We are looking for a Senior SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and calls
• Maintain knowledge of industry news including changes to current practices
• Be the in-house expert on all SEO related matters
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year SEO experience OR 1-year experience in a digital marketing agency environment
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Job Responsibilities:

1. Manage and maintain products on Amazon (US/Europe), Southeast Asia, and other platforms, including product listing, updates, promotions, and page optimization.
2. Oversee and manage the operations of cross-border e-commerce stores, focusing on traffic acquisition, advertising campaigns, content creation, marketing analysis, and data-driven insights.
3. Develop and execute marketing strategies to improve product rankings and boost sales performance.
4. Ensure compliance with the rules and policies of major cross-border e-commerce platforms.
5. Conduct competitor and market research, analyzing trends and providing actionable insights for business growth.
6. Handle other related tasks as assigned by the company.

Job Requirements:

1. Bachelor's degree or higher.
2. Proven experience in cross-border e-commerce, with expertise in platforms such as Amazon, eBay, TikTok, Lazada, or similar.
3. In-depth knowledge of e-commerce platform rules and significant experience in account management and maintenance.
4. Strong ability to develop sales strategies and adapt to changing market dynamics.
5. Singaporean Citizen or Permanent Resident preferred to meet local hiring requirements.

LUCK is what happens when preparations meets opportunity

One Zeus is on a hunt for aspiring Sales Person! We are the leading Face-to-Face Marketing team , representing GIANT Brands from various industries, helping them to increase Brand Awareness and Market Share through Sales Acquisitions.

Responsibilities:

- On-site presentation of the services/product to Potential Customers

- Provide Top-Notch Customer service to all existing & new customers

- Coaching new individuals (Optional)

Benefits:

- Monthly Travelling Opportunities! (For exposure and networking)

- Supportive & Family oriented peers!

- Meet people from all walks of life

- Cool office space

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least an Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by haressing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

We are looking for a Senior SEO Specialist who will take personal responsibility for the success of new and existing clients' SEO campaigns and make them his or her own. In this position, the SEO Specialist will be responsible for all tasks related to clients' SEO campaigns including keyword research, SEO audit, competitor analysis, on-page and off-page optimisation and tracking of keywords performance.

The SEO Specialist is required to participate in all aspects of the client's campaigns, including initial planning, implementation, monitoring, optimisation, analysis and reporting.

Rewards:

• High basic salary
• Medical and insurance coverage
• Yearly pay increment
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Manage some of Singapore’s biggest brand campaigns
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home available

Responsibilities:

• Keyword research, SEO audit, competitor analysis, on-page and off-page optimisation, tracking of keywords performance, content optimisation and social syndication
• Work closely with Content Strategist and Sales Team
• Generate regular reports with recommendations
• Proactively contribute to account strategy and provide recommendations to meet clients' goals
• Responding to clients' emails and calls
• Maintain knowledge of industry news including changes to current practices
• Be the in-house expert on all SEO related matters
• Knowledge of data analysis using Google Analytic/Google Search Console will give the candidate a competitive edge

Requirements:

• STRICTLY Singaporean or PR holder only
• Minimum 2-year SEO experience OR 1-year experience in a digital marketing agency environment
• Fluent in written and spoken English
• Great with client management
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude

Probation Period:

This position includes a 6 months probationary period to assess mutual compatibility within the job role.

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to manage some of the biggest brand campaigns in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

Cold Call Specialist

Lynn Aesthetic was established since 1986.

We aare a professional beauty and wellness com[any providing Facial, Slimming and Therapeutic massage services.

Cold call customer to secured service booking

Customer service duties

Reception duties

Reminder call

Invoicing

Day end sales settlement

Willing to work in a very challenging environment.

Outgoing easy going personality

Enjoy talking to people and sociable.

Enjoy working in the beauty related industry.

Good salary + commission + allowance

Interested please whatsapp to 96852020

Job Purpose

The Heavy Automobile Technical Specialist will be responsible for carrying out panel beating, spray painting, livery and supportive roles in the workshop.

Duties and Responsibilities

· Panel beating of damage surface, paint preparation, spray painting of heavy vehicles such as 12m buses, trucks, engineering plant and any surface requires spray painting by the supervisor and management.

· Attach livery decals on vehicles surfaces.

· Support for operations such as items removal, installation, fabrication and repairs.

· Attend to ad hoc job by management.

· Responsible for personal safety and work in a safe manner in workplace.

Qualifications and Work Experience

· Experienced in surface preparations and paint preparations (mixing and thinning).

· Technical institute in Automotive or equivalent.

· Min. 5 years of experience in heavy vehicle body works.

Skills and Competencies

· Good hands-on skills.

· Good discipline in carrying out assigned task responsibly and on-time.

· Self-motivated, good working attitude and co-operative.

· Willing to perform over-time as and when required to churn out vehicle on-time.Job Purpose

The Heavy Automobile Technical Specialist will be responsible for carrying out panel beating, spray painting, livery and supportive roles in the workshop.

Duties and Responsibilities

· Panel beating of damage surface, paint preparation, spray painting of heavy vehicles such as 12m buses, trucks, engineering plant and any surface requires spray painting by the supervisor and management.

· Attach livery decals on vehicles surfaces.

· Support for operations such as items removal, installation, fabrication and repairs.

· Attend to ad hoc job by management.

· Responsible for personal safety and work in a safe manner in workplace.

Qualifications and Work Experience

· Experienced in surface preparations and paint preparations (mixing and thinning).

· Technical institute in Automotive (fresh graduates are welcome to apply).

· Min. 5 years of experience in heavy vehicle body workshop for interested parties without formal technical education.

Skills and Competencies

· Good hands-on skills.

· Good discipline in carrying out assigned task responsibly and on-time.

· Self-motivated, good working attitude and co-operative.

· Willing to perform over-time as and when required to churn out vehicle on-time.

Key Responsibilities:

• Perform real-time analysis and trending of security log data from various security devices and systems.
• Maintain data sources feeding the log monitoring system, develop and maintain detection and alerting rules.
• Respond to user incident reports and evaluates the type and severity of security events.
• Execute initial triage of incidents to rule out false positives.
• Identify recurring security issues and risks and develops mitigation plans and recommends process improvements.
• Interpret and apply security policies and procedures.
• Establish escalation processes for security incidents and develops contingency plans and disaster recovery procedures.

Requirements:

• Education: A Bachelor’s degree in any of the following fields: Computer Science, Information Technology, Programming & Systems Analysis, or Science (Computer Studies).
• Experience: A minimum of three years’ cumulative work experience in at least one of the following roles: Cyber Defense Incident Responder, Cyber Incident Responder, ICT Security Operations Analyst, or ICT Threat Monitoring Analyst.
• Certifications: Possessing relevant certifications is an added advantage.Certified AppSec Practitioner (CAP), eLearnSecurity Certified Digital ForensicsProfessional (eCDFP), AWS Certified Cloud Practitioner (AWSССР), eLearnSecurity Junior Penetration Tester (eJPT), CompTIA Cybersecurity Analyst (CySA+), Cisco Certified Network Associate CyberOps (CCNA Cyber Ops)

Our Client:

Our Client is a luxury fashion brand that originated in France. We seek a Regional Regulatory Compliance Specialist to oversee the regulatory requirements of beauty products within the APAC region.

Job Responsibilities

· Oversee beauty product registrations, renewals, regulatory documentation, requirements and regulatory processes.

· Manage the beauty registration for both Singapore and Malaysia, with possible additions to manage registrations for other countries in the APAC region (possibly Australia, Malaysia, Thailand and Vietnam).

· Track and monitor regulatory submissions for all countries in scope, working closely with in-country teams and external consultants.

· Liaise with regulatory authorities on proposals, submissions and satisfying requests or amendments.

· Assist the Trade Compliance Manager on other trade compliance matters such as import licensing, customs classification, management of audits/investigations, etc.

Job Requirements

· Exposure within a regulatory role or customs broker role within the beauty or pharmaceutical industry.

· Familiar and has good understanding of regulations and standards relating to beauty products at a regional level (APAC).

· Must have experience submitting product notifications to HSA. Plus point if also have experience in submitting product registrations for Malaysia, and any other countries in the region.

· Proactive, with strong sense of responsibility, committed & possess a “can do” attitude.

Registration No: R22104771

EA Licence No: 22C1376

• Permanent full time position
• Good career growth and personal development
• Competitive Remuneration Package

As a Operation Specialist, you will be responsible for the following duties:-

• Assist the Branch/Store Leader in managing daily operations effectively.
• Ensure the accuracy and compliance of daily sales payment collections.
• Supervise and oversee Part-Time cashiers in handling payments and other cash-related transactions.
• Address customer inquiries through in-store interactions, email, phone calls, or messaging platforms, providing timely and effective support.
• Deliver outstanding customer service consistently.
• Maintain optimal stock levels in the store and ensure all products are accurately tagged, priced, and described.
• Uphold excellent visual merchandising standards by maintaining and showcasing display products attractively and professionally.

Requirements:

• Min. GCE N or O level with at least 2 years of retail experience

To apply, simply click on the ‘’apply’’ button in the job advertisement or alternatively, you can send in your resume via email

Email Address: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.
EA LICENSE : 19C9777

Job Description:

• Assist clients with Novation Agreements and maintain contracts/POs in SAP.
• Source and notify clients of tender/quotation opportunities.
• Support clients in document submissions and ensure compliance with deadlines.
• Verify and maintain awarded contracts and POs in SAP, resolving discrepancies.
• Handle extension requests for tenders/quotations.
• Conduct ingredient checks and consult with the regulatory team as needed.
• Ensure submission copies align with client information and clarify discrepancies.
• Encrypt and send LOAs and contracts to clients.
• Record quantities accurately in SAP and seek client agreement for invoice settlements
• Ensure excellent customer care and assist ith product/customer complaints.
• Provide training for the team as needed.

Job Requirements:

• Min Diploma

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Summary:

The Network Infrastructure Specialist will be responsible for the design, implementation, and ongoing support of network infrastructure based on project tender requirement, ensuring the availability, performance, and security of network systems. You will work closely with project teams to troubleshoot and resolve networking issues, implement network improvements, and help optimize the network environment to deliver projects successfully. The role requires hands-on experience with network hardware, software, and protocols.

Key Responsibilities:

• Network Design & Implementation: Design, configure, and deploy network infrastructure solutions, VNET, including LAN/WAN, wireless, VPN, etc.
  Plan and implement network appliances upgrades and new installations based on company needs and industry best practices.
  
• Network Monitoring & Troubleshooting: Continuously monitor the network to ensure optimal performance and reliability.
  Diagnose and resolve network issues, including connectivity, performance, and security problems.
  Perform proactive network health checks and capacity planning.
  
• Security Management: Implement and maintain network security protocols, including firewalls, VPNs, IDS/IPS, and network segmentation.
  Collaborate with the cybersecurity team to safeguard network infrastructure against external and internal threats.
  Integrate network security management such as AD, MFA authenticator, Clearpass, ESXi, PMP, PIM, PAM, ELA, SIEM, SEM, SEP, SCOM, etc. Familiar with products such as F5, CyberArk, CypherTrust, ManageEngine, SolarWinds, Symantec, CyberNet, etc.
  Apply patching and firmware upgrade if required.
  
• Network Performance & Optimization: Analyze network traffic and performance metrics to identify areas for improvement.
  Optimize network infrastructure to meet the growing needs of the business.
  
• Documentation & Reporting: Maintain detailed documentation of network architecture, configurations, and troubleshooting procedures.
  Generate regular reports on network performance, incidents, and infrastructure status for management review.
  Solutions of backup and restore network appliances configurations for quick network recovery.
  
• Collaboration & Support: Work closely with internal teams, including technical manager, system engineer, cyber specialist, and development teams, to support network requirements for various projects.
  Provide technical guidance and mentorship to junior network team members as needed.
  
• Vendor Management: Liaise with network hardware/software vendors for support, maintenance, and procurement of network equipment and services.
  Ensure timely and cost-effective resolution of network-related issues with third-party service providers.
  

Required Qualifications:

• Education: Bachelor’s degree in Computer Science, Information Technology, Networking, or a related field (or equivalent experience).
  
• Experience: Minimum of 6 years of hands-on experience in network infrastructure design, implementation, and administration.
  Experience with enterprise-level networking equipment, including routers, switches, firewalls, load balancer, and wireless access points.
  Solid experience with networking protocols and technologies such as TCP/IP, BGP, OSPF, DNS, DHCP, VPN, VLANs, MPLS, and QoS.
  
• Certifications (Preferred, but not required): Cisco Certified Network Associate (CCNA) or higher (CCNP, CCIE).
  CompTIA Network+.
  Juniper Networks Certified Internet Associate (JNCIA).
  Any other relevant network certifications.
  
• Skills: Proficiency in network troubleshooting tools and techniques (Wireshark, PingPlotter, etc.).
  Familiarity with network monitoring and management platforms (SolarWinds, PRTG, etc.).
  Knowledge of network security best practices and tools.
  Strong understanding of cloud networking (e.g., AWS, Azure networking) and hybrid network environments.
  Experience with SD-WAN and/or VPN technologies.
  Ability to write scripts or use automation tools for network management is a plus (e.g., Python, Ansible).
  
• Soft Skills: Strong problem-solving and analytical skills.
  Excellent verbal and written communication skills.
  Ability to work independently and in a team environment.
  Detail-oriented with excellent organizational skills.
  

Desirable Skills:

• Familiarity with data center operations and virtualized networking (VMware NSX, Hyper-V networking, ESXi, etc.).
• Experience with cloud services integration (AWS, Azure, Google Cloud) and network design for hybrid/cloud environments.
• Familiarity with ITIL frameworks or other network service management models.

Position Overview:Based in Singapore, the Retail Operations Specialist will be responsible for driving retail operations across Southeast Asia. This role involves managing event operations, conducting retail store inspections, and focusing on training and development within the region. We are seeking a candidate with a strong background in retail management, event planning, and customer service to join our team.

Key Responsibilities:
Event Operations:
Develop and execute event plans for in-store promotions and product launches.
Coordinate with marketing and sales teams to ensure events are aligned with company objectives.
Manage event logistics, including vendor coordination and budget management.
Analyze event outcomes and provide recommendations for future improvements.
Retail Store Inspections:
Conduct regular store inspections to ensure compliance with company policies and standards.
Identify areas for improvement and implement corrective actions.
Evaluate store performance metrics and provide feedback to store managers.
Training and Development:
Design and implement comprehensive training programs for retail staff to enhance product knowledge, sales techniques, and customer service skills.
Monitor training effectiveness and adjust programs as needed to ensure continuous improvement.
Develop and maintain a library of training materials and resources.
Conduct periodic assessments to identify training needs and gaps.
Sales and Performance:
Set and achieve sales targets for assigned stores.
Implement strategies to increase customer traffic and conversion rates.
Customer Relations:
Ensure high standards of customer service are maintained across all stores.
Address customer complaints and feedback promptly and effectively.

Qualifications:
Bachelor's degree in Business Administration, Marketing, or a related field.
5+ years of experience in retail management, with a focus on operations and events.
Proven track record of developing and implementing effective training programs.
Strong analytical skills with the ability to interpret sales data and customer feedback.
Excellent communication and interpersonal skills.
Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
Proficiency in Microsoft Office Suite and retail management software.

Physical Demands:
Ability to stand and walk for extended periods during store inspections and events.
This role will be based in Singapore with regular visits to retail stores and event venues across Southeast Asia.

Job Overview:

As an AI Engineering Specialist, you will play a critical role in developing and integrating advanced AI models into Alphatok's production systems, including our flagship CRM and ERP software. You will work closely with our engineering team, contributing to Alphatok’s vision of providing AI-powered solutions to businesses in diverse sectors. Reporting to the Chief Technology Officer (CTO), this role offers you the chance to develop scalable AI solutions while working in a fast-paced, dynamic startup environment.

Key Responsibilities:

• Write clean, efficient, and maintainable code to develop AI solutions for Alphatok's B2B software products.
• Collaborate with data engineers to ensure robust data pipelines and accurate data integration.
• Implement and optimize AI models in real-time production environments.
• Leverage Retrieval Augmented Generation (RAG) and other advanced AI techniques to improve user interaction and software functionalities.
• Experiment with AI methods such as natural language processing (NLP), knowledge graphs, and neural networks to enhance Alphatok’s software capabilities.
• Work closely with cross-functional teams, including project managers, data scientists, and product developers, to meet client requirements and deliver AI-driven solutions.
• Stay updated on the latest AI and machine learning trends to ensure Alphatok’s products remain industry-leading.
• Participate in the agile software development process, contributing to sprint planning, daily stand-ups, and code reviews.
• Develop and maintain comprehensive documentation for AI models, processes, and methodologies.
• Integrate AI-based automation and intelligent features into Alphatok's CRM and ERP systems to improve user efficiency and client satisfaction.

Required Qualifications:

• Bachelor’s degree in Computer Science, Mathematics, Data Science, or a related field.
• Minimum of 2+ years of experience in AI engineering, with a focus on AI model development and integration.
• Proficient in Python and familiar with AI frameworks like TensorFlow or PyTorch.
• Experience in building scalable AI systems using modern cloud platforms such as AWS, Google Cloud, or Azure.
• Familiar with machine learning concepts, including optimization algorithms, evaluation metrics, and neural networks.
• Knowledge of DevOps and experience with CI/CD pipelines, version control (e.g., Git), and testing methodologies.
• Experience in working with RESTful APIs and data pipeline integration.
• Strong problem-solving skills, with the ability to work independently and adapt quickly to new technologies.

Preferred Qualifications:

• Experience with Retrieval Augmented Generation (RAG) and other prompt engineering techniques.
• Knowledge of multi-user collaborative design systems and AI-driven project management.
• Experience with Docker for building, deploying, and managing containers in production environments.
• Familiarity with frontend and backend development (e.g., Node.js, TypeScript, C#, or Java).
• Experience working with B2B software systems like ERP and CRM in a cloud-based architecture.

First Fun Games is an innovative internet entertainment company specializing in games and social networking. Committed to global expansion, we connect players worldwide with thrilling, seamless, and immersive experiences.

Join our passionate team as a Customer Service Specialist and help redefine the future of gaming and social entertainment!

Key Responsibilities:

• Player Support: Respond to player queries and concerns through various channels, such as email or ticketing systems. This includes troubleshooting technical issues, assisting with gameplay mechanics, and providing general support to ensure a positive player experience.
• Complaint Management: Handle player complaints in a timely and professional manner, demonstrating empathy while investigating issues and providing appropriate resolutions to ensure player satisfaction.
• Feedback Consolidation: Collect, organize, and analyse player feedback and suggestions. This involves categorizing feedback based on common themes, prioritizing feature requests, and relaying insights to relevant teams, such as development or marketing.
• Documentation and Reporting: Maintain detailed records of player interactions, feedback, and resolutions. Utilize this information to identify trends, evaluate the effectiveness of support efforts, and contribute to informed decision-making processes.

Requirements:

• At least 1 year of experience in customer service, preferably in gaming or technology-related environments.
• A genuine interest in gaming and a desire to support the gaming community.
• Business understanding, logical thinking, communication, and teamwork skills.

Work Schedules:

• 4 Weekdays + 1 Weekend ( 5 day work week)
• 9.30am - 6.30pm

Serial System Ltd, a SGX mainboard listed Company, is a leading electronic component distributor in Asia Pacific, offering design support, technology solutions and services, materials planning and inventory management. We invite a suitably qualified candidate to fill the following position:

SAP Support Specialist

Responsibilities:

• Understand the design and configuration requirements of SAP modules to meet the business needs of companies
• Provide L1 and L2 SAP support across FICO/ SD/ MM/ BW/AA modules
• Assist Corporate and Regional finance & Operation business owners in process re-engineering
• Follow up incidents which are L3 until completion
• Understand users’ requirements and escalate with the project team for change request initiatives
• Work with Cross-functional SAP team, non-SAP team, finance and business users within the organization
• Record local requirements and communicate closely with Core IT Team to improve our business process and ERP functions
• Participating in various SAP project, enhancement, roll-outs and post go-live support
• Handle SAP user authorization setup and prepare authorization related audit documentation
• Support SAP related business functions
• Guide junior members of the team
• Conduct user training
• Perform ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma in Computer Science, Engineering or equivalent discipline
• 1-2 years of IT support related to SAP Applications
• Experience in FICO implementation, customization, data migration and cutover activities will be advantageous
• Excellent written and communication skills in both English and Mandarin Chinese (To liaise with Chinese speaking associates)

Interested candidates are invited to email their resumes and expected salary.

We regret that only short-listed candidates will be notified.

Why Join us:

Supportive Team Environment: Supports each other & values your success.

Career Growth: Through hands-on training & skill development opportunities.

Work-Life Balance: Find a healthy balance between work and personal life here.

Role & Job Purpose

The Knowledge Management team’s mission is to help Wise achieve Mission 0 through enabling its operational teams to scale and provide excellent service to our customers by building and maintaining a centralised, easily accessible and high-quality knowledge base.

As a Knowledge Management Specialist, you will support the Knowledge Management Lead and the broader Knowledge Management team to ensure operational teams have information & knowledge management mechanisms in place to support the speed of learning, deliver high quality products and services, develop, share, reuse and continuously improve practices across the entire global operational teams. You are going to help coordinate the operational & product related changes and improvements to reduce risks of negative agent or customer experience ultimately contributing towards the Wise mission by dropping cost for operations.

You will utilise your domain expertise and your outstanding capability to create excellent knowledge base articles by following the end-to-end knowledge management lifecycle, mapping and documenting workflows of your given domain (product, currency, or operational area), as well as keeping them up to date; this way contributing to a centralised, easy-to-use knowledge base and an overall better experience for both internal and external customers.

You will support your lead in the implementation of the Knowledge Management Strategy and Framework. You will provide support to your peers by performing quality checks and proofreading content prior to publishing to internal or external customers. You will act as an ambassador for the Knowledge Management strategy and framework, as well as contribute to building a knowledge sharing culture at Wise. You will lead meetings with stakeholders in operational teams and other servicing teams, sharing with them the KM projects and initiatives you are driving.

As a Knowledge Management Specialist you will have the opportunity to learn about industry best practices in the field of Knowledge Management, project management, technical writing, process mapping, article design, building standard operating procedures (SOPs) and contributing to their implementation.

Responsibilities

• Follow and execute on the Knowledge Management Lifecycle (E2E processes) for discovering, capturing, storing, sharing, applying and reviewing knowledge and information across the assigned domain (product or operational team)
• Convert implicit/tacit knowledge to explicit knowledge based on the KM E2E processes
• Identify embedded knowledge and information throughout the organisation, continuously improve it by eliminating outdated processes and establishing new procedures
• Promote knowledge and information sharing
• Lead Knowledge Management Specialist interviews and participate in Knowledge Management Lead interviews
• Serve as a subject matter expert to connect people with the relevant information, resources and knowledge holders in response to requests for information
• Participate and execute on monthly KM review cycles and daily rotation activities
• Document all project related tasks in the KM Jira board and meet deadlines while actively participating in and meaningfully contributing to sprint meetings, stand-ups, opening & closing ceremonies and project related meetings
• Proactively identify and reach out to knowledge holders and SMEs
• Keep knowledge base articles, FAQ content, Quick replies/Admin emails up to date by regularly reviewing the content and design to ensure consistently delivering high quality standards
• Support meeting KM Operational Level Agreements
• Drive KM initiatives and projects on the product and regional level
• Provide proofreading on all KM content prior to publishing
• Perform quality checks on knowledge base articles, FAQ content and Quick replies/Admin emails
• Identify knowledge transfer mechanisms and collaborate with the operational training teams on transferring knowledge and information to the relevant audience
• Collaborate with the QA team on reducing critical errors through driving impactful projects on the product or regional level
• Responsible for tailoring and improving the KM E2E, its operating procedures and design templates for new content creation
• Understand and build success criteria for your projects by building on the Application process thus driving data-based decisions to increase efficiency in operational teams
• Create SOPs for the KM team and document them in the KM handbook

Requirements

• You are a Singaporean Citizen/Permanent Resident of Singapore. Please note that we are unable to sponsor visas for this role.
• You are results driven. You’ve got some experience and expertise in Knowledge Management/ Technical Writing (1-3 years) and how to enable operational teams through an efficient KM strategy.
• You're great at Project Management. You have experience owning impactful projects and getting the buy-ins of stakeholders.
• You are Data Centric. You are able to measure and showcase the impact of your projects/work to your stakeholders.
• You’re passionate. About customer experience, technology and making a difference for people in your work. These aren’t just lines on a job description, you genuinely enjoy what you do.
• You have great attention to detail. You’ll help build and maintain the knowledge base by using your domain expertise. Drive agent satisfaction and implementation projects, based on KPIs for your team and work with all other servicing teams as Continuous Improvement, Product, Training and Quality Assurance.
• You’re a self-starter. With a proven track record of taking individual ownership and solving problems creatively, you’ll design, develop, and document knowledge base articles, FAQ content, Quick replies/Admin emails in your domain while also developing and improving operational workflows in order to enhance efficiency.
• You’re reliable. You’ll be an ambassador for Knowledge Management as you effectively manage, delegate, oversee, or contribute to cross-team projects, no sweat - You’ve also got the ability to multitask and handle a varied workload, and you always take responsibility in challenging situations - In short, you get it done.
• You’re customer-focused. This should go without saying, but this is your guiding light. Our customers come first and we make no compromises on that, so you always have the customer’s best interest in mind and you cultivate this mindset into your teams.

What do we offer:

• Starting salary: 4,650 SGD
• Company Restricted Stock Units
• Numerous great benefits in our Singapore office

Key benefits:

• Flexible working - whether it’s working from home, school plays or life admin we get that flexibility is essential and you’re trusted to do the right thing and be responsible
• Paid annual holiday, sick days, parental leave and other leave opportunities
• 6 weeks of paid sabbatical after 4 years at Wise on top of annual leave

If you're interested in the position, please apply by submitting your resume. We look forward to receiving your application!

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. We at Apple don’t just build products — We create the kind of wonder that’s revolutionized entire industries. It’s the diversity of our people and our ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. Join our dynamic operations team! In this role, as a Material Management Specialist you will be responsible for NPI build material readiness and inventory management for new products and technology development.

Description

Manage and support material flow for New Process Introduction (NPI) projects. The role includes overseeing both direct and indirect BOM (Bill of Materials) material inventories, coordinating shipments, managing process related consumables and ensuring continuous improvement of material operations. Preferred candidate is a strategic problem solver who enjoys collaborating with cross-functional teams to respond on changes and assist NPI team for engineering development builds. Key responsibilities are as follow:

Direct BOM Material Inventory:

• Receive, track, and organize incoming materials.
• Manage packaging pending for quality inspection (IQC).
• Endorse materials to Direct Responsible Individuals (DRIs) or kitting area.
• Maintain and organize material inventory, including IQC, build, and remaining stock.
• Plan and kit materials per BOM/configuration at the respective line racks.

Indirect BOM/Miscellaneous Material Inventory:

• Consolidate and manage indirect BOM materials.
• Manage the purchasing and inventory of process-related consumables.
• Shipment Coordination: - Prepare DHL shipment forms.
• Handle packaging and shipment logistics, including secure shipments.

Process Improvement:

• Continuously enhance material system flow and operations.

Minimum Qualifications

• Diploma in manufacturing management or equivalent experience / skills
• Experience: Minimum of 4+ years in supply chain management or logistics, specifically in inventory management, shipping, and handling of both direct and indirect materials.

Preferred Qualifications

• Technical Proficiency: Strong proficiency in spreadsheet applications (e.g., Excel) and the ability to quickly learn new software to enhance efficiency and productivity.
• Communication Skills: Effective verbal and written communication skills, facilitating clear coordination with team members, vendors, and stakeholders.
• Critical Thinking: Strong critical thinking and problem-solving abilities to identify issues and develop effective solutions in dynamic environments.
• Attention to Detail: Excellent attention to detail with the capability to multitask and prioritize effectively, ensuring accuracy in inventory management and logistics operations.

JOB SUMMARY:

The Trade Marketing Specialist is responsible for operationalizing/executing the brand’s Marketing and promotional plans with that of the external trade partners.

MAIN RESPONSIBILITIES:

• Plan and Execute all trade & consumer activities (Department Stores and Sephora) in line with Marketing Plan and Brand Targets

• Work closely with Retail Team / Brand Manager to ensure trade marketing strategies are aligned with sales objectives and revenue targets

• Work closely with Merchandising Team to ensure good implementation of all VM guidelines in store, as well as on animation spaces

• Help to develop trade communications – traditional and digital

• Implement PR & KOL strategy as per brand regional guidelines: manage product seeding, PR events etc.

• Analyze sell-out by client, to be in line with brands targets and priorities, and to propose actions

• Recommend and develop range (assortment and inventory) with Retail Team / Brand Manager

• Liaise with external suppliers to ensure local of collaterals (leaflets, showcards, etc.), digital assets adaptations (e-retail banners, etc.) in line with budget and marketing guidelines.

• Provide feedback on competition best practices

• Reporting to Brand Manager / Senior Brand Manager

QUALIFICATION, EXPERIENCE & SKILLS REQUIRED:

• 3-4 years Marketing / Sales gained from FMCG/ retail/ luxury goods

• Strong commercial marketing sense and be insightful on consumer understanding

• Brand Management knowledge on the brand positioning/ media / PR / promotion / research / merchandising

• Good creative and strategic thinking as well as logical analytical skills

• Excellent communication skills

• Digital marketing knowledge

• Good Excel, PowerPoint skills

We are seeking for a Senior Specialist, Marketing Campaign for our client, a market leader in the consumer business space. He/she will oversee retention and acquisition marketing campaigns & is expected to be familiar with SQL & Tableau. Should you be a trailbrazer with a knack for creativitiy & is ready to make an impact in a dyanmic organization where employees voices are highly valued, do apply in the link below.

Responsibilities

• Lead the development of comprehensive marketing campaigns from concept to execution, ensuring alignment with business goals and target audiences.
• Collaborate with senior leadership to define key performance indicators (KPIs) and campaign objectives.
• Drive market research and audience segmentation to inform campaign strategy and content creation.
• Oversee the end-to-end execution of marketing campaigns across multiple channels (digital, email, social media, events, etc.).
• Ensure timely delivery of campaign assets and materials, working closely with internal teams and external partners
• Monitor campaign performance in real time, identifying optimization opportunities and making adjustments to maximize effectiveness.
• Work closely with the creative, content, digital, and analytics teams to develop engaging campaign assets that resonate with target audiences.
• Partner with the sales and product teams to ensure campaigns are aligned with product launches and sales initiatives.
• Coordinate with external agencies and vendors to support the successful execution of large-scale campaigns.
• Analyze campaign data and performance metrics to provide actionable insights and recommendations for future campaigns through post-mortem analysis
• Generate regular reports on campaign performance, highlighting successes, challenges, and areas for improvement.
• Ensure the continuous testing of new strategies and tactics to improve ROI.

Requirements

• Bachelor’s degree in Marketing, Business, or related field.
• Minimum 5 years of experience in consumer marketing, with at least 2 years in a campaign management role.
• Proven experience in creating and executing successful multi-channel marketing campaigns.
• Strong knowledge of digital marketing platforms (Google Analytics, SEO, SEM, SQL) and experience with Tableau.
• Strong project management skills, with the ability to handle multiple campaigns and deadlines simultaneously.
• Excellent communication skills, both written and verbal, with the ability to present complex ideas clearly to different stakeholders.
• Data-driven mindset, with the ability to interpret analytics and adjust campaigns for optimal results.

Interested candidates may email your resume to Alycia Lim ([email protected])

We regret to inform that only shortlisted candidates will be notified.

Alycia Lim Hui Choo

[email protected]

EA License No.: 23S2032 | R24124179

Job Overview

We are looking for a highly motivated Product Development Specialist to join our efforts to develop speciality functional ingredients that enable the production of tasty, affordable and healthier meat alternatives. These proprietary ingredients include a cell-based meat flavouring oil and a meat cut alternative that are underpinned by our proprietary technologies, which are described in more detail here: https://www.antsinnovate.com/technology

As a Product Development Specialist, you will report to and work closely with the Chief Technology Officer to identify, prioritize and design key activities that align with Ants Innovate’s commercialization goals. You may carry out these activities as an individual or as part of a team, and where appropriate, organize and lead a team effort to perform specific activities. The key measure of success of a Product Development Specialist is the successful development of functional ingredients from laboratory to commercialization.

Responsibilities and Duties

• Product development of functional ingredients, including end-product prototyping, quality and safety evaluations, and production scale-up.
• Develop novel or improved functional ingredient characteristics using both analytical and sensory methods (with supervisor and R&D team).
• Develop and update Standard Operating Procedures (SOPs) for validated production methods and processes.
• Support sample tasting sessions and product demonstrations.
• Maintain proper documentation to support product costing, scale-up and manufacturing.
• Perform regular house-keeping of the laboratory/test kitchen.
• Perform ad-hoc, business-related duties that are assigned by the supervisor and not explicitly spelt out in the job description.
• Participate actively in all required internal and external meetings and provide weekly updates of progress to the team.

Qualifications and Experience

• Degree or Diploma in Food Science & Technology or a relevant field of study. Fresh graduates are welcome to apply.
• Relevant certifications in Food Safety and Hygiene and/or Food Preparation are advantageous.
• Prior knowledge or experience in any of the following areas is advantageous: food manufacturing process design, recipe formulation, texture profile analysis, rheology, nutritional analysis.
• Proficiency in spoken and written English. Ability to speak Mandarin is advantageous.

Personal Characteristics

• Effective verbal and written communication skills.
• Excellent problem solving and analytical skills.
• Meticulous, well-organized and detailed-oriented.
• Able to work independently and in teams.
• Mentally agile, able to manage tight timelines and competing priorities with team support.
• Highly motivated, proactive in achieving company goals.
• Good interpersonal skills and receptive to constructive feedback.

Applications

Please include a cover letter, CV (including personal particulars, academic and employment history), copies of academic transcripts and university certificate, and the contact information of 3 referees in your application. Only shortlisted candidates will be notified.

Key Responsibilities:

• Process payroll accurately and on time, including overtime.
• Maintain accurate employee records.
• Manage relationships with outsourced payroll providers.
• Ensure compliance with payroll regulations.
• Address payroll inquiries and resolve issues.
• Generate payroll reports and assist with audits.
• Collaborate with HR on benefits and compensation updates.
• Stay updated on payroll laws and best practices.

Requirement:

• Diploma in Accounting, Finance, or a related field (or equivalent experience).
• Experience as a Payroll Specialist, with knowledge of overtime calculations.
• Familiarity with outsourced payroll services.

Additional Information:

• Located in Bouna Vista
• Working hours: Office Hours from Monday – Friday, Office hours
• Up to $4500 (Depending on experience)
• 15 Month contract.

We regret that only shortlisted candidates will be notified.
GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Remus Gan | Registration No: R21102972

About the Role:

Reporting to the Regional Manager, Procurement Asia South. You are responsible for

execution of proper contracting process related to Borouge operations in Asia South

according to the implemented policies, business process, procedures, guidelines and

practices to ensure & secure the company resources; this includes performing the

contracting process from receipt of the contract request until the award of the contract, as

well as supplier performance/relationship management.

The procurement activities in Borouge Asia South are all indirect procurement, including

management consultancy, professional services, digital/IT expenditures, marketing

communications, general admin and facility management services, plus Capital/CAPEX

projects that support Borouge growth and expansion in the Asia Pacific region.

She/he will also be responsible for resolving contractual issues and claims from contractors

for contract variations and maintains follow-up until closeout of contract file in accordance

with the contract terms and conditions and procedures.

She/he shall also assist the Department Manager to drive continuous improvement

initiatives and ensure operational excellence.

This position is based in Singapore.

Key Accountabilities:

Category Strategy

• Performs and executes contracting processes according to category strategies that enable specialized contracting at lower costs
• Conducts risk management (in coordination with Department Risk Champion), identifying potential risks and developing mitigation plans to minimize risks for the company
• Able to translate project requirements into specific procurement activities
• Alignment of long and short term procurement strategies with overall corporate needs

Contractor Relationship Management

• Defines supply base, including identifying and developing new sources and driving its qualification to provide desired quality supplies to the company
• Identifies strategic relationships to enable targeted supplier relationship management
• Conducts contractor relationship management initiatives (e.g. cost reduction and value engineering initiatives) to ensure maximum value is captured from the supply base
• Conducts performance evaluation of contractors to identify measures for continuous performance improvement

Tendering – Follows the tender process

• Executes the tendering process as per company policies and procedures to identify best sources on the supply market and comply with all legal and regulatory requirements
• Develops contracting strategy based on the scope of work/services and ensures that the final account to the contractor is based on the completion of defined deliverables
• Drives preparation of Contracts for selected services within responsibility to improve commercial conditions and reduce administrative effort
• Cost-effectiveness and cost-savings through efficient vendor selection as per company policies and procedures
• Produces procurement related documents and organize the documentation/record filing according to the company and project requirements
• Efficient allocation of resources to reduce the tendering cycle time

About You:

• Bachelor’s degree, preferably in an Engineering or Supply Chain discipline or equivalent professional qualifications
• Minimum Experience & Knowledge & Skills
• Knowledge of relevant contract laws and regulations
• Sound knowledge of commercial practices, legal aspects and negotiation skills
• 8 years of relevant procurement experience
• Minimum 3 years of indirect procurement experience, preferably in management consultancy, professional services, IT spend, facilities management and marketing communications
• Experience in procurement related to Capital/CAPEX projects preferred

This position is responsible for working with existing and prospective customers to effectively provide solutions by offering pre and post-sale customer support; product training, demonstrations, application testing and method development, particularly in the inorganic portfolio.

Ø Support Sales team to achieve / exceed annual targets and growth.

Ø On-site application supports to customers.

Ø Understand market trends, requirements and competitive situation.

Ø Work closely with sales team to demonstrate product capabilities and applicability to the customer’s application needs throughout sales cycle- from pre-sales to getting orders as well as after-sales supports.

Ø Pre-Sales: Understand customers’ needs and requirement, engage in technical discussion, provide solution-oriented demos, products, and demo results presentations, propose total solution, lead the compilation of applications and marketing materials for customers/users/ sales representatives.

Ø After-Sales: Conduct practical training on hardware and software, product technology presentation relevant to instrumentation prior to hands on, troubleshooting, attend to users queries and support on method development.

Ø Support sales marketing events e.g. user meetings, workshops, seminars to update products technology, chemistry

Ø Support on annual sales activity based on company's strategic objectives to meet sales target by supporting Sales Leaders in developing new prospects and penetrate competitive accounts.

Ø Maintain installed base customer satisfaction

Ø Be the contact point of communication supporting and resolving customer enquiries and collaborate with service engineers.

Ø Provide leads to sales by engagement with customers.

Ø Involve in troubleshooting relating to instruments, application, and software.

Ø Develop and update knowledge of competitor’s products and discuss with sales team to promote and sell products and services.

Ø Provide training to overseas customers (scheduled)

Ø Keep track of demo lab chemical inventory, etc

Academic Qualifications:

Ø Candidate must possess at least a Degree / Master’s or PhD’s in Chemistry

Work Experience & Requirement:

Ø At least 3-5 year(s) of working experience using inorganic spectroscopy with knowledge on AA, ICP and or ICP-MSMS

Ø Preferable: knowledge of ICP / MS operation, theory, and various industrial applications requirement. Hands-on experience with spectroscopy products is a plus.

Ø Good analytical skill in data analysis

Ø Good problem-solving skill in chemistry

Ø Good interpersonal and presentation skills (both verbal and written)

Ø Able to work in a team environment - with sales and service.

Ø Customer service oriented and willing to travel if needed (<25%).

Computer literate, knowledge in MS Office - Excel, Word, PowerPoint

What you will be doing:

• In-charge of IoTs and AI setup and installation for our clients
• Work with the data science and machine learning team to prepare data and train AI/ML model
• Help with technical onboarding for new projects and clients
• Resolve technical issues especially on hardware installation and software configuration
• Work with the software engineering team to identify areas of improvements for the product
• Monitor and maintain IT inventory (including laptops, mobile phone, printers, door access), including hardware and software licenses

What we need from you:

• Comfortable with setting up hardware, software, and networking
• Have a basic understanding of bash scripting and operating on Linux Ubuntu
• A basic understanding in scripting languages like Python/Ruby is a plus
• Comfortable with working in a fast-paced environment and highly collaborative team
• Recent Diploma Graduates with a few years of work experience are welcome to apply

About Hubble:

Hubble is a leading construction management platform that seamlessly connects stakeholders across the entire value chain to build better, faster, safer, and more cost-effective projects. Our company was founded in 2016 with a mission to automate construction and create wealth for our clients.

Today, we are proud to have automated over 300 construction sites worth over $50 billion worldwide. Our complete software solution suite includes document, workforce, safety, quality, material, payments, and building management, and is used daily by over 90,000 users from 3,700 companies.

Headquartered in Singapore, we operate through our offices in Vietnam, Malaysia, Indonesia, and the Philippines. Our team of passionate and diverse professionals is dedicated to transforming the built environment by building autonomous construction sites through innovative technology and collaborative partnerships.

What Hubble will give you:

Hubble is built by a talented, driven, and ambitious team. We do not subscribe to conventions. We do not let history and traditions dictate and limit our dreams to shape the world. We adopt the same mindset with our hiring. We are looking for the best and want to bet on you. If your mindset is correct, we promise you the ride of your life.

Who will you be working with:

• Purpose-driven
• Hungry, ambitious, and self-motivated
• Meritocratic, results/performance > age/bureaucracy
• Resourceful, independent, chart your own destiny
• Determined, perseverance, and hard working
• Creative, innovative, out of the box

Yes, the above is every one of us at Hubble.

Visit us at hubble.build to learn more for #bettercitiesoftomorrow