapore.

We are seeking a dynamic and experienced IT Specialist to join the IT team. Reporting to the Senior Manager, you will assist in the management and quality control of our clinical system upgrading project. You will play a crucial role in the coordination of the project and engage the respective vendor in ensuring that project milestones and implementation completion. Your responsibilities are as follows:

1. Project Management & Coordination

• Actively manage and coordinate the Clinical System upgrade project, ensuring alignment with project goals, timelines, and deliverables.
• Serve as the primary point of contact for the client, working closely with the vendor’s project manager to drive the project forward.

2. Documentation & Quality Control

• Ensure comprehensive and accurate Requirement and Design documentation is created, reviewed, and maintained.
• Supervise the vendor team to ensure adherence to requirements and design specifications, ensuring the highest quality of deliverables.

3. Business & Design review Facilitation

• Facilitate and lead business requirement and design review sessions, ensuring that all stakeholders' needs are captured and addressed.

4. Quality Assurance

• Oversee the quality control process for project deliverables, ensuring that they meet both functional and technical requirements.
• Manage and coordinate thorough testing processes, including User Acceptance Testing (UAT), ensuring issues are identified and addressed.

5. Training & Support

• Coordinate user training and provide ongoing post-go-live support to ensure the system is fully optimized and meets user needs.
• Provide assistance in resolving any post-deployment issues to ensure smooth operational continuity.

6. Management of issues & regression testing

• Manage and prioritize issues that arise post-go-live, ensuring efficient resolution.
• Oversee and coordinate regression testing to ensure system stability after any updates or changes.

Qualifications

• Bachelor’s degree in Computer Studies or related field

Experience

• Minimum 5 years of IT project experience with Functional / Technical experience in Microsoft .NET (Web App) technologies
• Experience in PowerApps, MS Dynamics CRM (2015 version or others)
• Experience in data migration processes
• Experience in Healthcare or Finance domain / industry will be advantageous
• Exposure in integration projects with government agencies will be a plus

Key Competencies

• Project Management: Strong project management skillsets with proven ability to coordinate and manage large scale IT projects ensuring deadlines, budgets and quality standards are met
• Analytical & Problem-solving: Strong analytical skills with the ability to make timely decisions to manage issues and risk efficiently
• Communication & Relationship Building: Excellent interpersonal and communication skills with the ability to work collaboratively with both technical teams and business stakeholders
• Strong attention to detail: Ability to ensure accurate documentation, process crafting and quality control
• Process improvement & Innovation: Having DEVOPS mindset with focus on continual improvement for operations and support

Personal Attributes

• Results-driven mindset.
• Proactive, adaptable, and able to thrive in a rapidly changing environment.
• High integrity and ethical standards, with a commitment to corporate social responsibility.

We’re on a mission to make financial services accessible and effortless for SMEs. As one of Singapore’s latest digital wholesale banks fully regulated by MAS, we’re committed to continuous innovation to bring about simpler, safer and more rewarding financial services. #bringingaboutwhatsnext

We are looking for Product Commercialization Specialist to join us.

Job Overview

• Your task as Product Commercialization Specialist is to increase the company's success and profitability with of our existing products. The spectrum of your tasks ranges from innovative product innovations, to optimising the efficiency of existing products through data-driven analysis of product performance by product type, channels, markets; and ensuring optimized utilization, pricing and revenue generated by our products.
• You will own the repository & governance of the product programs, and contribute to the design of new product programs by including details of market research, pricing strategy and potential profitability of the product. You will also own the repository of new product approvals, consolidating the details and approval trails for audit purposes.
• You will also be tasked to conduct market research and product viability studies, to ensure our products addresses the pain points of the target segment & market. In addition to this, you will develop sustainable strategies in order to build on the success in close co-operation with all departments, through co-designed product campaigns, campaign performance analysis so as to provide insights on improving the profitability of our product suites.

Job Responsibilities

• Work with Business Units and conduct market feasibility studies, covering target segment pain points, competitor analysis, and pricing & profitability studies.
• Work with Product Development (PD Tech) and conduct product design & market feasibility prior to Product Requirements Design stage; and conduct pricing analysis, implementation impact analysis to support implementation and go-to-market strategy.
• Collaborate with Business Units and Business Intelligence to design data-driven campaigns, campaign performance analysis and A/B testing.
• Track and monitor product performance across channels, markets & customer profiles, and develop insights on persona of customers and maximize process & profitability based on targeted customer segments.
• Own repository for product programs and product approvals; ensuring the versions are up to date and the appropriate approvals and renewals are conducted timely.
• Draft & co-design new product programs & new product approvals, by consolidating and reviewing inputs from Business, Risk (Credit, Operational, Fraud), Legal & Compliance and Operations.

Requirements

• At least 5-7 years of experience in the field of product management (Credit Lending Preferred)
• Great people skills paired with a high level of assertiveness
• Strong analytical, strategic and coordinating skills
• Highly motivated and adaptable
• Sound knowledge and understanding of business and technology

We are seeking a Quality Validation Specialist to perform quality reviews of validation documents and protocols across various areas, including DeltaV automation systems, EFU qualifications, Automation CSV, IT systems, cleaning validation, and laboratory equipment. Key responsibilities include ensuring compliance with regulatory standards, identifying and addressing documentation gaps, and collaborating with teams to ensure the success of validation activities.

Specialist, Software Engineering

We are investing in ourselves to change the way our company develops and harnesses the power of Artificial Intelligence. If you are eager to spearhead groundbreaking technologies that will make a meaningful impact on people's lives within a world-renowned pharmaceutical company, then look no further, we have the perfect role for you!

The Software Engineer will redefine what is possible and unleash the potential of Artificial Intelligence in applications. Reporting to the Director of Engineering in HyperAutomation & AI within our Chief Technology Office, this position is responsible for designing, building, and integrating AI into production systems to ensure seamless operation for our company. The ideal candidate is a tenacious problem solver with the keen ability to move with urgency to create sustainable solutions.

Join our team as we pioneer innovative solutions that redefine the boundaries of pharmaceutical advancements on a global scale.

Primary Responsibilities

· Software development on backend and frontend (Python, SQL, REST, JavaScript, TypeScript / node.js + React framework)

· Write efficient and maintainable code following best practices in software engineering.

· Working with DevSecOps tools for deploying and versioning code.

· Deploy solutions on the cloud with CI/CD integration.

· Deliver enterprise AI projects, products, and platforms with a focus on scalability and reusability.

· Work on technical pilots and feasibility studies of new opportunities to create value and transitioning successful pilots to scalable production implementations.

· Develop integrations with other applications and services.

· Develop unit tests of the application both positive and negative cases.

· Application release and second level support

· Stay up to date with the latest advancements in software engineering technologies.

· Participate in Agile ceremonies with the team to execute on prioritized projects and features.

· Work closely with cross-functional teams, including product managers, data scientists, and software engineers, to understand requirements and deliver AI-driven solutions.

Education Minimum Requirement:

· Candidates are evaluated case-by-case but appreciate qualifications in quantitative, scientific and technology disciplines such as Mathematics, Statistics, Computer Science, Data Science, Analytics, Physics, and Bioinformatics.

Required Experience and Skills:

· 2+ years hands-on coding and software design experience building robust and scalable software using Python, SQL, REST, JavaScript, TypeScript / node.js + React framework.

· Experience in building data intensive applications in a modern technology stack: Cloud services (AWS, Azure), data pipelines, SQL/No-SQL databases (graph databases is a plus)

· Familiar with class design, class architecture, and maintaining applications.

· Familiar building and consuming web-based APIs.

· Familiar with CI/CD environments such as Jenkins and test-driven development leveraging a Version Control system including different branching strategies.

· Strong collaboration and communication skills for working with cross-functional teams.

· Familiar with developing unit testing and different testing strategies such as performance testing.

· Understanding of System Integration patterns.

· Preferred Skills

· Experience working in an Agile Methodology.

· Familiar in fields related to artificial intelligence, machine learning, and data science.

· Knowledge of Generative AI solutions and applications.

· Experience working with AWS Cloud.

· Experience with building, deploying, and managing docker images.

What we look for …

Imagine getting up in the morning for a job as important as helping to save and improve lives around the world. Here, you have that opportunity. You can put your empathy, creativity, digital mastery, or scientific genius to work in collaboration with a diverse group of colleagues who pursue and bring hope to countless people who are battling some of the most challenging diseases of our time. Our team is constantly evolving, so if you are among the intellectually curious, join us—and start making your impact today.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Job Description & Requirements

This position reports to the Managing Director, providing support in finalising tender documents, which include drafting contract/specification clauses, evaluating and providing recommendations for tenders.

Individual to be involved in:
- Completion of tender documents and quotations
- Drafting contracts
- Daily procurement with vendors
- Contract administration matters for contractors' claims
- Assist in other relevant ad-hoc matters

Competencies required:

1. Strong ability to analyse contractual/legal issues
2. Excellent written and verbal communication skills
3. Competent in numeric and basic computation
4. Able to decipher simple construction drawings

Position Overview:

At SuperGenius Preschool, we're excited to offer an opportunity for a dedicated Curriculum Specialist to join our innovative team. This role is designed for an individual with a passion for early childhood education, who thrives on crafting engaging learning experiences and is proficient in utilising AI tools for curriculum development. As a key member of our team, you will collaborate closely with infant and preschool educators to deliver a curriculum that embodies our commitment to the SuperGenius philosophy of "Learn, Create and Share Joyfully", ensuring it is both inclusive and impactful.

Responsibilities:

• Develop and refine a child-centric curriculum that is fully aligned with our mission, vision, and educational ethos, ensuring it promotes holistic development across cognitive, social, emotional, and physical domains.
• Utilize advanced AI tools to craft creative and personalized lesson planning, tailoring content to cater to the developmental needs and interests of preschool-aged children (2-5 years old).
• Actively seek, analyze, and integrate educator feedback to continuously improve and update curriculum materials and ensure their effectiveness.
• Design and deliver dynamic training sessions for teachers, providing them with comprehensive lesson plans, guidance, and support to facilitate successful curriculum implementation.
• Ensure the curriculum includes engaging, interactive, and hands-on learning experiences that foster exploration and play, as well as incorporate diverse perspectives for a culturally sensitive and inclusive educational experience.
• Work collaboratively with the educational team to ensure curriculum alignment with learning objectives, program goals, and educational standards.
• Stay abreast of current trends, research, and innovations in early childhood education to inform and enhance curriculum development practices.
• Conduct regular assessments and evaluations of the curriculum's impact, and revise materials as necessary to maintain relevance, engagement, and educational excellence.
• Uphold a forward-thinking and research-informed approach in all aspects of curriculum development and execution, maintaining our commitment to inclusive education that nurtures growth in every child.

Requirements:

• A Bachelor's degree in Early Childhood Education, Child Development, or a related field is required. A Master's degree in these fields is highly preferred.
• A minimum of 5 years of proven experience as a Curriculum Writer or in a similar role, specifically within an early childhood or preschool educational setting.
• Comprehensive knowledge of early childhood educational principles, theories, and best practices, as well as an understanding of child development stages and their implications for curriculum design.
• Exceptional writing and communication skills, with a proven track record of creating clear, concise, and engaging curriculum materials that are innovative and age-appropriate.
• Familiarity with current educational standards and frameworks applicable to preschool education, along with the skill to integrate these into curriculum development effectively.
• Demonstrated creativity in developing educational experiences that support and stimulate children's growth and development.
• Proficiency in utilising AI tools and educational software for innovative curriculum planning and content development.
• A proactive and responsive approach to feedback, with the ability to incorporate multiple perspectives into curriculum refinement.
• Excellent attention to detail and a commitment to producing high-quality work that meets deadlines.
• Strong organizational abilities to manage multiple projects simultaneously, ensuring a streamlined and efficient workflow.
• Ability to collaborate effectively within a team environment, working with diverse stakeholders to achieve educational goals.
• A strong commitment to creating and maintaining a supportive and inclusive learning environment for all children.

How to Apply:

Join our team at SuperGenius Preschool and contribute to a world where learning is joyous and curiosity is endless. We are proud to be committed to diversity and inclusivity in our vibrant educational community.

To apply, please send the following to [email protected]:

• Your current resume
• A cover letter detailing your experience and passion for this role
• Examples of curriculum materials you have previously developed
• An optional teaching demonstration video, if available

We appreciate every application we receive, but we will only reach out to candidates who are shortlisted for an interview.

Thank you for considering a career with SuperGenius Preschool. We look forward to the possibility of you joining our dynamic team.

The Who

In 1988, our founders had an ambitious dream to form the largest specialized travel company in the world – to set the example of how touring and travel should be done. The belief that travel is one of the most emotive experiences you undertake and our ambition to make this experience the absolute best it can be for the traveller, has become the guiding principle for TAG.

We believe that through a bespoke, high-touch and personal service, we can alleviate the stress and complexity of travel. So, whether it is a business meeting to close a deal, an event to meet industry peers or a gig for 50,000 screaming fans, we will get our clients to where they need to be feeling ready to take on the world.

The Why

At TAG, our company values matter. We appreciate our staff working as a Team, having Ambition and being Genuine.

You will have a passion for the job you do, as well as a drive to want to do better – in return, TAG will support your growth and development, as well as offer opportunities to progress or maybe even change tack!

The What

As an Entertainment Specialist you will have a diverse and varied role. Here are just some of the things you’ll be getting involved with:

• Independently manage client travel requirements, including VIP client travel requirements, while anticipating and understanding individual client preferences and needs
• Analyse all inquiries and requests received from clients and provide expert advice on the best options to offer
• Formulate complex, logistical itinerary plans to deliver practical travel solutions, ensuring that budgets and specific requirements are met.
• Fully service all VIP enquiries, requests, bookings and ticketing with the highest standards and quality documentation
• Ensure all air, rail, hotel and/or other ancillary reservations meet company and client expectations, ensuring client and booking files are maintained in relevant systems
• Report, investigate and resolve errors or/and client complaints adhering to the highest standards of customer service; mitigate any financial loss through individual and avoidable error
• Operate in accordance with client service level agreements (SLAs) and TAG policies and standards
• Action all required company tasks and client or supplier processes in a timely and effective manner to ensure correct information is readily available for continuity of service for all team members
• Process complex reissues and pricing records accurately and manage Quality Control (QC) procedures and tasks
• Manage and successfully deliver profit and sales targets in relation to own client portfolio, continually looking for opportunities to maximise revenue and margin
• Negotiate the best rates and deals from vendors to reduce client expenditure; assess all potential revenue and income streams for maximum company profitability
• Process administrative tasks including accounting queries from both the client and finance department through to final reconciliation; assess client credit levels, if applicable, and work in conjunction with the finance department to ensure payments are received
• Complete all TAG systems and respond to all communications proactively, promptly, efficiently and accurately
• Ensure all PNRs Galileo are correct and fully completed
• Log all client and supplier favours accordingly
• Adhere to PCI regulations in accordance with company policy
• If required, accompany client on the tour/production to provide client support during the tour/production and ensure client satisfaction, if assigned
• Act as a mentor to the junior members of the team, share knowledge and assist with training as required, including new starters and TAG Academy
• Demonstrate professionalism, attention to detail adhere to service level expectations in your day-to-day dealings with clients; escalate any issues or concerns in a timely manner to Team Leader
• Develop and maintain positive and valuable relationships with key vendors relevant to TAG’s client base and support the Supplier Program; attend presentations, networking events, site visits and functions, with any related activities carried out and followed up as necessary
• Retain accounts and agreements, ensuring the highest standards and levels of service are always delivered with a personalised and individual approach to each client
• Share business opportunities with the commercial team
• Proactively seek ways to improve functionality of the entertainment team; suggest ideas for improved practices locally and companywide

The How

To be successful at TAG is as much about mindset and attitude as it is about skill set and qualifications. We’re a team who share the same desire and passion to go above and beyond for each and every client. We revel in making the seemingly impossible possible, always rising to the challenge with ambition and a genuine, open attitude.

We work flexibly to accommodate our TAG team colleagues, meaning on occasion there could be requirements ‘outside of office hours’ to manage time zones and other work commitments. As an Entertainment Specialist there are several credentials and attributes which would be advantageous, but a determined attitude and willingness to learn, are equally important.

• BS or BA degree OR in lieu of education, equivalent combination of education and directly related experience.
• 5+ years of relevant travel consulting experience within a travel agency, managing high demand clientele
• Strong knowledge and understanding of airfares, contracted fares, ticketing and reissues
• GDS experience (Travelport preferred)
• Versed in booking flights, hotels and good understanding of published airfares
• Experience handling VIP, touring, film, theatre, production or media clients and/or group travel

The Where and When

This is a full-time role (40 hours per week) based in our Singapore office. Since March 2020 we have operated a flexible, hybrid approach to working and will continue to do this moving forward. We will work with you to find the best mix of office and home working that suits your life and the needs of the team.

You will report into the General Manager, who is based Singapore. There are other regional teams based in Australia, New Zealand, UK and the US that you may work closely with, too.

The Important Bit

As passionate as you may be about changing the face of travel, let’s be honest – you're not doing this for free. So, here’s our promise to you:

• Competitive salary DOE
• Health Insurance Benefit Scheme
• Wellness/EAP programme
• Employee discounts
• We are also committed to offering an equal opportunity for all employees and applicants.

How to Apply

We want to know a bit about you. Send a cover letter outlining why you think TAG is a good fit for you and an up-to-date CV/resume to [email protected]

And before you press send, please make sure you’re eligible to work in Singapore!

COMPANY DESCRIPTION

Since 2003, we have dedicated ourselves to ensuring we provide the highest standards of care and education for our children. But we are more than just that. Our literature-based curriculum is thoughtfully designed to ignite learning valuable experiences in the early years. Besides building a strong foundation for literacy, we are invested in nurturing other important competencies. We want to help our children develop skills such as critical thinking, collaboration and communication—skills essential for the 21st century. With 43 centres island-wide, Star Learners is one of the largest wholly-owned private child care brands in Singapore. Under the Partner Operator scheme (POP), we dedicate our strengths to provide quality care and education while ensuring affordability and accessibility. We are also strongly committed in investing in the professional development of our early childhood educators.

RESPONSIBILITIES

Overarching Responsibility: We are looking for a skilled and seasoned Talent Acquisition Specialist to oversee the creation of a Talent Pipeline and effectively manage our Data Collection and Workflows.

Role Responsibilities:

• Craft and publish job descriptions and job advertisements on various job boards and social media platforms.
• Utilise diverse sourcing techniques such as social media, employee referrals, and networking to find potential candidates.
• Review resumes to identify candidates who meet the position's requirements and conduct phone interviews for further evaluation.
• Collaborate with hiring managers to understand their recruitment needs and conduct reference checks when necessary during the hiring process.
• Devise and execute effective recruitment and retention strategies to attract qualified talent.
• Ensure a positive candidate experience throughout the recruitment process, from application to onboarding.
• Use recruitment metrics and analytics to assess the effectiveness of sourcing channels, predict hiring needs, and optimise strategies for building the talent pipeline.
• Identify opportunities to streamline recruitment workflows, leveraging technology and automation to improve efficiency.
• Maintain and grow a database of potential candidates for future hiring needs, ensuring a robust and diverse talent pool.
• Ensure that all recruitment activities comply with employment laws and internal policies.
• Collaborate with HR teams to facilitate smooth onboarding processes for new hires, ensuring they feel welcomed and set up for success.
• Represent the company at job fairs, networking events, and industry conferences to promote open positions and the organisation's values.
• Engage in other People-related projects and initiatives as required.
• Stay up-to-date with the latest recruiting trends and best practices, actively participating in professional development opportunities.

• Diploma or Degree in Human Resource Management or its equivalent (preferred)
• Excellent communication, interpersonal and organisational skills
• Strong attention to detail to ensure that all recruitment processes and paperwork are completed accurately and on time
• Ability to work independently and as part of a team
• Experience or background in the Early Childhood sector is an advantage

Summary:

This role is a more Senior part of the IT internal Application Support team with the task of supporting the internal ERP Applications or other core Applications which are sitting with IT. Manages incidents and requests through to completion, escalating and communicating with internal and external parties as needed.

What you'll do:

• Act as the first point of contact for all user support related queries regarding the core Applications
• Responsible for resolving & escalating user request tickets
• In charge of the inventory of all the Applications used in the company as well as regular check of Active and Inactive Applications in the companies internal Ticket/Asset Management tool
• Responsible for taking internal and external calls from the users regarding Application related incidents or service requests
• Ensure proper documentation, notification, escalation, tracking & follow up of all incidents/ service request
• Regularly provide statistical reports about support cases and incidents, review issues & propose corrective actions
• Level 2 support for all IT internal Applications (L1 support when no Application Specialist in the team or deputizing)
• Look for opportunities how to proactively improve the customer service and internal processes by identifying repeat issues or service risks and aid in prevention
• Take lead role on projects and extended tasks but also supports if the Application Specialist is not available
• Support the Manager with some high priority tasks or difficult customers
• Support Business with communication of changes for existing or new Applications

What you'll need:

• Diploma in Computer Science, Information Technology or relevant discipline
• At least 5 years' experience in user support focus on Application Support
• Experience in PLM
• Strong problem solving and system troubleshooting skills
• Technically proficient in Microsoft Office and use if Ticketing Systems
• Good command of written and spoken English
• Good interpersonal and communication skills
• Capability to work under pressure & fast pace environment

Cost Tracking and Analysis:

• Monitor and track costs across projects, operations, and logistics functions to ensure alignment with key stakeholders
• Perform monthly cost analyses to compare actuals against budgets, identifying variances and ends to support strategic decision-making.

Budgeting and Forecasting Support:

• Collaborate across departments to assist in forecasting activities, and help to develop and maintain cost-effective budgets.
• Prepare accurate cost forecasts and contribute to the budgeting process to support financial planning.

Reporting:

• Produce and provide regular reports on costs, budgets, and variances to keep stakeholders informed and facilitate transparency.
• Generate insightful cost and expenditure reports to support proactive cost management,

Project Cost Management:

• Manage project-specific cost tracking to ensure expenditures stay within budgeted limits and align with financial goals.
• Conduct spot checks on cargo and post-project cost reviews to assess profitability, addressing overspending when identified.

Invoicing and Activity Tracking:

• Generation and processing of invoices, Keeping and maintaining records of contracts, sales agreements, services, and activities are in cost tracker accurately.
• Support accounts receivable (AR) tracking by updating records and ensuring timely invoicing.
• Organize and document all invoices for easy access and retrieval.

Customer Service and Issue Resolution:

• Address customer inquiries and disputes about invoices, handling adjustments, and clarifying incorrect charges.
• Collaborate with finance, operations, and customer care to resolve invoicing issues promptly and enhance customer satisfaction.

Job Summary:

• Day: Monday - Friday
• Timing: 7.30am -5pm
• Location: CCL - Labrador Tower (3 mins walk from Labrador Park Mrt)
• Salary: $1500 + $200 allowances

Job Scope:

• Sorting and dispatching of designated Incoming and Outgoing Mails.
• Stock checking for supplies including printing papers, stationaries and pantry supplies
• Liasing with third parties in deliveries of office supplies.
• Processing regular mails and registered mails to be posted.

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Eugene Eiap Yeow Hong

Registration Number: R23112438

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Job Title: Data Security Specialist
Location: Singapore

About Us

We are a fast-growing IT technology startup that thrives on innovation and agility. We specialize in delivering cutting-edge solutions that empower businesses to harness the power of technology. We are seeking a highly skilled and detail-oriented Data Security Specialist to join our team. The ideal candidate will be responsible for safeguarding our organization’s data and ensuring its integrity, confidentiality, and availability. The Data Security Specialist will work closely with IT teams and other departments to design, implement, and manage security measures that protect sensitive information from unauthorized access, breaches, and threats.

Key Responsibilities

1. Develop Data Security Strategies

· Design, implement, and maintain data security policies and standards in compliance with international and Singapore-specific regulations (e.g., PDPA).

· Establish encryption protocols, access controls, and audit logging mechanisms to ensure the confidentiality, integrity, and availability of sensitive data.

2. Build Security Systems

· Design secure architectures for internal systems and cloud environments to protect against threats like DDoS attacks and data breaches.

· Manage compliance processes for certifications such as ISO 27001 and SOC 2.

3. Threat Management

· Conduct risk assessments, vulnerability scans, and penetration testing to identify and address potential security gaps.

· Monitor network traffic, logs, and event data to respond to and resolve security incidents promptly.

4. Training and Awareness

· Conduct security training sessions for internal teams to raise awareness about best practices.

· Create and maintain security-related documentation and guidelines.

5. Technical Collaboration and Support

· Collaborate with cloud architects and development teams to ensure security is embedded in system designs.

· Evaluate and integrate third-party security tools (e.g., SIEM, IAM).

Qualifications

• Bachelor’s or Master’s degree in Information Security, Computer Science, or a related field.
• At least 3 years of experience in data or network security roles.
• Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and their security features.
• Expertise in encryption algorithms (e.g., AES, RSA) and security protocols (e.g., SSL/TLS).
• Proficiency in SIEM tools (e.g., Splunk, QRadar), firewalls, WAFs, and IDS/IPS systems.
• Hands-on experience with risk assessment and penetration testing.
• Certifications (Preferred): CISSP, CISM, CEH, CCSP.
• Soft Skills: Excellent communication skills, with the ability to drive security practices across cross-functional teams.

Key Competencies

• Strong problem-solving skills with a startup mindset.
• Excellent communication and collaboration abilities.
• Ability to adapt to a fast-paced and evolving environment.

Short introduction

We’re looking for a Workforce Management Specialist to join our team in the Singapore office!

As a member of the WFM team you will be vital in ensuring agents are scheduled to be working at the right place and at the right time. You can expect to be working with a number of stakeholders from operational teams, product teams, and analysts, across all levels. You’ll be leveraging our WFM tools, providing support and expertise to our agents and operational leads. This coupled with deep understanding of our customers' needs, you will have a direct impact on helping our customers get support when they need us as well as enabling our agents to do their best work.

We are looking for superstars in both Scheduling and Intraday functions and will discuss your preference and forte during the interview rounds.

Your Mission

• Know exactly where SLAs and our metrics stand at any given time
• Create regular health reports for stakeholders and have a full understanding of the status of our queues, ready to articulate to our stakeholders
• Understand our forecasts and be able to iterate with your expertise and provide recommendations on how we can improve
• Introduce alternative forecasts when asked, based on the situation
• Help to create and execute the strategic plan and objectives outlined on a weekly basis, as well as collaborate to achieve our higher-level OKRs
• Independently and proactively make decisions and take actions based on established guidelines, data analysis and best practices
• Communicate with precision to relevant teams about ways to improve our SLAs, operational efficiency and distribution of our agents
• Ensure your stakeholders are constantly aware of what you’re working on and how you’re supporting them, actively aligning on priorities and action plans
• Carry out all necessary tasks related to managing our queues, including reviewing and iterating forecasts, creating scheduling patterns, publishing schedules, and working with the wider WFM team to find solutions that align with our objectives
• Create and/or adjust agents schedules for our teams based on the latest forecasted volumes to optimise to SLAs
• Confidently and calmly handle incidents and manage stakeholders while devising steps to mitigate the situation
• Identify process improvement opportunities and take the initiative to automate, improve efficiency, and reduce waste and cycle times across WFM practices

This role will give you the opportunity to

• Solve a truly global challenge - our rapid growth rate, global customer base and the inherent complexity of moving money makes growing our support model a truly unique challenge right at the heart of our mission
• Be an impactful member of the team which will give you an opportunity to have a say in anything and everything the team will decide and build
• Process large amounts of raw data and present using G Suite, advanced Excel techniques, and internal tools.

About you

• Are a Singaporean Citizen/PR. Please note that we are unable to sponsor visas for this role.
• Have at least 1 year of relevant Workforce Management experience (in-house or in an outsourcing environment) with contact centre planning, scheduling and intraday management using workforce management tools.
• You possess strong problem-solving skills and can efficiently manage multiple deadlines and stakeholders with varying priorities. Additionally, you are dedicated to our mission at Wise and prioritise customer satisfaction.
• You’re a good communicator. You’ve got excellent verbal and written English skills and you’ve worked internationally, cross-team, or cross-geo before, so you’ll quickly pick up on how best to communicate effectively across different cultures and time zones. We want someone who can effectively communicate complex information clearly to a non WFM/technical audience.
• You welcome an open feedback culture, happy both giving and receiving feedback to or from anyone in the organisation. You get it done. You have track record of identifying and resolving issues independently, taking initiative even under unfamiliar or ambiguous circumstances
• You understand numbers. You’re keen to work with numbers and use them as a guide to solve problems but can also keep a human aspect in mind
• Lean knowledge to document and improve processes in a structured manner is preferred but not required

Primary Job Responsibilities

• Source candidates using a variety of creative, cost-effective, and diverse methods including direct sourcing, networking, and internet research
• Create and implement outbound recruiting plans to proactively approach prospective candidates and talent pools
• Use analytical, data-driven sourcing strategies to produce effective and efficient search results
• Market and sell the Red Hat's message in a compelling way to top talent
• Develop the Red Hat employment brand in the external marketplace
• Understand and monitor our competition and be able to report market recruitment trends

Required Skills

• Minimum 3 years’ experience engaging and recruiting technical talent in ASEAN
• Experience with a variety of sourcing techniques
• Solid experience with professional social media tools like LinkedIn
• Ability to think like a marketer and create unique and effective marketing campaigns to select talent communities
• Ability to thrive in a team-based, dynamic, collaborative, and fast-paced environment
• Proactive attitude with a demonstrated ability to inspire and persuade people with a consultative approach