This is a Senior Account Manager role in a team of experienced professionals developing, delivering and winning high impact opportunities for Visa. Responsible for a portfolio of regional clients in Cybersource, potential engagements could include portfolio management diagnostics, authorization optimization strategies, assessments of digital product and marketing programs, development of new products with implementation roadmaps, optimizing client customer servicing processes and contract negotiation. Key objectives are client retention, revenue growth and improving NPS. 

We are looking for a highly motivated individual who will deliver strategic thought leadership and a consultative approach to service our leading regional Acquirer and merchant clients. The incumbent must be able to develop enduring, strategic relationships with clients and across the Visa organization.

Specific responsibilities include

• Proactively engage with key regional clients and Visa leadership in regular strategic and planning discussions
• Cultivate, manage and service strategic market leading regional accounts
• Develop frameworks, approaches, solutions and recommendations that effectively and efficiently address the most impactful opportunities and challenges
• Partner with peers in other functional areas (e.g., marketing, analytics, risk, innovation) and across global regional teams to execute projects in ways that leverage the breadth and depth of Visa’s resources
• Produce insights and analyses ways to improve client performance, drive understanding of client issues and provide strategic guidance for client priorities across the payment profit and loss 
• Travel may be required

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

We are seeking a highly organised and detail-oriented Operation Executive to join our team at Lau Di Fang Scissors-Cut Curry Rice Pte Ltd. In this full-time role, you will be supporting the Operations Manager, responsible for overseeing the day-to-day administrative and operational tasks within our business, across various outlets in Singapore.

This role requires a strong focus on maintaining high-quality service and food standards, ensuring smooth operational processes, and managing manpower resources effectively. The ideal candidate will be proactive, solution-oriented, and possess excellent communication and leadership skills to ensure the highest level of service is delivered across the outlets.

Key Responsibilities:

(a) Quality Management:

• Ensure that team members at each outlet deliver high-quality food and service in alignment with company guidelines and standards.
• Serve as the primary point of contact between the HQ Corporate office and outlets, ensuring the timely and accurate communication of corporate information to Outlet Managers and team members.
• Review regular Business Reports on a daily and weekly basis, identifying any issues or areas for improvement, and providing recommendations to enhance performance.

(b) Manpower Management:

• Review, adjust, and approve weekly staffing schedules to align with business needs, ensuring adequate coverage for Outlet Supervisors and team members.
• Monitor and manage manpower costs across assigned outlets to ensure alignment with budgetary constraints.
• Resolve employee concerns, conflicts, or performance issues as they arise, providing guidance and support to foster a positive working environment.
• Oversee team hiring and attrition rates to ensure that staffing levels remain adequate and effective, with the ability to recruit and retain top talent for the team.

(c) Crisis Management:

• Develop and implement crisis management strategies to address unforeseen challenges or operational disruptions.
• Act swiftly to resolve issues and minimize operational impact, ensuring business continuity and customer satisfaction.
• Provide support and guidance during critical situations, ensuring the team effectively handles and resolves issues in a timely and efficient manner.

(d) Admin / Purchasing Support:

• Coordinate and manage purchasing activities, ensuring that the outlets are fully stocked with the necessary supplies and equipment.
• Work closely with suppliers to negotiate best prices and terms for goods and services, ensuring timely delivery and cost-effectiveness.
• Collaborate with the finance department to process purchase orders and ensure proper documentation for budgeting and cost control.
• Ensure compliance with company procurement policies and standards, maintaining accurate records of all purchases and transactions.
• Other admin duties as assigned by management.

What we're looking for

• Proven experience (at least a year) in leadership, quality management, purchasing, and crisis management within the F&B industry.
• Strong administrative skills with proficiency in data entry, inventory management, and report preparation.
• Excellent communication skills, with the ability to liaise effectively between the corporate office and the outlet team.
• Strong problem-solving skills, attention to detail, and ability to work in a fast-paced, dynamic environment.
• A keen eye for detail and a problem-solving mindset
• Ability to work independently and as part of a team
• Flexibility to work weekends, holidays, and varying shifts as needed to meet operational demands.
• Required language(s): English, Mandarin. Additional languages will be high advantageous.
• Required Skill(s): Microsoft Office and Excel.

We regret that only shortlisted candidates will be notified.

Reporting to the Director of Business Development, the Medical Concierge Executive is to provide coordination and administrative support to the organisation’s medical concierge business.

PRIMARY DUTIES & RESPONSIBILITIES

To respond to request for services, appointments, information in a timely, responsible and professional manner.

SECONDARY DUTIES & RESPONSIBILITIES

• Handles enquiries from medical concierge companies for outpatient and inpatient appointments.
• Liaises with Bed Management, OT, PSC, OPD for availability and to inform the medical concierge companies / insurance agents accordingly on the availability.
• Advises on the appropriate doctor based on the needs and/or insurance panel (if any).
• Updates medical concierge and agents of any new services, change in service or price revisions.
• Responds to feedback or complaints from medical concierge companies or agents.
• Escalates any service delivery issues to Management as needed.
• Inputs necessary information into the Concierge tracking sheet and ensures accuracy in information.
• Any other duties as assigned by your Supervisor from time to time.

REQUIREMENTS

• Minimal O levels.
• Experience in concierge services, customer relations, sales, admin, or in the medical industry (eg hospitals, private healthcare practices) is highly preferred.
• Good interpersonal and communication skills to build and maintain relationships with patients, healthcare providers, and other stakeholders.
• Good problem-solving skills.
• Ability to manage multiple tasks, scheduling, and logistics with precision.

We are seeking a dynamic and results-driven Sales Executive/Business Development Executive with a strong background in the IT Services & Consulting industry. The ideal candidate will have proven expertise in acquiring new clients, a deep understanding of professional services, ability to drive business growth and expertise in the APAC market.

Key Responsibilities:

• Client Acquisition: Identify, prospect, and secure new clients in the IT Services & Consulting space.
• Lead Generation: Develop and implement strategies to generate leads and build a robust sales pipeline.
• Sales Strategy: Design and execute strategic plans to achieve sales targets and expand the client base.
• Client Relationships: Build and maintain strong relationships with clients, understanding their needs and offering tailored solutions.
• Market Analysis: Research industry trends, market dynamics, and competitor activities to identify new business opportunities.
• Professional Services Expertise: Demonstrate a clear understanding of professional services, including staffing, project-based solutions, and managed services.
• Presentations and Proposals: Create and deliver compelling presentations and proposals to prospective clients.
• Collaboration: Work closely with internal teams, including delivery and technical teams, to ensure successful project implementation.
• Sales Reporting: Track, analyze, and report on sales metrics and progress against targets.

• Proven experience in sales or business development within the IT Services & Consulting industry
• Proven ability to acquire new clients and achieve sales targets in the APAC region.
• Strong understanding of professional services, including IT staffing and consulting solutions.
• Exceptional communication, negotiation, and interpersonal skills.
• Demonstrated ability to develop and execute sales strategies that drive revenue growth.
• Familiarity with CRM tools and sales reporting software.
• Self-motivated, goal-oriented, and able to work independently as well as part of a team.

Duties and Responsibilities

· Handle all other HR functions, including, but not limited to, talent acquisition, onboarding, off-boarding, leave administration, compensation and benefits, training and development.

· Provide leadership on matters of employment legislation, HR policies and procedures, and best practices.

· Responsible for the day-to-day planning and execution of work of the department.

· Ensure that HR policies and procedures remain current and in compliance with legal and statutory requirements.

· Impart organisational policies and key information to employees.

· Lead the salary benchmarking process, including market research findings to ensure market competitiveness and employee value.

· Foster a positive work environment through effective communication and manage employee relations matters.

· Build a company culture that is in line with the management’s values and objectives.

· Oversee staff, provide guidance, allocate work and ensure their professional wellbeing and growth.

· Understand the job functions and roles of the different departments to devise a career development programmes aligned to the organisation’s business plans.

· Liaise and work with government bodies and other external service providers such as insurance insurers, training insituitations, MOM, MOH and Singapore Nursing Board.

· Manage employee progress, performance and development by implementing the annual performance management system and working with line management to support the appraisal process

· Fair Administration of employee benefits and welfare.

· Manage the regular view of processes and practices to ensure effectiveness and efficiency.

· Perform any other duties as assigned by supervisor/management.

Job Requirements

· Recognised Bachelor's degree in Human Resources, Business Administration, or a related field.

· A minimum of 5 years of working experiences in HR field.

· Proven experience as an HR Manager or HR Business Partner or in a similar HR role.

· Sound knowledge of employment law and regulations.

· Experience with QuickHR system will be an added advantage.

Job Competencies

· High energy, dynamic and self-motivated

· Excellent team player with good leadership

· Strong interpersonal and communication skills

· Strong problem-solving and organisational skills.

Duties and responsibilities:

• Processing of workers' payroll
• Managing all payroll-related activities, including updating the time management system, leave administration and statutory reporting.
• Monitor compensation and benefits processes such as salary revisions and bonus payments
• Handle the application, renewal, and cancellation of employment passes.
• Coordinate training and development initiatives, including organizing employee training sessions and updating the training matrix.
• Communicate with dormitory operators and the company’s dormitory in charge to address worker needs, including arrivals and departures.
• Manage government-related tasks, including IR21, tax clearance, government, and training grants.
• Execute additional responsibilities and tasks as assigned.

Requirements:

• Minimum Diploma holder.
• Experience working in Civil Engineering & Construction sector
• Experience in processing the full cycle of payroll and reporting payroll tax.
• Well-versed in Employment Act and Income Tax regulations.
• Familiar with using HR system, MS Excel and Word.
• Good command of English.

We offer:

• 5 day work week.
• Training and development.

Key Responsibilities & Skills:

a. Communications Management

· Develop and implement effective communication strategies for both internal and external audiences.

· Oversee the creation and meticulous vetting of all marketing and communication collaterals ensuring consistent and clear messaging.

b. Content Creation

· Create compelling and engaging content across various channels, including press releases, website content, social media posts, thought leadership articles, and executive speeches.

· Assist in development and production of marketing materials including, but not limited to: social media graphics, bite-sized videos and print collaterals.

· Oversee the company’s social media presence, creating and curating content, scheduling posts and engaging with the audience to build brand awareness.

· Manage content calendar and responsible for ensuring timely updates on all owned channels.

c. Stakeholder Collaboration

· Coordinate and collaborate with cross-functional teams to gather information and insights for content creation.

· Work closely with internal stakeholders (Operations) and external agencies (PR, digital marketing) to ensure cohesive communication and alignment of marketing efforts.

d. Event Planning & Execution

· Support the planning and execution of events hosted by the company such as conferences, workshops and networking sessions.

· Perform other ad-hoc duties as required by the company from time to time.

ServiceNow is looking for a Risk Solution Sales Specialist that will be responsible for market success of ServiceNow’s Integrated Risk Management (IRM) products in the Asia market. This product is built on ServiceNow’s market leading platform and creates a single source of truth and engagement that allows processes across the enterprise to execute with uniform information.

You will be responsible for communicating the integrated risk management value proposition to prospects. You will develop a strong partnership with your designated Account Executives and Solution Consultants to provide a comprehensive and compelling message across all industries within the Asia region. You will focus on targeting your risk, compliance and resiliency message to specific customer needs and will focus on being a trusted advisor to our community of customers and partners. Finally, you will represent ServiceNow at local and regional events to drive your message into the broader market.

What you get to do in this role:

• Provide the full GRC/IRM subject matter mentoring and training to peers and other colleagues in the organization.
• Communicate competitive intelligence and activity to your manager and BU to ensure we keep ahead of opportunities, obstacles, and challenges
• Work closely with field sales teams to accelerate opportunities by meeting directly with customers to provide comprehensive product and industry insight
• In partnership with assigned Account Executives and Solution Consultants, present our Risk, Compliance and Resiliency solutions directly to prospects, customers and at industry events and seminars
• Support the regional ServiceNow partner channels to drive an effective customer acquisition and experience
• Articulate customer success strategies (and losses) to the field in order to streamline and standardize IRM solution presentations and value proposition
• Become a trusted advisor to our community of customers and partners

We are seeking a dynamic, self-motivated and experienced Regional Public Relations Executive who thrives in a fast-paced environment and is passionate about creating impactful stories across the region for our clients.

This role demands a strategic thinker with strong project management skills, capable of leading multi-market campaigns and working closely with diverse regional teams.

Key Responsibilities:

• Collaborate with internal teams to create and implement PR strategies that align with business objectives and are customized for each regional market.
• Build and maintain strong relationships with key media outlets, influencers, and industry stakeholders across the region. Ensure consistent coverage across all markets.
• Lead the development of PR content, including press releases, pitches, and storytelling materials tailored for different regional markets.
• Oversee regional PR projects, ensuring timely execution, efficient allocation of resources, and alignment with regional and global goals.
• Act as the point of contact for managing regional PR crises, offering strategic guidance and support to local teams.
• Lead and coordinate regional PR events
• Conduct in-depth market research to gather insights on industry trends, competitors, and media landscapes within the region.
• Work closely with marketing, branding, and digital teams to ensure PR strategies are integrated across channels and aligned with broader marketing campaigns.
• Track and analyze media coverage, preparing detailed reports for regional and global leadership on PR performance, KPIs, and ROI.
• Contribute to new business pitches, particularly in strategy development and regional market analysis.

Qualifications:

• At least a Bachelor Degree
• Minimum 3-5 years of relevant experience in public relations, with proven experience in managing regional markets.
• Excellent organizational, communication, and interpersonal skills, with the ability to lead cross-cultural teams and manage multiple projects simultaneously.
• Fluent in English, with proficiency in Mandarin to liaise with Mandarin-speaking clients and stakeholders.
• Strong writing, presentation, and storytelling skills, with experience drafting communications for diverse regional audiences.
• A strategic thinker with the ability to adapt PR strategies to different markets.
• Willingness to travel frequently within the region for meetings, events, and on-site project management.

DESCRIPTION

This is an exciting opportunity for you to be an integral part of the Quality Management department to optimise patient care and outcome.

The Administrative Executive is responsible for providing administrative support to ensure the smooth and efficient functioning of the department initiatives within the hospital. This role involves the coordination and maintenance of accurate records, meetings, and supporting the implementation of quality management projects.

RESPONSIBILITIES

Documentation Management:

• Maintain accurate and up-to-date records related to quality management.
• Organize and file documentation in compliance with regulatory standards.

Data Entry and Analysis Support:

• Assist in data entry for quality metrics and performance indicators.
• Generate basic reports and assist in data analysis under senior staff guidance.

Meeting Coordination:

• Schedule and coordinate meetings for the Quality Management team.
• Prepare meeting agendas and distribute relevant materials.

Communication and Correspondence:

• Facilitate communication between internal and external stakeholders including team members, other departments, external healthcare institutions, among others.
• Draft routine correspondence and respond to inquiries as directed.

Assist in Quality Projects:

• Support the implementation of quality management projects.
• Collaborate with team members to ensure project timelines and deliverables are met.

QUALIFICATIONS/REQUIREMENTS

• Minimum Diploma.
• At least 2 years working experience.
• Good speaking and writing skills
• Proficient in computer skills including Microsoft Office (e.g. Excel, Words etc.)
• Self-disciplined, motivated, self-starter, Meticulous
• Ability to work collaboratively in a team environment

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

POSITION DESCRIPTION AND RESPONSIBILITIES

Being a core member of the team consisting of executives and patient service associates

• Ensure all billing matters, insurance claims and payment collection are effectively and efficiently performed.
• Assist HOD in establishing, implementing and reviewing all relevant SOPs, workflows and policies.
• Ensure that quality customer services are provided by BO staff to all internal and external stakeholders.
• Assist in AR, credit services and bad debt management.
• Liaise closely with clinics, hospital’s finance department, relevant government entities and insurance companies on all BO-related matters.
• Assist with lifting, moving and transporting patients.
• Serve meals and remove meal trays.
• Assist Staff / Enrolled Nurses under supervision.
• Daily check on claims submission e.g. PMI, CPF, Govt Agencies etc.
• Follow up on any claims issues encountered.
• Rectify any erroneous claims rejected by the relevant parties, etc.
• To perform regular audit checks on patient collections.
• Perform admission process, bill estimation and data entry to filing of insurance claims forms and collection of deposits.
• Perform cashiering and payment collections of credit card, cash, NETS and cheques from patients and alert admission executive to variances in the Cashiering Collection Report.
• Handle customers’ queries pertaining to admission process and services provided.
• Prepare and send out Consolidated Invoices for Corporate Clients.
• Handle email and telephone enquiries relating to billing/payments, etc.
• Any other duties as assigned from time to time by management.

QUALIIFCATIONS/REQUIREMENTS

• GCE 'O' Level or equivalent
• 1 to 2 years of relevant working experience preferably in healthcare industry
• Team player with excellent analytical, interpersonal and communication skills
• Basic knowledge of accounting would be an advantage
• Proficient in Microsoft Office applications
• Good interpersonal and communication skills
• Preferably able to communicate in Chinese due to liaising with Mandarin speaking patients
• Must be able to do rotating shift work up to 12 hours (44 hours per week), include night shifts, Saturday, Sunday and Public holidays.

NOTE: CRAWFURD HOSPITAL IS NOT IN COLLABORATION WITH ANY EMPLOYMENT AGENCY NOR CONSULTANT FOR OUR POSITIONS OPENING.

Interested candidates, please apply with your updated resume, expected salary and notice period.

We regret that only shortlisted applicants will be notified.

PRIMARY OBJECTIVE

• Perform the daily BAU operations, i.e. loan disbursements, repayments, fee collections, prepayments, rollovers and redemptions, monitoring and sweeping of funds from special-purpose accounts, e.g. DSRA, Operating accounts for loan repayments and monitoring of scheduled repayments for bilateral and syndication deals.
• Perform GL reconciliation & ensure outages are resolved within stipulated turnaround time.
• Ensure accuracy, efficiency and meets the agreed turnaround time with the Business Units while avoiding operational risks and losses.
• Support the department’s effort to improve productivity, efficiency and lower costs via continuous process improvements.
• Maintain good business relationships/partnerships with key stakeholders, aligning actions to customer needs.

KEY RESPONSIBILITIES

Customer/Market – Business Transformation

• Perform loan disbursements, repayments, rollovers, redemption and fee collection with accuracy and within the stipulated turnaround time.
• Respond to Business Units’ requests and enquiries within a stipulated timeline.
• Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU issues and improve cooperation between the teams.
• Actively participate as a member of a team to move the team towards completion of goals, i.e. develop a service-oriented culture within the team.

Process Digitalization or Automation/STP

• Participate in process digitalization or automation initiatives.

Productivity Improvement

• Ensure all SLA/TAT are being met.
• Ensure work is completed with speed and accuracy.
• Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in work processes.

Process Efficiency/Process Improvements

• Participate in process improvement discussions to improve the turnaround time for BAU processes. 
• Identify operational risks and implement measures/controls to plug the risk gaps so that processes are in line with all internal & external policies/guidelines and requirements of the regulators.

Operational Risk & Compliance

• Work together with Team Lead to ensure that audit rating is “Satisfactory” or better.
• Work together with Team Lead to ensure that CRA rating is at least “On Target” or better.
• Work together with Team Lead to ensure no/minimal operational lapses/financial losses.

Individual Contribution/Competency

• Participate in BCP Coordinator/Risk Coordinator or Data Steward roles.

Learning/Competitive Positioning

• Maintain high standards for self-development to achieve/exceed the goals of the team and to derive satisfaction from achievement of goals and continuous improvement.
• Initiate action plans to achieve self-development goals which has to be in line with the department and Group’s direction of building high performance culture.
• Develop a mindset of continuous learning to keep up with the pace of change in the Bank and to be competent in the job assigned.

The Courage Chapter has been engaged to conduct a search for a Finance Executive for our client, an IPC Charity Organization.

ABOUT THE ROLE

As a Finance Executive, you will play a crucial role in overseeing financial operations and making strategic decisions to ensure the company’s financial health and sustainability. Reporting to the Finance Manager, your responsibilities will include:

In the area of Bookkeeping, you will:

• Maintain accurate records of financial transactions.
• Record daily transactions, including accounts payable and receivable.
• Manage general ledger entries.
• Reconcile accounts and resolve discrepancies.

In the area of Financial Reporting and Analysis, you will:

• Prepare monthly, quarterly, and annual financial reports.
• Reconcile bank statements and track deposits and payments.
• Participate in financial audits.
• Assist with budget preparation.
• Review and implement financial policies.

For Cash Flow Management, your tasks will involve:

• Monitoring cash flow statements.
• Ensuring compliance with tax and financial reporting standards.
• Regarding Governance and Compliance, you will:
• Ensure compliance with Charity Accounting Standards (CAS).
• Submit timely reports to authorities.
• Review and recommend improvements to internal control policies and procedures.

Your role also includes engaging with stakeholders:

• Collaborate with Board Directors, Finance Committee, Audit Committee, Auditing Firms, financial institutions, corporate donors, vendors, and government agencies.
• Support the Board and CEO in corporate secretariat and board management matters.

Lastly, you’ll contribute to building a high-quality workplace and fostering a positive work culture for the organization. You may also be required to work on other assigned projects as directed by the Board and Management.

REQUIREMENTS

Technical Competencies

• Diploma or Associate Degree in Accounting or its equivalent professional qualifications
• Competent with accounting software modules like QuickBooks
• Good understanding of basic accounting principles
• General experience & knowledge in IT applications

Core Competencies

• Strong numeracy skills and attention to detail to ensure accuracy in data entry, reconciliations and other accounting tasks
• Organised, self-driven and able to multi-task well under pressure
• Collaborative, with excellent communication and interpersonal skills

Preferred Achievements / Characteristics

• At least 2-3 years of relevant work experience in an accounting role, preferably in the social services sector
• Familiar with Singapore Charity Accounting Standards & Corporate Governance for Social Service organisations
• Experience in doing finance/accounting work in other charities

Are you passionate about Korean Beauty, Skincare, and Makeup? Do you thrive in a dynamic, creative, and professional environment? If the answer is yes, we’d love to meet you!

• Performance Bonus
• Meal Allowance
• Medical Insurance

We are seeking a 6 months Contract Part-Time Accounts Admin (4 hours per day/5 day work week) to support our finance and administrative functions. This role involves key responsibilities in accounts receivable, accounts payable, and providing administrative support within our company.

Main Duties:

• Monitor and verify incoming funds and update daily cash flow. Verify accuracy of payment, claims and petty cash reimbursements. (AR/AP)
• Maintain detailed and organized records to support financial reporting needs
• Support the liaison process with external partners (e.g auditors, tax agent) as needed.
• Perform other ad-hoc administrative tasks as assigned by Directors.
• Able to start in early Jan 2025
• Proficient in Microsoft Office skills (e.g excel) is preferred
• Good command of English.

Qualifications:

• Preferably Diploma in Accounting, or relevant field.
• Self-motivated, positive, proactive, highly-organized, and detail-oriented to work with accuracy and minimum supervision

Please submit your application through this platform if you are interested. Candidates from this platform will be given priority during the selection process.

Kindly refrain from emailing us your resume.

YOUR IMPACT _________

• Be one of a key contributor to support the regional commercial lead for overall region (local market and travel retail) to achieve brand’s goals and objectives & ensure business agility in line with fast-evolving North Asia business development.
• To be the brand and business support to Commercial lead in the management of distributors and retailers, partnering relevant internal / HQ stakeholders to co-create and to achieve the goal of instilling desirable omnichannel brand experience at the heart of all actions.

YOUR MISSION _________

To optimize the retail performance of the points of sale to achieve the strategic and financial goals of the business unit in the dedicated markets for both Local Market and Travel Retail parameters. To support the Area Retail Manager, North Asia to lead the consolidation of APAC key commercial operational tasks / topics & dissemination to relevant internal / HQ stakeholders

Commercial Administrative Support

• Support Commercial lead in accelerating brand visibility and sales development in line with brand objectives and strategy
• Support Commercial lead to ensure a strong field presence and assess brand performance by points of sale and product category.
• To work cross-functionally by coordinating feedback and requests between markets, teams, and AdP HQ.
• Support Commercial lead to ensure Outlook from the markets is constantly updated and respected.
• Review and follow up with precision, completeness & promptness on monthly orders from markets and timely submission to Customer Service for capturing the turnover of the month.
• Communicate updates to retailers on logistic issues/novelty to order monthly & ensure full quantities are being ordered.
• Support in yearly pricing adjustments / increase, novelty reference creation / monthly forecast and analysis and consolidate monthly sell out reports / ad-hoc requests subject to the region
• Monitor Retailer’s Stock by ensuring regular follow-up on the coverage and identifying the level of risky stock to anticipate overstock situation and reduce P&L impact
• Consolidate and update assortments/price lists per region and share them with retailers
• Consolidate and build reports on sell-in/sell-out/market performance to feedback Area Retail Manager, North Asia

Merchandising & Marketing

• Ensure that markets order the necessary VM tools and POSM items for each POS, counter openings, and animations.
• Optimize stock levels and assortments and ensuring no OOS.
• Propose product assortment for new POS opening and streamlining of current assortment to enhance POS productivity.
• Support in marketing operations for Travel Retail such as visual updates and planogram proposals.
• Support in projects such as new POS Opening and mega events by liaising with distributors and HQ with strong coordination and support.

WHAT WE OFFER   _________

• A good career learning & development opportunity amidst a fast-evolving & strong growth business environment supported by passionate & like-minded team members.
• A role within the prestigious LVMH Group of 75 distinguished Houses with a worldwide presence

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct.
• Monitor campaign delivery and reconcile any under deliveries.
• Assist with auditing process across specific client base.
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting. 
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments.
• Work closely with Planners to ensure all the media plans are as per latest MOCO template and make sure all elements are incorporated.
• Prepare CI for all mediums and help Planners manage all material submission timelines.

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Processing billing instructions with finance/shared service teams
• Mapping vendor invoices against billing instructions
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Media plan actualization and reconciliation on monthly basis. Support Planners to update the media plans based on actualized amount.
• Participate in finance WIP & Precision billing meetings to make sure Client's invoices get processed and meet billing timelines.
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion before end of following month of activity
• Resolve/respond to client billing queries

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

The Operations Executive is responsible for the planning, organizing, and directing, managing and evaluation of the daily operations of the Aircon Team in PRISM+

• Supervising and managing daily delivery fleet operations and drivers
• Assist with day-day logistics and warehousing activities
• Liaising with customers to arrange appointments for installation
• Coordination and communication with delivery drivers
• Planning and routing of daily delivery routes
• Maintenance of driver data including leaves, working hours, and vehicle operability

• Experience with Microsoft Office (Excel, Word, Powerpoint) and being tech savvy
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced, team oriented environment
• Ability to multitask and manage daily operations

Corporate Secretarial Manager
(Singapore – Novena)

Responsibilities:

• Independent and pro-active provision and management of company secretarial services to a portfolio of local and international clients across a diverse range of industries.
• Handling compliance matters.
• Liaising with clients, authorities, colleagues from various departments and banks.

Requirements:

• A Member of Chartered Secretaries Institute of Singapore (CSIS) or ICSA.
• Corporate secretarial experience in full spectrum of corporate secretarial services.
• Able to train and lead a team of professional staff.
• Excellent command of English (oral and written).
• Meticulous, deadline-driven and adaptive.
• Able to multi-task and work in fast paced environment. Team player with a positive working attitude, Good communication and interpersonal skills.

Interested candidates are invited to email a detailed copy of their resume (including current & expected salaries) to;

[email protected]

(All application will be in strict confidence. We regret that only shortlisted candidates will be notified)

We invite highly motivated professionals to join our team, and together you will;

• Manage a portfolio of clients with minimal supervision.
• Provide corporate secretarial and administrative support to clients.
• Prepare and maintain statutory records in compliance with the laws.
• File returns with the Accounting and Corporate Regulatory Authority.
• Draft resolutions and minute proceedings of meetings.
• Maintain share registers & minute book.
• Co-ordinate and organize meetings between Directors and Shareholders.
• Provide advice on company law and corporate secretarial practice.
• Perform any other ad-hoc assignments.

Requirements

• Chartered Secretary (ICSA) graduate or those pursuing, as well as Degree/Diploma in Business Administration/Commerce/Law related disciplines.
• Full understanding of ACRA corporate secretariat requirement – register of controllers, money laundering, filing of AR, and etc.
• For Senior Consultant level: Minimum 4-6 years of relevant experience in handling a portfolio independently.
• Proficient in MS Office applications.
• A team player with good interpersonal, oral and written communication skills.
• Well organised, meticulous, able to work independently and manage tight deadlines.

Interested candidates are invited to email a detailed copy of their resume (including current & expected salaries) to;

[email protected]

(All application will be in strict confidence. We regret that only shortlisted candidates will be notified)

KEY RESPONSIBILITIES

• Manage ecommerce platform with updated product listings, pricing and inventory.
• Design engaging design collaterals including poster, EDM and website banner.
• Manage and process online orders
• Support other ad-hoc duties

REQUIREMENTS

• Diploma in Design/Marketing/Communication or a related discipline
• Proficient in Adobe Photoshop and Adobe Illustrator

We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care, over 5000 public bodies across the globe engage Civica to help provide critical services to over 100 million citizens.

About the role:

We are pleased to present an exciting opportunity for Project Executives to begin their professional journey in Singapore with Civica. We are looking for a bunch of talented graduates who can join us and start working on the MS office suit to do data updating and manipulation.

Our Project executives are required to support in compiling Collection Profiling Reports for MOE schools as a project deliverable. This role will provide key input and organisation of both daily operations and new initiatives within the team, and across the group.

This position is temporary and will take place from January 2, 2025, to January 31, 2025, offering a hybrid work arrangement.

What you will do to be successful in this role:

A Project Executive, you will be providing support in compiling data analytics reports for customers and you should also be able to provide administrative project support as required.

• Proficient in MS Office
• Highly organised, driven and proactive in approach
• Excellent time management skills and self-motivation
• Ability to work as part of a team and independently
• Basic IT skills and computer literacy is a must

Duties and responsibilities of your role may change from time to time to meet the needs and requirements of the business.

Why you'll love working with us 

We know that when our people are happy, they will work better and have greater work satisfaction. Here's what you can expect: 

We're all different - and we love this about us. 

We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best. 

Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice. 

Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues. 

Apply for this job - Become part of something special Do you see yourself in this role? If so, then we would love to hear from you. 

We are an equal opportunity employer. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. In fact, we strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes.

Summary of Responsibilities:

• Ensure all calls & emails are answered in a courteous, friendly and prompt manner, following LQA standards and VOG initiatives
• Record accurate guest details in ResDiary
• Offer alternatives or Standby List to guests should the restaurant be fully booked
• Keep online portals open during slow periods
• Close online portals when restaurant is near fully booked
• Check that canceled or no show online reservations are removed from online portals backend
• Use ResDiary Promotion section & Promotions folder to advise guests of accurate and correct information
• Be up to date with Gift Central system
• Be up to date with Fairmont at Home
• Maintain collaborative working relationship with Restaurant Hostess and Restaurant Managers
• Follow SOP & email templates created by Dining Reservation Manager
• Ensure PCI Compliance for all credit card transactions
• Ensure smooth running of operations in the absence of Dining Reservations Manager & Assistant Manager
• Assist Senior Leaders as required
• Assist outlets when they are shorthanded (hostess/service)
• Generate IKE Reports (I Know Everything)
• Set up of Messages in ResDiary
• Set up of Promotions (discounts)
• Set up of Promotions (Events)
• Upkeep Online Health of each restaurant & bar (Accurate menus, time, info, pictures)
• Upload new menus on on all online portals

Qualifications:

• Minimum GCE ‘O’ Level or equivalent
• Basic call centre or F&B operation experience
• Fluent in verbal and written English.
• Good interpersonal, telephone etiquette and communication skills
• Computer Knowledge, i.e. well versed with emails, Microsoft word & excel, online information
• Seat and handle continuous calls for a prolonged time
• Prolonged glare from work station monitor
• Energetic and cheerful attitude in handling repetitive calls
• Ability to handle guest negative feedback
• Show empathy should a request not be met

The Courage Chapter has been engaged to conduct a search for a Outreach & Development - Marketing Senior / Executive for our client, an IPC Charity Organization.

ABOUT THE ROLE

As part of the Outreach and Development team, you will support the marketing communications, partnerships and outreach efforts at the IPC Charity, to further the work, profile and presence of the organisation. Focusing on the IPC Charity’s branding, marketing materials, outreach opportunities, touchpoints with various stakeholders, social media as well as media engagements, you will support the IPC Charity with:

1. Strategic Communication and Brand Storytelling: Crafting compelling narratives that align with the IPC Charity's mission, articulating the impact of its services, and building strong brand awareness amongst stakeholders (including funders, potential and existing donors, community partners and public).
2. Digital Engagement and Data Analysis: Proficiently utilising digital platforms to engage target audiences, and measuring effectiveness of campaigns and adjusting strategies for maximum engagement through data analytics.
3. Partnership Building and CRM Expertise: Developing partnerships and managing relationships through effective use of CRM tools to expand the IPC Charity's network.
4. Creative Content Development and SEO: Creating engaging content optimized for search engines to enhance online presence and attract traffic to the IPC Charity's digital channels.
5. Adaptive Project Leadership: Managing and executing integrated marketing projects that are responsive to the evolving needs of the community, and aligned to the IPC Charity’s strategies.
6. Planning, Measurement & Metrics: Setting, monitoring and evaluating targets and performance metrics to assess the effectiveness of the IPC Charity’s branding and communication strategies and initiatives.

This role may require you to work on weekends and public holidays if there are programmes or events. You will work closely with the Outreach & Development team members. You may also be required to work on other areas and projects as assigned by your Reporting Officer, the Board and Management.

Preferred Experience

- Minimum 5 years of relevant work experience in marketing communications, outreach, partnerships or related fields.

- Prior experience in the social services sector will be an advantage

Technical Competencies

- Ability to write well for various platforms and target audiences, and ability produce and deliver proposals and pitches.

- Strong competency in creative content development and SEO

- Data analytics for digital and social media platforms

- Experience with graphic design software will be an advantage.

Good interpersonal skills to engage multiple stakeholders, strong analytical skills and change management skills

Other Attributes

- Builds and contributes towards positive team culture

- Leads with strategy and innovation

- Excellent communication and interpersonal skills