Job Description & Requirements

• Assist the team in the development of the overall digital marketing strategy
• Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, Display)
• Manage and maintain the company’s owned media including websites, mobile apps, and email/CRM software
• Manage the creation of relevant and engaging digital content for publishing onto various digital platforms
• Manage social media marketing campaigns
• Manage digital advertising campaigns (SEM, Display, Social, Programmatic)
• Manage SEO campaigns
• Set up conversion, pixel, and event tracking on the website and across various digital platforms
• Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions
• Analyze digital marketing analytics reports and share insights with the team to develop optimization plans
• Stay abreast of emerging digital tools and platforms, digital marketing trends, new technologies, and share insights with the rest of the team

Objectives of the position:

The Customer Service Executive must be a communicative, analytical and creative team player who can address customers' issues effectively and achieve high levels of customer satisfaction. An individual who monitors responses to customer requests and queries to minimise gaps in customer service delivery while improving customer relationships and experience.

Key Responsibilities:

• Order processing, generate invoices, and credit/debit notes
• Handle shipping documents such as Letter of Credit / FTA forms / Certificate of Origin through Chamber of Commerce
• Shipment arrangement example like liaising with the 3rdparties providing shipping document to both customer & the nominated forwarder for export declaration
• Liaise with customers enquiries, deliveries, stock checks from various plants / provide production lead time
• Handle customer complaints - Liaising with QA / Purchasing Planning / Logistics / Internal factories - process replacement order/issue credit notes for valid claims
• Process and expedite shipments and ensure on-time delivery to customers
• Outstanding order monitoring and checking order status to update customers for any delays
• Adhoc assignments given by Manager

Skills & Qualification:

• Min. Diploma in any field, preferably in Supply Chain Management
• At least 1 to 2 years of working experience in Customer Service in sales/ manufacturing/logistics industry.
• Good written and communication skills
• Good customer handling skills and able to communicate with people of different levels
• Proficient in Microsoft Words and Excel
• Prior experience in the manufacturing/harnessing environment is an added advantage
• Experienced in SAP SD Module is an added advantage

WHO ARE WE

MOTIQLIVING is an e-commerce platform supplying home living products. We are a fast pace working environment employing the latest in paid advertising strategies, social media engagements within the digital space and market place.

Being part of the world-wide OTTO Group, we have opportunities for our team members to learn and develop their careers.

WORK LOCATION:

8 Bulim Avenue

Innovate Building

Singapore 648166

ROLES AND RESPONSIBILITIES

As a Digital Marketing Executive , the position reports to the Head Of E-commerce; works closely with the Digital Media team.

JOB DESCRIPTION

1. Developing new social media strategies and campaigns
2. Keeping track of data and analysing the performance of social media and marketing campaigns
3. Meeting with clients and sourcing for opportunities of partnership
4. Working with the digital and operations team to ensure digital content and expectations of the customers are met
5. Responsibilities revolve around organizing and running marketing campaigns over clients platforms and social media
6. Replying and preparing of quotations to customers.
7. Input information of orders into the company’s data management software

SKILLS REQUIRED

1. A knowledge of an interest in the methods organization use to promote themselves through social media is a necessity
2. Highly motivated individual able to maintain and manage a thorough end to end sales process
3. Strong communication and presentation skills – Keynote or Power Point
4. Analytical ability
5. Ability to multitask to work on multiple projects at once
6. Problem solving skills

COMPETENCIES

1. Good Command of English
2. Keynote / PowerPoint
3. Simple Photoshop and Video Editing
4. Cheerful deposition and highly motivated to excel

QUALIFICATIONS

Diploma or degree in any discipline with minimum of 2 years of relevant experience.

Shortlisted applicants should expect an interview as well as an assignment as part of the selection process. Due to expected number of applications, we regret that only shortlisted applications will be contacted.

The Key Account Executive, Retail – FMCG, is part of our Sales team. He/she is expected to work closely with the other KA Executives and Managers, as well as with Marketing, Sales Operations, Import & Export, and Finance & Accounts departments. We also expect to have strong Sales or Business Development experience in the Grocery segment with the major retail chains in Singapore that are not limited to NTUC, and Sheng Siong.

Qualifications & experience

Min 1 year in Management Field (e.g. CMM, FP NTUC & DFI)
Experience in Modern Trade is a MUST
Experience in Key Accounts is an advantage
Work in an FMCG environment (i.e. Supermarket industry)
Great communication skills (for external customer facing & internal sales rep/merchandisers facing)
Good Excel & PowerPoint skills (for internal reporting, and external document filling)
Able to handle pressure on deadlines & attention to details

Tasks & responsibilitiesKey Account Responsibilities:Meet monthly sales targets for designated accounts. Collaborate with Operations to optimize sales, distribution, and merchandising.
Monitor the service level of assigned accounts and minimize loss of sales opportunities.

Promotion Strategy and Product Launch:Enhance promotion strategies for increased sales
Establish objectives and marketing plans with retailers.
Conduct market research on industry trends and intelligence for business expansion

Product Launch:To do new product listing with each supermarket chain and responsible for the planning and implementing new product launch activities.
Responsible for product promotion proposal submission, negotiation, and execution.
To liaise and negotiate with supermarket personnel for product display space and rental during promotion periods, and to improve visual merchandising of our products.
Propose and execute ways to expand product display for brand awareness in outlets.

Relationship Building:Build and strengthen relationships with buyers, outlet personnel, and relevant parties to ensure smooth operations e.g. stock ordering, replenishment
Understand the customer’s business universe, identify and capture opportunities to increase market share in the outlet, and identify the opportunities/threats in the market to increase the outlet’s potential for maximizing profits to the company.
Provide excellent customer service and enhance customer relationships. Build effective business relationships with customers to meet their needs while protecting the company’s interests.

Sales Development:Assist in developing and implementing sales activities (NCP, promotion, thematic campaign).
Monitor and track marketing expenses to ensure that trade spend is within budget
Analyze category, brand sales, and promotions of assigned accounts for business opportunities to grow sales, volume, and distribution Provide feedback on the trade and competitors’ market developments to maintain relevance and competitiveness
Conduct quarterly and/or bi-yearly business reviews with assigned accounts to improve sales performance and to develop the business further.

Job Purpose

Responsible in warehouse daily operation duties of coordination and ensure all requirement document is in place and compliance to rule & regulations.

Duties and Responsibilities

• Marine Logistics Executive or Marine Logistics Assistant Manager assists the Marine Logistics Manager in the day to day operations and their functions including:-
• Sea staff engagement and deployment on/off vessels.
• Assess and identify sea staff of good potentials and make recommendations for their specific deployment and promotions.
• Briefing Sea staff prior to their joining vessels with regards to SEMS matters as required, Charterers’ requirement, and any unique nature of the trade and Port requirements.
• Brief Sea staff prior to their joining vessel with regards to the operational aspects of the vessel and charterer’s requirements.
• Control and monitor vessels daily activities.
• Control and monitor budgets relevant to Operations Department.
• Maintain, control and monitor Company SEMS, Port and Charterers requirements, in conjunction with QHSSE Dept.
• Arrange and deploy Sea Staff for in-house training and external approved short courses training.
• Carry out annual Vessel Operation Inspection Audits as assigned by Manager in conjunction with the DPA.
• A member of the shore Emergency Response Team for the relevant vessels they are in charge of.
• As one of the incident investigators, if so appointed by Marine Logistics Manager or as required by the Designated Person Ashore,
• Carry out necessary formalities and documentary requirements with Flag State, Port Authorities, Immigration and Customs for sea staff signing on/off vessels.
• Maintain and update an efficient filing system for the Operations Department.
• Sourcing and appointment of agency with approval from the Marine Logistics Manager.
• Contacting ex-seafarer for redeployment.
• Sourcing for new seafarer and arranging for interview of senior officers with the respective department heads.
• Checking seafarer’s certificates, including arrangement for medical check-up as per Charterer’s requirement.
• Checking of seafarer’s certificate authenticity with the relevant authority and application for Flag State licence.
• Maintaining up-to-date seafarer’s personnel file and monitoring seafarer’s certificates and documents expiry.
• Updating crew planning/rotation list and crew list.
• Ensuring crew appraisal assessment is being conducted, signed and filed.
• Extension of crew’s entry pass and ship’s landing pass with Singapore Immigration authority.
• Declaration of immigration clearances and outward port clearance.
• Update of crew article, including sign on/off via MPA Marinet.

Qualifications and Requirements

• At least Diploma in Logistics Supply Chain Management or Business Studies
• Expertise: 3-5 yrs working experience in Marine lubricant logistics supply operations
• Knowledge: Port operation and shipping & transport coordination
• Skill: Excel worksheet , Planning, scheduling and Marine deliveries to vessels

Working Conditions

• 5.25 Working days per week but may be subject to O/T and working during weekends and holidays.
• Could expect to work in stuffy, noisy and dusty environment.
• May need to travel out of Singapore occasionally.
• Mandatory wearing of appropriate PPE when on duty.

POSITION : CUSTOMER SERVICE EXECUTIVE – Japanese(Female)

DEPARTMENT:House Moving (Personal Effects)

LOCATION: Tuas Office

Main Role: To handle House/Office Moving Business as Sales Coordinator

Job Responsibilities:

1. Visit Japanese customer’s residence or office to:

A. Check cargo volume for Quotation Arrangement. (Conduct Job/pre-move survey at Japanese customer’s residence or office for pre-moving.)

B. Provide cartons for packing / Pick up empty cartons, Reservation for Condo’s elevator use

C. Cargo moving in / out (join packing crew for packing list arrangement & customer care)

2. Import/Export documentation Arrangement

3. Communicate (email/phone) with current and prospective Japanese clients, providing any required information and maintaining correspondence (between overseas branch & location based) throughout the removal process.

4. Customer Care

· Scheduling for Pick up / Delivery (Schedule time of shipment & modes of transportation for materials.

· Explain about House Moving Rules & Regulation

· Create & submit Quotation / Invoice accurately (Identify logistical details, address to all expectations, service requirements and concerns of clients relocation.)

· Answer all Customer inquiries.

5. Material purchase/stock taking arrangement (Estimate material, time and staff requirement for a given job based on job specs).

6. Attending to House Removal export packaging with moving/packing crew and ensure the move takes place at the most convenient time.

7. Schedule management (for each customer’s move in / out) - Plan work schedule on Off-site survey with HHM crew

8. Sending weekly sales results/reports (job record/ troubles if any) to Management

9. Job closing (Costing) & invoicing for all jobs assigned.

10. Off-peak season – Work closely with Operations (Ocean) department to process import and export documentation required based on the job requirements provided by the customer.

Requirements

1. Minimum 2 years of sales/customer service experience in relevant qualifications associated with Household Move Coordination.

2. Ability to communicate(written and spoken) fluently in both Japanese and English, and effectively at all levels of organization. TOEIC minimum. 730 points.

3. May be required to work on Saturdays. Off-inlieu will be granted.

4. Detailed oriented on Japanese client’s files and instructions.

5. Must be proficient in Microsoft Office and any other standard industry software.

6. Self-motivated, well-organized individual which revolves around the completion of documentation and invoicing.

Additional Info:

· Able to start work within short notice

· Medical Benefits

· 5-day work week (Saturdays working will be granted Off-inlieu)

· Company transport available at Bt. Gombak MRT/Lakeside MRT/ Jurong West Ave 5

Interested applicants kindly submit resume stating reasons for leaving current and previous job(s), current/last drawn and expected salary, and starting date.

Only Shortlisted candidates will be notified.

Duties and responsibilities:

· Ensure that all transactions are well documented

· Responsible for the full spectrum of Accounts Receivable.

· Ensure accurate and timely processing of Goods Return Note.

· Coordinate local cheque bank-in and daily update of incoming funds to the NAV system. To ensure timely updating of customer accounts.

· Monitor and follow-up with customers on overdue account and arrange for debts collection.

· Reconcile Customer Collection with Bank Ledger.

· Responsible on monitoring monthly /weekly Debtors aging.

· Mailing of Statement of Accounts to customers and respond to their inquiries.

· Prepare Accounts Receivable monthly cash flow forecast.

· Preparation of Journal entries for accruals & other adjustment.

· Preparation of monthly and year-end Balance Sheet schedules.

· Liaising with internal and external auditors.

· Looking into strengthening current and process improvement

· Undertake ad hoc duties as assigned.

Requirement:

· Diploma/Degree in Accounting

· At least 3 years of experience in accounting & finance.

· Mathematical and analytical ability

· Proven ability to work cross-functionally

· Work independently with minimal guidance required, i.e., good time management, planning/organization and decision-making skills.

· With a high degree of accuracy and efficiency

· Proficiency in Excel and other Microsoft office applications

· A team player who possesses good communication skills.

Working conditions

· 5-day work week

· Location: Woodlands/Senoko

· Industry: Manufacturing

*This is a permanent position*

Job Description:

- Oversee the configuration management process for all systems within the organization.

- Ensure that all configurations are documented, maintained, and updated as necessary.

- Implement and manage automation tools to enhance the efficiency and accuracy of configuration monitoring.

- Monitor and manage the configuration of various systems to ensure they meet organizational standards and requirements.

- Maintain accurate records of system configurations and changes.

- Identify and implement automation tools and processes to streamline configuration monitoring.

- Ensure automated monitoring systems are functioning correctly and efficiently.

- Oversee the monitoring of raw materials to ensure they meet quality and compliance standards.

- Handle the requirements for end-user certificates related to raw materials, ensuring compliance with regulatory and organizational policies.

- Liaise with relevant stakeholders to obtain and verify necessary documentation.

- Handle the requirements for end-user certificates, ensuring compliance with regulatory and organizational policies.

- Liaise with relevant stakeholders to obtain and verify necessary documentation.

Job Requirements:

- Degree in any engineering fields

- Proven experience in configuration management is preferred.

- Understanding of raw material monitoring and compliance.

- Experience with automation tools and processes is preferred.

- Excellent organizational and communication skills.

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

Duties and responsibilities:

· Ensure that all transactions are well documented

· Responsible for the full spectrum of Accounts Receivable.

· Ensure accurate and timely processing of Goods Return Note.

· Coordinate local cheque bank-in and daily update of incoming funds to the NAV system. To ensure timely updating of customer accounts.

· Monitor and follow-up with customers on overdue account and arrange for debts collection.

· Reconcile Customer Collection with Bank Ledger.

· Responsible on monitoring monthly /weekly Debtors aging.

· Mailing of Statement of Accounts to customers and respond to their inquiries.

· Prepare Accounts Receivable monthly cash flow forecast.

· Preparation of Journal entries for accruals & other adjustment.

· Preparation of monthly and year-end Balance Sheet schedules.

· Liaising with internal and external auditors.

· Looking into strengthening current and process improvement

· Undertake ad hoc duties as assigned.

Requirement:

· Diploma/Degree in Accounting

· At least 3 years of experience in accounting & finance.

· Mathematical and analytical ability

· Proven ability to work cross-functionally

· Work independently with minimal guidance required, i.e., good time management, planning/organization and decision-making skills.

· With a high degree of accuracy and efficiency

· Proficiency in Excel and other Microsoft office applications

· A team player who possesses good communication skills.

Working conditions

· 5-day work week

· Location: Woodlands/Senoko

· Industry: Manufacturing

*This is a permanent position*

ROLE AND RESPONSIBILITIES:

• Update, compile, control and monitor the Customer Product BOM (Bill of Material), drawing and specification.
• Assists Sales Support during the Quotation stage by preparing the proposal and tender documents.
• Assists Sales Support to trigger the production Job Launch.
• Compilation and submission of Pre-Production Documentations.
• Assists Sales Support to update Customer purchase order and Delivery Schedule.
• Compilation and submission of Concession/NC documents to customer.
• Compilation and submission of Final Product Documentation to Customer.
• Control in Filing System Managment.
• Other task that delegated by Superior.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• A-Level, ITE or Diploma in Engineering/Business or equivalent.
• At least 1 year of relevant working experience is preferred.
• Fresh graduate with strong background in related business/engineering discipline will also be considered.

PREFERRED SKILLS:

• Self-motivated
• Good Interpersonal skills
• Teamwork spirit
• Good oral and written communication skills
• Willing to undertake multi-tasking
• Analytical, resourceful and problem-solving capabilities
• Understanding in engineering drawing and documents will be an added advantage
• Proficency with Computer skills (e.g. MS Office)

We are seeking a talented and detail-oriented Bids & Proposal Executive to join our dynamic team in Singapore, Singapore. In this crucial role, you will be responsible for developing and managing high-quality proposals and bids that align with our company's strategic objectives and drive business growth.

• Lead the end-to-end proposal development process, from initial client requirements analysis to final submission
• Collaborate with cross-functional teams to gather necessary information and create compelling, client-focused proposals
• Conduct thorough research on potential clients, competitors, and industry trends to inform proposal strategies
• Develop and maintain proposal templates, content libraries, and best practices documentation
• Manage multiple proposal projects simultaneously, ensuring timely delivery and adherence to quality standards
• Coordinate and facilitate proposal review meetings with internal stakeholders
• Analyze win/loss data to continuously improve proposal processes and success rates
• Stay up-to-date with industry trends, regulations, and best practices in proposal management

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply

About the role
We are seeking a Temporary Executive (Communications) to join the National Institute of Early Childhood Development (NIEC) in the West Region on a 6-month contract. The individual will be supporting the team mainly in the areas of content creation, collaterals and branding.

What you'll be doing

• Assist in the development and editing of communication materials including posters, brochures, social media graphics and EDMs
• Handle copywriting, designing and production of print and digital collaterals
• Help manage and coordinate communication projects and outreach events including logistics arrangements, preparation of event materials, liaising work and participation on-site and virtual
• Help track, analyse and compile reports on the performance of media coverage, communication campaigns and initiatives using tools like Google Analytics, social media analytics, and email campaign metrics
• Collaborate closely with teams from various departments and students to gather insights, consolidate inputs and create content that supports communication goals
• Coordinate meetings with external stakeholders including vendors and partners
• Conduct research on brand audits, consumer preference surveys and competitor reviews generate valuable insights that inform communication strategies

What we're looking for

• Current Polytechnic or University student in marketing or communications discipline
• Possess experience in graphic design and video editing skills
• Possess experience in copywriting, designing and production of both print/digital collaterals
• Good organisational and time management skills with great attention to detail
• You are a self-starter and collaborative team player
• Proficient in Microsoft Word, Excel and PowerPoint
• Hands-on knowledge of Graphic Design Software i.e. Adobe Photoshop, Illustrator and Canva, and social media platforms (LinkedIn, Facebook, Instagram, Tik Tok, Telegram)
• Good command of English with solid writing skills; bilingualism is a plus

To Apply

• Please submit your resume along with the links to your portfolio
• Include a summary of your experience in content creating and social media

IT Infrastructure Maintenance:

• Oversee the day-to-day operations and maintenance of our IT infrastructure, including servers, networks, storage systems, and other related equipment.
• Monitor system performance and identify potential issues proactively.
• Implement and maintain effective security measures to protect our IT infrastructure from threats.
• Perform routine hardware and software upgrades and updates.
• Provide technical support to users and troubleshoot issues promptly.

Facility Maintenance:

• Coordinate and manage facility maintenance activities, including building repairs, electrical systems, and plumbing.
• Ensure compliance with safety regulations and standards.
• Oversee vendor contracts and service agreements.
• Conduct regular inspections and audits of facilities.

Project Management:

• Participate in IT infrastructure and facility improvement projects.
• Develop project plans, timelines, and budgets.
• Coordinate with stakeholders and vendors to ensure successful project execution.

Documentation and Reporting:

• Maintain accurate and up-to-date documentation of IT infrastructure and facility assets.
• Prepare regular reports on system performance, maintenance activities, and project status.

Requirement:

• Minimum of 2 years of experience in IT infrastructure and facility maintenance.
• Strong technical knowledge of servers, networks, storage systems, and virtualization technologies.
• Experience with IT infrastructure monitoring and troubleshooting tools.
• Familiarity with facility management practices and regulations.
• Excellent problem-solving and analytical skills.
• Strong interpersonal and communication skills.
• Ability to work independently and as part of a team.

Job Description & Requirements

The Customer Service is responsible for coordinating with customers, logistics operators, and customs officials to plan and track the movement of goods to ensure that they are cleared through customs or quarantine, as well as developing relationships with potential customers.

**Shuttle service is provided from/to Joo Koon

Job Responsibilities:

• Perform system data entries and related functions for customers and ”Internal Warehouse Management System” (iWMS)
• Coordinate with customers and internally for Operation and inventory-related matters
• Ensure all paperwork, system, and filing is completed on time and accurately
• Plan and follow up on Orders to ensure on-time delivery
• Generate accurate billing invoices, inventory reports, and related reports as per the required deadline
• Attend to customer inquiries and ensure all requests and issues are resolved
• Any other duties assigned

Job Requirements:

• Minimum O'level/N'level
• Good interpersonal, communication and analytical skills
• Able to work as a team player, pro-active, self-motivated and high sense of responsibility
• Entry level candidates are welcome to apply

Job Scope

• Handle general worker administration: work pass application / renewals, insurance & security bond applications, medical checkups, flight and dormitory arrangements
• Receive delivery of goods and issuance of tax invoice and delivery orders
• Other general administration activities

Requirements

• Minimum GCE O Levels qualification or equivalent
• No experience necessary / Fresh graduates welcome
• Proficient in computer and internet use

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

• General administrative task & support
• Handling accounts receivable & accounts payable
• Handling general Accounting Tasks
• Administering payroll & maintaining employee records
• Handle MOM matters including work pass application / renewal / cancellation
• Workers dormitory arrangement.
• Coordinate with training & Development.
• Administer leave / MC records.
• Monthly CPF submission.
• Prepare employment letter, confirmation letter, warning letter, etc.
• Support admin function for purchasing, report typing and invoicing.
• Licence renewal & preparation of documents for submission.
• Prossess good organization, communication and people's skills
• Any ad-hoc HR & admin duties assigned.

Responsibilities:

· Achieve and exceed sales targets by identifying and securing new business opportunities.
Promote and sell the company's products to existing and prospective customers.

· Manage sales documentation, including Contracts, Quotations, orders and invoices.

· Coordinate with the customer service and supply chain team to ensure timely delivery of products to customers.

· Conduct regular customer visits and meetings to strengthen relationships and identify new sales opportunities. Represent the company at trade shows and industry events.

· Build and maintain strong relationships with customers, ensuring high levels of customer satisfaction. Address customer inquiries and resolve issues promptly and effectively.

· Develop interest and understanding of the company's product offerings.

· Gather and analyze customer feedback to improve products and services. Continuously seek opportunities for professional development and stay updated with industry trends.

· Consistently meet and exceed monthly sales targets and stay informed about market trends.

· Develop and implement sales plans and strategies to achieve targets. Prepare and submit regular sales reports, forecasts, and market feedback to the sales manager.

· Perform any additional work duties as assigned by the Management team.

Requirements:

· Preferably possess a minimum of 3 years of experience in food distribution or the Fast-Moving Consumer Goods (FMCG) industry with proven track record.

· Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.

· With a positive, determined, and proactive work attitude.

· Display a pleasant personality, dynamism, independence, and self-motivation.

· Excellent customer service, communication, and problem-solving skills.

Working Hours

8am to 5.30pm (Monday to Friday)

8am to 12noon (Alternate Saturday)

Attractive Staff Benefits: Good performance bonus, medical benefits and staff purchase, etc

We are a growing SME in the food manufacturing and distribution industry, offering a wide range of products. As we expand our reach, particularly into the HoReCa sector and web platforms, we seek a motivated Sales and Marketing Executive to drive both traditional distribution and digital marketing strategies.

Key Responsibilities:

• Develop and execute sales strategies to expand our presence in the HoReCa sector.

• Manage and grow our relationships with distributors and other key partners.

• Coordinate and optimize digital marketing efforts, including managing web platforms and social media channels.

• Identify and explore new business opportunities in both offline and online markets.

• Collaborate with internal teams to ensure effective promotion and product distribution.

• Track sales performance, marketing campaigns, and provide regular reports to management.

• Assist with market research to identify trends, customer needs, and competitive activity.

• Oversee and manage customer accounts to ensure high levels of satisfaction and retention.

Requirements:

• Diploma or higher in Business, Marketing, or a related field.

• Proven experience in sales, marketing, or a similar role, ideally within the food industry.

• Familiarity with both traditional and digital marketing platforms.

• Strong communication, negotiation, and relationship-building skills.

• Ability to multitask and work independently with a proactive attitude.

• Experience in the HoReCa sector is a strong advantage.

• Proficiency in Microsoft Office Suite and basic knowledge of web-based marketing tools.

Benefits:

• Competitive salary and benefits.

• Opportunity for career growth within a dynamic and expanding company.

• Work in a collaborative environment where your input and creativity are valued.

JOB SUMMARY

You will be responsible for the success of the outlet and oversee our F&B operations the retail outlet.

RESPONSIBILITIES & EXPECTATIONS

· Lead and manage operation team, front and back-of-house staffs across the assigned retail outlet to deliver high level of product and service excellence in accordance with the company’s strategic.

· Develop and direct company’s overall budget planning strategy, goals and cost saving practices.

· Provide leadership and guidance to operation team and restaurant managers on addressing the service, organization and cost issues.

· Research and develop opportunities and plans, understanding market requirements, identify market trends in F&B, and suggest improvements to achieve the company's goals and profits.

· Any other tasks as and when assigned by immediate superiors.

REQUIREMENTS

· Diploma in F&B Management, Hospitality or related discipline

· Minimum 3 years’ relevant knowledge of F&B management, systems and procedures

· Resilient and able to perform under pressure.

· Excellent communications and interpersonal skills

· Strong analytical abilities, highly driven with strong work ethic, personal integrity and excellent leadership qualities.

· Willing to work on weekends or Flexible with work schedule based on operational needs

Manpower Management:

1. Daily manpower deployment including managing exceptions due to unplanned leave to ensure no services are missed.
2. Review division capacity and plan ahead to maximize efficiency while minimizing travel time.
3. Managing Field Technician leave and claims
4. Managing Field Technician Report Card process, ensuring KPIs are tracked and achieved.
5. Support Field Technicians with troubleshooting app-related issues and address work-related queries.
6. Collaborate with the Technical and Quality Control Teams for optimal service delivery.
7. Participate in the recruitment and onboarding of new Field Technicians to ensure they are well-prepared for deployment.
8. Organize and lead technician meetings or training sessions to communicate updates and expectations.
9. Preparing Monthly Reports on efficiency and productivity

Service Management

1. Ensure customers are onboarded accurately based on the service scope stipulated in the contracts.
2. Develop long-term service plans to enhance operational efficiency and maximize revenue potential.
3. Coordinate daily schedules for field technicians, ensuring timely and efficient service delivery.
4. Analyze operational data and reports to identify areas for improvement and implement necessary changes.
5. Ensure daily updates from Field Technicians due to service change requests are reflected in work orders.
6. Collaborate with other departments for complaints, complex set ups, quoting, renewal, service consolidation and survey requirements.
7. Ensure compliance with health and safety regulations and company policies.
8. Attend Customer Meetings on operations matters as and when required (regular monthly meetings and ad hoc meetings)

Requirements:

1. Proficient in Office 365 (Word, Excel, PowerPoint, SharePoint) and experienced in using CRM Systems, such as Salesforce.
2. Meticulous and detail-oriented with a strong focus on accuracy.
3. Ability to work collaboratively as a team player with minimal supervision.
4. Minimum of 3 years of relevant work experience in operations (supervising drivers, technicians, etc.).
5. Diploma in business, logistics, or a relevant field experience.
6. Knowledge of pest control and/or facility management is advantageous.

Job Description

• Support buddy system within the team on day-to-day operational handling.
• Manage trucking activities to fullfill customers' delivery requirement.
• Deploy Prime Mover drivers to perform trucking activites.
• Ensure all drivers follow and perform safety checklist and requirements at all time to achieve zero accident.
• Monitor truck and delivery status to optimize resources.
• Ensure all Prime Mover drivers are aware of specific customer requirements.
• Perform CMS / CTR booking.
• Knowledge of Portnet and shipping document.
• Liaise with workshop on vehicle repair / routine servicing.
• Any other ad-hoc duties as assisgned by the Management.
• Independent and willingly to learn
• On-the Job training provided.