• Acquire new business accounts for corporate services, company secretary, accounting, tax, employment and business consulting services;
• Develop and maintain prospects pipeline for sales conversion;
• Follow up leads referral through existing clients and partner network;
• Maintain, deepen and expand existing client relationship;
• Maintain good knowledge on all products and services offered by the company;
• Coordinate with operation team to deliver efficient business services to clients
• Provide after-sales support

Description

Support the business development team in all aspect of the general administration including but not limited to, maintenance, leasing, insurance, office equipment and purchasing of support.

Responsibilities

• Assist in handling day to day administration, maintaining records, filling, purchase order preparation, petty cash claims and document control.
• Management and maintain all filing, inventory and client database
• Responsible for coordinating Corporate Communications for the Company.
• Co-ordinate all aspects of the Company Website, including updating of website every 3 months when necessary, and an overall revamp of the website once every 5 years
• Co-ordinate corporate materials including artwork and contractors/suppliers for Events & Exhibitions
• Support Customer Appreciation Activities e.g. events, gifting
• Co-ordinate Customer Satisfaction Surveys in line with Company ISO Policy
• Source & procure marketing collaterals including Corporate gifts
• Regular scanning of media, specifically newspapers for related and relevant articles and to collate these articles weekly for dissemination to management.
• Co-ordinate various licenses/ renewal/application e.g. BCA Contractor’s Registry, I.E Singapore’s Double Tax
• Co-ordinate interviews, photography session, provision of information for Directors/staff for media enquires/interaction
• Work closely with BDD team to develop Corporate Presentation and update once every 6 months
• Co-ordinate collating of Corporate Info Pack, including Corporate Presentation
• Work closely with BD Executives to assist with HR needs
• Maintain HR related records in the share space, Responsible for Rotary Intranet (BDD)
• To be proactive in creating a safe working environment for everyone and ensuring that HSE in-house rules are observed at all times.
• To consider HSE aspects when planning and carrying out tasks to eliminate and reduce HSE hazards, aspects and risks.

Requirements

• Preferably GCE O / A Level or Diploma in Business Administration
• Preferably 2 year experience handling general administration and/or secretary’s duties.
• Proficiency in MS Words, Excel and Power Point

Responsibilities

· Deliver excellent service and maximize guests’ experience by understanding and meeting their expectations

· Handle and process calls and emails from guests, and ensure that bookings and requests are processed accurately, timely, and efficiently to exceed service standards

· Coordinate with internal departments to satisfy guests’ enquiries and requests on the arrangements of products and services for RWS members and guest

· Handle and resolve guests' feedback in a professional manner

Requirement

· Diploma with proficiency in Microsoft Office applications

· Relevant customer service experience in call centre or hotel environment. Prior experience in Opera system is an advantage.

· Must be able to work rotating shifts, including weekends and public holidays

· Proficiency in English and Mandarin to handle English and Mandarin speaking guests

Job Description

• Assist & support the HR Managers on the full spectrum of HR duties, day-to-day management of HR operations, and other events & projects. (e.g Employee engagement pgms)
• Monitor & process all work passes renewal and applications
• Preparation of Employment contract, memos, and other necessary letters & correspondence
• Liaising with dormitory, vendors and related parties, and internal customer
• Manage the medical claim records and others that are relevant
• Verification of OT and allowances for payroll processing
• Handle the recruitment, onboarding, and off-boarding process
• Maintain & update the HR system
• Handle training & development e.g courses planning, records update, sourcing, and registration
• Manage the employee's communication e.g announcement of policies, events, etc
• Other administrative duties
• Ad hoc duties

Job Requirement

• Diploma with 2 years of relevant HR and Administration experience
• Demonstrate ability to handle multiple priorities, work independently and collaborate with team members.
• Meticulous with an eye for detail
• Proficient in Microsoft Excel

Responsibilities

• Handling full sets of accounts.
• Assist in month-end, quarterly and year-end closing.
• Execute day-to day accounting responsibilities, such as handling accounts payable, receivable including processing invoices, payment and refunds and recording journal entries.
• Assist in preparing of GST reports for quarterly submission
• Weekly bank balance reporting
• Support the annual audit process by furnishing necessary documentation.
• Work closely with interdisciplinary teams to ensure accuracy of financial data.
• Other ad-hoc accounting work as assigned by the management

Requirements

• Diploma / Degree in Accountancy or equivalent
• Full sets accounts experience
• Able to work under independently
• At least 5 years of relevant experience
• Proficient in reading and writing in Mandarin and English

• Responsible to provide support in the human resource department in foreign worker management.
• Handle end-to-end work passes related issues such as application, renewal, cancellation, appeal, expiration, follow up with medical check-ups, updating personal particulars to MOM, etc.
• Work directly with and assist the hiring managers of different functions to fulfill a variety of necessary HR tasks regarding to foreign workers
• Track and maintain HR data of foreign workers, conduct weekly briefing for new foreign hires and administration of housing regulation checks.
• Speak with Agents on hiring requirements
• Drafting Simple LOA/ agreement for foreigners.
• Perform other adminisration duties as assigned

Job Description

• Assist & support the HR Managers on the full-spectrum of HR duties, day-to-day management of HR operations and other events & projects. (e.g Employee engagement pgms)
• Monitor & process all work passes renewal and applications.
• Preparation of Employment contract, memos and other necessary letters & correspondence.
• Laising with dormitory, vendors and related parties and internal customer.
• Manage the medical claim records and others that are relevant.
• Verification of OT and allowances for payroll processing.
• Handle the recruitment, onboarding and off-boarding process.
• Maintain & update the HR system.
• Handle training & development e.g courses planning, records update, sourcing and registration.
• Manage the employee's communication e.g announcement of policies, events etc.
• Other administrative duties.
• Ad hoc duties.

Job Requirement

• Diploma with 2 years of relevant HR and Administration experience.
• Demonstrate ability to handle multiple priorities, work independently and collaborate with team member.
• Meticulous with an eye for detail.
• Proficient in Microsoft Excel.

Job Description

• To support the technical aspects and maintain equipment sufficiency for Physical and Hybrid Annual General Meeting / Polling Events
• Setting up and clearing off venues to support back-to-back meetings and events
• Packing/Unpacking equipment for meeting sessions
• Checking and maintaining of equipment sufficiency
• Ensure audio and video connectivity throughout the meetings and events
• Ensure network and system availability throughtout the meetings and events
• Coordinate on client's requirement for their meeting
• Able to troubleshoot and rectify under pressure of time when problem arise
• Coordination of schedule for ad-hoc event crew, marking of attendance, preparation of timesheet (when required)
• Carry out any other duties that may from time to time be assigned
• Most of the time reporting to office for work (Normal working hours: 8:30am - 5:30pm), may be required to work overtime. Any overtime hours will be compensated by time off in lieu

Requirements

• Good Microsoft Product knowledge: Windows 10 Operating System and Office 365 or Office 2019
• Good knowledge to setup Local Area Network and structured cabling
• Good communication skills is an advantage
• Able to work late hours and on weekends for the last 2 weeks of April 2024 (when required)
• Have past experience in managing or supporting events
• Have past experience in facilitating live questions and answers (Q&A) and/or live polling
• Candidates on vacation or NSF awaiting enlistment are welcome to apply

Job Description

· Providing secretarial, administrative, and personal support to MD.

· Conduct weekly diary meeting with the MD to discuss upcoming engagements, invitations, and other requests (e.g. meeting appointments, travel schedule, and travel arrangements).

· Schedule and manage meetings on behalf of MD, between him and his direct reports and the committees and group to which he is a member.

· Assist MD to follow up on tasks assigned to subordinates and managing MD’s appointment.

· Filter general information, queries, phone calls, and invitations to the MD by redirecting and taking forward such contacts as appropriate.

· Prepare correspondence on behalf of the MD, including the drafting of general replies.

· Prepare meeting minutes and follow up action plans after meeting as and when required.

· Maintain proper filing system for both electronic and hard copies filing.

· Prepare letters, memos for an announcement to staff and related parties.

· Support and assist in the planning of company activities.

· Assist on administrative duties of HR process (e.g. claiming of the levy, purchase of air-tickets, pass application, renew work passes).

· Maintain records and monitor company fleet vehicles, road tax renewal, etc.

· Provide administrative support to the department head for establishing the department structure and system, establishment of policies and procedures. Assist in the creation of necessary forms, documentation process presentations & systems where necessary.

· Other ad-hoc assignments as assigned.

Requirements:

· Minimum Diploma qualification.

· At least 3 years of relevant experience.

· Proficient in MS Office (MS PowerPoint, MS Excel, MS Word).

· Strong interpersonal skills in a professional and responsive manner.

· Demonstrate ability to handle work professionally, independently, and efficiently.

· Possess effective organizational and follow-up skills, attention to detail.

· Experienced in office administration.

· Good inter-personality skills, grooming & communication.

· Ability to manage complex and highly confidential information with discretion and integrity.

· Immediate starters preferred.

Job Descriptions:

• Handle accounts for LexBuild Groups of Companies (Account payable, Accounts Receivable, General Ledger)
• Data entry and invoice processing including credit control and collections.
• Handle banks reconciliation and other bank-related matters.
• Follow on payment status and prepare statements of accounts to vendors & customers.
• Handle and disbursement of petty cash claims.
• Preparation for quarterly GST submission.
• Liaise with external parties (auditors, tax agents, corporate secretary) on all related matters.
• Assist in monthly and quarterly financial and management reporting.
• Maintain an efficient and systematic filling system.
• Handle inventory costing and perform stock take.
• Any other ad hoc accounting and administrative duties as assigned from time to time.

Senior Accounts Executive (contract)

Accounting and Reporting:

1. Review, ensure timely and accurate reporting of Malaysia entities accounts (including audit schedules, sales report, monthly analysis, budget etc.)
2. Assist to perform group and entities’ monthly 1st and 2nd closing into Jiu Qi system, and ad-hoc accounting reports.
3. Assist to meet the Group Chinese Reporting requirements and deadlines.
4. Assist in performing Annual Budget for Group and Entities.
5. Assist in performing Year-End Closing for Group and Entities.
6. Assist to complete the minor reports required by HQ China.
7. Assist day-to-day operation accounting for 2 to 3 entities as and when assigned.
8. Assist the superior in ad-hoc reporting tasks as and when assigned.

Treasury Matters:

1. Assist the Group Corporate Treasury functions on daily basis.
2. Preparation of Group monthly Treasury report and HQ Jiu Qi treasury report.
3. Preparation of weekly cash balance report.
4. Preparation of monthly cashflow forecast for the Group and Entities.
5. Any other duties and responsibilities assigned from time to time.

Requirements:

1. Degree in Accounting or full ACCA or related field.
2. Able to read and write report in Chinese for reporting to HQ is a must.
3. Possess financial audit experience in an audit firm is an advantage.
4. Experience in treasury and reporting function is an advantage.
5. Strong hands-on experience in financial and management reporting.
6. Analytical skills in the development of data-driven reports are a plus.
7. Demonstrate ability to manage time and prioritize projects to meet deadlines.
8. Permanent role / Contract / Part-time role for up to 6 months

Please state current salary, expected salary and resignation notice period required in the resume

Others Information:

1. 5-days work week
2. Daily meal subsidy
3. Medical, dental & insurance benefits
4. Company Transport: 2 ways from Jurong East

Job Description

• Data entry and filling
• Receive, check, sort, scan and processing of documents
• Packing/Unpacking of meeting stationeries
• Attend to phone calls and email enquiries
• May be assigned to perform registration and polling services at physical/hybrid meetings (off-site), when required
• Carry out any other duties that may from time to time be assigned
• Reporting to office for work (Normal working hours: 8:30am - 5:30pm), may be required to work overtime. Any overtime hours will be compensated by time off in lieu.
• Contract periods vary from 2 months to 6 months (may subject to extension)

Requirements

• GCE O-Level and above
• Have good communication and basic computer skills such as Microsoft Office
• No experience required as training will be provided
• Candidates on vacation or NSF awaiting enlistment are welcome to apply
• Able to work late hours and on weekends for the last 2 weeks of April 2024 (when required)

Job Description:

· Providing secretarial, administrative, and personal supports to MD.

· Conduct weekly diary meeting with the MD to discuss upcoming engagements, invitations, and other requests. (e.g. meeting appointments, travel schedule, and travel arrangements)

· Schedule and manage meetings on behalf of MD, between him and his direct reports and the committees and group to which he is a member.

· Assist MD to follow up on task assigned to subordinate and manage MD’s appointment.

· Filter general information, queries, phone calls and invitations to the MD by redirecting and taking forward such contacts as appropriate.

· Prepare correspondence on behalf of the MD, including the drafting of general replies.

· Prepare meeting minutes and follow up action plans after meeting as and when required.

· Maintain proper filing system for both electronic and hard copies filing.

· Prepare letters, memos for an announcement to staff and related parties.

· Support and assist in the planning of company activities.

· Assist on administrative duties of HR process. (e.g. claiming of the levy, purchase of air-tickets, pass application, renew work passes)

· Maintain records and monitor on company fleet vehicles, road tax renewal, etc.

· Provide administrative support to the department head for establishing the department structure and system, establishment of policies and procedures. Assist in the creation of necessary forms, documentation process presentations & system where necessary.

· Other ad-hoc assignments as assigned.

Requirements:

· Minimum Diploma qualification.

· At least 3 years of relevant experience.

· Proficient in MS Office (MS PowerPoint, MS Excel, MS Word).

· Strong interpersonal skills in a professional and responsive manner.

· Demonstrate ability to handle work professionally, independently, and efficiently.

· Possess effective organizational and follow-up skills, attention to details.

· Experienced in office administration.

· Good inter-personality skills, grooming & communication.

· Ability to manage complex and highly confidential information with discretion and integrity

· Immediate starters preferred.

QA & QC Assistant/Executive

Roles & Responsibilities

• Responsible for day-to-day inspection of in-process and finished products
• Conduct daily hygiene inspection of process workers, process rooms and related areas to ensure it meets required standards
• Responsible for reporting any non-conformance of products/process/ hygiene violation in timely manner
• Assist in guiding production leaders/operators in implementing corrective actions and continuous improvement in production area
• Ensure proper records of product and hygiene inspections
• Assist in product development
• Assist QA Executive in implementation/ maintenance of SFA, Halal, ISO22000 & HACCP certifications
• To liaise with authorities (eg. SFA) on related Food Safety / License issues when required.
• In charge of health certificate application and laboratory reports arrangement and maintenance of such records.

Requirements

• Minimum Diploma in Food Science/microbiology
• Min 1 year experience as QA/QC in Food Manufacturing industry
• Understanding of FSSC/ISO 22000/HACCP/GMP/ Halal requirements is advantageous
• Meticulous, positive working attitude, able to cooperate/ communicate with all level of employees
• Teamwork
• Training provided

Job Summary:

Yoshimura Food Holdings Asia Pte Ltd is a group holdings company in Singapore with subsidiaries that are involved in the distribution and production of food products.

We are looking for passionate and driven individuals to join our company’s procurement and operations department. As a key player in our dynamic team, you will have the opportunity to make high-impact decisions to promote efficiency, cost-effectiveness, and sustainability.

Your first responsibilities will be within the HQ Operations team. After achieving proficiency in your operations duties, you will gradually assume more duties in the HQ Procurement team.

At Yoshimura Food Holdings Asia, we prioritize an individual's ability to learn and grow, placing greater value on their potential than their current skill levels.

We welcome all fresh graduates to apply.

Responsibilities:

• Internal Communication – To co-ordinate communication between outlet staff members, central kitchen, and the warehouse department.
• Manufacturing Planning – To review and modify the daily manufacturing orders sent to the Central Kitchen.
• Keying Orders – Receive our customer orders through email/whatsapp portals and entering them into our ERP system accurately.
• Invoicing – Issuing invoices to our regular customers.
• Purchase – Raising Purchase orders to local suppliers and communicating with them to ensure that deliveries are made
• Quality Assurance – To regularly evaluate and ensure that products are of the same quality as promised by suppliers.

Requirements:

• Intermediate level of familiarity with Microsoft 365 applications – Sharepoint, Teams, Excel, Word, PowerPoint.
• Demonstrates proficiency in general IT related skills.
• Knowledge in ERP / WMS systems such as Odoo or SAP would be beneficial.
• Ability to perform intermediate level of quantitative and qualitative data modelling combining data from historical sources, existing conditions, and future projections using any software of your choice.
• Confidence in your own ability to independently make decisions in all operations and procurement-related matters.
• Excellent communication, negotiation, and presentation skills and self-motivation with the ability to work independently and as part of a team.

Before applying, you should consider yourself to be a person that is always actively looking for new challenges in unfamiliar situations.

The journey at Yoshimura Food Holding’s Asia may not be a straightforward one, but it will be fulfilling and memorable. We will value your opinions and contributions. Your efforts will never go unnoticed in our company. Finally, the skills and experience that you gain would be yours to keep forever.

Job responsibilities:

· Assist with day-day operations in Administrative and HR department.

· Responsible for monthly processing and submission of payroll and reports.

· Preparing necessary HR documents for hiring, disciplinary handling, exiting, promotion, etc.

· Ensure timely verification of timesheets and submission of payroll, CPF, Tax clearance, etc.

· Administration of NS, maternity, childcare, paternity and insurance claims, etc.

· Handle clearance for resignation/termination/dismissal.

· Maintain accurate HR database and up-to-date employees records.

· Ad-hoc duties as and when assigned.

Requirements:

· Diploma / Degree

· Hands-on experience with Infotec HRMS

· Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at

various levels, in both spoken and written English and Chinese

· Demonstrates flexibility and adaptability according to changing needs and priorities

· Resourceful and possess strong initiative to drive changes

· Ability to work independently as well as be active team members within and across the HR team.

· At least 5 years of HR working experience

Other information:

• 5-days work week
• Working location: Jurong area

Job Description

• To assist and support the Manager at the Ops department on the day-to-day workshop & depots operations.
• Provide administrative support to the Ops Department such as filing, recording of job requisition (JR), incoming & outgoing vehicles records, bi-weekly insurance claims report, etc.
• Assist to handle the full set of the accident claim processes, ensuring motor claims processes are followed up closely, till the finalization of payment.
• Submission of insurance report on a bi-weekly basis and endorsed by Manager
• Issuance of the Quotation, DO and Invoice for the depots.
• To assist Manager in conducting bi-weekly toolbox meetings, ensuring proper documentation is in place.
• Ensuring the First Aid box and its content are constantly monitored and replenished.
• Ensuring monthly OT claims are processed and approved for HR to process with payroll calculation.
• To render kind assistance to foreign workers on all administrative applications.
• Actively participate and attend safety committee meetings in the absence of the Manager in compliance with organizational safety practice & procedures.
• Any ad-hoc duties as assigned.

Job Requirement

• A-level / Diploma and above or equivalent.
• Compulsory to have knowledge in Microsoft Office, especially Excel.
• Report generation with a good eye for details to ensure report accuracies.
• Meticulous sense of responsibilities and good working attitude & follow-up skills.
• Good interpersonal skills and being able to work in a fast-paced environment.
• Enjoy working with all levels of employees.
• Process good communication and written skills.

Job Responsibilities:

• Develop and maintain strong customer relationships while supporting the contract and business development team in tender / quotation bids.
• Research and Identify new business opportunities and generate leads
• Conduct business presentations and negotiations with clients
• Manage portfolio of existing and potential clients.
• Keep up-to-date with industry trends, market developments, and competitor activity
• To attend site meeting / survey when required
• Assist in the development and execution of any marketing initiatives/campaigns
• Any other duties reasonably required

Requirements

• Preferably with minimum 2years of experience in corporate offices interior fit-out works, facilities management or construction industry
• Good command of written and spoken English
• Good communication and interpersonal skills with all levels of people
• Able to work independently
• Must be proficient in MS Office
• Prior marketing experience is a plus
• Able to understand basic drawings by analyzing and summarizing information given to offer the quote, is a plus

Finance Executive – Pandan Road – 5.5 day week-Singaporeans only

Job Descriptions/ Key Responsibilities:

· Provide accounts receivable support to the finance team.

· Follow up on customer queries relating to outstanding invoices and coordinate with various stakeholders to ensure that queries are resolved to receive prompt settlement.

· Follow up on outstanding past due with customers for better cash flow.

· Accounting for logistics and ad-hoc projects

· Update daily incoming fund and supporting documents for bank receipts.

· Posting of receipt entries in accounting system

· Perform receipt allocation in accounting system.

· Update monthly bank reconciliation and monthly audit schedule.

· Generate monthly Accounts Payable and Receivables aging reports.

· Any other ad hoc project assigned by the management.

Candidate’s Requirements:

· Obtained Diploma qualification in relevant discipline or similar.

· At least 2 years’ working experience in the related field.

· Good communication and interpersonal skills

· Responsible, team player and willing to learn.

· Preferably with good knowledge of in financial accounting

contact Grace 87952790

Salary Range : $2800 to $3200

As a Marketing Executive, you will have the opportunity to help the company grow, not only through driving revenue but also through our continuous improvement process.

You will primarily be responsible for assisting our Business Development/Marketing Manager/ Team Leader in provide quotations to corporations, and/or end-user customers. You will also have the opportunity to be part of a leading company that provides a multitude of unique services, including selling new and refurbished: laptops, personal computers, and peripherals, as well as IT Asset Disposition (ITAD).

Main Responsibilities

Duties and responsibilities include, but are not limited to:

• Consistently and effectively learn existing and new products/programs.
• Develop, Build and Maintain strong, sustainable relationships with clients, and direct customers
• Effectively communicate with clients and customers to influence their needs, and the best solution
• Be able to accurately gather details, facts, and information from clients & customers, and make confident suggestions
• Follow-up with Customers as needed to cultivate profitability.
• Actively search for, locate, develop and close business & customer sales or product and services
• Provide consultation for all customers on products and services, provided by the company
• Effectively communicate with internal clients and customers to ensure requirements are met, and offer solution to customers.
• Be able to accurately gather details, facts, and information from clients & customers, and make confident suggestions.
• Actively carry out and follow-up on additional tasks assigned by Management and/or team lead.

Working Relationships

Effectively Build, Grow and Maintain positive, professional internal and external relationships, which align with the Company policies, procedures, guidelines, principles, and core values. Proactively establish and maintain positive & effective working relationships with all team members and support department personnel. This role is focused as a supporting role for the Business Development/Marketing Manager

Experience

In-Bound Sales Experience Preferred / Technology or Telecom Industry Experience Preferred

Required Skills

• You must be self-motivated to quote/bid, quick and eager to learn, and driven to achieve high- performance standards
• Hard working, self-motivated, and positive attitude.
• Positively embraces; learning, change, problem-solving, and multitasking
• Ability to effectively communicate with all levels of customers.
• Basic Office Functions – Microsoft Office, E-Mail, Phones, Computers, and Interaction with customer

JOB DUTIES:

• Establish and maintain good relationships with new and existing customers.
• Ensure prompt follow-up and response to all customer's requests.
• Handling customer RFQ by sending quotation and following closely for quotation status.
• Attend to customer's requirements & coordinate on the necessary support until order is fulfilled.
• Coordinate with internal logistics, planners, purchasers, production, QA, and accounts receivable teams to process customer orders from purchasing order receipt through to invoicing and payments.
• Analyse and prepare forecast data for internal purchasing and planning.
• Organise meeting with internal team to ensure a comprehensive understanding of customer requirements.
• Handling inventory status to ensure existing stock enough to support customer forecast and coming demand.
• Responsible for resolving customer's feedback regarding ECN changes, quality or delivery issue to ensure provide high levels of customer satisfaction.
• Observe and comply with the company's safety and health system, safe work procedures and instructions, as well as safety policy and rules.

EXPERIENCE REQUIRED:

• Possess a technical background in injection molding.
• Have experience in managing projects, interacting with customers, and collaborating with internal teams.
• Have experience in business development (BD).

Human Resource Executive (Line Support) – Jurong – 5.5 day week -Singaporeans only

• Collaborate closely with HR team and related departments to deliver a full spectrum of HR services to the assigned departments.

• Provide guidance to Line Managers on performance management related matters, resolve ER issues and address grievances, training & development, payroll matter

• Participate in leadership meetings and proactively provide inputs to the development of business and operational plans/ initiatives.

• Work effectively and achieve synergies in various processes concerning performance appraisal exercises, mass salary reviews and bonus exercises, recognition and development award nominations, budget exercises etc.

• Monitor and report on manpower and succession planning.

• Develop a keen understanding of business/ function needs and objectives, analyse trends and metrics so as to provide effective HR solutions to the stakeholders.

• Proactively identify gaps in the existing processes, propose and drive changes necessary to establish good HR practices.

Requirements

· Candidate must possess at least a Diploma in Human Resource Management or equivalent.

· At least 2 year(s) of relevant working experience

Salary Range : $3,000 to $3,500

contact Grace 87952790

Job Responsibilities:

• Conceptualize, manage and execute plans to build and elevate the brands and drive the company’s business objectives
• Assist the Marketing Manager and internal departments to implement, and manage marketing plans from conceptualization to execution including brand positioning, market intelligence, pricing, promotion and advertising opportunities, product value propositions, content creation, and launch execution of new products
• Work with Media, Digital and Public Relations agencies, external media partners, and suppliers to drive smooth integration and execution of plans to meet campaigns’ objectives and deliverables

Job Requirements:

• Minimum 2 years relevant experience in marketing /branding, with a focus on brand messaging and strategy
• Minimum bachelor's degree in marketing, business, or in a related field
• Hands-on and able to work with minimum supervision
• Strong sense of business ownership and capacity to take initiatives
• Pleasant personality and a good team player
• Good interpersonal and communication skills

What you will do:

• Lead the planning, deployment, and execution of commercial excellence programs across the region, focused on driving sales productivity and secured order and margin growth.
• Work in close partnership with the sales leaders to align on priorities and together build strong commercial fundamentals.
• Achieve high degree of sales operational excellence, leveraging data & insights to achieve/exceed financial plan and leads continuous improvements, user experience and governance for the region.

How you will do it:

• Be a business partner for VBU leaders, enabling success via driving projects and activities such as weekly/monthly/quarterly forecasting, quota design, coverage planning and leading to book execution.
• Build effective working partnerships across business and function, creating demonstrable value for the enterprise by orchestrating resources via indirect and direct leadership to execute work effectively, across functional partners such as IT, finance, field operations, learning & development, and our sales/marketing community.
• Interpret real-time data and work with sales leaders to identify improvements through the complete sales process (including but not limited to lead, account, line of business, opportunity, and pipeline management).
• Lead continuous improvement of our core commercial cadences, driving working standards and best practices across content, tools, data, process, and enablement.
• Lead continuous improvement for technology and process improvements to refine and simplify the ecosystem in which sales professionals win; particularly leveraging salesforce.com as the core CRM application.
• Lead commercial planning process including sales quota design, capacity and production planning, performance and KPI tracking.
• Lead provision of standard work and insights for commercial reviews, standardize performance dashboard/reports as part of project performance and operating rhythm.

What we look for:

• Bachelor’s degree in related subject with minimum 3 years of demonstrable business experience in commercial & business operation roles/functions
• Specific experience managing or matrix direction to a distributed sales organization in a multi-line business.
• Excellent analytical and interpersonal skills and presents convincingly to peers, executives, partners, and customers.
• Exceptional enterprise leadership skills in a dynamic and fast-growing organization.
• Strong knowledge of CRM and associated technologies.
• Ability to communicate effectively with all levels of employees/management and experience in a cross-functional matrix reporting structure.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

• Free Shuttle Bus Service (Jurong East MRT)
• Youthful & Dynamic Work Culture Environment
• Career & Growth Development

Roles & Responsibilities

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you.

Join JIJI.SG's operations and customer service team to help us improve and exceed our customers' expectations when they shop with us!

In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Most importantly, future team members must have a strong sense of dedication to our customers' happiness.

Job Description

• Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat.
• Going the extra mile to ensure customers’ needs and expectation are met.
• Actively involved in refining customer experience through customer feedbacks and observing daily operations.
• Proactive and initiative to constantly improve internal processes.

Requirements

• Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry.
• Cheerful and friendly disposition when communicating with customers.
• Strong sense of dedication to our customers’ happiness.
• Process-oriented and good attention for detail.
• Accountable and responsible team-player.
• Able to work independently and also as a team.
• Past experience in either operations or customer service will be a plus.