About the Role:

He / She will be providing daily IT Helpdesk service, and any related applications support to StarMed and HMI Group of entities.

Key Duties & Responsibilities:

1. Diagnosed and troubleshot hardware and software problems, including network issues, operating systems, and applications.
2. Provide step-by-step guidance to users, ensuring issues are resolved efficiently and effectively.
3. Escalate complex issues to appropriate IT team members or external vendors when necessary.
4. Documentation of all change requests, inventory, and new setups.
5. Participates in the IT planning, development, implementation, and maintenance of Standard Operating Procedure (SOP); implements tracking and evaluation programs to assist in the accomplishment of established goals.

Requirements:

• Minimum 2 years of working experience in the healthcare industry.
• Nice to have knowledge on the healthcare industry such as Clinic Management Systems (CMS), Radiology PACS systems, Operation Theatre (OT) systems, Endoscopy systems etc
• Is a team player and can work independently when required.
• Good communication and interpersonal skills.
• Able to commit to a 5.5-day work week, office hours.

Summary of Job Role

The Administrative Assistant to support our Chief Legal Officer & Company Secretary include ensuring timely service delivery, conducting research, drafting letters, typing and proofreading contracts and documents, preparing Excel lists, assisting in the preparation of Board and committee meetings, drafting minutes, managing the filing system, and ensuring the successful execution of meetings.

Key Responsibilities

1. Assist to check through non-Disclosure agreements and other documents to ensure that they have been properly executed.
2. Draft Board resolutions.
3. Assist in preparation of Board, Board Committee meetings, General meetings and their respective papers.
4. Take and prepare minutes of meetings (if requested)
5. Do research
6. Prepare PowerPoint presentations.
7. Prepare and maintain proper records of the department, the Company and its subsidiaries.
8. Make lodgements with the authorities.
9. Provide administrative, filing, and secretarial support to the department.
10. Arrange meetings and liaise with third parties.
11. Maintain confidentiality on all matters.
12. Such other duties as may be required from time to time.

Job Requirement

1. GCE “O” Levels and above
2. Preferred 2 years or more of working experience
3. Experience at law firms or listed companies or similar secretarial experience is advantageous.
4. Proficient in Microsoft Word, Excel and PowerPoint.

CANDIDATE REQUIREMENTS:

Education:

Under graduate / Diploma Holder / Post National Service

Experience:(No. of yrs)

Should have prior experience in inventory management and should be able to

manage inventory in Zoho System

Specific Industry Experience:

Marine Industry (preferable but not mandatory)

Physical requirements:

Able bodied to handle inventory physically when required

Other requirements:

Knowledge of Zoho / any other inventory software

Reporting to:

Logistics Manager

KEY AREAS OF RESPONSIBILITY:

1. Responsible for Company’s inventory management and maintenance.

2. Responsible for monitoring stock movements and maintenance at third party locations.

3. Responsible for managing the physical loading, unloading, storage of inventory when required.

4. Ensure compliance with inventory control processes with respect to movement of stock, item planning and control, re-order level, monitoring of non-moving items, timely discarding of approved scrap items.

5. Responsible for appropriate classification, segregation and maintenance of stock in designated areas.

6. Ensure appropriate documentation is maintained, referenced and filed.

7. Ensure compliance with inventory related updation in Accounting System.

8. Responsible for periodic stock taking, updation and reporting to all stakeholders.

9. Ensure proper co-ordination and communication with teams across all Company locations.

10. Responsible for timely identification of inventory variances, reporting and maintenance of records for variances.

11. Responsible for introducing appropriate procedures for control lapse if any.

12. Responsible for daily & monthly MIS reports to the stakeholders on regular basis and as per the requests by the concerned department as and when required.

13. Responsible for safe handling of inventory.

14. Additional duties as may be assigned by the management from time to time.

Department: Accounts and Stores

Position: Located in office

Working Hours: Monday to Friday (9 am to 6 pm), Saturday (9am to 1 pm)

Location: Bishan (Jalan Pemimpim)

Job Description:

• Marketing of security manpower & technology services
• Develop marketing plan and follow marketing schedules to reach out to potential clients by market segment
• Arrange meetings with potential clients to make introductory presentations and understand their requirements
• Attend site show rounds and prepare tender proposals for submission
• Respond to any sales inquiries and provide a quotation
• Prepare and negotiate the commercial contract with clients
• Developing and implementing sales strategies, identifying, and supporting new sales opportunities, and managing potential cross-selling opportunities with all of the company’s products and services where possible.
• Prepare marketing materials including digital media, brochures, and email advertising
• Prepare weekly reporting e.g. marketing activities, customer database, or sales reporting
• Gathering general market information, conducting the Market/Competitor analysis, obtaining competitive intelligence, producing analysis of potential market share, customer dynamics, and relevant upcoming opportunities.
• Strong understanding of Security Manpower & Systems requirements, market awareness, and established network with both customers and suppliers.
• Any other duties that may be assigned by the Director from time to time.

Job Requirements:

• Energetic and outgoing personality
• Passionate about meeting people and proactive
• Possess excellent communication, presentation, project, and budget management skills
• Highly motivated and results-driven paying special attention to details
• Strong in critical thinking skills, problem-solving, and ability to multitask
• Excellent communicator and negotiation
• Ability to manage customer requests for Quotes/Tender independently
• Proficient in Microsoft Office
• English languages: Excellent speaking, presentation & writing skills
• 5.5 days work week

Job Summary:

To support Rehab Counsellors in:

a. Preparing and processing Medifund applications

b. Executing day-to-day case management tasks

Duties and Responsibilities:

Medifund

1. Collecting Supporting Documents from residents.

- In January and July for residents brought forward from previous Medifund period.

- Immediately upon admissions.

- On a monthly basis for changes.

2. Checking and updating Centre’s fees payment template with payments received on a daily basis.

3. Assist to collect fees from residents.

4. Fill-up and update relevant portion of Medifund Application form on a monthly basis.

5. Review the accuracy of payments received the previous month by comparing Centre’s fees payment template with Corporate Finances’ Aging Report by the 15th day of the following month; troubleshoot and identify errors when detected.

6. Preparing Medifund meeting including compiling and filing all applications systematically, ensuring total Medifund assistance applied for tallies with Centre’s total bad debts for that specific period, preparing the Medifund summaries and presentation files, writing of Medifund minutes, and related tasks.

7. Preparing and submitting Medifund statistics. projections, and reports to AIC/MOH and Corporate Finance on a timely manner.

Case Management

1. Provide care coordination

2. Troubleshooting and resolving conflicts among residents

3. Network and work with referral source, caregivers, community agencies and partners, relevant government agencies, and other stakeholders to provide holistic care and support

4. Transition and discharge preparation

5. Maintaining case files to ensure that all required assessments and documentations are completed within the prescribed time-frame

6. Capture, collate and analyse relevant data on a timely manner for service review, statistical reports, etc.

7. Assist in other duties and functions as assigned by supervisor

The team member will support and will be responsible for Community Engagements and Event Management which will alleviate the focus and deliverables of the division.

Responsibilities:

• Plan & execute community engagement and collaborative activities
• Plan & execute volunteer initiated events and programmes
• Plan & execute ground engagements like curate activities to attract more members of the public, support meetings with community organisations
• Monitor program performance of both internal and external service providers
• Work with community partners and other stakeholders to collaborate and curate activities and events
• Participate in SINDA-wide events when required
• Perform other adhoc duties as assigned

Requirements:

• Diploma or Degree in Events Management, Business Management, Volunteer Management or any other related fields.
• Min 2 year of relevant working experience in Community Engagement, Partnerships and Event management.
• Proficient in MS PowerPoint and MS Excel for presentations
• Able to perform basic data analysis using Excel/Power BI would be an added advantage
• Strong communication and interpersonal skills and ability to manage stakeholders across different levels.
• Resourceful, able to work independently and in a team with volunteers & community leaders
• Flexible to work on some weekday evenings and weekends

This is a contract position, convertible to a permanent role subject to the performance and divisional requirements.

Our Welfare

We aim to take care of your well-being.

We provide

• Career development opportunities
• Flexible working hours
• AWS/ Bonuses
• Health insurance
• Wellness programmes

Interested candidates are invited to send their resumes with current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

Position Overview:

The Accounts Payable Officer is responsible for managing the company’s accounts payable process, ensuring timely and accurate processing of invoices, payments, and reconciliation of accounts. This role includes maintaining relationships with vendors, resolving payment discrepancies, and ensuring compliance with financial policies. The ideal candidate should have a strong attention to detail, a good understanding of accounting principles, and experience in managing accounts payable in a fast-paced environment.

Key Responsibilities:

· Receive and review invoices for accuracy, completeness, and proper authorization.

· Code and enter invoices into the accounting system.

· Match invoices with purchase orders and receipts.

· Prepare and process electronic payments or checks for approved invoices.

· Reconcile payment discrepancies and resolve issues with vendors.

· Ensure timely and accurate payments to vendors.

· Maintain relationships with vendors and respond to inquiries regarding payment status.

· Address and resolve any issues or discrepancies with vendors.

· Review and process employee expense reports, ensuring compliance with company policies.

· Verify receipts and reconcile expenses with the general ledger.

· Assist in month-end closing activities related to accounts payable.

· Reconcile accounts payable transactions and resolve any discrepancies.

· Maintain accurate and organized financial records for accounts payable transactions.

· File and archive invoices, payment records, and related documentation.

· Ensure compliance with company policies, accounting principles, and relevant regulations.

· Stay informed about changes in accounting standards and procedures.

· Generate and analyze reports related to accounts payable for management review.

· Provide financial information and reports as required.

REQUIREMENT

• Diploma in Accounting or Business Discipline or related field.
• Strong written and verbal communication skills to liaise with English and Mandarin speaking partners.
• Comfort with multi-tasking independently in a deadline-driven environment.
• High level of organization, attention to detail and time management skills.
• Strong desire to learn along with professional drive.
• Good knowledge of Microsoft Office.
• Passion for the b2b hardware industry and its best practices.

Working Hours

Monday – Friday: 8.30am – 5:30pm

Every Saturday: 8.30am – 12:30pm

Alternate Saturday after probation.

Employment Benefits

• Performance bonus/AWS available
• Subsidized medical visits at partnered clinics

Location

331 Jalan Besar, Singapore 208983

Job Title: Social Media Executive

Location: Singapore

About the Role:
We are seeking a creative and driven Social Media Executive to manage and grow our presence across platforms like Facebook, Instagram, LinkedIn, and more. You will create engaging content, plan campaigns, and build our online community, all while learning how to use tools like Hootsuite and Buffer to streamline efforts. Over 12 weeks, you'll develop skills in content creation, strategy, influencer outreach, campaign management, and analytics, gradually taking ownership of our social media strategy.

Key Responsibilities:

• Create and manage social media content aligned with the company's brand and goals.
• Schedule and oversee posts using social media management tools (e.g., Hootsuite, Buffer).
• Develop and maintain a content calendar, plan campaigns, and promotional activities.
• Engage with our audience, manage communities, and handle customer inquiries.
• Assist in running social media ad campaigns and analyze performance metrics.
• Work with influencers to increase brand engagement and visibility.
• Report on social media performance and contribute to strategy development.

Qualifications:

• Strong understanding of social media platforms.
• Basic knowledge of content creation, including copywriting, graphic design, and video editing.
• Familiarity with social media management tools.
• Excellent communication and community management skills.
• Creative, organized, and eager to learn and grow in a fast-paced environment.

The cashier is the first point of contact in the store, responsible for handling transactions, providing excellent customer service, and maintaining accuracy in cash and credit card payments.

· Ensure that all transactions are accurate, balance the cash drawer at the end of each shift,

and report any discrepancies.

· Verify that all card transactions reconcile with the daily settlement at the end of each day.

· If any manual invoice is issued, ensure it is entered into the system and processed according to

the company's SOP.

· The cashier must follow additional instructions from the accounts team regarding filing and

any other requirements.

· File sales invoices and supporting documents, including cash register and card settlements daily.

· Prepare daily cash reports and submit them to the accounts team.

· Maintain organized filing of all other transaction receipts, such as item purchases and item transfers

· Provide invoices to the accounts team for auditing purposes as required.

· The cashier should have a thorough understanding of Singapore's AML (Anti-Money Laundering)

policies and risk assessment procedures.

· Candidates with AML (Anti-Money Laundering) certification are preferred

· Must adhere to all company SOPs and AML (Anti-Money Laundering) regulations to ensure smooth

cash transactions and mitigate risks

Having an AML (Anti-Money Laundering) certification is preferable.

[Contract Position]

This is a contract position, convertible to a permanent role subject to the performance and divisional requirements.

About Us:
SINDA is committed to providing high-quality education and learning resources to our students. We are seeking a dedicated and detail-oriented operational support coordinator to join our dynamic team. This role is crucial in ensuring the effective acquisition and delivery of teaching and learning resource materials, while maintaining adherence to governance protocols.

To know more about our Education Programme, click the following link:

https://www.sinda.org.sg/services/education/

Key Responsibilities:

1. The incumbent will support the management of operational and administrative functions related to procuring and delivering educational resource materials.
2. Responsible for database management and ability to analyze data for management to make informed decisions.
3. Able to work effectively under pressure, managing deadlines and adapting to evolving project requirements.

Inventory Management:

• Manage the inventory and supply of educational learning resources, including curriculum textbooks and e-learning applications/licenses.
• Coordinate distribution of resource materials to students and tutors at our learning centres.
• Ensure accurate resource tracking and management are aligned with timelines.
• Assist with the logistics of packing, shifting, collecting, and handing over deliveries to vendors (physical labour involved).

Procurement and Financial Management:

• Procure educational resources by adhering to Standard Operating Procedures (SOPs) and complying with Financial and Procurement guidelines.
• Demonstrate competence in procurement and supplier management.

Data Management:

• Perform accurate data entry in the Education Management System, regularly updating student and educational resource inventory data.
• Utilize Excel functions, pivot tables, and data visualization tools such as Power BI for data management and analysis.
• Interpret data effectively to provide insights that support informed decision-making processes.

Qualifications:

• Bachelor’s degree in Business Administration, Data Science, Project Management, or a related field
• Proven experience in project management and data analysis.
• Proficiency in Microsoft Excel and Power BI.
• Strong analytical skills with the ability to derive actionable insights from data.
• Excellent verbal and written communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional development and career advancement.
• A collaborative and supportive work environment.

Our Welfare

We aim to take care of your well-being.

We provide

• Career development opportunities
• Flexible working hours
• AWS/ Bonuses
• Health insurance
• Wellness programmes

How to Apply:

If you are passionate about supporting education and possess the skills we are looking for, we would like to hear from you!

Please submit your resume and a cover letter outlining your relevant experience, current and expected salary information.

Only shortlisted candidates will be notified. We thank all applicants for their interest.

Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by SINDA to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about SINDA’s Data Policy, please visit https://www.sinda.org.sg/data-policy/

• Oversee day-to-day operations of the restaurant.
• Manage the catering excellent service.
• Plan effective shifts for adequate staffing.
• Handle customer feedback and resolve issues professionally.
• Implement and maintain health and safety protocols.
• Monitor inventory levels and manage supply chain logistics.
• Suggest and execute marketing strategies to attract customers.
• Coordinate promotional activities and special events.
• Maintain records of sales, inventory, reports etc.
• Any other duties as assigned by your superior.

Selected candidate will provide marketing support for Food and Beverages Operations.

You are responsible for:

1. Maintaining digital presence of the company

2. Helping reach target audiences with the right strategy

3. Planning content calendar.

4. Creating and designing in-house marketing material and social media visuals

5. Maintaining customer data

6. Planning and organizing social media campaigns

7. Producing short videos for social media posting

8. Mass mailing marketing campaigns and promotions in the various platforms

9. General administration and accounting

We are expecting you to have:

1. Diploma or Degree in Design Marketing, Business Communication or relevant experience

2. Creative

3. Proficient in MS Office, Adobe Creative, Canva , Illustrator Premium Pro

4. Familiar with Facebook, Mail chimp, Tik Tok and Google products

5.Pleasant personality and a Team Player.

Job Overview:

This role is for a highly skilled and detail-oriented IT professional to oversee and support our IT infrastructure across multiple outlets in Singapore. The candidate will be responsible for managing and maintaining our organization's hardware, software, network systems, and IT assets, ensuring smooth day-to-day operations. This role requires a broad knowledge of various IT systems, strong troubleshooting abilities, cybersecurity and data protection fundamentals, and effective vendor management skills.

Key Responsibilities:

• Administer Windows and Ubuntu servers, ensuring they run efficiently and securely.
• Manage VMware Host Clients for virtualized server environments.
• Administer Microsoft Office365 and Azure environments, handling user management, configurations, and online administration.
• Oversee the management and maintenance of Windows Active Directory, including user account setups, security groups, and policy enforcement.
• Maintain, configure, and troubleshoot firewalls and VPN solutions.
• Administer Access Points, network switches, and Cloud Key for seamless connectivity.
• Set up and maintain laptops and accounts for new users using Active Directory.
• Install, support, and troubleshoot software and hardware, including peripheral devices such as printers, scanners, and modems.
• Manage cloud services such as Amazon AWS and Cloudflare for security and cloud configuration.
• Administer Network Shared Drives, ensuring file access and security.
• Maintain data backups and ensure data recovery systems are operational.
• Support Microsoft SharePoint environments and ensure team collaboration tools are optimized.
• Oversee the setup and online access of CCTV systems for remote monitoring.
• Manage products for door access control and ensure the security systems are fully operational.
• Setup, monitor, and maintain PABX telephone systems for seamless communication.
• Develop and maintain an inventory of IT assets, including desktops, laptops, monitors, hard drives, modems, printers, and other peripherals.
• Manage spare parts inventory, coordinate deliveries, and process RMA exchanges for warranty parts with vendors.
• Conduct preventive maintenance, including inspection and data cleansing of server rooms, workstations, printers, and peripheral devices.
• Engage with IT vendors to communicate company requirements and coordinate the procurement of hardware and software.
• Assist in purchasing, installing, configuring, and maintaining IT hardware and software, while keeping IT asset and license information up to date.
• Provide IT support across various center locations in Singapore, including troubleshooting laptops, printers, access points, walkie-talkies, CCTV systems, and more.
• Organize and conduct training sessions and awareness workshops for end-users.
• Support the setup of new locations, including configuring Access Points, CCTV, door access systems, and telephone systems.
• Maintain electrical UPS power systems in data centers and support server room operations.
• Assist in the creation, maintenance, and management of websites, including WordPress management and updates.

Requirements:

• Min Degree in IT
• Min 1 to 2 years experience in similar capacitu
• Administrator-level knowledge in Windows and Ubuntu server environments.
• Expertise in VMware, Microsoft Office365, and Azure.
• Knowledge of data backup solutions and collaboration platforms (Microsoft SharePoint).
• Previous experience in a multi-site IT support role, especially across various locations in Singapore.
• Strong knowledge of networking, including access points, firewalls, VPN, and switches.
• Experience with CCTV systems, door access products, PABX telephone systems, and NAS.
• Proficiency with cloud services such as AWS and Cloudflare.
• Experience in managing IT assets and inventories, including RMA processing.
• Ability to troubleshoot and support various hardware and software issues.
• Strong vendor management and procurement experience.
• Experience setting up and maintaining data centers or server rooms, including electrical systems (UPS).

Selected candidate will provide marketing support for Food and Beverages Operations.

You are responsible for:

1. Maintaining digital presence of the company

2. Helping reach target audiences with the right strategy

3. Planning content calendar.

4. Creating and designing in-house marketing material and social media visuals

5. Maintaining customer data

6. Planning and organizing social media campaigns

7. Producing short videos for social media posting

8. Mass mailing marketing campaigns and promotions in the various platforms

9. General administration and accounting

We are expecting you to have:

1. Diploma or Degree in Design Marketing, Business Communication or relevant experience

2. Creative

3. Proficient in MS Office, Adobe Creative, Illustrator Premium Pro

4. Familiar with Facebook, Mail chimp, Tik Tok and Google products

5.Pleasant personality and a Team Player.

As the Cluster Design & Social Media Executive for Holiday Inn Singapore Little India & Holiday Inn

Express Singapore Clarke Quay, you are responsible for creating impact with a creative social-first

approach, and facilitating relationships with guests through community management. With an eye

for design, you will be developing and executing the brand’s visual identity for online and offline

marketing to drive a consistent brand experience and cultivate brand loyalty.

DUTIES AND RESPONSIBILITIES

Social Media

• Ideate, develop and manage the hotel and signature restaurant's monthly social media content with eye-catching visual assets in accordance with approved social content strategy.
• Stay up to date with the latest social media trends and emerging platforms, and identify innovative ways to trendjack and leverage on the trends to promote the hotels’ services.
• Liaise with internal and external stakeholders to support the successful execution and production of content.
• Acquire, manage and nurture partnerships, media and KOLs to drive awareness and engagement through user-generated content and conversion (online and offline) among key source markets.
• Strategise and implement social media advertising campaigns to drive high quality traffic and conversions, and regularly monitor performance to ensure optimisation of all campaigns.
• Measure and report performance of all social media platforms, and assess against KPIs.

Design & Creative

• Creative production of online (e.g. social media, EDM) and offline content (e.g. POSMs, guestfacing collaterals) marketing to deliver a compelling brand story, including but not limited to conceptualization, design development, photography & videography production and copywriting.
• Custodian of brand standards across two distinctive brand identity, ensuring marketing collaterals are reflective of standards while conducting frequent audits and content hygiene maintenance.

Others

• Contribute to ongoing guest service excellence and community engagement efforts by responding to enquiries on social media and guests’ reviews on brand and online travel agencies’ websites in a timely, personalised and professional manner.
• Strengthen customer relationships through social and earned media, monitoring both hotel, R&Bs and competitors’ presence on social media for performance enhancement.
• Work closely with the greater Marketing team on marketing activities and utilizes best practices to provide a consistent brand experience and cultivate brand loyalty.
• Ensure timely and accurate tracking of marketing expenses.

ACCOUNTABILITY

Reports to the Cluster Marketing Manager. Interacts with guests and individuals outside the hotels

including, but not limited to, current and potential clients, owning company representatives,

agencies, suppliers, competitors and other members of the local community.

QUALIFICATIONS AND REQUIREMENTS

Preferred 1 – 2 years of experience of marketing experience in handling graphic designing and

social media role. Bachelor’s degree in marketing is preferred. Graduate degree in a related field is

desirable.

• Familiar with social media landscape and digital marketing channels/tools.
• Demonstrated experience in art directing, collaterals conceptualization and designing.
• Basic knowledge of editing programs and tools. Programs include, but not limited to Adobe
• Software.
• Strong linguist with effective English and Chinese literacy.
• Problem solver at heart with a can-do attitude, who can navigate through ambiguity.

An exciting opportunity has arrived at The Garcha Group, Singapore’s luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world’s largest and most prestigious hotel company.

Marriott Hotels:

· Duxton Reserve Singapore, Autograph Collection

· Maxwell Reserve Singapore, Autograph Collection

· The Vagabond Club, a Tribute Portfolio Hotel

· The Serangoon Club, a Tribute Portfolio Hotel

Restaurants & Bars:

· Yellow Pot, Anouska's (Duxton Reserve)

· Shikar, Cultivate Cafe, Isabel Bar, Officers’ Mess Polo Bar (Maxwell Reserve)

· The Whiskey Library & Jazz Club, Sharab aur Kebab (The Vagabond Club)

· GupShup (The Serangoon House)

Garcha Group Benefits:

· As an associate of a Marriott hotel, you, your parents or parents-in-law, children, spouse/domestic partner, and siblings are eligible for discounts on F&B and room rates in 8,700+ hotels worldwide

· As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalised learning experiences designed to help you thrive in your Marriott career journey

· Comprehensive health insurance plan with Raffles Insurance with the option to upgrade at subsidised corporate rates

· 2-night yearly staycation including all meals and beverage (incl. alcoholic) in any of the four Garcha Group hotels in Singapore

· 20% off food & beverage at Garcha Group restaurants and bars and all Marriott hotels

SUMMARY:

Responsible for the daily shift operations of Housekeeping and Internal Laundry. Directs and works with employees to ensure property guestrooms, public space and employee areas are clean and well maintained. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget. Coordinates the housekeepers and works as a team, creating a positive environment.

TASKS & RESPONSIBILITIES:

Managing Housekeeping Operations

• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guestroom maintenance needs.
• Supervises the property general cleaning schedule.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Supervises daily Housekeeping shift operations and ensures compliance with all housekeeping policies, standards and procedures.
• Assists in the ordering of guestroom supplies, cleaning supplies and uniforms.
• Supports and supervises an effective inspection program for all guestrooms and public space.
• Communicates areas that need attention to staff and follows up to ensure understanding.
• Ensures all employees have proper supplies, equipment and uniforms.
• Plan the staff needs to support the team

Managing Departmental Costs

• Participates in the management of the department’s controllable expenses to achieve or exceed budgeted goals.
• Understands the impact of department’s operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.

Ensuring Exceptional Customer Service

• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.

Conducting Human Resources Activities

• Participates as needed in the investigation of employee accidents.
• Supervises staffing levels to ensure that guest service, operational needs, and financial objectives are met.
• Ensures employees understand expectations and parameters.
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.
• Observes service behaviors of employees and provides feedback to individuals.
• Uses all available on the job training tools to train new room attendants and provide follow-up training as necessary.
• Participates in the employee performance appraisal process, providing feedback as needed.
• Assists as needed in the interviewing and hiring of employee team members with the appropriate skills.
• Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Participates in employee progressive discipline procedures.

MANAGEMENT COMPETENCIES

Leadership

• Adaptability - Determines how change impacts self and others; displays flexibility in adjusting priorities; and communicates both the reasons for change and how it impacts the workplace.
• Communication - Customizes approach to conveying complex information and ideas to others in a convincing and engaging manner; appropriately interprets verbal and non-verbal behavior; and models active listening to ensure understanding..
• Problem Solving and Decision Making - Models and coaches others on breaking complex issues into manageable parts, identifying and evaluating alternatives and their implications before making decisions, and involving and gaining agreement from others when making key decisions.
• Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

• Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.
• Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
• Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements for self and/or others to accomplish goals and ensure work is completed.

Building Relationships

• Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
• Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
• Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

• Organizational Capability - Evaluates and adapts the structure of team assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
• Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

• Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
• Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach team, business, and administrative challenges.
• Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
• Cleaning Materials, Equipment, and Techniques - Knowledge of use, handling, storage, and disposal of cleaning chemicals and equipment (including Material Safety Data Sheet requirements), and use of personal protective equipment.
• Housekeeping Tracking and Inventory - Knowledge of inventory and purchasing policies, procedures, and best practices.
• General Housekeeping - Knowledge of procedures, policies and techniques for cleaning all public areas, trash handling and removal, room item replenishment and placement, treatment of room damage and stain removal, use of cleaning supplies, floor care and maintenance, general housekeeping codes, cart care, uniform control, inventory management, room status change systems and opening and closing of the house. Ability to use general housekeeping codes to indicate room readiness.
• EIWO (Everything In Working Order) - The ability to inspect and identify guest room components (e.g., light bulbs, remote control, air conditioning units, toilets, appliances, vacuums) for functional deficiencies. This includes reporting procedures.
• Environmental Sustainability – Knowledge of products and procedures that reduce, recycle or reuse natural resources such as bed linen and towel re-use programs.
• Preventative Maintenance - Knowledge of general cleaning programs and policies to extend the life of materials and areas. For example, knowledge of carpet, tile, and floor care including daily cleaning, heavy extraction, and interim cleaning.

About Us:

Join our dynamic team at Hilton Garden Inn Singapore Serangoon, located in the heart of Singapore. We're seeking a Guest Service Executive to deliver exceptional customer experiences.

Job Summary:

Provide top-notch service to our guests, ensuring a memorable stay. Assist with guest inquiries, enhance customer satisfaction, and promote hotel services.

Responsibilities:

- Deliver high-quality service consistently

- Gather guest feedback and suggest operational improvements

- Resolve guest complaints efficiently

- Find solutions to problems and communicate effectively

- Maximize room occupancy with up-selling techniques

- Monitor Front Office team performance and service quality

- Maintain strong departmental relationships

- Assist in emergency handling and hotel operations

Requirements:

- 1+ year of hospitality experience

- Excellent communication and interpersonal skills

- Knowledge of hotel operations and systems

- Ability to work shifts, including weekends and holidays

We are seeking a marketing professional experienced in the EduTech sector.

Apply: [email protected]

Interested applicants MUST apply by resume and cover letter through emailing [email protected] (do not only apply via this portal)

This person will most likely begin as an Marketing Assistant / Executive and must have a good understanding and/or experience in a good understanding of the EduTech industry

The primary purposes of this role are:

a) a good understanding of the EduTech industry

b) ability to market our existing database and customers in the education and academic industries

c) able to assist the Managing Director to further develop or create business models in the EduTech Field

When you apply, please ensure you talk about how much you have/do not have on each of the skills, apps, programs, software etc mentioned above.

Interested applicants MUST apply by resume and cover letter through emailing [email protected] (do not only apply via this portal).

(please do not call or whatsapp, as our phone lines do not handle employment, only our email application process).

Job Description & Requirements

Tour Consultant/Executive

To handle all enquiries from all different sources with the aim of clinching the bookings;

To service the clients after the bookings according to company’s SOP to ensure the required standard of service;

To handle all aspects of the tour operations in accordance of with the company’s SOP so as to facilitate Finance operation and other statistical analysis required;

To follow-up after the clients return from the tour to gather feedback and practice where next call. Feedback should be organized and relay to product team.

First touch point of customer service, maintain a professional image as a Tour Consultant.

Responsible for customer service and attend to phone/walk-in enquiries

Understand customer’s needs and promote available tour packages clearly

Process booking/reservation and pre-departure administration matters

To build and maintain long-term customer relationship with excellent

Providing excellent service to customers through various channels such as walk-ins, phone calls, emails, and online platforms (e.g., Social Media).

Assisting customers with their inquiries, promoting and selling tickets and tour packages.

Handling cashiering duties efficiently and accurately.

Undertaking ad-hoc duties as assigned to ensure smooth operations.

To excel in this role, you should meet the following requirements:

Minimum GCE 'O' /Diploma level qualification.

Applicants with no prior experience are welcome to apply.

Relevant retail sales experience will be advantageous.

Assist in any marketing activities required.

Job Description:

Assist with Sales administration duties eg. ensure proper and complete documentation and filing of resellers distribution agreements, allocation/assignment of SIM cards in CRM, etc.

Assist with Marketing administration duties eg. raising quotations and processing invoices, etc.

Attend to walk-in customers and/or phone enquiries on customer-related matters.

To maintain and upkeep of office admin records and filing system.

To assist in coordinating admin logistics such as issue stationary, and office access (thumbprint registration) etc.

Purchase stationery and pantry supplies, and maintenance of office.

Assists outsource consultant in document preparation for ISO and BIZSafe audit.

Assist board of directors in making travel arrangement, booking and expenses claims.

Oversee the general maintenance and housekeeping of the office premises and equipment.

Any other duties / works as assigned by your reporting superiors.

Requirments

Handling recruitment process from advertising, screening, scheduling, and interviewing potential candidates/interns.

Preparation of HR related letters (e.g., letter of appointment, confirmation, annual increment, promotion etc).

Orientation of new hires and exit clearance.

Ensure timely/ accurate payroll processing and prepare payroll summary reports.

Handle work-pass administration (e.g., application, renewal, cancellations, and updating personal particulars to MOM).

Maintain and upkeep employee records in HR system and Personal File (P-File).

Participate in MOM’s quarterly Labour Market Survey and ad hoc any survey from MOM.

Maintain up-to-date employee handbook.

Assist in administration of company insurances, medical claims etc. through insurance broker.

Assist in training related matters such as enrolment of external courses, update and maintain training records.

Planning and organizing staff welfare and recreational activities.

Maintain and upkeep of office admin records and filing system.

Any other duties / works as assigned by your reporting superiors.

SAPHR JOBTECK l EA 04C4035 l R1104114 l HP 91056542

Digital Marketing Executive (Entry Level)

Job Description

Coordinate and manage the creation of all digital content such as website, social media channels, blogs, videos, etc.

Work to improve our company's branding

Liaise with the Sales and Design team

Suggest and implement direct marketing methods

Suggest strategies and methods for improvement

Regularly track and get insights into competitors' strategies

Stay up-to-date with digital media technologies and the latest trends

One to one coaching and mentorship

Various leads generation and platforms provided to ensure plentiful opportunities

In house academy with proven results to fastrack your success

Work life balance with flexible working hours and monthly team bonding activities

Personalised training with related certification awarded

Job requirements :

Local Diploma/Private Degree Equivalent

21 and above

No experience required

Self-motivated, ambitious & adaptable with a result-oriented mindset

• Establishing and enforcing safety guidelines for workers to follow while on the job
• Training new employees on how to perform their jobs properly
• Supervising workers to ensure they are performing their duties in a safe and effective manner
• Ensuring that all personnel are complying with applicable laws and regulations
• Scheduling work crews to ensure that all tasks are completed within time frames specified by management
• Determining the best methods for cleaning various types of surfaces such as walls or floors
• Monitoring the progress of projects to ensure that they are completed on time and within budget
• Conducting inspections to ensure that work is being performed efficiently and effectively
• Coordinating with other departments such as facilities maintenance to ensure that all cleaning needs are met
• Proven experience as cleaning supervisor or similar role
• Excellent communication and interpersonal skills
• Outstanding organizational and leadership abilities
• Good physical condition and stamina
• Able to work on weekend and public holiday

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels (SEO, SEM, email marketing, social media, etc.).
• Conduct market research and analyze trends to identify new marketing opportunities.
• Create engaging content for websites, blogs, and social media platforms.
• Monitor and analyze campaign performance using tools like Google Analytics, adjusting strategies as needed.
• Manage social media accounts, ensuring consistent brand messaging and engagement.
• Create compelling visuals for digital campaigns.
• Assist in developing and managing the marketing budget.
• Stay updated on the latest digital marketing trends and technologies.

The ideal candidate will have a strong understanding of digital marketing strategies and be able to execute campaigns that enhance brand visibility and drive traffic to our online platforms.

We are seeking a marketing professional experienced in the EduTech sector.

Apply: [email protected]

Interested applicants MUST apply by resume and cover letter through emailing [email protected] (do not only apply via this portal)

This person will most likely begin as an Marketing Assistant / Executive and must have a good understanding and/or experience in a good understanding of the EduTech industry

The primary purposes of this role are:

a) a good understanding of the EduTech industry

b) ability to market our existing database and customers in the education and academic industries

c) able to assist the Managing Director to further develop or create business models in the EduTech Field

When you apply, please ensure you talk about how much you have/do not have on each of the skills, apps, programs, software etc mentioned above.

Interested applicants MUST apply by resume and cover letter through emailing [email protected] (do not only apply via this portal).

(please do not call or whatsapp, as our phone lines do not handle employment, only our email application process).

Job Requirements

- Support the ideation and creation of initiatives, collateral with the appointed creative agency.

- Engage regularly with the appointed creative agency to handle campaign requirements, communicate expectations, and gather feedback.

- Internalize and communicate the brand portfolio and positioning of media assets.

- Track campaign activity across various platforms, tallying data with figures sent over from the appointed creative agency.

- Create detailed reports to present campaign trends to management.

- Track campaign expenses against budget for management reporting

Media:

- Support internal and external event coverage with photography and editing.

- Research marketing and social media trends to identify fresh content ideas and concepts.

- Assist with the creation of visual content for LinkedIn and EDMs.

- Assist with basic copywriting

Only Singaporean/ PR need to apply.