Responsibilities

· Develop fair HR policies and ensure employees understand and comply with them

· Implement effective sourcing, screening and interviewing techniques

· Assess training needs and coordinate learning and development initiatives for all employees

· Manage employees’ grievances

Requirements

· At least 3 years of work experience in Singapore as a HR Executive or similar role.

· Good knowledge of employment legislation

· Solid communication skills

Chain Restaurant Company

2 days off per week

Location: City centre

Responsibilities:

• Responsible for safe, efficient transportation and delivery of customer catering orders and practice safe food handling procedures at all times
• To adhere to assigned schedule while delivering orders in a safe and timely manner
• Loads and unloads equipment and food on and off of catering vans
• Checks catering order sheets while loading catering van to ensure all equipment, food and supplies being sent are correct
• To conduct a trip inspection of delivery vehicle to ensure it is in proper working order and coolers are holding temperatures
• Report any safety issues and/or temperature holding concerns to supervisor to resolve any issues before proceeding to use the vehicle
• Maintain equipment sanitation including but not limited to: vehicles, holding boxes/bags, beverage dispensers, etc
• To ensure compliance to local legislation and industry standard of food safety system, in-house Food Safety Management System
• To perform any ad-hoc duties assigned by the Superior from time to time

Requirements:

• Must have Class 3 driving license
• Able to work on weekends & public holidays
• Have initiative and hardworking with positive attitude to learn and contribute
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Job Responsibilities

• Ushering the guests warmly upon arrival and escorting them to their tables with the menus.
• Serve food and beverages to guests according to established fine-dining service standards in a timely-manner.
• Be knowledgeable about the menu, including ingredients and preparation methods.
• Anticipate and fulfil customer needs, such as refilling water glasses or providing additional utensils.
• Present and explain the bill to customers, as well as process payments accurately and efficiently.
• Address customer concerns and complaints in a timely and professional manner.
• Ensure compliance with health and safety regulations to maintain high-quality hygiene standards.
• Carry out any ad-hoc duties as assigned.

Job Requirements

• Best with working experience in a restaurant, hospitality management and/or other related fields.
• Customer-oriented and proactive.
• Familiarity with health and safety regulations and food safety standards.
• Effective verbal and written communication skills in English are essential, as our customers primarily communicate in English.

An Established Optometrist Practice is looking for:

Optometrist / Optician

<Recruitment>

Looking for: Optician/Sales Asistant (Full/Part time)

Company: B.S. Moey-Chong Optometrist & Contact lens Practitioner Pte Ltd

Established since 198x, we are fully equipped with Optical Coherence Tomography (OCT) etc.

Location: Dhoby Ghaut (Central)

Experience preferred

Fresh Grads may apply (Mentorship available)

Working Hrs: 10:30am – 8.30pm Daily

Off days: 6-8 days/month

Salary package: Negotiable

Please call/WhatsApp: 97551878

Email resume to: [email protected]

The Admin Executive will be based in one of the Active Aging Centres (AAC). They will perform administration duties, compilation, and submission of reports, as well as financial oversight for 2-4 AACs. In addition, they are expected to support daily operations in the AACs, as well as participating in and supporting special events and activities as required.

JOIN US and be part of a team that contributes to building a community of seniors that improves mutual social cohesion, empowers the seniors, and maintains their health and mental wellness.

The Admin Executive expected to be familiar to and align with the objectives, vision and mission of REACH Community Services and REACH Senior Service when performing their tasks and duties. She is also expected to support the digitalization transformation of REACH Senior Service to automate operations and administrative tasks to improve efficiency and productivity.

Key Responsibilities:

• Prepare and submit monthly, quarterly, and annual KPI reports for internal and external stakeholders.
• Ensure accurate data collection and record-keeping practices across all Active Ageing Centres (AACs).
• Oversee annual recruitment and renewals of AAC memberships, including fee collection and maintaining a membership database.
• Coordinate transport arrangements, volunteer matching, and claims processing for the MET scheme.
• Prepare and submit quarterly claims and reports.
• Track and maintain training records for staff and volunteers.
• Manage contracts and vendors for routine services, including pest control, air conditioning, cleaning, and supply restocking.
• Process RFQs, Payment Vouchers, and petty cash for AAC operations.
• Maintain financial records and support budget planning.
• Manage account creation, updates, and training for IT systems used by AAC staff.
• Maintain records for audits.
• Support and evaluate engagement programmes for senior members, ensuring budget compliance.
• Conduct health screenings and maintain health records for seniors.
• Oversee the AAS system, provide emergency coverage during activations, and ensure client safety and well-being.
• Undertake additional responsibilities as assigned by management.

Requirements

• Possess at least a Diploma or General Degree
• Having a diploma or higher qualification in Business Administration, Data Analysis or Actuary Science is greatly preferred but not necessary
• At least 2 years of relevant experience
• Conversant in English and a 2nd language
• Good communication and interpersonal skills
• Outgoing, energetic, self-motivated
• Has a strong passion in outreach and community work with seniors

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Job Description:

• Competent in reading and understanding drawings and perform measurements.
• Competent in preparing Bills of Quantities.
• Competent in understanding tender/contract/document/specifications/terms of contract
• Competent in analysing quotations/prices/rates, build-up rates and perform pricing
• Competent in performing contract administration including but not limiting to valuation of payments and variations claims in accordance to contract requirements
• Competent in performing all tender activities necessary for the procurement of new projects
• Competent in performing any other activities in connection with the businesses of the holding company
• Competent in working independently as well as with a team
• Participate in any activity ancillary to the company's other objectives e.g. charity events
• Competent in completing required obligations within stipulated timings and other constraints

Job Requirements:

• Bachelor's Degree in Quantity Surveying
• Minimum 3 years of working experience, preferably in the construction industry
• Proficient in Microsoft Office Tools

Job Description

Job Responsibilities:

• Responsible for copy-writing and designing of all marketing related collaterals, such as brochures, newsletters and electronic direct mailers etc.
• Provide support to Marcom Manager on all Marcom related duties such as analysis, managing of social media and media monitoring.
• Manage, plan and execute in-house guests’ events and celebrations.
• Assist in the maintenance and up-keep of contents on the Treetops website.
• Uphold duties as a Data Protection Officer to provide support in the implementation and management of the Treetops' Data Protection compliance programme.

Job Requirements:

• Diploma or Degree in Communications, Marketing or related studies
• Previous experience in a marketing and communication position would be an advantage
• Ability to design on Adobe Photoshop
• Efficient multi-tasking, self-motivated independent worker and team player
• Fluency in English and Chinese language (to liaise with Chinese speaking associates); Effectively bi-lingual.

(5-day work week)

Working hours: 8.30am to 6pm (Mon to Fri)

Duty meal is provided.

Join Our Team as a Business Development Executive

We are looking for a driven and resourceful Business Development Executive to join our team. In this role, you will play a key part in identifying growth opportunities, building client relationships, and driving business success. If you excel at communication, strategic planning, and delivering results, this is the perfect opportunity to showcase your skills and advance your career!

Key Responsibilities:

• Drive Growth: Identify and capitalize on new business opportunities to expand the company's market presence and growth.
• Client Relationship Management: Build and nurture strong relationships with potential and existing clients to ensure long-term partnerships.
• Market Analysis: Conduct thorough market research to stay informed about industry trends, competitor activities, and customer needs.
• Sales Excellence: Prepare and deliver compelling sales presentations, proposals, and negotiations to secure new deals.
• Cross-Functional Collaboration: Work closely with internal teams to guarantee the successful execution of projects and client satisfaction.
• Target Achievement: Consistently monitor progress toward sales goals and key performance indicators (KPIs).
• Industry Engagement: Represent the company at industry events, networking sessions, and trade shows to enhance brand visibility and generate leads.

Requirements:

• Educational Background: Diploma or Degree in Business, Marketing, or a related discipline is preferred.
• Experience: At least 1 year in business development, sales, or a related field. Will be great if it is in Interior Design or Construction industry
• Communication Skills: Strong interpersonal and verbal/written communication abilities.
• Project Management: Proven capability to manage multiple tasks and consistently meet deadlines.
• Results-Driven: Demonstrated track record of achieving and exceeding sales targets.
• Technical Proficiency: Familiarity with Microsoft Office Suite and CRM tools.
• Adaptability: Thrives in a fast-paced, dynamic, and evolving work environment.
• Team Player: Ability to collaborate effectively while also working independently when needed.

If you are ready to take the next step in your career, we’d love to hear from you!

Apply Now and Be Part of Our Team!

Job Description:

• Respond and generate quotation in response to existing customers
• Response to inquiries and provide solutions to customer needs
• Recommend customers for upgrades and maintenance contracts
• Attend surveys to determine more complex needs
• Design and proposal of basic to mid-level complexity solutions.
• Prepare necessary checks on stock availability and lead time of items before generating quotation
• Process signed quotations or purchase orders received from customers
• Work with procurement team on alternatives for required stock item that are not available

Job Requirements:

• Candidate must possess at least ITE, diploma or equivalent qualification
• 3 years of experience in security system would be an advantage. No prior sales experience is required if he/she has security technology knowledge
• Mature and meticulous individual with attention to details and a logical mindset
• Familiar with ERP / CRM system (i.e. Salesforce, NetSuite) and MS Office Applications (i.e. Excel, Word, PowerPoint)
• On the job training will be provided
• Good interpersonal and communication skills, high adaptability and positive attitude are expected
• Typically 80% indoor, 20% outdoor

We are seeking a highly organized and detail-oriented individual to join our growing team as an Account Executive/Assistant. In this role, you will provide essential administrative and support tasks to the Finance department, playing a key role in maintaining accurate and timely financial records.

What You Will Do At HeLa Labs?

• Process accounts payable and receivable transactions, including entering invoices, preparing payments, and reconciling bank statements.
• Assist with general ledger maintenance, recording and categorizing financial transactions.
• Prepare and submit basic financial reports, such as accounts payable and receivable aging reports, and reporting to management.
• Maintain accurate and up-to-date filing systems for financial documents.
• Assist with month-end closing procedures and other accounting tasks as assigned.
• Respond to inquiries from vendors, customers, and other stakeholders.
• Assist with annual financial audits.
• Perform other administrative and operational duties as assigned.

Our Ideal Candidates Would Have:

• Familiarity with blockchain transactions (Etherscan) and on-chain asset tracking (MetaMask)
• Accounting or Finance Diploma or equivalent required, associate degree preferred but not required.
• Understanding of basic accounting principles and practices.
• Excellent attention to detail and accuracy.
• Proficient in Microsoft Office Suite, including Excel and Word.
• Strong organizational and time management skills.
• Ability to work independently and as part of a team.

What else is waiting for you?

• Competitive rewards package (Commensurate with experience)
• Be a part of the future of financial technology by doing something meaningful.
• Great career development opportunities in a growing company
• Passionate and collaborative team
• Family-like environment
• Up-level your technical skills and capital market knowledge
• Multi-cultural environment

Does HeLa Labs sound like the place you want to work in? Apply now!

ENGIE Services Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across South East Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

Job Description:

• Monitor, maintain and coordinate the operations of data centre electrical/ mechanical infrastructure and building monitoring systems.
• Conduct daily site inspections, record readings and data logging of data centre equipment to ensure proper operation and checklist verification.
• Provide 24X7 first level onsite response to any M&E incident accordingly to contractual obligation.
• Perform troubleshooting of mechanical and electrical equipment malfunctions and perform ad-hoc repair as and when necessary.
• Report operations abnormality and perform escalation with follow-up on improvement plan promptly.
• Create quotation, work orders, coordinate vendor/supplier repairs/replacement on the data centre sites.
• Adhere to data centre operations work rules, policies and procedures that include but not limited to emergency operating procedures (EOPs), emergency drill procedures, standard operation procedures (SOPs), methods of procedures (MOPs) incident management, maintenance management, vendor management and document control standards.
• Maintain proper documentation and service reports are filed and submitted to customers for auditing and tracking purposes.
• Plan the annual master planned preventive maintenance schedules and provide guidance for addition to, deletion or modification of existing maintenance routines.
• Maintain and monitor the appropriate key performance indicators (KPIs) and external service level agreements (SLA's) to measure and improve onsite operations
• Oversee the execution of planned maintenance works performed by appointed vendors/subcontractors to ensure maintenance meets satisfactory level and are in accordance with the signed contract agreement.
• Provide onsite support to customer requests, incidents, can change and problem management activities.
• Manage and handle ticket management and queue monitoring.
• Schedule weekly meetings with customer and its appointed subcontractors with proper minutes taken to review and discuss service levels, operational issues as well as planning for future work.
• Prepare customer weekly progress report and track status of deliverables.
• Prepare incident report accordingly to contractual service level agreement.
• Support yearly performance review session with customer.
• Coordinating all changes to the DC infrastructure that may affect the service levels of any other service areas within the DC premises.
• Accountable for all site inventory management such as tools, test equipment, replacement parts, materials, spare parts and consumables used and sorted at the site.
• Adherences to all quality, health & safety, environmental policies and customer house riles.
• Perform any other ad-hoc tasks associated with the maintenance, upgrading, repairs, addition or modification of the facilities, as instructed by the management.
• Ensure that all information security management system related policies, procedures and specified requirements are implemented and complied to.
• Any other tasks as assigned by the supervisor.

Requirements:

• At least a Post Graduate Diploma in Engineering (Electrical/Electronic), Engineering (Industrial), Engineering (Mechanical) or equivalent
• Minimum 3 years Data Centre facilities experience
• Operational experience with critical facility equipment/ system that includes but not limited to transformers, generators, DRUPS, UPS, PDU, Chiller System, CRAH and Fire System
• Work independently with minimum of supervision
• Analytical and problem-solving skills
• Good organizational skills with the ability to maintain all facility related documentation. Detailed and careful in submissions and reporting
• Proficient in Microsoft Office
• Has a good safety mindset and displays good WSH behaviour

Customer Service

• Attend to all customers' enquiries / issues as follows: Contracts and agreements, Quotation/pricing negotiations, Coordination of new models and design issues, Prototype sample order fulfillment, Mass production order fulfillment, Schedule change management (including stock/disposal management), Delivery and quality issues, Customer complaints, Customer specifications/requirements & Customer payments and credibility

Marketing & Sales Plan / Forecast

• Analyse customer demand and provide sales forecasts to superiors.
• Collect and analyse customer and market information in a timely manner.
• Develop and implement short and long term plans to increase market share.
• Regularly visit and contact customers to enhance Customer Relationship Management (CRM) and gather the latest information.
• Coordinate with the business unit (BU) and/or factories for managing customer forecasts.

New Customer Development Activities

• Execute plans for developing new customers.
• Collaborate closely with BU and factory representatives on new customer development activities.
• Assist the Product Management & Marketing (PMM) group in implementing and executing plans for new customer development.

Other Responsibilities:

• Prepare budgets as assigned by superiors.
• Manage overall stock planning and consignment/stock customers if assigned.
• Ensure prompt collection of payments from assigned customers.
• Execute any tasks assigned by superiors to achieve departmental and business targets.
• Participate in company committees, projects, or audits if assigned.
• Support customer/company workshops/programs.
• Assist with PMM or Business Development Department (BDD) activities as needed.
• Any ad-hoc assignments assigned by management from time to time.

Requirements:

• Bachelor’s degree in Business, Marketing, Polymer Science, or a related field.
• Minimum of 1-3 years of experience in sales, marketing, or trading roles.
• Proven B2B sales experience in handling electronics/semiconductor materials (e.g., adhesives, chemical products used in semiconductor front-back processes), is highly desirable.
• Highly self-motivated, independent, and resourceful individual.
• Strong team player with excellent communication, presentation, and negotiation skills.
• Proficient in Microsoft Office applications and Salesforce.
• Willingness to travel overseas frequently for customer visits and business meetings.
• Excellent spoken and written English skills.
• Proficiency in Japanese (spoken and written) is preferred for communication with Japan HQ, but not mandatory.

Job Description & Requirements

As a Business Operations Executive, you will be responsible for the smooth and efficient functioning of our operations. This includes ensuring that our products are well-stocked and our customers are well-served in order to achieve reliability, maximum customer satisfaction and retention.

You will also work closely with the Fulfilment team to ensure that our office and warehouse is well-stocked, equipped and maintained to process daily orders as part of the end-to-end customer journey.

Key Responsibilities

• Manage business operations, procurement and improve processes.
• Formulate operational and administration strategies, policies and procedures in improving operational efficiency and effectiveness, and risks mitigation.
• Manage the Group’s staff resources including recruitment, retention and re-deployment.
• Plan and maintain healthy inventory balance through accurate monitoring, replenishing stock with suppliers, packing products and regular inventory counts.

Requirements:

• Degree/Diploma in Business Administration or equivalent
• At least 3-5 years of experience in customer service, operations, business support or relevant fields.
• Ability to work independently in a fast-paced environment and manage multiple tasks simultaneously.
• Responsible, team-player and organized.
• Proficient in MS Excel and Business Central

We are seeking a talented and detail-oriented Bids & Proposal Executive to join our dynamic team in Singapore, Singapore. In this crucial role, you will be responsible for developing and managing high-quality proposals and bids that align with our company's strategic objectives and drive business growth.

• Lead the end-to-end proposal development process, from initial client requirements analysis to final submission
• Collaborate with cross-functional teams to gather necessary information and create compelling, client-focused proposals
• Conduct thorough research on potential clients, competitors, and industry trends to inform proposal strategies
• Develop and maintain proposal templates, content libraries, and best practices documentation
• Manage multiple proposal projects simultaneously, ensuring timely delivery and adherence to quality standards
• Coordinate and facilitate proposal review meetings with internal stakeholders
• Analyze win/loss data to continuously improve proposal processes and success rates
• Stay up-to-date with industry trends, regulations, and best practices in proposal management

Responsibilities:

• Responsible for safe, efficient transportation and delivery of customer catering orders and practice safe food handling procedures at all times
• To adhere to assigned schedule while delivering orders in a safe and timely manner
• Loads and unloads equipment and food on and off of catering vans
• Checks catering order sheets while loading catering van to ensure all equipment, food and supplies being sent are correct
• To conduct a trip inspection of delivery vehicle to ensure it is in proper working order and coolers are holding temperatures
• Report any safety issues and/or temperature holding concerns to supervisor to resolve any issues before proceeding to use the vehicle
• Maintain equipment sanitation including but not limited to: vehicles, holding boxes/bags, beverage dispensers, etc
• To ensure compliance to local legislation and industry standard of food safety system, in-house Food Safety Management System
• To perform any ad-hoc duties assigned by the Superior from time to time

Requirements:

• Must have Class 3 driving license
• Able to work on weekends & public holidays
• Have initiative and hardworking with positive attitude to learn and contribute
• Possess good communication and interpersonal skills

Whatsapp 91834574 for more information

Job Responsibilities:

• Responsible for pre-sales enquiries, sales, post-sale customer service and on-going customer relationship management.
• Reach out to existing and potential customers to present our product and service offering.
• Communicate with customers to understand their requirements, needs and address any questions or issues customers may have.
• Offer solutions based on clients’ needs and capabilities.
• Managing customer’s enquiries or policies in order for existing customers to remain satisfied with company products and services.
• Developing and sustaining solid relationships with customers to encourage repeat business.
• Using sales scripts provided by the company as a guidance to drive sales and respond to customer rejections.
• Gathering and documenting customer information, purchases and call outcomes in the designated CRM or tracking tools.
• Well versed of insurance products and services.

Job Requirements:

• Minimum Diploma/ GCE ‘O’ level with at least 1 year of relevant work experience doing outbound sales preferably in Call Centre environment.
• Energetic, outgoing personality and sales oriented.
• Independent and a fast leaner with initiative
• Able to converse fluently in English.
• Team player with excellent interpersonal and communication skills

Working Hours & Benefits:

• Location: Tai Seng (Beside MRT)
• Monday - Friday ( 10am - 7pm, 1 hour lunch)
• Attractive remuneration package, monthly salary and commission based on sales, annual leave entitlement etc.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

Key Responsibilities:

Client Acquisition:

• Identify and target potential clients through research, networking, and outreach.
• Develop and execute effective sales strategies to meet and exceed targets.

Relationship Management:

• Build and maintain strong, long-lasting client relationships.
• Serve as the primary point of contact for clients, addressing their needs and concerns promptly.

Market Research & Strategy:

• Conduct market research to identify trends, competitor activities, and customer needs.
• Collaborate with the marketing team to design tailored solutions and campaigns.

Proposal & Negotiation:

• Prepare persuasive business proposals, presentations, and contracts.
• Negotiate terms and close deals that align with company objectives.

Cross-functional Collaboration:

• Work closely with operations, marketing, and account management teams to ensure seamless service delivery and client satisfaction.

Reporting & Analysis:

• Maintain accurate records of sales activities and client interactions in CRM tools.
• Provide regular updates and reports on sales performance to management.

Qualifications & Skills:

• Bachelor’s degree in Business Administration, Marketing, or a related field.
• Excellent communication, presentation, and negotiation skills.
• Strong analytical skills with the ability to identify trends and opportunities.
• Proficiency in CRM software and Microsoft Office Suite.
• Self-motivated, goal-oriented, and able to work both independently and as part of a team.

Role Overview

Yue Hwa Chinese Products is seeking a dynamic and customer-focused experienced Senior Customer Experience Executive to join our team in Singapore. This full-time, on-site position plays a pivotal role in delivering exceptional customer service and enhancing customer satisfaction. You will be the main point of contact for addressing feedback, resolving issues, and ensuring a seamless and positive customer experience. The role requires strong collaboration across departments to implement customer-centric strategies that build loyalty and engagement. Flexibility to work shifts, weekends, and public holidays is essential.

Key Responsibilities

• Primary point of contact with customers at every touch points.
• Handle customer inquiries, feedback, and complaints with professionalism and efficiency.
• Resolve customer issues and conflicts promptly, ensuring a positive resolution.
• Work closely with various teams to develop & implement strategies that improve customer satisfaction & loyalty.
• Monitor and analyze customer feedback to identify trends and recommend improvements.
• Maintain accurate records of customer interactions and ensure timely follow-ups.
• Uphold Yue Hwa’s reputation for delivering high-quality service that aligns with our brand values.

Experience & Skills

• Minimum 4 to 5 years in a customer service or customer experience role, preferably in the hospitality, retail, or service industry.
• Conflict Resolution: Proven ability to manage challenging situations & resolve conflicts effectively.
• Ability to multi-task, fast learner, proactive, reliable & capable of working both independently & collaboratively as a team
• Bilingual, with strong communication skills to effectively engage a diverse customer base.
• Proficient in both written and spoken English and Chinese (knowledge of Chinese culture & language is an advantage).

Qualifications

• Diploma in Business Administration, Hospitality, or a related field.
• Strong problem-solving and organizational skills with attention to detail.
• Experience managing customer feedback and handling complaints professionally.
• Ability to thrive in a team-oriented environment.
• Able to shifts, weekends, and public holidays.
• Eligibility: Open to Singaporeans and Permanent Residents only.

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

As a Logistics Operations Executive, you will play a pivotal role in ensuring the seamless and efficient movement of goods within our supply chain. You will oversee daily logistics operations, manage inventory, coordinate with internal teams and external partners, and ensure compliance with company policies and industry regulations.

Key Responsibilities:

1. Logistics Coordination:Plan and coordinate delivery schedules to optimize routes and reduce downtime.
   Monitor the fleet and drivers to ensure timely and accurate deliveries.
   Troubleshoot delivery challenges and resolve issues promptly.
   
2. Inventory Management:Oversee stock levels in warehouses and cold storage facilities.
   Ensure proper documentation of goods received and dispatched.
   Perform periodic stock checks to reconcile inventory records.
   
3. Team Supervision:Liaise with drivers, attendants, and warehouse staff to ensure smooth operations.
   Provide guidance to the logistics team and monitor their performance.
   Foster a safe and positive working environment.
   
4. Compliance & Safety:Enforce workplace safety standards, including the proper use of PPE and safe handling of goods.
   Ensure adherence to regulatory requirements (e.g., vehicle maintenance, workplace safety).
   
5. Administrative Duties:Maintain accurate records of logistics activities, including delivery notes and vehicle logs.
   Generate reports on key performance metrics (e.g., on-time delivery rates, inventory accuracy).
   Manage customer inquiries and provide updates on delivery statuses.
   

Job Requirements

Qualifications:

• Diploma or Degree in Logistics, Supply Chain Management, or a related field.
• At least 3 years of experience in logistics, warehousing, or a similar role.
• Knowledge of cold chain logistics (preferred but not mandatory).

Skills:

• Strong organizational and time-management abilities.
• Proficient in logistics software (e.g., WMS, TMS) and Microsoft Office.
• Excellent communication and interpersonal skills.
• Problem-solving mindset with the ability to make decisions under pressure.

Other Requirements:

• Familiarity with Singapore’s road network and delivery regulations.
• Physically fit to manage occasional on-site checks or support.
• Availability to work flexible hours, including weekends or public holidays, if required.

DUTIES AND RESPONSIBILITIES

1. Business planning

• Identify market segment, strategise best way to penetrate the market for new business opportunities
• Conduct research and consolidate market/competitive information on business, analyse and propose solutions to ensure that company remains competitive
• Review rates of training programmes to ensure that they are competitive in the market
• Review and improve internal processes within department to ensure appropriate support from each team member towards the achievement of established objectives

2. Key account/Client management

• Overall accountability on account and client management
• Look at new opportunities for developing new business with existing customers
• Continuously solicit feedback from potential and existing customers and report changing market needs so as to propose formulation of new products
• Work closely with other business units such as Training to ensure that training programmes are executed smoothly

REQUIREMENT

• Tertiary qualification in Business Management / Sales & Marketing
• Minimum 2 years’ experience in Business Development in relevant industry
• Class ‘3’ Driving License

• Assist the Operator / Marine Superintendent with the upkeep and updates to the HSSEQ management system.
• Coordinate and track the progress of vessel vetting inspections from initiation through to completion and approval, maintaining communication with vessels, oil majors, vessel agents, and relevant internal departments.
• Attend meetings within the Marine Department, record meeting minutes, and distribute them as necessary.
• Help update, review, and maintain the OCIMF Vessel Particulars Questionnaires (VPQ) and ensure accuracy in internal records, customer data, and other marine databases (SIRE, Q88, SIS3, CDI).
• Oversee the flow of information from the fleet to the department, ensuring timely updates and necessary data are received.
• Manage the distribution of incoming correspondence from vessels within the office.
• Track and record acknowledgements from the fleet.
• Contribute to the preparation of marine department statistics as required.
• Assist in compiling documentation needed for Management Reviews.
• Maintain and update Fleet Notices and Circulars in DANAOS on a monthly basis.
• Perform general administrative duties as necessary.
• File weekly and monthly marine-related reports and documents received from vessels and other parties, transitioning to electronic filing in DANAOS.
• Ensure compliance with voyage instructions and provide guidance to the vessel master according to the governing Charter Party (CP).
• Coordinate with purchasers, vessel superintendents, and logistical service providers for the planning of loading, unloading, and transshipment of stores and spares.
• Review and assess the actual fuel consumption of vessels versus budgeted amounts to ensure cost efficiency.
• Monitor vessel movements and performance, reporting relevant information to concerned parties.
• Handle disputes with counterparties (e.g., cargo damage, shortages, lay-time, underperformance) and work towards resolution based on charter party terms.
• Perform clerical tasks such as organizing shipping documents and entering voyage data into business applications.
• Assist in the compilation of insurance claim documentation as needed.
• Coordinate with the Master and Charterers regarding unexpected stoppages or repairs, including following up on OFF/ON Hire reports and providing instructions to the master regarding vessel-side reports to external parties (under the guidance of Technical Superintendent).
• Monitor and support vessels on operational issues such as loading, discharging, tank cleaning, and grade changes (under the guidance of the Marine Superintendent).
• Assist with post-fixture activities, including cargo documentation (e.g., Bills of Lading, Letters of Indemnity, cargo quantity issues, additional insurance requirements such as AWRP/KnR) under the guidance of the Marine Superintendent.
• Oversee bunker ROB (Remaining On Board) and vessel fuel requirements, including notifying charterers when necessary, and managing intake quantities and onboard fuel segregation (under the guidance of the Technical Superintendent and Master).
• Make agency appointments on behalf of the vessel owners as required.
• Monitor vessel speed and fuel consumption to ensure compliance with charter party requirements.
• Gather and collect customer feedback as needed.

GENERAL DESCRIPTION: Ensure customer satisfaction by providing a high level of communication, both internal and external, along with the proper execution of customer orders from initial inquiry through delivery of product on domestic and international sales. The Sales desk must contribute to the planning, direction, and coordination of the sales and customer service efforts of the Company for generating revenue and profits respectively.

DUTIES:

1. Receive inquiries from customers, establish selling price via company pricing policy, prepare and submit tender/ quotation proposals to customer with a high focus on securing the order.
2. Follow up on tender/ quote to determine if they will become orders or lost sales. Provide feedback to management and outside sales for further follow-up.
3. Perform accurate and thorough order entry and assure proper contract review has by performed for each order.
4. Provide manufacturing with a complete and concise order package to ensure all customer requirements will be provided for and assist in scheduling of orders by prioritizing customer delivery requirements as needed.
5. Communicate with customers timely to maintain customer satisfaction throughout job.
6. Provide liaison between outside sales, manufacturing, and customer by keeping close contact with prospective clients throughout sales cycle.
7. Analyze and provide explanations to management when order does meet acceptable levels of profitability.
8. Communicate as needed with inside and outside sales group to promote sales of company’s products and services.
9. Support receivables department as required to ensure payment terms are adhered per contract.
10. Maintains timely and accurate input of quote activity, sales bookings, and department records respectively.
11. Perform job functions in accordance with Vallourec Tube-Alloy’s Standard Operating Procedures.
12. Evaluate standard operating procedures and order entry systems for accuracy and suitability.
13. Dedicate the time required to achieve customer satisfaction and the responsibilities of an Inside Sales Associate, beyond normal work hours, if necessary.
14. Maintain required department documents such as specifications, price list, discount list, customer account list, and any other controlled documents issued to sales.
15. Must be flexible to travel to other locations to assist in workload or attend external training as required.
16. Team Work - Balances team and individual responsibilities; Contributes to building a positive team spirit.
17. Perform other duties as assigned.

AUTHORITIES:

• Direct liaison to Customer from initial enquiry to delivery.
• Formulating pricing and lead time for commercial offers to customers
• First level of review on Customer PO before releasing for scheduling.
• Internal coordination with departments – carries the voice of the customer from order receive to delivery.

ACCOUNTABILITIES:

• Achieving annual sales targets for revenue and profitability
• Managing and maximizing Customer Satisfaction throughout sales cycle
• Translating customer pains and market trends to Sales Team to improve and adapt Organization’s offerings

REPORTS TO: Department Supervisor as applicable per facility.

QUALIFICATION/EXPERIENCE:

• Possesses at least a Degree or Diploma
• Minimally 2 years’ experience as inside sales/customer Service function.
• Strong interpersonal and communication skills is desirable
• Well versed in Microsoft Office suite applications
• Fresh graduates with strong analytical and problem solving skills are also welcomed to apply

SPECIAL SKILLS:

Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before individuals or groups of customers, vendors, licensors, or employees of organization.

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Order processing systems and Manufacturing software or equivalent combination. Preferred Knowledge of Microsoft Office products, i.e. Outlook, Word, Excel, and PowerPoint.