about the company

With an extensive regional reach, our client is a progressive organisation with focus across the consumer sector spanning across consumer products, healthcare and hospitality. With a strong track record and in-depth industry knowledge behind them to support their growth in this region, they are now looking for a Corporate Finance (Senior) Analyst to take on this newly created role to drive business strategies and execute the expansion plans.

about the job

Reporting directly to the Managing Director, you will be driving their corporate strategies in assessing prospective investment opportunities and introducing new initiatives to support the organization's operations and expansion plans. You will keep abreast of the changing business landscape and impact of the external economy with particular focus in the Asia region and drive both organic and inorganic growth. You will maintain a robust growth strategy with full deal cycle exposure from evaluating investment decisions, M&As and strategic alliances and leading negotiations and execution of deals. You will be interacting closely with multiple business stakeholders across all levels to achieve transactional goals. You will also be involved in optimising internal structures and workflow to achieve efficiencies and operational excellence.

skills and experience required

You should ideally have a relevant degree and accreditation (CFA, CPA or MBA) with at least 3 years in a similar capacity. In-house corporate strategy experience and/or PE/IB/corporate finance in Big 4 experience will be preferred. You are a self-motivated leader and team player, ‘hands-on’, versatile and possess a keen eye for details. You should have strong business acumen and possess excellent communication and influencing skills to confidently liaise with the senior management and business partners. You possess an entrepreneurial mindset and comfortable working in a more agile environment.

(EA: 94C3609/R1216039)

Our Client

Regional Corporate Bank

Location

Central (CBD)

Highlights

1. Supportive team culture and work environment
2. Conveniently located near MRT and several F&B places
3. Potential to extend contract or convert to perm role

Responsibilities

• Manage and maintain corporate banking accounts, ensuring accuracy in account information and transactions such as fixed deposit placements (Corporate clients).
• Process account openings, modifications, and closings in compliance with bank policies and regulatory requirements.
• Assist in loan processing.
• Maintain and update KYC documentation and systems to reflect accurate client information.
• Analyze and verify customer identification documents and information.

Job Requirements

• 1 to 2 years of experience in corporate banking account opening operations.
• Basic KYC knowledge.
• Comfortable with reviewing simple Chinese documents/emails on ad-hoc basis (you may use various translation tools for this task)

Interested Applicants, please click on Apply NOW.

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No: R1329095

EA License No: 21C0434

Jobs Description:

• Assist superior in handling and managing a portfolio of clients in providing corporate secretarial agent services
• Handling client acceptance and compliance checks such as CDD
• Assist in conversion of XBRL
• Assist in company incorporation, registration of branches, representative offices, striking-off of companies and other ongoing corporate secretarial matters
• Assist in preparing directors' and shareholders’ minutes of meetings and resolutions for specific transaction
• Filing of returns and statutory information using ACRA Bizfile
• Ensure compliance with relevant statutory and regulatory requirements
• Assist in timely billing and collection
• Handle ad-hoc assignments as requested by the superior from time to time.

Requirement:

• A diploma or degree in Business Administration, ICSA, LLB, or other relevant qualifications.
• At least 1 year of experience in handling corporate secretarial work with any corporate service provider is desirable.
• The ideal candidate should be able to prioritize tasks, work under pressure, meet deadlines, and handle clients professionally. He/She must be a team player with a positive work attitude, capable of multitasking and thriving in a fast-paced environment. Additionally, the candidate should be able to work independently, demonstrating a strong sense of responsibility and initiative.Positive, organised, meticulous, good time management and good team player.

Salary: up to $2700

Working Days & Hours: Mon-Fri Office Hours

Location: Novena

Job Scope:

• Serve as primary coverage for educational contact person for the postgraduate programme.
• Assist and support the administration of Postgraduate Training Programmes.
• Assist and support the administration of medical seminars and workshops.
• Plan and administer programme onboarding, and orientation.
• Track all evaluations, monitor, and document compliance.
• Maintain documentation of all training records.

Job Requirements:

• Min Diploma in any relevant field
• Min some relevant internship experience required

For interested applicants, please send your updated resume to: [email protected]
All candidates’ information will be treated with the strictest confidence
Melissa Zhang Zhiqi (Mezzo)
R2197564
Recruit Express Pte Ltd
99C4599

Job Description

• Industry/ Organization Type: Education
• Position Title: Student Affair (Parent Communicator) Officer
• Working Location: Kay Siang Rd
• Working Hours: 5 days (Monday to Friday 7.30 am – 4 pm)
• Salary Package: Basic salary up to $3,500 + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Handle all communications and enquiries from current parents and internal staff.
• Manage school supplies, inventory, research, ordering, invoicing, deliveries, etc.
• Assist in open house events.
• Coordinate student transport arrangements (daily and field trips).
• Liaise with external providers for arranging Extra Curricular Activities (ECAs).
• Keeping a tidy reception area for welcoming guests.
• Assist with student’s break time, lunchtime, and pick up.
• Ad hoc duties as and when assigned by the principal.

APPLY NOW!!!

• Knowledge of and experience in Google Suits, Excel, and Word
• Knowledge of and experience with Zero

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #68922 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Headquartered in Singapore, Ant International powers the future of global commerce with digital innovation for everyone and every business to thrive. In close collaboration with partners, we support merchants of all sizes worldwide to realize their growth aspirations through a comprehensive range of tech-driven digital payment and financial services solutions. Ant International is the international business unit of Ant Group, the owner and operator of Alipay.

We are seeking an experienced and strategic Corporate Events Manager to lead our efforts in planning and executing impactful events worldwide, including both self-hosted events and participation in international exhibitions. The ideal candidate will possess a proven track record of orchestrating high-profile events with international senior participants from diverse backgrounds and corporations. This role requires the individual with deep knowledge of the payments industry, fintech trends, and cross-border businesses, coupled with exceptional events management skills. If you have a passion for creating memorable experiences and are ready to take on a role in events management, we encourage you to apply.

Responsibilities:

1. Global Events Planning: Conceptualize, plan, and execute high-calibre global events with participants up to 500 attendees, including both self-hosted events and participation in exhibitions, such as conferences, forums, summits, seminars, and industry expos.

2. Senior Stakeholder Engagement: Liaise with senior executives, government officials, industry leaders, and corporate partners to ensure their participation and engagement in global events.

3. Strategic Vision: Develop a strategic vision for each event, aligning it with the company's goals, industry trends, and unique needs of diverse participants.

4. End-to-End Execution: Oversee all aspects of event execution, including budgeting, venue selection, logistics, content development, speaker coordination, marketing, and post-event analysis.

5. Vendor Management: Manage relationships with event vendors, suppliers, and partners to secure necessary services and resources.

6. Content Development: Work closely with content teams to develop engaging event agendas, presentations, panels, and discussions that align with industry trends and audience expectations.

7. Global Perspective: Leverage your knowledge of the payment industry, fintech advancements, and cross-border business dynamics to curate relevant event themes and discussions.

8. Industry Networking: Build and maintain relationships within the payment, fintech, and cross-border business sectors to stay informed about trends and leverage opportunities for event collaborations.

Job description

1. Bachelor's degree or above in Event Management, Marketing, Business, or related field.

2. At least 5 years of experience in corporate events management, with a focus on planning and executing global events for senior participants.

3. Proven track record of successfully executing large-scale, high-profile events involving international senior stakeholders.

4. Deep knowledge of the payments industry, fintech trends, and cross-border business dynamics.

5. Strong project management skills, with the ability to manage multiple tasks, priorities, and deadlines.

6. Excellent interpersonal and relationship-building skills, with the ability to engage senior leaders and stakeholders effectively.

7. Creative thinker with the ability to develop innovative event concepts and formats that resonate with diverse participants.

8. Flexibility to travel internationally as required for event planning and execution.

9. Familiarity with vendor resources, compliance and regulatory considerations in the payments and fintech industry is an advantageous.

Corporate Finance Analyst (Banking & Treasury)

• Industry: Automotive

• Gross Salary: Up to $4500 (Depending on experience)

• Working days & hours: 8.30am – 5.30pm; Hybrid Work upon confirmation

• Location: Tuas Crescent (Transport provided at Tuas Crescent MRT)

Job Responsibilities:

• Prepare monthly consolidated cashflow reports for group-level risk assessment.

• Monitor bank service fees and address any quality issues promptly.

• Build and maintain strong relationships with banking partners.

• Review and manage banking facilities to ensure competitive rates and meet new requirements.

• Handle trade finance and hire purchase (HP) submissions.

• Manage shipping documents and resolve discrepancies.

• Oversee opening and closing of bank accounts, update signatories, and manage bank tokens.

• Prepare and coordinate board resolutions and meeting minutes for finance-related matters.

• Manage FX hedging and borrowing rates to optimize costs.

• Ensure sufficient banking facilities to support business expansion needs.

• Collate and analyze P&L and balance sheet data to monitor compliance with bank covenants.

• Prepare and submit monthly treasury reports to the GM of Finance.

• Perform other tasks and projects as assigned by the supervisor.

Job Requirements:

• Min. bachelor’s degree in finance, Business, or Accounting.

• 2-3 years of experience in treasury, with a focus on cash management and hedging.

• Hands-on experience in foreign exchange (FX) trades.

• Strong analytical skills and attention to detail.

• Proficient in quantitative analysis, basic financial modeling, and advanced Microsoft Excel.

• Self-motivated and adaptable individual who thrives in fast-paced environments.

• Solid understanding of investment portfolio strategies, banking operations, and financial instruments

Interested applicants please send your resume to [email protected]

We regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Rei Lai Yu Wen (R2199207)

Team Summary
Visa’s Asia Pacific Corporate Strategy team based in Singapore plays a key role in shaping Visa’s long-term strategy in the region and solving for regional and country-specific opportunities and challenges, in partnership with executives and business leaders across Visa’s organization. Recent initiatives have addressed topics such as market strategy, product strategy, multi-year planning, and organic / inorganic growth opportunities across the region. The team is also responsible for developing thought leadership on emerging trends in payments industry.
What a Senior Manager in Corporate Strategy does at Visa:
The Senior Manager role in the Asia Pacific (AP) Corporate Strategy Team plays a key role in supporting delivery of key strategic initiatives across the region. The individual will support Visa’s businesses across functions and geographies – in assessing multifaceted implications for Visa of trends/developments and developing strategic recommendations in alignment with the regional and global priorities. This role will also be monitoring of competitive developments across the region/globally.

In this role, you are expected to:

• Leads workstreams within AP strategy projects and engagements
• Takes a more strategic, holistic approach to addressing specific problem statements or components of a project and that the approach should be aligned with overall project objectives
• For owned workstreams, responsible for identifying the problem statement, structuring analytical approach (key questions to be addressed and analysis & research required to answer those questions)
• Structures and executes own workstream with modest upfront and periodic direction / input from manager
• Effectively and highly efficiently manages own time as well as workplans for own workstream; able to sync up timelines / sequencing with rest of the project team
• With moderate support of manager, drafts storylines, structures documents and creates end-to-end presentations on strategic recommendations
• Being a sought after thought leader owner on select business topics within larger / complex cross-functional projects
• Able to assess multifaceted implications for Visa of trends and developments and makes sound recommendations; ensures strategic and financial soundness and alignment for any recommendations
• Communicates and presents recommendations and supporting rationale to mid-to-senior management in a clear, concise, and impactful way
• Able to independently manage meetings with working team and cross functional peer
• Leads various ad-hoc internal deliverables as assigned (e.g., monitoring of payment trends, sharing data / insights with other teams within Visa, etc.)

Why this is important to Visa:
The Corporate Strategy Senior Manager is a key player in the Visa Asia Pacific Corporate Strategy team helping the region define and achieve its near-term and long-term strategic priorities. The Manager will work as part of the core team helping drive critical qualitative and quantitative analysis to support the formulation of our strategy. It’s a high visibility and high responsibility role given the strategic nature of team’s work in the region.
 

*Seeking for a talent with minimum 4 years of Compliance experience (AML/CDD) in a Corporate Bank/Financial Institutions including MAS 626*

THE COMPANY

This bank has a solid base. With their unwavering, reliable and consistent service standards, they are looking to expand their reach to their clientele. Currently, they seek for a talent, AML Compliance- Senior Officer, to be part of their Compliance team.

JOB RESPONSIBILITIES

• Perform full cycle of compliance (AML/CDD) monitoring and report on testing/assessments
• Keep abreast of latest changes to regulations (AML/CFT)
• Investigate any AML discrepancies/risks
• Update company’s policy with any latest changes
• Work closely with various business units
• Any other ad-hoc compliance duties or involvement in Projects

JOB REQUIREMENTS

• Bachelor's Degree/Professional Degree in Business Studies/Finance/Banking/Economics/Commerce/Law or any other relevant education
• Minimum 4 years of Compliance experience (AML/CDD) in a Corporate Bank/Financial Institutions including MAS 626
• Independent, diligent, meticulous, strong interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job opportunities, please refer to our website https://resolutehunter.com/

EA Licence 18C9105

EA Reg R1105305

Responsibilities:

• Lead and drive business growth and achieve sales revenue targets.
• Develop and implement comprehensive sales and marketing strategies to maximize market penetration and increase brand awareness.
• Manage key accounts and build strong relationships with clients and partners.
• Collaborate with internal teams to ensure alignment of sales and marketing efforts with business objectives.
• Monitor market trends and competitor activities to identify opportunities and stay ahead of industry developments.
• Analyze sales and marketing data to measure performance and identify areas for improvement.
• Lead and mentor a team of sales and marketing professionals to drive performance and achieve targets.
• Ad hoc duties as assigned.

Requirements:

• Degree or Diploma in Sales & Marketing, Business Administration, or equivalent.
• At least 3 – 5 years of catering sales experience from hospitality industry.
• Candidate with prior experience in handling corporate/ banquet account is welcomed to apply.

Interested candidates who wish to apply for the advertised position, please send in your resume to [email protected]

EA License No: 13C6305

Reg. No.: R24120209

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Rsolute inc:

Where we bring in revenue for different brands to increase their market share and brand awareness by using face-to-face marketing strategies. Here is where you can unleash your true potential and be on our team!

Description:

- Introduce suitable products for different customers depending on their needs

- Build good relationships by doing good follow ups with customers

- Product trainings and workshops for you to grow and expand your customer base

- Provide excellent after sales services for customers should they require assistance from

Responsibilities:

- Going to meet customers to discuss the products and services that we have

- Maintaining good relationship with customers

- Preparing proposals for customers

- Attending trainings for products

Requirements:

- Good communication skills

- Willingness to learn

- Able to work well in different situations

- Ability to handle rejections well

• Regulatory Affairs Executive with global pharmaceutical company
• Great work culture
• Competitive Remuneration

An exciting new opportunity has come up and a global pharmaceutical company is seeking an experienced Regulatory Affairs Executive to join their expanding team in Singapore. The successful incumbent will manage all local regulatory activities and report to the Regional Manager.

As the RA Executive, you will ensure existing & new product registrations are carried out in accordance to business requirements. You will establish strong relations with local regulatory authorities and also champion effective PV report procedures.

You should have at least 1 years’ of regulatory experience within the pharmaceutical industry and a Bachelor’s Degree in Pharmacy. Singapore Registered Pharmacist is a requirement.

To be considered for this opportunity, please kindly apply with your updated CV.

Ambrose Chan
Registration Number: R1218177
EA License Number: 17C8502

Our client is a Manufacturing MNC. Due to business needs, they are now recruiting a PR & Corporate Communications Manager to be part of their Marketing Team for ongoing transformation projects. They are located in the West - easily accessible.

Duties of PR & Corporate Communications Manager:

• Develop and implement corporate communication strategies to enhance brand reputation, align with company values, and manage crises effectively.
• Establish and enforce communication policies and processes for consistent messaging across all levels and platforms.
• Lead media relations, press releases, and public relations efforts to strengthen the company’s public profile.
• Foster strong relationships with stakeholders, including government agencies, industry leaders, and customers, to support business objectives.
• Manage internal communication initiatives to engage employees, promote company culture, and drive cohesive messaging.
• Translate corporate objectives into effective communication strategies for internal and external audiences.
• Plan and execute impactful CSR initiatives, including volunteering events and ESG-related projects, to reinforce the company’s commitment to social causes.

Requirements:

• Degree in Communications, Public Relations or related field.
• At least 8 years of work experience in relevant field.
• Experience with Public Speaking / Events / Emcee is an added advantage

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Account Specialist

The Singapore National Employers Federation (SNEF) is an employers' organisation in Singapore. It serves as a national trade union for employers and represents the interests of businesses in Singapore. SNEF plays a crucial role in promoting good employment practices, providing industrial relations services, and advocating for the interests of employers in various sectors.

The Membership & Corporate Relations (MCR) actively promote and engage SNEF members and employers at large. We are expanding and are looking for Executives/ Senior Executives who are passionate to work with C suite and HR leaders to promote good employment practices and advocate the interests of employers.

Responsibilities

• Research and establish contacts with new companies to broaden SNEF network and membership base.
• Recruit and grow SNEF membership based on targets.
• Plan and cultivate strong relationship with existing members by planning and executing programmes and events.
• Create awareness on SNEF’s services through events and collaborations with internal and external stakeholders.
• Prepare and manage membership reports and database.
• Take on project and task as assigned by the reporting officer.

Requirements:

• Minimum Diploma in Business Management or any equivalent field
• Knowledge in Customer Relationship Management (CRM) will be an advantage
• Excellent communication skills and inter-personal skills
• Self-motivated and driven, disciplined, target driven, versatile and able to adapt to changes

By submitting your resume, you have given SNEF consent to collect data which will be used for the assessment and evaluation of your suitability for employment within the organisation.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Job Description:

1. Schedule and assign specific duties/roles to cleaners and lead team members to perform cleaning activities. Ensure cleaners adhere to the cleaning standard and procedures.

2. Experience in operating cleaning machines such as scrubbers, hi-jet, etc.; and providing training to cleaners when necessary.

3. Control and monitor the usage of cleaning materials to avoid or minimize waste and/or misuse.

4. Daily report to operations manager on the job site situation

5. Help operations manager and be the first contact person to handle any complaints and feedback from Clients.

6. Any other duties assigned by operations manager.

Job Requirements:

1. At least 2 years' experience in a similar role in the cleaning sector.

2. Hardworking attitude, able to work at height and move 20 Kgs of weight.

3. Able to work overtime including weekends and public holidays; willing to alternate between Night and Day shift when required.

4. Will and able to work at island-wide locations at short notice.

5. Able to use simple Office Software and willing to undertake paperwork duties as well.

6. Good attitude and hard work. Must be physically fit.

7. Long hour standing jobs.

8. Can communicate in English & Mandarin.

Job Description:

1. Schedule and assign specific duties / roles to cleaners and lead team members to perform cleaning activities. Ensure cleaners to adhere to the cleaning standard and procedurer.

2. Experience of operating cleaning machines, scrubbers, hi-jet, etc; and provide training to cleaners when necessary.

3. Control and monitor the usage of cleaning materials to avoid or minimizewaste and/or misuse.

4. Daily report to operations manager onthe job site situation

5. Help operations manager and be thefirst contact person to handle any complaints and feedbacks from Clients.

6. Any other duties assigned by operations manager.

Job Requirements:

1. At least 2 years' experience in similar role in cleaning sector.

2. Hardworking attitude, able to work atheight and move 20 Kgs of weight.

3. Able to work overtime including weekends and public holidays; willing to alternate between Night and Day shift when required.

4. Able to float to work in island wide locations.

5. Able to use simple Office Software and willing to undertake paperwork duties aswell.

6. Good attitude and hard working. Must be physically fit.

7. Long hour standing jobs.

Join Acestes Pte Ltd: A Social Enterprise Making a Difference

Acestes Pte Ltd is a social enterprise dedicated to empowering local workers, particularly those from lower-income families. By providing stable employment and opportunities for growth, we strive to uplift individuals and strengthen our community.

As a Finance & Corporate Service Executive, you will play a vital role in our mission by ensuring the financial health of the company and the seamless operation of corporate functions.

Responsibilities:

• Financial Analysis: Conduct in-depth financial analysis, including budgeting, forecasting, and variance analysis.
• Financial Reporting: Assist in the preparation and analysis of accurate and timely financial reports.
• Data Analysis: Utilize data analytics tools to identify trends and insights to support decision-making.
• Accounts Payable: Process and manage accounts payable invoices, ensuring timely payments and accurate records.
• Payroll and HR Administration: Oversee the timely and accurate processing of payroll, including tax calculations, deductions, and HR-related administrative tasks like data entry and record-keeping.
• Corporate Services: Manage corporate services, including procurement of insurance policies and other corporate needs.
• Account Reconciliation:Reconcile accounts to ensure accuracy and identify discrepancies.
• Project Support: Provide financial support to various projects, including budgeting and tracking.
• Ad-hoc Analysis: Conduct ad-hoc analysis as needed to address specific business needs.

What We're Looking For:

• Strong financial acumen: A deep understanding of financial principles, accounting standards, and analytical techniques.
• Data-driven mindset: A passion for data analysis and the ability to extract meaningful insights.
• Problem-solving skills: The ability to identify and resolve complex financial issues.
• Attention to detail: A meticulous approach to financial data and processes.
• Effective communication: Strong written and verbal communication skills to effectively convey financial information.
• Adaptability: The ability to adapt to changing business needs and priorities.
• Qualifications: Diploma or Degree in Finance, Business, or equivalent. Professional qualification as a CFA/CPA is considered a plus.

Don't have the exact qualifications?No problem! We believe in potentials and are committed to providing training and development opportunities for individuals with the right mindset.

Join our team and contribute to our growth!

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Key Responsibilities

1. Operations CoordinationManage day-to-day operations, including vessel arrival/departure schedules and service requirements.
   Liaise with port authorities, agents, and service providers to ensure seamless execution of services.
   Oversee bunkering, provisioning, and other service arrangements as required.
   
2. Client ManagementAct as the main point of contact for vessel masters and clients, addressing queries and concerns promptly.
   Ensure all services are delivered in line with client expectations and contracts.
   Maintain strong relationships with existing clients and identify opportunities to enhance satisfaction.
   
3. Documentation and CompliancePrepare and review shipping documentation, including manifests, bills of lading, and port clearance documents.
   Ensure compliance with local and international maritime regulations and company policies.
   Maintain accurate records of services provided and costs incurred.
   
4. Cost Control and ReportingMonitor expenses related to vessel services and ensure cost-effectiveness.
   Prepare and submit operational reports, including cost analysis and service summaries.
   Assist in budget preparation and performance tracking.
   
5. Stakeholder EngagementBuild and maintain positive working relationships with port authorities, customs officials, and third-party vendors.
   Coordinate with internal teams such as procurement, finance, and operations to ensure efficient service delivery.
   

Qualifications and Skills

• Bachelor’s degree in Maritime Studies, Logistics, or a related field (or equivalent experience).
• Knowledge of marine and shipping operations, including port regulations and vessel requirements.
• Strong organizational and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills to interact effectively with diverse stakeholders.
• Proficiency in relevant software, including MS Office and maritime logistics systems.
• Ability to work under pressure and in a fast-paced environment.

Job Summary

Primary responsibilities involve developing, implementing and executing TWG Tea sales action plans and strategies, to maintain positive current client relationships that are sustainable and beneficial to our Organization as well as developing new clients to contribute to the growth of our business. Ability to facilitate communication, contribute ideas about product differentiation, and operate as a liaison between clients and Management.

Primary Relationships

The position reports directly to the Sales Directors or Senior Sales Managers and indirectly to the Chief Corporate Officer.
Within the organization, this position has primary working relationships with the other Corporate Sales team members, the Sales Logistics, Marketing, Human Resources and Training teams as well as TWG Tea overseas partners and franchisees.
Outside the organization, the position coordinates primarily with our HORECA clients that carries TWG Tea products, both locally and overseas.

Job Descriptions

• Responsible for maintaining and developing good relationships with existing customers through regular contact
• Prepares reports by collecting, analyzing, and summarizing information
• Responding to incoming email and phone enquiries
• Assist in preparing Sales Order and other internal documents as required
• To match customer PO with sales information provided by the Sales department
• Handle order administration
• Handling day to day paperwork and Liaising with Finance, Warehousing, 3rd party couriers

Requirements

• Bachelor’s degree in Business Administration or related major
• Minimum 1-year experience in corporate sales with demonstrated success, preferably in the luxury industry
• Past experience working in a luxury brand is preferred
• Preferably fluent in written and spoken Chinese/Korean/Japanese (to liaise with TWG Tea overseas partners and franchises from Asia Markets such as: China, Taiwan, Japan and Korea)
• Computer literacy in Microsoft Office and Outlook
• Demonstrated successful experience in making presentations and negotiating contracts with clients
• Excellent oral and written communication skills
• Good analytical, organizational and personal skills
• Meticulous and excellent eye for details
• Customer service oriented
• Adaptable and flexible
• Pleasant personality and ability to work in teams
• Affinity with the products

Only Singaporeans may apply. Shortlisted candidates will be notified.

Please upload a detailed resume, indicating reasons for leaving, last drawn salary, expected salary and date of availability.