JOB SUMMARY

• The Financial crime end to end Programme aims to evaluate FC processes E2E to improve client experience, enhance control effectiveness and deliver cost transparency. The role of the E2E Operational Transformation Initiative Specialist is to drive specific transformation initiatives helping to ensure that the programme has strong end to end process foundation, and support the FCE2E Operational Transformation Lead in the following:
• Evaluate technology proposals with a solid understanding of future process need. Contribute to a model where process foundations are strong and CTQs are well defined and understood.
• Support the execution of assigned process simplification initiatives within the FCE2E Program, from set-up to implementation; providing on-the-ground process management and improvement expertise.
• Identify process optimization opportunities and align priorities with regional / local stakeholders.
• Contribute to the FCE2E roadmap planning and execution and target state design with relevant data points and to be processes.
• Build, develop and maintain relationships with stakeholders (from senior management to staff on the ground); ensuring strong collaboration towards achieving FCE2E transformation objectives while supporting stakeholders meet local priorities and targets.
• Develop capabilities and skills of, process owners, process participants and 2nd and 3rd LOD in the practice of process management and improvements; supporting capability development for using effectively global process tooling.

RESPONSIBILITIES

• Support improvement projects such as kaizen events and DMAIC projects to identify improvement opportunities and achieve targeted improvements, bringing together cross functional teams and following a structured stage-gate approach.
• Scope new process improvement and transformation opportunities working together with process owners and other stakeholders, with the aim to set the change initiatives up for success. E.g., define problem statements, objectives, measure of success, project team resource requirements, and roles and responsibilities.
• Execute cross functional initiatives, baseline current state performance, identify and validate root causes, prioritise and implement solutions.
• Establish effective performance management across various levels of the organisation. Provide guidance on building effective and well-balanced management scorecards, as well as operational dashboards to run day-to-day operations.
• Demonstrate good application of lean six sigma tools such as CTQ (Critical to Quality) trees, FMEA (Failure Mode Effects Analysis), VSM (Value Stream Maps) and other relevant tools based on improvement need.
• Maintain a relentless focus on removing process waste in order to optimise capacity.
• Perform cost benefit analysis for the opportunities identified and provide sufficient business case for decision making. Revise these cost-benefit analysis and business cases throughout the project/programme lifecycle as required.
• Manage projects/programmes ensuring on-time delivery, define and comply programme governance and manage stakeholder expectations throughout the lifecycle of the initiatives.
• Actively identify potential risks and issues related to the delivery of change initiatives and propose mitigation actions in a timely manner, escalating major issues.
• Provide coaching and guidance to front line in terms of continuous improvement. E.g., effective and data driven root cause analysis (usage of fishbone, 5 whys, pareto analysis), establishing visual management and control plans.
• Facilitate workshops for process mapping, idea generation, root cause analysis or others based on project need. Ensure use of collaborative tools to enable effective remote workshops. Ensure adoption of New Ways of Working (NWOW) tools and mechanisms as defined by the Transformation office.

Strategy

• Provide input to the vision of bank’s Financial Crime processes to future proof the bank.
• Continuously develop knowledge of business processes and understanding of industry best practice.

Business

• Partner with stakeholders across the organisation (WRB, CIB, FCSO, FCC CIO, Data) in order to develop better and sustainable solutions.

Processes

• Understand WRB and CIB processes related to Financial Crime business strategy and align process improvements and metrics to these priorities

People & Talent

• Support a change mindset, building a culture of client centricity, improvement habit, agility, and accountability through standardised metrics and measurement, with the expectation that everyone in Operations are drivers and owners of client outcomes.
• Continually strive to share key relevant knowledge and learnings with the others across the team.
• Lead through example and build the appropriate culture and values, embedding a high level of team engagement.
• Ensure ongoing training and development for professional and personal self-growth.

Risk Management

• Manage changes and reporting in line with all relevant risk management frameworks, where applicable

Governance

• Develop awareness and understanding of the regulatory framework in which the Group operates and the regulatory requirements and expectations relevant to the role.
• Support effective governance in compliance with applicable internal policies and external laws and regulations, overseeing changes in business controls as required.
• Ensure that proposed changes/reengineering do not compromise existing risks and controls and where required strengthen them.
• Ensure process redesign/reengineering simplifies redundant, duplicate and unnecessary controls without value-added to effective risk management.
• Engage process and risk control owners upfront in design of process changes. Have oversight, direct tracking and monitoring of process improvement programs; and their impact on risk and control frameworks.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• FC E2E Programme Director
• FC E2E Accountable Executives (WRB & CIB)
• FCSO & FCC MT
• Head of KYC/ Onboarding and key Subject Matter Experts in CIB and WRB
• Head of Compliance and key Subject Matter Experts
• Head of Data/ Chief Data Office
• T&O Programme Management
• Programme Directors, Hives, Architects and Product Owners of Satellite Programs contributing to the delivery of the FCE2E transformation.

Other Responsibilities

• Operational Excellence - You are passionate about operational excellence and efficiency. You have an ability to spot unusual patterns and sharp attention to detail.
• Analytical - Excellent analytical skills, including ability to use business intelligence tools, and sort through complex data to articulate business trends and implications.
• Discipline - Excellent time-management skills and ability to handle multiple tasks simultaneously. Highly process and policy oriented.
• Attitude - Goal-oriented, positive and proactive. Comfortable in a fast-paced, results-oriented work environment. Ability to communicate effectively with senior leaders.

Our Ideal Candidate

• 5 plus years experience in Banking industry especially Financial Crime related roles is a requirement.
• Strong understanding of Financial Crime related processes, technology, rules and regulations are requirements,
• Bachelor’s degree in Business, Finance, Data Science, Statistics.
• Prior experience in Process Improvement / Process Excellence / Change Management and Transformation type roles would be an advantage
• Certified Lean Six Sigma Black Belt or equivalent would be an advantage
• Ability to use Python or R to perform Statistical and Data Analysis is an advantage

Role Specific Technical Competencies

• Lean Six Sigma / Process Improvement
• Statistics & Advanced Data analysis
• Written and oral presentation skills
• Data Science & Programming (Python)
• Project Management
• Financial Crime knowledge

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world’s leading banks.

At Allegis Global Solutions we’re proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome. Moreover, we’re incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.

Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.

Supply Chain Management (SCM) is responsible for the overall commercial and risk management with the bank’s external third-party vendors. To meet increasing business demands, the SCM team is looking for a candidate with strong experience in sourcing / procurement with a specific expertise in aAuctions (with a preference for Reverse eAuctions), and the gravitas to engage stakeholders within business function to support key priorities. The successful candidate will be responsible driving the adoption of auctioning capabilities and influencing and executing sourcing activities through auctions in collaboration with the SCM Category Management capability as well as various business functions and related support teams and must be able to demonstrate excellence in driving favourable commercial outcomes. The successful candidate will also be responsible for benefits tracking and reporting.

RESPONSIBILITIES

Strategy

• Develop the eAuction capability within Supply Chain Management, including:
• Enhancing existing processes to embed eAuction Capability
• Integrate eAuction thinking into the SCM community
• Identify Priority Reverse Auction opportunities from in-flight Sourcing Engagements
• Drive the execution of eAuctions by supporting Global Category Management and embedding the approach into the Global Category Strategies.
• Liaise with the business functions leads to produce a needs assessment that is aligned to their business plans

Stakeholder Management

• Ensure the intrinsic business value of the eAuction approach is communicated and understood by the business functions and the SCM department.
• Provides guidance on the SCM eAuction process, system, and benefits.
• Assist stakeholders in achieving their strategic objectives through the deployment of eAuctioning.

Project Management

• Identifies and mitigates risks that would impact the overall success/failure of eAuctioning.
• Ensures eAuction supported sourcing projects are prioritized and delivered against agreed timelines
• Supports, leads and executes sourcing initiatives supported by eAuctioning.
• Implements regular category eAuction reviews with Global Category management leads, to ensure all stakeholder requests are being owned

Cross Functional Engagement

• Work in a highly effective Supply Chain Management (SCM) team that will deliver commercial agreements that exceed stakeholder and client expectation.
• Keeps open channels of communication to ensure high level of engagement
• Contribute to process improvement initiatives
• Engages functions and businesses in collaboration with Global Category Management to enhance awareness of the eAuction process.

Risk Management

• Assist in effective governance and controls for the eAuction engagement process.
• Supports the business functional vendor management teams in day 2 supplier matters
• Operate in compliance with mandated sourcing processes, policies, and procedures

REQUIREMENTS

• Bachelor/Master Degree with 5 years’ experience in Procurement
• eAuction practitioner
• Possess strong relationship-building skills, with an ability to work effectively with peers and senior stakeholders across multiple regions
• Agile and comfortable with dealing with complex datasets
• Effective verbal and written presentation and exceptional communication skills
• Strong project management and problem-solving skills
• Self-starter and resilient
• Strong cognitive ability to design meaningful dashboards to drive key management decisions

Responsibilities

• Review and negotiate IT contracts with suppliers

• Working in close collaboration with the Strategic Sourcing & Procurement colleagues, Group Legal and IT stakeholders .

• Ensure compliance, process standards and guidelines.

• Provide advice on contracts, explain impact of contract gaps and mitigate contract risks to the stakeholders effectively and collaboratively.

• Ensure the right risk culture through strong communication lines with stakeholders and colleagues.

Skills/Requirement

• ITE/Diploma in Human Resources, Business Administration, or a related field.

• Strong organizational and time-management skills.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

• Excellent written and verbal communication skills.

• Attention to detail and accuracy in managing data and reports.

COMPANY DESCRIPTION

Care Corner Singapore Ltd was founded in 1981, in a climate of changes in the early 1980s, as economic competition in the region intensified and the rift between the wealthy and the lower-income in particular the Chinese blue-collar workers, widened. Rev Tan Tien Ser and a group of passionate individuals believed that these marginalised people with lower income and little opportunities for a formal education could be helped to realise their potential and become more competent and fulfilled persons. Through a series of early outreach initiatives, Care Corner has evolved into an organisation offering a wide range of programmes and services delivered through various social service centres located island-wide. In a bid to stay relevant to the needs of the community, Care Corner has continuously strived to offer new and innovative programmes to support those in need and the less privileged.

RESPONSIBILITIES

Care Corner Learning and Special Needs Support is looking to expand our focus from just educational therapy to providing wholistic support for children with learning and special needs. We are seeking a Specialist with a passion to support children with learning and special needs. This individual would ideally have experience teaching children individually or in small group sizes, open to working from different locations and keen to teach children in our own Intervention Programme.

Roles & Responsibilities:

• Plan and teach English and Math to children (age 5 to 12) with learning difficulties/disabilities.
• Plan and conduct individual and group intervention programmes/activites for children with special needs.
• Assess the developmental needs of children, doing up each child's Individual Educational Programme (IEP) and Progress Report (PR) to address the needs of the children in the assigned classes.
• Engage parents in executing intervention and development strategies for the children.

Requirements:

• Minimum Diploma in Early Childhood/ Pre-School Teaching/ Early Years/ Special Education, Learning DisordersManagement or any other related fields.
• Advanced Diploma in Early Childhood Intervention (Special Needs) will be preferred.
• Experience in specialised intervention methods with children will be an added advantage (e.g. OG, Jolly Phonics, visual processing training, rhythmic movement training).
• Good communication and interpersonal skills.
• Entry level candidates and candidates without the relevant experience are welcome to apply if you have a passion to work with children with special needs.

Location: Primarily Woodlands. Required to work from different centres, eg. Tampines, Toa Payoh.

There are two levels - Specialist and Senior Specialist, relevant experience will be aligned to right role level.

• Minimum Diploma in Early Childhood/ Pre-School Teaching/ Early Years/ Special Education, Learning Disorders Management or any other related fields
• Advanced Diploma in Early Childhood Intervention (Special Needs) will be preferred
• Experience having taught subjects such as English and Maths to Primary level students will be preferred or teaching Phonics to younger children maybe considered with Allied education background to cater to the classroom requirement

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Job Summary:

To underwrite Financial Institutions (FI) and Financial Lines account within International Specialties and provide counsel and advice on underwriting related issues. Provide technical expertise in this business area and maintain and improve market reputation of the Beazley brand.

Key Responsibilities:

Product Specialist

• Develop and maintain the focus group(s) strategy to ensure optimum profitability, premium growth, and market share.
• Liaise with other Beazley Focus Groups offering similar coverage to foster a consistent underwriting approach across the company.
• Oversee the development of focus group(s) products, underwriting guidelines and rating techniques.
• Liaise with the claims team to ensure claims frequency and severity is effectively monitored in the pursuit of underwriting profitability.
• Marshall and identify the necessary internal and external resources to anticipate and monitor developments that may alter the perception of risk.
• Liaise with the Broker Relations and Marketing team to promote our capabilities to our broker partners to pursue profitable long-term growth.
• Create and maintain a competitive differentiation for the focus group’s products, by building the brand to facilitate the placement of new business with Beazley.
• Monitor competitive, regulatory, distribution and economic environments for business opportunities in conjunction with the relevant stakeholders.
• Recognised as a product expert and leader internally and externally.

Underwriting

• Develop and underwrite a profitable portfolio of Asian FI business as part of International Specialties.
• Structure tailor-made solutions by considering the team underwriting parameters and underwriting policy and using underwriting knowledge and experience to win new business and retain existing.
• Monitor premiums, costs and claims ratios per contract and take corrective measures if necessary to ensure long term profitability at account level.
• Evaluate appropriate risk premium by considering the risk costs, reinsurance cessions, capital exposure as well as the underwriting and general administration costs to ensure profitability, using rating models as applicable.
• Monitor peer underwriters in their daily work to ensure profitability as well as efficient and cost effective administration of the Asian FI account.
• Monitor and supervise assistants in their daily work to ensure compliance with underwriting philosophy and policy and consistency within the team and Specialty Risks.
• Comply with Beazley’s underwriting control standards for business written through Lloyd’s and any of Beazley’s subsidiaries or internal MGAs.
• Develop a good working relationship with the claims managers on this class of business.

Client Management

• Advise, assist and service clients on insurance and risk matters to ensure clients’ satisfaction.
• Foster positive relationships with clients to get a mutual understanding of both their and Beazley’s needs.
• Maintenance of good business relationships with brokers.
• Maintain awareness of overall Beazley product range and take advantages of opportunities to introduce other Beazley products to clients.

General

• Leverage networking opportunities within the business to develop standardised underwriting policy and best practice within Beazley.
• Develop best practice and disseminate business and class knowledge within the FI, International Specialties and Specialty Risks team.
• Work with peers within FI, International Specialties and Specialty Risks to maximise business opportunities and profitability within the department. This will include but not be limited to sharing market information, marketing sources and cross selling opportunities.
• Share and gather knowledge within the Beazley Group to ensure dissemination of best practice and maximise business opportunities and profitability across the Group.
• Production of presentations and marketing literature as required.
• Production of business plans/research documents for the Asian FI account as required.

It is important that within all your interactions both internally and externally you adhere to Beazley’s core values - Being Bold, Striving for Better, and Doing the Right Thing – as they contribute to an internal environment of teamwork and promote a positive brand image and experience to our external customers. We also expect Beazley employees to:

• Comply with Beazley procedures, policies and regulations including the code of conduct which incorporates FCA and PRA Conduct rules.
• Undertake training on Beazley policies and procedures as delivered by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.
• Display business ethics that uphold the interests of all our customers.
• Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.
• Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Culture & People or assurance teams (compliance, risk, internal audit) and ensure you keep up to date with developments in these areas. This may include, amongst others, Beazley’s underwriting control standards, Beazley’s claims control standards, other Beazley standards and customer relationship management.
• Carry out additional responsibilities as individually notified, either through your objectives or through the learning management system. These may include membership of any Beazley committees or working groups.

Personal Specification:

Skills & Abilities

• Proficient underwriting skills
• Accurate and numerate
• Strong analytical skills with attention to detail
• Able to communicate effectively with others, both verbally and in writing
• Ability to manage time, meet deadlines and prioritise
• Motivational skills, including ability to train other underwriters / support staff

Knowledge & Experience

• General commercial and financial knowledge
• Experience in insurance industry
• Extensive underwriting experience and expertise in FI and the Asian markets
• Thorough knowledge of underwriting policy, philosophy and practice
• Advanced knowledge of underwriting processes and systems
• Client service experience

Aptitude & Disposition

• Result focused, self-motivated, flexible and enthusiastic
• Professional approach to interact successfully with managers/colleagues/external suppliers
• Team worker as well as able to work on own initiative
• Customer focused, with a strong ethic of service and fairness to the customer

Competencies

• Achievement drive
• Analytical thinking
• Strategic thinking
• Service focus
• Team working
• Forward thinking
• Influencing
• Conceptual thinking

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

We are hiring Quality Control Specialist to be outsourced to our clients from reputable healthcare organizations.

Apply now!

Job Scope

• Project management: analytical, raw material and microbiological method introduction and analytical equipment qualification
• Assist in regulatory filing and method launch
• Helping out in invalid results tracking, trending and investigation
• Conducting unexpected results investigation
• Control trend establishment and investigations
• Reference standard and reagent qualifications
• Conducting compendia review
• Assisting in audit preparation and involvement and other tasks as assigned.

Job Requirements

• A minimum experience of 3-5 years in Pharmaceutical, Biopharmaceutical or related manufacturing environment.
• Six Sigma Greenbelt training would be helpful.
• Demonstrated experience e.g. in the area of method validation, method transfer, method verification.
• Demonstrated ability to collaborate with cross functional or cross sites to achieve objectives.

All Interested candidates are invited to email your resume in MS Word format to:

[email protected]

Please include your full working experience, education background, notice period, expected salary.

Sheryl Tan
Outsourcing Team
Recruit Express Pte Ltd
Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Why Join Us?

• Attractive Newcomer Bonus
• Career Progression & Development Opportunities
• Opportunity to Work Alongside an Innovative Team

Job Descriptions:

• Lead/manage a team of Quantity Surveyors in the administration and review of procurement and contract management
• Review contract documents and providing cost estimates on tenders
• Prepare and monitor project cost budget, cash-flow for project, track changes in design/construction work, variations and adjust budget projections accordingly
• Oversee and manage main contract progress claim and subcontract payment including variation claim
• Resolving contract disputes and contract claims, assessing entitlement for extension of time and loss/expense claim
• Able to independently lead/manage large scale project
• Manage record keeping for all contract-related correspondences and documentations
• Communicate contract-related information to all stakeholders
• Ensure timely finalization of main and subcontract

Job Requirements:

• Bachelor’s Degree in Quantity Surveying / Construction Management / Civil Engineering or related fields
• Minimum 5 years relevant experience in contract negotiation, administration and/or management
• Excellent communication and negotiation skills, analytical mindset, problem solving abilities, as well as keen interest and motivation in a high growth and entrepreneur environment
• A high level of integrity, dependability with a strong sense of urgency and result oriented

We’re looking for someone energetic, proactive and meticulous to ensure the smooth and efficient running of our delivery operations. If you love delighting customers, take complete ownership of your duties, and strive for excellence, we want to hear from you.

You will:

• Pack, deliver, set up and tear down catering buffets/mini buffets in a timely and organised manner.
• Pack and deliver general meal box orders in a timely and organised manner.
• Achieve a high level of customer satisfaction and service standards.
• Maintain a high level of hygiene and cleanliness of delivery vehicle(s).
• Assist in logistics-related work.
• Perform any other ad-hoc tasks assigned to you from time to time.

We're looking for someone with:

• Ownership - you think and act like a business owner, not a worker.
• Strong work ethic - you care deeply about doing things well.
• Optimism - you always see the glass as half full.
• Hospitality - you love delighting customers.
• Physical strength to handle bulky items.
• A class 3 driving license (manual).
• 2 years driving experience (preferred).

What's in it for you:

• Halal certified food establishment.
• Work with a fast growing, at the same time, lean and mean team, to make real world impact.
• Have a lot of ownership and drive your own results and progression.
• Smart people who sweat the details and push for the highest standards.
• Training, mentorship, buddies, in-house university program to help you grow.
• Other benefits include competitive compensation package, health care and birthday leave.

BRIEF DESCRIPTION

This position works with the reporting head in the department to execute service agreements at, or above the customers' standards. He or she is accountable to handle principal & agency related shipments; documentation preparation and to also work closely with the Sales Team to deliver excellent service to our customers.

JOB SCOPE

• Timely completion of documentation flow to facilitate the import/export/cross trade shipments.
• Issue shipment related documents (i.e Bill of Lading, invoices, pre-alert, etc).
• Coordinate closely with internal offices / agencies & clients to deliver a seamless supply chain flow.
• Equipment/inventory planning and fulfilment.
• Provide quotations and sailing schedules as requested by a direct inquiry from customers.
• Ensure timely monthly closing of jobs and maintaining relevant files relating to shipments to provide a record and review trail.

WHAT ARE WE LOOKING FOR

• Minimum 1 year operational experience in NVOCC / Co-Loader is preferable for this position.
• Preferably specialised in Logistics/Supply Chain or equivalent will be an added advantage.
• Experience in liasing with Shipping Principals and Agencies will be an added advantage.
• Result oriented, pro-active and possess a positive work attitude with good customer service.
• Fluency in both written and verbal communication skills (English).
• Required Skill(s): Microsoft Office (Word / Excel), preferably Microsoft Outlook as well.
• Salary offer will scale accordingly to your relevant work experience.

ATTRACTIVE COMPANY WELFARE BENEFITS

• 5 days work week
• Medical & Dental Benefit
• Other benefits (revealed during interview phase)

PLEASE INCLUDE THE FOLLOWING IN YOUR CV

• Last drawn salary
• Expected salary (salary offer is negotiable and will be in accordance to level of experience)
• Availability
• Reason(s) for leaving current/previous job

Responsibilities:

• We are seeking an experienced IT Contract Specialist to review and negotiate IT contracts with suppliers for various Bank initiatives.
• The role involves close collaboration with Strategic Sourcing & Procurement, Group Legal, and IT stakeholders to safeguard the Bank’s interests and optimize supplier value.
• Negotiating and reviewing IT contracts, ensuring compliance with bank policies, standards, and guidelines.
• Providing expert advice on contracts, identifying and mitigating risks, and explaining contract gaps to stakeholders.
• Maintaining strong communication with internal teams to promote a robust risk culture and collaborative decision-making.

Skills/Requirements:

• Contract Negotiation: Expertise in negotiating IT contracts with suppliers.
• Stakeholder Management: Ability to collaborate effectively with cross-functional teams, including Strategic Sourcing & Procurement, Group Legal, and IT.
• Risk Management: Skilled in identifying, assessing, and mitigating risks related to contracts.
• Compliance Knowledge: Understanding of policies, processes, and guidelines to ensure contract compliance.
• Communication: Strong verbal and written communication skills to explain contract details and risks to stakeholders.
• Problem-Solving: Ability to identify contract gaps and provide practical solutions.
• Attention to Detail: Meticulous in reviewing contracts and ensuring all terms align with organizational objectives.
• Reporting Structure: Reports to the Sales Manager, adhering to quality and environmental management protocols while contributing to improvement initiatives.

Interested candidates, who wish to apply for the above position, please send in your resume to [email protected]

We regret to inform that only shortlisted candidates will be contacted.

This is in partnership with Employment and Employability Institute Pte Ltd (“e2i”). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to e2i’s PDPA.

Are you driven and ambitious? ‼️

If so, we want you to be on our team as a Sales and Marketing Superstar!

Job Description

Technically skilled and detail-oriented person that can run various manufacturing / production equipment producing high-quality and strict quality control products. Production is performed in a clean room of 5000-1000PPM.

The PO will work within our production team to ensure that all products meet our company’s standards for quality, performance, and efficiency.

Machine Maintenance & Production:

• Adjust and configure the machine according to engineering specifications for production.
• Perform maintenance, install, test, and calibrate mechanical and electronic components within each machine.
• Ensure alignment, accuracy, and precision of parts and products during the production.
• Cross-training with Quality Control Department to understand both Work-in-Progress (WIP) products and Finished Goods(FG).

Quality Control & Inspection:

• Conduct pre-production checks to verify the availability and condition of the raw materials and machine.
• Perform routine inspections of machines throughout the production process to identify defects or issues.
• Document and report any inconsistencies or quality control issues to the production manager.
• Maintain and ISO 9001 and SOP compliant environment and process.

Technical Troubleshooting & Maintenance:

• Diagnose mechanical and electrical problems within machines and perform necessary repairs or adjustments.
• Follow standard operating procedures for maintenance and troubleshooting of production equipment.
• Maintain a clean, organized, and safe working environment, adhering to all health and safety guidelines.

Process Improvement:

• Work collaboratively with the production team to improve processes and efficiency.
• Provide input on machine design or assembly changes to improve performance and ease of production.
• Assist in implementing and documenting best practices for production to enhance quality and productivity.

Inventory & Material Management:

• Track inventory of all equipment, parts and materials used in the production process and report shortages.
• Ensure proper storage and handling of materials, parts, and finished products.
• Prepare and update production reports, tracking units produced, time spent, and any issues encountered.

Experience:

• Proven experience (2+ years) in machinery operation or production, preferably with screen printing machines or other manufacturing similar equipment.
• Strong understanding of mechanical and electrical systems, with the ability to read and interpret blueprints and technical drawings.

Skills:

• Strong attention to detail and precision.
• Good critical thinking and problem-solving skills with a proactive approach to troubleshooting.
• Ability to work both independently and as part of a team.
• Familiarity with quality control processes and standards.

Working Conditions:

• Must be able to handle high temperature environment (short term) and combustible raw materials.
• Require standing for substantive periods and working with hands in close spaces.
• Require wearing some PPE/ other protective gear and following safety protocols.

• Responsible for clinical evaluation of patients
• Perform patients counselling on medical and surgical treatments
• Handle diagnostics e.g HVF, OCT, Corneal Tomography, Biometry, Ultrasonography, Fundal and Anterior Segment Photography etc.
• Support in laser refractive surgery (LASIK, RelexSMILE & PRK)

Requirements:

• OOB fully registered
• At least 2 years of experience as an Optometrist

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Our client is a global healthcare company. They are now recruiting a Product Specialist to be part of their team to assist their team for the next phase of their business. They are located in the Central - easily accessible.

Roles and Responsibilities:

• Understand company policies, marketing strategies, and industry guidelines.
• Stay updated on product knowledge, market trends, and competitor activities.
• Maintain an up-to-date list of key HCPs and ensure regular, effective engagements.
• Plan and achieve coverage and frequency targets for HCP visits.
• Achieve budget targets in assigned territory, ensuring wide and deep product penetration across clinics and hospitals.
• Monitor and report on competitor activities and market trends.
• Maintain company materials and submit monthly expense claims on time.

Requirements:

• Degree in Pharmaceutical / Nephrology or related field.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R23118456
• EA Personnel Name: Law Yi Xin

Who are we?

HubSpot is a leading customer relationship management (CRM) platform for scaling companies. Tens of thousands of customers all over the world use our marketing, sales, and customer success software to grow their businesses. It's our mission to not just help them grow, but to help them grow better.

At HubSpot, we believe that our values live in our hearts, not our hallways. We want to build a company where people feel empowered to do their best work, wherever they are.

What’s the role?

We are looking for a Account Executive, Small Business to join our highly successful Sales Team. You will use proactive and inbound selling strategies to find and close new business, and increase the customer's usage of the HubSpot platform over time. You will use your knowledge of digital transformation and change management to act as a trusted advisor and business consultant to the customer, running the sales process end to end with them.

What are your responsibilities as an Account Executive?

• Run a full sales cycle and close both new business and install base at or above quota on a monthly cadence
• Find new prospects from both inbound and self-sourced leads
• Run qualification calls with C-level executives and department leaders
• Run online, and occasionally in person, product demonstrations
• Sell through internal champions to multiple stakeholders, as well as directly to C -level
• Work collaboratively with HubSpot's marketing and technology departments to evolve our sales strategy when new features and products are introduced

Who are you?

• 2 years+ of full closing experience in the Small Business space with a focus in the SaaS technology industry, preferably with experience in the Singapore or North Asia Region
• Experience in a complex selling environment
• Have presented and pitched to C-level executives on a business change
• Management of monthly and annual pipeline as well as proven accuracy in forecasting
• Goal-orientated with track record of overachieving on monthly & annual targets
• Trained and/or certified in a standardised sales method (E.g. Sandler)
• You will also have a proven ability to drive results, be resilient during challenging sales situations, have a customer-first mentality and a strong growth mindset.

How will you excel in this role?

• An understanding of how businesses grow, and confidence in advising C-level executives on growth strategies
• Genuine curiosity about business and technology
• A growth mindset and a habit of seeking feedback for self-development
• High performance in areas outside of professional work (E.g hobbies, side business, sport, creative)
• Having taken on additional responsibility in a team environment (E.g coaching, mentoring, team projects)

What are the benefits?

• Generous remuneration and stock units + uncapped commissions!
• Hybrid work environment You can choose to work from Home, Office or Flex!
• World class new hire training and onboarding
• An education allowance up to USD$5,000 per annum
• Unlimited Time Off Policy
• Private health insurance allowance & Annual fitness reimbursement
• Opportunity to work with amazing colleagues who embody HubSpot’s HEART core values
• Primary Caregiver Leave of 16 weeks and Secondary Caregiver Leave for 6 weeks
• Check out the HubSpot Website to see all our wonderful Benefits

The candidate will support the Legal, Regulatory and Compliance Department (“LCD”) and reports to the Chief Regulatory Officer.

Key Duties and Responsibilities

• Develop and strengthen the compliance culture in APEX and related entities
• Conduct the licensing application process for fund management
• Support other related functions undertaken by LCD

Requirements:

• University degree from reputable institutions.
• At least 3 years’ relevant working experience in derivatives trading compliance or derivatives trading surveillance, with a strong focus on the financial services industry.
• Team player with good writing, communication and interpersonal skills, including excellent Chinese proficiency.
• IT literacy and ability to work with large datasets are preferred.
• Deep understanding of relevant regulatory frameworks and licensing requirements

Responsibilities:

Program Support Activities

• Develop and deliver training within the scope of ATM system contracts.
• Develop and maintain the training syllabus including:Production and maintenance of training methods/tooling and documentation as directed by the Training Manager.
  Maintenance of eLearning syllabus/content.
  Managing access to eLearning as required by project/program requirements.
• Provide operational support to V&V:Contributing to test validation on time and on budget, in cooperation with the customer representatives, during Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) at the program’s relevant site
• Contributing operational concept/context to the correction and validating the Problem Change Reports (PCR’s) in coordination with the other teams (e.g. System Engineering, V&V)
• Contribute to the maintenance of traceability between customer requirements and the functional baseline
• Support Technical Working groups both internally and externally to define technical solutions that are operationally fit-for-purpose.
• Develop and conduct test procedures in conformity with specifications in order to ensure customers’ acceptance of ATM products.
• Provide system use guidance to existing and potential customers when required.
• Deliver ATC Awareness training as required to internal AMS teams.

Bid and Strategic Business Activity

• Provide ATS support and advice to the Thales Engineering and Marketing teams.
• Support development of Sales & Marketing Department product demonstrations in responding to Requests for Tender.
• Deliver product demonstrations to:prospective clients
  client management, technical and operations personnel.
• Review and provide feedback of proposed enhancements of the TopSky product [product roadmap]
• Assist the Operational Support and Training Manager with preparation/validation of AOS estimates in the context of projects/bids

General

• Prioritisation of competing deadline activities
• Identify risks, and propose effective solutions; execute mitigation actions and report on outcomes and residual risks
• Provide recommendations to Lead ATC Operations Specialist and Operational Authorities on modification of ATM related products/features.

Requirements:

• At least 5 years of Operational ATC experience across multiple disciplines.
• Firm understanding and demonstrated experience in training development and instruction.
• Significant ATM product knowledge or at least 2 years as a member of a Project Team involved in the implementation of a modern ATM system
• Excellent written and oral communications skills
• Capable of working in a self-directed environment without direct supervision
• Ability to work in a multicultural environment,
• Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales's key values
• Comply with all relevant company Occupational Health, Safety and Environmental policies and frameworks and work practices, with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure safe work practises at all times.
• Comply with all relevant Company policies and procedures
• Willingness to undertake periodic interstate or international travel as part of project/program support.
• ATM End users in-the-field use of Thales solutions / products.
• Operational activities, organisations, roles and customer decision making processes when implementing Thales solutions / products.
• The trend of the evolutions of the strategic operational approaches and the future needs of the customers / users.
• Air Traffic Control Licence (Current or previously held) will be added advantage.
• Knowledge in Operating System [UNIX, Linux, Windows] will be added advantage.
• Proven problem identification and analysis skills and system requirements analysis skills
• PC Software - Word, Access, Excel, PowerPoint, AuthorIT.

Job responsibilities:

• Manage pipelines via channels such as sourcing, screening and referrals for multiple, complex searches to find and engage key technical talents of all levels.
• Collaborate closely with the Recruiting team & hiring managers throughout the recruitment lifecycle.
• Develop a holistic business understanding and manage stakeholder relationships.
• Conduct complex data analysis and share market intelligence to business leaders .
• Prequalify potential candidates to determine their qualifications.
• Own interview scheduling process and communicate logistics to both candidates and hiring teams.
• Manage candidate communication throughout the recruitment process and providing feedback.

Requirements:

• Bachelor Degree in Business Administration, Human Resource Management or similar discipline.
• Possesses at least 1 year of working experience performing talent sourcing in a high-volume environment (via search firm or in-house recruiting environment).
• Proven experience with research/sourcing tools (ie. Boolean, LinkedIn and other alternative sourcing techniques) to identify & engage passive candidates within the internet industry talent space.
• Excellent interpersonal skills with the ability to build rapport with stakeholders and communicate effectively across all levels of the organization.
• Advanced proficiciency in MS Excel for data operation, management, extraction, analysis is a plus.
• Ability to contribute in a fast-paced, dynamic work environment and prioritize multiple functions and tasks.

Interested applicants please submit your resume to [email protected] or click Apply Now button.

We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Job Responsibilities:

• Responsible in full spectrum of recruitment processes (e.g., posting of opening positions on job portals, screening of resumes, scheduling interviews, preparation and facilitating onboarding of new hires)
• Champion in building employer branding (career fairs, talks, industry partnerships).
• Plan, schedule and lead recruitment activities.
• Manage recruitment budget.
• Work closely with HRBPs and stakeholders to establish recruitment needs and manage the full recruiting process to deliver consistent and timely manpower results.
• Responsible for monthly reporting and analysis of HR metrics.
• Analyse recruitment data to identify improvement opportunities.
• Any other HR duties/projects that will be assigned from time to time.

Job Requirements:

• At least 2 to 3 years of experience in HR
• Candidate with F & B experience would be an added advantage
• Well versed in local employment legislations
• Strong communication and interpersonal skills
• Proficient in Microsoft Office applications
• A good team player who can work independently in a dynamic environment with minimum supervision required

Responsibilities:

• Responsible for all the technical requirements including code design, construction, testing, debugging and documentation
• Manage and coordinate enhancements and/or projects
• Partner with the business teams to analyse and prioritise requirements
• Partner and liaise with geographically diverse vendor teams to ensure deliverables are achieved within agreed time frames
• Set up frameworks of standards, guidelines and procedures
• Support the day-to-day management of the product including business queries and issue resolution
• Other ad-hoc projects as assigned

Requirements:

• Degree in Computer Science/Information Technology, Engineering (Computer/Telecommunication), Science & Technology or equivalent
• Possessing at least 3 years of application development and management experience
• Hands-on experiences in ASP .NET 4.0 and above, SQL Database Design, tortoise SVN, PHP
• Good knowledge of Bootstrap / HTML / CSS / AJAX / JQuery and other client or server-based web tools
• Other technology such as Java, Power BI, Outsystem, UiPath RPA, Boomi, OTRS will be added advantage
• Strong communication, social awareness and good interpersonal skills

To apply, please visit www.gmprecruit.com and search for Job Reference: 24999

To learn more about this opportunity, please contact Yingying at [email protected]

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lai Yingying | Registration No: R1110239

Job Description

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Insurance Specialist - C11, based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

The Insurance Specialist (IS) is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Support sales delivery to our internal and external partners through dual delivery model in follow-up and responsiveness.
• Responsible for supporting internal and external growth initiatives communicated to team.
• Responsible for dissemination of communications.
• Provide support on increasing and capturing cross sell opportunities.
• Increase efficiencies of daily sales and operational activities.
• Responsible for reporting sales results and reasons for successes.
• Support sales executives with specific business initiatives; create, lead and advise on sales and product training; and support growth of sales.
• Liaise between sales teams and branches on initiatives.
• Represent sales on the development of strategies and programs to effectively partner with the bank.
• Responsible for partnering sales leadership to deliver activities, programs and promotions on monthly sales and marketing calls.
• Liaise with partners to develop marketing opportunities to maximize growth in sales and customer acquisition, retention and satisfaction.
• Work in coordination with sales executives in creating, driving and supporting business plans and initiatives.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 2-5 years of relevant experience
• Previous banking experience preferred
• Relevant Insurance (CMFAS / M papers) required

Education:

• Bachelor’s/University degree or equivalent experience

Our client is a well-established medical device MNC well-regarded for contribution to society through their innovative healthcare solutions and services. As part of their expansion plans, this new headcount has been created. If you have at least 2 years of medical sales experience with a strong desire to build strong clinical expertise and develop effective relationships with Healthcare professionals (HCPs) and decision makers, we’d love to speak to you!

As a sales specialist, you will be responsible for creating and winning sales opportunities for your assigned portfolio.

Your key responsibilities include

Achieve annual territory sales target by implementing company approved strategic marketing and sales plans

• Build new and maintain existing strategic relationships with key clients, key decision makers, KOLs by making periodic visits for new opportunities and gain commitment to purchase
• Continuously identify prospective customers and represent the organisation in the best possible light for potential sales conversion
• Review of sales dashboards and preparation of monthly/quarterly sales reports, sales forecast, and other reports to ensure sales achievements are on track
• Demonstrate understanding of the customer's objectives, buying criteria and decision-making processes, and forming long term business partnerships

Clinical Function

• Build strong clinical relationships with customers by presenting the clinical value proposition of our portfolio of products
• Demonstrate full knowledge of all products, relevant selling points and benefits, overcome client objections and continuously improve these skills
• Effectively drive effective selling process and sales monitoring by conducting product demonstrations (where applicable) and providing clinical training to customer
• Ad-hoc Case support

Business Planning and Performance Management

• Develop business launch plans by reviewing existing resources to identify growth opportunities
• Perform monthly in-market sales data analysis and product performance tracker to identify progress and effectively address any gaps to meet annual business plans or objectives

Marketing and Business Support

• Work closely with the Regional Marketing team on execution of events and activities for customers
• Keep abreast of the competitor activity to recommend necessary tactical action for new opportunities

Consignment Inventory & Billing Management

• Perform Consignment stock take in assigned territory
• Initiate daily top up process through 3PL distributor
• Monitor daily usage and work on billing process
• Perform consignment rotation and minimize discrepancies

• Job location: Jalan Buroh (West area)
• Will be required to travel to other office locations located in the Central region.
• Company Transport at multiple MRT stations.
• DKSH is a certified Great Place to Work!Ÿ

Job Responsibilities:

• Install and configure desktops, laptops, tablets (Android/iPad), printers, desk phones etc and relevant client and local applications.
• Install hardware and other peripheral components such as monitors, keyboards, printers, memory, and disk drives for users.
• Load and update specified software packages such as operating systems, word processing, spreadsheet, office productivity or other programs into designated computers.
• Provide software support to end users for issues related to windows operating system, browser, or other settings for running office productivity tools and global and local applications.
• Resolve incidents, problems, and fulfilment of requests to ensure service level agreements, targets and standards are maintained and adhered to meet customer satisfaction.
• Support for SAP (SAP GUI and Printers), Fileserver, DHCP, DNS, Active Directory, FTP/SFTP for file transfers/EDI, with escalation to internal teams or relevant vendors where required.
• Provision of user in AD, including adding and maintaining users in appropriate systems.
• Responsible for the IT-onboarding for new joiners, with the prompt provision of computer and M365 email account.
• Responsible to ensure end user computing device security is up to date and managed.
• Recommend or perform minor remedial action to correct problems.
• Prepare and perform desktop refresh deployments and implementation in accordance with IT standards/strategies/road maps.
• Responsible for maintaining an up-to-date inventory list of all IT equipment at various locations.
• Adhere to digital workplace best practices, procedures, guidelines and compliance with audits and industry standards (CSV, ICS, etc.)
• Review and recommend improvement to existing processes, facilities and IT infrastructure.
• Work collaboratively with group IT and business departments

Job Requirements:

• Strong end user computing skills (desktop hardware & operating systems, office productivity software, desktop security system management & policies)
• Knowledge in performing basic network troubleshooting.
• Knowledge of Microsoft 365, Intune MDM.
• Knowlege of ASRS will be advantageous.
• Excellent analytical and problem-solving skills.
• Good communications skills.
• Good understanding of IT service management processes.
• Experienced in supporting VIP users.
• Experienced in implementing technological improvements for increase productivity.

Other Requirements:

• Diploma/Bachelor's degree in Computing/Information Technology or equivalent.
• Minimum 3 years of hands-on experience in managing Windows 10/11 environment and supporting basic network infrastructure and servers.
• Demonstrate knowledge of end user computing management platforms, tools, frameworks, standards, policies, and trends.
• Demonstrate experience in deploying and supporting end user computing environments, preferably in multinational companies and across regions.
• Demonstrate proficiencies in office productivity tools (M365 suite), Microsoft Desktop and Active Directory technologies, Ivanti, Anti-virus, ZScaler and MFA.
• ITIL and Microsoft certification will be advantageous.
• Demonstrate ability to use remote administration tools.
• IOS and Android Mobile Device Management