Job Brief:

We are seeking a skilled and proactive Project Executive / Senior Project Executive / Assistant Manager to join our team, which specializes in corporate training, business advisory, internationalization strategy, and related services. The ideal candidate will be self-motivated, able to manage administrative tasks, project management, and business development with minimal supervision. We offer on-the-job and specialized training, along with opportunities for career progression. The role may require occasional travel for short-term assignments, and candidates with significant experience may be considered for senior positions.

Responsibilities:

• Liaise with external stakeholders, including clients’ programme OIC, government officials, visiting organisations, and other stakeholders pertaining to administrative arrangements
• Search, connect and liaise with potential organisations to explore corporate visits and other collaborations
• Handle all administrative and operational matters pertaining to clients’ programme needs
• Conduct market research and analyze industry background information to support clients’ internationalization needs
• Engage in basic market development activities, such as sending promotional emails or making outreach calls to chambers of commerce and related organizations, both locally and overseas
• Create content and simple graphics for social media platforms (e.g., WeChat, Facebook)
• Capture and edit short video clips for marketing purposes (an added advantage)
• Potentially travel for business assignments as required

Requirements:

• Fresh graduates with no experience are welcome to apply for the entry level position
• Preferably 2-4 years of working experience in professional advisory, corporate training, conference, trade exhibition, project management, or related sectors.
• Minimum qualification of Polytechnic diploma or equivalent
• Experience in working with corporate organizations and government entities, both local and international, is an added advantage
• Strong communication skills in English and Mandarin, both written and spoken
• Proven ability to manage projects and programs independently and handle administrative tasks efficiently.
• Capable of multitasking and managing projects in a fast-paced environment.
• A strong team player with the initiative to complete assigned tasks proactively.
• Adaptable to diverse, cross-cultural work settings.
• Eager to learn and take on new challenges.
• Only Singapore Citizens or Permanent Residents are eligible for consideration.

About Singapore Economics and Management Institute (SEMI):

Singapore Economic and Management Institute (SEMI) is a registered training institution in Singapore that integrates global resources, drives business development, and nurtures emerging business leaders. SEMI is dedicated to delivering high-quality training and consulting services across the Asia-Pacific region and globally, empowering businesses to thrive in an increasingly dynamic international landscape.

SEMI leverages its professional expertise and extensive network to provide comprehensive consulting services to businesses embarking on their internationalization journey. Our core offerings include International Business Development Planning, Overseas Project Implementation and Management Solutions, International Market Expansion and Partnership Development, and Cross-Cultural Management and Training.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Assist the Salon Manager on the day to day running of the salon, including training, sales, consulting, ordering of stock, calculating of days taking and other assigned roles. Minimum of 3 years working experience as hairstylisy, with supervisory experience preferred. Basic knowledge of English is necessary and a second language is advantageous.

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.

• Helping identify marketing trends and key opportunities for innovation.

• Learning and working with various types of software for digital marketing.

• Working closely with sales and marketing department.

• Creating marketing materials such as white papers, case studies, and presentations.

• Giving presentations.

• Maintaining a marketing database.

• Providing administrative support to the marketing and sales team.

• Preparing, formatting and editing a range of documents.

• Understanding company product and brand.

• General office duties.

• Creating and interpreting a variety of reports.

• Organizing market research.

• Analyzing questionnaires and other forms of feedback.

• Updating social media accounts.

• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.

• Administration or sales and marketing assistant experience.

• Effective written and verbal communication skills.

• A high level of attention to detail.

• Ability to work effectively within a team and independently.

• Experience using computers for a variety of tasks.

• Competency in Microsoft applications including Word, Excel, and Outlook.

• Good organization skills.

• Related job and internship experience.

• Digital marketing experience.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Senior FSM is responsible for ensuring full compliance with fire safety regulations and maintaining all fire safety systems. This includes overseeing the implementation of the building's emergency response plan, conducting regular inspections and fire drills, and ensuring fire safety certification requirement are met.
• Conduct routine inspections of all fire safety systems and equipment.
• Identify and rectify any fire safety deficiencies to maintain compliance with regulations and ensure optimal performance of fire protection systems.
• Organise and conduct regular fire drills to ensure building occupants, including users and tenants, are familiar with evacuation procedures and prepared for emergencies.
• Review and update the building's emergency response plan as necessary to reflect changes in regulations, building layout, or new equipment.
• Prepare and submit annual fire safety report to Authority for the renewal of building's fire certificate.
• Ensure that all fire safety measure meet the criteria for certification and are compliant with Singapore fire safety code and regulations.
• Prepare and submit reports to relevant authorities on fire-related matters, including any incidents, compliance issues, and equipment maintenance updates.
• Complete any other assignments related to fire safety that may be directed by supervisor/snr management.

Job Requirements:

• Certified senior fire safety manager (FSM)
• Knowledge in fire safety codes and regulations.
• Experience in fire safety management, facilities managements, defence sector.

In this role, you will support the financial consolidation, reporting, and business partnerships within the International music business for Asia.

You will provide insightful financial analysis, streamline reporting processes, and ensure accuracy in regional financial statements, all of which will enable strategic decision-making across the business.

What you'll do:

• Month-end actual / forecast consolidation for Asia affiliates.
• Responsible for financial reporting and planning, including month-end close, quarterly reporting, forecasting, budgeting, and ad-hoc analysis.
• Assist in finance modelling review and preparation (artist/label signing, acquisition, licensing, office lease etc.)
• Assist the VP of Finance in preparing business reviews, presentations, and coordinating with GMs and Finance Directors.
• Business Partner to VP of Southeast Asia International business and marketing team to analyze the financial impact of strategic initiatives and provide analytical insights on variances and trends for Revenue, Marketing spend, Artists profitability, and EBIT.
• Liaise with Asia local finance teams regarding the inquiries or reporting requests from Regional office, Sony/SME Group or external parties.
• SAP data master maintenance for Asia.

Who you are:

• Bachelor degree in commerce/finance/business/economics majoring in accounting from a recognized Institution.
• CA/CPA qualified or studying towards.
• Minimum 5 years work experience.
• SAP and Business Warehouse experience is a must.
• Advanced computer software skills, especially Excel, PowerPoint, and other financial software and tools for reporting and analysis purposes.
• Experience in multinational companies with strict month-end reporting deadlines.
• A team player with a strong business partnering mindset.
• Ability to work independently, but also fully communicate with the supervisor, and other internal/external stakeholders.

What we give you:

• You join a vibrant global community with the opportunity to channel your passion every day
• A modern office environment designed for you, empowering you to bring your best
• Investment in your professional growth and development enabling you to thrive in our vibrant community
• The space to accelerate progress, positively disrupt and create what happens next
• We give you the platform to champion positive change, with the opportunity to contribute to our social impact, diversity, equity and inclusion initiatives
• Annual leave, medical leave and medical insurance.

Equal Opportunities

As an active part of a culturally and socially diverse society, Sony Music’s aim is that our workforce is diverse and inclusive. Sony Music is an equal opportunity employer and supports workforce diversity.

We employ, retain, promote and otherwise treat all employees and job applicants according to their merit, qualifications, competence and talent. We apply this policy without regard to any individual’s sex, race, religion, origin, age, sexual orientation, marital status, medical condition or disability.

Key Responsibilities:

• Lead and supervise the service crew to ensure smooth daily operations.
• Provide excellent customer service and resolve guest concerns promptly.
• Train and mentor new team members, fostering a supportive work environment.
• Ensure compliance with safety, hygiene, and quality standards.
• Assist in inventory management and maintaining supplies for service.
• Collaborate with the management team to improve service efficiency.

What We’re Looking For:
✔ Previous experience in a service role; leadership experience is a plus.
✔ Strong interpersonal and communication skills.
✔ A positive attitude and ability to motivate a team.
✔ Ability to multitask and work in a fast-paced environment.
✔ Flexibility to work shifts, weekends, and holidays.

Job description:

• Provide leadership, guidance, and support to team members, fostering a positive and productive work environment.
• Oversee the day-to-day operations, including workflow management, task prioritization, and resource allocation.
• Contribute to the development of departmental goals, objectives, and strategic initiatives in alignment with overall company objectives.
• Develop and implement efficient processes and procedures to streamline operations and improve productivity.
• Monitor performance and key performance indicators (KPIs) to track progress and identify areas for improvement.
• Address performance issues and conflicts in a timely and effective manner, promoting a culture of continuous improvement and accountability.
• Manage budgets and expenses, ensuring adherence to financial guidelines and targets.

Job Requirements:

• Experience in a managerial or supervisory role.
• Proven leadership and team management skills, with the ability to motivate, inspire, and develop team members.
• Strong organizational and problem-solving abilities, with a focus on efficiency and continuous improvement.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with stakeholders at all levels.
• Demonstrated ability to manage budgets, prioritize tasks, and meet deadlines in a fast-paced environment.

Job Title: Sales Manager (ID1605)
Location: Jurong East
Working Hours: Mon to Fri, 8.30am to 5.30pm
Salary: $5000 - $7000
Benefit: 14 days Annual Leave, AWS and Variable Bonus, Yearly increasement

Job Description
• Actively approach potential clients through cold calling (by phone, online, and face-to-
• face).
• Build and maintain strong customer relationships.
• Present products and services to prospects and clients.
• Generate new business and sales opportunities in the assigned region/sector.
• Prepare quotes and negotiate contracts and terms.
• Processing orders and coordinate with factory delivery according to contracts.
• Achieve and exceed set sales targets.
• Supporting Sales Manager in prepare quotes and order processing.
• Identify market trends and customer needs and respond to them.
• Collaborate with internal teams to meet customer requirements.

Requirement:
• With tertiary education, such as Engineering, Sales, or Business Administration.
• 2 to 5 years of experience in a commercial role, such as salesperson, sales support,
project executive or customer advisor.
• Able to travel occasionally.
• Experience in a technical environment is a plus, and affinity with technology is essential.

Responsibilities:

• Manage, supervise and coordinate the daily operations of the Hotel
• Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
• Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
• Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.
• Possess Degree/Diploma in Hospitality or relevant qualification;
• Minimum 3- 5 years of related experience preferably in the Hotel industry;
• Mature, energetic, assertive, independent and a team player;
• Strong leadership skills with excellent interpersonal and communications skills.

Only shortlisted candidates will be contacted. Thank you.

WHO ARE WE?

At Suntory Beverage and Food, we boldly move forward together to realize the dreams of becoming a world-leading next-generation global beverage company – you are an important part of this and here’s how your role helps us win.

This position plays an important role in shaping the Ribena and future brand’s future, driving innovation and strategy, and ensuring the brand portfolio meetings the ever-evolving demands of our Seikatsusha and market while aligning with organizational goal.

This role is critical in driving brand growth, profitability, and equity while ensuring successful execution of marketing initiatives across multiple markets. The ideal candidate will have a strong background in brand management, innovation, and stakeholder collaboration, with a proven ability to deliver results in a fast-paced environment.

HOW YOU CAN ADD VALUE?

• Brand Growth: Drive Ribena’s growth and profitability through strategic initiatives.
• Innovation: Oversee innovation pipeline and manage new products aligned with market trends.
• Project Leadership: Lead and execute brand strategies, ensuring on-time delivery and alignment with business objectives.
• Market Insights: Conduct Gemba to understand consumer needs and market trends, turning insights into actionable plans.
• Stakeholder Management: Liaise with Cluster Asia and BUs to align on key initiatives and strategic priorities.
• Creative Strategy: Develop and execute Ribena’s creative strategy with agencies.
• Budget Control: Manage the budget for Ribena’s development costs, A&M, and consumer research.
• Market Analysis: Conduct market analysis to identify growth opportunities and define brand positioning.

ARE YOU THE ONE?

• Minimum of 4+ years at Brand Manager level or equivalent, preferably with experience across different geographies.
• Strong strategic thinking, commercial acumen, and marketing skills.
• Good knowledge and experience in brand marketing and project management.
• Strong analytical, problem-solving, and critical thinking abilities.
• Excellent stakeholder management skills.
• Good communication and networking abilities.
• Demonstrated innovative and creative skills.
• Willingness to Travel

• Senior FSM is responsible for ensuring full compliance with fire safety regulations and maintaining all fire safety systems. This includes overseeing the implementation of the building's emergency response plan, conducting regular inspections and fire drills, and ensuring fire safety certification requirement are met.

• Conduct routine inspections of all fire safety systems and equipment.

• Identify and rectify any fire safety deficiencies to maintain compliance with regulations and ensure optimal performance of fire protection systems.

• Organise and conduct regular fire drills to ensure building occupants, including users and tenants, are familiar with evacuation procedures and prepared for emergencies.

• Review and update the building's emergency response plan as necessary to reflect changes in regulations, building layout, or new equipment.

• Prepare and submit annual fire safety report to Authority for the renewal of building's fire certificate.

• Ensure that all fire safety measure meet the criteria for certification and are compliant with Singapore fire safety code and regulations.

• Prepare and submit reports to relevant authorities on fire-related matters, including any incidents, compliance issues, and equipment maintenance updates.

• Complete any other assignments related to fire safety that may be directed by supervisor/snr management.

Job Requirements:

• Certified senior fire safety manager (FSM)

• Knowledge in fire safety codes and regulations.

• Experience in fire safety management, facilities managements, defence sector.

Job Description:

• Senior FSM is responsible for ensuring full compliance with fire safety regulations and maintaining all fire safety systems. This includes overseeing the implementation of the building's emergency response plan, conducting regular inspections and fire drills, and ensuring fire safety certification requirement are met.

• Conduct routine inspections of all fire safety systems and equipment.

• Identify and rectify any fire safety deficiencies to maintain compliance with regulations and ensure optimal performance of fire protection systems.

• Organise and conduct regular fire drills to ensure building occupants, including users and tenants, are familiar with evacuation procedures and prepared for emergencies.

• Review and update the building's emergency response plan as necessary to reflect changes in regulations, building layout, or new equipment.

• Prepare and submit annual fire safety report to Authority for the renewal of building's fire certificate.

• Ensure that all fire safety measure meet the criteria for certification and are compliant with Singapore fire safety code and regulations.

• Prepare and submit reports to relevant authorities on fire-related matters, including any incidents, compliance issues, and equipment maintenance updates.

• Complete any other assignments related to fire safety that may be directed by supervisor/snr management.

Job Requirements:

• Certified senior fire safety manager (FSM)

• Knowledge in fire safety codes and regulations.

• Experience in fire safety management, facilities managements, defence sector.

Job Description:

• Senior FSM is responsible for ensuring full compliance with fire safety regulations and maintaining all fire safety systems. This includes overseeing the implementation of the building's emergency response plan, conducting regular inspections and fire drills, and ensuring fire safety certification requirement are met.

• Conduct routine inspections of all fire safety systems and equipment.

• Identify and rectify any fire safety deficiencies to maintain compliance with regulations and ensure optimal performance of fire protection systems.

• Organise and conduct regular fire drills to ensure building occupants, including users and tenants, are familiar with evacuation procedures and prepared for emergencies.

• Review and update the building's emergency response plan as necessary to reflect changes in regulations, building layout, or new equipment.

• Prepare and submit annual fire safety report to Authority for the renewal of building's fire certificate.

• Ensure that all fire safety measure meet the criteria for certification and are compliant with Singapore fire safety code and regulations.

• Prepare and submit reports to relevant authorities on fire-related matters, including any incidents, compliance issues, and equipment maintenance updates.

• Complete any other assignments related to fire safety that may be directed by supervisor/snr management.

Job Requirements:

• Certified senior fire safety manager (FSM)

• Knowledge in fire safety codes and regulations.

• Experience in fire safety management, facilities managements, defence sector.

Job Description:

• Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Answer client questions about property facilities/services.
• Generating reports, preparing proposals, coordinating with clients & suppliers.
• Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR letters).
• Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
• Assist the sales team by managing schedules, filing important documents and communicating relevant information. Arrange and co-ordinate meetings, events and any appointments.
• Record, transcribe and distribute minutes of meetings.
• Meets with clients in the absence of the Director of Sales or Sales Managers; perform hotel site tours with potential clients.
• Print Daily Sales reports for each sales manager and submit to the Director of Sales.
• Print Sales manager productivity reports for each sales manager and submit to the Director of Sales.
• Ensures all documents produced by the Sales Department (i.e. contracts, rooming lists, proposals) are completed accurately and on time.
• Respond to complaints from customers and give after-sales support when requested.
• Ensure the adequacy of sales-related equipment or materials are available at all times.
• Other duties as assigned by the Director or the management.

Job Requirements

• Min GCE 'O' Levels
• Candidate with relevant experience working in a hotel, clerical or sales will be added an advantage.
• Entry level candidates are welcome to apply, training will be provided
• Good computer skills and excellent customer service skills.
• Friendly, customer centric and able to work in a team environment.
• Proficient in the use of Microsoft Office (Word, Excel, PowerPoint)
• Short notice or immediate available will be added an advantage.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Program Operations Support
  • Manage pre-matriculation and daily operational matters for Postgraduate Professional Programs
  • Pre-matriculation duties include:
    • Collaborates closely with Recruitment and Admission teams on application timeline to ensure sufficient turnaround time for pre-term administrative works.
    • Gather pre-term administrative information from incoming students for logistics planning.
    • Prepare all pre-matriculation documents for communication to incoming students.
    • Plan and design orientation programme, including operational and logistical arrangements.
    • Co-ordinate with Registrar Office on online matriculation and ID verification.
    • Co-ordinate with relevant offices to arrange for presentation sessions, campus tours, etc. for Orientation
    • Prepare welcome pack.
    • Sources vendors who can provide the appropriate team building and leadership development programme suitable for students.
    • Executes all orientation activities, gathers feedback from students via an online platform, and evaluates external vendors.
  • Ensure compliance with program and Registrar policies and guidelines.
• Stakeholders' management
  • Act as a liaison between the Deanery, Academic Director, faculty, staff, and students.
  • Serves as the primary point of contact for students.
  • Provide personalized attention to the high-profile executives enrolled in the programs.
  • Address last-minute requests and follow-ups promptly, ensuring a high level of service standards.
• Alumni Relationship Building
  • Recognize the potential high net worth and influential status of the students.
  • Contribute to the development of strategies to engage and foster relationships with the alumni.
• Student's Financials
  • Serves as point of contact to students for all tuition fee billing inquiries including grant administration from external parties
  • Reviews the aging report, following up with reminders to students as needed.
  • Resolves finance-related issues with Office of Finance
  • Prepares budget submissions and track expenses for individual cost centers.
• Events Management
  • Support Programme Manager in the administrative, operational, and logistics arrangement of events as and when required, e.g., Conferences/Workshops/Competitions/ Graduation Dinner/ Networking Events/Award Ceremony/Overseas segments

• Bachelor's degree with at least three years of related experience or a diploma with at least 5 years of related experience.
• Prior experience relevant to this position or acquired in an educational setting will be advantageous.
• Analytical and meticulous with an eye for details.
• A good team player, independent and initiative.
• Ability to multi-task with good interpersonal and communication skills.
• Decisive, with ability to work well under pressure.
• IT savvy and proficient in MS Office Applications (Excel, Word, Powerpoint).
• Excellent written and spoken communication.
• Fluency in Mandarin would be an advantage.
• Able to work on weekends and weekday evenings when required.

#LI-KC1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

· Ensure daily opening and closing duties in the outlet are properly executed

· Overseeing outlet operations and maintaining its operational smoothness

· Maintain high productivity, quality, and customer service standards

· Respond efficiently and accurately to customer feedback

· Recruiting & hiring of restaurant staff

· Responsible for induction training and on the job training of new employees and also

newly promoted staff

· Responsible for employee's performance and discipline

· Responsible for achieving target sales and profit levels

· Liaise with Central Kitchen and external suppliers for ordering

· Manage stock levels of beverage and other related utensils and cutleries

· Backend duties: Sales report, stock takes, scheduling etc

· Ensuring safety, cleanliness and sanitation standards are adhered to by all staff

of the restaurant

· Help out at other outlets when needed.

· Handle any other duties assigned by Outlet Manager/ Area Manager

**High proficiency in English and Chinese (both verbal and written) is a MUST for this post.**

The Role

This is an exciting opportunity for a motivated individual with a strong entrepreneurial spirit. As the Senior Strategic Development Manager, you will drive strategic collaborations with overseas educational institutions. Our organization offers a dynamic platform and ample resources to challenge yourself, foster personal growth, and achieve impactful results.

If you are passionate about higher education and business development, and eager to deliver tangible outcomes, we encourage you to apply for this exciting opportunity.

Main Duties and Responsibilities:

1. Strategics management

· Develop and implement strategic plans aligned with the institution’s growth objectives and evolving educational landscape.

· Provide insights through market analysis and competitive benchmarking to support leadership decisions.

2. Private Education Compliance Leadership

· Lead and oversee compliance with Singapore’s Private Education regulatory framework, ensuring academic programs and business development initiatives adhere to the required standards.

· Provide leadership and guidance to internal teams on best practices for maintaining Private Education compliance.

3. Academic Partnerships

· Conduct market research to identify education programs aligned with market demand.

· Identify suitable overseas higher education institutions, build strategic partnerships, and cultivate long-term relationships.

· Oversee the complete implementation of new overseas educational collaborative

Requirements

• Minimum of Bachelor’s Degree or equivalent
• In-depth knowledge and experience with managing Private Education compliance processes and ensuring adherence to regulatory standards in Singapore.
• At least 5 years of experience in academic partnerships, strategic planning, or business development, with a background in the education sector preferred.
• Strong understanding of global higher education markets and programs.
• Strong analytical, communication, and project management skills, with a proven track record of cross-functional collaboration.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Application Technology Delivery Manager (ADM TDM)

Job Requisition Number: JR47811, JR47832, JR47955

Job Level: More than 6 years of relevant experience (L3/L4)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Responsibilities

The role of a Technical Delivery Manager (TDM) is to lead, guide and manage the technical aspects of projects through design, build and implementation phases. They are responsible for ensuring the successful delivery of technology projects by collaborating with cross-functional teams, managing project timelines, and overseeing the development process. TDMs play a crucial role in bridging the gap between business requirements and technical solutions, making them instrumental in driving digital transformation initiatives within organizations.

Overall Responsibilities:

• Manage the end-to-end technical delivery of large IT projects, including scope, cost, quality, and time management; stakeholder communications; risk, issue, and dependency management; and project reporting and governance.

• Develop and maintain project plans, status reports, and other project-related documentation to ensure effective communication among stakeholders and project team members.

• Lead and mentor a team of developers, providing guidance and support throughout the project lifecycle.

• Collaborate with cross-functional teams, including business analysts, project managers, and other stakeholders, to ensure alignment and effective communication.

• Identify and mitigate risks and issues related to technical deliverables, proactively resolving any roadblocks to ensure project success.

• Ensure adherence to coding standards, best practices, and security guidelines across all development activities.

• Provide regular updates on project progress, highlighting key milestones, risks, and issues to relevant stakeholders.

• Contribute to the continuous improvement of development processes and methodologies.

• Conduct code reviews and provide constructive feedback to team members to ensure high-quality deliverables.

1. Project Delivery Management

a. Plan technical deliverables (including any system enhancements and upgrades) to meet Project’s requirements within allocated budget

b. Manage and coordinate across different application teams to manage technical dependencies of the solution

c. Monitor and manage risks/issues related to technical delivery

d. Provide status update related to technical delivery

e. Report to Program and/or Project Manager for the strategic program

2. Requirements Management

a. Partner with SA & subject matter experts to understand and implement functional and technical requirements

b. Provide systems input to specification phase (e.g., effort estimates, high-level delivery plan) based on impact assessment (e.g., function points)

3. Design & Development

a. Partner with Domain Architects, Dev. Manager, and Security Architect to ensure solution design complies with enterprise design principles, security and control standards

b. Partner with Development Manager in managing application teams to build the enhancements

4. Test Management

a. Partner with Test Manager to ensure completion of SIT, UAT testing, performance/load testing and application security testing with quality results

b. Work with GIS to facilitate completion of penetration testing and remediation of findings in accordance with Mitigation Plan

c. Work with GIPS on Infra requirements.

5. Implementation Management

a. Prepare technical implementation plan across application teams

b. Coordinate technical implementation activities across application teams to ensure production cutover and adequate post-implementation support

Key Requirements:

Essential:

• Commitment.
• Minimum 5 years of working experience in E2E project implementation
• Good understanding and experience in Software Development Life Cycle (SDLC).\
• Experience in working in vendor environment.
• Ability to work in a fast-paced, team-oriented environment.
• A strong & assertive communicator in speaking & writing Analytical mindset and good problem solving skills.

Good to have:

Working experience with AML (specifically transaction monitoring will be nice to have).

Technical Skills:

• Experience with managing end to end implementation of projects.
• Experience with managing and working with external vendors/teams.
• Database (Ability to use and understand for the purpose of analysis and design and investigation)
• Analyse Requirements and form solutions for the application.

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

The Role:

• Point person for maintenance, mailing, shipping, supplies, equipment, bills, and errands.
• Organize and schedule meetings and appointments.
• Maintain office policies as necessary.
• Organize office operations and procedures.
• Manage company inventory and office equipment assets.
• Manage relationships with vendors, service providers, and landlord, ensuring that all items are invoiced and paid on time.
• Manage contract and price negotiations with office vendors, service providers, and office lease.
• Participate actively in the planning and execution of company events.
• Organize orientation and training of new staff members.
• Manage Leave balances of the Staff with Financial controller.
• Manage petty cash/Corporate Bank account.
• Ensure security, integrity, and confidentiality of data.
• Provide general support to visitors and Adhoc activities.
• Responsible for managing office services by ensuring office operations and procedures are organized, correspondences are controlled, filing systems are designed, supply requisitions are reviewed and approved.
• Monitor and maintain office supplies inventory.
• Maintain a safe, secure, and pleasant work environment.

What Do You Need to Have?

• Candidates need to have at least 1 to 3 years of office administration work experience. Fresh graduates are welcome to apply.
• Proven office management, administrative, or assistant experience.
• Knowledge of office management responsibilities, systems, and procedures.
• Excellent time management skills and ability to multitask and prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong organizational and planning skills.
• Proficient in Microsoft Office.
• Knowledge of accounting, data, and administrative management practices and procedures is a plus.
• Knowledge of clerical practices and procedures is a plus.
• Knowledge of human resources management practices and procedures is a plus.

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

Outlet Manager

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Manage and coordinate daily Front of the House and Heart of the House operations with right delegation
• Monitor the reservation status and communicate with culinary team
• Plan and control manning to meet business needs and according to budget
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Control outsource labour supply, casual labour and overtime
• Communicate with team during daily briefings and conduct monthly department meetings
• Ensure and conduct regular training and re-training when needed
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Lead the F&B team to personalize the guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up and to establish correct procedures to prevent future recurrence
• Work closely with the culinary team to maintain food quality and to create attractive food products that support the image of the outlet/hotel and incremental business volume
• Regular review of guest comments/VOG with the team and implement right solutions for continuous improvement
• Focus on the dining experience for LCAH members
• Implement, monitor, train and maintain control measures to impact food costs, beverage costs, labour costs and operating supply costs for the outlet and to be in line of budget
• Plan, implement and measure profit enhancement programmes constantly in the areas of menu engineering, profit contribution, revenue generation, productivity, pricing and costing for products used in the outlet
• Interpret financial reports: create and implement plans or promotion to improve profits for the outlet
• Compile financial data and use the data to coach the service team how to use suggestive selling to improve the overall financial performance
• Provide necessary training and guidance to F&B team and to ensure that the highest possible standards and quality of products and services offering in the premise
• Recruit, develop and retain F&B team who are competent and confident to exceed guest expectations and create successful business
• Support the F&B team to be consistent in service, use a collaborative, enabling leadership style, have regular team meeting
• Drive consistent service and process improvement, be entrepreneurial
• Use the performance review process to identify and develop talent for growth management performance issues, using a coaching styles
• Interface the needs/requirements of other departments with the F&B Service : Laundry, Property Maintenance, Sales & Marketing, Engineering, Front Office, Security, Finance, T&C and Culinary
• Provide a level of Safety & Security for all colleagues
• Develop own knowledge and skills to grow as a business partner and leader.

Qualifications:

• Minimum 2 years in F&B restaurant management position
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of employees
• Service oriented with an eye for details
• Strong computer skills and proficient in Microsoft Office-Words & Excel
• Strong problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Can use sensitivity and discretion in supporting guest needs
• Leads to constantly improve the guest service experience and team performance
• Leadership skills developed – collaborative, enabling, and entrepreneurial
• Career focused, wanting to grow and develop, self-driven

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

Job Description

• Daily management of Raffles Japanese Clinic operations
• Head of Marketing for Japanese companies
• Coordination of day-to-day operations between Raffles Japanese Clinic and Raffles Hospital
• Resolve any outstanding issues
• Overall in-charge of Tokyo project implementation which includes site inspection, selection, negotiations with related companies, application process and procedures for necessary licenses & permits
• Involvement with planning and proposals for new services and business in Japan
• Management meetings as required and prepare approval papers
• Consulting support for Raffles Medical Group to deal with Japanese market in China and Southeast Asia

Requirements

• Possess strong interpersonal, communications and presentation skills
• Pro-active, self-motivated and able to work independently with initiative and be adaptive to changes
• Promote teamwork, co-operation among all personnel staff
• Undertake any other responsibilities from direct superior
• Bachelor Degree in any discipline, preferably in marketing or pharmaceutical or healthcare / medical
• At least 5 to 8 years of relevant experience with demonstration of leadership ability

Key Responsibilities:

1. Marketing Strategy Development:
   • Develop and execute comprehensive marketing strategies aligned with business goals and industry trends.
   • Collaborate with senior leadership and sales teams to understand market needs and tailor campaigns accordingly.
2. Brand Management and Positioning:
   • Enhance and maintain a strong brand presence in the outsourcing and BPO (Business Process Outsourcing) market.
   • Ensure consistency in brand messaging across all communication channels.
3. Lead Generation:
   • Optimize lead generation and conversion through data-driven strategies and marketing automation tools.
   • Monitor and analyze website performance and user engagement to improve digital presence.
4. Market Research and Competitive Analysis:
   • Conduct market research to understand industry trends, customer needs, and competitor strategies.
   • Use insights to identify new opportunities and refine marketing strategies.
5. Campaign Management:
   • Plan and execute multi-channel marketing campaigns targeting key industries and decision-makers.
   • Track campaign performance and make data-driven adjustments to optimize results.
6. Partnership Marketing:
   • Build and maintain partnerships with external stakeholders to expand marketing reach.
7. Team Leadership and Collaboration:
   • Manage and mentor the marketing team, fostering a culture of creativity and performance.
   • Collaborate with internal departments, such as sales and operations, to ensure alignment with marketing objectives.
8. Metrics and Reporting:
   • Measure and report on the effectiveness of marketing campaigns and initiatives.
   • Use KPIs such as ROI, lead-to-client conversion rates, and brand engagement to demonstrate success and identify areas for improvement.

Qualifications and Skills:

• Education: Bachelor’s degree in Marketing, Business Administration, or a related field (Master’s preferred).
• Experience:
  • Minimum of 5-7 years of marketing experience, with at least 3 years in a managerial role within the outsourcing or BPO industry.
  • Proven track record of successful lead generation and brand-building campaigns.
• Skills:
  • Expertise in digital marketing tools and platforms.
  • Proficiency in analytics tools such as Google Analytics and CRM platforms.
  • Strong project management and leadership skills.
  • Understanding of global marketing trends and cultural nuances.

The candidate will be responsible for the day-to-day operations of the department. He/she is accountable for the hotel’s Front Office activities:

Responsibilities:

- co-ordinate and supervise the daily operations of the Front Office Department

- maintain operation standards and maximize efficiency

- assist in the developing of new initiatives to achieve service excellence

- train and develop the Front Office staff

Requirements:

* strong leadership and decision making skills

* excellent communication skills with an eye for detail

* working knowledge of the HMS system

* with 2 years’ experience in a similar capacity in the hospitality industry