The Service Excellence Team is responsible for ensuring the service quality standards of FirstCom Academy’s operations including but not limited to its training quality, staff and trainer’s service quality by continuously improving the service standards through collating feedbacks and surveys from our new and existing learners to improve our organization's overall standards. The team is also required to support our learners by championing their enquiries related to their courses.

Reports to: Service Excellence Manager

The Service Excellence Executive will support the Service Excellence Manager and the team by proactively managing the Academy’s email and call enquiries from our new and existing learners and also conduct outbound calls for collation of feedback to ensure continuous performance improvement. He/she will also support the data and analysis of quality performance, development and engagement of our training standards.

Key Responsibilities:

● Supports day to day enquiries or requests from our new and existing learners via email and calls.

● Ensure client satisfaction and delivery of service excellence by meeting set KPI’s

● Work with interdepartmental teams to ensure that an enquiry or request is addressed as soon as possible.

● Work with the team to plan, implement and monitor the service quality improvement activities

● Explore new customer experience touchpoint improvement ideas, and coordinate the execution of these touchpoint improvement projects and trials.

● Share and present insights on suitable alternatives and solutions on improving service workflow by working with the relevant departments on areas of improvement required

● Conduct outbound calls to gather feedback on their service and training experience and analyze performance and learner’s data to develop insights and identify new improvement initiatives.

● Track and monitor quality rating and success measures.

● Work with the production and marketing team to feature success stories.

● Document appreciation and commendation for staff who have done well.

● Provide course consultation to existing learners and assist them with enrolments to complete their professional certification - Each new sale to existing learner will be entitled to 6% comm upon completion

● Placement of corporate trainees where Corporate sales team will first close the total number of courses the company wish to complete and SEE will takeover and place their employees for the course. Each successful completion will have 1% comm

● Undertake any other duties or projects as and when assigned by the Service Excellence Manager

The Ideal Candidate

● Proven experience in a similar role, ideally within the service industry

● Customer-service oriented, strategic thinker, with innovative ideas and solutions for service excellence and exhibit excellent analytical skill to drive change.

● Excellent teamwork, good self-motivation and ability to challenge status quo and implement change.

● Good analytical, planning and organizational skills and ability to work independently.

● Good communication and interpersonal skills with excellent command of written and spoken English and preferably Mandarin

● Computer literacy e.g. Excel, PowerPoint, MS Word, Google Docs, Sheets

SMBC is accelerating our Asia Centric strategy and promoting the sustainable growth of SMBC Group companies in growing markets in the region. The role carries out strategic planning and conducting oversight of subsidiaries and affiliates for promoting business growth and expansion in Indonesia within retail banking businesses including digital banking.

This role is an opportunity for interested candidates who aspire to gain valuable exposure in business promotion, business planning and performance management. Candidates should possess strong accountability and initiative to formulate and execute solutions with a passion for results. Candidates who possess strong interest to apply transferable skills and knowledge in formulating strategic plans for sustainable business growth are welcome to apply.

Responsibilities

• Enhance business performance of subsidiaries and affiliates in Indonesia and expand overall business and each line of business in retail banking, including digital banking, by working closely with stakeholders to gather and provide insightful analysis, develop and propose solutions to capture business opportunities.
• Keep abreast of local competitive landscapes and developments in retail banking, digital banking and wealth management markets and formulate strategies to enhance market positioning of the businesses.
• Implement strategies and initiatives supported by a good understanding of banking products, business processes and operations to support business growth.
• Seek collaboration opportunities across SMBC Group to enhance the business value proposition of the business in local markets and materialize business synergies.
• Set business key performance indicators to drive growth in accordance to Group’s mid-term strategies and monitor business performance through assessment of local management reports.
• Report to internal stakeholders in a timely manner in accordance to Head Office and Regional Office requirements.
• Collaborate with relevant departments in Head Office and Regional Office to efficiently enhance business and governance for AGMD controlling entities.

Requirements

• Bachelors’ degree with minimum 12 to 15 years of work experience in the banking industry with experience in business management and performance management.
• Experience in consumer/retail/digital banking in regional markets such as Indonesia, Philippines, India and Vietnam will be advantageous.
• Possess sound commercial sense in understanding business considerations with a keen interest in enhancing business value propositions.
• Excellent organizational skills and time management with the ability to process multiple tasks simultaneously with attention to detail and timeliness.
• Strong interpersonal and communication abilities (verbal and written) including excellent presentation skills, effective cross-cultural communication, and stakeholder management capabilities.
• Strong collaboration and team playing abilities, with an ability to inspire team members, work with cross-functional teams across different countries while possessing the ability to work independently.
• Proactive with adaptability to change, and ability to implement innovative and value-adding solutions.
• Possess quantitative analytical, project management and critical thinking skills.
• Proficiency in MS Office (Word, PowerPoint and Excel).

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.

Job Responsibilities

• Accomplishes strategic objectives by overseeing multiple project activities
• Manage project delivery life-cycle within scope, schedule and budget using sound Project Management processes and standards
• Responsible for end-to-end project management covering requirements gathering and analysis, design, systems / software development, construction, delivery, integration, systems / data migration, testing, commissioning and maintenance services
• Map out the overall project management plan and ensure that the roles and responsibilities, objectives, commitment, deliverables, schedule, critical path and risks are clearly defined and communicated to team members and customers
• Manage project budget and costs with the objective to maximize revenue and margin achievements
• Establish a risk management plan for a structured approach to identify and review potential risks and mitigation actions
• Proactively manage changes in project delivery with proper impact analysis, resolutions and contingencies plan.
• Build a high performance delivery team, and provide effective leadership to the team members
• Maintain a pro-active and responsive relationship with all stakeholders, both internal management and customers, to provide regular and accurate progress updates, problem reporting, escalation and resolution processes
• Participate in pre-sales activities & work with solution team to develop the Request for Proposals (RFP)

The Ideal Candidate

• Possess at least 3 years' experience in IT project management and have experience with handling government IT projects
• Requires CITPM / PMP certified
• Strong interpersonal and communication skills. Able to provide excellent customer service and ensuring customer satisfaction
• Good team player and willing to work across multiple teams and functions
• Meticulous & goal-oriented to ensure project timelines are adhered to & project goals are met

Follow us for more updates, interview tips!

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Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Interested Applicants

Please WA Bryan @ 97559161

Shortlisted candidates will be notified

Bryan Tay
Reg No. R23112463
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Two MICHELIN-starred Saint Pierre is a modern French restaurant located at One Fullerton & we are looking for committed & experienced individuals to join our team.

Role Description

• As a F&B Executive, the incumbent will be assisting the Restaurant Manager in the day-to-day functions of the restaurant.
• A F&B Executive should be proactive and methodical, dispensing their duties with a smile to ensure that they provide efficient and excellent service to the guests at all times.
• The incumbent will take directions and guidance from the managers and operationalise all customer interactions, ensuring that all restaurant service standards and standard operating procedures are maintained.
• The F&B Executive will manage all customer interactions, including seating, recommending/upselling menu items, taking orders, fulfilling orders and servicing their needs as guests of the restaurant.
• The incumbent must assist in other operational functions including restaurant opening and closing duties, cleaning and clearing tables and other side duties, e.g. polishing glassware, filling condiments.
• A F&B Executive is expected to be a team player, stepping up to assist, support and lead other members of their team when necessary.

Requirements

• Degree in Hospitality, Restaurant Management, or other.
• Individuals with 1-2 years of experience in a fine dining restaurant/Michelin-starred establishment or similar setting.
• Passion to develop career in a fine dining restaurant.
• Able to work shifts, weekends and public holidays.

Send your resume to [email protected]

Highlights

• 5 days’ work week
• Remuneration: $3000 - $4000
• Location: Outram Road (Nearest MRT: Dhoby Ghaut / Havelock)
• AWS & Performance Bonus

Purpose of the position:

Supporting the Secretariat and Governance responsibilities of the Association. To support the Executive Director in matters relating to governance and risk reporting, in ensuring compliance with legal and regulatory requirements, and in facilitating communication with the Board of Directors, National Committees and Members. To provide general support for the administration needs of the Orginazation National Office.

The Challenges:

Board Secretariat Support

• Organize and prepare board meetings, including agendas, minutes, and related documentation.
• Maintain Board records, resolutions, and corporate filings.
• Facilitate Board communication and coordinate Board and National Committee activities.
• Maintain accurate and up-to-date corporate records, including articles of incorporation, bylaws, and other legal documents.

Member Relations

• Manage the Association’s register of directors, officers, and members.
• Manage communication with Members of the Association, review applications for Membership and maintain the Membership database.
• Assist in the dissemination of annual reports and support the conference process at the Association’s Annual General Meeting and any Extra Ordinary General Meetings (EOGM) convened.
• Maintain all records relating to Membership.
• Work in consultation with Marketing Communications to promote Membership.
  

Enterprise Risk, Audit and Governance

• Undertake the Secretariat duties in supporting the Audit and Risk Management Committee, including the preparation of Agenda, reports, discussion papers and presentations, as well as in preparing minutes of meeting.
• Provide support to the (outsourced) internal audit and risk management functions and act as liaison between any appointed (outsourced) internal auditor/risk management consultants and YWCA.
• Monitor internal audit or risk mitigation plan and act as the coordinator for arrangements of meetings, discussions and follow-up with internal stakeholders.
• Coordinate follow-up on any reviews of internal SOPs, including overseeing the organizing of any BCP exercises.

Administrative Support of YWCA National Office

• Secretariat support to coordinate the meetings schedule for Executive Director.
• Coordinate daily dispatch and sorting of postal mail.
• Coordinate authorized signatories for documents.
• Manning of general hotlines.
• Manage centralized filing system and overseeing the archival of key documents.
• Liaise with Internal and External Stakeholders on the use of spaces, including managing any Tenancy and charging of room usage to internal stakeholders.
• Manage procurement and payment of office stationery, office equipment, refreshment and cleaning supplies for National Office.
• Supervision of office cleaning.
• Manage vendors, contractors, suppliers for procurement, quotations and building facilities management.
• Any other duties as may be assigned from time to time.

What it Takes:

• Minimum 3 years of relevant experience.
• Ability to handle sensitive and confidential information.
• Proficient in Microsoft Office, Word, Excel and Powerpoint.
• Strong governance mindset.
• Strong communications and written skills.
• High degree of multi-tasking and time management capability.
• Strong organizing and coordination skills.
• Meticulous and the ability to work independently with minimum supervision.
• Pleasant nature and strong service mindset.

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]

Talents@Work Pte Ltd (21C0501)

Joshua (R22107946)

*We regret to inform that only shortlisted candidate will be notified. Thank you

COMPANY DESCRIPTION

RESPONSIBILITIES

Degree in Accountancy or its equivalent

Job Description

• Provide foot reflexology, shoulder, back massage service to customers
• To perform all treatments correctly and professionally
• Tidy up the treatment room after each treatment
• Tidy up treatment items and place

Requirements

• Able to speak English to communicate with colleague and customers
• Do not need massage experience but must be willing to learn
• Positive attitude

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Executive - Talent Acquisition & Management who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 1 year of relevant experience
• Experience in Staffing/ Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Responsibilities

• Experience in Sales related to specializes in trading, rental and servicing of construction equipment (eg: excavator, generators, and wheel loaders etc.)
• Responsible for whole progress of Sales matter
• Achieve Sales Target & Business Objectives
• Develop & Manage relationships of new and existing customers
• Expand customer base through canvassing
• Follow up payment with overdue customer (if any)

Requirements

· Minimum 2-3 years experience in related field

· Self Driven, Good Interpersonal Skills

· Good communication skills

whatsapp- 93392324

[email protected]

EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
EA License No: 18C9495

Job Description & Requirements

Digital Marketing executive will be responsible for managing the day-to-day digital marketing activities of the organisation and plan the long-term marketing strategy for the company.

Responsibilities

• Plan and monitor the ongoing company presence on social media.
• Manage Websites, Post on social media & react on social media.
• Develop engaging, creative, innovative content for regularly scheduled posts, which enlighten audiences and promote brand-focused messages.
• Coordinate & respond to social media reviews with management.
• Sending emails.
• No outdoor job involved.

Qualifications:

• Experience: 1+ year, Bachelor’s degree with specialisation in marketing.
• Knowledge of social media, website, mobile.
• Excellent writing, editing (photo/video/text), presentation and communication skills.
• Outstanding ability to think creatively and identify and resolve problems.
• Confident and dynamic personality.

Core Duties & Responsibilities

• Prepare plan drawing and 3D drawing using Autocad
• To do colour scheme confirmation
• To tick off quantity of layouts
• Placing order for projects
• Prepare handover material/checklist for handover
• Prepare Master programme and ensure work progresses in accordance with schedule
• Coordinate all aspects of the project works with client, consultants and subcontractors
• Inspect work in progress on site to ensure quality is in compliance with drawing
• Attend site and coordination meeting

Skills, Experience Competencies Required

• With and without relevant working experience will be considered
• Possess strong problem-solving abilities
• Able to work independently with minimum supervision
• Able to multitask, possess good interpersonal and organizational skills and thrive in a fast-paced environment
• Microsoft Office, Power Point, Auto cad will be an added advantage
• Singaporeans only
• Able to commence work within short notice

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Senior Payroll Executive (Human Resource Department) who can help support through the next phase of growth and development roadmap.

Duties:

• Handle full payroll cycle for internal and outsourced employees
• Responsible for entire onboarding and offboarding matters
• Handle work pass application, renewal and etc
• Ensure the organization in complying with local relevant regulations
• Involved in full spectrum of HR duties when needed
• Assist in recruitment related duties when needed
• Handle General Administrative Duties
• Provide support to the various departments
• Ad-hoc duties as assigned

Requirements:

• Diploma / Degree in relevant discipline
• Min 2 - 5 years of relevant experience
• Familiar with Microsoft Excel
• Experience in Staffing / Recruitment industry will be added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.
We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Daily Routines:

· Deployment / Last minute activate relief officer

· Update Deployment info google drive

· Update Site condition, Incidences, Deployment status through Watsapp daily

· Handle cash after work and forward all transactions to office daily

· Arrange for OJT

Weekly Routines:

· Rostering

Monthly Routines:

· Plan / Update Monthly sites Rosters

· Plan and submit Officers Off days to Payroll

As and when required:

· Notification for officers in PLRD Portal

· Ensure collection of weekly attendance especially for sites that requires attendance record for billing

· Follow-up on OJT & other administrative forms that need to be returned to office

· Attend to officers’ queries including those about wages

· Check application forms for completeness before submission to HR

· Issue uniforms and follow- up on return of uniforms by officers who resigned

· Follow- up on incident reports & action taken (AAR); Follow-up on field officers’ daily reports submission

· Follow-up on officers’ leave application approval & leave forms for filing

· Claim by officers

· Schedule for training of Officers

· Recruiting Relief Officers

Yearly requirements:

· Assist with Yearly Grading Exercise

Job Requirement:

· Plan and deploy officers

· Handle shortfall and activate replacements

· Respond to officers calls and messages

· Required to work of Public Holidays and weekends

As a Marketing Executive, you will have the opportunity to help the company grow, not only through driving revenue but also through our continuous improvement process.

You will primarily be responsible for assisting our Business Development/Marketing Manager/ Team Leader in provide quotations to corporations, and/or end-user customers. You will also have the opportunity to be part of a leading company that provides a multitude of unique services, including selling new and refurbished: laptops, personal computers, and peripherals, as well as IT Asset Disposition (ITAD).

Main Responsibilities

Duties and responsibilities include, but are not limited to:

• Consistently and effectively learn existing and new products/programs.
• Develop, Build and Maintain strong, sustainable relationships with clients, and direct customers
• Effectively communicate with clients and customers to influence their needs, and the best solution
• Be able to accurately gather details, facts, and information from clients & customers, and make confident suggestions
• Follow-up with Customers as needed to cultivate profitability.
• Actively search for, locate, develop and close business & customer sales or product and services
• Provide consultation for all customers on products and services, provided by the company
• Effectively communicate with internal clients and customers to ensure requirements are met, and offer solution to customers.
• Be able to accurately gather details, facts, and information from clients & customers, and make confident suggestions.
• Actively carry out and follow-up on additional tasks assigned by Management and/or team lead.

Working Relationships

Effectively Build, Grow and Maintain positive, professional internal and external relationships, which align with the Company policies, procedures, guidelines, principles, and core values. Proactively establish and maintain positive & effective working relationships with all team members and support department personnel. This role is focused as a supporting role for the Business Development/Marketing Manager

Experience

In-Bound Sales Experience Preferred / Technology or Telecom Industry Experience Preferred

Required Skills

• You must be self-motivated to quote/bid, quick and eager to learn, and driven to achieve high- performance standards
• Hard working, self-motivated, and positive attitude.
• Positively embraces; learning, change, problem-solving, and multitasking
• Ability to effectively communicate with all levels of customers.
• Basic Office Functions – Microsoft Office, E-Mail, Phones, Computers, and Interaction with customer

• Property Management
• Well Established Company
• Basic $4000 to $5000 + AWS +Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: East
• Working hours: Monday to Friday (9am to 6pm)

Job Description:

• Formulate leasing strategy to target desired trade mix.
• Handle all enquiries, viewings, lease negotiations, renewals, and administration.
• Keep up to date on the latest trend for retail sector.
• Prepare annual budgets, financial and monthly reports, and monitor performance.
• Work closely with other departments to support in marketing event and strengthen tenant relation.
• Any other task as assigned by immediate supervisor or management.

Requirement

• Diploma/Degree in Business, Marketing, Real Estate Management, or relevant field.
• Min 2-3 years relevant experience working in similar position.

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

Basic + Transport Allowance + Commission

To market commercial vehicle tyres & parts through B2B & B2C platforms.

To oversee the operations of the Tyres shop.

1. Handling & taking care of Company Accounts/Customers under his responsibility.
2. Canvass for New Accounts/Customers locally.
3. Sell/Market to Oversea Customers.
4. Preparation & Follow-Up of Quotes made to local customers and overseas customers.
5. Oversee and execute sales administrative support (Important: provide backorders update to local customers and overseas customer).
6. Monitor order status and provide updates to all the customers.
7. Arrangement and filing of documents (e.g. Quotation, credit note (CN), sales order confirmation (SO) and etc.)
8. Ensure compliance to company policies, financial, process and industrial standards
9. Performs ad hoc duties as assigned by Supervisors

Requirements

• Minimum 2 years of Automotive Parts Sales Experience
• Possess Class 3 License with own Car

For consideration, kindly submit your CV by clicking “APPLY NOW” or text +65 8124 8100 for confidential discussion.

*Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752

EA. Registration No.: R22106909 | Fiona Jayne Yong Yee Wen

JOB DESCRIPTION: EXECUTIVE DIRECTOR, ACTION FOR AIDS SINGAPORE

Founded in 1988, Action for AIDS is Singapore’s leading independent provider of community-based HIV prevention, testing, linkage to care and support programs and services. It is a registered charity and has been recognised as an Institution of Public Character (IPC) since 2004. It is governed by a voluntary Board of Directors.

Vision: To end HIV and AIDS in Singapore by 2030

Mission:

• Prevent HIV transmission through the promotion of behavioural and biomedical strategies.

• Reducing the impact of HIV/AIDS on individuals by working towards universal access to treatment and care.

• Advocate for the implementation of policies and programmes that will reduce HIV-related stigma and discrimination in Singapore.

• Respond to syndemics of sexually transmitted infections, mental health, and substance use.

Summary:

As Executive Director you will be responsible for providing strategic leadership and management to Action for AIDS Singapore (AfA). You will be part of a dynamic organization with clear goals of ending HIV/AIDS by 2030. You will work closely with the staff and the Board of Directors to develop and implement organizational strategies, oversee programmes, ensure sound financial and operations management, manage human resources, mobilize resources, establish partnerships, drive communications and advocacy efforts.

Organizational Strategy:

Collaborate with the Board of Directors to develop and implement the organizational strategy and to provide strategic directions for all programs and policies.

Programme Management

- Provide leadership and oversight in the conceptualization, implementation, monitoring and evaluation of HIV programs and services.

- Represent the organization in discussions with key stakeholders and partners to assess gaps, and maximize impact of programs and collaborations.

- Ensure compliance with donor requirements and government regulations.

- Engage with the Programme Committee and Board to provide timely updates on programs and emerging trends/issues.

Financial & Operations Management

- Present the annual budget for Board approval and manage the organization’s resources in consultation with the Finance Committee

- Oversee quarterly financial reporting to the Board and ensure effective resource management.

- Ensure compliance with all statutory audit requirements and oversee the preparation of the Annual Report

- Oversee external contracts to ensure compliance with Finance Policies and procedures.

- Oversee and support the day-to-day administration and operations of the organization.

Human Resource Management

- Determine staffing needs and ensure efficient use of human resources to achieve organizational strategy.

- Manage, monitor, and evaluate the performance and workflow of employees.

- Oversee the remuneration system in consultation with the HR Committee.

Resource Mobilization and Partnerships

- Identify opportunities for strategic partnerships based on donor priorities and objectives.

- Lead the development of impactful proposals aligned with the organizational strategy and to meet the existing gaps and needs of the Singapore community.

- Engage foundations, corporate partners, and others on AfA's programs and priorities to develop partnerships.

- Enhance the organization's standing through proactive and supportive corporate engagements.

- Develop and strengthen partnerships with community partners, public sector institutions, academic partners, and Singapore government ministries and agencies.

Communications and Advocacy

- Oversee organization's communications across various platforms, ensuring diverse reach and alignment with the organization's vision and mission.

- Act as the spokesperson for media queries in consultation with the communication committee.

- Stay informed about media channels and draft responses when necessary.

- Lead the writing of media releases on key issues related to HIV and STI programs and services.

- Engage in information and advocacy on key issues impacting the HIV response.

- Review all AfA publications.

- Represent AfA on national committees and working groups.

- Oversee the organization of the biennial Singapore AIDS Conference with the support of the organizing committee.

Qualifications:

­ Degree/ preferably post graduate degree in public health, social work/counselling, social science

­ Work experience in non-profit and charity sector, health sector

­ Proven experience in strategic planning, operations management, and team leadership.

­ Good understanding of financial management and budgeting in a non-profit context.

­ Strong interpersonal and communications skills

Salary commensurate with qualifications and experience. To apply please send your resume with a cover letter to [email protected] by Feb 29, 2024.

Responsibility

1. Establish, update and sustain effective implementation of the plant’s Food Safety (ISO 22000), Quality (ISO 9001), HACCP, Organic, and Halal Management Systems and its PRP prerequisite programs, certified by 3rd party certification bodies.

2. Responsible to support operations (incoming quality, production deviation management, non-conformance trouble-shooting), ensure products released meet statutory and regulatory requirements.

3. Drive continuous improvement by applying 7 QC tools in trouble shooting, problem solving and identify root causes of investigating non- conformities originated from suppliers, operations, internal/external audits and customer /consumer complaints.

4. Ensure compliance to CCP, OPRP and Quality Control Points as defined, coordinate non-conformity processes, i.e. product on-hold, re-inspection of rework / disposal of stock, and final disposition conclusion.

5. Raise CAR internally and externally should non-conformance and complaint arise, follow-up and ensure timely closed out of complaint investigation reports and nonconformance CAR, corrective actions are verified for effectiveness and closure.

6. Laisse with government agencies / certification bodies, i.e. SFA, HPB, MUIS, on all matters on product registration or plant certification information

7. Design and execute trial in plant scale, validate test protocols for new product, packaging and equipment.

8. Establish, update and maintain product formulation and specification, review and verify nutritional information, sensory and shelf life for new / market products

9. Evaluate and review acceptability of raw material / packaging from new suppliers

10. Foster cross-functional collaboration within the company and partnership with suppliers and customers to solve quality and food safety issues in ingredients, materials, products and packaging.

11. Co-ordinate, control and verify change in improvement initiatives of systems and processes, to achieve cost optimization and comply food safety and quality standards.

12. Conduct internal audit activities, to verify operation activities meet HACCP, GMP, hygiene / sanitary, ISO 22000 and ISO 9001 requirement periodically.

13. As Master Document Controller, formalize documents for Food Safety and Quality document and records as per documented information procedure, maintain record keeping.

14. Provide training (GMP Hygiene, HACCP and Food Safety) to Operations and Production staff

15. Conduct incoming raw material check, in-process QC check and finished product microbiological testing, review QA/QC reports for accuracy and compliance.

16. Ensure Quality KPI are met for areas of responsible

17. Any ad hoc tasks assigned by superior, and able to perform superior’s roles and responsibilities during his/her absence

Functional Skills and Capabilities required

1. Timely response to meet internal and external customer expectations to ensure high customer service level and satisfaction.

2. Adhere to service level agreements with other functions in alignment with Company’s vision, mission, values, goals and objectives.

3. Familiar with ISO standards for Quality and Food Safety, ie QMS 9001, FSMS 22000, HACCP, PRPs e.g. 5S, GMP.

4. Capable to collect data, analyze statistically, propose actions for KPI improvement

5. Have strong written and oral communication skills and the ability to interface with individuals at all levels and functions of the business.

6. Work well in teams with others from diverse organizational functions and backgrounds as both a leader and an individual contributor.

7. Work independently with minimal guidance required, i.e. good time management planning/organization and decision-making skills.

8. Network with both internal and external suppliers, customers and stakeholders to foster collaboration, partnership and co-operation.

9. Quality and action orientated, resilience and dedicated team player

10. Systemic thinking and application of Quality tools in problem solving and providing solutions.

11. Provide coaching, feedback and counseling to supervisors and inspectors on functional skills, technical knowledge and behavior

Requirement

1. Degree holder in Food Technology, Food Science or related fields

2. Has minimum 3 years working experience, QA/QC in relevant industry is added advantage

3. Bilingual – English/Mandarin beneficial

4. Advantage to possess knowledge and experience in Statistical Process Control, visual board management and waste elimination

Responsibilities

· Input and process supplier invoices

· Reconcile invoices with suppliers’ SOA

· Perform weekly and monthly inventory data entry

· Process and verify payments/invoices/purchase orders/delivery orders

· Follow up on discrepancies with vendors, suppliers and internal customers

· Record inventory transactions into the system

· Assist in the assets transactions and inventory process in system

· Other ad-hoc duties as assigned

Requirements

· Minimum Diploma in Finance/Accounting

· At least 1-2 years of relevant work experience

· Self-starter with minimum supervision required

· Able to work well independently as well as in a team

· Keen to learn and possess positive attitude

Our client is an Australian MNC dealing with Photography in the Toursim industry. They are urgently hiring:

Senior/Executive, Human Resources and

Administration (WFH/ Hybrid)

We are seeking a proactive and detail-oriented HR and Admin Executive to join our team. The successful

candidate will play a pivotal role in managing human resources functions, overseeing administrative tasks, and handling procurement processes. This position requires a candidate with strong organizational skills, attention to detail, and the ability to efficiently manage multiple responsibilities.

JOB ROLES AND RESPONSIBILITIES

1. Human Resources Management

- Conduct end-to-end recruitment activities, from job posting and candidate sourcing to interviewing and

onboarding.

- Administer HR policies and procedures, ensuring compliance with labor laws and regulations.

- Maintain accurate and up-to-date employee records, including attendance, leave, and personal details.

- Facilitate employee training and development initiatives.

- Process and compute payroll of both full-timers’, part-timer’s and internship staff

- Address employee inquiries, concerns, and contribute to employee engagement.

2. Administration

- Oversee general administrative functions to ensure the smooth operation of the office.

- Coordinate and schedule meetings, events, and travel arrangements for the team.

- Manage office supplies, equipment, and facilities, ensuring they are well-maintained and stocked.

- Liaise with vendors for various services, negotiate contracts, and ensure timely delivery of goods and

services.

- Raise purchase orders and process invoices accurately and in a timely manner.

- Implement and enforce administrative policies and procedures.

3. Vendor Management

- Identify and evaluate potential vendors, negotiating terms and conditions to ensure cost-effectiveness.

- Build and maintain positive relationships with vendors, addressing any issues or discrepancies.

- Collaborate with various departments to understand their procurement needs and requirements.

- Monitor vendor performance and conduct regular reviews to ensure quality and service standards are

met.

4. Compliance and Documentation

- Stay informed about relevant laws and regulations pertaining to HR, administration, and procurement.

- Maintain accurate and up-to-date documentation for HR, admin, and vendor management processes.

QUALIFICATIONS:

- Bachelor's degree or Diploma in Human Resources, Business Administration, or a related field.

- Proven experience in HR and administration roles, with a focus on vendor management and

procurement processes.

- Strong understanding of HR, admin, and vendor management principles and practices.

- Excellent organizational and multitasking abilities.

- Strong communication and interpersonal skills.

- Proficient in MS Office applications and relevant software.

- Detail-oriented with a proactive approach to problem-solving.

Working hours: 9am to 6pm / Mon - Fri

Location: Ubi (Mostly WFH)

Jessie Hoe Huey Miin

CEI Reg No R1103861

EA: 99C4599

Shoukouwa Shinjidai, is looking for committed & experienced individuals to join our team.

Role Description

• The incumbent will be assisting the Restaurant Manager in the day-to-day functions of the restaurant.
• The incumbent should be proactive and methodical, dispensing their duties with a smile to ensure that they provide efficient and excellent service to the guests at all times.
• The incumbent will take directions and guidance from the managers and operationalise all customer interactions, ensuring that all restaurant service standards and standard operating procedures are maintained.
• The incumbent will manage all customer interactions, including seating, recommending/upselling menu items, taking orders, fulfilling orders and servicing their needs as guests of the restaurant.
• The incumbent must assist in other operational functions including restaurant opening and closing duties, cleaning and clearing tables and other side duties, e.g. polishing glassware, filling condiments.
• The incumbent is expected to be a team player, stepping up to assist, support and lead other members of their team when necessary.

Requirements

• Degree, Diploma or technical certificate in Hospitality and/or Restaurant Management
• Individuals with experience in a fine dining restaurant/Japanese restaurant/Michelin-starred establishment will be added advantage
• Ability to speak Japanese is an added advantage.
• Willing to work shifts, weekends and public holidays.

Send your resume to [email protected]

Indicating position applied, last drawn salary, expected salary and date of availability.

Working Location: Kaki Bukit

Working Hours: Monday – Friday, 9am – 6pm

Responsibilities:

• Process supplier invoices
• Reconcile invoices with suppliers’ SOA
• Perform weekly and monthly inventory data entry
• Verify payments, invoices, purchase orders, and delivery orders
• Follow up on discrepancies with vendors, suppliers, and internal customers
• Record inventory transactions into the system
• Assist in assets transactions and inventory processes in the system
• Perform other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Finance/Accounting
• 1-2 years of relevant work experience
• Self-starter requiring minimal supervision
• Capable of working independently and collaboratively in a team
• Eagerness to learn and a positive attitude

Interested candidates can Whatapps +65 90850773

EA License 22C1383

EA Personnel R22110043

• Location: Bendemeer/Boon Keng

• Working hours: 09:30 to 17:00 (Monday to Friday)

• Salary: Up to $4,500 (depending on experience)

Corporate Planning Executive (Business planning, data analysis, FMCG)

For this role, you will organize, consolidate, and analyze financial and sales data to generate reports for management. The aim is to ensure that business operations are well-organized and aligned with the company's set goals.

Job Description:

• Collate, consolidate and analyze data to prepare various reports for Management (including group companies)
• Assist in conducting internal and external reviews to identify and report strengths, weaknesses, and opportunities and propose initiatives to enhance the company's and group's organizational efficiency
• Assist in formulating and implement organization’s strategy to achieve broad strategic goals
• Coordinate with all departments to develop and implement action plans to achieve short- and long-term business goals as set out by HQ in Japan
• Collaborate closely with all departments and Group to ensure new projects are aligned with the organization’s strategies and values
• Assist in monitoring the planning and implementation of business initiatives to all functions, including providing support assistance to all departments for smooth project accomplishment
• Assist to manage and coordinate organization development initiatives by organizing regular management meetings

Job Requirements:

• Individuals with no experience (but with an interest in Corporate Planning) can apply
• A bachelor's degree in accounting, finance, or a related business discipline or diploma holder with 2-3 years' experience is preferred
• Minimum 1 years of relevant experience, preferably in the FMCG industry; candidates with no experience are welcome to apply
• Detail-oriented with a strong business sense
• Aptitude and passion for research, data analysis and problem-solving
• Strong analytical thinking and management skills
• Good interpersonal and communication and presentation skills
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint)

Interested applicants, please send your resume to Charlene (R22105303) at [email protected] with the email subject header "Job Application for 18853, Corporate Planning Executive".

We regret that only shortlisted candidates will be notified. Other applications will be updated in our database for future job opportunities.

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http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Lau Rui Lin, Charlene, EA Registration No: R22105303)

Job Overview:

Drafting and/ or reviewing all contracts and agreements. This includes but not limited to chasing contracts from suppliers, drafting contracts to buyers, aligning all terms and clauses based on deal recap evaluating all potential exposure between terms and preventing profit leakage.

Responsibilities and Duties:

• Keep track of all the purchase and sales recapitulation of the deal；
• Draft purchase and/or sales contract；
• Review and counter purchase and sales contract；
• Uploading contracts for approval；
• Draft and/or vet legal agreements including but not limited to the memorandum of understanding, frame agreement, term agreement, third party agreement etc；
• Liaise with the legal team in headquarters for review of agreements and contract clauses；
• Review and provide suggestions on new deals and/or terms and conditions in tenders documents；
• Discussion with traders on trade terms and conditions；
• Other daily ad hoc assignments；

Qualifications:

• At least Diploma and above
• Minimum 2 years of experience in oil and gas industry or did procurement work for government sector, with relevant experience in writing Tender, DC reports etc. and well verse in general terms in contract
• Meticulous、willing to learn、diligent and able to work independently as well as in a team

Procurement Executive

Location: Tuas (near to Gul Circle MRT)

Salary: $2,500 - $4,500

Working days: Mon-Fri 9am to 6pm, Sat 9am to 1pm (alt Saturday after probation)

Job Description:

• Manage procurement activities for Technical/Provisional ship supply items
• Source for suppliers based on competitive cost, quality, delivery performance
• Evaluate vendors & compare quality
• Consolidates marketing, sales and logistical information
• Negotiates contract terms & conditions
• Maintain and build relations with new and existing suppliers
• Ensures timely delivery of goods
• Assist in audits on procurement related matters
• Any other adhoc duties assigned

Requirements:

• Minimum O level
• Working experience in ship supply industry is preferred.
• Technical ship product knowledge
• Proficient in Microsoft Office
• Knowledge of MTS (Marine Transportation System) is an advantage.

The Supreme HR Advisory Pte Ltd || 14C7279

R22111009 Cheng Kai Ling