• Diploma
• Customer Support / Fulfilment / Order Processing / Sales Support / Document Processing
• IMMD / Short Notice
• Alexandra Technopark

Job Scope:

• Provide customer service and admin operational support
• Serve as the main point of contact for external corporate customers and internal stakeholders
• Provide support on daily operations including registration / de-registration of corporate vehicles, follow up on renewal cases and credit card expiry date, blacklisting requests, tracking of refunds, etc
• Manage incoming phone calls and identify customers' needs to achieve satisfaction
• Build sustainable relationships and trust with corporate customer accounts
• Manage and address any corporate customer complaints or issue with product / service
• Work closely with stakeholders, to ensure the request from corporate customers are managed and delivered on time
• Generate reports
• Follow up on bad debt collection from corporate customers
• Any other duties as assigned

Requirements:

• Possess minimum a Diploma
• Minimum 2 years of customer support / fulfilment / order processing / sales support / document processing experience
• Excellent verbal and written communication
• Ability to build and sustain rapport with corporates customer and stakeholders
• Capability to identify and resolve issues promptly
• Attention to detail in handling documents and data entry
• Flexibility to adapt to changing priorities and handle unexpected situations

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

• Create leads through various channels such as cold calling, networking, and referrals.
• Identify potential clients and present the products/services according to their needs and requirements.
• Monitor project progress, performance, and issues, and take corrective actions.
• Always display excellent customer service and maintain long-term relationships with clients.

Requirements:

• Diploma and above.
• At least 2 years of B2B sales experience preferably in Corporate Gifts.
• Sales driven with good presentation and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

• Diploma
• Customer Support / Fulfilment / Order Processing / Sales Support / Document Processing
• IMMD / Short Notice
• Alexandra Technopark

Job Scope:

• Provide customer service and admin operational support
• Serve as the main point of contact for external corporate customers and internal stakeholder
• Provide support on daily operations including registration / de-registration of corporate vehicles, follow up on renewal cases and credit card expiry date, blacklisting requests, tracking of refunds, etc
• Manage incoming phone calls and identify customers' needs to achieve satisfaction
• Build sustainable relationships and trust with corporate customer accounts
• Manage and address any corporate customer complaints or issue with product / service
• Work closely with stakeholders, to ensure the request from corporate customers are managed and delivered on time
• Generate reports
• Follow up on bad debt collection from corporate customers
• Any other duties as assigned

Requirements:

• Possess minimum a Diploma
• Minimum 2 years of customer support / fulfilment / order processing / sales support / document processing experience
• Excellent verbal and written communication
• Ability to build and sustain rapport with corporates customer and stakeholders
• Capability to identify and resolve issues promptly
• Attention to detail in handling documents and data entry
• Flexibility to adapt to changing priorities and handle unexpected situations

To apply please click on the APPLY NOW button or email your resume with the following details inside your resume for faster processing:

• Reason for leaving each past & current employment
• Salary drawn for each past & current employment
• Expected Salary
• Earliest availability date

We regret only shortlisted candidates will be notified. By submitting any application or résumé to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration.

Yoong Poh Feng

EA License | 14C7092

EA Registration Number | R1105076

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Corporate Sales Executive (Local/Franchise)

Responsibilities:

• To liaise with our clients in assisting and attending to their orders, request, enquires and account serving.
• Maintain and develop good relationship with existing customers through regular contact.
• Maintain and develop a high level of product and service knowledge to facilitate the explanation of our product range and their benefits to potential and existing clients.
• Assist in sales conferences, meetings and audits.
• Administer pre-sales activities of products and services such as quotations, enquiries, etc.
• Administer sales fulfilment activities of products and services to ensure timely delivery and completion as per customer orders.

Requirements:

• Minimum Diploma Holder in related field
• Prior experience in Sales, Relationship Management and/or Accounts Servicing would be advantageous
• Outspoken, cheerful and dynamic character with positive working attitude
• Preferably with excellent communication skills (both written and verbal) in English / Mandarin / Japanese / Korean etc. to liaise with a wide diversity of clients
• Excellent eye for detail and data accuracy
• Proactive with strong sense of responsibility and result-orientated
• Good team player

Here's what working at Bacha Coffee entails...

• You will gain regional exposure
• You get to witness and be part of the success of Bacha Coffee
• We offer abundant growth and learning opportunities
• We advocate fun and vibrancy in our Headquarters and definitely work-life balance
• We celebrate your birthday with cash reward and birthday vouchers
• Incremental leave, Medical & Insurance coverage, Long Service Incentives, Performance Bonus etc

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

• Create leads through various channels such as cold calling, networking, and referrals.
• Identify potential clients and present the products/services according to their needs and requirements.
• Monitor project progress, performance, and issues, and take corrective actions.
• Always display excellent customer service and maintain long-term relationships with clients.

Requirements:

• Diploma and above.
• At least 2 years of B2B sales experience preferably in Corporate Gifts.
• Sales driven with good presentation and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

contract till Mar 202

Executive ,Corporate Services - Facility

Institution:Healthcare , Novena

Job Purpose

-The role will oversee the day to day facilities operations and management at both Office sites @ Nexus and Novena.

-This role may include project involvement in the setup of the new office spaces at Novena

-Oversee operations of the Facilities matters at the NHG Offices ensure proper upkeep and maintenance of facilities. Ie.M&E contracts management, cleaning, powershutdown,server rooms.

-Ensure efficient running of the office administrative matters.

-Respond to Facilities emergencies 24/7 under Building Management Services ie. Temperature controls in Server Rooms, Security Access Doors, CCTV issues and Fire Warden

-Preparation of CS Facilities budget and chargeout matters

-Plan and implement facilities related projects ie. Renewals

-Space planning/ renovation projects.

-Respond to facilities complaints/ maintenance issues.

-Manage A&A projects at Novena Site Office

-Season parking management

Salary range : $3,300 - $5,000

Must be willing to come back to work on some Sat / sundays, due to renovation work

How to Apply: send your resume to: [email protected] or telegram @jocelynchan ASAP!

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience) Company EA Licence number : 99C4599 Personnel EA License: R1331820

PRODUCT COMPLIANCE TO LOCAL REGULATIONS:PRODUCT COMPLIANCE TO LOCAL REGULATIONS:

• Manage the regulatory activities across Southeast Asia region - regulatory submissions, ensure compliance for new or existing products.
• Develop and implement regulatory strategies to ensure compliance with all relevant laws, regulations, and guidelines.
• Manage the preparation of regulatory submissions, including product registrations, licenses, and approvals for new and existing products.
• Draft, revise and review the relevant submission documents.
• Provide regulatory guidance for the labelling, formula compliance, advertising and marketing of new and existing products across Southeast Asia region sales channels.
• Conduct regulatory assessments and evaluations of product formulations, labelling, and promotional materials to ensure compliance.
• Review raw material and ingredient compositions for regulatory conformity based on industry guidelines.
• Participate in the design of new product launches by providing regulatory expertise on product formulation, package design, labelling, and claims development, etc.
• Create and/or update document standard operating procedures regulatory activities.
• Develop and implement procedures for creating, reviewing and approving labels to ensure consistency in labelling in the Southeast Asia markets.
• Support product notifications as per business needs ensuring supply continuity.

MANAGING EXTERNAL REGULATORY/ GOVERNMENT BODIES/ CUSTOMS:

• Provide responses to regulatory agencies regarding product information or issues.
• Assist with activities such as audits, regulatory agency inspections, or product recalls.
• Develop relationships with various regulatory agencies, as required.
• Assist with investigations relative to product complaints and prepare documentation and submissions to appropriate regulatory agencies as necessary.
• Manage and track labelling projects across Southeast Asia region, including a system to provide access to important documents to external stakeholders.
• Assist in creation of responses to regulatory agencies regarding product information or issues.
• Securing documentation from various government agencies across the Southeast Asia region on an as needed basis.
• Create product certificates and product documentation for product notification/registration where necessary.
• Act as a HSA Agent for a foreign establishment to (a) review, disseminate, route, and respond to all communications from HSA including emergency communications; (b) respond to questions concerning those drugs that are imported or offered for import to HSA; (c) assist HSA in scheduling inspections; and (d) If HSA is unable to contact a foreign registrant directly or expeditiously, HSA may provide the information and/or documents to the HSA agent. HSA’s providing information and/or documents to HSA agent is equivalent to providing the same information and/or documents to the foreign registrant.
• Attend project meetings at early or late time of the day to accommodate external clients or internal customers located at different time zones.
• Communicate with client/sponsor as needed.

NEW PRODUCT INTRODUCTION SUPPORT:

• Involvement in project implementation from regulatory perspective for new product introductions.
• Support relevant team on creating new product pipelines and launches products according to project timelines.
• Work closely with cross functional teams to ensure required documentation and compliance evaluations are in place for successful product registration/notification and launch.
• Provide regulatory guidance to departments or development project teams regarding appropriate subjects.

CONTINUOUS IMPROVEMENT:

• Stay abreast of changes in regulatory requirements and industry trends to proactively advise the company on regulatory matters.
• Maintain current knowledge of relevant regulations, including proposed and final rules.
• Provide training session to the global RA team of Southeast Asian Regulations related to drug registration.
• Maintain good relationship with other functional departments.
• Key Challenges and Success Measures Customer, Stakeholders and Sourcing Site Regulatory Collaboration: Communicate regulatory information to cross-functional teams and ensure that information is interpreted correctly.
• Extend support to customers in case of product clearance/customs as needed.
• Provide accurate, risk-based approach to regulatory queries.
• Positively add to the culture of the organization and participate across the broad spectrum of activity the function is responsible for to deliver on the total organizational goals.
• Responsive to stakeholders.
• Assist routine management of RA department or temporary works assigned by RA Director.

REQUIREMENT:

• Familiarity with relevant regulatory guidelines and standards.
• Possess good knowledge of local and Southeast Asia regulations, inclusive HSA, USFDA, TGA, etc guidance.
• Good interpersonal and communication skills.
• Good organization and coordination capability, characterized with sense of responsibility, acceptable and adaptable to work pressure, endurable to hardship.
• Bilingual in both English and Mandarin (including read, speak and write).
• A good team player with positive learning attitude.
• Independent, meticulous, detail-oriented, and proactive.
• Detail-oriented with the ability to manage multiple projects and deadlines effectively.
• Ability to work collaboratively in a team environment and communicate effectively with internal and external stakeholders across multiple time zones and cultures
• Strategic thinker with the capability to adapt to changing regulatory landscapes and business needs.
• Results-driven mindset with a commitment to upholding high ethical and professional standards.
• Strong management skills.
• Strong ability to research, analyse, problem solving and project management.

EDUCATION & EXPERIENCE:

• Experience of 5 years or above of drug development and/or related experience in pharmaceutical/biopharmaceutical/medical, and 3 years or above on working with regional / country specific regulatory bodies, customs, regulatory consultants, etc.
• At least bachelor’s degree studies from an accredited college/university, preferably in Medicine/Pharmacology/Pharmacy/Chemistry/Pharmaceutical Sciences discipline or related field.
• Preferably holds a valid Pharmacist license with Singapore Pharmacy Council.

Candidates are encouraged to apply this position via email to [email protected] with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Summary of Job Role

The Associate to support our Chief Legal Officer & Company Secretary include ensuring timely service delivery, conducting research, drafting letters, typing and proofreading contracts and documents, preparing Excel lists, assisting in the preparation of Board and committee meetings, drafting minutes, managing the filing system, and ensuring the successful execution of meetings.

Key Responsibilities

1. Assist to check through non-Disclosure agreements and other documents to ensure that they have been properly executed.
2. Draft Board resolutions.
3. Assist in preparation of Board, Board Committee meetings, General meetings and their respective papers.
4. Take and prepare minutes of meetings (if requested)
5. Do research
6. Prepare PowerPoint presentations.
7. Prepare and maintain proper records of the department, the Company and its subsidiaries.
8. Make lodgements with the authorities.
9. Provide administrative, filing, and secretarial support to the department.
10. Arrange meetings and liaise with third parties.
11. Maintain confidentiality on all matters.
12. Such other duties as may be required from time to time.

Job Requirement

1. GCE “O” Levels and above
2. Preferred 2 years or more of working experience
3. Experience at law firms or listed companies or similar secretarial experience is advantageous.
4. Proficient in Microsoft Word, Excel and PowerPoint.

We Are Kemin

We are visionaries who see things differently and are inspired by the world around us. We have been dedicated to using applied science to improve the quality of life for over half a century. Committed to feed and food safety, Kemin maintains top-of-the-line manufacturing facilities where over 500 specialty ingredients are made for humans and animals in the global feed and food industries, as well as the health, nutrition, and textile markets. We provide product solutions and options to customers in more than 120 countries.

A privately held, family-owned and operated company, Kemin has more than 3,000 global employees including manufacturing facilities in Belgium, Brazil, China, India, Italy, Russia, Singapore, South Africa and the United States.

RESPONSIBILITIES:

• Manages regulatory projects registrations, including preparation of registration dossier, submission and follow up with regulatory authorities
• Maintains and renews existing product licenses
• Keeps up to date with changes in regulatory legislation and guidelines in Asia Pacific countries assigned and sharing the information within the organization
• Interprets and provides regulatory guidance to cross functional team including manufacturers, scientists and marketing and sales colleagues
• Reviews labels, marketing materials for accuracy and regulations compliance
• Manages and support regulatory operational work assignments
• Responds to customers’ requests and resolves issues regarding regulations and compliance matters
• Supports the RA functional Head in various other activities as assigned
• Studies and interprets related scientific and legal documents for regulatory applications
• Writes comprehensible and clear product information leaflets
• Offers advice about company policies, practices and systems
• Liaises and negotiates with regulatory authorities for registration applications
• Ensures that company’s Intellectual properties are protected

QUALIFICATION:

• Degree/Diploma in Science (Biochemistry/ Chemistry/Microbiology/Food Science/ Biotechnology/ biomedical science/ Pharmaceutical science etc.) or equivalent

SKILLS & EXPERIENCE:

• 3 years of regulatory experience is preferred.
• Animal feed additive registration experience is a plus.
• Self-motivated and meticulous with good organizational, negotiation skills
• Must have high level of integrity to handle confidential company information
• Good writing and communication skill required
• Must be able to work independently in a fast-paced multidisciplinary environment, with diverse group of people
• Active team player with excellent interpersonal skill
• Advanced computer knowledge (Word, Excel, Access, PowerPoint, etc.)
• Experience in authoring of Safety Data Sheets (SDS) for Asia Pacific countries is a plus
• Able to multi-task and consensus to follow up with administrative duties and/or paperwork

• Based in Singapore, the regional hub for Asia Pacific (AP) and top-ranked biopharmaceutical company on the Straits Times and Statista’s list of Best Employers in Singapore for three consecutive years (2021, 2022, 2023).
• Join the premier biopharmaceutical company that has been in Singapore for more than 25 years and in AP for over 60 years.

A Therapy Area Specialist role, an in-field marketing role, excels in disease and brand knowledge to enable in-depth discussion with healthcare professionals (HCP specialist for example Oncologists, Surgeons) and supports therapy area strategy development & execution in close collaboration with oncology cross-functional team

WHAT YOU WILL DO (it is included but not limited as below mentioned):

Customer Engagement

• Demonstrate in-depth disease, treatment, indication and brand knowledge (including patient pathway, stakeholder mapping) to enable impactful discussion with customers on demand, ensuring service standard are met based on HQ guideline
• Communicate the latest scientific updates within label for both company and competitor products with customers to enable them to make informed decisions about treatment choices
• Facilitate speaker programs; organizes local physician groups for peer-to-peer product education and clinical experience with HCPs
• Provide education to other healthcare stakeholders (e.g. nurses)
• Collaborate closely with cross-functional teams in customer engagement to ensure customer’s scientific needs are addressed timely
• Provide in depth discussion and maintain high engagement level with a list of HCPs under his/her responsibility.

Marketing execution and strategy support

• Document and provide customer insights to cross-functional teams and contribute to key decision maker identification & mapping and brand strategy development
• Develop promotional material development leveraging customer insights gained through customer interactions
• Create contents for local and international conferences, forums, speaker programs etc. (on-label information only)
• Support marketing tactic planning and execution in alignment with brand strategy (event planning, etc.)

Other internal support

• Provide regular internal disease, treatment, indication training to cross-functional team and onboard new customer facing members
• Provide post scientific conference update and training to internal team members for in market indications.
• Contribute to development & execution of account plans in collaboration with cross functional team to deliver impactful strategies that accelerate value for company

WHAT YOU MUST HAVE

• University pharmacy degree or an advanced degree in Life science
• 4 or more years' experience working with HCPs, ideally representing multiple products and working across a complex healthcare system environment
• Good understanding of healthcare environment trends
• Understanding of industry legal, regulatory and compliance landscape
• Ability to assimilate and communicate complex clinical and product information to broad audience of different level of technical expertise
• Experience in building long term customer relationships and advocacy development
• Ability to coach, train, and mentor customer facing team
• Ability to seek out relevant information, prioritize, and apply information to solve complex problems in the ecosystem in a timely manner
• Ability to work in a cross-functional environment and able to collaborate with other team members to provide best support to customers

WHAT YOU CAN EXPECT

• Limitless opportunities across various areas in Pharmaceutical Manufacturing.
• A state-of-the-art facility that delivers solution to its customers world-wide
• Highly engaging team that aims to innovate the future
• Chance to work above site functions, project management exposure and be part of continuous project improvement plan.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Key Responsibilities:

Key activities will revolve around leading regulatory activities for both the diagnostic agent, camera and cloud base platform across the specified region.

• Preparation and delivery of high-quality regulatory submissions and submission management plans for global regulatory agencies.
• Independently prepare regulatory submissions and contribute to global regulatory strategies for projects across all aspects of drug development or manufacturing lifecycle and work to support the product portfolio.
• Managing regulatory issues, maintaining submission information in relevant systems, tracking regulatory commitments & timelines for specific projects/products/markets with minimal supervision.
• Presenting and articulating issues for resolution, communicating regularly with key stakeholders to ensure alignment, providing consultation as a scientific/technical resource for assigned projects, mentoring and sharing experience with colleagues.
• Authoring and/or coordinating submission activities for new registrations, post approval changes, renewals, annual reports and line extensions to meet filing requirements. Coordinating and contributing to responses to agency queries and performing quality review of regulatory submissions.
• Cooperate with the competent authorities on any preventive or corrective action taken to eliminate or, if that is not possible, mitigate the risks posed by products.
• Assisting the Manufacturer about complaints and reports from healthcare professionals, patients and users about suspected incidents related to a device for which they have been designated.
• Maintenance of existing global regulatory approvals.
• Prioritizing and independently completing assigned workload appropriately.
• Managing and contributing to regulatory affairs-related projects, initiatives and actions.

Experience and Capabilities:

• Bachelor's degree or equivalent/graduate degree preferred in a science (Biology, Chemistry, Pharmacy or related science) and/or technical discipline.
• Minimum of 5 years of hands-on Regulatory/Chemistry, Manufacturing and Controls (CMC) authoring experience preferable (initial registrations or post-approval variations).
• Experience managing projects is preferable.
• Excellent verbal, written and presentation skills.
• Knowledge of local market dynamics and business practices in Asia.

Core Competencies / Attributes:

• Action and results-orientated to achievement of goals and objectives.
• Experience with leading and participating in several projects concurrently.
• Ability to accurately scope projects and consider the full impact of decisions and actions taken.
• Excellent interpersonal skills and ability to participate with cross functional teams in projects and innovation.
• Strong presentation skills, able to engage people in technologies, products & services.
• Functional expert in regulatory affairs with a passion for excellence.
• Attention to detail and accuracy – essential.
• Maintains direction & focus through proactive planning & organized approaches to work.
• Resilient to objections, pressure and change in a fast-moving industry.

Sales Executive (Direct/Corporate Sales) - High Commission

• Develop new B2B customers
• Create leads through cold calling, networking, and referrals, etc
• Follow-up on leads and sales inquires
• Achieve sales targets and reporting on sales and business development, including updates on competitors’ activities and market situations
• Execute effective call reports and meet business KPIs
• Promote and disseminate information to end-users and professionals on our products
• Skills/Qualifications
• Minimum GCE ‘O’ level

· Preferably with 1-2 years of proven track record in B2B sales, preferably in Corporate Gifts

• Strong negotiation and selling skills.
• Self-driven, resourceful, high integrity and independent
• Good presentation and communication skills, able to build good rapport with customers
• Computer literate