Operation Specialist | Up to $2,850 | 5 Days | Dhoby Ghaut

Location: Plaza Singapura

Working days: 5 days, 44 hours (Rotate shift based on roster)
Weekday: 11.45am to 9.15pm
Weekend: 8.45am to 6.15/7.15pm
Salary: $2,300 - $ 2,850

Key Responsibilities:

Primary Role

• Assist the Store Leader with the day-to-day operations of the Plaza Singapura branch.
• Oversee daily sales payment collections, always ensuring accuracy and compliance.
• Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.
• Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.
• Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.
• Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.

Secondary Role

• Support cross-functional cashiering or sales duties at Plaza Singapura, Music Square store when needed.
• Perform any other ad-hoc tasks assigned by the Store Leader.

Requirements:

• Minimum GCE O-Level & above
• 2 to 3 years of retail working experience
• Possess knowledge of Guitars, Drums or Keyboard products.

The Supreme HR Advisory Pte Ltd | 14C7279

Ong Boon Kiet (Travys) | R22104769

Senior Recruitment Consultant

Location: West

Salary: Up to $6K + Transport allowance

Working Hours: 5 days office hours

Job Scope:

• Provide Health, Safety & Environment (HSE) advice to all Businesses.
• Ensure compliance to all relevant Safety Management Systems.
• Ensure a safe working environment is made available to all employees, clients and contractors by ensuring that all regulatory HSE requirements are satisfied.
• Company Management Representative for all Safety Management System certifications.
• Central point of contact for all local HSE related issues.
• Development and maintenance of an effective Health and Safety Management System in line with Group policies and best practices.
• Development of an effective HSE strategy to support continuous improvement.
• Undertake accident/incident investigations and prepare/provide accident/incident reports where necessary.
• Undertake HSE inspections, audits and training where required.
• Provide appropriate advice to managers offering a practical and informed interpretation of Company Policies and H&S legislations in response to routine and non-routine matters to enable all operations to function effectively and consistently within established guidelines.

Job Requirements:

• Min. Diploma in any relevant field
• Min. 1-2 years relevant experience
• Registered Workplace Health & Safety Officer with MOM
• Knowledge of HSE management systems and procedures
• Preferably have own transportation

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Job Scope:

• Build six sigma and lean capability of colleagues through training and coaching (including IMEx orientation, IMEx elements, Innovation, process capability, M1 training and certification, 5S etc.)
• Support site opex lead in goal setting, goals cascade and performance reviews
• Continuously deliver measured improvement in performance in all aspects of business for all the IMEX Ecosystem(s)
• Lead Six Sigma and Lean projects that are aligned with the site's short term and long-term goals Provide leadership & guidance to Green Belts (Method 2) and Yellow Belts (Method 1)
• Promote Good Practices and sharing knowledge across the site through community of practice and within the network
• Own the CI element and work with site leadership team to ensure a consistent and impactful application of CI loop site-wide
• Own, maintain and promote CI reporting and tracking portal
• Promote CI culture through reward and recognition
• Develop courses of action and drive implementation of solutions
• Uphold code of conduct and values
• Play an active and impactful role to deliver flawless execution in the Business Excellence, Process
• Centric Team (PCT) by updating performance against metrics, highlighting & resolving issues, with appropriate escalations

Requirement:

• 3 -5 years Experience in Pharma/Chemical/Medical Device Industry
• Min Bachelors in Engineering or equivalent

TELE me at @yijingggggg or WA me at https://wa.me/+6598623556 NOW!
Interested candidates, please submit your resume to [email protected]

Alison Chen
Outsourcing Team
Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Position: Retail Operation Specialist

Working hours: 5 days’ work week, 44 hours per week; 11:45am – 2115pm (based on roster)

Location: Plaza Singapura

Salary: Up to $2,850

Responsibilities:

• Ensuring smooth day-to-day operations. A positive
• Handle inquiries, resolve issues, and provide a pleasant experience.
• Take proactive steps to support the team and improve operational efficiency.
• Cashiering duties, including handling payments accurately and efficiently, are a core part of the role, as well as supporting sales activities
• Ensure seamless transactions, and maintaining a customer-first approach.
• Assist the Branch/Store Leader with the day-to-day operations of the Plaza Singapura branch.
• Oversee daily sales payment collections, always ensuring accuracy and compliance.
• Supervise and monitor Part-Time cashiers in managing payments and other cash-related transactions.
• Respond to customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing prompt and helpful assistance.
• Deliver exceptional customer service with a customer-first approach.
• Maintain appropriate stock levels within the store and ensure accurate product tagging, pricing, and descriptions.
• Uphold the highest standards in visual merchandising by maintaining and presenting display products to a high standard.
• Perform any other ad-hoc tasks assigned by the Store Leader

Requirements:

• Minimum GCE O-Level & above
• 2 to 3 years of retail working experience
• Possess knowledge of Guitars, Drums or Keyboard products.
• Able to commence within short notice would be advantageous

HOW TO APPLY:

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidate will be notified.

Reg No: R1433814

EA License No: 20C0426 (Elitez & Associates)

1. Perform analysis and tests of drug products, raw materials, in-process materials, release test samples, stability samples, packaging materials, quantitative assays on samples, and/or finished products from manufacturing, to ensure quality standards and compliance with established specifications.
2. Preparation of reagents/diluents/ dissolution media as per STP.
3. Perform a various qualitative tests or qualitative assays on samples using modern and automated instrumentation.
4. Utilize electronic laboratory information systems such as LIMS for acquisition and processing of analytical data.
5. Ensure implementation of SOP for all corresponding activities.
6. Write controlled documentation related to QC Laboratory operations or testing such as SOP's, analytical protocols, analysis reports and forms.
7. Ensure real time documentation, maintain data integrity and appropriate traceability.
8. Assist in maintenance and calibration of test instruments per specifications.
9. Responsible for the accurate, timely and compliant execution of assigned projects, analytical testing and related documentation.
10. Responsible for checking all results in LIMS/RDS and reporting of any observed results that do not meet the requirement (OOS/OOT/Deviation) for further investigation.
11. Destruction of expired finished products/ raw material samples as per SOP and recording the same in the register.
12. Responsible for QC lab and equipment/instrument cleanliness.
13. Responsible for procuring and receipt of QC lab glassware and consumables.
14. Any other activities as and when assigned by the Superior.

Responsibilities

• Ability to lead the team and assist in preparation of BIM model and content for BIM Coordination meetings
• Adhere to BIM execution plan and project workflow criteria under the direction of Architect incharge
• Support project team and efficiency in workflow to achieve BIM deliverables as per requirements timely
• Leveraging BIM software and tools as a methodology to coordinate design documentation
• Assist in updating BIM standard and template for the project
• Be familiar with BIM submission, regulations and guidelines
• Provide guidance and conduct in-house BIM training to other team members
• Develop discipline specific BIM modelling content

Requirements

• Degree in Architecture or equivalent from any recognised tertiary institution preferred
• Specialist Diploma in BIM
• Minimum 5 years relevant working experience in building construction (Architecture), Singapore
• Good knowledge of Authorities' requirements and overall project process
• 5 days work week, Mondays to Fridays
• Working location: Central, Singapore

Interested and suitable candidate kindly click quick apply. Resume will be routed to Jasmine Chin Yan Min. We regret that only suitable candidate will be notified.

GEMS Recruit/EA License: 23C1459

EA Personnel No: R1442379 (Jasmine Chin Yan Min)

Responsibilities:

• Manage and maintain CRM and Ecommerce systems, ensuring data accuracy, security, and accessibility.
• Collaborate with sales, marketing, ecommerce, and customer service teams to understand their needs and provide solutions and enhancements to the relevant systems.
• Coordinate with developers and technical support teams to fix bugs and deliver customizations and enhancements to meet business requirements.
• Train and support users on functionalities and best practices.
• Monitor and analyze data to identify trends, opportunities, and areas for improvement.
• Integrate CRM with other business systems and applications.
• Stay updated with the latest CRM and Ecommerce related technologies and trends.
• Ensure compliance with data protection regulations and industry standards.

Qualifications:

• Minimum of 3 years of experience in IT with a focus on CRM and Ecommerce systems.
• Proven experience in managing and optimizing systems in a retail environment.
• Experience in CRM/Ecommerce customization, configuration, and integration.
• Familiarity with sales and marketing processes within the retail industry.
• Bachelor’s degree in Information Technology, Computer Science, Business Administration, or a related field.
• Strong technical knowledge of CRM systems (e.g., Salesforce, Capillary CRM, Microsoft Dynamics, Hubspot, Zoho CRM).
• Strong technical knowledge of Ecommerce systems (e.g., Salesforce, Magento, Shopify)
• Proficiency in database management and data analysis.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively within a team.
• Detail-oriented with strong organizational skills.
• Familiarity with retail industry processes and requirements is a plus.

Alluora is a leading beauty products company specialising in skincare, body care, and hair care. We are dedicated to delivering high-quality products to our customers and enhancing their beauty routines. Our products are sold online through platforms like TikTok and Shopee.

Job Summary: We are seeking a lively and engaging Full-Time Live Streamer to join our Alluora Pte Ltd team. As a Live Streamer, you will be responsible for hosting live streaming events, interacting with our audience, and showcasing our beauty products in an exciting and informative manner.

KEY RESPONSIBILITIES:

• Attend Company Events when needed.
• Prepare pre-marketing video before live streaming
• Pre-preparation of live streams
• Host regular livestream sessions on TikTok and Shopee to showcase Alluora's products, educating and engaging with potential customers.
• Develop creative and engaging content to drive brand awareness and sales.
• Interact with viewers in real-time, responding to comments, questions, and feedback to build a strong online community.
• Analyse livestream metrics (viewership, engagement, sales conversion) to improve content performance and drive continuous growth.
• Collaborate with the marketing team to create and execute content strategies, promotional events, and product launches.

REQUIREMENT:

• Passionate about beauty products, skincare, body care, and hair care.
• Prior experience in live streaming, social media influencing, or sales is a plus.
• Excellent communication and presentation skills.
• Comfortable on camera and able to engage audiences effectively.
• Flexibilities
• Adaptabilities
• Multitasking
• Ability to work independently and as part of a team

HOW TO APPLY:

If you are passionate about beauty and love engaging with audiences, we'd love to hear from you!

Please send your resume and portfolio to [email protected] or Whatsapp Us @ +65 8509 5375

Join us at Alluora Pte Ltd and be a part of our journey to enhance beauty experiences worldwide

Digital Marketing Job Responsibilities:

• Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
• Designs, builds, and maintains our social media presence.
• Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
• Identifies trends and insights and optimizes spend and performance based on the insights.
• Brainstorms new and creative growth strategies through digital marketing.
• Plans, executes, and measures experiments and conversion tests.
• Collaborates with internal teams to create landing pages and optimize user experience.
• Utilizes strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.
• Identifies critical conversion points and drop off points and optimizes user funnels.
• Collaborates with agencies and other vendor partners.
• Evaluates emerging technologies.
• Provides thought leadership and perspective for adoption where Digital Marketing Qualifications / Skills:
• Creating and maintaining client relationships
• Self-motivated yet customer-focused
• Proficient in marketing research and statistical analysis
• Highly creative with experience in identifying target audiences and devising digital campaigns that engage, inform, and motivateappropriate.
• Proficient in Adobe Illustrator software
• Diploma / Degree in Digital Marketing or equivalent
• A portfolio of past marketing achievements , competency is preferred.

Position Overview:

The Talent Acquisition Specialist will be responsible for managing the end-to-end recruitment process, including sourcing, screening, and interviewing candidates for various roles within the company. This role requires a keen understanding of talent market trends, exceptional interpersonal skills, and the ability to effectively collaborate with hiring managers to identify and attract top talent.

Key Responsibilities:

-Recruitment Strategy: Develop and implement effective recruitment strategies to attract a diverse pool of candidates for different roles, including technical, managerial, and executive positions.
-Job Posting & Sourcing: Create compelling job descriptions, post openings on various job boards, social media platforms, and company website. Utilize advanced sourcing techniques to identify and engage passive candidates.
-Candidate Screening: Review resumes, conduct initial phone screenings, and assess candidate qualifications to ensure alignment with job requirements and company culture.
-Interview Coordination: Schedule and coordinate interviews between candidates and hiring teams, and assist in preparing interviewers with relevant candidate information and interview guides.
-Candidate Experience: Provide a positive and engaging candidate experience throughout the recruitment process. Offer timely feedback and maintain clear communication with candidates.
-Hiring Manager Collaboration: Partner with hiring managers to understand their hiring needs and ensure alignment on job requirements, candidate profiles, and recruitment timelines.
-Market Research: Stay updated on industry trends, salary benchmarks, and competitive hiring practices to offer insights and recommendations to improve the recruitment process.
-Compliance: Ensure all recruitment activities comply with legal regulations and company policies, including maintaining accurate records and documentation.
-Employer Branding: Contribute to the development and enhancement of the company’s employer brand to attract and retain top talent.

Qualifications:
-Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience).
-Proven experience as a Talent Acquisition Specialist, Recruiter, or similar role, preferably in Retail/Education line.
-Strong understanding of recruitment techniques, labor market trends, and best practices.
-Excellent communication, negotiation, and interpersonal skills.
-Ability to handle multiple priorities in a fast-paced environment.
-High level of professionalism and discretion in handling sensitive information.

Preferred Skills:
-Experience with using several platform for sourcing candidate.
-Certification in HR or recruitment (e.g.IHRP or CEI) is a plus.
-Knowledge of Retail/ Education line.

Kohepets is one of Singapore' largest online pet stores in Singapore. We are growing rapidly in the pet food and pet supplies online retail space and are currently looking for energetic and highly-motivated people to join our team.

• Located in Woodlands (walking distance to Admiralty MRT Station)
• Monthly salary of $2,600 to $2,950
• Working hours: 8am to 5.30pm (Mon to Fri)
• Staff discounts for confirmed staff
• 13th month bonus and medical benefits
• Development and advancement opportunities

Job Description:

1. Ensure the timely and accurate listing of new products, as well as the on-going refinements and updates to listing descriptions, images and pricing. This workstream shall span across the company’s various e-commerce platforms including the company’s own website (Shopify), and other 3rd party platforms (Shopee, Lazada, Amazon and TikTok Shop).
2. Collaborate with the various departments and teams in the company to create and implement brand-consistent and appealing online promotional materials for e-commerce platforms, e.g. banners, photo collages, infographics and short-form videos.
3. Maintain a strategic overview of key operational policies imposed by the 3rd party e-commerce platforms and ensure that these are carefully reviewed and integrated into the company’s existing SOPs and workflow. These pertain to key operational aspects such as shipping rates/deadlines, returns and refunds, listing violations, order cancellations, and customer service recoveries.
4. Coordinate with the Customer Service team to ensure that customer service interventions for the platforms, e.g. redeliveries of missing items, collecting back defective orders from customers, are constantly reviewed against the platforms’ policies and protocols.
5. Maintain a strategic overview of the various campaigns and promotional mechanics available on 3rd party e-commerce platforms, and to develop and execute impactful campaigns and promotions that will yield long-term improvements for our e-commerce platforms.
6. Work effectively with the assigned account managers from 3rd party e-commerce platforms to increase sales through the monthly campaign cycles, and also to ensure the company’s long-term interests and strategic considerations are safeguarded.
7. Develop and review SOPs and workflows for the company’s operations and selling activities on the 3rd-party e-commerce platforms.
8. Contribute (as the domain expert on e-commerce) to the company’s continuous improvements efforts to streamline costs and optimize results for our e-commerce operations.
9. Ensure (as part of the operations team’s daily priorities) that time-sensitive procurement activities, e.g. sending of daily orders to the Company’s pool of Suppliers, are completed before the daily cut-off timings to ensure that deliveries and/or pick-ups from Suppliers are able to meet the Company’s service commitments.

Required Attitudes, Skills and Experience

• Proficient in Shopify and search engine optimization (SEO)
• Proficient in graphic design and video editing tools (e.g. Photoshop/Illustrator, Canva, Capcut)
• Proficient in common productivity apps and software, e.g. Microsoft or Google Office
• At least 3 years of experience in managing e-commerce operations on 3rd-party platforms (e.g. Shopee and Lazada)
• Adaptable to fast-changing operating environments and contexts
• Highly-dependable, focused & motivated team player with a positive attitude
• Strong communication skills
• Attentive to details, with a proven ability to interpret data and trends and to apply them to sound decision-making.
• Prior experience in pet food or pet supplies industries (big advantage)

✨Lead with Purpose, Ignite New Opportunities, and Shape your Future!✨

We are one of the leading Sales & Marketing company assisting our established clients in providing them a one-stop solution to increase their sales revenues and market shares through face-to-face marketing.

We are looking to develop the next talent from scratch in our industry to a business partner in the future. If you have the desire, our systems have set many talents just like you!

What you will be doing:
- Ensure customer satisfaction

Our client helps people to live better by moving better. They are expanding their team and is seeking Exercise Specialists to work in partnership with physiotherapists to help their clients rehabilitate post-surgery and recover from injuries.

As an Exercise Specialist, your primary role is:

• To conduct exercise sessions as part of a broader rehabilitation treatment plan for clients with musculoskeletal injuries;
• To help clients with injuries move and live better through exercise.

Work hours: Mondays to Fridays, 9am-6pm (subject to client's schedule) and alternate Saturdays 9am-1pm

Work location: Raffles Place, HarbourFront, or Tampines. Location assigned based on needs and candidate's suitability.

Requirements

• Strong growth mindset and proactive (i.e., take charge of their own learning)
• Eager to learn and apply their learning (i.e., inquisitive, open to feedback)
• Able to speak well
• Comfortable interacting with people
• Comfortable working in a multi-disciplinary team

The role is open to:

• Fresh graduates from Sport Science programmes;
• Physical therapy assistants from hospitals/private clinics (must have prior experience in doing exercise-related therapy); or
• Personal trainers who are looking to focus on rehab.

Benefits

• 6-month training provided
• Salary adjustment up to $3,100 upon completion of 6-month training and probation
• Bonus from 0.5 month based on appraisals (every 4 months) (i.e., 3 appraisals per financial year).
• Medical/Dental benefits
• Annual Leave

Apply now if you have the relevant training/experience and are keen to help people live better by moving better: https://apply.remotejobsasia.com/jobs/Careers/758310000002085041/Exercise-Specialist?source=CareerSite

For clarifications, please contact karyn(@)jobsjolt.com (Reg: R24120779)

Employment Agency: Jobs Jolt Private Limited

EA Licence No.: 24C2131

www.jobsjolt.com

We also operate Remote Jobs Asia www.remotejobsasia.com

Our client is a local leading player in Real Estate Industry, well-known for its diverse portfolio of properties and sustainable urban solutions. They are currently looking for several Retail Property Leasing Specialist due to team expansion. They are located at Central - easily assessible.

Responsibilities for Retail Property Leasing Specialist:

• Responsible for identifying and engaging potential retail tenants.
• Conduct market research, strategic networking, and proactive outreach.
• Manager will lead and mentor the team, ensuring the successful implementation of leasing strategies
• Primary focus will be on maximizing rental income and maintaining high occupancy rates.
• Responsible for finalizing lease agreements and managing documentation
• Build and maintain relationships with different stakeholders

Requirements:

• Diploma in any discipline
• Min 2 years of leasing experience
• Good communication and negotiation skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R2198636 (Oh Puey Xin)

Job Title: IT Operations Specialist

Job Description:

We are seeking an IT Operations Specialist with a diverse skill set encompassing basic network administration, Linux expertise, data center management, IT helpdesk support, knowledge of business continuity practices, familiarity with trading product setups, and a basic understanding of cybersecurity principles.

Responsibilities:

1. Basic Network Administration:

· Configure, maintain and troubleshoot network devices.

· Ensure network security protocols and procedures are implemented.

· Perform network monitoring and analysis.

2. Linux Hands-On:

· Manage Linux-based systems, including installation, configuration, and maintenance.

· Troubleshoot Linux server and application issues.

· Implement security measures and updates on Linux systems.

3. Data Centre Hands-On:

· Oversee the physical and virtual infrastructure of data center facilities.

· Ensure proper functioning of servers, storage systems, and networking equipment.

· Perform routine maintenance tasks and coordinate with vendors for repairs.

4. IT Helpdesk:

· Provide technical support to end-users, resolving hardware and software issues.

· Respond promptly to support tickets and inquiries, ensuring high levels of customer satisfaction.

· Document troubleshooting steps and solutions for future reference.

5. Business Continuity Knowledge:

· Develop and maintain business continuity plans and procedures.

· Coordinate with stakeholders to ensure effective disaster recovery strategies are in place.

· Conduct regular tests and drills to evaluate the effectiveness of business continuity measures.

6. Basic Trading Product Setup:

· Assist in setting up trading products, including product mapping and trading connectivity.

· Collaborate with trading teams to ensure smooth integration of trading systems.

· Troubleshoot trading-related issues and liaise with vendors as necessary.

7. Cybersecurity Focus:

· Implement cybersecurity measures to protect systems and data from unauthorized access, data breaches, and cyber-attacks.

· Conduct regular security assessments and audits to identify vulnerabilities and risks.

· Develop and enforce security policies, procedures, and best practices.

· Respond to security incidents, conduct forensic investigations, and implement remediation measures.

Qualifications:

· Diploma / Bachelor’s degree in Computer Science, Information Technology, or related field.

· CCNA certification or equivalent experience in network administration.

· Proficiency in Linux system administration, including shell scripting.

· Hands-on experience with data center operations and infrastructure.

· Prior experience in IT helpdesk support roles.

· Knowledge of business continuity planning and disaster recovery principles.

· Familiarity with trading systems and basic trading product setups is a plus.

· Strong understanding of cybersecurity principles and practices.

· Relevant certifications such as CompTIA Security+, ITIL are desirable.

· Strong problem-solving skills and ability to work under pressure.

· Excellent communication and interpersonal skills.

· Able to communicate in English and Chinese due to frequent interactions with China HQ and Chinese-speaking clients

If you find that you align with the requirements of this position and you are interested in the opportunity, please submit your CV to [email protected].

KEY DUTIES AND RESPONSIBILITES:

· Establish the optimal production volumes based on demand, analyzing rough cut capacity, resource planning and detailed equipment planning.

· Create Supply Plan at site level which incorporate production plan and release plans to ensure that the production plans are accurately reflected in ERP System.

· Assess the impact of production plan on the budget operation costs and inventory.

· Work with MSAT function to ensure new product transfers and CMC activities are planned as per customers’ requirement.

· Manage the sites delivery schedule on time in full (OTIF), ensuring that product is produced, released & shipped on time.

· Ensure high “Customer Service Level” ensuring up to date information with customers regarding delivery promises and inventory levels.

· Ensure direct communication with Customers / next point of supply chain, plant-internal and -external stakeholders & partners with regard to internal changes.

· Represent the point of contact for follow-up on time delivery dates and quantities & escalating changes related to supply.

· Optimize local planning processes such as lead times, planning policies and production frequencies to increase the efficiency of the production unit.

· Own and manage the planning parameters in ERP System like MOQ, campaign size, product segmentation.

· Manage procurement activities related to buying of pharmaceuticals ingredients and packing components in accordance with Company requirements and industry compliance.

· Support capital projects with budget more than US$10-20 millions in procurement of machineries and related engineering services.

· Conduct Request For Quotation (RFQ) and work with relevant department on final vendor selection

· Identify and develop purchasing strategies to meet internal stakeholders and external customers’ requirements.

EDUCATION & EXPERIENCE

· Education Level - Bachelor's degree in science or business

· Experience - 5 years planning/procurement experience in manufacturing environment and minimum 2 year experience in the pharmaceutical industry.

· In-depth experience with SAP system

· People management: leadership, cooperative, ability to influence

· Excellent critical thinking and problem solving capabilities

· Teamwork, influencing, communication skills, negotiation, conflict management

· Effective problem analysis and problem-solving

Location: Alexandra
Salary range: $2,800 - $3,500

Responsibilities:

• Efficiently handle and resolve customer inquiries received through phone, email, social media, and live chat.
• Collaborate closely with internal teams to ensure timely resolutions.
• Proactively identify and escalate trends, potential issues, and recurring service failures to the team lead or manager, implementing corrective actions to prevent future occurrences.
• Accurately log all customer service requests and follow-up interactions in the CRM system in a timely manner.
• Assist in processing and invoicing of local and export spare part orders.
• Prepare and generate weekly customer service reports, as well as monthly reports for the Business Unit (BU) and Head of Department (HOD).
• Manage spare parts inventory effectively.
• Undertake additional duties and project work as assigned.

Requirements:

• Previous experience in a call center, banking, or customer service environment is preferred.
• A positive mindset with a “CAN-DO” attitude and a passion for delivering high-quality customer service.
• Excellent phone etiquette, comprehension, communication, and interpersonal skills.
• Proficiency in Microsoft Excel, Word, and PowerPoint.
• Familiarity with SAP is an advantage.
• On-the-job training will be provided to ensure proficiency in role requirements.

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

The Client is a prestigious global bank and they are seeking individuals who are enthusiastic about the investment market to join their team of investment advisers to bring greater value to their clients.

About the job

• Work closely with relationship managers to understand clients investment needs & preferences and risk appetite, thereafter, providing sound recommendations and advisory.
• An ideal candidate should have a strong understanding of investment products such as UTs, Bonds, Equities & structured products.
• Keep up with market trends & news and provide timely updates to the relationship managers & clients.
• Work together with the team and contribute to the production of collaterals for internal and external stakeholders.
• Adhere to all company policies & regulations.

Skills and experience required

1. Minimum 5 years of relevant banking sales experience
2. Good communication & interpersonal skills
3. Good understanding of financial markets & investment instruments

Only shortlisted candidates will be responded to, therefore if you do not receive a response within 14 days please accept this as notification that you have not been shortlisted.

EA Licence No: 11C5502 | EAP Registration No: R2199597